There are 50 owner-reported body & structure complaints for the 2002 Hyundai Sonatain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE FELL THROUGH THE CRADLE ASSEMBLY AND CRUSHED THE AXLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE CONTACT HEARD A LOT OF SQUEAKING WHILE DRIVING VARIOUS SPEEDS AND MAKING TURNS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STARTED TO WOBBLE AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED LANCASTER HYUNDAI AT (866) 528-2534 (LOCATED AT 5260 MAIN ST, EAST PETERSBURG, PA 17520) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 127,028.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEAT SHIELD FELL OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNDERCARRIAGE HAD SEVERE RUST AND CORROSION, AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS THEN TAKEN TO GROSSINGER HYUNDAI OF PALATINE (221 E LAKE COOK RD, PALATINE, IL 60074 (847) 348-6700) WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS SEVERELY RUSTED, NEEDED REPLACEMENT, AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE ATTEMPTING TO DRIVE THE VEHICLE STRAIGHT, THE VEHICLE SWAYED FROM LEFT TO RIGHT WITHOUT THE DRIVER STEERING IN THOSE DIRECTIONS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND WOULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
SEVERE CRACK IN THE REAR SUBFRAME WHICH IS CORRODED AND RUSTED THROUGHOUT. THE REAR TIRE IS STICKING OUT AND THE CAR SWERVES AND IS DANGEROUS TO DRIVE.
CORROSION OF THE FRONT SUB-FRAME. EA08016 FRONT SUB-FRAME CORROSION. YOU ISSUED A RECALL FOR "SALT-BELT" STATES, I LIVE IN NORTHERN VIRGINIA WITH THE SAME SALT ISSUE AS DC AND WEST VIRGINIA.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUBFRAME FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE COMING TO A STOP, THE FRONT SUBFRAME FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,856.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD VEER IN EITHER DIRECTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE DROIVE INTO A DITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DISCOVERED THAT THE SUBFRAME WAS CORRODED AND THE BOLTS SEPARATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, THE INDEPENDENT MECHANIC ADVISED THE CONTACT THAT THE SUB FRAME HAD COMPLETELY RUSTED AND THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,540.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND FOUND THE INNER BODY AND REAR SUBFRAME SEVERELY CORRODED THE CORROSION SPREAD TO THE PASSENGER AREA. NHTSA CAMPAIGN NUMBER 09V124000 SUSPENSION WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
CHROME PLATED INTERIOR DOOR HANDLE ON DRIVER'S SIDE BEGAN PEELING, LEAVING VERY SHARP EDGES, WHICH CUT MY FINGER. WE COVERED THE HANDLE WITH TAPE TO PROTECT FROM FUTURE CUTS. I LOOKED FOR A RECALL NOTICE ON THIS PART AND FOUND ONE AND CALLED THE DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO PAY FOR THIS REPAIR MYSELF. I FILED A COMPLAINT WITH NHTSA AND WAS TOLD TO CONTACT HYUNDAI. I DID NOTHING SINCE I COULDN'T AFFORD THE REPAIR. IN THE PAST 9 MONTHS, I HAVE BEEN THE PASSENGER MORE OFTEN THAN BEFORE AND NOW THE INTERIOR HANDLE ON THE PASSENGER SIDE HAS SAME PROBLEM-PEELING OFF, LEAVING SHARP EDGES. ONCE AGAIN I NICKED MY FINGER ON IT. RECENTLY HAD A REPAIR DONE AT THE DEALERSHIP AND ASKED THE ADVISER ABOUT THE PROBLEM HE SAID HE HAD NO RECORD OF A RECALL. I FOUND THE RECALL ONLINE & SHOWED HIM. HE SAID I SHOULD CALL HYUNDAI,.I SPOKE TO A REP @ HYUNDAI WHO TOLD ME THAT EVEN THOUGH I MAY HAVE A PROBLEM DESCRIBED IN THE RECALL MY VEHICLE WAS MANUFACTURED IN 10/2001, WHICH MEANS I DON'T REALLY HAVE THE PROBLEM DESCRIBED IN THE RECALL I WAS FURIOUS. THIS IS NOT AN IMAGINARY PROBLEM - I HAVE CUT MY FINGERS TWICE. SHE SAID SHE WOULD HAVE SOMEONE CALL ME BACK TO DISCUS FURTHER & THAT NEVER HAPPENED. THAT WAS ABOUT 3 WEEKS AGO. I DON'T CARE WHAT THE RECALL DATE SAYS - MY CAR HAS THE EXACT PROBLEM DESCRIBED IN THE RECALL NOTICE. THE REP ALSO TOLD ME THE RECALL GOES BY THE DATE THE CAR WAS PUT INTO SERVICE, NOT THE DATE MANUFACTURED OF 10/01; SHE SAID THE CAR WAS NOT PUT INTO SERVICE UNTIL 3/03-AFTER THE RECALL DATE.THE RECALL SAYS 1/28/02-3/22/03. ALSO I THE CAR HAD TO BE PUT INTO SERVICE EARLIER THAN 03 BECAUSE I BOUGHT IT ON 10/16/02. I DON'T UNDERSTAND WHY THIS ISN'T COVERED BY THE RECALL/CAMPAIGN - WHATEVER YOU WANT TO CALL IT. BOTH HANDLES ARE PEELING & UNSAFE! WE ARE KEEPING THIS CAR SO IT IS IMPORTANT. JUST BOUGHT A NEW SONATA.TO REPLACE ANOTHER CAR. *TR
TL-THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THAT AFTER HAVING THE VEHICLE INSPECTED AND THEY ADVISED HIM THAT TEH SUB-FRAME HAD CORRODED AND WOULD NOT PASS. THE VEHICLE HAS NOT BEEN INSPECTED, BUT WERE CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 81,000. TB
MY CAR MADE A LOUD THUD WHILE I WAS DRIVING AND THEN I HEARD MY TIRE RUBBING THE WHEEL WELL. I HAD A VERY HARD TIME STEERING AND CALLED MY LOCAL GARAGE. I LOOKED ON THE INTERNET AND SAW THE SPECS ON THE RECALL AND CALLED MY COMPLAINT INTO HYUNDAI. I THEN HAD MY VEHICLE TOWED TO THE NEAREST DEALER WHERE IT SITS AWAITING REPAIR. *TR
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD CRUNCHING NOISE AND THE VEHICLE STOPPED MOVING. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL WAS POINTING OUTWARD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE SUBFRAME HAD RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 122,050.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE FOR ROUTINE MAINTENANCE, SHE LEARNED THERE WAS CORROSION UNDER THE BODY OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 69,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 89,000.
2002 HYUNDAI SONATA, CHROME ON THE GEAR SHIFT KNOB PEELS OFF LEAVING A SHARP EDGE THAT CAUSES LACERATIONS. *TR
FRONT SUB FRAME BROKE AGAIN FOR 2ND TIME ON 2002 SONATA. JUST STOPS ABRUPTLY AND WHEEL COLLAPSES IN AN STEERING LOCKS. HAS BEEN FIXED BY DEALER TWICE NOW. *TR
EXCESSIVE SUB FRAME RUST CAUSED IT TO BRAKE, AND AS A RESULT PRACTICALLY DISABLED DRIVING AND ALMOST LED TO AN ACCIDENT ON HIGHWAY. CONTROL OF THE VEHICLE IS VERY DANGEROUS, AS THE WHEELS ARE ANGLED DIFFERENTLY BECAUSE OF THE SUB FRAME BENT. *TR
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026