NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I started taking my car to the dealer in 2023 for engine problems, including high oil consumption and stalling. The dealer kept telling me to return in 1,000 miles instead of fixing it. The issue was officially documented again in March 2024 (RO #131797) with ‘Cause: high oil consumption.’ Despite paying \$356.46 for repairs, the problem was never resolved and now the engine has failed
The rubber stopper for the brake light switch on the brake pedal deteriorated and fell apart. This resulted in the brake lights remaining on constantly, cruise control being disabled, and low battery voltage.
Engine locked up
Engine malfunction putting my safety at risk. This is a known issue under Hyundai’s active campaign, and the issue was verified by the manufacturer. A PA was required and Hyundai is refusing to repair vehicle due to service records prior to my ownership not being available. This issue was identified on 9/4/2025.
The car got the 993 campaign software engine immobilizer update and it was locked with the keyfob. It still got stolen. Thieves broke the lock on driver side door which deactivates the immobilizer. Car was found and police report was filed. It is available for inspection. Many Hyundais that have had the immobilizer update have since been stolen. The 993 software update is ineffective.
The steering column locks up. When start vehicle and make turn to get on road the steering locks up and cannot turn the wheel. This is safety concern and not safe to drive.
The vehicle had the antitheft recall service done. On 8/30/25 the vehicle was stolen. It was recovered on 9/1/25 without the catalytic converter. The insurance confirmed it was a total loss. The door lock was tampered along with the engine lock. This was a horrible experience.
P1326
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to accelerate above 10 MPH. The vehicle was driven to the shoulder of the road. In addition, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed knock sensor. The contact was informed that the engine needed to be cleaned. The vehicle was not repaired. The contact referenced an unknown extended warranty for the knock sensor; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 103,500.
The engine has failed and I was then i formed that there was a arbitration settlement that Hyundai were replacing engines under this settlement. I was not informed of this and now they are saying it has expired. I would like for them to honor this and repair my engine under the Hyundai Theta engine defect lawsuit
While driving a EPS light came in and the steering was extremely hard to drive. I was on the highway so I had to pull over to turn off the car and then turn it on. After turning it on it worked ok for a little and then messed up again and I couldn’t turning the steering wheel again. While driving in the highway my safety was at risk because I could have crashed into another car and hurt my self or other people driving. The car can be inspected at any point in time because it is at a Hyundai dealership where it got fixed a few months before. The problem was confirmed by the dealer. The vehicle has not been impounded and a selected dealer. The EPS warning light and key not detected light came on. Hyundai has multiple issues with their staring and wiring with multiple different Hyundais, including elantra and Sonata, but directly with the Hyundai Sonata hybrid. There are multiple warranties for recall 14325000. I bought this car in November 20 24 and went into the shop December 30 of 2024. It stayed in two shops, including a Hyundai dealer from December 2024 to April 2025 it had been out from April till August and went back into the shop in August. His car I believe is defective and shouldn’t be on the road whatsoever. In logically how does a whole steering column go out and need to be replaced at only 109,000 miles?!
I had a standard oil change done on my car and it was running fine afterwards. Later that evening, my car started smoking and spontaneously burst into flames from the hood. The fire originated in the hood of the car and melted the entire front of my car as well as the entire inside. It burned a lot of fuel and oil, which leaked onto the ground and continued burning on the ground. My car was overtaken by flames in a matter of a few minutes. It burned so fast that there was nothing I could do to stop it. I was not aware of anything wrong with my engine or fuel lines, or anything like that. However, something was very wrong for the engine area to catch fire like that spontaneously.
We have had issues with tires not wearing equally and tears on the inner tire/s shortly after replacing. This has happened twice so far. This has lead to air loss, severe vibration, and pulling while driving. Most recently, both back tires were losing air with one back tire having a structural issue on the inner portion of the tire making it unsafe to drive. We had just put on new tires in 1/2024 and had to replace one of those before this issue because of a tear on the inner portion. Both back tires were replaced and rotated. Severe vibration and pulling occurred. We took it in to have balancing and an alignment done only to find out that all 4 rims are bent to varying degrees on the inner lip that meets with the tire. All 4 tires were wobbling significantly during the service to balance resulting in the inability to balance the tires. As there hasn’t been any occurrence that would have caused all 4 rims to bend in the exact same place, and reading about the defects of the coating on the rims as well as other wheel related issues, we felt it necessary to file a complaint. Living in a state where there is salt put on the roads as well as salt in the snow itself, peeling and premature wear to the rims due to the lack of a safe and sufficient coating, exposes the metal to the elements and excessive salt during the winter months. This in turn weakens the metal making it susceptible to bend and sustain damage it would not otherwise sustain. We now have to replace all 4 rims to eliminate the vibration and alignment issues.
I bought this sonata one month ago. Driving down [XXX] in bonita springs Fla the car shut down. No noise all dash lights came on I got to a safe place. Sat in the parking lot of fresh market for at least 30 minutes went to start it and nothing happened. No crank nothing. AAA came towed it to my house. The filling day I checked the battery it is good. So had it towed to Scotty’s automotive. They called me Friday morning and said the motor was locked up. According to Carfax the car was at brand ton Hyundai in May of 25. I called after I bought the car Carfax said they found the alignment was off. I called to see if they did the alignment they said they did not do it. The wholesale it. My thinking is they did service it according to Carfax report and knew there was signs something and wholesale it. I did not buy it from Brandon Hyundai I bought it from a guy in Leigh acres Fla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car 2015 (Hyundai Sonata)started leaking oil, it only had 50,000 miles. my mechanic said the motor had too much pressure and kept pushing oil out. He advised me to take it to the dealership for a motor recall. The dealership gave it back with a list of things to fix. replaced the valve cover gasket but still leaked oil. I found out these cars have an oil leak problems that are not being addressed. My car went up in flames 2 weeks later. I have done everything I could to save this car but nothing saved it. My grandkids were in the car and it had traumatized them.
Using 5 quarts of oil in 3 days.
The plastic fuel pump housing cracked at a spot outside of the fuel tank. When the pump was running, the crack caused the pump to spray fuel outside of the gas tank where the fuel puddled on top of the tank and dripped down over the sides of the tank. During a non-related repair, my mechanic noticed the bottom of the fuel tank was wet with fuel. I'm lucky the plastic fuel pump crack was found before the spilled gas cause my car to catch fire.
I have contacted the guy that sold me the car he Refused to fix the recall which is my motor I need Something done , Hyundai won’t Honor their Recall .
The car was on a major highway, went to pass another car and the engine stopped working. While trying to get the car off the road there was almost an accident involving on coming traffic.
We were informed by our mechanic that the engine needed replacement due to a timing chain issue. The engine warning light was blinking continuously, and the RPM would not rise above 1.9 even under acceleration. Upon further inspection, the mechanic found that the issue extended beyond the timing chain - the entire engine appeared to be failing. When we changed the engine oil, it became dirty almost immediately, and visible metal shavings were present in the oil, indicating internal damage. These symptoms suggest potential engine failure, which is consistent with known issues in some Hyundai Sonata models. We believe this may be related to broader engine defects and request that this be investigated for potential recall eligibility.
The engine light started to come on and go off and when I got the codes ran, it said something along the line of misfire. I had the spark plugs changed and I kept regular maintenance done on oil changes and tune ups. Now my engine is knocking and the vehicle is in limp mode.
On [XXX], my 2015 Hyundai Sonata experienced a sudden and complete loss of power while driving at highway speed on [XXX] in Sarasota, FL. There were no warning lights, error messages, or abnormal performance indicators prior to the failure. Within minutes of losing power, smoke began to enter the cabin, followed by visible flames from the engine compartment. I pulled over, exited the vehicle, and called 911. The fire fully engulfed the vehicle and destroyed personal property inside, including my late father’s ashes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The incident caused significant emotional distress and has resulted in a PTSD diagnosis. The sudden nature of the failure and rapid spread of the fire suggest a critical defect in the vehicle’s engine or related components. I believe this represents a serious safety hazard to other Hyundai owners and the public. Documentation, photographs, and insurance/fire reports are available.
My lights come on when the car is parked and the engine is off,mostly during the night its happened twice in 2months.
My steering rack had to be replaced at less than 55,000 miles. I asked the dealer if this was covered under warranty and they said no. I was charged $4,800 for this repair. I contacted Hyundai USA and they refused to cover the repair. I then realized that I had received a letter from Hyundai stating my car had the extended warranty of 15 years/150m miles for this exact repair. I am on the phone with Hyundai now and they are still refusing to cover this repair, even though they sent me the letter stating my car has this extended warranty. My car is available for inspection upon request. Yes, my safety and the safety of others was put at risk, my power steering would intermittently go out while turning. Yes, my car was inspected twice, once in 2023 and again in May of 2025. Repairs were done in May. I was told this was not covered under warranty but I have an extended warranty from Hyundai for this exact problem. That extended warranty is for 15 years/150m miles. Yes, the occurrence in 2025 threw a code of C168708 - CAN time out VSM (MDPS) and C1814 - CAN message failure SAS.
on the day of Friday may 16, 2025. I was returning from work on 35 going south in Dallas, Tx. the engine seized leaving my vehicle in a neutral state. I was in the furthest left lane(passing lane). Lord willing I had enough motion to safely exit on Illinois ave without injury of myself or others. the starter could no longer turn the flywheel indicating to me that the crank shaft had seized. i inspected the oil; it was low but no warning light ever came on(the dealer recently stated the oil was fine when they performed a multipoint inspection(5/10/25) when I went in for the gov mandated theft software update as my car had recently been attempted to be stolen), no sort of warning light came on, nor did the ksds update do anything just like countless other kia/hyundai owners who's engine seized on the interstate. I towed the car to clay Cooley Hyundai Dallas because my research indicated that theta 2 engines had government mandated extended warranty even for subsequent owners however as I didnt drive it often & had only replaced the oil(I change every 3k and was soon to do another) once, because I've only owned car for around 6k miles(purchased 10/30/24 I think)before it seized. Hyundai denied txxi claim, stating engine didn't seize due to connecting rod bearing failure, further stating, it was neglect. they said my valve train look terrible. well its going appear so as the theta 2 was inherently known for poor oil flow, major oil consumption, rough crankshafts & improper deburring, all of which lead to premature ware of internals&seizing. also they stated there weren't enough oil changes on the carfax in general, well not all shops report auto service so there isn't going to always be records. furthermore they were failing even in the range of 25k-60k, indicating they were still failing with records of timely service. to my knowledge they didnt perform what I believe they're Mandated to do i.e vid/pic evidence that they cant turn the crank, a bct test, oil level etc.
The contact owned a 2015 Hyundai Sonata. The contact stated that after the daughter reached the destination and parked the vehicle, a popping noise suddenly occurred from the engine compartment. After exiting the vehicle, flames were present coming from under the engine hood. The fire department was called to the scene and extinguished the flames. The vehicle was later towed to an impound lot. During the incident, the vehicle was destroyed. The cause of the failure was not determined. No injuries were reported. The local dealer was notified of the failure. The manufacturer was not contacted. The contact indicated that the engine had been previously replaced as part of a recall repair. The failure mileage was 155,000.
MI AUTO NO ENCIENDE Y NO DETECTA LA LLAVE SIMPLEMEM NTE NO FUNCIONA NADA NO PUEDO ARRANCARLO
My 2015 Hyundai Sonata has demonstrated multiple instances of unintended acceleration and braking failure: April 20, 2024 – While idling in a drive-thru line, the vehicle suddenly lurched forward without any attempt to accelerate and crashed into the vehicle in front of me. I was unable to stop it. This resulted in the other car being totaled. I took it to a Hyundai dealership afterward, but they found no definitive cause. April 4, 2025 – My daughter was driving and attempted to stop at a red light. Despite applying the brakes, the car did not stop and continued through the intersection, striking the door of another vehicle. May 12, 2025 – Today, while using cruise control set to 55 mph, the car began accelerating beyond the set speed without input. It appears the cruise control system is malfunctioning and not disengaging as expected. The vehicle currently shows no open recalls, but I found that similar issues were previously investigated under NHTSA action DP21003 for this model year. These incidents occurred months apart, but the behavior is consistent and extremely dangerous. I am requesting a formal investigation. The safety of my family and others on the road is at risk.
I was driving down the road the engine started making a loud knocking noise and as I pulled over it lost power and shut down it would not crank back up I had to have it towed to my house. There was no warning sign.
As we were driving on the highway at 65 mph, the car completely cut off. Fortunately, we were able to immediately steer it off the road to avoid an accident. We had it towed and the mechanic at the auto repair shop said the engine was completely shot. He advised us to have it towed to a Hyundai dealership because he had seen this same situation with other Hyundais with limited mileage and said there may be a safety recall or a class action lawsuit. My car has 60,000 miles and is well maintained.
On Friday, April 18, I opened my panoramic sunroof on my car. When I did, the wind deflector became detached from the sunroof mechanism. So I attempted to close the sunroof and when I did, the would not close all the way and the sunroof appeared to become off track. No the roof will not close all the way leaving it popped open about an inch. I called a couple of Hyundai dealers and they both said that there was an extended warranty provided by Hyundai. Based on my car’s original purchase date, I am out of warranty by 6 weeks on time but under the mileage of 120,000 mileage limit. . I have read that this has caused the glass portion of the sunroof to blow out of the car because it won’t close all the way. I believe that this poses a threat not only to me and my passengers as well as possibly someone riding behind me me getting hit because the sunroof came loose and hitting them as well.
I was driving and when turning into a parking lot, I accelerated and the vehicle stalled. It did not go suddenly when accelerating. A couple days later, I use a code reader and have a code listed as P1326. So I take it for a diagnostic at a local shop and I am told it is the Knock Sensor Detection System (KSDS). I was advised to take it to a Hyundai dealer because often these vehicles have manufacture warranty since there’s recalls. There have been some vehicles under this recall Hyundai put out as Service Campaign 966 or 982. They have had vehicles deal with this sensor issue before. Hence why there is a campaign issued. I review to see if there are any recalls on my vehicle and tare none but there are other models listed for this particular issue for Hyundai vehicles. My vehicle was driving fine and it’s fairly new. Low miles then suddenly this happened without warning. I believe it is a recall issue for this model as well.
The contact owns a 2015 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle was shaking and vibrating abnormally. Additionally, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 136,000.
I've been in communication with Hyundai Henderson, Nevada and Hyundai Corporate as result of engine problems with my 2015 Hyundai Sonata. Corporate instructed Hyundai Henderson to submit a "Goodwill Warranty Repair order. However Hyundai Henderson, who has already determined that the vehicle has total engine failure, is requiring that I complete the thousand mile oil consumption test. My car has already proven to be unable to drive a couple hundred miles before losing acceleration. This is a huge safety issue to ask a consumer to drive this vehicle or to put this vehicle on the road as it is. Please advise on how I may move forward with Hyundai Henderson and Hyundai Corporate. * I have my entire battery/oil/repair/tire history - will scan and submit if needed/ upon request - unable to attach here. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car just stopped while driving.
My pearl white 2015 Hyundai Sonata Sport’s paint is chipping off while im driving causing paint chips to fly which has almost caused me to wreck. This is happening on the trunk roof and passenger front door.
While driving under normal highway conditions, the sunroof detached from the vehicle while still in the closed position. This caused extreme danger to other drivers and property and could have caused a fatality if it would have hit a motorcyclist or other unprotected person. There was a recall for this (Recall Campaign 152: 2015-2016 Sonata Panoramic Sunroof) and the vehicle was delivered to the dealer during the recall period for inspection and presumed fix. There was no warning that anything was wrong previous to the incident.
While traveling on local roads and highways the vehicle transmission randomly down-shifts one or two gears. This has occurred when traveling in any gear from gears 3 through 6. It probably doesn't happen in 2nd gear because that is a transitory gear and not a cruising gear. After quickly moving the shifter from automatic mode into manual mode and then back into automatic mode the transmission returns to the proper gear. However sometimes it has down shifted again in as little as 30 to 60 seconds after resetting the shifter. This has been happening for years. The dealership has been unable to fix it. Because it is random, the issue is not readily reproducible by the repair shop. Sometimes it has happened several times within a 15 minute period. Sometimes it has occured multiple consecutive days. Other times a week or two has passed with no incident.
On 03/14 I was driving down the road the with the sunroof open the wind flap suddenly went to flying making a loud sound I pulled over and saw that it was loose and hanging I went to press the button to attempt to close it and it semi closed. I went and had it looked at and was told that it was broken and could not be closed and needed to be replaced I was told it was a common issue with Hyundais and to contact the company
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at approximately 30 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle stalled, and there were several unknown warning lights illuminated. The contact stated that prior to the engine failure, engine oil needed to be added every week. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The dealer informed the contact that the vehicle was not eligible for an engine replacement because an engine software update had not been performed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the engine could not be replaced before the software update had not been performed. The failure mileage was approximately 122,000.
Hyundai is denying a lifetime warranty claim on my 2015 Hyundai Sonata. Recalls have been completed on my vehicle and even with knock sensor recall completed my engine light is not on and they will not grant me a new engine. If though the Hyundai Dealer agrees that the engine has the bearing issue that would grant me a new engine.
Hello. I'd like to report an engine oil consumption problem. I owe Hyundai sonata 2015, 9 years and 5 months. I have been having engine oil consumption problem over 2 years. It was not that serious around 2023 and 2024, also I know this car has oil consumption problem, so I checked engine oil frequently and refilled it when level went down below the "L" level. Last week, I had an engine alarm whish was powertrain system problem " P2096". So I brought my car to Jeff's garage(180milles from my home) and fixed this problem. When I checked the amount of oil before I drove, level of oil was a little above "L" level. But, when the technician checked the car, they found that engine oil left 1 quart only. (I refilled the oil 4 times already for last 4 month, I drove around 2300 miles for last 4 month) They also showed me the stick without any engine oil. They changed new oil and made sure the level on the stick was above "F" level. However, after I drove around 180 miles, I found the level was between F and L. There is no oil leaking but oil consumption is getting worse. I think some of oil consumption is normal or expected, but this is too much. Please check the safety of this engine.
On February 15, I was on my way heading back home driving in the freeway went my car randomly started jerking. I pull over to the side on the road pop the engine, did a visible check and i didn’t see anything. I went back on the road and it happened again, this time my check engine light came on and the car car started to knock very bad since then. I did a diagnostic scan and a code, P1326 came up saying that something is wrong with my knock sensor. Went and took it to a mechanic and I was told that my engine is gone and I need to replace it. Also that Hyundai has been having issues of the engine for a while.
For about a month now the power steering was going in and out and then just the other day, the power steering went completely out, I am now having it towed to the dealership today 02/11/2025. I've also had oil consumption problems to the point where there is only 1 quart of oil left in the engine when getting the oil changed, had the combustion cleaning done and no help. Hyundai said no to a new engine, car only has 102,000 miles on it, only 10 years old and Hyundai hasn't helped a bit, said that I would have to come out of pocket but I ended up having to spend $600 on the cleaning, which is absurd.
It seems like the car is skipping.
2015 Hyundai Sonata - original owners. Started burning and engine light came on at 124,000 miles. Took it to dealer to be diagnosed and have oil changed. They called said engine oil was sludged up, they would not even change the oil, and said it needed the engine replaced $9500. We contacted corporate Hyundai who said there was an extended warranty on the engine if the failure was related to connecting rod bearing wear. We were assigned a case and the rep contacted the dealer who said our vehicle didn’t qualify. In doing research we’ve read that this damage cannot be determined without dropping the oil pan. We questioned the rep about this and was told we didn’t qualify because of the maintenance on the vehicle.
Power steering failed, car diagnosed with code C2412 & Hyundai refuses to take accountability
I heard noises immediately after purchasing the Sonata. I took it back in to Carmax ( where I bought it from) multiple times and was told they didnt find anything wrong. As time went on, I took my sonata to Hyundai dealer to get checked out. 1st time they told me, Hyundai wouldnt cover the cost to check out engine & that it would be $700 to take a look. The 2nd time, I was told we cannot check it out because the engine light isnt on. Basically they couldnt scan/check codes without the light being on. I suggested that if they just rode around the block, that they would notice that there's an issue. They still said no. Then back in February, I took back to Hyundai dealer again & they did check it out because the engine light was now on. That inspection came back as the cylinder was bad. Hyundai doesnt cover it because at that point it was past 100k miles and I was not the original owner. I asked about 100 mile.warranty when I bought it at carmax and was told yes 100k warranty still applies. So upon further research, hyundai has had problems with this year/make/model/ engine type before. If they knew something was wrong with it, why not just say so & fix it? Or as soon as I seen the first issue, check it out and repair it for me?
Our 2015 Sonata has experiencing Engine failure several times due to excessive and irregular oil consumption. Our family’s safety and the safety of others on the roadway were put at risk as the engine slows, shudders and stalls without prior warning and the check engine light does not come on until the vehicle slows and stalls. The vehicle was inspected at a local Hyundai dealership, and they indicated that this is not covered under warranty. Summary of Engine Issues and Failures: 1.May 3, 2022 – 68,671 miles (local Hyundai dealer) Check engine light on, shudder; oil change performed. No cause identified. Paid out-of-pocket. 2.August 23, 2022 – 75,527 miles (retail shop) Car engines failed on highway, towed to service shop. Valve cover gaskets replaced. Paid out-of-pocket in part and extended warranty paid part of the invoice. 3.April 29, 2024 – 109,229 miles (local Hyundai dealer) Excessive oil consumption noted; valve cover gasket replaced again. Paid out-of-pocket. 4.January 22, 2025 – 118,341 miles (local Hyundai dealer) Vehicle stalled en route to airport, towed to dealership; dealership advised oil change. Paid out-of-pocket. 5.May 20, 2025 – 122,000 miles (local Hyundai dealer) Engine codes P0300, P0302, P0303 identified. Dealer diagnosed excessive oil consumption likely due to ring wear or sticking rings, contributing to spark plug misfires. Recommendation: Engine replacement. Despite consistent and timely service, including multiple visits to the Hyundai dealership, the root issue has not been properly addressed. The current diagnosis of internal engine failure is a clear continuation of a pattern of unresolved engine problems (stalling in motion, oil leaks and oil consumption) all of which originated well within Hyundai’s original warranty. The vehicle has been well maintained, and all recalls have been addressed in a timely manner. Hyundai’s failure to acknowledge and take responsibility for this widely documented engine issue is a safety concern.
Data synced from NHTSA on May 4, 2026