2021 Hyundai Sonata Engine Problems

The internal core of the Exhaust Heat Recovery System (EHRS), part of the center muffler/front pipe assembly (#28600-L5210), suffered a catastrophic failure. This allowed approximately 9 gallons of engine coolant to leak directly into the hot exhaust stream. Safety Risk: This failure creates a severe visibility hazard. During acceleration from stop lights and stop signs, the vehicle emits massive, thick clouds of white glycol smoke. The smoke is so dense that it completely obscures the driver's view of trailing vehicles and prevents following drivers from seeing the roadway or my vehicle's brake lights, creating a high risk of rear-end collisions. Additionally, the rapid loss of coolant caused the engine to overheat and lose power while in motion, nearly causing a stall in active traffic. Confirmation: The failure was confirmed by the service department at Washington Hyundai (Invoice #174281). This is the second failure of this specific component (previously failed in Jan 2025). The manufacturer issued TSB 23-EM-009H for this defect, acknowledging it affects 2020-2023 Sonata Hybrids, but no safety recall has been issued. Symptoms: The issue was preceded by a "sweet" burning smell and a sudden "Engine Overheating" warning on the dashboard. The failed component has been replaced by the dealer, but the manufacturer refused to replace the coolant-poisoned Oxygen (O2) sensors, leaving the vehicle in a technically compromised state. The failed unit is likely held by the dealer for warranty parts return.

The EHRS coolant system failed and had a leak causing the coolant to be excessively burned off as thick white smoke. This caused me to not be able to see anything behind me and forced others to stop or slow down dramatically to avoid colliding with me. I had my engine overheat and force me to pull over on the side of an unsafe road because the exhaust system burned off my entire tank of coolant in less than a mile. I have taken this to a Hyundai dealership and they confirmed it was the EHRS system failure and told me it was a fairly known issue with the 2020-2023 Sonata Hybrids. I was told that even if I get it replaced the possibility of having it happen again are pretty high. This seems extremely unsafe to myself and others.

On i believe 1/14/26, my check engine light came on. Scheduled appt.for 1/16/26 for diagnostic. Several things were wrong. I decided to come back due to not having the money at the time. Over the wked, I remembered a recall notice i received around November that I asked about in November during my oil change & was told the parts aren't in & they'd give me a call. Upon viewing the recall it seemed some things I was told on 1/16/26 could be a result of the recall. I called my service person Linda on 1/20/26, she spoke to her supervisor & they informed me some of the issues seem to stem from the recall. Linda gave me the manufacturer recall contact information. I contacted them on 1/20/26. She explained there was indeed a recall, there wasn't a remedy yet, it was safe to drive & if something changes, to call back. On 1/28/26 around 5:30am I left home for work & my car all of a sudden experienced a loss of power. It wouldn't go past 30mph. I returned back home & called out of work. I called the manufacturer recall & informed them. She made an appt. to take my car in the follow day, 1/29/26. I decided to drop it off that same day, 1/28/26. I had someone follow me being i could only go 30mph on a flat road & 10mph on a slight hill. I found out my service person Linda was no longer employeed there. I spoke with another employee. He said they would have to do another diagnostic. I left my car. I called the dealership on 1/29/26 for an update, they had not looked at my car. I called the manufacturer recall, they assigned a case manger to my case. Jay from the NCA, called me on 1/30/26 I believe. We've communicated several times without me receiving a adequate update. He's saying the issue seems to be steamed from the recall, there is now remedy yet, & they are still investigating. I've been without a car since 1/28/26, still making payments, missing work, haven't been offered a loaner & have no idea when or if I will get my car back.

I was driving my 2021 Hyundai Sonata at approximately 3:00 AM when the vehicle suddenly began shaking and vibrating. While stopped at a traffic light, the check engine light illuminated, and the engine was shaking severely. I immediately pulled over and shut off the engine. After waiting approximately one hour, I restarted the vehicle, but it was only able to drive very slowly. The following day, the vehicle was towed to a local repair shop. Diagnostic testing showed a cylinder 3 misfire, along with EVAP system errors and faulty fuel injector issues. This failure occurred without warning and created a potential safety risk while driving. I am concerned this may be related to a defective fuel system.

Hyundai technical service bulletin 23-EM-009H (EHRS COOLANT LEAK) - AKA a faulty heat exchange that causes the coolant to leak into the exhaust and burn away. Resulting in a very hard to diagnose coolant disappearance. This should be a recall. They have literally already acknowledged a manufacturer defect with the service bulletin. The problem is that in most cases, it occurs out of the 60k or 100k warranty. The dealer seems to have discretion as to which of the mileage limits apply. One dealer in NC told me 60k and my local in SC told me 100k. My problem started at 90k, but was just topped off on fluid and repaired as "normal evaporation". Now 12k later at 102k, they acknowledged the TSB but claimed I was out of warranty. With me being out of warranty, they claimed that Hyundai would not send them tsb parts and that I would need to replace the whole system with the normal skus around 3k.

The Exhaust Heat Recovery System (EHRS) has failed for the second time on this vehicle. The first failure occurred at approximately 35,000 miles and was repaired under Hyundai Technical Service Bulletin 23-EM-009H, which Hyundai issued to address this exact defect across 2020-2023 Sonata Hybrid models. The vehicle has now reached 71,000 miles and is experiencing the identical symptoms: coolant loss, overheating, and white exhaust smoke. The EHRS shares a coolant loop with the hybrid battery thermal management system. Coolant loss from this failure puts the hybrid battery and power electronics at risk of overheating, creating a potential fire and safety hazard. The recurring nature of this failure following an official TSB repair suggests the root cause has not been adequately addressed by Hyundai's current repair protocol.

The contact owns a 2021 Hyundai Sonata. The contact stated while driving 15 MPH, the contact noticed that the passenger’s side rear seat level had become elevated. The contact stated that his daughter who was seated in the child seat head had started touching the top of the sunroof. The contact became aware of a gasoline odor coming from the engine. The contact also became aware that the vehicle was consuming an abnormal amount of gasoline. There was no warning light illuminated. The vehicle was taken to the dealer however, the diagnostic test result was undisclosed. The dealer was unsure of how to service the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000. The VIN was not included.

I purchased this vehicle brand new. It is still under factory warranty. It has approximately 14k miles on it. I have followed all recommended maintenance procedures. During a routine maintenance appointment at the dealership (Vancouver Hyundai 6802 NE 40th Street, Vancouver WA 98661) they identified a catastrophic engine failure due to internal component deterioration and the engine needs to be replaced. They have had my vehicle in their possession since [XXX] of this year for a total of 134 days. I have a case number at Hyundai # [XXX]. They have not been helpful in providing any information and as of now, I do not know when they even expect to receive a new engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

faulty engine thermostat

I was on the highway going 60 mph then all of a sudden my vehicles rpm's jumped way up to 8 and completely lost power was on I-45 in Conroe thankfully I was in the slow lane. I have attached pictures of my dash so I could get proof this time. I had to wait 7 minutes for the car to do anything. It also burned all of my engine oil. So had to buy oil for my vehicle. I just had my oil change 3 weeks ago. This has happened before on on the frontage road a few months ago. I have claims open with Hyundai Customer Care. I have been stating that my engine makes a clicking noise, it hesitates, and seizes all the time. I have had this problem since March of 2021 and I bought the car in January 2021. I know I am not a part of the engine recall but I should be. I am scared to drive it. Hyundai doesn't care one bit. Well enough is enough I will be getting rid of this death trap. If you are looking at Hyundai's don't waste your time or money.

I have a 2021 Hyundai Sonata SEL with a Smartstream 2.5L engine w/ GDI & MPI. I have have always heard a loud knocking noise coming from my engine since I got the vehicle when in park. When you are accelerating it hesitates and you can hear a knocking noise. I have taken it to the dealership multiple times and they were able to feel and hear what I was talking about but ensured me it was fine. Recently it has been a lot worse. On 10/18/2023 I was getting on to the highway from the feeder. I tried to accelerate to about 50 mph and I heard the same knocking noise and my rpms jumped all the way to the top. Then my car suddenly stopped getting on to the highway. It took it about a minute before I could start driving again. Luckily there was no one behind me because it could've been really bad. I got home and looked under the hood and it looked like oil had sprayed out of the engine. You could to see oil splatter on the fender. No one was hurt thankfully. I have been complaining about the knocking and hesitation while accelerating for almost 2yrs.

The contact owns a 2021 Hyundai Sonata. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power in the middle of the roadway and failed to restart. The vehicle was pushed to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that there was no oil in the engine, causing the engine to seize. The vehicle was then towed to another dealer, who confirmed the diagnostic results. The contact stated that an oil change was performed three days prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 44,000.

The contact owns a 2021 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the Forward Collision Avoidance failed to function as intended. The contact stated that the sensor was braking prematurely. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated while driving out of the driveway, the vehicle lost motive power. The vehicle failed to restart. The dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

When attempting to pass other vehicles or under quick acceleration such as an on ramp to the highway, the vehicle will experience a sudden loss of power and oil pressure resulting in a fail safe mode which limits your acceleration and causes a sudden decrease in speed and velocity. The issue results in the oil pressure light illuminating and requires the vehicle to be stopped and completely turned off to reset then once turned back on, the problem is “gone” until a sudden acceleration occurs again, which results in the same issue happening. There is a current recall out for similar models but my vin is not listed. I have approximately 50k miles on the car, and am the first owner.

My 2021 Sonata has 32,000 miles & it broke down in the middle of the road. My safety & my daughters safety were at risk. We could have been hit or killed. There were no warning lights. It had to be towed. Repair shop reports the transmission is no good. This vehicle should not have transmission issues. Hyundai will not even cover a rental car. The dealership can’t even work on it for 1-2 weeks. I work & have kids. I need a vehicle. The car breaking down in the middle of the road with no warning is dangerous.

The issue is well known across the DN8 platform, hundreds if not thousands of people have this problem.Car and driver even did an article on a car with this same 2.5L turbo DCT engine having the same problem! The problem is the ITMS or thermostat housing unit. I first experienced this getting on to a highway, I lost all acceleration, the turbo dropped to 0 pSI and I received an engine overheating warning on the dash. After pulling over the car resumed normal driving, but with oil temps running 30-40 degrees higher than normal. Since then, I have had loss of boost and acceleration when passing around cars which has almost caused accidents, oil temps constantly running very high and fans constantly running on full blast even after car is off. I have been to the service center 4 times, and they have failed to "replicate" the issue and stated the fan and oil problem is "normal" which it is not. This problem needs to be addressed before somebody gets seriously hurt due to loss of power unexpectedly while driving. PLEASE help! Thank you for your time.

Oct 12: Engine stalled exiting I95 in Kittery Maine. Engine light flashed but did not stay on. Was able to get to safe place but car would not go more than 15mph. Hampton Huyndai reported mis-fire but stated it cleared on its own. Oct 17th: Engine stalled on highway ramp to I495, nearly causing me to be rear ended by other vehicles. Car would not go more than 15 mph. Engine light stayed on. Towed car to Key Salem Hyundai, defective injectors, warrantee repair. Oct 23rd: Car stalls on I93, was able to take immediate exit and turn engine off. Engine light flashed but did not stay on. Took car in to Salem dealership on Oct 24th, no code found. Oct 25th: Car stalls again on city street. Light stays on, Salem dealership replaces cat. convrtr between Oct 26th through Nov 4th. Nov 9th: Car stalls again on city street. Light stays on, currently in Salem dealership. This is a safety issue, in two cases already this car has nearly gotten me in an accident on the highway. I am seeking arbitration for replacement. I am scared to drive this vehicle. I will have a third invoice pending this next repair.

The contact owns a 2021 Hyundai Sonata. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic diagnosed the vehicle with transmission fluid leaking from the engine. The mechanic informed the contact that the transmission fluid leakage was flammable. The dealer was made aware of the failure but informed the contact that they were backed up with other vehicles and could not diagnose the vehicle for approximately three weeks. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 5,600.