2013 Hyundai Tucson Complaint Log

THE ELECTRIC WINDOW SWITCHES HAVE QUIT WORKING ON THE PASSENGER SIDE FRONT AND BACK DOORS AND THE DRIVER SIDE PASSENGER WINDOW ONLY ROLLS DOWN AND HAS TO BE ROLLED UP BY THE DRIVER PANEL. THE VEHICLE WAS NOT IN MOTION SITTING IN MY DRIVEWAY

AT HIGHWAY SPEED VEHICLE BEGAN TO SHUDDER THEN LOUD "CLUNK" AND LOST POWER. SMALL ENGINE COMPARTMENT FIRE DEVELOPED BUT THEN THANKFULLY WENT OUT. VEHICLE WAS TOWED TO NEAREST SHOP WHICH INFORMED US THAT VEHICLE HAD THROWN A ROD AND WILL REQUIRE ENGINE REPLACEMENT. VEHICLE HAS NOW BEEN TOWED TO NEAREST HYUNDAI DEALER THAT "WILL GO TO BAT TO TRY AND GET HYUNDAI TO FIX". WE ARE NOT THE ORIGINAL OWNERS OF VEHICLE SO APPARENTLY THE 10/100 DOES NOT APPLY. VEHICLE HAS BEEN MAINTAINED PROPERLY. NEED TO KNOW WHAT TO DO OR WHO TO COMMUNICATE WITH TO GET HYUNDAI TO RECOGNIZE THIS PROBLEM.

DRIVING ON FREEWAY, ON VACATION, WHEN HEARD CLACKING NOISE. BECAME WORSE AND ALL OF A SUDDEN THE ENGINE QUIT AND THE ENGINE LIGHT CAME ON. TOWED TO REPAIR SHOP. TOLD US THE ENGINE WOULD NEED TO BE REPLACED. NOT SURE IF TRUE, BUT WE WERE TOLD THAT THIS IS THE SAME ENGINE THAT WAS RECALLED IN THE SONATAS (WE ALSO HAVE A SONATA THAT HAD THE RECALL). QUESTIONING WHY THE MOTORS ON ALL VEHICLES WITH THAT ENGINE WERE NOT RECALLED. SEEMS THE PROBLEM IS WITH THE MOTOR, NOT THE ENGINE?!?!

HELLO, I AM PART OF A GROUP ON FACEBOOK FOR THIS MATTER CONCERNING HYUANDAI TUCSON ENGINE FAILURE WHICH HAS OVER 200 PEOPLE WHO EXPERIENCED THE SAME OR SIMILAR ISSUE WITH THE THETHA II ENGINE IN THE HYUANDAI TUCSON.. MY 2013 HYUNDAI TUCSON ENGINE FAILED JULY 4, 2018 WITH APPROXIMATELY 54 THOUSAND MILES. I WAS DRIVING HOME FROM A BIRTHDAY PARTY WITH MY DAUGHTER WHEN THE CAR JUST LOST POWER ON A BUSY ROAD WITH NO WARNING. IT JUST WOULD NOT DRIVE ANYMORE. LUCKILY I WAS ABLE TO PULL IT OVER TO THE SIDE SAFELY AND A NICE GENTLEMAN HELPED PUSH THE CAR FURTHER ON THE SIDE OF THE ROAD. I HAD TO SIT IN OVER 90 DEGREES WITH MY DAUGHTER FOR APPROXIMATELY 2 HOURS WITH NO AIR CONDITIONING OR ANYTHING BECAUSE THE CAR SIMPLY WOULDN'T START BACK UP. HYUNDAI OF CENTEREACH IT'S THE DEALERSHIP I AM DEALING WITH. THEY SAID THERE WAS GOING TO BE A RECALL ON THIS ENGINE SOON SO THEY WOULD REPLACE IT AT THEIR EXPENSE. THEY ALSO INFORMED ME THAT THEY DON'T KNOW WHAT'S CAUSING THIS TO HAPPEN WHICH IS NOT COMFORTING AT ALL SINCE THEY'RE PUTTING THE SAME MODEL ENGINE INTO MY CAR. I'VE BEEN WAITING OVER 3 MONTHS NOW AND THEY HAVE SAID THEY DON'T KNOW WHEN THE ENGINE WILL ARRIVE AND I HAVE BEEN PAYING CAR PAYMENTS AND ENSURANCE ON A DEAD CAR FOR THE LAST THREE MONTHS. THEY ARE SUPPLYING ME A RENTAL HOWEVER I DON'T FEEL THIS IS ENOUGH COMPENSATION FOR THE HEADACHE I AM DEALING WITH. I AM A STRUGGLING SINGLE MOTHER WHO NOW HAS A CAR I WILL NEVER TRUST TO DRIVE MY 4 YEAR OLD DAUGHTER AROUND IN. I'M NOT SURE WHAT TO DO AT THIS POINT I AM LOSING HOPE. PLEASE ADVISE ON WHAT ACTIONS I CAN TAKE. I'VE ALREADY SPOKE TO HYUNDAI MOTOR FINANCE AND THEY REFUSED TO HELP ME OUT AT ALL WITH EVEN POSTPONING PAYMENT UNTIL I RECEIVE MY VEHICLE. THANK YOU SO MUCH FOR YOUR TIME AND I LOOK FORWARD TO HEARING FROM YOU.

DRIVING DOWN A STREET 35 MPH, ENGINE MADE LOUD SOUND ALL THE LIGHTS CAME ON AND CAR SHUDDERED AND WOULD NOT DRIVE. MOVED TO SIDE OF ROAD AND TOWED TO DEALERSHIP. THETA-II ENGINE SEIZED. NOT REPAIRABLE. DEALERSHIP AND MANUFACTURE REFUSED TO HELP IN ANY WAY DESPITE KNOWN PROBLEM. EVENTUALLY TRADED IN AS COST TO REPLACE ENGINE WITH USED ENGINE(NO NEW ONES AVAILABLE) WAS PROHIBITIVE. RECEIVED TRADE IN OF $3500 BLUE BOOK VALUE $9000.

ON 6/25/2018, MY HYUNDAI TUCSON FOR THE FIRST TIME BEGAN MAKING A STRANGE KNOCKING NOISE. I IMMEDIATELY CALLED HYUNDAI TO BRING IT IN. WHILE ON MY WAY TO THE DEALERSHIP AT 12:30 PM, IT BROKE DOWN ON ME IN THE MIDDLE OF LUNCH HOUR TRAFFIC ON ONE OF THE BUSIEST STREETS, WHILE WAITING AT A RED LIGHT. (THANKFULLY IT WASN'T A HIGHWAY OR INTERSTATE!) TWO DAYS LATER, I FOUND OUT THAT MY ENGINE HAD TO BE REPLACED. THEY FOUND METAL SHAVINGS IN THE OIL PAN, WHICH IS CONSISTENT WITH THE PRIOR RECALLS FOR SONATA AND SANTA FE ENGINE FAILURES, BUT THEY NEVER RECALLED THE TUCSONS. THANKFULLY, MY CAR IS STILL UNDER WARRANTY (2013 - ONLY 48,000 MILES), BUT THE SITUATION WAS VERY SCARY. I AM SENDING THIS BECAUSE I HAVE BEEN READING MORE AND MORE THAT OTHER VEHICLES LIKE MINE HAVE BEEN HAVING THIS SAME ISSUE, YET HYUNDAI HAS STILL NOT ISSUED A RECALL FOR OUR MODEL. MY CAR HAS BEEN AT HYUNDAI SINCE 6/25/2018 WAITING FOR THE NEW ENGINE TO ARRIVE, WHICH HAS NO ETA. IF I CAN PREVENT ANOTHER HYUNDAI TUCSON OWNER FROM HAVING TO GO THROUGH WHAT I CURRENTLY AM, THEN I WANT TO HELP AS MUCH AS POSSIBLE.

THE HYUNDAI TUCSON HAS THE THETA 2 ENGINE. THIS ENGINE HAS ALREADY BEEN RECALLED 4 METAL SHAVINGS FROM THE A DEBURRING PROCESS CAUSES THE ENGINE TO HAVE OIL DISTRIBUTION PROBLEMS RESULTING IN ENGINE FAILURE FOR EXAMPLE A THROWN ROD. THIS IS EXACTLY WHAT HAPPENED TO MY 2013 HYUNDAI TUCSON WITH ONLY 42000 PLUS MILES ON IT. SO WHY HASN'T THE TUCSON BEEN ADDED TO THE RECALL LIST ALONG WITH THE SONATA AND SANTA FE, THEY BOTH HAD THE SAME EXACT ENGINE IN THE SAME EXACT PROBLEMS. NOW I AM STUCK WITHOUT A VEHICLE STILL HAVING TO MAKE PAYMENTS ON, AND BATTLING HYUNDAI DEALERSHIP OF LITHONIA GEORGIA, BECAUSE THEY AREN'T WILLING TO FIX THE ISSUE DUE TO AN EXPIRED WARRANTY OF 5 YEARS OR 60,000 MILES. WARRANTY IS NOT AN ISSUE AT THIS POINT, BECAUSE THE ENGINE HAS BEEN RECALLED. THE CONSUMER STATED THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE UNDER THE WARRANTY DUE TO NOT HAVING EVIDENCE OF OIL CHANGES. THE VEHICLE HAD NO OIL UPON INSPECTION. THE CONSUMER STATED THE ENGINE HAD A HOLE IN IT CAUSING THE OIL TO DRAIN OUT. *JS

. ON JUNE 17, 2018 MY ENGINE BLEW ON MY 2013 TUCSON, LESS THAN 75000 MILES. WE WERE TRAVELING ON THE INTERSTATE AT SPEEDS OF 75 MILES PER HOUR WHEN THE ENGINE BEGAN TO KNOCK THEN LOOSE SPEED. TRAFFIC ALL AROUND US WAS TRAVELING AT 75-80 MILES PER HOUR, VERY SCARY AS WE WERE GOING 10-15 MILES PER HOUR WHEN WE MANAGED TO PULL OFF ON AN EXIT AND THE ENGINE SIMPLY DIED AND NEVER WOULD RESTART. WE HAD TO PUSH IT THROUGH A BUSY INTERSECTION TO A GAS STATION. WE HAD IT TOWED TO THE LOCAL HYUNDAI DEALER WHERE IT STILL SITS 2 MONTHS LATER WAITING ON AN ENGINE TO BE DELIVERED. THESE ENGINES HAVE BEEN RECALLED IN THE SONATA'S AND THE SANTA FE'S BUT NOT IN THE TUCSON'S.

MY CAR STARTED MAKING A RATTLING NOISE DURING ACCELERATION AT AROUND 75,000 MILES. TOOK IT IN JUNE 11, 2018 FOR A DIAGNOSTIC, AND IT IS ENGINE FAILURE DUE TO MANUFACTURER DEFECT. HYUNDAI IS COVERING THE REPAIR, BUT STILL, AS OF SEPTEMBER 21, 2018 DOES NOT HAVE THE PART AVAILABLE AND HAS NO ETA. AT LEAST HUNDREDS OF OTHERS ON THE INTERNET ARE EXPERIENCING THE SAME PROBLEM WITH THIS MODEL YEAR, AND SOME HAVE BEEN WAITING ON PARTS FOR 4 MONTHS OR LONGER. NO RECALLS HAVE BEEN ISSUED.

THE ENGINE BEGAN MAKING A KNOCKING AND BEGAN SHAKING WITHIN MINUTES THE ENGINE BLEW UP

2013 HYUNDAI TUCSON BOUGHT 10/30/17 WITH 31,000 MILES ON IT. IN 06/0?/18 THE ENGINE THREW A ROD. MY SISTER WAS DRIVING ON THE WAY TO WORK WHEN THE CAR STARTED MAKING A LOT OF NOISE AND SHAKING RAPIDLY SHE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND CALL THE POLICE. THE COP TOLD HER THE ENGINE THREW A ROD. ONLY 46,000 SOMETHING MILES ON IT. WE CHANGE THE OIL OURSELVES BECAUSE THAT WAS SIMPLE MAINTENANCE, AND WE DO THIS WITH ALL OUR VEHICLES. BUT FAILURE TO SHOW OUR OIL CHANGE RECEIPTS HAS VOIDED THE WARRANTY ON THE ENGINE. I HAVE DONE RESEARCH AND FOUND OUT THAT THE ENGINE THETTA II HAS BEEN RECALLED BUT ON ONLY CERTAIN TYPES OF HYUNDAI AND KIA MODELS. EVEN THOUGH THE ENGINES ARE THE SAME, AND THE COMPLAINTS ARE THE SAME, AND THE FAILURES ARE THE SAME, THE TUCSON NEEDS TO BE ADDED. WE TOWED THE VEHICLE TO HYUNDAI DEALERSHIP IN LITHONIA GEORGIA AND THEY TOOK ONE LOOK AT THE OIL DIPSTICK AND SAID THE REASON FOR THE ENGINE FAILURE WAS BECAUSE THERE WAS NO OIL. NOW WE HAVE THE VEHICLE SITTING IN OUR GARAGE AND WE DID FURTHER INVESTIGATION AND FOUND A BIG HOLE ON THE ENGINE BLOCK ITSELF, THAT EXPLAINS WHY HYUNDAI'S DEALERSHIP DIAGNOSIS WOULD REPORT NO OIL BECAUSE ALL THE OIL DRAINED OUT THROUGH THE GAPING HOLE IN THE ENGINE. HYUNDAI DEALERSHIP WANTS TO CHARGE US ANOTHER $7,000 TO REPLACE THE ENGINE. EVEN THOUGH WE HAVE MANY MEMBERS ( HYUNDAI THETA II ENGINE FAILURE FACEBOOK GROUP) WHO HAVE BEEN WAITING 6 MONTHS AND ONGOING FOR A REPLACEMENT ENGINE. THEY KEEP POSTPONING BECAUSE THEY HAVE NO ENGINES BECAUSE THE ENGINES HAVE MANUFACTURER DEFECTS CAUSING A BEARING TO PREMATURELY FAIL RESULTING IN CATASTROPHIC ENGINE FAILURE. NOW OUR 2013 TUCSON SITS IN OUR GARAGE WHILE STILL MAKING PAYMENTS $16,000! THEY RECENTLY ADDED 2011-2013 TUCSON TO THE RECALL. FOR SOME REASON OUR 2013 IS NOT.?!!

DRIVING 80 MPH DOWN THE HIGHWAY, ENGINE STARTED KNOCKING, WITHIN 90 SECONDS THE VEHICLE WAS DEAD ON THE SIDE OF THE ROAD. METAL SHAVINGS IN THE OIL. ENGINE NEEDS REPLACED 5 YEARS OLD 77K MILES. WELL MAINTAINED VEHICLE OIL CHANGES REGULARLY.

MOTOR SEIZED UP AND NEEDS A NEW MOTOR. RON TONKIN HYUNDA HAS HAD MY CAR SINCE MAY OF THIS YEAR. EXTENDED WARRANTY COVERS THE COST BUT HYUNDAI HAS FAILED ON SUPPLYING THE MOTOR NEEDED FOR 5 MONTHS. WAS SUPPOSED TO BE HERE JULY 6TH AND HAS BEEN PUT OFF 5 OR 6 TIMES.

MAY 10TH, 2018 WHILE DRIVING ON THE HIGHWAY, I HEARD A STRANGE NOISE AND MY CAR WOULD NOT ACCELERATE. I MANAGED TO MAKE IT HOME AND MY HUSBAND SAID TO HAVE IT TOWED TO DEALERSHIP, ENGINE WAS KNOCKING. THE SAFETY RISK WOULD BE THE CAR SUDDENLY STALLING IN THE MIDDLE OF HIGHWAY TRAFFIC. THE DEALERSHIP CONFIRMED IT WAS ENGINE FAILURE.

THE CAR IS ONLY 5 YEARS OLD THIS IS THE FIRST TIME I'M TAKING IT FOR INSPECTION AND IT IS READING FUEL SYSTEM NOT READY. WHEN I BOTH THE CAR THEY SAY I HAVE A TEN YEAR WARRANTY OR 100.000 WHICHEVER IS FIRST. MY CAR IS NEITHER BUT THEY ARE TELLING ME THAT IT IS NOT COVERED FOR THEM TO CHECK IT IS $230 PLUS TAX. AND MY WIPER BLADES

PULLED INTO A PARKING LOT TO TALK ON MY PHONE AND AFTER I PULLED AWAY THE ENGINE STARTED MAKING A KNOCKING NOISE. I HAVE CHANGED THE OIL ON TIME EVERY TIME AND MOST OF ALL THE MILES ON IT ARE HIGHWAY MILES. I HAVE ISSUE THAT HYUNDAI RECALLED THE SONATA AND SANTA FE OF THE SAME YEAR AND ALSO KIA RECALLED THE SPORTAGE FOR ENGINE KNOCKING. THE ENGINE IS THE SAME EXACT ENGINE IN THE 2013 HYUNDAI TUSCON BUT IT DOESN'T HAVE A RECALL. THIS MAKE ZERO SENSE.

2013 HYUNDAI TUCSON ENGINE FAILURE. DRIVING ON HIGHWAY ENGINE SEIZED. ONLY 53,000 MILES ON CAR. CAR WAS REGULARLY SERVICED BY DEALER. DEALER TO REPLACE ENGINE. ENGINE UNDER WARRANTY, DEALER HAS HAD CAR FOR 4 MONTHS. DEALER STATES CAN'T GET A REPLACEMENT ENGINE. NEED HELP IN GETTING HYUNDAI TO PROVIDE /INSTALL REPLACEMENT ENGINE..

WHILE DRIVING DOWN THE FREEWAY, MY CAR BEGAN TO SHAKE AND FELT AS THOUGH I HAD A TIRE ISSUE. I SLOWED DOWN, AND THE VIBRATION ESCALATED SO I PULLED OVER. ONCE I WAS AT THE SIDE OF THE ROAD, THE ENGINE STARTED MAKING LOUD KNOCKING NOISES. I CALLED A TOW TRUCK AT THIS POINT AND THE CAR WAS TOWED TO A HYUNDAI DEALERSHIP WHERE IT WAS DETERMINED THAT THE ENGINE HAD BLOWN. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND THEY DID A CASE REVIEW. I WAS TOLD THAT SINCE THE CAR, WHICH IS 5 YRS OLD AND HAS 87,900 MILES, IT IS OUTSIDE OF THE WARRANTY. I QUESTIONED THE RECALL ON OTHER CARS WITH THE THETA II ENGINE SUCH AS THE SANTA FE AND THE SONATA AND WAS INFORMED THAT MY CAR DIDN'T HAVE ENOUGH COMPLAINTS TO BE INCLUDED. APPARENTLY, ALTHOUGH THEY HAVE THE SAME ENGINE, THE TUSCON ENGINE IS SLIGHTLY SMALLER SO DOES NOT QUALIFY FOR THE RECALL. THE SAME ISSUES APPLY WITH THE RECALLED ENGINE THAT MY ENGINE HAS WHICH IS METAL SHAVINGS AROUND THE CRANKSHAFT. THE METAL SHAVINGS HAVE CAUSED INSUFFICIENT MOVEMENT OF OIL THROUGHOUT THE ENGINE.

I AM WRITING IN RESPONSE TO THE RECENT ISSUES I AM HAVING WITH MY 2013 TUCSON. IT IS CURRENTLY SITTING (BECAUSE IT IS UNABLE TO START) AT A HYUNDAI DEALERSHIP. I WAS TOLD FROM HYUNDAI CUSTOMER SERVICE TO HAVE IT TOWED THERE DUE TO THE ENGINE TROUBLE I AM HAVING WITH THE CAR, AND DID SO ON MARCH 16, 2018. I DO NOT FEEL THAT THE COMPLETE ENGINE FAILURE IS DUE TO ANY NEGLIGENCE ON MY PART. I HAVE ALWAYS KEPT UP WITH REGULAR MAINTENANCE ON THE CAR INCLUDING OIL CHANGES. I CHOSE TO PURCHASE A HYUNDAI BECAUSE OF THEIR KNOWN RELIABILITY AND SAFETY. THESE ARE MOST IMPORTANT WHEN CHOOSING A VEHICLE TO OWN, AND I FELT HYNDAI WAS TOP IN BOTH THOSE CATEGORIES. I HAVE TWO YOUNG GIRLS TO KEEP SAFE. HOWEVER HYNDAI HAS PROVEN TO NOT BE. ONE MOMENT I WAS ABLE TO DRIVE MY TUSCON AND THEN THE NEXT MOMENT I AM UNABLE TO START IT AND AM LOOKING AT A COST TO FIX IT AT WELL OVER $5000.00.AUTO NATION HAS LOOKED AT THE CAR AS HAS STATED THAT THERE ARE COMPLICATIONS WITH THE CVVT GEAR AND THE TIMING CHAIN. HENCE THE REASON THE CAR NO LONGER CAN START AND NEEDS TO BE FIXED. I FEEL THAT THE ENGINE PROBLEMS NEED TO BE ADDRESSED AND PAID FOR BY HYUNDAI DUE TO MANUFACTURER'S ERROR. I HAVE TRIED TO FACILITATE THESE ISSUES BY SPEAKING DIRECTLY WITH HYUNDAI CUSTOMER SERVICE. EVERY TIME I HAVE CALLED, I HAVE SPOKEN TO A DIFFERENT CUSTOMER SERVICE REPRESENTATIVE AND GIVEN A DIFFERENT CASE NUMBER. DESPITE EXPLAINING TO A NEW PERSON THE DETAILS OF THE PROCESS I AM GOING THROUGH, EACH REPRESENTATIVES HAS HAD A DIFFERENT EXCUSE AS TO WHAT WILL HAPPEN IN REPAIRING MY CAR. THERE HAS BEEN NO CONSISTENCY ON YOUR END. MY FAMILY AND I HAVE BEEN LOYAL CUSTOMERS OF HYUNDAI FOR YEARS. IN RETURN, I WOULD EXPECT HYUNDAI TO BE AVAILABLE FOR ASSISTANCE IN THIS MATTER.

WHILE DRIVING AT AROUND 40-50 MPH, THE LIGHTS ON THE DASH SUDDENLY CAME ON AND THEN THE ENGINE OF THE CAR JUST STOPPED. THANKFULLY NO ONE WAS HURT AND THIS DID NOT CAUSE AN ACCIDENT WITH ANOTHER VEHICLE. ACCORDING TO THE DEALERSHIP, THE ENGINE HAS SEIZED. WHILE SITTING IN TRAFFIC WAITING FOR A TOW, WE CHECKED THE OIL IN THE ENGINE AND THERE WAS PLENTY. WE DID REGULAR OIL CHANGES ON THIS CAR. WE ARE THE 2ND OWNER AND THE CAR HAS 76,000 MILES ON IT, SO IT IS NO LONGER COVERED UNDER WARRANTY.

WHILE MERGING ONTO THE HIGHWAY DRIVING AROUND 65-70 MPH, THE CAR'S CHECK ENGINE LIGHT, OIL LEVEL LIGHT AND BATTERY LIGHT ALL CAME ON AND THE CAR POWERED DOWN AND LOST ALL SPEED WITHIN A .5 MILE DISTANCE. AFTER HAVING IT TOWED, THE CAR NOW NEEDS A NEW ENGINE ENTIRELY DUE TO FAULTY BEARINGS THAT CAUSED THE CAR TO SEIZE WHILE DRIVING.

I WAS DRIVING TO WORK AT 5AM, 10/12/2017. I WAS A COUPLE OF MILES FROM MY HOME, ON ROUTE 66, WHEN MY PANORAMIC SUNROOF EXPLODED. THE SOUND WAS SO LOUD, IT WAS LIKE A SHOTGUN GOING OFF NEXT TO MY EAR. THE TEMPERATURE AT THE TIME WAS 55 DEGREES, AND I WAS ONLY GOING 35 MPH. I PULLED OVER IMMEDIATELY TO SEE WHAT HAD HAPPENED. SINCE THE SHADE WAS DRAWN ON THE SUNROOF, I HAD NO IDEA AT FIRST THAT THAT WAS THE PROBLEM. ONCE I SAW THE GLASS ALL OVER THE ROOF, I LOOKED AT THE SUNROOF, AND SAW THE HUGE HOLE

ON SEPT. 9TH 2017 WE WERE EVACUATING FROM HURRICANE IRMA. WE HEADED NORTH FROM GA. ON I-77 IN N.C ALL THE LIGHTS CAME ON AND CAR SLOWED DOWN. WE PULLED OVER AND SHUT IT OFF. WHEN TURNING IT BACK ON A LOUD HORRIBLE NOISE WAS COMING FROM THE FRONT. WE WERE ABLE TO SLOWLY GET OFF THE EXIT. WE FOUND A MECHANIC SHOP AND TOOK IT THERE TO SEE IF THEY COULD TELL US WHAT IT WAS. THE CAR NEVER GAVE US ANY WARNINGS OR LIGHTS CAME ON PRIOR TO THIS. WHEN WE PURCHASED THE CAR IN 2016, WE HAD TAKEN IT TO THE HYUNDAI DEALER WE BOUGHT IT FROM DUE TO A KNOCKING NOISE COMING FROM THE FRONT. WE TOOK IT ABOUT 3 TIMES AND TO NO AVAIL THEY DIDN'T FIND ANYTHING. WE PURCHASED THE CAR WITH ALMOST 35,000 MILES AND IT WAS AT 78,000 MILES WHEN IT LEFT US STRANDED IN NC. ON MONDAY 9/11/17 THE MECHANIC CALLED US AND TOLD US HE FOUND OIL AND METAL SHAVINGS IN THE PAN AND THAT THE ENGINE HAD FAILED. WE'VE ONLY HAD THIS CAR FOR 1 1/2 YRS. NOW NOT ONLY WE WERE OUT OF POCKET FOR 4 NIGHTS AT A HOTEL, WE HAD TO RENT A UHAUL TO TRANSPORT THE CAR BACK TO GA. FILED A COMPLAINT WITH HYUNDAI ON 9/16/17. THEY GOT BACK TO ME ON 9/28 AND 9/29. I WAS TOLD THE SAVANNAH HYUNDAI DEALER WANTS US TO TOW THE CAR TO THEIR SERVICE DEPT. AT OUR EXPENSE PLUS WE WOULD HAVE TO PAY THEM $400 SO THEY CAN DO A FULL INSPECTION ON OUR CAR. THE SAME CAR I WAS BRINGING TO THEM WITH ISSUES BEFORE WE WERE OUT OF WARRANTY. I AM AWARE OF A LOT OF ISSUES WITH THESE ENGINES AND THEY NEED TO BE RECALLED AND REPLACED.

I WAS ORDERING AN OIL CHANGE ONLINE APPT. AND THERE WAS A NOTE SATING A RECALL ON AIRBAGS FOR MY VEHICLE. I VE BEEN SERVICING MY VEHICLES AT DEALERSHIPS IN 3 STATES AND NEVER ONCE TOLD OR SENT AN EMAIL OR LETTER. I LIVE IN GA AS OF MARCH 2017.

LOCKS, WINDOWS AND HATCHBACK ALL QUICK WORKING CORRECTLY. YOU HAVE TO MANUALLY UNLOCK ALL DOORS AFTER YOU UNLOCK DRIVER DOOR WITH THE KEY. ONLY DRIVER WINDOW BUTTON WORKS, YOU HAVE TO OPEN HATCHBACK BY CLIMBING IN THE BACK TO OPEN WITH EMERGENCY LATCH BEHIND INTERIOR PANEL. KEY PHOB DOESN'T WORK AT ALL WITH OR WITH OUT A NEW BATTERY.

TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE AND ATTEMPTING TO MAKE A SHALLOW TURN, THE STEERING COLUMN WAS TURNED, BUT THE VEHICLE DID NOT RESPOND. AS A RESULT, THE VEHICLE DROVE OVER AN EMBANKMENT, COLLIDED WITH A TREE, AND CAUGHT FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND THE FLAMES WERE EXTINGUISHED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS THEN TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DRIVER SUFFERED BROKEN BONES IN THE FOOT AND MODERATE BRUISING FROM THE CRASH. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE WHEELS DID NOT TURN IN THE DIRECTION THE VEHICLE WAS STEERED. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND CAUGHT ON FIRE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT FOOT, HAND, SPINE, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TOWED TO A LOCAL SALVAGE YARD. THE CONTACT MENTIONED THAT AN UNKNOWN EXPERT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD POSSIBILY BE DUE TO THE RACK AND PINION; HOWEVER, THE VEHICLE WAS TOO DAMAGED TO DETERMINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.

I RELIGIOUSLY MAINTAINED MAINTENANCE ON MY SUV, BUT OUT THE BLUE, LAST WEEKEND 7/29-30 I WAS AT A LIGHT AND THE CHECK ENGINE LIGHT APPEARED AND SOMETHING BROKE IN THE ENGINE AREA, I HEARD A SNAP, IT SOUNDED LIKE A BELT. WELL, I FLAT BED TOWED THE VEHICLE TO THE DEALERSHIP AND TO MY AMAZEMENT, I RECEIVED A CALL FROM THE SERVICE ADVISOR THAT I NEEDED A NEW ENGINE? THE COST WOULD BE AROUND $8,000.00. I RELIGIOUSLY HAD EVERY WARRANTY SERVICE DONE AND THEY CAME BACK WITH MY CRANK SHANK PINS AND PISTONS WERE WORN OUT AND ROD KNOCKING WAS TAKEN PLACE, PLUS NO MORE ROD BEARINGS. I ASKED WHAT COULD OF CAUSED THIS AND HE STATED, "LACK OF OIL?". I NEVER MISSED AN OIL CHANGE ON THE SUV, SO HOW COULD THIS BE?? ALSO, METAL SHAVINGS WERE FOUND IN THE OIL PAIN AND CYLINDER 2 AND 3 GONE. THERE WAS A RECALL ON THE SANTA FE SUV 2011-2013, KIA 2011-2014 WHEREBY THE SAME THING CRANKPINS, METAL SHAVINGS FOUND, THE EXACT WORDING FROM THE CLASS ACTION LAWSUIT (FOUND ONLINE) IS "DURING MACHINING OF THE ENTIRE ENGINE, CRANKSHAFT AND CRANKPINS, METAL SHAVINGS MAY HAVE BEEN LEFT WITHIN THE CRANKSHAFT OIL PASSAGES, OIL MAY BE BLOCKED AND CAUSE THE CONNECTING RODS TO WEAR, WHICH WOULD THEN CAUSE HEM TO FAIL AND SEIZE THE ENGINE. NOW, THEY DIDN'T LIST MY VEHICLE, BUT IT'S THE EXACT AND SHOULD BE INVESTIGATED SINCE MY VEHICLE HAS THE SAME ENGINE! ALSO, THIS OCCURRED AT EXACTLY 100,000 MILES WHEN THE WARRANTY EXPIRED. NOW, THE SERVICE ADVISORS ARE BEING HORRID AND HEATED EXCHANGES ARE GOING ON WITH THE CAR DEALERSHIP TEAM ON MY CAR REPAIR. IT'S STILL SITTING AT THE DEALERSHIP AND I'M IN AN EXPENSIVE RENTAL. I HAD JUST MADE MY LAST PAYMENT....

ENGINE BLOWN AT MILEAGE 129653. WHILE DRIVING ON INTERSTATE IN PENNSYLVANIA, ENGINE SEEMED TO LOSE POWER AT 60 MPH, IN HEAVY TRAFFIC. STARTED TO SHUTTER AND ENGINE MADE A LOT OF NOISE, BAD RATTLE SOUND. ENGINE LOCKED UP. I COASTED TO STOP ON SIDE OF ROAD. ON JUNE 30,2017. VEHICLE WAS TOWED TO CIOCCA HYUNDAI IN QUAKERTOWN PA, WHERE I WAS TOLD ENGINE HAD BLOWN. HAD TO HAVE ENGINE REPLACED$5237.34 COST. TOOK MONTH TO FIND GOOD REPLACEMENT ENGINE AS THIS WAS SAME ENGINE TYPE I WAS TOLD AS SANTE FE AND ACCORDS ON RECALL. I PERSONALLY BELIEVE THE TUCSONS ENGINE SHOULD BE RECALLED ALSO.

ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AFTER WORK. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP IN CANYON, TEXAS. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF SYDNEE PARKHURST AND WOULD NEED A COMPLETE REBUILD. RESEARCH WAS DONE AS TO WHAT OPTIONS WERE AVAILABLE. [XXX] CONTACTED THE VANDERGRIFF HYUNDAI IN ARLINGTON, TEXAS WHERE THE VEHICLE WAS PURCHASED AND HYUNDAI MOTORS AMERICA FOR A MANUFACTURER'S DEFECT. RESEARCH HAD SHOWN THE SAME ENGINE WAS PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION REGARDING THE 2011-2013 MODELS (BUT NOT THE 2013 TUCSON). THE LOCAL REPAIR SHOP REPLACED THE ENGINE AND SOME PARTS THREE (3) TIMES DUE TO MANUFACTURER ISSUES WITH THE PARTS FOR $8,751.28. AFTER MORE THAN SEVEN PHONE CALLS TO EACH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA, IT WAS LEARNED THAT NEITHER WAS WILLING TO HELP OR OFFER ANY AID OR ASSISTANCE CLAIMING THAT BECAUSE IT WAS SOLD TO A SECOND OWNER, THEY COULD NOT CONFIRM WHETHER THE PRIOR OWNER HAD BEEN NEGLIGENT IN THEIR CARE OF THE VEHICLE EVEN THOUGH IT WAS SOLD AS A CERTIFIED PRE-OWNED VEHICLE. HYUNDAI BLAMED THE OWNER FOR THE DEFECT. AFTER THE ENGINE WAS REPLACED VANDERGRIFF CONTACTED THE OWNER ATTEMPTING TO PURCHASE THE VEHICLE BACK FOR LESS THAN THE PURCHASE PRICE AND EXCLUDING THE COST OF THE ENGINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AT RUSH HOUR. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF THE OWNER AND WOULD NEED A COMPLETE REBUILD. IN MY RESEARCH I CONTACTED BOTH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA SINCE THE EVENT THAT CAUSED MY VEHICLE ENGINE TO BLOW WAS A MANUFACTURES DEFECT. DURING MY RESEARCH I FOUND THAT THE ENGINE IN MY VEHICLE WAS THE SAME ENGINE PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION LAW SUIT REGARDING THE 2011-2013 HYUNDAI MODELS. IN APRIL 2019 A RECALL OF THE OIL PAN AND SEAL WAS ISSUED. THE VEHICLE RECALL REPLACEMENT WAS DONE AND A CLAIM FOR REIMBURSEMENT FOR THE ENGINE WAS SENT TO HYUNDAI. ALL DOCUMENTS REQUESTED WERE FURNISHED AND AFTER 3 CASE MANAGERS WERE ASSIGNED I HAVE BEEN INFORMED THAT THE CLAIM HAS GONE TO UPPER MANAGEMENT A/K/A WAIT UNTIL THE STATUTE RUNS. AS A CONSUMER I FEEL I HAVE BEEN GIVEN THE RUNAROUND AND STILL AM NOT REIMBURSED FOR AN ENGINE. I NEED HELP!!!

I OWN A 2013 HYUNDAI TUCSON WITH 70,000 MILES ON IT. I MAINTAIN IT PROPERLY, USE SYNTHETIC OIL REGULARLY, BUT THE ENGINE SEIZED YESTERDAY WHILE DRIVING ON THE PENNSYLVANIA TURNPIKE. HYUNDAI KNOWS THEY HAVE A PROBLEM WITH THEIR ENGINES AND I AM HOPING MY ACTION TODAY WILL LEAD TO A RECALL OF THIS TYPE OF VEHICLE.

SINCE PURCHASING THE VEHICLE IN 2013, THE SERPENTINE BELT HAS SHREDDED ON MULTIPLE OCCASIONS WHILE DRIVING AT SPEEDS OF 50-70 MPH. THE SERPENTINE BELT HAS BEEN REPLACED 5 TIMES DUE TO A CONTINUOUS OIL LEAK SATURATING THE BELT OVER EACH PERIOD OF 6-9 MONTHS, WATER PUMP PULLEY DEFECT AND THE ALTERNATOR SEIZING AFTER IT WAS REPLACED 90 DAYS PRIOR. THE CAR WAS IN MOTION ON CITY STREETS. EACH TIME THE BELT SHREDDED, THE VEHICLE REQUIRED A TOW TRUCK (TWICE)

I WAS DRIVING TO WORK ON THE MORNING OF APRIL 17, 2017, I HAD JUST TURNED ONTO A 2-LANE ROAD WHEN THERE WAS A LOUD NOISE THAT SOUNDED LIKE A GUN BEING FIRED INSIDE THE VEHICLE. I IMMEDIATELY PULLED OVER TO FIND THAT MY PANORAMIC SUNROOF HAD EXPLODED. I HAD JUST MADE A TURN, SO I WAS NOT GOING FAST, MAYBE 30-35 MPH, IT WAS A COOL SPRING MORNING, NOT OVERLY HOT OR COLD, THERE WAS NO PRECIPITATION, NO EXTREME TEMPERATURES. I CALLED THE HYUNDAI DEALER WE BOUGHT THE VEHICLE FROM, AND THEY SAID IT WAS NOT A DEFAULT IN THE VEHICLE, IT WAS NOT THEIR FAULT, AND THEY WOULD NOT REPLACE IT.

THE BLUETOOTH ANSWER BUTTON ON THE STEERING WHEEL DOES NOT WORK NOR DOES THE VOLUME DOWN. THEREFORE, I AM HAVING TO TAKE MY EYES OFF OF THE ROAD TO ANSWER A PHONE AND TURN VOLUME DOWN. THIS MAKES THE HANDS FREE FEATURE NON EXISTENT. THIS HAPPENS WHILE DRIVING.

MY TOUCH SCREEN (NAVIGATION/RADIO/ETC) DOES NOT LIGHT UP WHEN THE WEATHER GETS TOO COLD. THE SCREEN HAS A BACK LIGHTING BUT IS COMPLETELY BLACK. THE RADIO WORKS AND I AM ABLE TO CHANGE CHANNELS. WHEN I TOUCH THE BLACK SCREEN, I CAN TELL THAT IT IS CONTROLLING IT BECAUSE IF I HIT THE RIGHT SPOT, THE CHANNEL WILL CHANGE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE FOR REPAIR. THE FIRST TIME IT WAS A WARM DAY AND THE DEALER WASN'T ABLE TO FIND AN ISSUE. THE SECOND TIME, THEY TOLD ME THE SCREEN WAS OBVIOUSLY DEAD AND I WOULD NEED TO REPLACE IT AT A COST OF $600. ONE WEEK LATER AFTER I HAD BEEN DRIVING IT FOR SEVERAL HOURS, THE SCREEN TURNED BACK ON SO IT OBVIOUSLY IS STILL OPERABLE. I HAVEN'T HAD IT TURN ON AGAIN SINCE. I FOUND A TSB THAT I BELIEVE MAY ADDRESS THE PROBLEM - TSB #14-01-031-1. NHTSA ID #10060593.

I REAR ENDED A CAR INFRONT OF ME THAT HAD STOPPED ABRUPTLY, I WAS GOING ABOUT 30 MPH AND THE IMPACT WAS SO HARD I SLAMMED MY CHEST ON THE STEERING WHEEL, IT ENDED UP DOING 13,000 DOLLARS OF DAMAGE TO THE FRONT END BUT NOT ONE AIRBAG DEPLOYTED.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE ENGINE COMPARTMENT WHILE ACCELERATING. THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO START THE ENGINE, BUT IT FAILED. THE VEHICLE WAS TOWED TO THE DEALER (HEADQUARTERS HYUNDAI LOCATED AT 3775 N US HIGHWAY 17-92, SANFORD, FL, 32773) WHERE IT WAS DIAGNOSED THAT THE SECOND BEARING MELTED AND THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ROLLED BACK AFTER THE GEAR SHIFTER WAS PLACED IN PARK. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

HYUNDAI PANORAMIC SUNROOF EXPLODED FATHER'S DAY 2015, WE WERE TRAVELING WESTBOUND ON HWY 70 FROM LITTLE ROCK TO HOT SPRINGS AR AROUND 10:45 AM. IT WAS NOT EXCESSIVELY HOT, AND IT WAS A BIT OVERCAST. THERE WAS NO NOISE ALERTING US TO THE IMPENDING EXPLOSION. AND THAT EXPLOSION SOUNDED JUST LIKE A GUNSHOT AT VERY CLOSE RANGE. THANKFULLY, WE HAD THE SHADE CLOSED WHEN THE FORWARD PORTION OF THE SUNROOF LITERALLY BLEW UP, SENDING A THOUSAND GLASS SHARDS THRU THE AIR, ONTO THE SHADE, AND BOUNDING OFF THE TOP AND REAR OF THE CAR...WE WERE ABLE TO PULL OVER AND REMOVE MUCH OF THE GLASS SHARDS, BUT THE GLASS STILL CLINGING TO THE FRAME OF THE SUNROOF WAS CURVED UPWARD, LIKE TO HAD LITERALLY BLOWN "UP"....I WENT ONLINE AND SAW MANY PICTURES AND STORIES OF THIS SAME THING HAPPENING TO OTHERS, THROUGHOUT THE COUNTRY. THE SAFETY RAMIFICATIONS SEEM MORE THAN ENOUGH TO WARRANT SOME SORT OF INVESTIGATION AND ACTION BY THE HYUNDAI COMPANY.....UPDATED 08/24/15*BF

TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, A PIECE OF METAL FROM ROAD WORK PUNCTURED THE TIRE. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER THREE TIMES. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT EXPERIENCED A HEAD INJURY, A BLACK EYE, MUSCLE DAMAGE, AND BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT PROVIDED.

TL*THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER CRASHING INTO ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS FILED. THE PASSENGER SUFFERED A FACIAL LACERATION AND A BLACK EYE. THE VEHICLE WAS TAKEN TO A YARD WHERE NO INSPECTION HAD BEEN PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 4/20/15*CN

MY AIRBAGS DID NOT DEPLOY DURING AN ACCIDENT IN WHICH MY CAR WAS COMPLETELY TOTALED. I WAS AT A COMPLETE STOP ON THE HIGHWAY WHEN I WAS REAR-ENDED AT FULL SPEED, WHICH CAUSED MY VEHICLE TO RICOCHET ONTO THE ONE AHEAD OF ME. TWO SERIOUS IMPACTS AND NOT ONE AIRBAG.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED MULTIPLE TIMES. IN ADDITION, THE PUSH TO START FAILED INTERMITTENTLY TO START OR SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN CODE REGISTERED AND CORRECTED ITSELF HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE TRACTION WARNING LIGHT ILLUMINATED. THE VEHICLE VIBRATED AND THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE SPUN OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON EQUIPPED WITH KUMHO TIRES, TIRE LINE: SOLUS KH25, TIRE SIZE: 225/45R17. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT AND THE CONTACT CRASHED INTO A CONCRETE MEDIAN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DECLARED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.

I WAS DRIVING HOME WHEN THE CAR FELT FUNNY AND STARTED TO SHAKE A LITTLE. I PULLED OFF THE ROAD INTO A PARKING LOT. I GOT OUT AND SAW THAT THE SIDE OF MY TIRE WAS BLOWN OUT. MY HUSBAND CAME AND CHANGED THE TIRE. TO OUR SURPRISE IT WAS NOT ONLY BLOWN OUT ON THE OUTSIDE BUT ON THE INSIDE ALSO. IT APPEARED TO US THAT THIS TIRE WAS DEFECTIVE. WE HAD ONLY HAD THE CARE A LITTLE OVER A YEAR. WE TOOK IT BACK TO THE DEALER WHICH INFORMED US THAT SINCE WE DIDN'T BUY THEY'RE WARRANTY PLAN FOR THE TIRES THEY COULDN'T HELP US. IF THE PEOPLE THAT SOLD US THE TIRE CAN'T HELP THEN WHO DO WE GO TO. FEELING UNSAFE DRIVING WITH THE OTHER TIRES THAT MAY BE JUST AS BAD WE DECIDED TO REPLACE THEM ALL. WE WENT TO OUR LOCAL TIRE PLACE AND BOUGHT 4 NEW TIRES. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (AUTONATION HYUNDAI MALL OF GEORGIA, 3445 BUFORD GA 30519) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A FUSE FAILURE. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE STARTING THE VEHICLE, THE CONTACT SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPOXIMATLY 8,000. *TT UPDATED 8/9/18*JB

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE AND AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE CONTACT MENTIONED THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED MEDICAL ATTENTION FOR MINOR INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. REMAILED 07/29/14*LJ UPDATED 8/15/14*CN UPDATED 08/21/2014 *JS

Airbag assembly may loosen steering wheel NHTSA campaign number 14V245000