NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE ELECTRIC MOTOR IN THE DRIVERS SEAT DOESN'T WORK. SEAT WILL NOT MOVE AT ALL. IT IS STUCK. WE WERE TOLD THE MOTOR IS SHOT. WE PUT IN DIFFERENT FUSES AND HAD A MECHANIC LOOK AT IT WITH NO LUCK.
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,800.
I HAD A LOWER ENGINE FAILURE AY 118.00 MILES
MY WIFE PURCHASED HER 2014 HYUNDAI TUCSON BRAND NEW AND WE HAVE MAINTAINED REGULAR OIL CHANGES AND KEPT UP WITH MAINTENANCE SCHEDULES. HER TUCSON IS AT 115K MILES AND IS BURNING A LOT OF OIL WITH NO LEAK AND NO ADDITIONAL WHITE SMOKE FROM THE TAIL PIPE. ITS BURNING ABOUT 2.5 TO 3 QUARTS OF OIL EVERY 1500 MILES (CONSERVATIVELY). I HAVE TRIED HIGH MILEAGE OILS AND THICKER WEIGHTS TO REDUCE THE BURNING. I HAVE TRIED LUCAS HEAVY DUTY OIL STABILIZER. NOTHING SEEMS TO KEEP THIS VEHICLE FROM CHUGGING DOWN OIL. MY CONCERN IS THAT MOST OF THE OTHER COMPLAINTS WERE DUE TO THE ENGINE SEIZING DUE TO LACK OF OIL. DO WE KNOW WHY THESE ENGINES ARE BURNING SO MUCH PR HOW WE CAN CHANGE THAT? MY HOPE FOR THIS COMPLAINT IS TO HELP OTHERS BEFORE THEY BURN UP THEIR ENGINES NOT REALIZING HOW FAST THEIR ENGINE IS BURNING OIL.
WITHIN 24 HOURS OF HEARING KNOCKING AND TICKING IN MY ENGINE (WITH NO CODES OR SIGNALS SHOWING ANY ISSUES) THE ENGINE FAILED. THE NOISE COULD BE HEARD CONTINUOUSLY AT ANY SPEED FOR 24 HOURS. ONCE THE ENGINE FAILED WHILE I WAS TRYING TO DRIVE IT TO THE DEALERSHIP, THE SERVICE ENGINE LIGHT AND OIL LIGHT CAME ON. I'VE HAD THE VEHICLE FOR 4 YEARS AND IT'S AT 103,000 MILES WITH CONSTANT OIL CHANGES AND NO OTHER ISSUES WITH THE TUSCON. IN FACT, IT HAS BRAND NEW OIL IN THERE NOW. THERE IS A RECALL OF THE SAME ISSUE WITH THE SONATA, SANTA FE, AND OTHER KIA VEHICLES BUT NONE FOR THE TUSCON. TUSCON NEEDS TO BE INCORPORATED INTO THIS RECALL AND COVERED BY HYUNDAI. HYUNDAI IS INVESTIGATING THE ENGINE AND OIL PAN AREA NOW. RESULTS ARE PENDING.
DEC. 14, 2018 WHILE DRIVING 50 M.P.H. MY 2014 HYUNDAI TUCSON ENGINE: 2.0L I4 DI WITH 113,000 MILES, MADE AN AWFUL SOUND THEN MOMENTS LATER, THE CAR ENGINE LOST ALL POWER, LIGHTS AND STEERING. I NEARLY CRASHED MY CAR. I WAS FORTUNATE NOT TO HIT THE CAR IN FRONT OF ME WHO IMMEDIATELY AFTER MY ENGINE FAILED, SUDDENLY STOPPED TO MAKE A LEFT TURN. BARELY MISSING THIS CAR, I THEN HAD TO CORRECT MY SKID THEN MAKE AN ABRUPT 90 RIGHT HAND TURN OFF THE HIGHWAY AND UP A STEEP DRIVEWAY, PRAYING IT WAS ENOUGH OF A INCLUDE TO SLOW MY CAR BRINGING MY CAR TO A SAFE STOP. MY PASSENGER WAS SHAKEN. UNABLE TO RESTART THE ENGINE, THE KEY HAVING FAILED TO EVEN ILLUMINATE THE ENGINE LIGHTS AGAIN, I WAS FORCED TO CALL AND PAY FOR THE CAR TOWED BACK TO THE MY HYUNDAI DEALERSHIP IN LACONIA, N.H. WHERE I HAD PURCHASED THE CAR ABOUT 2 1/2 YEARS, AND WITHIN 29,00 MILES BEFORE THE CATASTROPHIC ENGINE FAILURE. AFTER FIVE DAYS I CALLED THE DEALERSHIP ONLY TO FIND OUT THEN THAT THE HYUNDAI TUCSON'S ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. I WAS TOLD THERE WERE NO NEW HYUNDAI ENGINES AVAILABLE, (I SUSPECT THE SCARCITY IS LIKELY DUE TO THE THOUSANDS OF REPORTED ENGINE FAILURES OF THE HYUNDAI 2.0 ENGINE) AND, I WOULD NEED TO PURCHASE A JUNK YARD ENGINE WITH A WARRANTY. I CAN ONLY HOPE THE SERIOUSNESS OF THE 2014 HYUNDAI TUCSON CATASTROPHIC ENGINE FAILURE HAZARD CONVINCES THE NHTSB TO PERSUADE HYUNDAI USA, 2.0L I4 DI ENGINE, MONTGOMERY, ALABAMA TO RECALL ALL TUCSON MODELS WITH ENGINE, JOINING OTHER 2.0 ENGINES INSTALLED IN THE RECALLED SONATA AND SANTA FE MODELS WITH THE EXACT SAME ENGINE IN MY CAR. HYUNDAI PLACE SAFETY ABOVE ALL FOR THIS OTHERWISE AVOIDABLE SAFETY HAZARD IN THEIR MANUFACTURE PROCESS AND DESIGN OF WHAT OTHERWISE COULD BE A SAFE, RELIABLE CAR. HYUNDAI TUCSON RECALL. 2014 HYUNDAI ENGINE FAILURE. HYUNDAI USA ENGINE DIED.
Dec. 14, 2018 while driving 50 M.P.H. my 2014 Hyundai Tucson engine: 2.0-L I4-di with 113,000 miles, made an awful sound then moments later, the car engine lost all power, lights and steering. I nearly crashed my car. I was fortunate not to hit the car in front of me who immediately after my engine failed, suddenly stopped to make a left turn barely missing this car, I then had to correct my skid then make an abrupt 90 right hand turn off the highway and up a steep driveway, praying it was enough of an incline to slow my car bringing my car to a safe stop. Unable to restart the engine, the key having failed to illuminate the engine lights again, I was forced to call and pay for the car towed back to the Laconia, N.H. Hyundai dealer where I purchased the car and within 2,900 miles before the catastrophic engine failure. After five days I called the dealership only to find out then that the Hyundai Tucson's engine was blown and needed to be replaced. I was told there were no new Hyundai engines available, due to thousands of reported engine failures of the Hyundai 2.0 engine and, I would need to purchase a junkyard engine with and pay for another warranty. I can only hope the seriousness of the 2014 Hyundai Tucson catastrophic engine failure hazard convinces the N.H.T.S.A. to force Hyundai USA, 2.0 L I 4 direct injection engine to recall all Tucson models with these motors, joining other 2.0 engines installed in the recalled Santa Fe's and Santa Fe models with the exact same motor in my car.
JUST LIKE EVERYONE ELSE ON HERE.... ENGINE STARTED MAKING A RATTLING NOISE AND GOT SIGNIFICANTLY LOUDER. CAR LOCKED UP WHILE DRIVING. BROUGHT TO MECHANIC AND ENGINE IS BLOWN. SAME PROBLEM AS THE HYUNDAI LAWSUIT. BUT BECAUSE THERE IS NO RECALL ON THIS MODEL (EVEN THOUGH IT HAS THE SAME ENGINE) IT ISNT COVERED
ON NOVEMBER 19, 2018, MY SONS WERE DRIVING ON THE FREEWAY AT APPROX 65MPH TO PICK ME UP FROM THE AIRPORT WHEN THE ENGINE JUST DIED; NO NOISES OR WARNING LIGHTS. LUCKILY THEY WERE ABLE TO GET TO THE SHOULDER (LEFT SIDE OF THE FWY) AND CALL AAA. CHP HAD TO PUSH THE VEHICLE ACROSS THE FWY UNTIL TO THE TOW TRUCK ARRIVED FOR SAFETY PURPOSES. AAA GARAGE CALLED NEXT DAY TO NOTIFY ME THAT ENGINE HAD SEIZED AND WOULD NEED REPLACING. SAID TO TOW TO HYUNDAI DEALERSHIP SINCE VEHICLE ONLY HAD 48K MILES AND UNDER WARRANTY. APPARENTLY THE ENGINE IS BACKORDERED AND LAST DATE I HAVE RECEIVED SO FAR (AS OF 2/26/19) IS 3/26/19 BUT NOTHING CONFIRMED AT THIS POINT. BEEN DEALING WITH HYUNDAI CORPORATE AND THEY HAVE A CASE OPEN FOR MY COMPLAINT BUT NOW WAS JUST TOLD IT WOULD TAKE 2-3 WEEKS TO PULL MY MAINTENANCE RECORDS AND THEY WOULD GET BACK TO ME. ODDLY, ON NOVEMBER 26, 2018, THE DEALERSHIP HAD SENT OVER ALL OF THAT TO CORPORATE FOR APPROVAL TO ORDER/REPLACE/PAY FOR THE NEW ENGINE SO NOT SURE WHY IT WOULD TAKE THAT LONG. I AM NOW PAYING EVERY MONTH FOR A VEHICLE THAT I DON'T EVEN HAVE, JUST PAID ANOTHER $300 FOR REGISTRATION WHICH JUST COMPOUNDS THE FRUSTRATION. AT THIS POINT WITH THE COST OF A NEW ENGINE AND ANY OTHER POSSIBLE DAMAGE DONE FROM THE ENGINE SEIZING, IT WOULD BE CHEAPER FOR THEM TO JUST REPLACE MY VEHICLE BUT INSTEAD THEY KEEP DRAGGING IT OUT. MY KIDS COULD HAVE BEEN INJURED WITH AN ENGINE DYING ON A BUSY CALIFORNIA FWY AND NOT EVEN AN APOLOGY OR EMPATHETIC RESPONSE. I PURCHASED MY VEHICLE AS A CERTIFIED USED VEHICLE AND HAD JUST OVER A YEAR ONLY PUTTING 10K MILES ON IT. VERY DISAPPOINTING!!
CHECK ENGINE LIKE CAME ON. THE DEALER TOLD ME THAT THE OIL CONTROL VALVE HAD METAL SHAVINGS IN IT. THE ENGINE NEEDED TO BE REPLACED. IT IS UNDER WARRANTY, I WAS TOLD THE ENGINES WERE ON BACK ORDER FOR 4 WEEKS. THAT WAS ON 10/31/2018. AS OF TODAY (2/20/19), I STILL DO NOT HAVE MY CAR. THEY HAVE NO IDEA HOW LONG IT WILL BE. I WILL BE GIVEN A REMANUFACTURED ENGINE WITH THE BALANCE OF MY FACTORY WARRANTY. I KNOW THAT THIS IS A WIDESPREAD PROBLEM AMONG TUCSON, SANTA FE AND SONATA MODELS. I BELIEVE THERE HAS BEEN A RECALL ON EVERYTHING BUT THE TUCSON'S. IT ALSO EFFECTS SOME KIA MODELS.
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN UNKNOWN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TOWED TO M J SULLIVAN HYUNDAI (452 BROAD STREET, NEW LONDON, CT 06320) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO METAL SHAVINGS THROUGHOUT THE ENTIRE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,325.
SAME THING AS THE OTHERS LISTED, ENGINE COMPLETELY LOCKED UP GOING DOWN THE ROAD, HAD TO HAVE IT TOWED, AND THE MECHANIC SAID THAT IT WAS TOTALLY GONE BECAUSE OF THE OIL. HYUNDAI WOULD NOT PAY FOR ANY OF IT, SINCE I AM THE SECOND OWNER AND THERE WAS NO RECALL ON MY CAR. THE RECALL WAS FOR THE SAME EXACT MOTOR, SAME EXACT PROBLEM, JUST A DIFFERENT MODEL CAR.
MY 2014 TUCSON RECENTLY SUFFERED A CATASTROPHIC ENGINE FAILURE. I WAS DRIVING HOME FROM WORK LAST TUESDAY (9/18) ON A HIGHWAY WHEN I HEARD A BANG AND THEN THE CONSTANT RATTLING FROM MY ENGINE. I WAS FORTUNATE THAT I DIDN'T SEEM TO LOSE POWER AT CRUISING SPEEDS, BUT IT WAS STILL OBVIOUS THAT SOMETHING WAS VERY WRONG. I LIMPED IT THE 20 OR SO MILES TO MY LOCAL SERVICE CENTER WHERE IT'S NOW SITTING. FIRST THING THEY DID WAS CHECK THE DIP STICK AND IT WAS DRY. I HAVE MY OIL CHANGED REGULARLY, I'VE NEVER HAD BLUE SMOKE OUT THE BACK, NO OIL SPOTS, NO SIGN OF EVEN THE SLIGHTEST OIL LEAK. SO FOR THE DIP STICK TO BE DRY WAS ALARMING. I SPENT THE NEXT DAY CALLING AROUND TO HYUNDAI DEALERSHIPS TO SEE WHAT OPTIONS I'D HAVE. I COMMUTE ABOUT 70 MILES FOR WORK, MY TUCSON IS AT 130K MILES SO IT'S WELL BEYOND THE 100K WARRANTY. HAVING THE ENGINE REPLACED WAS BASICALLY MY ONLY OPTION.
SO AROUND 60,106 MY ENGINE SEIZED WHILE DRIVING TO A BOWLING GAME. MY EXTENDED WARRANTY WAS ONLY FOR 45,000 NOW I'M STUCK PAYING FOR A CAR I CANT DRIVE.
BOUGHT CAR IN DEC 2017. JULY 8, 2018, CAR CAUGHT ON FIRE WHILE DRIVING. NO ISSUES BEFORE THIS EVENT. NO WARNING, CARE JUST WENT UP IN FLAMES STARTING FROM UNDER THE CAR/THE ENGINE. THERE HAVE BEEN RECALLS ON OTHER MODELS OF HYUNDAI CARS, BUT THEY DO NOT INCLUDE HYUNDAI TUSCONS. I THINK THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE LOSES THEIR LIFE DUE TO THIS CAR.
WHILE DRIVING THE TUCSON WALKING DEAD EDITION WE NOTICED THAT THE ENGINE WAS MAKING A GRINDING NOICE AND HAD TROUBLE ACCELLERATING. WE EVEN TRIED TO SHIFT IT AND STILL HAD PROBLEMS. WE DROVE IT RIGHT TO THE DEALERSHIP AND TOLD THEM THEY HAD TO CHECK THIS OUT. THE CHECK ENGINE LIGHT WAS EVEN ON. THEY CALLED A COUPLE DAYS LATER AND TOLD ME THEY HAVE TO REPLACE THE ENTIRE ENGINE.
WHILE DRIVING ON I-40 NEAR RALEIGH, I TRIED TO ACCELERATE AND THE ENGINE STOPPED RUNNING. ALL ELECTRONIC COMPONENTS CONTINUED TO OPERATE, BUT THERE WAS NO ENGINE POWER. AFTER PULLING TO THE SIDE OF THE ROAD, I TRIED RESTARTING THE ENGINE SEVERAL TIMES BUT IT WOULDN'T RESTART. A HYUNDAI DEALERSHIP TESTED THE ENGINE AND SAID IT HAD FAILED. THE VEHICLE'S MILEAGE WAS 82,000 MILES SO WILL BE COVERED BY HYUNDAI WARRANTY. HOWEVER, DUE TO A BACKLOG ON PARTS, HYUNDAI HAS ADVISED IT COULD BE 3 MONTHS BEFORE THE PARTS BECOME AVAILABLE.
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE FAILED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,570.
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING 55 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (HEALEY HYUNDAI, 410 FISHKILL AVE, BEACON, NY 12508), BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC TESTING FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.
VEHICLE ENGINE SHUT DOWN 2018 MEMORIAL DAY WEEKEND. HYUNDAI SERVICE CENTER RAN A COMPRESSION TEST AND SCOPED THE ENGINE AND FOUND THE CYLINDER WALLS SCORED. PRIOR TO THIS BACK IN 2016 ANOTHER ENGINE ISSUE REGARDING THE ENGINE CARRYING HARNESS WAS ADDRESSED & FIXED. LESS THAN 6 MONTHS AFTER PURCHASING VEHICLE BRAND NEW IN NOV 2013/I AM THE 1ST & ONLY OWNER, I WAS DRIVING THE VEHICLE IN THE SPRING AT IT CUTOFF. I REACHED OUT TO THE RACINE WI HYUNDAI SERVICE CENTER OVER A YEAR IN ORDER TO FIGURE OUT WHAT WAS HAPPENING, THE VEHICLE TURNED OFF MULTIPLE TIMES OVER THAT YEAR AS WELL AS MY TOWING THE VEHICLE TO HYUNDAI MULTIPLE TIMES BEFORE ISSUE WAS FOUND & FIXED I HAVE BEEN ADVISED THAT THE SPECIFIC ENGINE IN MY VEHICLE WAS RECALLED BUT SOMEHOW MY VEHICLE DID NOT MEET THE ENGINE RECALL QUALIFICATION. HOW? WHEN BEFORE I CAN EVEN FINISH PAYING OFF THE VEHICLE THE ENGINE HAS HAD 2 DIFFERENT PROBLEMS WITH THE 2ND PROBLEM RENDERING THE ENGINE USELESS. 6 MONTHS AFTER BUYING THE VEHICLE BRAND NEW, IT STARTED CUTTING OFF
MY 2014 HYUNDAI TUCSON'S ENGINE BURNED OIL AND NOW THE ENGINE IS COMPLETELY DESTROYED AT ONLY 108,000 MILES. I RESEARCHED AND FOUND THAT THIS YEAR, MAKE AND MODEL HAS THE SAME ENGINE AS MY WIFE'S RECALLED 2014 HYUNDAI SONATA. HER CAR IS ALSO BURNING OIL AND IS NOW GOING THROUGH TESTS TO DETERMINE IF THEY NEED TO REPLACE HER ENGINE. IN THE MEANTIME I HAVE A CASE NUMBER WITH HYUNDAI. HYUNDAI CAN'T ANSWER WHY MY MODEL HASN'T BEEN RECALLED YET. I LOOKED ONLINE AND FOUND A PRIVATE FACEBOOK PAGE OF OTHER HYUNDAI TUCSON OWNERS WITH BLOWN ENGINES. IF MY CAR WAS RECALLED LIKE MY WIFE'S CAR I WOULD STILL BE UNDER WARRANTY AS THEY EXTENDED HER TO 120,000 MILES DUE TO RECALL. MY CAR IS 8000 MILES OUT OF THE WARRANTY WHEN MY ENGINE BLEW. WE'RE STILL WAITING TO HEAR BACK FROM HYUNDAI CORPORATE AS TO WHAT WILL HAPPEN WITH MY CAR. MEANWHILE STILL PAYING A LOAN ON A CAR I CAN'T DRIVE. DISGUSTED AND FURIOUS ARE JUST THE BEGINNING OF HOW I FEEL.
There has not been an incident but the air bag warning lamp has been on since I bought the vehicle. I took the vehicle to the Hyundai authorized dealers so they could check it and they said they found nothing wrong but they cannot get the warning light removed. I am afraid that if I get in an accident the air bags will fail.
2014 HYUNDAI TUSCON HAD ENGINE REPLACED & STILL BURNING OIL EMITTING BLUE SMOKE & KNOCKING. DEALERSHIP & HYUNDAI CORP HAVE BEEN NOTIFIED & HAVE YET TO FIX THE PROBLEM.
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE, VIBRATE AND RATTLE. ALSO THE TRANSMISSION WOULD HESITATE TO SHIFT GEARS AND SMOKE WAS PRESENT COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE DEALER PHILPOTE HYUNDAI (1900 US HWY 69, NEDERLAND TX) WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED BUT THE FAILURE REOCCURRED. THE MANUFACTURER CASE [XXX)]WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,400. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
PURCHASED AS SECOND OWNER ON 8/18/16, MILEAGE WAS 21,7946. ON 03/16/18, WAS DRIVING AT APPROX. 40 MPH WHEN ALL THE DASH LIGHTS CAME ON AND THE CAR CAME TO A STOP, NO POWER. TOWED TO HYUNDAI DEALER, WAS TOLD CRANKSHAFT SEIZED AND THE ENGINE NEEDED REPLACED. MILEAGE WAS 70,702 AND I WAS TOLD IT WAS NOT COVERED BY WARRANTY BECAUSE IT WAS 702 MILES OVER. PAID $4000 FOR A USED MOTOR. GOT A LETTER RECENTLY TELLING ME THERE WAS AN ISSUE WITH THE SOFTWARE, AND IN LOOKING I UP DISCOVERED THERE WERE ISSUES WITH THIS MOTOR.
NOTICED AN ENGINE KNOCKING NOISE AND SLIGHT LURCHING OF CAR AFTER A COLD START. TOOK IT TO THE HYUNDAI DEALERSHIP FOR DIAGNOSIS AND MAINTENANCE AND THEY TOLD ME I WOULD NEED TO REPLACE MY SHORT BLOCK FOR FIVE OR SIX THOUSAND DOLLARS VERY SOON OR MY ENGINE WOULD SEIZE UP. THEY MENTIONED THAT MY CAR'S SYMPTOMS WERE IDENTICAL TO THOSE OF THE HYUNDAI MODELS THAT HAVE A RECALL FOR THEIR ENGINES, NAMELY THICK OIL WITH DEBRIS IN IT. MY 2014 TUCSON USES THE EXACT SAME ENGINE AS THE ONE CURRENTLY BEING RECALLED SO I THINK IT'S JUST A MATTER OF TIME UNTIL ENOUGH COMPLAINTS ACCUMULATE THAT THE TUCSON IS RECOGNIZED AS BEING EFFECTED BY THE SAME ISSUE AS THE OTHER MODELS USING THIS ENGINE.
VEHICLE HAS DEAD BATTERY WHEN SITTING A COUPLE DAYS SINCE DAY ONE FROM NEW (2014). BEEN TO SHOP (DEALER) NUMEROUS TIMES WITHOUT ANY IMPROVEMENT. IP JUNCTION BOX AND BATTERY WERE REPLACED IN 10/ 2015 AND BATTERY CHECKED OK 10/17, BUT STILL GETS DEAD BATTERY NOW AND THEN WHEN SITTING 2 DAYS
AS WE EXITED THE FREEWAY, WE STOPPED AT THE SIGN, WAITED FOR TWO CARS, PROCEEDED TO GO AND AS WE WERE ALMOST TURNED INTO OUR LANE I LOOKED AND SAW A CAR SPEEDING UP AND HIT US GOING AROUND 50 MPH, SHE DIDN'T BRAKE AND ENDED UP SWERVING A LITTLE TO THE LEFT AS SHE DRUG OUR BIKE WE WERE EJECTED ACROSS THE ROAD AND ALMOST DIED WITH SERIOUS LIFE THREATENING INJURIES
THE VEHICLE SITS IDLE FOR TWO OR THREE DAYS AND THE BATTERY IS TOTALLY DRAINED. THE DEALER HAS HAD THE VEHICLE TWICE AND CANNOT FIND A SOLUTION. THE BATTERY HAS BEEN CHANGED TWICE WITH NO SOLUTION. OTHER OWNERS HAVE REPORTED THE SAME PROBLEM. THE VEHICLE MAY OPERATE PROPERLY FOR A FEW MONTHS BUT IF IT SITS MORE THAN TWO OR THREE DAYS THE BATTERY IS DRAINED. THE DEALER HAS NO SOLUTION. SEARCHES FOR THIS PROBLEM HAVE REVEALED SEVERAL OTHER VEHICLES WITH THE SAME PROBLEM. THE VEHICLE HAS BEEN KEPT IN A DARK GARAGE AND OBSERVATION OF THE VEHICLE HAS SHOWN THAT NO SYSTEMS WERE LEFT ON BY THE DRIVER.
STAINLESS STEEL FUEL TUBE REPLACED FOR SECOND TIME IN 15 MONTHS; FIRST TIME WHEN ENGINE BLEW (PISTON CAME APART) AND SECOND TIME 2 DAYS AFTER ROUTINE MAINTENANCE PERFORMED AT DEALERSHIP (EFI SERVICE). FUEL LEAK DEVELOPED WHEN FUEL PUMP RUNNING AS CAR BEING DRIVEN AT 70 MPH. STRONG FUEL SMELL IN VEHICLE WHILE DRIVING AND FUEL WAS RUNNING OUT AT RAPID RATE. CAR STARTED TO STALL ON INTERSTATE 10 W BETWEEN HOUSTON AND SAN ANTONIO. I WOULD LIKE A RECORD OF THIS OCCURRENCE IN ORDER TO DETERMINE IF PART IS DEFECTIVE OR MECHANIC AT FAULT. THIS IS THE SECOND REPORT I HAVE FILED IN REGARDS TO THIS VEHICLE. THE PART NUMBER ASSOCIATED WITH THIS FUEL TUBE IS 35305-2G700. THE FIRST REPORT WAS WHEN THE ENGINE BLEW NOVEMBER 2015 WHILE COMING OFF I-57S IN BOURBONNAIS, ILLINOIS. THAT REPORT NUMBER IS 10807620. 3 INVOICES OF REPAIRS SHOULD BE ATTACHED.
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,175.
WHILE DRIVING THE CAR AT 55 MPH, THE ENGINE DIED COMPLETELY AND I LOST ALL CONTROL OF THE CARS FUNCTIONS. IT COULD NOT BE THAT THE BATTERY DIED, SINCE EVEN THOUGH THE CAR WOULD NOT START BACK UP, THE LIGHTS, NAVIGATION AND RADIO WE ALL STILL ON AND WORKING. I THOUGH IT WAS A STRANGE AND DANGEROUS SITUATION BUT FIGURED IT WAS A ONE TIME OCCURRENCE. THIS HAPPEN ON SEPTEMBER 9TH OF 2016. SINCE THEN, THE CAR HAS DIED WHILE IN MOTION 4 MORE TIMES, BECOMING MORE FREQUENT AFTER EACH OCCURRENCE. I TOOK MY CAR IN TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY KEPT IT OVERNIGHT. I ALREADY HAD SOMEONE AT AN ADVANCED AUTO PARTS STORE TEST MY BATTERY, ALTERNATOR AND STARTER, AND ALL OF THOSE CHECKED OUT FINE. I SHOULD ALSO MENTION THAT WHENEVER THE CAR DID DIE WHILE I WAS DRIVING, THERE WAS NO WARNING THAT IT WAS GOING TO DIE AND NO CHECK ENGINE LIGHTS CAME ON BEFORE AFTER IT WOULD DIE. THE VEHICLE WOULD ALWAYS START UP AGAIN AFTER WAITING A FEW MINUTES. I HAVE BEEN LUCKY THAT EACH TIME IT HAS HAPPENED I WAS NOT ON THE HIGHWAY OR IN ANY DANGER OF HITTING SOMEONE, BUT I GUESS I WAS JUST LUCKY FOR THAT. AFTER TESTING THE CAR, I WAS INFORMED BY THE DEALERSHIP THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND THEIR TESTING OF THE COMPUTER REVEALED THAT NO PROBLEMS HAD OCCURRED. THIS IS MOST LIKELY DUE TO NO WARNING LIGHTS COMING ON WHEN IT HAPPENED SO WHEN THEY TESTED IT, NOTHING APPEARED SAYING THE CAR HAD DIED. THEY WERE TOTALLY FINE WITH GIVING ME THE CAR BACK AFTER NOT BEING ABLE TO DIAGNOSE THE PROBLEM, EVEN AFTER I TOLD THEM THEY ARE ALLOWING ME TO GET BEHIND THE WHEEL OF A DANGEROUS VEHICLE. I WAS ABLE TO DRIVE HOME FROM THE DEALERSHIP YESTERDAY AND TO WORK TODAY WITHOUT EXPERIENCING ANY NEW PROBLEMS SO I AM HOPING THAT THE ISSUE HAS BEEN RESOLVED SOMEHOW. IF THIS HAPPENS AGAIN I KNOW I WILL NOT BE BRINGING IT BACK TO THAT SERVICE CENTER.
ON SUNDAY I WAS AT A FLAT DIRT LOT AT A BOAT RAMP... AFTER MY FISHING TRIP I HOPPED INTO THE CAR PUT IT IN REVERSE... BACKED OUT OF MY SPOT CAREFUL TO LOOK BEHIND AT ALL THE TRAILERS AROUND ME... STOPPED AND SHIFTED INTO DRIVE... THE BACKUP CAMERA TURNED OFF AND THE D LIT UP ON THE DASH... I STEPPED ON THE GAS AND THE CAR WENT IN REVERSE... RIGHT INTO AN EMPTY TRAILER I HAD BEEN SO CAREFUL TO AVOID IN THE FIRST PLACE. THANKFULLY NO DAMAGE HAPPENED TO THE TRUCK TOWING THE TRAILER OR THE STEEL FRAMED BOAT TRAILER ITSELF, BUT I HAVE A LARGE DENT IN THE BOTTOM HALF OF THE BUMPER. I TOOK IT TO THE DEALERSHIP AND THEY HAD IT ALL DAY ON TUESDAY AND COULDN'T FIGURE OUT WHAT COULD HAVE HAPPENED. SO BASICALLY I AM STUCK WITH A LARGE DENT AND NO FIX... THEN THIS MORNING (FRIDAY) I BACKED OUT OF MY PARKING SPOT AT HOME... AGAIN A FLAT LOT ONLY THIS TIME ITS PAVED... AND AFTER SHIFTING INTO DRIVE IT AGAIN WAS STUCK IN REVERSE... I HAD TO STOP PUT THE CAR IN PARK AND THEN SHIFT TO DRIVE TO GET IT TO WORK. SUPER FRUSTRATING!!!! THIS CAN POTENTIALLY BE EXTREMELY DANGEROUS IF SOMEONE IS BEHIND THE CAR WHEN IT HAPPENS AND THE BRAKES AREN'T APPLIED FAST ENOUGH.
I WAS MAKING A LEFT HAND TURN THROUGH AN INTERSECTION IN THE OUTSIDE LANE ONTO THE ENTRANCE RAMP TO THE INTERSTATE. JUST BEFORE I COMPLETED THE TURN MY VEHICLE SWUNG WIDE TO THE RIGHT AND ACCELERATED, THE DRIVERS SIDE WHEEL BRAKED AND LOCKED AND THE VEHICLE CONTINUED TO SPIN ON THAT TIRE. WHEN IT CAME TO A STOP I WAS FACING THE DIRECTION I HAD COME. FORTUNATELY OTHER CARS WERE ABLE TO AVOID ME AND I WAS ABLE TO MOVE THE VEHICLE OUT OF THE WAY. IT SEEMS THIS MODEL HAD A KNOWN ISSUE IN 2005. (I DID SOME RESEARCH WHEN I GOT HOME AND STOPPED TREMBLING.) I CANNOT FIND WHERE ANYONE HAS REPORTED THIS ISSUE YET. THIS IS A HORRIBLY DANGEROUS PROBLEM. I'M VERY LUCKY AND SO ARE THE PEOPLE ON THE ROAD WITH ME.
AFTER LESS THAN 11000 MILES HAD TO HAVE ALL THE BRAKES AND ALL THE ROUTERS REPLACED ON THE HYUNDAI 2014 AWD TUCSON BECAUSE I HEARD A SOUND WHEN APPLYING THE BRAKES SO TOOK IT TO DEALERSHIP. THEY MADE ME SHARE THE COST EVEN THO THE MILEAGE WAS SO LOW.
10.000 MILES AND HAD TO REPLACE ALL BRAKES, TOOK IN TO DEALERSHIP BECAUSE OF SOUND WHEN APPLYING BRAKES
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT CYLINDER FOUR MISFIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,890. ...UPDATED 02/04/16 *BF. UPDATED 04/30/18*JB
ADDENDUM TO COMPLAINT #10806179: DASHBOARD WARNING LIGHTS THAT KEEP COMING ON AND OFF AND PERMANENTLY STAYING ON ARE THE PARKING BRAKE, ABS SERVICE INDICATOR, 4WD SYSTEM WARNING LIGHT, LOW TIRE PRESSURE TELLTALE. ALL OF THESE WARNING LIGHTS TELL YOU TO BRING TO YOUR DEALER AS SOON AS POSSIBLE AS SEVERE INJURY OR DEATH COULD OCCUR. I REALLY THINK THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. THANK YOU. NOT SURE WHERE ELSE TO GO WITH THIS; HAVE SENT HYUNDAI USA AN EMAIL AS WELL. *TR
VEHICLE HAS LESS THAN 9K MILES; PURCHASED NEW IN FEBRUARY 2014. THIRTEEN (13) MONTHS AFTER OWNING, ALL THE WARNING LIGHTS ON THE DASHBOARDS CAME ON AND OFF RANDOMLY AND THEN WERE ON PERMANENTLY (CITY DRIVING); ALSO POWER STEERING WAS GONE. BROUGHT VEHICLE TO THE DEALER WITH NO VEHICLE FOR 4 DAYS. PICKED VEHICLE UP, DROVE HOME AND THREE (3) DAYS LATER (CITY DRIVING), ALL LIGHTS BACK ON. BROUGHT VEHICLE TO DEALER; GIVEN LOANER CAR FOR 9 DAYS. PICKED VEHICLE UP, DROVE HOME (45 MINUTES ON HIGHWAY), TWO (2) DAYS AFTER CITY DRIVING, CALLED DEALER TO TELL THEM THAT THE PROBLEM WAS BACK AGAIN. CAR HAS NOW BEEN IN SHOP FOR 12 DAYS; DEALER UNABLE TO FIND ROOT CAUSE. NOT SURE WHEN I WILL GET THE VEHICLE BACK. PERSONALLY, I DON'T WANT IT ANYMORE; EVERY TRIP TO THE DEALER FOR ME IS A 45 MINUTE DRIVE...VERY INCONVENIENT SITUATION. I THINK IT'S A LEMON.
TL* THE CONTACT OWNS A 2014 HYUNDAI TUSCON. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,236.
NOTE: THERE ARE TWO SUNROOFS ON THIS VEHICLE; ONE FORWARD, OVER THE TWO FRONT SEATS, AND THE OTHER OVER THE BACK SEAT. WHILE DRIVING ON THE FREEWAY, THE FORWARD SUNROOF EXPLODED - GLASS FLYING EVERYWHERE - THERE WAS NOTHING LEFT. I CAN'T BELIEVE MY HEAD AND FACE WERE NOT CUT AND BLEEDING. THE POSSIBILITY OF ROCKS BEING THROWN FROM SOMEONE ON THE SIDE OF THE ROAD IS NIL: NO ONE WAS THERE. NEARBY VEHICLES WERE NOT FAR ENOUGH AWAY TO ALLOW THE NECESSARY TRAJECTORY FOR A ROCK SENT AIRBORNE FROM THEIR VEHICLES' TIRES TO LAND ON THE ROOF OF MY VEHICLE. I HAVE NO EXPLANATION OR REASON AS TO HOW OR WHY THIS HAPPENED. NOW I'M OUT $500.00 FOR MY DEDUCTIBLE, FOR SOMETHING THAT I CAN'T EXPLAIN. *JS
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BATTERY WAS CHARGED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,700. UPDATED 02/18/16*LJ; 4/27/18*JB *TR
I LOOSE POWER STEERING. THE STEERING WHEEL IS SO LOOSE YOU HAVE TO HANG ONTO TO KEEP THE CAR ON THE ROAD. IT HAPPENS FREQUENTLY WHEN DRIVING OVER A STRETCH OF ROAD THAT IS BEEN PATCHED ( AND THERE ARE MANY STRETCHES LIKE THAT IN NJ) BUT THAT IS NOT ALWAYS THE CASE. THERE IS NO CLEAR PATTERN TO THIS SITUATION. GENERALLY IT HAPPENS ONCE AND THEN NOT AGAIN FOR A COUPLE OF DAYS - THEN THE LIGHTS ON THE DASH COME INDICATING ISSUES WITH THE STEERING, TIRE PRESSURE AND ENGINE MALFUNCTION. FIRST GO AROUND WAS SEPT. 2014 @ 6,800 MILES. IT WAS TAKEN INTO HYUNDAI - THE TEST DROVE IT FOR A COUPLE OF DAYS UNTIL THE PROBLEM OCCURRED FOR THEM. THE STEERING COLUMN (UPPER ASSEMBLY) WAS REPLACED. A YEAR GOES BY (SEPT. 2015) AND IT STARTS AGAIN @14,800 MILES. SAME PROCEDURE AS LAST YEAR - PICK VEHICLE UP AFTER 9 DAYS - 2 HOURS LATER, SAME THING, NO STEERING ALL THE LIGHTS COME. THIS TIME THE CLEANED GROUNDS. ONE WEEK LATER SAME SITUATION .DRIVING THIS VEHICLE IS EXTREMELY TENSE, MANY TIMES I HAVE TO PULL OFF THE ROAD AND WAIT FOR OTHERS TO PASS. AND HOPE THAT IS CORRECTS ITSELF, WHICH IT DOES SOMETIMES BUT FOR HOW LONG I NEVER KNOW.
TL* THE CONTACT OWNS A 2004 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD TRAVEL OVER BUMPS AND POT HOLES VERY ROUGHLY. THE PROBLEM RECURRED TWENTY TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
WHILE DRIVING THE STEERING WHEEL SUDDENLY BECAME SO LOOSE I HAD TO TOLD THE WHEEL VERY STILL BECAUSE IF YOU TOUCHED SLIGHTLY THE CAR WOULD SWERVE EITHER TO THE LEFT OR RIGHT THIS CONTINUED FOR SEVERAL MINUTES AND THEN CORRECT ITSELF. THIS HAPPENED ANY TIMES - THEN LIGHTS ON THE DASHBOARD CAME ON - THE AIR PRESSURE, BATTERY AND ENGINE LIGHT AND THE STEERING LIGHT. THE NEXT DAY EVERYTHING WAS FINE NO LIGHTS - THEN THE STEERING WENT LOOSE AGAIN AND THE LIGHTS CAME ON. CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR AND WAS TOLD THEY COULD SEE THE CAR FOR A WEEK. ANOTHER HAD ME COME IN THE NEXT DAY BUT WAS TOLD THE CAR DID SHOW THE LIGHTS SO THEY CLEARED THE COMPUTER AND RESET IT BUT THEY COULD DO NOTHING MORE UNLESS THE LIGHTS CAME BACK ON. I COULD BRING THE CAR BACK WHEN IT HAPPENED AGAIN. I WAS NO SOONER OUT OF THE DEALERSHIP AND THE STEERING WENT AND THE LIGHTS CAME BACK ON - I TURNED AROUND AND HEADED BACK - JUST I GOT THERE THE LIGHTS WENT OFF AND THE STEERING WAS NORMAL SO I DID NOT GO BACK IN. IT IS UNCOMFORTABLE DRIVING THE CAR KNOWING THIS COULD HAPPEN AT ANYTIME AND NOTHING HAS BEEN FIXED. IN THE MEANTIME, NO ONE HAS A LOANER CAR AND THIS IS THE ONLY CAR WE HAVE. I WILL GO BACK NEXT WEEK FOR FURTHER OBSERVATION. *TR
DRIVING IN DRY CONDITIONS AND STEERING COMPLETELY FAILED. 2014 HYUNDAI TUCSON WITH 3200 MILES. BOUGHT BRAND NEW 3 MONTHS AGO IN MARCH 2014. *TR
AT 7500 I REPORTED ENGINE WAS UNUSUALLY THEY TOLD ME IT WAS CHARACTERISTIC OF THE CAR AT 18000 MILES THEY REPLACED THE SHORT BLOCK. AT 26000 MILES THEY REPLACED IT A 2ND TIME. THE CAR ALSO HESITATES ON OCCASION WHEN FROM A STOP I STEP ON THE GAS THEN TAKES OFF. THEY SAYS IT'S CHARACTERISTIC OF THE CAR AND WE COULD NOT DUPLICATE IN THE 3 MILE RIDE WE TOOK THEY SENT ME HOME WITH IT I FEEL THIS IS VERY DANGEROUS. AT 28500 MILES THE LEFT SIDE OF THE CAR DIRECTIONAL LIGHTS WONT GO OFF EVEN IT'S STUCK ON 24/7. IN SHOP AGAIN. *TR
I RECENTLY PURCHASED A 2014 HYUNDAI TUCSON GLS FROM MY LOCAL HYUNDAI DEALER. SHORTLY AFTER PURCHASING THE CAR, I NOTICED A STRONG VIBRATION THAT SEEMED TO COME FROM UNBALANCED TIRES. I TOOK THE CAR IN FOR THE FIRST TIME AND THEY FOUND IT WAS UNBALANCED AND PROCEEDED TO BALANCE THE CAR. HOWEVER, THIS DID NOT FIX THE PROBLEM. I STILL NOTICED A SLIGHT VIBRATION WHEN I DROVE THE CAR, AND IT WAS ESPECIALLY BAD AT 50MPH. I TOOK IT BACK FOR A SECOND TIME TO THE HYUNDAI DEALER AND THEY BALANCED THE CAR AGAIN, BUT ONLY A VERY SMALL AMOUNT. AGAIN, BALANCING THE TIRES MADE NO DIFFERENCE. I TOOK IT BACK TO THE DEALER FOR A THIRD TIME AND RODE IN THE CAR WITH THE LEAD MECHANIC AT THAT LOCATION. HE ALSO NOTICED THE VIBRATION AND ASKED I LEAVE THE CAR WITH HIM. HE THEN TESTED ONE OF THE OTHER TUCSONS ON THEIR LOT THAT WAS THE SAME TRIM MODEL AND HAD THE SAME TIRES. HE REQUESTED I GO WITH HIM IN THAT CAR, AND WE FELT THE SAME VIBRATION AS IN MY CAR. HE DIAGNOSED THE ISSUE AS A CHARACTERISTIC OF THE VEHICLE. ON COLD MORNINGS, THE CAR VIBRATES SO BADLY IT CHATTERS MY TEETH AND FEELS UNSAFE TO DRIVE. MY CONCERN IS THAT IT WILL ONLY CONTINUE GET WORSE WITH TIME, CAUSING PERMANENT DAMAGE. EVEN THOUGH THE CAR HAS A GREAT WARRANTY, I STILL FEEL UNCOMFORTABLE DRIVING IT AND AM RELUCTANT TO TAKE IT ON LONG TRIPS. I CURRENTLY HAVE A CASE OPEN WITH HYUNDAI MOTORS USA. THE CASE WAS OPENED IN MARCH OF 2014 AND HYUNDAI FEELS IT CAN BE SOLVED BY REPLACING THE TIRES. I HAVE NOT DONE THAT YET AS THEY WILL NOT GIVE ME COUPONS FOR THE FULL PRICE OF THE TIRES. THE VIBRATION HAS STARTED TO GROW NOTICEABLY WORSE AND I AM CONCERNED FOR BOTH MY SAFETY AND OTHER PEOPLE THAT MAY HAVE THE SAME CAR. *TR
I PURCHASED THE VEHICLE IN JANUARY 2014. WITHIN 500 MILE I NOTICED A STRONG VIBRATION IN THE FRONT SUSPENSION. MORE ACCURATELY IT WAS A BOUNCING (UP AND DOWN) OF THE FRONT OF THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER MULTIPLE TIMES AND THE DEALER SERVICE DEPARTMENT VERIFIED THAT THE CONDITION EXISTED. THEY ROTATED AND BALANCE THE TIRES SEVERAL TIMES. THIS DID NOT SOLVE THE PROBLEM. THEY CHANGED A DRIVE SHAFT. THIS DID NOT SOLVE THE PROBLEM. THEY REPLACED MY WHEELS AND TIRES WITH A SET FROM ANOTHER 2014 TUCSON. AGAIN, NO CHANGE. THE VEHICLE CONTINUED TO EXHIBIT A VERY PRONOUNCED BOUNCE IN THE FRONT SUSPENSION. I FILED A COMPLAINT WITH HYUNDAI AND RECEIVED A CASE NUMBER. I RETURNED TO MY DEALER AND REQUESTED TO TAKE ANOTHER 2014 HYUNDAI TUCSON FOR A TEST DRIVE. THIS VEHICLE HAD THE SAME BOUNCE IN THE FRONT SUSPENSION. I CONTACTED HYUNDAI AND INFORMED THEM THAT MULTIPLE TUCSONS HAD THE SAME PROBLEM. HYUNDAI'S ANSWER WAS THAT IT MUST BE A CHARACTERISTIC OF THE VEHICLE. THAT CLOSED THE CASE AS FAR AS HYUNDAI WAS CONCERNED. I BELIEVE THIS IS AN UNSAFE "CHARACTERISTIC" AND DO NOT BELIEVE THAT HYUNDAI OR ANY OTHER MANUFACTURER WOULD DESIGN A VEHICLE WITH A BOUNCE IN THE FRONT SUSPENSION. THIS IS A SAFETY ISSUE THAT SHOULD BE INVESTIGATED AND CORRECTED BEFORE SOME SORT OF ACCIDENT TAKES PLACE. THIS FRONT SUSPENSION BOUNCE MAKES THE VEHICLE FEEL VERY UNSAFE IN INCLEMENT WEATHER SUCH AS RAIN, SNOW AND ICY ROAD CONDITIONS. HYUNDAI HAS CLOSED THE CASE AND REFUSES TO RE-OPEN IT OR PERFORM ANY FURTHER INVESTIGATION. THEIR DETERMINATION THAT THIS IS A VEHICLE "CHARACTERISTIC" IS BASED ON THE DRIVING OF 2 VEHICLES. I BELIEVE AN UNSAFE CONDITION LIKE THIS SHOULD BE INVESTIGATED. HYUNDAI IS DOING ABSOLUTELY NOTHING TO SOLVE THIS PROBLEM. *JS
Data synced from NHTSA on May 4, 2026