NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THE RPM'S REVVED UP HOWEVER, THE VEHICLE FAILED TO PERFORM AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 90,200.
DRIVING ON THE FREEWAY AT 70 MPH DURING 5:15 RUSH HOUR TRAFFIC, THE ENGINE STOPPED RUNNING. THERE WAS NO COMBUSTION, BUT THE BATTERY WAS STILL WORKING. WHEN I HAD IT TOWED TO THE DEALER, THEY SAID THE ENGINE HAD LOST COMPRESSION AND COMBUSTION AND NEEDED TO BE COMPLETELY REPLACED. THE CAR STOPPING IN THE MIDDLE OF THE FREEWAY DURING RUSH HOUR COULD HAVE CAUSED A SERIOUS ACCIDENT.
Engine failure. I changed car oil and filter every 3,000 miles. A strong noise came from the engine and Pep Boys mechanic say I needs oil. I changed oil ,drove one mile and the car stop.
COMPLETE ENGINE FAILURE AT ONLY 47,000 MILES! WHILE DRIVING MY ENGINE LIGHT COMES ON AND I CAN TELL I WAS LOOSING POWER, I HEARD A "KNOCKING" SOUND SO I PULLED OVER AND ALL OF MY LIGHTS COME ON MY DASH AND THE CAR IS DEAD! SO GLAD I WASN'T ON THE HIGHWAY! I HAD IT TOWED AND THE MECHANIC AND HA HAS CONFIRMED THAT IT IS A COMPLETE ENGINE FAILURE - I NEED A NEW ENGINE. CALLED THE NEAREST HYUNDAI DEALERSHIP, AND THEY SAID I'M OUT OF WARRANTY (5 YEARS / 60,000 MILES). I WOULD HAVE BEEN COVERED IF THIS HAPPENED A MONTH EARLIER. LOOKS LIKE I GOT TO PUSH THIS UP HILL. I'LL NEVER BUY HYUNDAI AGAIN AND I SWEAR TO TELL THIS STORY TO THE END OF MY DAYS!
ENGINE SEIZURE AND SHAKING. OIL LEAK. PREMATURE WEARING ON ENGINE BEARINGS.
ENGINE SUDDENLY FAILED. STARTING ALL WITH A RATTLING SOUND ONE NIGHT WHILE DRIVING. THR NEXT DAY, DROPPED MY CHILD OFF AND CAR JUST CUT OFF WHILE DRIVING IN MY APARTMENT LOT. THE CAR WAS IN DRIVE AND MY FOOT WAS ON THE GAS WHEN IT JUST SHUT OFF.
MY CAR IS CONSUMING OIL - APPROXIMATELY 1 QUART PER EVERY 300 - 500 MILES. A REPAIR SHOP SAID THERE WERE PROBLEMS WITH THE ENGINE AND TO TAKE IT TO THE DEALER. I HAVE PAID OVER $500 SO FAR (REPLACED GUAGES, SPARK PLUGS, AND MORE) - I HAVE COMPLETED THREE OIL CONSUMPTION REPORTS (THE DEALERSHIP IS CHECKING THE OIL)- AND THE DEALER KEEPS SAYING THE PROBLEM IS NOT COVERED UNDER WARRANTY. I KNOW SO LITTLE ABOUT CARS AND ENGINES, BUT FEEL I AM GETTING CHEATED. ANY SUGGESTIONS ARE APPRECIATED.
ENGINE KNOCK .. TOOK TO MECHANIC AND DIAGNOSE THAT NUMBER 1 PISTON STARVING FOR OIL AND ENGINE NEEDS TO TO REPLACED AND THE EXTREME DAMAGED COULD OF CAUSED A FIRE AND KILLED ME AND MY FAMILY IF I DIDN'T SHUT OFF WHEN I DID
WHILE DRIVING TO THE STORE THE VEHICLE STARTED TO MAKE NOISE FROM THE ENGINE, IT STARTED TO RATTLE LOUDER AND LOUDER. I WAS DRIVING 40MPH AND PULLED INTO THE GAS STATION WHERE THE ENGINE NOISE GOT WORST THE ENGINE LIGHT AND OIL LIGHT CAME ON AND THE CAR STALLED, CALLED AAA AND HAD THE CAR TOWED TO MY HOUSE WHICH WAS 7 MILES AWAY, THE TOW TRUCK DRIVER SAID THAT HE HAS BEEN COMING ACROSS A FEW OF THESE HYUNDAI'S WITH THE SAME PROBLEM ENGINE FAILURE.
ON NOV. 4 2020 AT 2PM, WHILE DRIVING ON F8 EAST FREEWAY ENTERING THE TURN ONTO CA125, MY 2015 HYUNDAI TUCSON'S ENGINE BLEW WITHOUT WARNING. THE DASH LIGHTS LIT AS THE CAR LOST POWER THE HOOD BLEW OPEN AND SHUT AND MY 31YR OLD DAUGHTER WAS FORCED TO ALLOW THE CAR TO GLIDE TO THE SIDE OF THE FREEWAY. IN A DANGEROUS SPOT. .SHE COULD NOT SEE IN FRONT OF THE CAR UNTIL THE HOOD FELL BACK DOWN. THE DANGER IS THE FACT THERE WERE NO PREVIOUS WARNINGS, THE HOOD BLEW UP AND THE CAR HAD STOPPED WHERE THERE WAS NOT SUFFICIENT SPACE FOR OTHER CARS TO PASS WITHOUT TAPPING MY SIDE MIRROR AND A HUGE TRAIL OF OIL LEFT BEHIND. SHE GOT OVER TO THE PASSENGER SEAT QUICKLY AND ROLLED DOWN THE WINDOWS SINCE IT WAS HOT OUT. FIRST SHE CALLED EMERGENCY ROADSIDE ASSISTANCE TO TOW THE CAR OFF THE FREEWAY. THEY TOOK OVER 2 HRS TO ARRIVE .WHILE MANY CARS DROVE QUICKLY BY BARELY MISSING MY CAR. SHE CALLED ME NEXT IN FEAR OF HER LIFE AND THEN CALLED HER DAD AND HE STAYED ON THE PHONE WITH HER UNTIL THE TOW ARRIVED .I ONLY HAVE HAD THIS CAR FOR 1 YEAR. I HAD AN OIL CHANGE ON JUNE 23, 2020 FROM REG OIL TO A SYNTHETIC BLEND. UPON CALLING HYUNDAI CUSTOMER CARE IT WAS SUGGESTED TO TOW THE CAR TO THE NEAREST DEALER FOR INVESTIGATION TO SEE IF ITS COVERED BY WARRANTY. THE ENGINE IS SEVERELY DAMAGED THE BEARINGS WERE DESTROYED AND A ROD THROWN. THE OIL FILTER WAS BLOWN OFF. MY CAR HAD NO PREVIOUS LEAKS. THERE IS A CLASS ACTION AGAINST HYUNDAI/KIA FOR MY CARS YEAR BUT WITH THETA 1 AND !! ENGINES. MINE IS A GASOLINE DIRECT ENGINE THAT ALSO HAS PROBLEMS PER CAR COMPLAINTS.COM. WHAT ALSO MAKES THIS PARTICULARLY DANGEROUS IS THAT I USE THIS CAR FREQUENTLY TO TRANSPORT MY 11YR OLD DISABLED GRANDSON TO RADY CHILDREN'S HOSPITAL FOR MEDICAL APPTS SINCE HE HAS CEREBRAL PALSY AND POOR HEAD AND NECK CONTROL. SOMETHING LIKE THIS COULD HAVE NOT ONLY SNAPPED HIS NECK BUT ALSO CAUSE MASSIVE FATALITIES ON THE FREEWAY..
ACCORDING TO AN ATTORNEY MU ENGINE IS A NU ENGINE. AS FAR AS I KNOW NO RECALLS OR LAWSUITS ARE PENDING. CAR WAS DRIVING FINE, LOST ALL POWER TO A VERY SLOW CREEP, MAKING A VERY STRANGE SOUND IN ENGINE, FRIED STARTER AND NOW WON'T WORK AT ALL. EVERYTHING PEOPLE SAY THE THETA II ENGINE COMPLAINTS HAVE BEEN WE ARE EXPERIENCING WITH THIS CAR...BUT IT HAS NOT BEEN RECALLED. WE HAVE NOTICED EXTRA OIL CONSUMPTION BUT FIGURED DUE TO HIGH MILEAGE. WE HAD A MECHANIC COME OUT AND HE SAID THE THINKS THE ENGINE IS FRIED OR THERE IS SERIOUS PROBLEMS. THIS VEHICLE IS ONLY 6 YEARS OLD. THIS ALL DURING COVID, MY HUSBAND IS HIGH RISK WE HAD TO GO BUY ANOTHER CAR AS WE DO NOT HAVE MONEY TO FIX. I NOW HAVE 2 HEFTY CAR PAYMENTS WITH 1 VEHICLE WORKING. I NEED HELP TO KNOW IF THIS ENGINE DISPLAYING ALL THE SAME PROBLEMS WILL TOO BE RECALLED .
MY VEHICLE WAS STATIONARY IN MY GARAGE WHEN I STARTED TO LEAVE FOR WORK WHEN THE CAR BEGAN TO SHAKE, AND THE ENGINE TURNED OFF. I RESTARTED THE CAR, AND THE CHECK ENGINE LIGHT, WHICH WAS NOT PREVIOUSLY ON, NOW WAS, AND MY AIRBAG LIGHT INDICATOR WAS ON AS WELL. SINCE THIS TIME, MY SHIFTER CABLE HAS BROKEN, AND THE BRAKE LIGHT SWITCH HAS MALFUNCTIONED. TO TRY AND REMEDY THIS, I HAVE PURCHASED AND REPLACED MY IGNITION COILS, SPARK PLUGS, BRAKE LIGHTS, SHIFTER CABLE, CRANKSHAFT POSITION SENSOR, THE MASTER POWER WINDOW SWITCH, AND FUSE PLUGS. AND THIS STILL HAS NOT FIXED THE ISSUES OCCURRING WITH THE VEHICLE.
ON NUMEROUS OCCASIONS OIL FILTER HAS BLOWN OUT LEAVING ME WITH NO OIL IN THE ENGINE. MOST RECENTLY, IT HAPPENED WHEN I WAS PASSING ANOTHER VEHICLE AT APROX. 37 MPH ON A STATE ROAD. I AM UNCERTAIN THE CAUSE OF THE INCIDENT WHERE I LOST ALL OF THE ENGINE OIL BUT I WOULD HAZARD TO GUESS THE SYSTEM WHICH CONTROLS OIL PRESSURE IS NOT WORKING PROPERLY AND THE PRESSURE GET SO HIGH FOR THE INCREASED RPM NEEDS IT BLOWES OUT THE WEAKEST POINT.
I WAS DRIVING DOWN THE STREET AND OTHER DRIVER FLAG ME DOWN, THE CAR BEHIND ME HONK WHEN I LOOK BACK I REALIZE THAT THE CAR WAS SMOKING WHEN I COME OUT AT THE CAR THE WHOLE CAR CAUGHT FIRE.
MY CAR JUST STOPPED RUNNING. NO WARNING LIGHTS. NO NOISE FROM ENGINE. I WAS DRIVING HOME I LOOMED UP PROBLEM ON INTERNET AND FOUND MANY ISSUES LIKE MINE WHICH RESULTED IN RECALLS FOR SOME. MY CAR YEAR WAS MENTIONED BUT MY VIN CAME UP CLEAN I THINK A RECALL IS IN ORDER
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING ABOUT 55 MPH, A NOISE WAS HEARD AND ANOTHER DRIVER ALERTED THAT THE VEHICLE WAS SMOKING. THE CONTACT STATED THAT THE VEHICLE OCCUPANTS STATED THAT SMOKE WAS SEEN ENTERING THE VEHICLE. THE PASSERBY OPENED THE HOOD AND THE VEHICLE BURSTED INTO FLAMES. NO INJURIES WERE REPORTED. THERE WAS NO WARNING INDICATORS. THE PASSERBY ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND EXTINGUISHED THE FIRE COMPLETELY. THE CONTACT STATED THAT A STATE TROOPER FILED A POLICE REPORT AND THAT A FIRE REPORT WAS ALSO FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD. THE CONTACT STATED THAT THE INSURANCE COMPANY HAD NOT GIVEN THE FINAL REPORT ON THE STATUS OF THE VEHICLE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *BF CONSUMER WAS TOLD CAR WAS TOTALED BY THE INSURANCE COMPANY.*JB
THERE WAS A RECALL ON MY CAR WHICH FOLLOWED UNDER THE CAMPAIGN 958 WHICH WAS UNKNOWN TO ME UNTIL MY CAR ENGINE SEIZED WHILE DRIVING ON I-5 HIGHWAY. DUE TO THE FACT I DID NOT KNOW OF THE RECALL WHEN THIS INCIDENT HAPPENED I HAD TO GET IT TOWED TO THE CLOSEST AUTO SHOP. THEY WERE UNSURE OF WHAT CAUSED THE SEIZE AND TRIED TO REPLACE THE STARTER (COST AROUND $340). THE AUTO SHOP GOT IT TO TURN ON BUT THEN HEARD A LOUD KNOCKING IN THE ENGINE AND SUGGESTED IF I CALLED HYUNDAI DEALERSHIP TO SEE IF THERE IS A RECALL BECAUSE THEY WOULD HAVE TO REPLACE THE ENGINE. I CALLED AND GOT THE CONFIRMATION THAT THERE WAS A RECALL AND GOT IT TOWED TO THEIR PARKING LOT(AROUND $98). I BELIEVE IT WAS A MONDAY WHEN IT MADE IT TO THE PARKING LOT AND SAID THE TECHS WOULD HAVE TO CHECK IT OUT AND SEND UP AN APPROVAL IF THE ENGINE IS COVERED AND TILL THE CONFIRMATION CAME THROUGH I WOULD HAVE TO GET A RENTAL OUT OF POCKET. SO FROM MONDAY TO THURSDAY I HAD TO GET A RENTAL THROUGH ENTERPRISE(AROUND $350) BECAUSE ON THURSDAY I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT I WAS APPROVED AND COULD GET ONE OF THE DEALERSHIP RENTALS TILL THE REPAIRS WERE MADE WHICH RESULTED IN MY ENTIRE ENGINE BEING REPLACED. I HAD THEIR RENTAL I BELIEVE FROM FRIDAY TO THE NEXT THURSDAY AND THEN I WAS ABLE TO PICK MY CAR UP. AFTER ALL WAS SAID AND DONE I SUBMITTED TO THE REIMBURSEMENT BRANCH ALL THE EXPENSES I PAID WITH THE RECEIPTS THAT WAS EARLY JULY WHEN I GOT CONFIRMATION THAT IT WAS RECEIVED. SINCE THEN I HAVE REACHED OUT NUMEROUS TIMES TRYING TO GET AN UPDATE FOR HOW LONG IT WOULD TAKE AND IF I COULD SPEAK TO A SUPERVISOR OR EVEN HAVE THE PERSON WORKING ON MY CASE REMOVED TO SOMEBODY ELSE TO MAKE THINGS WORK FASTER. I WAS TOLD THEY DON'T HAVE SUPERVISORS AND THAT MY CLAIM IS WITH HIGHER MANAGEMENT FOR APPROVAL AND THAT IT HAS BEEN THERE SINCE THE 6TH OF AUGUST.
WHILE DRIVING ON INTERSTATE A LACK OF POWER WHEN ACCELERATING WAS NOTED. HIGHEST CAR WOULD TRAVEL WAS AROUND 60 MPH. ENGINE WAS REVVING BUT NO SPEED COULD BE GAINED. HAVE REPEATEDLY HAD THIS ISSUE WHICH IS EXTREMELY DANGEROUS.TOOK IT TO DEALER THEY SAID VEHICLE IS FINE AND THERE ARE NO RECALLS ON VEHICLE. CALLED HYUNDAI TO COMPLAIN AND VOICED THAT MANY OTHER HAVE EXPERIENCED THIS SAME ISSUE. THEY STATED VEHICLE IS NOT UNDER WARRANTY SO THERE IS NOTHING THEY ARE WILLING TO DO AND THAT THE VEHICLE ISN'T CURRENTLY UNDER RECALL.
I HAVE A HYUNDAI TUCSON THAT HAS A RECALL NOTICE. I LIVE IN JUNEAU ALASKA WHERE THERE ARE NO HYUNDAI DEALERS. I CONTACTED HYUNDAI AND SPOKE WITH SOME VERY NICE PEOPLE WHO COULD NOT HELP ME BECAUSE OF A CASEMANAGER NAMED GRETCHEN. GRETCHEN WANTED ME TO HAVE THE VEHICLE SHIPPED TO THE NEAREST HYUNDAI DEALER. THAT WOULD BE IMPOSSIBLE BECAUSE JUNEAU HAS NO ROAD NETWORK AND BARGE COSTS WOULD BE ABOUT FOUR THOUSAND DOLLARS. I SPOKE WITH GRETCHEN ABOUT THE DILEMMA. SHE WAS RUDE AND DEMANDED I FIND A WAY TO GET THE VEHICLE TO THE NEAREST HYUNDAI DEALER. I EXPLAINED THIS IS NOT WHAT I WAS TOLD WHEN I BOUGHT THE CAR. I ASKED GRETCHEN FOR HER SUPERVISORS CONTACT INFORMATION. SHE TOLD ME SHE WAS OVER ALL ALASKA AND HAD NO SUPERVISION. I CALLED THE HYUNDAI CUSTOMER CARE CENTER AND SPOKE WITH TABITHA WHO COULD NOT HELP ME BECAUSE OF GRETCHEN AND GRETCHEN WAS THE ONLY ONE WHO COULD GIVE HER SUPERVISORS NUMBER. AT THIS POINT I HAVE A RECALLED VEHICLE THAT THE MANUFACTURER REFUSES TO SERVICE. CAN ANYONE HELP?
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT SLOWLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO HYUNDAI OF NORTH CHARLESTON LOCATED AT 8485 RIVERS AVE, NORTH CHARLESTON, SC 29406, (844)846-7472, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL FRAGMENTS EVIDENT IN THE OIL PAN WHICH WAS LINKED TO THE ENGINE FAILURE. THE CONTACT WAS NOTIFIED THROUGH THE DEALER THAT THE MANUFACTURER WOULD COVER 65% OF THE ENGINE REPLACEMENT COST. THE CONTACT DECLINED THE OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,671.
TIRES WITH PLENTY OF TREAD BLEW OUT ON HIGHWAY WITH DELAMINATION. SECOND TIRE WITH WORN BULGES INDICATION UNDERLYING DELAMINATION AS WELL. DOT 277A YA19 0715, SOLUS KL21 KUMH0 225/60R , 0244416 021343
ORIGINAL EQUIPMENT KUMHO TIRE R REAR EXPLODED ON THE HIGHWAY, DESTROYING THE WHEEL WELL, BUMPER, AND SIDE PANELS, AND ALMOST CAUSE MAJOR ACCIDENT. AFTER HAVING TO GET THE STATE PATROL TO STOP TRAFFIC ON ALL THREE LANES WE DROVE CAR ON THE RIM TO THE OPPOSITE OF THE HIGHWAY WHERE THERE WAS A MEDIAN STRIP. WHEN WE WENT TO REPLACE THIS TIRE, WITH GOOD TREAD AFTER SOME 56,000 MILES WE LEARNED THAT ANOTHER TIRE, THE L FRONT, ALSO HAD DELAMINATED AND SEPARATED, AND THAT THERE WERE TWO LARGE BALD SPOTS WHERE THE TIRE WAS FAILING ALSO. HAD THIS FRONT TIRE EXPLODED THIS WOULD ALMOST CERTAINLY HAVE CAUSED A ROLLOVER AND PROBABLY KILLED OR SEVERELY INJURED MY DAUGHTER, THE DRIVER. I STILL HAVE THESE TIRES, WITH A FAILURE RATE OF AT LEAST 50%. KUMHO HAS DONE NOTHING TO RECALL THESE DANGEROUS TIRES, NOR HAS HYUNDAI. *JS
I BOUGHT THIS CAR AS A LEASE RETURN AT 36K MILES. I HAVE TAKEN IT IN FOR ALL THE RECOMMENDED SERVICES AND ALSO THE OIL CHANGES AT THE RECOMMENDED INTERVALS. NEVER HAD AN ISSUE WITH THE VEHICLE AT ALL TILL NOW. AT JUST OVER 70K MILES I WAS DRIVING AT 75MPH AND THE ENGINE LURCHED AND THE VEHICLE WENT INTO LIMP MODE. THE FASTEST I COULD GO WAS 60MPH. THE ENGINE HAD A WICKED KNOCKING SOUND. FORTUNATELY I WAS NEAR A HYUNDAI DEALERSHIP SO I TOOK IT THERE. THEY SAID IT NEEDS A NEW ENGINE. THANKFULLY I HAVE THE CERTIFIED PRE-OWNED WARRANTY ON THE ENGINE & POWERTRAIN UP TO 100K, SO HYUNDAI IS EATING THE COST. BUT IT IS STILL WILDLY CONCERNING TO ME! I'LL FOR SURE BE SELLING THIS CAR BEFORE IT HITS THE 100K WARRANTY.
I'VE DONE MY REGULAR MAINTENANCE ON THIS VEHICLE SINCE I'VE PURCHASED. DROVE TO TWO PLACES TODAY, AFTER SECOND PLACE ON START UP OIL LIGHT CAME ON WITH VERY LOUD ENGINE KNOCKING. CHECKED MY OIL TO FIND NONE ON THE DIPSTICK, FILLED BACK UP WITH RECOMMENDED OIL AND SOME OF THE NOISE WENT AWAY. STILL HAS VERY PROFOUND KNOCKING NOISES IN THE ENGINE BLOCK WITH LACK OF POWER. BOUGHT THIS VEHICLE WITH 44,500 MILES NOW HAS 50,500. SHOULDN'T HAVE ANY TROUBLE AT THIS MILEAGE AT ALL. TAKING TO DEALERSHIP TO SEE WHAT WILL BE DONE. THIS VEHICLE HAS COMMON PROBLEM BUT NO RECALL FOR THIS PARTICULAR VEHICLE.
FIRST TIME EVER MY VEHICLE QUIT WHILE I WAS DRIVING AFTER HAVING IT FOR 3 YEARS. I TOOK GREAT CARE OF MY VEHICLE. I HAD TO GET A TOW TRUCK TO TOW MY 2015 HYUNDAI TUSCON LIMITED TO DEALERSHIP. I WAS TOLD IT IS EXTERNAL COMPONENT WORN OUT AND IT WILL BE A WEEK BEFORE THEY CAN GIVE ME AN ANSWER. REALLY??? I ASKED IF THIS IS NORMAL. WOULDN'T GIVE ME AN ANSWER. THEY CANNOT PROVIDE A LOANER CAR. I THINK I NEED TO GO WITH DEALERSHIP THAT PROVIDE A LOANER CAR. I AM DO MY RESEARCH TO SEE IF I SHOULD CONTINUE BUYING HYUNDAI OR GO WITH DIFFERENT FORD OR CHEVY
2015 HYUNDAI TUSCON 2.0 ORIGINAL OWNER WITH 70,000 MILES, ENGINE IS BURNING THROUGH 1 QUART OF OIL EVERY 500 MILES, RESEARCH INDICATES THAT THE THETA 2 MANUFACTURING PROBLEM IS THE CULPRIT AS WAS THE CASE WITH SONATA RECALLS. GOING TO THE DEALERSHIP TO DEMAND A NEW ENGINE AS THIS IS THOROUGHLY DOCUMENTED WITH ALL THETA 2 ENGINES DURING THIS TIME FRAME
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE THE VEHICLE WAS IN USE, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE VENTILATION SYSTEM WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DORAL HYUNDAI (10285 NW 12TH ST, #2700, DORAL, FL 33172, (305) 722-6094) TO BE DIAGNOSED, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ODOR SEEPED THROUGH THE VENTILATION SYSTEM WHEN THE RECIRCULATION BUTTON WAS ENGAGED. THE CONTACT ALSO MENTIONED THAT THE ENGINE WAS REPLACED THREE TIMES WITHIN THE LAST THREE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ON JULY 12, 2019, I WAS DRIVING TO MY HOME AT APPROXIMATELY 10:00 IN THE EVENING. I WAS APPROXIMATELY TWO MILES FROM MY HOUSE WHEN MY ENGINE SEIZED AND THE CAR STOPPED IN THE MIDDLE OF A VERY DANGEROUS INTERSECTION. I AM VERY GRATEFUL THAT, THANKS TO MY FATHER AND A GOOD SAMARITAN, I WAS ABLE TO GET MY CAR OUT OF THE STREET AND I WAS ABLE TO GET HOME. THIS COULD HAVE BEEN DISASTROUS. I HAVE SINCE BEEN TOLD BY AN AUTHORIZED HYUNDAI MECHANIC THAT MY ENGINE NEEDS TO BE REPLACED. CONSIDERING THE CAR ONLY HAS 86,000 MILES AND ALL ROUTINE MAINTENANCE HAS BEEN PERFORMED AND NO MECHANIC HAS EVER SAID THIS WAS A POTENTIAL ISSUE BEFORE, I FIND THIS TO BE UNACCEPTABLE.
TL* THE CONTACT OWNED A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT 50 MPH, OTHER DRIVERS BEGAN TO ALERT HIM THAT THERE WAS FIRE EMERGING FROM UNDERNEATH THE VEHICLE; THERE WERE NO WARNING SIGNALS ALERTING THE CONTACT OF THE FIRE. THE CONTACT PULLED OVER AND NOTICED THE FIRE COMING FROM UNDER THE FRONT DRIVER SIDE TIRE. THE CONTACT CALLED 911 AND BY THE TIME THE FIRE DEPARTMENT REACHED HIM, THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES DUE TO THE FIRE, AND THE CONTACT FILED BOTH A FIRE AND POLICE REPORT. THE VEHICLE WAS FIRST TOWED A JUNK YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT CALLED THE DEALERSHIP (RICK CASE HYUNDAI 925 N STATE RD 7, PLANTATION, FL 33317 (954) 388-9627) AND THE CONTACT WAS REFERRED TO A PRE-OWNED SALES MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
MY PROBLEM SEEMS TO BE CONSISTENT WITH OTHER DRIVERS. I WAS DRIVING HOME AT NIGHT WHEN I TURNED A CORNER AND THE VEHICLE JERKED AND THEN DIED. NO WARNING SIGNALS CAME ON. NO LEAKING FLUIDS. VEHICLE WOULDN'T START UP ANYMORE. BOUGHT A NEW BATTERY AND STILL UNABLE TO START THE CAR. TOOK THE VEHICLE TO A MECHANIC TESTED THE ALTERNATOR AND STARTER AND NEITHER ONE WAS THE PROBLEM. THE MECHANIC DIAGNOSED IT AS A LOCKED UP MOTOR. THIS IS VERY DANGEROUS AND SHOULD BE LOOKED INTO.
BOUGHT NEW 2015 2017 PAID OUT OF POCKET FOR AN EXHAUST REPLACEMENT $1,500 APRIL 2019 WENT THROUGH OIL CONSUMPTION TESTING. CAR ENGINE WAS REPLACED JUNE 2019 TRANSMISSION WENT OUT MILEAGE 105K CAR WAS IN MOTION WHEN ALL OF THIS WENT UP HAVE COPIES OF RECEIPTS
HYUNDAI RECALL. I AM A 65 YEARS OLD, I PURCHASED THIS CAR ON NOV 2018 AND AS I WAS DRIVING TO WORK ON THE HIGHWAY, THE CAR CAUGHT ON FIRE, THE FLAMES CAME THROUGH THE FLOOR PANEL AND THROUGH THE VENTS. MY ENTIRE AREA WHERE THE GAS & BRAKE PEDAL ARE BURNED UP, THE RADIO AREA AND CONSOLE AREA IS CHARRED BEYOND RECOGNITION. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE ENTIRE CAR WAS IN FLAMES.
RECEIVED 2 RECALL NOTICES TO HAVE THE ENGINE CONTROL SOFTWARE UPDATED WITH AN ANTI-KNOCK PREVENTION FEATURE. WE UPDATED THE SOFTWARE AT THE DEALER BEFORE THE SECOND LETTER FROM HYUNDAI WHICH NOTIFIED US THAT THE SOFTWARE WILL LIMIT ENGINE PERFORMANCE AND VEHICLE SPEED IF ACTUATED, AND THAT WE SHOULD TAKE IT TO THE DEALER FOR REPAIR SHOULD THIS OCCUR. THIS IS PERCEIVED TO BE A SALES GIMMICK FOR HYUNDAI THAT IS UNAVOIDABLE IF ACTUATED. THE HYUNDAI 1-800 HELP LINE COULD NOT ANSWER THE QUESTIONS REGARDING AN OPTION TO REMOVE THE SOFTWARE TO AVOID THIS EVENT, OR THE COST TO MAKE THE MANDATED REPAIRS WHEN THEY OCCUR. THEY ALSO PROMISED A 120,000 WARRANTY UPDATE NOTIFICATION THAT WAS NEVER SENT TO US PROMISED 3-5 DAYS AFTER INSTALLATION. WE PERCEIVE THE SOFTWARE INSTALLATION A SAFETY ISSUE BECAUSE IT COMMANDS YOUR VEHICLE INTO A LIMITING STATE. THE RECALL IS LABELLED: PRODUCT IMPROVEMENT CAMPAIGN NUMBER 953. 2015 HYUNDAI TIUCSON, A CAR WE OTHERWISE LOVE, AND A 3RD HYUNDAI IN 7 YEARS.
THE PROBLEM I AM HAVING WITH MY VEHICLE IS THAT THE ENGINE STOPPED WHILE I WAS DRIVING DOWN THE ROAD WITHOUT ANY WARNINGS AT ALL. THERE WAS NO CHECK ENGINE LIGHTS, NO OIL LIGHTS, OR ANY SENSORS THAT POPPED UP FOR THAT ISSUE. THIS HAS BEEN A KNOWN PROBLEM AFTER DOING SOME RESEARCH WITH THIS ENGINE. I HAD IT TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED HIM WITH A ENGINE PROBLEM AND SAID THE ENGINE NEEDED TO BE REPLACED. I HAD IT THEN TOWED TO A DEALERSHIP HYUNDAI DEALERSHIP AND THEY HAVE HAD MY CAR FOR A WEEK WITHOUT GIVING ME ANY INFORMATION ON WHAT IS ACTUALLY WRONG WITH THE ENGINE. I CANNOT RECEIVE A LOANER CAR BECAUSE IT IS OUT OF WARRANTY AND MY AFTERMARKET WARRANTY IS STILL TRYING TO INVESTIGATE WHAT IS WRONG WITH THE ENGINE AND NO ONE ELSE IS HELPING ME. I'VE BEEN OUT OF WORK NOW FOR ALMOST 2 WEEKS WITH NO VEHICLE NO EXPLANATION, BUT YET THERE ARE NUMEROUS COMPLAINTS ALL THROUGHOUT THE INTERNET ABOUT THE ENGINE FOR THIS VEHICLE. THERE IS NO ENGINE AVAILABLE ANYWHERE FOR THIS VEHICLE PROBABLY BECAUSE OF THE KNOWN ISSUE. THEY ARE TELLING ME THEY WILL HAVE TO ORDER IT PIECE BY PIECE IF THE WARRANTY WILL COVER IT. I PERSONALLY THINK THERE SHOULD BE AN INSPECTION ON THESE ENGINES AND A RECALL DONE BECAUSE WHAT HAS HAPPENED TO ME HAS BEEN HAPPENING FOR YEARS SINCE THE VEHICLE HAS AT THE MARKET. I HAVE READ OVER 30 DIFFERENT COMPLAINTS ABOUT THE ENGINE JUST DYING AND SEIZING WHILE DRIVING THE CAR.
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 35 MPH, WHITE SMOKE EMITTED FROM THE EXHAUST PIPE AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
WHILE THE CAR WAS STATIONARY, OUR OIL LIGHT CAME ON. WHEN WE TOOK IT TO THE MECHANIC HE SAID THE ISSUE WAS ACTUALLY THE ENGINE AND IT WOULD NEED TO BE REPLACED. MECHANIC TOWED IT TO THE HYUNDAI DEALERSHIP AND THEY CONFIRMED IT NEEDS A NEW ENGINE.
I WAS DRIVING DOWN THE HIGHWAY. WITHOUT ANY PRIOR INDICATION OF ERROR, OR ANY SENSOR READING THAT SOMETHING WAS WRONG WITH THE ENGINE, THE ENGINE STARTED MAKING A LOUD RATTLING NOISE AND THE RPMS INCREASED. I SLOWED DOWN A BIT, AND CONTINUED DRIVING. THE ENGINE THIS SEIZED COMPLETELY AND DIED. LUCKILY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND CALL FOR HELP, BUT THE ENGINE IS COMPLETELY UNRESPONSIVE.
DRIVING VEHICLE WHERE FELT HESITATION ACCELERATING.THEN HEARD A BANGING NOISE WHERE ENGINE HAD SEIZED.THIS IS FIRST NEW CAR OWNED WHAT A DISAPPOINTMENT.THIS PROBLEM IS KNOWN THROUGH HYUNDAI AND THEY HAVE DONE NOTHING ABOUT IT.MY ADVICE STAY AWAY
THE CAR WAS PARKED IN THE DRIVEWAY FRIDAY 11/23/2018 AT ABOUT 3:30 PM. THE NEXT DAY, SAT, 11/24/2018 ABOUT 12:45, A BOY BANGED ON THE FRONT DOOR OF THE HOUSE AND TOLD WIFE THE CAR WAS ON FIRE. SHE CAME AND GOT ME FROM THE BACK YARD AND I RAN AROUND TO THE DRIVEWAY. I SEEN FLAMES AROUND THE DRIVER'S SIDE REAR QUARTER, THE WHEEL WELL,AND THE GAS CAP. I GRABBED A FIRE EXTINGUISHER FROM THE GARAGE AND SPRAYED IT AT THE GAS CAP AREA. THE WIFE SAID THE FIRE DEPARTMENT WAS ON THEIR WAY. I USED THE EXTINGUISHER AND THE WIFE BROUGHT ME ANOTHER ONE. I USED THEM TO TRY AND KEEP THE GAS CAP COOL. THE FIRE DEPARTMENT CAME AND I MOVED MY TRUCK FROM PARKED NEXT TO THE TUCSON TO ACROSS THE STREET AND OUT OF THE WAY OF THE FIRE DEPARTMENT.THE CAR HAD NOT BEEN STARTED OR EVEN UNLOCKED SINCE IT WAS PARKED THE DAY BEFORE.
I HAD MY OIL CHANGED ON OCTOBER 6, 2018. ON NOVEMBER 5, 2018, WAS DRIVING HOME AND THE MOTOR SEIZED UP WHILE I WAS DRIVING. OIL CHANGE COMPANY PROVIDED VIDEO PROOF TO MY INSURANCE THAT OIL WAS PLACED IN ENGINE. HYUNDAI REFUSED TO HONOR THE WARRANTY.
ENTIRE MUFFLER PIPES AND CATALATER CONVERTER FELL OFF CAR IN ONE PIECE WHILE DRIVING THE VEHICLE AND PULLED BUMPER OUT OF ALIGNMENT WHEN IT CAME DOWN. THANKFULLY WAS ONLY TRAVELING AT A SLOW SPEED IN A RESIDENTIAL AREA AND WAS NOT ON THE HIGHWAY. HEARD A LOUD BANG AND EMEDIATLY FELT AND HEARD A CHANGE IN ENGINE. IT WAS TERRIFYING
I WAS WAITING TO TURN LEFT, AFTER CHECKING BOTH DIRECTIONS, I TRIED TO ACCELERATE AND COULD BARELY MOVE. AT THIS POINT I SAW A CAR HEADED TOWARD ME THAT I COULD NOT SEE DUE TO A CAR BEING PARKED ALONG SIDE OF THE ROAD. I TRIED TO GET OUT OF THE WAY, BUT MY TUCSON WOULD NOT MOVE. THIS RESULTED IN BEING T-BONED. VIN PHOTO INCLUDED I HAVE MORE PHOTOS AVAILABLE IF NEEDED
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. SHE HAD TO TURN THE IGNITION KEY ON AND OFF SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS DRIVEN TO DANBURY HYUNDAI (LOCATED AT 102 FEDERAL RD, DANBURY, CT 06810, (203) 730-4700) WHERE IT WAS DIAGNOSED THAT THE INHIBITOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE THE VEHICLE WAS IDLE, A RACCOON ENTERED THE ENGINE COMPARTMENT AND ATE THE INSULATION. TAYLOR HYUNDAI OF PERRYSBURG (12681 ECKEL JUNCTION RD, PERRYSBURG, OH) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER SINCE THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADMITTED THAT THEY USED A SOY-BASED COMPOUND FOR THE INSULATION. THE MANUFACTURER ALSO STATED THAT THEY COULD NOT ASSIST SINCE THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
IN AROUND AUGUST 2018, I WAS DRIVING MY 2015 HYUNDAI TUCSON GLS BACK FROM WORK ON A HIGH WAY. THAT ALL (FOR NO REASON) THE INDICATOR ON THE DASHBOARD LIGHTS UP, THE VEHICLE SHAKES AND COME TO A HALT. I TOWED TO DEALERSHIP WHERE THE MAINTENANCE HAD BEEN DONE SINCE THE PURCHASE DATE. IT WAS CHECKED AND REPORTED AS A DAMAGE TO THE OIL PAN. BUT, THEY SAID IT HAS HIT A STATIONARY OBJECT (THIS WAS A LIE) BUT THERE WAS NO STATIONARY OBJECT ON THE HIGHWAY AS MANY VEHICLE WERE GOING BY. I WAS ON THE LEFT SHOULDER OF THE FAST LANE. BECAUSE I DID NOT AGREE WITH THE DEALERSHIP DIAGNOSE, I KNEW AN OBJECT HAS BROKEN FROM THE INSIDE OF THE ENGINE AND STRIKE IT WAY OUT OF THE OIL PAN. MILEAGE DURING THE INCIDENT WAS AT 73,437. I THINK THIS VEHICLE SHOULD BE RECALL FOR THIS MANY REPORTED OBJECT DAMAGING THE OIL PAN. MY INSURANCE HAD TO PAY FOR A NEW REPLACE ENGINE BUT TO END UP WITH A USED ENGINE CHARGE $4500. A PICTURE (DOCUMENT) UPLOADED WILL SHOW EXIT DAMAGE FROM THE BROKEN METAL FROM INSIDE THE ENGINE. *TR
ENGINE FAILED AT 19000 MILES.METAL SHAVING IN PAN COMPLETE ENGINE SIEZE
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE DRIVING 10 MPH, THE CONTACT MADE A LEFT TURN AND STRUCK ANOTHER VEHICLE ON THE FRONT BUMPER. THE AIR BAGS DEPLOYED APPROXIMATELY FIVE MINUTES AFTER THE CRASH. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
THERE HAVE BEEN SEVERAL OCCASIONS THAT HAVE PUT ME AT RISK BECAUSE OF AN ACCELERATION HESITATION. I STEP ON THE GAS PEDAL AND THE VEHICLE TAKES MANY MOMENTS TO START MOVING. THIS ALMOST RESULTED IN AN ACCIDENT MORE THAN THREE TIMES, BUT MOST IMPORTANTLY WHEN THE CAR SEEMINGLY STALLED WHILE CROSSING AN INTERSECTION. ALL CIRCUMSTANCES WERE WHEN THE VEHICLE WAS STARTING FROM A STOPPED OR NEAR STOPPED SITUATION.
I WAS TAKING LEFT INTO MY DRIVE, IN FRONT OF ONCOMING TRAFFIC, THE ENGINE SOUNDED LIKE IT WAS REVVING, BUT I HAD ABSOLUTE NO POWER. LUCKILY I GOT ENOUGH POWER EVENTUALLY TO GET INTO THE DRIVEWAY WITHOUT GETTING HIT. I HAVE HAD THIS HAPPEN REPEATEDLY IN THIS CAR. IT HAS BEEN INTO THE DEAL ONCE AND THEY SAID THEY UPDATED THE SOFTWARE BUT IT HAS STARTED HAPPENING AGAIN. THIS IS SO DANGEROUS. I NEVER KNOW EXACTLY WHAT I'M GOING TO GET WHEN I STEP ON THE GAS. THE DUAL ACTION CLUTCH IS AWFUL AND I WAS NOT INFORMED ABOUT IT EVEN HAVING THIS WHEN I BOUGHT IT. OTHERWISE, I WOULD NOT HAVE BOUGHT IT.
My car Tucson is 2015 model. Since early 2018, RPM has risen while driving, cars have been shaken, and engine check lights have continued to come in. When I went to the car repair shop and checked, my car said it was an engine piston defect. And engine oil also disappears 500 to 1,000 miles after replenishment. So I have to make up for it regularly. I'm very nervous about the car, so I have to turn on the engine before departure and leave after 5 minutes, and I have a lot of inconvenience due to this and that problems. I want to know more about what my car is like and I desperately need your help.
Data synced from NHTSA on May 4, 2026