NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
electrical issues and/or hardware issues with rear windows. understand the issue to be electrical motor and/or window regulator. One window fixed but other to be repaired. in driving, window starts to sag and persons outside the vehicle have attempted to gain entrance through the sagging window. for the repaired window, the dealer inspected and was to repair except the price seemed too high and was only for the window regulator. taken to a glass/auto body shop who indicated both motor and regulator needed to be replaced and charged what the dealer was going to charge for only the replacement of the regulator. the within days after one window fixed, the other window refused to close all the way and the issue of someone trying to gain entrance occurred.
Rear passenger door will not open from inside or outside despite being unlocked. Previously it could be opened after pulling handle several times, now it will not open at all despite being unlocked. I have small children in the back seat in car seats and would not be able to get them out through that door in an emergency. The front driver's door also requires pulling the handle several times in order to open it.
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the oil level warning light was flickering. The contact stopped and checked the oil level and continued to drive. While driving, there was an abnormal sound coming from the vehicle before the engine seized. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 92,976.
The rear driver's side door of my door suddenly stopped working. When I was trying to get my baby out of the car, neither my husband nor myself could get to her. We couldn't open her door with the exterior door handle (even after multiple attempts to unlock the car) or the interior door handle. If we find ourselves in an emergency situation, we would not be able to safely and efficiently evacuate our child and other passengers. While it has not been inspected, it is available for inspection upon request. There were and still are no warning lamps, messages, or other symptoms of the problem prior to the failure. Additionally, this seems like a common issue for the Hyundai Tucson as there are many people online talking about this very same issue, with some people unable to open either of their doors.
Both of my rear doors will not open. It started with the rear passenger side door and as of two days ago now my rear driver side door will not open either. I am also having some problems with my driver door, sometimes it won’t open until the second try. I searched online and this seems to be a common problem. This is a safety concern, I am not sure how there isn’t a recall for this.
The vehicle is slow to accelerate on and doesn’t change gears quickly, often stays in a neutral mode which doesn’t allow acceleration. Vehicle doesn’t move when gas is pressed which can cause a major issue when driving on the roads. It is very dangerous and I believe my vehicle should be included in the August 29, 2016 recall.
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, the contact attempted to open the rear driver’s side door from the inside and the door failed to open. The contact exited the vehicle from the rear passenger’s side door. The next day the contact attempted to open the door and the rear driver’s and passenger’s side door would not open. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
The lock actuator on the driver's side door failed. The door cannot be opened, even when the car is unlocked. This creates a hazard if one is required to exit the vehicle in an emergency. There have been numerous owners reporting the same issue on different door in the 2016 Tucson.
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door failed to open without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 68,880. The VIN was invalid.
The front driver door handle on the outside is not opening! I have to pull on it about 25 times for it to open. This is a safety issue because I cannot get in or out of my car. This is very unsafe and the manufacturer is quoting me over 200$ to fix this commonly known issue!!
The transmission will fail to deliver power to the wheels when starting from a stop. You will hit the gas and nothing will happen for a beat, before kicking in suddenly. this creates a safety issue, especially when turning left, as it can leave you stranded in front of traffic. Multiple Tucson owners have reported the same issue with their transmisison.
I took my 2016 Tucson to the Myrtle Beach Sc dealership for the recall on the ABS. First thing that happened they called me in the back and told me that they added oil (which I checked when I got home and was overfilled) and that they put in 2 new air filters. They did all this before asking me. So they tried to get me to pay $72 each for the air filters and $16 for the oil and of course I refused. Within days the check bsd system light and all other lights have come on. When I’m at a stop signs it shuts off. I have started the vehicle one morning to warm the engine up and I go back and thence hole is off with the dashboard lights on. My vehicle has even stop and cut off while in traffic while taking my daughter to school. The RPM and the AC stops working when these lights come on and I can only drive the vehicle at a certain speed. I don’t know if by “fixing” the ABS caused this issue or what but my vehicle was driving fine before I went to that dealership. I contacted the dealership asked for a manager and of course one was not available but I was told that they would look at my vehicle for $110. And I still haven’t heard from a manager. So disappointed in Hyundai!!!
Very common problem in the 2016 Hyundai Tucson that is a safety hazard. The locking mechanism becomes unresponsive and the doors can only be unlocked from within. The driver door in this vehicle specifically can no longer be unlocked from the outside. In case of an emergency situation the driver would ne be able to be pulled by opening the door, the window must be broken or someone else must enter the vehicle to unlock the driver side door from within, assuming the doors are unlocked.
Back rear doors do not unlock. No matter how many times you press the unlock button they just do not unlock. Nothing has been done to the doors or just started out of no where. This is a huge safety problem. If there is a crash or emergency there's no way for the back doors to open. It started with one door and now the second is doing the same thing. You have to either push the door in trying to get in or pull the door towards you if your trying to get out. I looked into this and there are several other complaints about the same thing.
First the passenger side rear door would not unlock or open; was repaired for a very high amount and I was told it wasn't covered; now the same thing with the driver's side rear door; online forums show this as a very common problem with Hyundai Tucson 2016. This is a safety issue - door cannot be used to exit the vehicle from the inside or outside at the malfunctioning (non-functioning) door.
I have been having problems with the oil burning very quickly in-between oil changes. This last time, I was driving the car and it started shaking really bad. I was at a stop and when the light turned green, my car would barely accelerate. Once it did start going, it felt as though it did not want to go into the correct gear. Hyundai states that it will take about 2 weeks to fix as they have 15 other cars in with the same complaints.
Regulators and motor breaking in all windows without use. I can’t get a safety inspection with them not working. Many complaints on the internet. If I can’t get a safety inspection, this should constitute a recall.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 40 MPH, the vehicle lost motive power with the check engine warning light illuminated. The contact pulled over and had the vehicle towed to a local dealer. the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 116,000.
Rear passenger door will not open from inside or out. This happened with no warning. Grandchild was in rear seat and could not get out. This is a safety issue. The door actuators should be recalled.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 35 MPH, the TPMS warning light illuminated. The contact was able to drive to her destination. The contact stated that currently there were multiple warning lights illuminated. The contact was unable to start the vehicle or shift out of the park. The contact took the vehicle to the local dealer who was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 71,000.
Initially, a couple weeks ago my back passenger side door stopped opening consistently from the inside. Locking and unlocking the door repeatedly would fix it. Now, with the key or inside unlock buttons, the driver and passenger side front door will visibly unlock but not open from the outside until the car has been opened from the inside - meaning you have to crawl through the back to get your doors open. The doors do not always open from the inside, as well, across the board now. That’s a huge safety risk if there were an accident or fire.
My Hyundai Tuscon is currently at 104,552 miles with a dead engine. I also have had to bring my car in for oil changes at 2000 miles instead of 3000, because it started eating through oil fast. The morning of my last oil change, 8/17, my engine started making loud clunking noise. After the oil change, on the way home to call my dealer, Key Hyundai of Milford, my engine shut off while in Drive on a busy street and started smoking. Luckily, I was able to move to the small shoulder and put my hazards on and force the car into park to wait for a tow. If I was not at a safe place to force my car into park the day it died, I could have been seriously injured. No engine lights or any warning lights went on on the dash at all. I had it towed to my auto shop and they said it was leaking oil all over the place, not anywhere an oil changer could access, and could not get it started. They suggested it was a faulty engine and to call Hyundai Corporate, start a case and get it fixed because at just over 100,000 miles it was still considered a young car. I bought this car at 82,000 miles used and was given no warranty on the engine. Hyundai Corporate would only open a case if I had it towed to a Hyundai dealer, and had to fight to get them to tow it themselves to Meriden Hyundai, where it currently sits. This engine failure and the problems leading up to it match exactly that of the large class action suit that is currently going on with Hyundai/Nissan/Kia motors, yet my VIN doesn't match any recalls. Back in March, I had a check engine light that lead to me paying out of pocket for a misfiring cylinder and having to replace the ignition coil and all my spark plugs. I have only had this car since October 2019, and have kept it well maintained. I have been going back and forth with Hyundai Customer Care, and they are sending me in circles and refusing to fix the problem or even attempt to help me solve it.
The latch mechanism in all doors is malfunctioning. The rear doors do not open at all and the front drivers side door only opens sometimes. This is a known defect in the design of the Hyundai Tuscon door latch mechanism. This is a safety issue because the doors are inoperable, possibly trapping a person in a vehicle.
Issue: The rear passenger door will not open from inside and outside. We had set the Child-Lock to enabled, so diagnosing/troubleshooting from the inside is not possible. Frequent and consecutive pulls on the exterior door handle do not provide any opening results. Listening to the door panel when using the key fob or door lock toggle, it appears to be disengaging and engaging the lock; or at least it sounds the same as the other doors when locking/unlocking. We have two children we transport that are still in car seats. -- Situation or events that could have caused this issue: None. Was working the morning before. The vehicle has not had any minor impacts to any part of the body (no accidents or bumps, etc). -- Risk of Safety/Death in an Emergency: We believe this to be a safety issue in the event of an emergency (flooding, door collapsed on its side, etc.) -- Inspection: Pending via Dealership -- Warning Lamps: None
This safety problem has now occurred twice. The passenger door is sticking and takes 5 or 6 times to pull on the handle to open the door. The door opens from the inside but not the outside. This same problem occurred in 2020 on the drivers door. The safety of others are put at risk because I have elderly parents that need to be transported and the door can not be open. This problem was reported to the dealer about a year ago since it occured on the other door(drivers door) of the car. The vehicle has only been inspected by the service department at the dealership. There were no warnings or messages prior to the problem failure.
The vehicle issue began with needing an engine check light. Searched for a recall but there wasn't any engine recalls online for my VIN number. Took the car to the dealer for a recall and they did the recall on some electrical wire that was separate from the engine issue but they just overlooked the engine check light on my dashboard and made no mention of it. They actually bypassed it and so I thought maybe they fixed the issue since the light isn't present anymore. However the engine light came and the problem developed into a transmission failure. Upon pressing the gas pedal, the vehicle wouldn't run over 30 miles per hour and could only go up to 4 rpms.. I took the car to the mechanic and he replaced the transmission and he said that the root cause was a result of a burnt gasket. So we had that replace also.. After spending $5000 in repairs, the motor or the engine completely overheated and now the car is just a potato. Another issue is the doors on my car and not opening anymore. I have to manually ply them open by pulling on some mechanical wiring inside the door. Why do I have to pay for bad engineering? This is an obvious risk.
Rear driver side door could not be unlocked and opened. Faulty door actuator lock which has been replaced by dealer at a cost. Do not have the failed part. No ones safety put at risk. However I feel it is a safety issue as emergency egress from the rear could be affected.
While driving home from work, we were stopped at a four way intersection. My boyfriend asked me if I heard this knocking noise. I said he did and we were trying to figure out if it was the vehicle in front of us because I didn't have any warning lights on my dash indicating any kind of issue. The Jeep in front of us pulled away and we immediately could tell it was my vehicle. When accelerating through the intersection the vehicle was very slow to pick up speed and the knocking sound got louder and more frequent. As we were pulling into our driveway the car again had issues picking up speed, we live up a steep hill and I was worried we weren't going to make it. The oil light came on for a split second and went back off. I was not at my mileage for an oil change but my boyfriend said he was going to check it. He pulled the dipstick out and it was completely dry. He put two and a half quarts of oil in and it barely showed on the dipstick. He put another two quarts in and we let it sit. We turned it back on hoping it wouldn't make the knocking noise but it did. We took it to my mechanic who does my oil changes and he inspected the vehicle and took photos to show that there was no oil leak so he could only conclude that the engine was burning the oil for some reason. We took the car to a Hyundai dealer where they informed me that the engine was ruined and it would need to be completely replaced. They told me that it could be covered under the warranty and they would turn it in. After a week of hearing nothing, Hyundai offered to pay for 50% of the repair costs. I think this is absolutely ridiculous since there was no indication letting me know that my vehicle needed oil and it is clearly a problem with their engine that caused it to burn up all the oil when I was faithful about my oil changes. My mechanic printed all of the records of oil changes being completed on time and now they expect me to pay for this.
Rear drivers side door latch is locked shut and will not open from the inside or outside. This is a safety issue because if someone is riding in the back seat and the vehicle was to start on fire or is in a crash and the person sitting there is unable to escape, due to the door being locked shut, they would die. I took the vehicle to the dealer and their solution was to replace the latch in the door. This door handle/latch has rarely been used and has been well taken care of.
The contact owns a 2016 Hyundai Tucson. The contact's husband stated that while coming out of a complete stop, the vehicle would jerk and not upshift properly. The contact stated that no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V628000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure. The manufacturer agreed to cover 75% of the costs of the repair. The failure mileage was approximately 69,000.
Rear Passenger and Driver door handles do not open from the outside OR the inside. I can hear the locks clicking but the handle just will not open the door from either side. Also, after unlocking my driver door handle, I have to pull it twice for it to open. This is a huge safety issue. I cannot have anyone ride in my backseat. It is essentially useless and it seems it is just a matter of time that my driver door handle go out also and I get stuck or cannot enter through my door. This is not normal wear and tear.. this is a malfunction and from what I have read is very widespread.
We have had 3 doors malfunction to the point where they can't be opened (even from the inside) and need to be repaired. This is a safety issue because it could prevent safe exit from the car in the event of an accident. This is a commonly reported issue with 2016 Tucsons and should be the subject of a recall. For more information see here: https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/page-4
Once my car door is unlocked from the outside it WILL NOT open! My son also owns a 2016 Hyundai Tucson and the SAME thing is happening. I have been hearing of this happening for many, many more Hyundai owners. IT IS A SAFETY ISSUE as one is unable to get into the car or get out of the car. This could pose a risk in the event that my granddaughter is stuck in the car under dangerous circumstances or that I am or if someone with a physical limitation is in the car...needing to quickly exit the car OR even to quickly gain entrance to the car. I have read other owners' posts about the blasé, even bored, responses from Hyundai and that just diagnosing the issue costs around $100. Also, even if the car is still in warranty and the item is replaced, one still has to pay for labor! It will also cost around $4000 to get all 4 doors repaired. RIDICULOUS!! While this is a major inconvenience, it also puts the driver and passengers in DANGEROUS risk of injury just to get out of the car! Hyundai HAS AN OBLIGATION TO MAKE THEIR VEHICLES SAFE. This should be a safety recall and 100% covered by Hyundai. Thank you
original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stopped working. I replaced one.
Purchased the car new. A year or so into ownership the car began to bog down upon acceleration for a dead stop (stop lights, etc). I voiced my concern multiple times when I took the car to the dealership for regular services. I was told this is just the way this turbo performs. No reason to be concerned. I almost got his a few times due to this issue. again voiced my concerns was told the same thing over and over again. The next issue was when i would turn the oil light would flicker on and off. Still was told probably nothing but a short somewhere. Then we checked the oil and it was down a quart. took it in to the dealership they changed the oil and said to just "keep an eye on it". 3 weeks later the engine completely failed and seized. Had to have the car towed, paid that out of pocket. That was in July. Still no repairs done, they say they do not have a loaner car to give me and if I want a rental I would have to pay for it out of pocket and once the repairs are done and I have my car back I could contact Hyundai to possibly be reimbursed. This is so ridiculous! This engine should have been a recall as far back as 2017! So all summer we had to drive our old backup vehicle which has no ac and is not a great commuter vehicle. Someone should have to pay for all this inconvenience and cost. The date the engine completely failed is the date I have proved as the incident date.
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door would not open when unlocked from either inside or outside the vehicle. The contact had not taken the vehicle to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000. The VIN was unavailable.
The rear door will not open. The vehicle only has 52,000 miles and nothing was done to cause this failure. After research, his is a known issue with the Hyundai Tucson and could be a safety issue if passengers need to exit the vehicle quickly. The door actuator's in certain years of the Tucson are known to fail.
Failed intake valve/compression valve. It is currently at the dealer I bought it from. I was driving in traffic and it had no power at all. I was almost rear ended several times trying to coast off the road. The dealer took the engine apart and put it back together 3 times and informed me that it will need a new motor. There were no warnings at all before this happened. The dealer nor Hyundia has tried to work with me on the cost. The purchase price was $14,000 and they want to charge $8000 for a new motor. I am still paying for the SUV that isnt running.
My car is a 2016 hyundai tucson with about 24,000 miles on it and bought brand new. I have had multiple issues from the beginning. I would have issues with my car turning off then it would leave me in stuck and wouldn't excelerate and almost killed me multiple times so I had it in the shop for the third time. Finally, it was soo bad that they put a new transmission in under my almost expired 5 year warranty. My car has been doing better since the new transmission so that is good so far, but wanted to tell you since other ppl are struggling with this as well and should be a recall and we should not have to pay for it at all. Second complaint is that my car is NOW experiencing door lock issues which makes it a huge safety issue as well. It unlocks the actual button inside but the handle takes multiple pulls to open from the outside. So I had to crawl over to push the door open to get in the passenger side, sometimes it will NOT open at all which is very scary. It all sounds like these make and models are the pits when I google issues. So I am hoping to add this to a safety recall which it definitely should fall under one. Thank you for your time and consideration :)
Rear passenger side door handle suddenly will not open from the inside or outside of the car. Only 34,000 miles on the car and rarely use the back seats or doors. Door handle worked fine and a short drive later no longer opens from inside or outside.
Started having issues with acceleration after getting gas. Thought it may have been bad gas. Took to independent mechanic who changed all spark plugs, coil packs, catalytic converter. Next month during regular oil change (every 3000 miles), tech told me that I was low on oil and that it looked as if the engine was burning oil. He stated that he had seen multiple engines from Tuscons burning oil and to get in touch with dealer.
excessive oil consumption. it has been confirmed by valvoline instant oil change center. after an oil change, round 600 miles the oil is to be checked and topped off completely because the reservoir is bone dry. can not make it a complete 3,000 miles until the next oil change. the oil has to be topped off at least 2-3 times until the next oil change. there are no warning lamps, messages, or other symptoms to notify of the problem. it has been inspected by hyundai dealership, whom at someone point replaced the turbo in the limited 1.6L. also, the windshield wiper reservoir decided to stop working. I have to wait until it rains or go through a car wash to clean my windshield. all hoses have been checked and there are no leaks or disconnection of the hose. the windshield wiper fluid will not come out and remains completely full.
88000 mile Tucson SE with 2.0L DOHC GDI motor, has had all regular preventative maintenance intervals, last oil change + other maintenance at 84400 miles by Hyundai. Check engine light came on for intake camshaft timing over-advanced (P0011); noted increasing engine noise and performance loss while driving. Made appointment with dealership immediately. Hyundai dealership inspected and claimed "almost no oil left and sludge present in oil". Service manager advised possible cause could be piston ring failure. No indication of low oil pressure on vehicle. Safety concern is engine failure without warning due to seizing if the oil level and sludge are as bad as dealership claimed, especially at the rate of oil consumption over the mileage interval.
In late 2020 my airbag had to be replaced for numerous malfunctions, at the same time my passenger side front door would not open on the first try with the key fob. 8 months later, now my driver door is doing the same thing and I'm no longer under warranty. It's ridiculous this isn't a recall with so many similar complaints. My doors unlock but still won't open until I tug on it numerous times. If it stops working completely it is a real safety hazard.
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side and both rear passenger’s side doors failed to open using the door handles from the outside with door locks unlocked. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 24,000.
The left passenger door wont open from inside and outside. I have a child that is still in a car seat and this is a huge safety issue. I have to make sure he sits on the right side so I can open the door if there became an emergency.
All dashboard lights turned on and speedometer stopped working while driving. Vehicle accelerated and braked without driver input.
Financed the vehicle in July of 2019. After about 6 months of having the vehicle the right back brake light stopped working. Light bulb, socket, and fuses were changed but theres still an issue. I also noticed that I was having a problem with acceleration. Just recently I was on the highway on my way to work, as I was trying to accelerate my speed was going down, my vehicle basically wouldn't move. It started making this awful loud almost whistling sound. I thought I was going to die. I havent used my vehicle since. The vehicle also still has the same inspection sticker on it from the dealership. I have been unable to pass state inspection due to these ongoing issues.
The back drivers side door will not open. Can not get child out of car in an emergency situation because the door can not be unlocked or opened. This seems to be a problem for other Hyundai Tuscons. There was no warning about this issue. I went to open the door to let my child out and the door could not be opened.
The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open without warning. The contact stated that the lock and unlock function operated as designed however, the door would not upon from the inside or outside. The contact took the vehicle to the dealer and was informed that they had to hire a locksmith to repair the door. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,000.