2016 Hyundai Tucson Complaint Log

I recently purchased a 2016 Hyundai Tucson, Limited 1.6T. After a few weeks of driving I noticed it would shake when at a stoplight. It also loses acceleration and 'skips' when making turns, going over speed bumps or just taking off from a complete stop. There have also been times that I press the accelerator pedal and the car doesn't move. After researching I discovered this is a known issue and Hyundai issued a Technical Service Bulletin (number 21-AT-014H) in August 2021 instead of a recall. My vehicle had less than 40K miles on it when I purchased it (from a non-Hyundai used dealership) I took my car to a Hyundai service center, when I explained the problems to a technician, he suspected he knew exactly what the problem was. I chose to have them perform a "judder" test to confirm and the tech was right, it did in fact fail the judder test. In order to fix this issue, I have to have the entire clutch assembly replaced for approximately $2500. This issue is a huge safety risk and I believe Hyundai should issue a recall and fix this issue at no charge to the vehicle owner. I have read hundreds of similar complaints, they know there is a problem, they know how to fix the problem, the financial burden should not fall on the consumer.

Driver side door doesn't unlock using KeyFob or by pressing the button to unlock. It takes several attempts before door opens which causes a great concern for safety especially in areas that will require me to hurry and get into my vehicle if I'm alone or after putting my grandson in his carseat. There were no warnings to this happening and it is available for inspection upon request. At this time my car is not under warranty due to warranty running out and I can not afford to pay out of pocket. Please advise what can be done.

The vechicle was recalled for door locks that failed to work. Within weeks 3 of the automatic windows failed. One of the windows won't stay closed and can be easily opened by anyone simply pressing on the window and pushing it down. Its impossible to lock the vehicle for protection. The other windows won't roll down its impossible to use them to exit the vehicle in an emergency.

While driving on the highway, traveling about 70mph, check engine light comes on and car looses power. No previous warning signals, smells, smoke, exhaust, drive behavior. Dealership said the piston ring on cylinder 2 is almost completely broken and the repair is a full engine replacement. Dealership has quoted me $18,000 for the repair, which is what I paid when I bought it used in 2019. At this point, I'm dealing with catastrophic engine failure and Hyundai won't do anything about their faulty product and is seeking to take full advantage. Insurance won't cover it and the car is out of warranty. I have never owned a worse car than this Hyundai. It's the final straw in a list of issues I've had with the car since I purchased it.

My used 2016 Hyundai Tucson Eco, 1.6 Turbo, currently with 118,000 miles has been consuming 1 quart of oil every 500 miles. Unfortunately, my 5 year warranty by mileage has passed. Since the vehicle warning system doesn't have a low oil light; if you don't stay vigilant checking the oil level dipstick, the engine could fail and seize up during usage without warning, not ideal while driving the vehicle on the highway, which this vehicle does frequently. The vehicle was inspected by a Hyundai dealership service department and Hyundai indicated we do not qualify for engine replacement because the mileage is too high. Nothing in written was provided, just verbal notification. About $1,000 was spent on "cleaning" the engine and replacing the spark plugs and other effected components, with no improvement on oil consumption. After researching on-line, several sites indicate this type of engine failure for our model is common for the type of engine and Hyundai is well aware of it. Why no recall then? Also saw a few articles that Canada has recently recalled several Hyundai motors for similar issues for replacement. A rebuilt engine is around $5,000; not an option for us at this time.

When doors are unlocked, driver door outside handle will not open the door. It can be opened from the inside. No safety concern currently. Problem was reproducible by dealer technician and he stated he has a similar issue and showed me to hit below the handle with my fist. This is not a fix! When we took our Tucson for a warranty issue regarding the engine, we notified the technician of the problem and they failed to address the issue. This issue happened out of number-to-bumper warranty. I have read many forum articles by many owners that Hyundai will charge between &100 and $200 to diagnose the problem before fixing them charge for the component and labor to fix the issue. No warnings have appeared regarding the problem.

The contact’s daughter owns a 2016 Hyundai Tucson. The contact stated that his daughter took the vehicle for routine maintenance for an oil change however, the contact’s daughter was informed that gasoline was seen in the oil. No warning light was illuminated. The contact then stated that he took the vehicle to the dealer where it was diagnosed that no fuel was seen in the oil. The contact then stated that he took the vehicle to an independent mechanic where it was diagnosed that gasoline was in the oil. The contact was concerned for his daughter’s safety while driving the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000. The VIN was not included.

Car having issues accelerating, switching gears and will not move when gear is in reverse.

Without any warning, previous issues or unusual sounds, the REAR, passenger window would not roll up. I had a child in the backseat at the time, which was the first concern and the second being a security issue after the fact. In addition, after doing some research it sounds as though this is an ongoing issue with the Hyundai's (all windows) and should be considered for Manufacture Recall. Lastly(just as an "FYI")the replacement parts can not be found for the REAR window specifically which further confirms that the window motor &/or regulator in the Hyundai's are faulty.

There have been several incidents where my Hyundai Tucson could have caused a major accident with another vehicle. The first time, I was driving down a hill and I barely could control the car. It began to jerk and I had to gradually steer it into another lane out of traffic. Another time, the oil just began to spout out from under the car while I was driving. It's still difficult keeping oil in the car, but the mechanic says there's no leak. Lastly. my engine light has been blinking off and on , and the mechanic changed the spark plugs and a number 2 coil, but I am still having engine problems. I was given the engine code P1326 from their diagnosis. Since purchasing the car with only about 43000 miles, I have had to replace the transmission, catalytic converter. get a tune up, spark plugs and a coil, and get the drivers side window fixed. All of this has come to over $5000, and now I'm told the engine needs to be replaced. Something about the camshaft.

This vehicle model (Hyundai Tucson) is prone to breakdowns in power windows, especially front power windows, due to faulty gear in window regulator unit. Online forums are all complaining about this issue and the replacement part (regulator unit with motor) is being sold on Amazon and Ebay, a sure sign of high demand for the part. This is a dangerous safety issue as the first route of escape in an accident when door cannot be opened is the front windows. The cost to replace the part with labor is around $500 per window so many owners will rather live with the potentially dangerous issue without making repairs. There should be a recall issued by Hyundai to repair inoperable windows and to reimburse owners who have already made repairs.

Window regulators failing on all windows. Drivers side is stuck open and will not close. All others are stuck closed and will not go down.

Transmission is defective. Car wanted to override my foot braking at lights & stop signs. The potential for the car to force me into traffic or a vehicle or wall in front of me made for a hazardous situation. Coconut Creek Hyundai Service Department (via [XXX]) stated the transmission had an internal failure & must be replaced. I do not know if the manufacturer, police, insurance representatives or others have inspected the transmission -- I am only aware that Coconut Creek Hyundai Service Department has inspected it. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. It first appeared in early November 2022. I tried to make an appointment & could not so I took it to the dealership on November 8, 2022. I bought this car from Coconut Creel Hyundai as Certified Used on September 6, 2019. Coconut Creek Hyundai in Coconut Creek, FL 33073 has had my car since Nov. 8, 2022. They replaced the defective transmission with another defective transmission the 1st week of December. I have had to pay out of my pocket for a rental car. Today is December 14, 2022. The least Hyundai can do is provide a car for me. The dealership has not done so. Hyundai USA (Case #: [XXX]) has not. My warranty only covers 10 days at $35.00 per day. A rental that I can use cost $40/day. I waited until December 1, 2022 to rent hoping my car would be fixed within a reasonable amount of time. My 10 days & my patience with this corporate pass the buck attitude has ended. I have no idea if the dealership got another new transmission or if they have installed it. This dealership has major communication issues. HyundaiUSA has lost a 3-time Hyundai owner. I just hung up with supervisor [XXX] from HyundaiUSA & she cannot authorize payment for a rental car nor speak to my case manager ([XXX]) about rental car payment/reimbursement. I have been without my car since Nov. 8, 2022. I stopped using my car Nov. 3, 2022 because it was too dangerous to do so. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While driving the car, when you press down on the accelerator to pick up speed, the car actually slows down. Eventually it will run normally at speed, however it creates a significant risk when pulling into traffic.

1. 04/2021 I purchased the 2016 Tucson (cash) with 70,000 miles from Automobile Consulting Services Bullhead City AZ. 2. 75,000 est miles oil change Valvoline , Bullhead city 3. 80,000 est miles oil change Valvoline, Bullhead City 4. 90,000 est Valvoline , Bullhead city oil change, fuel system cleaned, transmission flushed, air filter changed 95,000m est changed oil at a different establishment which I will retrieve records. 5. 6. 12/2021,Replaced battery December 12/29 /2021 ( High Desert Hyundai Kingman AZ ) Replaced Temperature Actuator $ 210 ( no heat for 2 weeks because of scheduling issues via High Desert Hyundai ) ,replaced cabin filter $30, 34 point inspection ( services dept. reported every thing is good) , New tires all around 1. 102,000m est changed oil/filter at a different establishment wich I will retrieve records. 2. 108,000m est changed oil/filter Quality Care Auto , Bullhead City AZ 3. 113,000m est changed oil/filter Quality Care Auto , Bullhead City AZ 4. 118,000m est missing documents 5. 125,000m est missing documents 6. 09/ 12/ 2022 130,000m est changed oil/filter Quality Care Auto, Bullhead City, AZ 7. 09 /19/2022 34 point Inspection Quality Care Auto, Bullhead City AZ, NO ISSUES except brakes and shocks. 8. 09/26/2022 (Advice from the Inspection done at Auto Care/ I needed new brakes and Rotors with in the next 1,00 miles ) 09 /26/2022 Brake Masters # 176. Life time brakes service Package, All 4 Suspension Struts and Coil Spring assembly, Transmits Fluid FLUSH, Fuel Rail , PFI & GDI Service. 9. Drivers side door handle does not open without repeatedly 5-10 X’s lifting up on the door handle, rear passenger, and drivers side door handles also stick and must be lifted several times. 10. 10/20 /2022 Returning from work I went to work-out at Planet fitness and parked the car.... No Engine Light or Oil light “EVER”since I’ve owned the vehicle. After working-out I started the car and drove for about a mile. The engine began too sputter, and both the

The check engine light came on, on my dashboard, so I took my car to Honest-1 Auto Care (certified mechanic), on Oct 18 (I could get in faster with Honest-1.) The manager printed off a Hyundai Technical Service Bulletin, dated April 2022, entitled Engine Warranty Extension (TXXM). He explained that I needed a new engine, and that I had to take it to the Dealership. I drove directly to the Hyundai dealership. They were very busy that day, but the manager told me I could bring my car in for evaluation the following Saturday morning. I drove carefully, because my car didn't have a lot of acceleration. As I was driving to work, early on Oct 21, in the cold and in the dark, my car slowed down dramatically and completely stopped. I was able to restart it and coast into a nearby parking lot. Then my car was towed to the dealership, where it remains still, awaiting a new engine. I was lucky there wasn't much traffic the morning my car died. I still get upset, when I think of what might have happened, if my car had died on the interstate or in the middle of a dangerous intersection. At no time, did the dealership say this warning light/situation was potentially dangerous, even though I showed the manager the Hyundai Technical Service Bulletin.

The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer due to excessive oil leaking. The contact stated that the vehicle was diagnosed with an engine failure and the contact was informed that the engine needed to be rebuilt. The vehicle was repaired under warranty however, the failure recurred. The vehicle was not diagnosed after the recent failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 99,000.

On Oct. 14, 2022 I had to take my car in to repair/replace front passenger side window regulator. The window no longer would go up and down. $807.51. Yesterday, Oct. 20 my driver's side front window failed. Another $807 repair. I am a senior citizen (woman) on a fixed income also experiencing recent Ian hurricane damage and repairs. Am I to expect the rest of the windows to fail? Do I have some recourse with Hyundai?

Window stuck in down position - forums full of this defect with repairs costing $500+ per window; windows protect you from weather and debris and when stuck up or down present a safety hazard.

Rear door on the driver's side will not open from the outside or the inside. This is a known problem but there is no recall. I called my local dealership and they won't guarantee that this is under warranty, and they won't give me an appointment for 6 weeks. Hyundai and it's Service Reps are clearly not concerned with their customers.

Was unable to open front passenger side window using driver's side controls, but was able to close. No problem opening and closing the passenger window from the passenger's side controls. Was fixed by replacing the driver's side master window switch at my expense (no longer under warranty).

Car shuddering going from full stop to 1st gear, not fixed by software update. Clutch replaced under drive train warranty at no cost to me.

I had multiple occasions where the car would blink lates and make screaming noises when acceleration. The vehicle never had a smooth process of stopping and going. When stopped at a light, you could press the acceleration and it idle or not speed up than rev the RMPs and start to catch speed. It was very unsafe, I tried several attempts years ago at getting the vehicle maintenanced but only got rotors repaired from shaking and two other shops stating it was a recall and they could not service or fix the vehicle.

Unable to roll passenger window down using the power control on the driver's door. Took it to a Hyundai dealership for diagnosis and repair. It cost $506.67 to fix, driver front main window switch was replaced.

Has been happening for the last few years, but recently got worse: very difficult to get car to move forward from a dead stop, car would shudder like it was going to stall out. Took car to a Hyundai dealership on October 4, 2022, who were able to replicate the problem. Issue was for transmission to be replaced under drivetrain warranty. Once transmission had been replaced, there were no more problems with moving into first gear from a stop.

Driver door power window control fails. Window won't go up or down while the window motor in the door can be heard operating. After the failure it is possible to manually pull the window glass up and down in it's track. The glass moves freely in it's track. The weight of the glass is sufficient to prevent the window from remaining closed, ie the glass drops down into the door if it is not held up. Window must be manually wedged or some how mechanically held in the closed position. This is an obvious theft concern if the vehicle cannot be locked. Problem identified; The power regulator drum is a plastic that deteriorates with time. The splines in the drum strip away and the power motor shaft spins freely in the drum, in both directions.

All 4 windows have a failed regulator. It's a plastic gear attached to the window motor. The windows do not stay up/closed. I am afraid they will fall and break while driving. The Hyundai dealership quoted 3,800 to repair them.

Earlier last year (a few months after purchase), I took my vehicle in for a routine oil change and was informed there was barely any oil in the vehicle. The prior oil change occurred less than 3500 miles before, plus there were no warning lights. After this occurred a second time (only 2600 miles between changes), the dealership recommended a series of oil consumption tests. I was informed the vehicle failed and the information would be provided to corporate. HMA (corporate) declined to address the issue as I was the 2nd owner and purchased the vehicle outside of warranty mileage, 60k. Vehicle was purchased with under 61k miles. With a recent oil change, I was informed that it is a matter of time before my engine fails. I do not know when this will occur and the vehicle gives me NO warning that the oil is low.

I have been to multiple Hyundai dealerships, and opened about 3 to 4 Hyundai consumer cases; for WELL known engine problems. My vehicle has failed oil tests and combustion tests done by Hyundai dealers. Springfield Hyundai/ Genesis kept my vehicle for 5 months claiming they found issues with the engine that was consistent with the other vehicles recalled for obsessive oil consumption. After their findings, Hyundai corporate decided not to do any repairs, after 5 months! They claim my vehicle is out of warranty and can not carry through the goodwill repair/replacement. Hyundai corporate and I have proof of my engine complaints and failed oil tests before 100,000mi warranty expired (which is why Hyundai submitted a goodwill repair request on my behalf took the car in the first place). My vehicles VIN is not included in engine recall, nor the theft recall. My car has been driven away from the key fob multiple times through the years; indicating it can be stolen. My last communication with a Hyundai dealership, the service manager informed me that engines that have already failed can be submitted. Basically I and others that are trying to be proactive, will have to wait until the engine fails and possibly cause an accident, injuring or killing people!! Due to this fear myself and others have to check and get more frequent oil changes and travel with oil in the trunk to keep the engine from locking up on the highway. This vehicle continues stalling, hesitating, losing power, and loud knock engine noise. I have been complaining of the bad DCT system since 2017 (2nd complaint written to NHTSA). Before my limited warranty was expired I've been denied by corporate even when the dealership found issues and admitted Hyundai is screwing over thousands of people and I am just another one. I have every work order and oil change from day one, that indicates that I kept up with the maintenance of my vehicle. I believe Hyundai is not including VIN#s that should be included in recall

Window motors, modules and regulators go out frequently (shortly after warranty ends). This usually happens one window after another in short time & is a very costly fix of $500+ per window.

Car is burning engine oil at the rate of one quart a week after normal city driving. Usual and frquent oil changes and almost dry when going in for every 3000 miles oil change. Took to a private (non-Hyndai) mechanic shop Christian brothers in Colorado and told that perhaps that my car had some engine damage or problems due to burn of engine oil and not leaking. Next car began to have engine check light go on and off with never staying on for more than one day. Called Hyundai dealership and told that light had to be on solid and complete for inspection. This week car starting misfiring and dragging when acclerating. Black smoke coming out of exhaust and check engine light illuminated and stayed on. Could not get into delaership until November of 2022 and currently September of 2022. Once again took car to Christian Brothers for diagnostics and told car was full of carbon and misfiring and told unsafe to drive and would not work on car as they believed that engine was damaged/defective and needed to be replaced. Made appointment with PLanet Hyundai in Golden, Colorado where I purchased the car brand new. October 20th is my appointment and car will need to be towed. Undriveable and needing car to work to see my autistic clients in their homes. Final event with engine and misfiring happened at 104,000 just past the warranty time even though no one would look at the car despite my former complaints and concerns prior to the warranty expiration.

Window regulators inoperative on front left window and passenger window on 2016 Hyundai Tucson with only 23,635 miles. Windows remained in down position creating a dangerous driving condition. Prior to this, windows were only opened occasionally for drive up banking or pharmacy drive up.

Three out of the four window regulators quit working over a two year period not all at once. The window motor and regulator still work, they just strip at the gear to lift them.

Driver Door and right rear door are having issues opening. Unable to open right rear passenger door at all which is a safety concern. Hyundai dealer stated nothing was wrong when I first reported the front door handle issues

Rear passenger door became unable to be opened. Started out as only a some times issue, but the door can no longer be opened at all. I had a previous car, same year, make, and model that had the same thing happen to both rear passenger doors. Both times it happened the car was still under warranty so I did not have to pay to fix it. That car was totaled and now I have this one. This car is no longer under warranty now though. So this is the 3rd time this problem has happened between 2 cars that I have had that are the same year, make, and model

Engine is burning oil, car dealership has confirmed the engine is in fact burning oil and that I do need a new engine. Oil consumption test has been completed, and I was told to check my oil daily and to add oil. Hyundai will not approve an engine replacement. There are no lights or warnings at all.

The main power switch to the power windows is not operating properly. After extensive research into the problem I have noticed this is a frequent issue on the 2016 Hyundai Tucson. A severe thunderstorm had started and when I tried to put the passenger side rear window up it would not work. Now the front passenger window is doing the same thing. The individual switches work but not the main switch on the driverside door. It brings the window down but will not go back up. I have to use the actual window switch on that door to raise them back up. I have not been to the dealer yet about this issue but feel there needs to be a recall for this item as 100's of other owners are complaining of the same issue on Hynudai forum sites. The 2016 Hyundai Tucson model has been the center of several other recalls and I feel this needs to be addressed as soon as possible.

The window regulator spool has melted on all 4 windows. This vehicle has less than 65000 miles and this should not be an issue. This is a safety issue. We have read hundreds of comments online of the same issue.

Rear passenger door suddenly would not open from either the inside or outside. My child was in the car, and I could not get him out for some time. This was a safety concern even without an accident or emergency, and creates a potentially fatal situation if there is an accident or fire where a child would need to be retrieved from the vehicle. From internet searches, this is not an isolated incident, and should be addressed by the manufacturer. As a note, this is in addition to, and distinct from, the known issue of the front doors wearing out and not opening from the outside.

I have a 2016 hundai Tucson limited 1.6 l turbo and have had a lot of problems with this car when I merge on a highway I put the foot on the gas and the car doesn’t move even though I have the foot to the floor and when I’m in stop and go traffic the car jerks like it wants to stall I brought the car to the dealership and told them what the problem is they could not duplicate my issue and they said there is nothing wrong with it and also they didn’t find any codes on the computer, next week I’m bringing my car back to the dealership for the same problem and I bet that they are not going to find any problems again. I’ve been driving over 45 years and never had this problem with any other car’s that I have owned, I’m afraid that one of this days I’m going to get hit from behind. I hope that the manufacture puts a recall on these cars soon, I’m ready to sell my car and never ever buy another Hyundai again.

2 separate issues - oil is being consumed at alarming rate- not burning off and not leaking just disappearing at a rate of a quart every 200 miles -brake pedal is vibrating and clicking up while breaking, then goes straight to floor causing driver to release brake and then repress while stopping

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle hesitated to respond while the RPM gauge was at 5000 RPM. Additionally, the vehicle emitted an abnormally loud sound and there was smoke coming from underneath the hood. The contact veered to the side of the road and noticed a trail of coolant and oil leak on the highway. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 133,000.

While driving the car started making a clicking noise. Then shortly after the noise started, the car would no accelerate over 40mph. Once pulled over after this, we discovered that there was no oil in the engine. There have been no signs of oil loss and we also get our cars oil changed regularly and we were towards the end and already had an oil changed scheduled. There were also no warring lights that ever became illuminated while this all happened so we had no idea of the issues until the car was already seizing up. This seems to be a common issue with 2016 Hyundai Tucson’s

Rear drivers side door latch stopped working unprovoked. The door was working fine and was parked for the night. The next morning the rear drivers side door would not open from inside or outside upon unlocking doors. This is a safety concern due to the fact that in the event of an accident emergency services would have a difficult time accessing the rear passenger area of the vehicle delaying any medical attention that would possibly be needed in the event of an accident.

Complete Engine failure under 100k miles. Electrical issues with toggle switches

3 of the 4 doors of my 2016 Hyundai Tucson are suddenly unable to be opened from the outside or the inside. There has been no damage to the vehicle. The driver door is able to be opened at this time. This is a major safety issue as passengers are not able to exit the vehicle in the case of an emergency/children passengers are not able to be removed from the vehicle. This seems to be a widespread issue for 2016 Hyundai Tucson customers. Internet thread included below: https://www.cargurus.com/Cars/Discussion-t57988_ds1084478

Both the rear driver side and rear passenger side door lock actuators have failed, making it impossible to open either door from inside or outside the vehicle. This is very dangerous in general, but especially young children are in the backseat.

Rear driver side door will not open from the inside or outside while unlocked.

My engine started stalling on me and has loss of power then out of nowhere I started getting a knocking noise which was followed by a check engine light. I had a oil light flashing before this occurred but oil level was good. Changed oil and filter and noise persisted along with stalling making it hard to drive anywhere safely. I haven't had it taken anywhere because I see this is a known issue on hyundai vehicles and newer models have recalls out on them. My vehicle only has 38,000 miles and shouldn't be having engine issues already.