2012 Hyundai Veloster Complaint Log

MY AC/ HEATER STOPPED BLOWING OUT AIR. I DID MY RESEARCH AFTER DISCOVERING IT WOULD COST UPWARDS OF $1,000 TO REPAIR. I FOUND TONS OF VIDEOS ON YOU TUBE ADDRESSING THIS EXACT PROBLEM. THAT IS HOW I KNEW WHERE TO LOOK. AS YOU CAN SEE THERE IS A MAJOR FLAW IN THE DESIGN OF THIS UNIT THAT POSES IN MY OPINION A MAJOR SAFETY RISK. THIS SHOULD BE A RECALL ISSUE AND NOT SOMETHING OWNERS OF THESE CARS NEED TO PAY OUT OF POCKET FOR. PLEASE SEE THE ATTACHED PICTURES SHOWING THE MELTED PARTS AND FIRE DAMAGE THAT TOOK PLACE IN MY CAR. I DO NOT THINK IT RIGHT OR JUSTIFIED THAT OWNERS OF THESE CARS ARE NOT MADE AWARE OR HAVING IT FIXED BY THE COMPANY.

I WAS TRAVELLING DOWN THE INTERSTATE AT AROUND 70 MPH ON A CLEAR MILD DAY. THERE WERE NO VEHICLES NEAR ME. I SUDDENLY HEARD A LOUD *POP* *POP*. I LOOKED IN THE MIRRORS IN CONFUSION THINKING I HAD BEEN OR HIT OR SHOT AT. THEN GLASS STARTED FALLING ON ME AND INTO THE INTERIOR OF THE CAR THROUGH THE SIDES OF THE SUNROOF CANVAS. I PULLED OVER TO FIND MY FRONT SUNROOF PANEL HAD SHATTERED INTO A MILLION PIECES. THERE WAS NO WAY A PROJECTILE IT. NO VEHICLES CLOSE ENOUGH IN FRONT AND NO TREES OVER THAT LANE. NOTHING SEEN BY ME EITHER. JUST A RANDOM EXPLOSION OF GLASS. NO EXTREME TEMPS EITHER.

I AM EXPERIENCING THE SAME STEERING COUPLER ISSUE AS THE CURRENT OPEN RECALL FOR THE HYUNDAI SONATA.

I HAVE OWNED CAR FOR 8 MONTHS (PURCHASED USED FROM DEALERSHIP) ENGINE KNOCKING. ENGINE SEIZED UP YESTERDAY. NO ENGINE WARNING LIGHT. ENGINE IS COMPLETELY DONE. WAS DRIVING DOWN THE ROAD YESTERDAY HEARD LOUD KNOCKING AND CAR DIED. HAD TO HAVE TOWED.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. AFTER THE VEHICLE WAS PARKED AND THE PARKING BRAKE WAS SET, THE CONTACT STATED THAT THE CALIPER FAILED TO RELEASE. THE VEHICLE WAS TAKEN TO INVER GROVE HYUNDAI (1290 50TH ST E, INVER GROVE HEIGHTS, MN 55077, (888) 706-5928) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ROTOR AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V567000 (PARKING BRAKE). THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

ON 7/2/2017 I WAS DRIVING ON A LOCAL ROAD AT APPROXIMATELY 35 MPH. WHEN WE HEARD A POP SOUND AND PORTIONS OF MY SUMROOF CAME CASCADING ON TO THE PASSANGER IN THE BACK SEAT. I IMMEDIATELY PULLED OVER TO INSPECT THE CAR. I HAVE ATTACHED PICTURES

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE LOADING THE GROCERIES INTO THE VEHICLE, THE HATCH-BACK FELL ON THE CONTACT'S BACK. THE CONTACT SUSTAINED AN INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT CALLED THE DEALER AT: THE HYUNDAI OF WESTLEY CHAPEL, WESTLEY CHAPEL, FL, WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS PUT ON HOLD BUT A REPRESENTATIVE DID NOT RETURN TO THE LINE. THE FAILURE MILEAGE WAS ABOUT 55,000.

FAULTY SUN VISOR- VISOR MIRRORS MALFUNCTION AS WELL AS THE VISOR INTERIOR WAS POORLY MADE AS THE VISOR SEPARATES FROM THE INTERIOR OF THE CAR. WHILE DRIVING THIS POSES A DANGER AS THE VISOR MIRROR CAN FALL OUT OR THE ACTUAL VISOR CAN FLIP DOWN. VISORS NEED TO BE REPLACED.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED AND OPENING THE SUN ROOF, A PIECE OF THE PLASTIC HOUSING FRACTURED AND JAMMED THE SUN ROOF. AS A RESULT, THE SUN ROOF COULD NOT CLOSE. THE CONTACT WAS ABLE TO REMOVE THE PIECE OF FRACTURED HOUSING AND CLOSE THE SUN ROOF. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V051000 (VISIBILITY) AND 12V568000 (VISIBILITY). THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

I PURCHASED THIS CAR 3/2012 DEC 2013 MY CAR HAD TO BE TAKEN IN FOR THE REAR BRAKE CALIPERS , SUNROOF AND THE CHECK ENGINE LIGHT WAS ON, TOOK IT IN TO KENDALL HYUNDAI, CAR WAS OK BUT HAD LOW POWER. FEB 2016 CAR HAD TO GO BACK IN MY TRUNK LOCK WOULD NOT RELEASE. OCT 2016, ENGINE HAD A LOUD KNOCKING SOUND AFTER OIL CHANGE & SERVICE AT THE SAME DEALERSHIP, I HAD TO HAVE AN ENGINE CHANGE, CHECK ENGINE LIGHT NEVER GOES OFF. AS RECENT AS MAY 26, 2017 MY CAR FAILED , OIL LIGHT FLICKERING, CHECK ENGINE LIGHT ON. I RECEIVED THE CAR BACK ON JUN 22, 2017 AFTER ANOTHER ENGINE CHANGE. THE CAR'S CHECK ENGINE LIGHT IS STILL ON CALLED THE DEALERSHIP BACK AND WILL TAKE THE CAR . THE DEALERSHIP HAS SCHEDULED THIS TUESDAY & THAT THEY WILL KEEP THE CAR AGAIN FOR ANOTHER COUPLE OF DAYS. IT IS VERY DISTURBING BECAUSE MY CAR HAS NOW HAD 2 ENGINE CHANGE AND THE CHECK ENGINE LIGHT IS STILL ON. I HAVE LOST THE VALUE IN THE CAR AND IT IS & WAS LEMON CAR. HYUNDAI SHOULD BE SHUT DOWN FOR SELLING FAULTY CARS. I WAS DRIVING THE CAR ON THE HIGHWAY AT EACH ENGINE FAILURE. I HAVE ALL MY RECORDS ON HAND.

AS I WAS DRIVING, MOON/SUN ROOF SPONTANEOUSLY IMPLODED ALL OVER ME AND THE INTERIOR OF THE CAR

I WAS DRIVING DOWN THE INTERSTATE WHEN I HEARD A BANG AND SAW THAT THE BACK PART OF MY SUNROOF HAD SHATTERED. THERE WERE NO PROJECTILES FOUND.

MY SON WAS DRIVING WITH THE PANORAMIC SUNROOF OPEN AND GETTING UP TO SPEED ON A 55MPH ROAD. HE WAS GOING APPRX. 35-45 MPH WHEN THE SUNROOF SHATTERED. HE WAS CONFUSED AND ALL VEHICLE PASSENGERS WERE OK, THEY PULLED OVER. NOBODY WAS HURT. WE LOOKED UP AND THERE WAS A PREVIOUS RECALL FOR THIS SORT OF THING HAPPENING. THEY SPENT THE NEXT FEW HOURS PICKING ALL THE GLASS OUT OF THE VEHICLE AND THEIR CLOTHING. WE CAN NOT CLOSE THE SUNROOF ATTACHMENT AND HAVE TAKEN OUR VEHICLE TO HYUNDAI TO BE TOLD IT IS NOT INCLUDED IN THE RECALL.

THE HYUNDAI VELOSTER 2012 HAD A RECALL A FEW YEARS AGO CONCERNING THE SUDDEN EXPLOSION OF THE PANORAMIC SUNROOF. I TOOK IN MY VEHICLE IMMEDIATELY TO BE CHECKED OUT AND WAS TOLD THE SUNROOF WAS FINE. WHILE DRIVING THE VEHICLE AT ABOUT 65/70 MILES PER HOUR ON THE HIGHWAY DURING RUSH HOUR, AN EXTREMELY LOUD BANG OCCURRED. I IMMEDIATELY ASSOCIATED THE LOUD BANG AS A GUN SHOT. GLASS FROM THE CEILING FELL INTO THE VEHICLE AND ON MY BODY AS THE SUNROOF COVER RIPPED OPEN. I WAS SO STARTLED, THAT I DUCKED TRYING TO PROTECT MYSELF AS GLASS WAS FALLING ONTO ME WHILE DRIVING. I WAS ABLE TO TURN ON MY HAZARDS AND PULL OVER ON THE SIDE OF THE ROAD. ALTHOUGH, I DID NOT SPEAK TO ANY WITNESSES, I AM CERTAIN THE SEMI-TRUCK DRIVING BESIDE ME SAW WHAT OCCURRED AS HE TURNED ON HIS HAZARDS AND SLOWED DOWN TO LET ME OVER. I WAS LITERALLY SHAKING FROM BEING SO SCARED AND CAUGHT OFF GUARD. I GOT OUT OF THE CAR TO SEE WHAT HAD OCCURRED AND MY SUNROOF HAD EXPLODED. THE ENTIRE GLASS PORTION OF THE SUNROOF WAS GONE EXCEPT FOR THE EDGES, WHICH WERE LEFT CRACKED. I ATTEMPTED TO TAKE A PICTURE, BUT IT WAS DARK AND I WAS ON THE HIGHWAY, WHICH WAS NOT SAFE. MY VEHICLE HAS BEEN AT THE HYUNDAI DEALERSHIP SINCE 12/21/16. I COULD NOT REACH ANYONE AT THE SERVICE DEPARTMENT, EVEN THOUGH I CALLED DURING HOURS OF OPERATION. I WAS THEN INSTRUCTED TO LEAVE THE VEHICLE OVER NIGHT. AS OF 5:48 PM ON 12/22/16, I WAS TOLD THE SERVICE DEPARTMENT IS WAITING ON INSTRUCTION FROM HYUNDAI'S CORPORATE OFFICE AND HAVE NOT BEEN PROVIDED A VEHICLE. ALTHOUGH, I DID NOT SUFFER ANY SERIOUS INJURIES, I AM VERY WORRIED ABOUT THE SAFETY OF OTHERS DRIVING THIS VEHICLE. NOT ONLY IS THE GLASS ITSELF DANGEROUS, BUT THE SOUND WAS SO STARTLING IT COULD CAUSE SOMEONE TO VEER OFF INTO OTHER VEHICLES CAUSING GREAT BODILY INJURIES. I HAD NOT OPENED THE SUNROOF FOR DAYS, PERHAPS EVEN WEEKS AS IT HAS BEEN VERY COLD. *TR

WHEN STOPPED, CAR STALLS OCCASIONALLY.. STARTS RIGHT UP AGAIN, BUT THEN AS I WAS DRIVING CAR ENGINE WOULD OCCASIONALLY FEEL AS IF IT'S GOING TO STALL & THEN SURGE UP TO POWER. *TR

I CONTACTED HYUNDAI MOTOR OF AMERICA TO TRY TO COME TO A RESOLUTION WITH AN ONGOING ISSUE WITH VELOSTER VEHICLES. BACK IN 2015, I HAD TO HAVE MY HVAC FAN SPEED CONTROLLER REPLACED DUE TO IT INTERMITTENTLY WORKING. THE CONTROLLER WAS REPLACED IN MARCH OF 2015 UNDER MANUFACTURER WARRANTY. NOW IN DECEMBER OF 2016, THE FAN SPEED CONTROL STARTED TO SHOW THE SAME SYMPTOMS AS BEFORE. THEN ONE EVENING IT STOPPED WOKING ALL TOGETHER. NOW, I AM OUT OF WARRANTY BY MILEAGE, CURRENT VEHICLE MILEAGE IS 91000. I ENDED UP TAKING APART THE DASH TO INSPECT THE FAILED PART AND FOUND IT TO BE MELTED/BURNT. ONCE I FOUND THIS, A COUPLE DAYS PRIOR TO TOTAL FAILURE, I SMELLED AND DISTINCT PLASTIC BURNING SMELL AND I PUT IT OFF AS A VEHICLE THAT WAS IN MY CLOSE VICINITY. BUT UPON INSPECTION, I FOUND THAT IT HAD IN FACT BEEN MY VEHICLE THAT SMELLED OF BURNING PLASTIC. THIS CONDITION IS EXHIBITED WHILE VEHICLE IS STATIONARY OR IN MOTION. I WENT LOOKING AROUND THE COUNTLESS VELOSTER FORUMS AND FOUND THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. THE BLOWER MOTOR FAN SPEED CONTROL SWITCH IS NOT MADE IN A FASHION TO HANDLE THE HIGHER CURRENT OF HIGH SPEED FAN POSITION (HVAC). THE SWITCH HAS CAUSED THE PLUG BEHIND IT TO MELT AS WELL. I COMPLETELY DISASSEMBLED THE SWITCH AND FOUND MULTIPLE MELTING POINTS/BURN MARKS. THE FUSES IN THE VEHICLE FOR THE BLOWER MOTOR ARE GOOD. THE BLOWER MOTOR ITSELF IS NOT PULLING "EXCESSIVE CURRENT". I HAVE GONE THROUGH AND TROUBLE SHOT THE ISSUE LIKE ANY GOOD TECHNICIAN WOULD. THIS IS WHEN I CONTACTED HYUNDAI ABOUT THE ISSUE. I RECENTLY HEARD BACK FROM THEM THAT THEY ARE NOT WILLING TO CALL ME, LOOK AT FAILED PARTS, OR OFFER ANY ASSISTANCE FOR THE REPAIR OF A FLAWED IN DESIGN AND MANUFACTURER PART. THIS CAN END UP BEING A FIRE HAZARD IF SOMEONE DOES WHAT I ORIGINALLY DID AND JUST SET THE FAN TO WORK ON HIGH SPEED ONLY AND CONTINUE TO DRIVE THE VEHICLE.

VEHICLE WAS TRAVELING ON HIGHWAY WHEN LOSS OF POWER TO THE PEDAL OCCURRED AND DRIVE SYMBOLS BEGAN FLASHING WITH LOSS OF POWER IN ACCELERATION AND SLIPPING GEARS COMPLETELY SKIPPING 2,3, AND 6 GEAR. STOPPED VEHICLE AND REALIZED THERE WAS ALSO NO REVERSE. HAD VEHICLE TOLD TO DEALER AND WAS TOLD IT WAS A COMPUTER GLITCH. ISSUE RESOLVED ITSELF. STARTED DRIVING ON HIGHWAY AGAIN AND ISSUE RETURNED. TOOK TO DIFFERENT DEALERSHIP AND WAS TOLD IT WAS A TRANSMISSION SENSOR SWITCH WHICH WAS NOT COVERED BY WARRANTY AND COST AT LEAST 800$ TO REPAIR. BUT. THERE ARE SEVERAL SITES THAT OCCUR WITH THIS ISSUE ON MULTIPLE VEHICLES. *TR

DRIVING, THE CAR WAS IN MOTION, STRAIGHT NORTHBOUND INTERSTATE 55 AT 70 MPH AND SUDDENLY I HEARD AN AGGRESSIVE LOUD EXPLOSION, SIMILAR TO THAT OF A SHOTGUN, GLASS WAS CRUMBLING ALL OVER ME AND THE INTERIOR OF THE VEHICLE. THE PANORAMIC SUNROOF PANEL EXPLODED INTO BITS AND PIECES AND A PORTION OF THE SUNROOF TRACKING/FRAME DANGLED ON THE DRIVER SIDE SCRATCHING THE NARROW PIECE OF FRAME. NO APPARENT REASONING OR CAUSE FOR THE EXPLOSION. NO VEHICLES ON ALL SIDES OF ME , NO ROCKS OR ANY OTHER OBJECTS FOUND THAT COULD HAVE CAUSED THE BREAKAGE. I WAS TOLD BY THE HYUNDAI DEALERSHIP MY VIN NUMBER WAS NOT LISTED AS A MEMBER OF THE RECALL GROUP OF 2012 VELOSTER'S THAT HAD SAME COMPLAINTS MADE OF EXPLODING SUNROOFS. I CONSIDERED MYSELF BLESSED TO HAVE NOT BEEN CAUSED BODILY INJURIES BY THE EXPLOSION AND BLESSED THAT MY INSURANCE ALLOWED REPAIR EXPENSES TO BE COVERED UNDER COMPREHENSIVE INSURANCE. ONCE IT IS REPAIRED I WILL DIVERT MY FOCUS ON TRADING THE VEHICLE IN FOR A MORE RELIABLE AND SAFE VEHICLE WITH NO SUNROOF FEATURE TO CAUSE FUTURE COSTLY CHALLENGES FOR ME TO HAVE TO SUBMIT A CLAIM WITH MY INSURANCE.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 13,000 MILES LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE MASTER CYLINDER AGAIN. THE LOCAL DEALER (RICK CASE HYUNDAI, 19991 VILLA VIEW RD, CLEVELAND, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 46,900. *TT CONSUMER STATED MASTER CYLINDERS WERE REPLACED 2 TIMES. UPDATED 11/29/18*JB

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WITHOUT WARNING, THE GEARS FAILED TO SHIFT INTO DRIVE AND REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS UNABLE TO BE DRIVEN. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF A DEALER MAY BE ABLE TO INSPECT AND DIAGNOSE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED THE GLASS ROOF HAD SHATTERED AND GLASS WAS SCATTERED ON THE GROUND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS NOT A RECALL ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL, BUT THAT THE MATTER WOULD BE INVESTIGATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 97,000.

VEHICLE WAS PARKED IN DRIVEWAY IN CT FOR TWO DAYS; WOULD NOT REVERSE; JUST REVVED. WAS PUSHED TO STREET. DROVE NORMALLY OVER 100 MILES TOWARD HOME IN NJ VIA INTERSTATE HIGHWAYS. DRIVE GEAR THEN STARTED TO FREE-REV WHEN STARTING FROM A STOP ON LOCAL HIGHWAY; CONTINUED TO SLIP; LIMITED SPEED ATTAINABLE; CARS SWERVING AROUND ME. UNABLE TO REVERSE AT HOME; CAR HAD TO BE TOWED. DEALER HAD CAR FOR 2 1/2 DAYS. DID PHYSICAL EXAMINATION, COMPUTER TEST, AND A 45 MILE ROAD TEST. SAID CAR "WAS PERFECT." CALLED IT "AN INCONVENIENT COMPUTER GLITCH." "INCONVENIENT?" IT WAS TERRIBLY FRIGHTENING!

THE 2012 HYUNDAI VELOSTER EMITS A STRONG ODOR OF GAS IN THE CABIN WHEN DRIVEN IN TEMPERATURES OVER 100 DEGREES. I HAVE RESEARCHED THIS ON THE INTERNET AND HAVE NOTICED SEVERAL COMPLAINTS- ALL STATING THAT HYUNDAI STATES THIS IS NORMAL. I HAVE ALSO WENT TO TO THE DEALERSHIP AND BEEN TOLD THAT THIS SMELL IS WITHIN NORMAL LIMITS. THE SMELL IS SO STRONG THAT I HAVE ACTUALLY VOMITED AND MY KIDS HAVE HAD TO LAY DOWN DUE TO NAUSEA. IT HAPPENS WHEN THE VEHICLE IS MOVING OR NOT.

HYUNDAI VELOSTER 2012 - TRAVELLING IN LEFT LANE OF DIVIDED 4 LANE HIGHWAY AT 65MPH, BRAKED AND SLIGHTLY VEERED TO LEFT SUDDENLY AS VEHICLE IN RIGHT LANE MOVED INTO LEFT LANE IN FRONT AT SLOWER RATE OF SPEED. WITH VERY LITTLE LEFT SHOULDER, VEHICLE WENT OFF THE ROAD INTO THE GRASSY DAMP MEDIAN. DUE TO LOSS OF TRACTION, WAS DIFFICULT TO CONTROL VEHICLE, HAD CHOICE OF HITTING TREES/CREEK OR CONCRETE BRIDGE SUPPORT. VEHICLE HIT BRIDGE SUPPORT STILL TRAVELING AT 45-65MPH HEAD ON, THEN SWUNG AROUND SO LEFT SIDE OF PASSENGER VEHICLE SCRAPED ON THE BRIDGE SUPPORT FROM FRONT BUMPER TO REAR SEAT. VEHICLE SUFFERED MAJOR DAMAGE TO FRONT END, TORE OFF MIRROR, DOOR HANDLE AND BROKE ALL GLASS ON LEFT SIDE. AIRBAGS DID NOT DEPLOY ANYWHERE IN THE VEHICLE. DRIVER WAS STRUCK BY AN OBJECT IN VEHICLE CAUSING A SEVERE LACERATION ACROSS EYELID FROM NOSE, UP ACROSS EYEBROW. ABOUT 1.5" LONG, CUT TO BONE. SIDE WINDOW GLASS SHATTERED RESULTING IN SEVERAL PIECES EMBEDDING IN VARIOUS BODY PARTS AND MANY SHARP SLIVERS OF GLASS ALL OVER. HAD AIRBAGS DEPLOYED, PARTICULARLY THE STEERING WHEEL AIRBAG, WE FEEL THAT THE DRIVER MAY HAVE AVOIDED THE INJURY TO THE EYE WHICH WILL REQUIRE RECONSTRUCTIVE SURGERY TO REPAIR. WIPER WASHER STALK BROKE OFF FROM STEERING WHEEL WITH THE OUTER PORTION COMPLETELY COMING APART WITH A 2-3" PROTRUDING PLASTIC CORE WHICH WE BELIEVE CAUSED THE EYE INJURY DUE TO BLOOD ON THE ITEM. OTHER POSSIBILITY WOULD BE THE REARVIEW MIRROR. IN EITHER CASE WE FEEL THAT AIR BAG DEPLOYMENT WOULD HAVE PREVENT FACE FROM CONTACTING EITHER OF THOSE ITEMS.

THE BLOWER MOTOR ON THE AC/HEATER KEEPS FAILING SO THAT YOU CAN'T GET EITHER HOT OR COOL AIR INTO THE CAR. ONCE IT HAPPENS YOU JUST HAVE NO HEAT OR COOL CONTROL. THIS IS MISERABLE IN THE SUMMER BUT VERY DANGEROUS IN THE WINTER BECAUSE YOU CANNOT DEFROST YOUR WINDOWS SO THAT IT WILL BE SAFE TO DRIVE. EVEN IF IT'S NOT FREEZING THE WINDOW JUST BREATHING INSIDE THE CAR WILL FOG THINGS SO YOU CANNOT SEE IF IT'S RAINING OR COLD OUTSIDE WHICH IS VERY DANGEROUS. THE BLOWER MOTOR FOR THE AC/HEATING NEEDS TO WORK. THAT PART HAS FAILED 3 TIMES ON MY VERY SAME VEHICLE. I KNOW THIS CANNOT BE HAPPENING TO JUST ME ALONE. WHEN I TOOK THE CAR IN TO HAVE THIS FIXED AGAIN YESTERDAY THE MECHANIC SAID THAT ON THE HYUNDAI THE BLOWER SYSTEM FOR THE AC/HEATING IS A REGULAR PROBLEM IN THE HYUNDAI. I DON'T THINK HE WAS SUPPOSED TO SAY THAT BUT HE DID. PLEASE INVESTIGATE.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE PUSH TO START BUTTON FAILED TO START THE VEHICLE. ON SEVERAL OCCASIONS, IT WAS DIFFICULT TO TURN THE VEHICLE OFF BY USING THE PUSH TO START BUTTON. THE CONTACT STATED THAT THE FAILURE CAUSED THE RADIO AND THE BACK UP CAMERA TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,871. UPDATED 06/29/16*LJ *CN

THE DRIVER'S SIDE WHEEL BEARING BEGAN MAKING A ROARING SOUND ABOUT 10,000 MILES AGO. THE CAR CURRENTLY HAS JUST OVER 80,000 MILES IT. I WENT TO GO REPLACE MY WHEEL BEARING AND FOUND THE AXLE NUT HAD BACKED OFF ON IT'S OWN AT LEAST A QUARTER OF A TURN. THE NUT, YOU CAN SEE WHERE IT WAS SUPPOSED TO HAVE BEEN LOCKED INTO PLACE, AND THAT AREA IS MOVED AT LEAST A QUARTER OF A TURN FROM WHERE IT IS SUPPOSED TO BE "LOCKED IN" SO IT DOES NOT SPIN LOOSE. I JUST NOTICED THIS TO DETERMINE THE CAUSE OF WHEEL BEARING FAILURE ON 5/1/16. VEHICLE NOISE WHILE IN MOTION ON ALL TYPES OF ROADS. NOISE WORSE IN A RIGHT HAND TURN. NO ACCIDENT, NO INJURIES, YET.

SUNROOF EXPLODED WHILE THE CAR WAS BEING OPERATED ALONG THE HIGHWAY. THERE WAS A SUDDEN LOUD NOISE LIKE A SHOT FROM A FIREARM. THEN THE GLASS FROM THE SUNROOF STARTED TO FALL INTO THE INTERIOR OF THE CAR. THERE WAS DAMAGE TO FABRIC LINER THAT CONCEALS THE SUNROOF, AND THE REAR SPOILER. THERE MIGHT BE OTHER DAMAGE YET TO BE DISCOVERED.

CAR OFTEN FAILS TO START WHEN TURNING THE IGNITION KEY. THE LIGHTS, AND RADIO TURN ON WHEN THE IGNITION KEY IS IN, BUT WHEN I TURN THE KEY TO START I HEAR A CLICK AND THE CAR IS DEAD. IF I REPEAT THIS SEVERAL TIMES THE CAR MAY START NORMALLY. THE PROBLEM STATED SEVERAL WEEKS AGO. I HAVE GONE TO THE DEALER TWICE. THE FIRST TIME THEY CLAIMED IT WAS THE BATTERY. THEY CHANGED THE BATTERY (IT COST ME $100). THIS SOLVED THE PROBLEM FOR 2-3 DAYS (OR PERHAPS IT WAS THE WARMER WEATHER, SEE BELOW). A WEEK LATER THE PROBLEM CAME BACK AND THE ENGINE LIGHT CAME ON. THEY REPLACED THE OXYGEN SENSOR. THIS FIXED THE ENGINE LIGHT ISSUE. THE CAR WAS OK FOR A DAY. THE PROBLEM WITH FAILING START IS BACK AND IT IS GETTING WORST. YESTERDAY IT TOOK ME 5 MINUTES IN THE MORNING AND 25 MINUTES AT NIGHT TO START THE CAR. I GOT THE FEELING THAT THE PROBLEM WORSENS IN COLD WEATHER (I TOLD THAT TO THE DEALER THE FIRST TIME I BROUGHT IT IN, BUT THEY JUST IGNORED ME). EACH TIME I TOOK IT TO THE DEALER THE WHETHER HAPPENED TO BE WARMER (ABOVE 0 CELSIUS). LAST COUPLE OF DAYS THE TEMPERATURE WAS BELOW -3 CELSIUS. YESTERDAY I PARKED THE CAR INSIDE MY GARAGE. THIS MORNING, WITH A TEMPERATURE +4 CELSIUS IN MY GARAGE, THE CAR STARTED AT THE FIRST TRY. I WAITED 10 MINUTES AND TRIED AGAIN AND THE CAR AGAIN STARTED AT THE FIRST TRY. I WILL GO TO THE DEALER AGAIN THIS WEEKEND. I TRIED DIFFERENT WAYS OF STARTING THE CAR WITH NO SUCCESS (1-CLUTCH ENGAGED AND FIRST, 2-CLUTCH ENGAGED AND NEUTRAL, 3-NEUTRAL AND NO CLUTCH, 3-DIFFERENT VARIATIONS OF RADION ON/OFF, AS WELL AS HEATER FAN ON, OR OFF. THE FOLLOWING MAY HAVE BEEN THERE ALWAYS BUT NOW I NOTICE SINCE I AM MORE AWARE OF CAR SOUNDS. THERE IS A BEEPING SOUND WHEN I ENTER THE KEY AND TURN THE DASHBOARD ON. THAT BEEPING SOUND LAST FOR ABOUT 10 SECONDS AND ENDS WITH A CLICK. THE SAME HAPPENS AFTER THE CAR ENGINE IS TURN OFF.

DEALER SAYS THEY CAN'T REPLICATE THE PROBLEM. VEHICLE HAS INTERMITTENT PROBLEMS STARTING. WHEN TURNING KEY IN IGNITION, USUALLY IN COLDER WEATHER IN THE MORNINGS, VEHICLE WILL NOT START. THERE IS JUST A 1-CLICK SOUND PER IGNITION CYCLE, BUT NO IGNITION OCCURS. ALL LIGHTS COME ON DASH, RADIO TURNS ON, ETC. REPLACED BATTERY DUE TO FAILED BATTERY TEST, BUT THIS DID NOT FIX THE STARTER PROBLEM. I BELIEVE THE STARTER ASSEMBLY IS STARTING TO FAIL BUT THE DEALER HAS BEEN VERY UNHELPFUL. I DRIVE A LOT FOR WORK, ESPECIALLY TO REMOTE AREAS, AND I'M GOING TO GET STRANDED EVENTUALLY WITHOUT ANY CELL SERVICE.

VEHICLE WOULD NOT START. SMART JUNCTION BOX WAS FOUND TO BE FAULTY DUE TO A SHORT IN THE WIRING HARNESS. IN ADDITION TO THE WIRING HARNESS NEEDING TO BE REPAIRED, THE BATTERY NEEDED TO BE REPLACED. WAS NOT COVERED UNDER THE WARRANTY OR EXTENDED WARRANTY.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SUN ROOF SUDDENLY EXPLODED AND SHATTERED GLASS DROPPED ALL OVER INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

FROM 9/8/2015 TO 11/14/15 I HAVE HAD THREE TIRES NEEDING REPLACEMENT DUE TO THEIR SENSITIVITY OF MINIMAL ROAD CONDITIONS AND GETTING DAMAGED. EACH TIME I HIT A SMALL POT HOLE, SMALL ENOUGH TO WHERE I THOUGHT IT WAS A DIP IN THE ROAD AS I CAME UPON IT. BUT ONCE THERE I COULDN'T SAFELY MANEUVER AROUND IT TO AVOID IT. THE STYLE OF THESE TIRES ARE 18" WHEELS WHICH LEAVES NO ROOM FOR CUSHION. I HAVE NEVER HAD A PROBLEM WITH MY SPORTS CARS, SO I DIDN'T THINK TO ASK ABOUT TIRE ISSUES WHEN I PURCHASED THIS ONE. I CANNOT CONTINUE TO PURCHASE A NEW TIRE APPROXIMATELY EVERY 3 WEEKS, SO ON 11/18/15 I HAVE TO PAY ANOTHER SIGNIFICANT AMOUNT OF MONEY TO PURCHASE A FULL SET OF TIRES THAT WILL HOPEFULLY NOT BLOW OUT AT ANY BUMP OR TWIG IN THE ROAD. THE ROADS I TRAVEL ARE CITY ROADS AND AREN'T EVEN HAZARDOUS ROADS WITH ULTIMATELY DANGEROUS DRIVING CONDITIONS. I PURCHASED THIS CAR IN JULY 2015, AND TO HAVE TO GO THROUGH ALL THIS IN LESS THAN 6 MONTHS IS RIDICULOUS. MY PAPERWORK IS ALL THROUGH DISCOUNT TIRE IN AUBURN HILLS, MICHIGAN.

ON FRIDAY OCTOBER 23 A DRUNK DRIVER LOST CONTROL OF HIS 2011 CAMARO CROSSED THE MEDIAN ON A CITY STREET AND BARRELED INTO MY SONS 2012 HYUNDAI VELOSTER. WHILE THE CAMARO AIR BAGS INFLATED, OUR VELOSTER DID NOT. ACCORDING TO HYUNDAI DIAGRAM THERE ARE TWO SENSORS IN THE FRONT DRIVERS SIDE, NEITHER WORKED. THOUGH MY SON AND HIS PASSENGER WALKED AWAY, I AM CONCERNED THAT THESE SENSORS/AIR BAGS ARE DEFECTIVE AND SHOULD BE LOOKED INTO. OUR VEHICLE WAS PUSHED BACK SEVERAL FEET AFTER THE IMPACT AND THEY DID NOT DEPLOY. I AM CONCERNED ABOUT THE SAFETY OF THESE VEHICLES PROTECTING LIVES. ONE OF THE REASONS I BOUGHT THIS CAR WAS DUE THE MANY AIRBAGS. I AM DISAPPOINTED AND CONCERNED ABOUT THIS POSSIBLE DEFECT...UPDATED 12/11/15 *BF

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE PARKED, THE SUN ROOF EXPLODED. THE CONTACT STATED THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY) PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

AS I WAS DRIVING ON THE HIGHWAY, THE SUNROOF TO MY CAR SUDDENLY EXPLODED FOR NO APPARENT REASON. THIS VERY EASILY COULD HAVE CAUSED ME TO WRECK INTO ANOTHER CAR, AS I PANICKED TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER. I THOUGHT AT FIRST THAT I HAD HIT SOMEONE, OR SOMEONE HAD HIT ME. HOWEVER UPON INSPECTION THERE WAS NOTHING WRONG WITH ANY OTHER PART OF MY CAR. I CAN BEST EXPLAIN THIS BY ASKING YOU TO IMAGINE DRIVING DOWN THE HIGHWAY AND A HUGE ROCK FALLING ON MY SUNROOF. AFTER A PULLED OVER AND INSPECTED MY BROKEN SUNROOF THERE WAS NO ROCK OR ANYTHING ELSE TO SUGGEST SOMETHING FELL ON MY ROOF.

I WENT TO A TIRE STORE 8/24/15 TO HAVE A SCREW TAKEN OUT OF RIGHT FRONT TIRE AND HAVE PATCHED. ABOUT 30 MINUTES LATER MECHANIC CALLED ME BACK TO LOOK AT THE KUMHO TIRE AND THE STEEL WAS SEPARATING INSIDE AND AROUND THE EDGE NEAR WHERE THE WHEEL AREA WOULD BE. THEY WOULD NOT PUT THIS TIRE BACK ON THE CAR FOR LIABILITY REASONS. HE WANTED TO PUT THE SPARE TIRE ON AND WAS SURPRISED TO HEAR HYUNDAI DOESN'T PROVIDE ONE. THEY PULLED THE LEFT FRONT TIRE OFF AND FOUND THE SAME DEFECT-ONLY WORSE. I HAD TO WAIT AN HOUR FOR 2 NEW TIRES TO BE DELIVERED AND THEN INSTALLED. I PAID $405.36 FOR 2 NEW TIRES ! I UNDERSTAND THEY ARE LOW PROFILE TIRES AND MORE EXPENSIVE BUT THEY SHOULD HAVE LASTED LONGER ! I DID EVERYTHING I WAS SUPPOSED TO DO --RECORDS TO PROVE --ROTATE EVERY OTHER OIL CHANGE AND NEVER THOUGHT I WOULD HAVE TO BUY 2 NEW TIRES AT 27,179 MILES. MY CAR IS GARAGE KEPT AT HOME AND IN A PARKING GARAGE AT WORK. I HAVE 2 MORE TIRES THAT NEED TO BE CHECKED BUT I CAN'T AFFORD ANOTHER $400. I'M AFRAID TO DRIVE THIS CAR! I EXPECTED MORE FROM HYUNDAI AND KUMHO. PLEASE ADVISE.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE HEADLIGHT BULBS BURNED OUT OFTEN. ALSO, WHILE IDLING AT A STOP, THE VEHICLE JERKED, LOST POWER, AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT THE VEHICLE ACCELERATED AUTOMATICALLY IN INTERVALS AND THE ENGINE MADE A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO THE DEALER. THE FAILURES WERE NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE DRIVING 65 MPH ON AN INTERSTATE, THE SUN ROOF GLASS EXPLODED. THE ROOF WAS NOT OPEN AT THE TIME OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY), BUT IT DID NOT PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,587.

ROLLED BACKWARDS WHILE PARKED IN MY DRIVEWAY TWICE AND VEHICLE WAS FOUND OUT IN THE ROAD BY MY NEIGHBORS. I WAS DRIVING IT A WEEK AGO AND MY RPM'S WERE TACKING REALLY HIGH BUT COULD NOT ACCELERATE SPEED AND I WAS IN 6TH GEAR AND IT WAS TELLING ME TO SHIFT TO 6TH THEN 5TH BACK AND FORTH. HAD IT CHECKED OUT AT DEALERSHIP AND THEY SAID MY CLUTCH HAD ABNORMAL WEAR AND TEAR BUT WASN'T COVERED UNDER WARRANTY. THEY DID NOT CHECK THE PARKING BREAK TO SEE IF IT WAS WHAT CAUSED THE MALFUNCTION OF THE CLUTCH. THE CLUTCH NEVER GAVE ME ANY PROBLEMS IT WAS JUST THE CAR LAGGED WHEN TRYING TO ACCELERATE SPEED.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE PARKING BRAKE BECAME INOPERABLE AND THE VEHICLE WOULD CONTINUE TO ROLL WHEN PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER. BOTH TECHNICIANS DIAGNOSED THAT THE REAR CALIPERS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V567000 (BRAKES). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 62,000.

AT APPROXIMATELY 75,000 MILES, THE PARKING BRAKE BEGAN TO FAIL. THIS IS A SERIOUS SAFETY ISSUE CONSIDERING THAT THE VEHICLE UTILIZES A MANUAL TRANSMISSION AND WILL ROLL IF PARKED ON ANY INCLINED SURFACE. THIS ISSUE WAS ADDRESSED UNDER THE NHTSA CAMPAIGN ID NUMBER 12V567000, BUT ONLY INCLUDED REPLACEMENT OF THE PARKING BRAKE LINKAGE AND CABLE (THE WORDING IN CAMPAING 12V567000 STATES THAT DEALERS "WILL REPLACE THE REAR BRAKE CALIPER ASSEMBLIES FREE OF CHARGE"). FOR THIS PARTICULAR VEHICLE, THE CAR WAS SERVICED IN 2013 TO INCLUDE PARKING BRAKE LINKAGE AND CABLE REPLACEMENT UNDER THAT CAMPAIGN. THERE WAS NO PARTICULAR PROBLEM WITH THE PARKING BRAKE AT THAT TIME. IN MAY OF 2015, THE PARKING BRAKE BEGAN TO FAIL WITH THE EXACT SYMPTOMS ISSUED IN THE INITIAL RECALL. HOWEVER, BOTH REAR BRAKE CALIPERS COMPLETELY FAILED AND THE PARKING BRAKE WOULD NO LONGER ENGAGE. HYUNDAI WOULD NOT REPLACE THE CALIPERS FREE OF CHARGE BECAUSE THE RECALL, ACCORDING TO THEM, DID NOT INCLUDE THE BRAKE CALIPERS IN THEIR ENTIRETY. I BELIEVE THIS IS A FAILURE BY HYUNDAI TO PROPERLY ADDRESS THE REASON FOR THE PARKING BRAKE FAILURE. EACH CALIPER COSTS SOMEWHERE BETWEEN $250-$300, SO CONSUMERS WILL CURRENTLY FIND THEMSELVES PAYING APPROXIMATELY $800 IN PARTS AND LABOR TO FIX THE PROBLEM. BECAUSE I WAS DISSATISFIED WITH HYUNDAI AND THEIR FAILURE TO REPLACE PARTS THAT ARE LINKED TO A KNOWN RECALL/SAFETY ISSUE, I HAD MY CAR TOWED FROM THE DEALERSHIP (THE BRAKE CALIPERS LOCKED UP AFTER MECHANICS AT THE DEALERSHIP INSPECTED THEM AND THE CAR WAS NO LONGER DRIVEABLE) TO A PRIVATE MECHANIC TO FIX THE PROBLEM.

THE DATE OF 4/20/15 IS THE LATEST TIME(OR BY THE WAY I HAVE TO WAIT TILL 5/22/15 TO BRING IT IN.... FIRST DAY THEY HAD ROOM FOR ME......THIS IS GOING TO BE THE 4TH TIME THEY HAVE REPLACE(OVER THE PAST 2 YEARS) THE (97250-2V010-BLH CONTROL ASSY-HEAT) BECAUSE THE FAN DIAL DON'T WORK ON 3 OR 4 POSITIONS. WHEN IT GETS REAL BAD IT DON'T WORK AT ALL. THE DEALER IS GIVING ME A HARD TIME BECAUSE THEY HAVE TO REPLACE AGAIN..... THIS IS A COMMON PROBLEM ... AND IT NEEDS TO BE FIXED.... AND WHEN THE CUSTOMER BRINGS IT IN WITH THIS PROBLEM THEY SHOULD JUST SAY THEY ARE SORRY AND FIX IT. *TR

UNDER NORMAL DRIVING CONDITIONS, AS I WAS SHIFTING INTO SECOND GEAR, THE SEATBELT MOUNTING ASSEMBLY DISLODGED FROM THE WALL OF THE VEHICLE. ONCE DISLOGED, THE WEIGHT OF THE FALLING ASSEMBLY CAUSED THE BELT TO TWIST AND BECOME STUCK IN THE SLOT WHERE THE BELT RETRACTS INTO THE WALL OF THE CAR, LEAVING THE BELT SOMEWHAT LOOSE AND NON FUNCTIONAL. THIS IS NOW THE SECOND SAFETY COMPLAINT I HAVE FILED ON THE SAME CAR. *TR

WHILE DRIVING 70MPH ON I95 N IN VA WITH THE SUNROOF POPPED OPEN (NOT SLID ALL THE WAY BACK) THERE WAS A LOUD POP THAT SOUNDED LIKE AN EXPLOSION OR GUNSHOT AND THE ROOF GLASS SHATTERED AND FELL INTO THE CAR. CONTROL OF THE CAR WAS MAINTAINED AND SINCE I DID NOT WANT TO PULL OVER ON A BUSY HIGHWAY I PROCEEDED TO DRIVE DIRECTLY TO THE HYUNDAI DEALERSHIP IN FAIRFAX, VA. WHILE DRIVING, SHATTERED GLASS CONTINUED TO SLIDE DOWN OUR BACKS (ME AND ONE PASSENGER). AFTER WE PARKED AND EXITED THE CAR WE HAD TO SHAKE THE SHARDS OF GLASS FROM OUR HAIR AND CLOTHES. MY PASSENGER AND I WERE ABLE TO REMAIN CALM THROUGH THIS ORDEAL BUT I WAS STILL TREMBLING WHEN WE ARRIVED AT THE DEALERSHIP. ON FEB. 8, 2013 THE CAR WAS TAKEN TO THE DEALERSHIP (CHECKERED FLAG HYUNDAI) AND THE SUNROOF WAS INSPECTED FOR A RECALL BY HYUNDAI. AFTER THE RECALL INSPECTION WAS COMPLETE IT WAS REPORTED THAT THE SUNROOF HAD PASSED AND WAS NOT PART OF THE RECALLED BATCH OF GLASS. CLEARLY THE PROCEDURE HYUNDAI CREATED TO TEST FOR THIS PROBLEM WAS NOT SUFFICIENT AND DID NOT CATCH ALL THE PROBLEM GLASS. *TR

I WAS DRIVING HOME FROM WORK WITH PELTING ICE, JUST GOT OFF THE EXPRESSWAY, STOPPED TO GET FOOD FOR DINNER. PARKED IN A LARGE LOT, WHEN I WAS WALKING OUT WITH MY GROCERIES, HEARD A SOUND LIKE A GUN SHOT. I WAS ABOUT 8 FEET FROM MY CAR AND REALIZED MY SUNROOF JUST EXPLODED. THERE WAS VERY SHARP JAGGED PIECES OF GLASS ALL OVER MY INTERIOR. I HAD TO GET A BLANKET FROM THE TRUNK AND SIT ON IT TO GET HOME WITHOUT CUTTING MYSELF AND NEARLY HAD ANOTHER ACCIDENT BECAUSE THE PELTING ICE WAS COMING DOWN ON MY FACE. THANK GOD IT DIDN'T HAPPEN WHILE I WAS ON THE EXPRESSWAY, PROBABLY WOULD HAVE KILLED SOMEONE OR MYSELF WITH GLASS EXPLODING INTO MY FACE. CALLED THE DEALER, THEY WERE RUDE AND UNCARING UNTIL MY WIFE GOT INVOLVED. SHE HAD TO ARGUE WITH THE SERVICE ASSISTANT MANAGER, BRANDY, ON SEVERAL OCCASIONS. I TOOK MY CAR IN TO KERRY FOR THE RECALL IN 2014 AND THEY GAVE IT BACK TO ME SAYING IT WAS TESTED AND WAS SAFE. BRANDY FELT HYUNDAI WAS LIABLE AND WAS VERY FLIPPANT WITH THE WIFE...BIG MISTAKE. SHE CALLED THE GENERAL MANAGER OF THE DEALERSHIP WHEN BRANDY REFUSED TO PAY FOR MY RENTAL CAR DURING THE 4 WEEKS THEY HAD MY VELOSTER IN FOR REPLACING THE ROOF. ALL IN ALL, THIS COULD HAVE EASILY BEEN A FATAL ISSUE IF GOD HADN'T BEEN WATCHING OVER ME. IT SCARES US TO THINK OF WHAT COULD HAVE BEEN, JUST 15 MINUTES EARLIER. WE FEEL HYUNDAI SHOULD BE SUED FOR THIS, CLASS ACTION. I CAN'T SAY I FEEL SAFE DRIVING THE VEHICLE NOW, BUT HAVE NO CHOICE.

ON SATURDAY 2-28-2015, I WAS DRIVING ON A MAJOR INTERSTATE HIGHWAY WHEN ALL OF A SUDDEN MY CAR STOPPED RESPONDING. I ATTEMPTED TO ACCELERATE, BUT THE VEHICLE WOULD NOT RESPOND. THANKFULLY, I WAS IN A CONSTRUCTION ZONE SO THE SURROUNDING CARS WERE ALREADY ALERT AND SLOWING DOWN. HOWEVER, I WAS RAPIDLY LOSING SPEED AND COULD NOT KEEP UP OR ACCELERATE. I DRIFTED THE CAR INTO THE EMERGENCY LANE, WHERE THEN THE CAR DIED. I CALLED ROAD SIDE ASSISTANCE BUT WAS NOT ABLE TO GET THROUGH. A POLICE OFFICER ARRIVED. HE COULD NOT GET THE CAR TO START EITHER. WE HAD MY CAR TOWED SINCE I WAS INTERFERING WITH A MAJOR HIGHWAY'S TRAFFIC FLOW. THE HYUNDAI DEALERSHIP I WAS TOWED TO WAS JUST BEGINNING TO CLOSE. THEY SAID THEY COULD START THE PAPERWORK AND STORE MY CAR THERE, BUT THEY WOULD NOT BE ABLE TO WORK ON IT UNTIL MONDAY. COME MONDAY MORNING, THE DEALERSHIP SAID THEY COULD NOT DUPLICATE THE ERROR AND THEREFORE THERE WAS NOTHING WRONG WITH MY CAR. HOWEVER, SINCE I WAS STILL WITHIN MY WARRANTY, THEY WOULD REIMBURSE ME FOR THE HOTEL AND TOW. IN SUMMER 2018, I TOOK THE SAME CAR INTO THE SHOP TO GET SERVICED FOR A SEPARATE ISSUE (THE CAR'S CLOCK WAS CONSTANTLY EITHER TOO FAST/SLOW DESPITE TAKING IT TO A DOZEN DEALERSHIPS TO GET 'FIXED'). AT THAT TIME I ALSO SAID THE CAR JUMPS AND DOESN'T RESPOND SMOOTHLY. I WAS WORRIED I WAS GOING TO HAVE ANOTHER ISSUE LIKE THE HIGHWAY STALL. AFTER MANY CONVERSATIONS, THE DEALERSHIP & HYUNDAI CORPORATE SAID THERE WAS NOTHING WRONG WITH THE CAR. HOWEVER, RESEARCH SHOWS THAT THERE IS CLEARLY SOMETHING WRONG WITH THE VELOSTER DUAL CLUTCH TRANSMISSION. A QUICK GOOGLE/YOUTUBE SEARCH SHOWS HUNDREDS OF OTHER OWNERS HAVING SIMILAR ISSUES WITH THE CAR RANDOMLY REVVING OR ACTING UP. ATTACHED IS THE PHONE CALL RECORDING OF MY INITIAL CONVERSATION WITH HYUNDAI AS WELL AS THE RECEIPTS THEY REIMBURSED ME FOR. (WHICH TOOK 2 AND A HALF YEARS)

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS IN PARK, THE CONTACT STARTED THE VEHICLE, BUT THE GEAR DID NOT SHIFT INTO DRIVE OR REVERSE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND, WHILE PROCEEDING TO EXIT, THE VEHICLE MOVED AND PINNED THE CONTACT UNDER THE DOOR. THE VEHICLE THEN ROLLED BACK OVER THE CONTACT AND STOPPED APPROXIMATELY TWENTY FEET WITHOUT IMPACT. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED AND TOOK THE VEHICLE TO MISSOULA HYUNDAI (406-549-5178, LOCATED AT 2715 BROOKS ST, MISSOULA, MT 59801) WHERE THE TECHNICIAN KEPT THE VEHICLE FOR TEN DAYS, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT PICKED UP THE VEHICLE AND THE FAILURE RECURRED AFTER THREE WEEKS. THE CONTACT RECORDED THE FAILURE AND TOOK THE VEHICLE BACK TO THE SAME DEALER. A DIAGNOSTIC TEST WAS PERFORMED AND IT WAS DIAGNOSED THAT A GEAR ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE CONTACT WAS INFORMED TO SIGN AN AUTHORIZATION FOR A CASE MANAGER TO HAVE THE VEHICLE EVALUATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,276.

TL*THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SUN ROOF SHATTERED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THERE WERE NO INJURIES REPORTED AS A RESULT OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

DRIVING AT 70MPH SOUTHBOUND ON I-5 NEAR ALBANY OR THE SUNROOF SUDDENLY IMPLODED, SHOWERING THE INSIDE OF THE CAR WITH GLASS. THE SUNROOF WAS CLOSED AS WERE ALL OF THE WINDOWS AND THE SHADE WAS OPEN. DESPITE THE TRAFFIC I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND MY PASSENGER AND I COULD SHAKE OUT THE PIECES OF GLASS FROM OUR HAIR AND CLOTHES. APART FROM SOME SMALL CUTS THERE WERE NO SERIOUS INJURIES. THE ENTIRE INSIDE OF THE CAR IS COVERED IN BITS OF BROKEN GLASS- THANKFULLY WE DIDN'T HAVE ANYONE IN THE BACK SEATS. UPON HAVING THE SERVICE DEPARTMENT AT THE DEALER INSPECT THE ROOF, I WAS TOLD TO CONTACT MY INSURANCE COMPANY AND SEE IF I HAVE COVERAGE FOR THE GLASS. WHEN THE SUNROOF RECALL CAME OUT LAST YEAR I BROUGHT MY VEHICLE IN IMMEDIATELY AND WAS TOLD THAT IT WAS OKAY, SO THIS APPARENTLY ABSOLVES HYUNDAI FROM RESPONSIBILITY WHEN IT FAILS AS MINE DID. WHAT I DON'T UNDERSTAND IS WHY THIS ROOF IS NOT MADE OF LAMINATED GLASS OR SOMEHOW COATED SO THAT IF IT WERE TO SHATTER GLASS WOULDN'T ENTER THE PASSENGER COMPARTMENT. *TR