NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Infiniti G37. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
INFINITI NEEDS TO RECALL THE TIMING CHAIN GALLEY GASKETS. MY 2009 G37XS SEDAN RECENTLY BLEW THE GALLEY GASKETS AND IT SEEMS AS IF THIS IS A COMMON PROBLEM AND IS A VERY EXPENSIVE FIX. RECALL THIS ISSUE PLEASE I ALWAYS USE 93 GAS. ALWAYS USE MOBIL 1 FULL SYNTHETIC OIL, AND ALWAYS DO ALL MAINTENANCE ON THE CAR ON TIME. I'M SHOCKED AND AGGRAVATED THAT THIS ISSUE HAPPENED AND INFINITI DID NOT RECALL IT.
TL* THE CONTACT OWNS A 2009 INFINITI G37. WHILE DRIVING 65 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE OWNER'S MANUAL STATED THAT IN THE EVENT OF A CRASH, THE AIR BAG MAY NOT DEPLOY. INFINITI OF NASHUA (LOCATED AT 11 MARMON DR, NASHUA, NH 03060, (603) 891-1400) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO THE DEALER TO BE DIAGNOSED, BUT HE DECLINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
PASSENGER OCCUPANT AIRBAG/SEAT SENSOR FAULTY. UPON DOING RESEARCH FIND INFINITI IS CHARGING OVER $6000.00 FOR REPLACEMENT. THIS DIRECTLY AFFECTS PASSENGER SAFETY AS AIRBAG WILL NOT DEPLOY WITH A BAD SENSOR. CONSUMERS CANNOT AFFORD THIS COST
AIR BAG LIGHT RECENTLY CAME ON. I TOOK TO THE DEALER AND AFTER PAYING A DIAGNOSTIC FEE OF $158 THEY SAID "THE SEAT CUSHION NEEDS TO BE REPLACED, OCCUPANT SENSOR IS PART OF IT AND IT WOULD COST ABOUT $5,000+. WITH SO MANY SIMILAR COMPLAINTS, THIS SHOULD BE A RECALL.
AIR BAG LIGHT RECENTLY CAME ON. I TOOK TO THE DEALER AND AFTER PAYING A DIAGNOSTIC FEE OF $170 THEY SAID "THE SEAT CUSHION NEEDS TO BE REPLACED, OCCUPANT SENSOR IS PART OF IT AND IT WOULD COST ABOUT $7,000+. WITH SO MANY SIMILAR COMPLAINTS, THIS SHOULD BE A RECALL.
I WAS ON THE HIGHWAY TRAVELING ABOUT 60-65 MPH AND A TRUCK MERGED, I SLOWED THEN DECIDED TO PASS AS IT WAS A LARGER TYPE TRUCK AND SLOW TO MERGE, WHEN I STEPPED ON THE GAS...NOTHING HAPPENED. THE VEHICLE SEEMED TO HAVE GONE INTO NEUTRAL LIKE SPACE AND I HAD NO GEAR AND I WAS HALF IN THE PASSING LANE. I HAVE AN AUTOMATIC TRANSMISSION. I TOOK MY FOOT OFF THE GAS AND IT FINALLY APPEARED TO CATCH, BUT I THOUGHT I WAS GOING TO CRASH. I DID HAVE SHIFT AND LAG ISSUES AND JUST GOT A TCM UPDATE 05/25/2019 WHICH APPEARS TO HAVE SOLVED THE OTHER PROBLEMS, BUT I AM AFRAID TO PASS ON THE HIGHWAY BECAUSE I AM NOT SURE IF THIS ISSUE WAS THE SAME AS THE LAGGING AT LOWER SPEEDS AND ROUGH DOWNSHIFTING.
B1018 DTC CODE FOR A FAILED OCCUPANCY SENSOR. MANY MANY REPORTED FAULTS AND INFINITI CHOOSES TO IGNORE THE SERIOUS PROBLEM. IN MOST CASES, THE REPAIR IS $6,000+. SOMETIMES 80-90% OF TRUE VEHICLE'S MARKET VALUE.
I HAVE A 2009 INFINITI G37 WITH 89000 MILES, JUST RECENTLY THE AIR BAG LIGHT STARTED FLASHING FOR NO APPARENT REASON. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST OVER $6K TO FIX. MY RESEARCH SUGGESTS THIS IS A KNOWN SAFETY ISSUE AND A COMMON PROBLEM WITH INFINITIS THAT SHOULD BE RECALLED AND CORRECTED BY NISSAN CORP.
PASSENGER OCCUPANCY SENSOR IS KNOWS TO FAIL ON THESE CARS, AND THE AIRBAG WILL NOT DEPLOY BECAUSE THE COMPUTER DOESNT KNOW IF ANYONE IS SITTING IN THE SEAT. THE REPAIR COSTS 60-80% OF VEHICLE'S VALUE, AND NOT FEASIBLE FOR ANY SANE INDIVIDUAL TO PAY FOR THIS FAULTY SENSOR. NISSAN/ INFINITI FAIL TO TAKE RESPONSIBILITY FOR THIS FAULTY SENSOR AND WILL NOT REPLACE UNDER SAFETY RECALL. THIS IS UNACCEPTABLE.
THE AIRBAG LIGHT STARTED BLINKING. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THERE WAS AN ISSUE WITH THE PASSENGER SEAT OCCUPANCY SENSOR; THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT. THEY SAID THE AIRBAGS WILL NOT DEPLOY AT THIS TIME AND TOTAL COST OF REPAIRS WILL BE APPROX $8000. I WAS TOLD THIS WAS "JUST SOMETHING THAT HAPPENS" BUT WHEN I SEARCHED ONLINE HUNDREDS OF PEOPLE HAVE THE SAME COMPLAINT! THIS ISN'T LIKE REPLACING BRAKES THAT HAVE WORN DOWN; I'VE NEVER USED THE AIRBAGS. AND UNLESS I PAY $8K FOR A KNOWN MALFUNCTION, THEY WON'T DEPLOY IN AN ACCIDENT AND THE VEHICLE HAS LOST ALL RESALE/TRADE-IN VALUE.
THE PASSENGER AIRBAG SENSOR REMAINS OFF EVEN WHEN AN ADULT IS SITTING IN THE SEAT. INFINITE DOESN'T CONSIDER IT A SAFETY ISSUE EVEN THOUGH MANY OF THEIR G37 MODELS HAVE THIS ISSUE SO NO RECALL. THE ONLY FIX IS TO REPLACE THE SEAT FOR$6,000 OR MORE ON A CAR WORTH $8,000 NOW.
THE SEATBELT LIGHT STARTED FLASHING AND WONT TURN OFF.
CAR HAS 59,000 MILES AND AIRBAG CODE READING B1018 OF A FAULTY PASSENGER OCCUPANT SENSOR. DEALER WAS $4,000 JUST FOR THE PART. THE CAR IS VALUED AT ROUGHLY $9,000.
MY CAR IS TEN YEARS OLD, FROM OHIO, SHOULD MY FRAME BE RUSTED OUT UNDERNEATH TO THE POINT THAT MY REAR LEFT TIRE COMPONENT IS ABOUT TO SEPARATE FROM THE FRAME? EVERY SMALL BUMP IN THE ROAD MAKES A NOISE LIKE A HAMMER HITTING METAL AND IT HAS WORN OUT THE LEFT REAR SHOCK. MY MECHANIC TOLD ME IT WAS IRREPLACEABLE
In 2018 dash and passenger airbag light illuminated. Took it to dealer and was told that occupancy sensor in passenger seat needed to be replaced. In 2021 dash airbag light flashing and passenger airbag light off illuminated. Code determined occupancy sensor. Cost to repair basic car safety feature $7000.00 which is prohibitive.
DASHBOARD IS MELTING, CRACKING AND STICKY AND CAUSING A GLARE THAT IS REFLECTING ONTO THE WINDSHIELD AND CAUSING VISIBILITY ISSUES WHILE DRIVING, I OWNED THE CAR FOR 3 YEARS AND ONLY PUT 1500 MILES ON THE CAR AND PURCHASE THE CAR FROM FLORIDA
THE AIRBAG LIGHT FLASHES RED ON THE DASH PANEL INDICATING THE PASSENGER AIRBAG IS NOT ON. IT ALSO SHOWS ON THE PANEL UNDER THE AIR CONDITIONER CONTROLS THAT THE PASSENGER AIR BAG IS OFF. THIS IS A SAFETY ISSUE AND IT IS DUE TO A FAULTY SAFETY RESTRAINT SYSTEM SENSOR THE IN THE PASSENGER BOTTOM SEAT. INFINITI HAS HAD RECALLS AND ISSUES WITH THIS SRS SYSTEM IN THE PASSENGER SEAT WHILE THEY DID NOT RECALL THE 20109 INFINITI G37. MY G37 HAS APPROXIMATELY 50,500 MILES AND THEY WANT OVER $6,700. 00 TO REPLACE THE WHOLE DRIVER'S SEAT. THIS IS A DEFECTIVE PRODUCT AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE. TO TURN OFF THE BLINKING LIGHT REQUIRES THE AIRBAG SYSTEM TO BE DISABLED. THIS PRESENTS A SERIOUS SAFETY ISSUE SINCE I AM NOW DRIVING A VEHICLE WITHOUT ANY AIRBAG PROTECTION.
AIR BAG LIGHT FLASHING. I RESET AND IT CAME BACK. THIS ISSUE HAS BEEN REPORTED BY MANY PEOPLE. THIS IS SAFETY HAZARD AND NEED TO BE FIXED BY NISSAN
REAR GALLEY GASKET FAILURE, VEHICLE IS OUT OF WARRANTY, BUT ONLY HAS 56K MILES ON THE ENGINE. IS DAILY DRIVEN AND NOT USED FOR ANY DRIVING OUTSIDE OF THE DAY TO DAY ROUTINE. CONTACTED THE DEALERSHIP AND WHILE THEY SEE THESE GASKET FAILURES OFTEN THEY WERE UNABLE TO DO ANY TYPE OF WORK ON THE VEHICLE DUE TO IT BEING OUTSIDE OF THE WARRANTY. THE FIX WILL BE TO REPLACE THE GASKET WHICH WILL BE A 4,000$ REPAIR, ON A CAR THAT IS ONLY 9 YEARS OLD AND HAS LOW MILES. THIS FAILURE OCCURRED WHILE MY WIFE WAS DRIVING AND INSTANTLY THREW THE CAR INTO LIMP MODE, BECAUSE OF THE LOWERED OIL PRESSURE READING, WHICH RESULTED IN A CAR UNABLE TO CONTINUE HIGHWAY SPEEDS AND WITHOUT KNOWLEDGE OF WHAT LIMP MODE WAS AND WHAT WAS OCCURRING THIS COULD BE A VERY DANGEROUS SITUATION THAT APPEARS TO BE A COMMON FAILURE IN THE VQ37VHR ENGINE. I WAS SURPRISED THIS ISN'T ALREADY A RECALL ISSUE.
AIRBAG PASSENGER SEAT SENSOR IS FAULTY. AIRBAG SYSTEM REMAINS OFF EVEN WITH NO ONE IN THE SEAT. THERE ARE HUNDREDS OF PEOPLE ON FORUMS REPORTING THE SAME PROBLEM. DEALER SUGGESTED REPLACING THE ENTIRE SEAT FOR $10,000. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RECALLED.
PASSENGER AIR BAG INDICATOR SHOWS PASSENGER AIR BAG TO BE OFF AND LIGHT FLASHING ON THE DASH. RESET ONCE AND THEN CAME BACK. CAR ONLY HAS 59,000 MILES.
TAKATA RECALL MY CAR BATTERY DIED TO I HAD TO CHARGE IT UP AND AS SOON AS I GOT IT TOO START THE AIRBAG SENSOR LIGHT CAME ON FOR THE FRONT PASSENGER SEAT. AFTER MULTIPLE ATTEMPTS TO RESTART IT, STILL FAILED AND ONCE SOMEONE SIT ON THE SEAT IT COME RIGHT BACK ON IF NOT ANYONE ON THE SEAT AS WELL.
PASSENGER AIR BAG OCCUPANT SENSOR IS NO LONGER WORKING. AIR BAG WARNING LIGHT IS ALWAYS FLASHING. FAILURE STARTED DURING NORMAL HIGHWAY DRIVING. REPLACEMENT OF SENSOR IS ESTIMATED AT OVER $7,000. CAR HAS LOW MILEAGE AND RUNS GREAT, BUT WITH THIS SAFETY ISSUE, IT IS A RISK TO DRIVE AND IS WORTHLESS TO SELL AS THE PRICE TO REPAIR IS AS MUCH AS THE VALUE OF THE CAR. NOTICED THIS ISSUE IS A COMMON PROBLEM WITH THE MODEL THROUGH THE YEARS; HOWEVER, NO RECALLS HAVE BEEN MADE. ACTION IS NEEDED.
AIRBAG SENSOR FAULTY IN PASSENGER SEAT. KNOWN ISSUE AMONG INFINITI OWNERS. INFINITI DEALERS STATING THAT SEAT MUST BE REPLACED, WHICH COSTS UPWARDS OF $5000. CAR ONLY HAS 32K MILES ON IT
AIRBAG LIGHT FLASHING. CAR HAS 75K MILES ON IT. TOOK IT TO INFINITI FOR REPAIR. THEY SAY THE PASSENGER SEAT SENSOR IS BAD AND NEEDS TO BE REPLACED. THEY ARE SAYING IT IS NOT COVERED UNDER WARRANTY EVEN THOUGH THERE ARE NUMEROUS REPORTS OF THIS ISSUE.
I HAVE A 2009 INFINITI G37X WITH 36000 MILES, BOUGHT NEW IN JULY 2009. JUST RECENTLY THE AIR BAG LIGHT STARTED FLASHING. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST $6000.00 TO FIX. I SEE THIS SEEMS TO BE A PROBLEM WITH MANY OTHERS, BUT DON'T SEE A RECALL YET?
MY COMPLAINT IS IN REGARDS TO THE UNAVAILABILITY OF AN AIRBAG REPLACEMENT PART. I ORDERED A NEW PASSENGER SEAT AIRBAG SENSOR FOR OUR INFINITY G37 ON MAY 23. THE PART HAS BEEN ON BACKORDER SINCE THEN, WITH THE LATEST EXPECTED SHIP DATE(NOT ARRIVAL OR REPAIR DATE) BEING AUGUST 31, WHICH IS OVER THREE MONTHS! THE DEALERSHIP SAYS THAT IF ONE PART OF THE AIRBAG SYSTEM HAS A FAULT, THEN THE WHOLE AIRBAG SYSTEM IS DISABLED. SO, I AM DRIVING A CAR WITH NO AIRBAGS BECAUSE THE VEHICLE MANUFACTURER DOESN'T HAVE THE PART CURRENTLY AVAILABLE, WITH NO OTHER SOLUTION GIVEN. THIS IS AFTER WAITING FOR A MONTH TO GET THE INFLATED REPLACEMENT COST LOWERED. FOR A PART THAT COMPROMISES THE SAFETY OF MYSELF AND ANY PASSENGERS, I FIND THIS DELAY UNEXCEPTABLE. THE DEALERSHIP CAN'T DO ANYTHING ABOUT IT, SO I FILED A COMPLAINT WITH INFINITY CONSUMER AFFAIRS. ALL THEY COULD DO WAS CONFIRM THE EXPECTED SHIP DATE, AND DOCUMENT MY COMPLAINT.
CODE P0524. ENGINE OIL PRESSURE, CAUSED BY MY MANUFACTURER INSTALLING BAD GASKETS. COMMON PROBLEM ON ALL 2009 G37 INFINITI MODELS.
WHEN HAVING MY WINDSHIELD REPLACED, THE SEAT CARRIAGE BECAME LOOSE FROM THE FRAME OF THE CAR. THIS HAS RENDERED THE SEAT IN A PRECARIOUS AND AWKWARD POSITION, ESPECIALLY IF THE SEAT WERE TO BREAK AWAY WHILE DRIVING AND AN ACCIDENT WERE TO OCCUR. THERE IS A LOT OF INFORMATION ONLINE REGARDING MULTIPLE INFINITI CARS WITH THE SEAT CARRIAGE UNHINGING FROM THE BASE OF VEHICLE. THIS RENDERS THE SEAT IN A STATIC OR LOOSE POSITION AND UNLESS REPAIRED BY INFINITI, THERE MAY BE SEVERE CONSEQUENCES. INFINITI WANTS TO CHARGE $2800 FOR THE PARTS AND LABOR WHICH IS EXTORTION! THIS COMPANY NEEDS TO BE RESPONSIBLE FOR THEIR FAULTS.
TAKATA RECALL: FLASHING AIRBAG SIGNAL ON THE DASH AFTER MINOR COLLISION WHILE STANDING IN TRAFFIC. COLLISION CENTER STATES IT'S NOT DUE TO THE COLLISION AS THE FRONT OF THE CAR AIR BAG SENSORS ARE FUNCTIONAL AND NOT DAMAGED. THEY STATE THE PASSENGER SEAT SENSOR FOR THE AIRBAG HAS MALFUNCTIONED. SOUNDS LIKE THIS HAS HAPPENED TO SEVERAL OTHER G37'S. HOPEFULLY IS ENOUGH PEOPLE VOICE THEIR COMPLAINTS THEN A RECALL WILL BE INITIATED. I CAN'T BEAR THE THOUGHT OF A LOVED ONE GETTING HURT BECAUSE THE SENSOR IS NOT WORKING AND PEOPLE CAN'T AFFORD TO FIX IT.
TAKATA RECALL AIRBAG LIGHT BLINKING ON THE DASH. WENT TO HAVE IT CHECKED OUT AND WAS TOLD IT WAS FAULTY PASSENGER AIRBAG MODULE. WAS NOT INVOLVED IN ANY ACCIDENT. I CAN SEE SOME AIRBAG RECALL FOR OTHER MODELS AND SEEMS LIKE MINE IS NOT INCLUDED. DEALER REFUSE TO DO ANYTHING ABOUT IT
RED AIR BAG LIGHT BEGAN FLASHING AND AMBER AIR BAG "ON/OFF" LIGHT RANDOMLY ILLUMINATES OR DOESN'T WITH NO PASSENGER PRESENT IN THE PASSENGER SEAT. DO NOT KNOW IF IT IS SAFE FOR PASSENGER OF INFANT SEAT TO RIDE IN THAT SEAT. VERY EXPENSIVE DEALER REPAIR. SHOULD BE A SAFETY RECALL ISSUE.
GALLERY GASKET BLOWN IS COMMON ON EARLY MODELS BECAUSE THE GASKET IS MADE OUT OF PAPER.CAUSING THE CAR TO GO ON LIMP MODE.
AIRBAG WARNING LIGHT BLINKING. PER DEALER THIS IS CAUSED BY A FAULTY OCCUPANT SENSOR CAUSING THE AIRBAG TO NOT DEPLOY. DEALER STATES PART IS 4400.00 AND MAY NOT BE AVAILABLE PLUS THE COST TO INSTALL COULD BE NEAR 2000 TOTAL AROUND 6400.00. I WOULD THINK THAT THEIR AIRBAG SENSOR WOULD LAST LONGER THAN 9 YEARS AND THE BURDEN OF SUCH A HIGH COST SEEMS LIKE PRICE GOUGING NOT TO MENTION THEY ARE NOT SURE IF PART IS READILY AVAILABLE. VERY DANGEROUS SITUATION FOR SOMEONE WHO PAID GOOD MONEY FOR A VEHICLE THAT CAN NOT BE SAFELY DRIVEN.
THE CAR HAS 48,300 MILES ON IT. THERE IS A CONSTANT FLASHING AIRBAG WARNING LIGHT ON THE DASHBOARD WHEN THE CAR IS ON, WHETHER DRIVING OR JUST PARKED. IT FLASHES WHETHER SOMEONE IS SEATING IN THE SEAT OR NOT. THE LIGHT INDICATES AN ISSUE WITH THE AIRBAG/SENSOR IN THE PASSENGER SEAT.
WHEN DRIVING AT VARIOUS SPEEDS THE CAR RPMS WILL NOT GO ABOVE 2500 RPMS. AS I WAS DRIVING THE CAR LOST POWER AND STARTED TO STALL. I HAVE HAD TO PUT THE CAR IN NEUTRAL AND COAST TO A STOP FROM 70 MPH. THIS HAS HAPPENED NOW AT LEAST 15 TIMES OVER THE LAST TWO YEARS. MANY POSTS I'VE READ THAT INFINITI IS AWARE OF THE ISSUE BUT I HAVE YET TO FIND A SOLUTION. THE ISSUE IS VERY DANGEROUS AND KNOW OF MANY OTHERS THAT HAVE HAD THIS ISSUE FROM POSTS ONLINE.
AIR BAG PROBLEM INDICATOR LIGHT COMES ON WHILE DRIVING. DEALERSHIP DIAGNOSED TO BE FAULTY AIR BAG AND WOULD NEED TO REPLACE THAT TO BEGIN WITH. VEHICLE MAINTAINED REGULARLY AND NO INDICATIONS AS TO WHY AIR BAG WOULD NEED TO BE REPLACED. OTHER INFINITI G37 CAR OWNERS ARE ALSO COMPLAINING ABOUT HAVING TO REPLACE/FIX FAULTY AIR BAGS, SO LOOKS LIKE A SYSTEMIC PROBLEM
TAKATA RECALL INDICATOR LIGHT ON DASHBOARD FOR AIRBAGS IS FLASHING CONSTANTLY FOR PAST 2 MONTHS. IRONIC THAT NO RECALL FOR THIS PARTICULAR MODEL ON A 2009 INFINITI G37 HAS NOT BEEN INCLUDED, ALTHOUGH OTHER MODELS ARE BEING RECALLED
AIRBAG WARNING LIGHT IS BLINKING. DEALER SAID OCS (SEAT) SENSORS ARE MALFUNCTIONING. IT COST $6200 TO REPAIR. CONTACT INFINITI CONSUMER AFFAIRS FOR HELP, BUT THEY REFUSE TO ASSIT. I BELIEVE 2009 G37 SHOULD BE ON THE RECALL LIST. THERE IS NO REASON THE OCS SENSOR SHOULD FAIL.
ON AUGUST 1, 2017MY WIFE WAS DRIVING NORTH BOUND ON HWY 71 IN POMONA CA.. HER SUN ROOF GLASS EXPLODED CAUSING DAMAGE TO THE ROOF
AIRBAG WARNING LIGHT ARE BLINKING. DEALER SAYS SEAT SENSORS HAVE MALFUNCTIONED AND AIRBAGS WON'T DEPLOY CORRECTLY IN A WRECK. THEY WANT OVER 6500 DOLLARS TO REPAIR. THERE IS A NISSAN RECALL ON THESE PARTS IN OTHER MODELS AND THE FORUMS ARE FULL OF G37 OWNERS WITH THE SAME PROBLEM BUT SINE THIS MODEL IS NOT UNDER RECALL, WE HAVE TO PAY TO REPAIR. THIS MODEL NEEDS TO BE ADDED TO THE RECALL LIST. 71K MILES, 100 % GARAGE KEPT. NO REASON THIS SHOULD MALFUNCTION.
TL* THE CONTACT OWNS A 2009 INFINITI G37. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE FRONT PASSENGER AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF MEMPHIS IN BARTLETT, TN WHERE IT WAS DIAGNOSED THAT THE AIR BAG SEAT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
MY 09 INFINITY G37 DASHBOARD IS MELTING BAD
TL* THE CONTACT OWNS A 2009 INFINITI G37 CONVERTIBLE. WHILE A PASSENGER WAS OCCUPYING THE FRONT PASSENGER SEAT, THE AIR BAG WARNING SENSOR TURNED OFF. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER (GASTONIA NISSAN LOCATED AT 2275 E FRANKLIN BLVD GASTONIA, NORTH CAROLINA, 28054) WHERE IT WAS DIAGNOSED THAT THE ORC SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS REFERRED TO AN INFINITI DEALER. THE CONTACT REACHED OUT TO INFINITI OF CHARLOTTE WHO STATED THAT THEY WOULD CALL BACK. THE DEALER CALLED BACK AND LEFT THE CONTACT A VOICEMAIL STATING THAT THE FAILURE WAS NOT INCLUDED IN THE RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE REPORTS OF THE FAILURE. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 26607927. THE FAILURE MILEAGE WAS APPROXIMATELY 80,298.
MY 2009 INFINITI G37 CONVERTIBLE HAS DEVELOPED EXTENSIVE CRACKS OF THE DASH COVERING THE FRONTAL AIR BAGS. MY SAFETY CONCERN IS THAT THE DASH PART WOULD NOT RESPOND AS INTENDED BY DESIGNERS DURING AN AIRBAG DEPLOYMENT, AND CAUSE INJURY TO THE VEHICLE OCCUPANTS IN SPITE OF THE EXPECTED AIRBAG SAFETY FUNCTION. FOR INSTANCE, INJURY COULD BE CAUSED BY DASH SPLINTERS, DETACHING EASILY IN CORRESPONDENCE OF EXISTING CRACKS, BEING THROWN AT LARGE VELOCITY TOWARDS VEHICLE OCCUPANTS IN THE EVENT OF AIRBAG DEPLOYMENT. ONE CAN READILY IMAGINE HOW DANGEROUS THESE SPLINTERS WOULD BECOME, LIKE DARTS DELIVERED AT ULTRASONIC SPEEDS THEY COULD KILL OR PERMANENTLY INJURE PEOPLE. INFINITI ALREADY HAS A 10 YEAR UNLIMITED MILE WARRANTY FOR THE SEAT BELTS, ANOTHER SAFETY-RELATED FUNCTION OF A VEHICLE DESIGN. THEY SHOULD EXTEND SUCH A WARRANTY TO AIRBAGS, AS WELL AS ASSOCIATED EQUIPMENT THAT MAY OPERATE TIGHTLY, OR BE ALTERED BY DESIGN, IN CONJUNCTION WITH AN AIRBAG DEPLOYMENT. G37 DASH CRACKS ARE A WELL KNOWN DESIGN DEFECT OF G37 MODELS, A SIMPLE ONLINE SEARCH WILL SHOW THAT. THE LEAST INFINITI SHOULD DO IS TO MAKE SURE THAT SUCH A COSMETIC AND FUNCTIONAL DEFECT WOULD NOT ALSO CONSTITUTE A DANGEROUS SAFETY HAZARD.
THE FLASHING AIRBAG LIGHT ON THE DASH IS A CONSTANT EVENT. THIS AIRBAG LIGHT FLASHES INDICATING THAT THE PASSENGER AIRBAG IS OFF. THIS OCCURS ALL THE TIME, WHETHER THERE IS A PASSENGER IN THE FRONT SEAT OR NOT, AND REGARDLESS OF ANY PASSENGER WEIGHT OR HEIGHT. THE ONBOARD DIAGNOSTICS, BASED ON THE FLASHING PATTERN ON THE CONSOLE, INDICATE A PROBLEM WITH THE OCS (OCCUPANT CLASSIFICATION SYSTEM). BECAUSE OF THIS ISSUE, THE PASSENGER AIRBAG WILL NOT DEPLOY, CREATING A SIGNIFICANT PASSENGER SAFETY HAZARD. THE LIGHT FLASHES ALL OF THE TIME THE VEHICLES HAS THE POWER ON, STOPPED OR MOVING. NISSAN HAS ISSUED A RECALL FOR OVER A MILLION VEHICLES GLOBALLY FOR SIMILAR ISSUES. HOWEVER, MY VEHICLE ISN'T INCLUDED IN THIS RECALL, EVEN THOUGH THERE HAVE BEEN MULTIPLE RECALLS ON OLDER MODEL G35/G37 AND NEWER VEHICLES WITH THE EXACT SAME ISSUE. THEREFORE, MY 2009 INFINITI G37 SHOULD BE INCLUDED IN THIS RECALL AS WELL. I'M VERY CONCERNED ABOUT THIS, BECAUSE THIS IS A HUGE SAFETY ISSUE!
THE PASSENGER SIDE SRS WARNING LIGHT IS ON AND INDICATES THE AIRBAG IS DISABLED. THERE IS ALSO EXTENSIVE CRACKING OF THE DASH THAT COULD POSSIBLY ALTER AIRBAG DEPLOYMENT. THIS SEEMS TO BE AN EXTREMELY FREQUENT OCCURRENCE WITH THESE CARS. THE REPAIR COSTS ARE IN THE MULTIPLE THOUSANDS OF DOLLARS, AND THIS IS OBVIOUSLY A SIGNIFICANT SAFETY HAZARD. SOME MODELS HAVE HAD RECALLS FOR THESE ISSUES, BUT APPARENTLY INFINITY HAS NOT INCLUDED THE 2009 MODEL. PLEASE INVESTIGATE THE ISSUE FURTHER. THERE ARE NUMEROUS COMPLAINTS AND WEBSITES FILLED WITH COMPLAINTS ON THE INTERNET DIRECTED AT THIS SPECIFIC COMPLAINT.
TAKATA, FAILURE OF OCCUPANT SENSOR UNIT. INFINITI IS REFUSING TO DO ANYTHING ABOUT. WANTS TO CHARGE ME $6000FOR A NEW SEAT. WARNING LIGHT WENT OUT A FEW WEEKS AFTER VISIT TO DEALER. CAME BACK ON MAY, 2018. WENT TO DIFFERENT DEALER, SAME STORY.
CRACKED DASH. CAR IS LESS THEN 8 YEARS OLD & HAS LESS THEN 54,000 MILES ON IT. SEEMS TO BE A POOR QUALITY PROBLEM ON 08-09 INFINITY G37
ON JANUARY 8, 2017, I WAS PULLING INTO A PARKING SPOT IN A LOCAL HARDWARE STORE'S PARKING LOT AND THE CAR STARTED TO ACCELERATE ON ITS OWN ACCORD. I HAD TO PRESS DOWN ON THE BRAKE PEDAL HARD TO STOP THE CAR, WHILE ALL THE TIME THE CAR WAS STILL AGGRESSIVELY ACCELERATING ON ITS OWN. THINKING MY FOOT HAD INADVERTENTLY BEEN PUSHING ON THE GAS PEDAL WHILE ALSO BRAKING, I PULLED MY FOOT OFF OF THE BRAKE PEDAL MOMENTARILY, BUT THIS CAUSED THE CAR TO LURCH FORWARD AND ACTUALLY JUMP THE CURB WITH THE FRONT WHEELS. I IMMEDIATELY SLAMMED THE BRAKES BACK ON AND QUICKLY SHIFTED THE TRANSMISSION FROM DRIVE TO PARK, ALL THE WHILE THE ENGINE IS STILL REVVING AND TRYING TO MOVE FORWARD. ONCE IN PARK, I PROCEEDED TO PUSH THE START BUTTON AND THE ENGINE STOPPED. I RE-STARTED THE CAR AT THAT POINT, BUT THE DANGEROUS CONDITION DID NOT RETURN. I HAVE DRIVEN THE CAR SINCE THIS EPISODE WITH NO RECURRENCE, BUT IT IS QUITE CONCERNING TO ME. I WAS GOING TO LET MY SIXTEEN YEAR OLD DAUGHTER DRIVE THE CAR TO SCHOOL, BUT NOT NOW. *TR
Data synced from NHTSA on May 4, 2026