2013 Infiniti G37 Complaint Log

THE PARKING BRAKE CABLE, AS SET FROM THE FACTORY, IS WAY TOO LOOSE TO HOLD THE CAR ON EVEN A SLIGHT INCLINE. THE PARKING BRAKE HANDLE TAKES EXCESSIVE FORCE TO PULL FAR ENOUGH TO HOLD THE VEHICLE FROM ROLLING. THE DEALER REFUSES TO ADJUST THE CABLE TENSION UNDER WARRANTY STATING IT IS NOT COVERED. THIS IS MY SECOND 2013 G37 WITH THIS ISSUE.

WHEN I TRIED TO PARK THE CAR IN PARKING AREA SLOWLY, BUT THE CAR SUDDENLY ACCELERATE ITSELF WITH BIG ENGINE SOUND AND RUN INTO CANYON OVER PARKING AREA. FORTUNATELY THE CAR STOP AFTER HIT THE BIG TREE OTHERWISE I AM NOT SURE I CAN SURVIVE BECAUSE THERE ARE VERY STIFF CANYON AREA AFTER THAT TREE. PLEASE INVESTIGATE IT WHAT PROBLEM OF THIS CAR CAUSE THIS INCIDENT. THANKS.

IT STARTED WHEN I WAS PULLING INTO THE PARKING LOT IN MY OFFICE BUILDING. WITH NO WARNING, THE CAR STARTED TO ACCELERATE AT AROUND 7-8 RPM MAKING A ROARING NOISE HEARD BY MANY WITNESSES. THIS RESULTED IN LOSING CONTROL OF THE CAR WHICH THEN WENT OFF THE SIDE OF THE LOT INTO A STEEP DECLINE WHERE I HIT A TREE. IF IT WASN'T FOR THAT TREE THERE WAS ANOTHER 60-70 FT DROP INTO A CANYON THAT I INEVITABLY WOULD HAVE FALLEN INTO. YOU MIGHT SAY, "OH I MIGHT'VE PRESSED ON THE ACCELERATION INSTEAD OF THE BRAKES", BUT THERE WERE SKID MARKS LEFT ON THE GROUND THAT WOULD INDICATE I WAS ALREADY PRESSING THE BRAKES TO COME TO A STOP, WHEN IT SUDDENLY ACCELERATED. IN ADDITION, I WOULDN'T HAVE PRESSED THE BRAKES THAT HARD, SO EVEN IF I DID ACCIDENTALLY PRESS THE ACCELERATION, THERE WOULD BE NO WAY THE CAR WOULD HIT 7-8 RPM WITHOUT VIRTUALLY FLOORING IT. THESE ARE HYPOTHETICAL SITUATIONS THAT I AM POSING TO SHOW THAT IT WAS NOT ACCIDENTAL ON MY PART, BUT A DEFECT WITHIN THE CAR. THIS CAR POSED A LIFE THREATENING INJURY THAT I WOULD LIKE FOR FUTURE CAR OWNERS TO KNOW AND TO TAKE INTO ACCOUNT. PLEASE, PLEASE, PLEASE SHARE THIS TO ANYONE YOU KNOW WHO OWNS THIS MODEL CAR AND REPORT TO EVERY VEHICLE INSTITUTION YOU GUYS KNOW OF. THANK YOU. *TR

WHILE DRIVING ON SEPT 15 FROM RALEIGH, NC TO CHARLESTON, SC THE SUNROOF ON MY INFINITI G37 SHATTERED. IT WAS A CLEAR SUNNY DAY WITH A TEMP ABOUT 80 DEGREES AND TO THE BEST OF MY KNOWLEDGE THERE WAS NO FOREIGN OBJECT THAT HIT THE CAR. I PURCHASED THE CAR NEW FROM THE INFINITI DEALER IN JANUARY 2015, THE CAR HAS 3,200 MILES AND IS KEPT IN THE GARAGE AT HOME AND IN A PARKING GARAGE AT WORK.

I WAS IN A PARKING LOT. I BACKED OUT WHEN I STARTED TO SHIFT INTO DRIVE THE CAR ACCELERATED AND STARTED TO SPIN IN CIRCLES. THE STEERING WHEEL LOCKED. I WAS NOT IN CONTROL OF THE CAR AND NOTHING WOULD WORKED IN THE CAR. I COULDN'T SHIFT GEARS SO I SHOVED IT INTO PARK. THE CAR FINALLY STOPPED BUT NOT BEFORE IT HIT AN ISLAND CAUSING $7822 IN DAMAGES TO THE REAR OF THE CAR. THE AIR BAGS DID NOT DEPLOY. I WAS QUITE SHAKEN UP BUT HAD NO SERIOUS INJURY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AT THE LOCAL AND REGIONAL LEVELS. THEY HAD SOMEONE LOOK AT THE VEHICLE BUT AFTER 7 WEEKS THEY STILL HAVE NOT CONTACTED ME WITH THEIR FINDINGS. I AM NOT DRIVING THE VEHICLE AND I HAVE NOT HAD IT REPAIRED. I FEAR THAT IF I HAVE IT REPAIRED AND I SELL THE VEHICLE, IT IS AN UNSAFE CAR AND SOMEONE ELSE WILL GET HURT. I HAVE FOUND SEVERAL REPORTS OF SIMILAR OCCURRENCES ON THE INTERNET.

TL* THE CONTACT OWNS A 2013 INFINITI G37X. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 1,800.

CPSC:I1480608A. 2013 INFINITI G37. CONSUMER STATED THE CAR CONNECTION TO PHONES IS DANGEROUS AND PERFORMED POORLY. *LN

WHILE DRIVING WITH A FULL SIZE ADULT IN THE PASSENGER SEAT, THE PASSENGER AIR BAG LIGHT WAS ILLUMINATED, WHICH INDICATES THAT THE PASSENGER AIR BAG IS OFF. THIS HAS CONTINUED TO OCCUR AT VARIOUS SPEEDS INCLUDING WHILE IDLING. THE CAR HAS BEEN RETURNED TO THE INFINITI DEALER FOUR TIMES. THE INFINITI SERVICE WRITER, MANAGER AND TECHNICIAN SAW THE PASSENGER AIR BAG LIGHT ON. AN INFINITI ENGINEER CHECKED THE CAR ON 9/10/2014. HIS REPORT STATED THAT THE CAR IS OPERATING ACCORDING TO SPECIFICATION. THEY SEE NO NEED TO PURSUE THIS PROBLEM ANY FURTHER WHILE THIS PROBLEM CONTINUES, JEOPARDIZING THE PASSENGER'S SAFETY. *TR

PASSENGER AIR BAG LIGHT WOULD LIGHT UP (MEANING AIR BAG WILL NOT DEPLOY) WHEN MY WIFE (117 LBS) WAS SEATED ON THE FRONT PASSENGER SEAT. THIS WAS ALSO HAPPENING ON MY 2010 NISSAN FRONTIER PRO 4X TRUCK WITH LEATHER SEATS. NISSAN DEALER COULD NOT FIX IT. THEY WERE BLAMING MY WIFE. THIS IS A SAFETY ISSUE! PLEASE HELP. THANK YOU! *TR

TL* THE CONTACT OWNS A 2013 INFINITI G37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT WAS CONTINUOUSLY ILLUMINATED WHEN A PASSENGER OF ONE HUNDRED POUNDS OR LIGHTER SAT IN THE PASSENGER SEAT. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 700.

MY MOTHER WAS DRIVING HER (2013) INFINITI G37 ON A CITY STREET WHEN THE CAR SUDDENLY AND UNEXPECTEDLY TURNED OFF. SHE TRIED TO RESTART IT WITHOUT ANY SUCCESS AND TURN ON HER HAZARD LIGHTS, BUT THE ENTIRE ELECTRIC SYSTEM HAD SHUT DOWN FOR NO APPARENT REASON. SHE WAS VERY SCARED BECAUSE CARS WERE HONKING AT HER AND AFTER FLAGGING DOWN A POLICE OFFICER (30 MINUTES LATER), THE CAR MYSTERIOUSLY TURNED BACK ON. WHEN SHE TOOK IT TO THE DEALERSHIP, THEY DID A QUICK COMPUTER CHECK AND TOLD HER NOTHING WAS WRONG. AND THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING EVEN THOUGH MY MOTHER TOLD THEM THAT SHE FOUND SEVERAL COMPLAINTS ON THE INTERNET RECOUNTING THIS SAME PROBLEM WITH THIS PARTICULAR MODEL OF INFINITI. WE ALSO REPORTED THIS TO THE INFINITI CUSTOMER AFFAIRS DEPARTMENT AND THEY SAID THEY WOULD LOOK INTO IT. *TR

IN MY 2013 INFINITI G37 FRONT 'PASSENGER AIRBAG OFF' LIGHT COMES ON AND STAYS ON (MEANS PASSENGER SIDE AIR BAG IS DISABLED) EVEN WHEN A GROWNUP PERSON WEIGHING OVER 100 POUNDS SITTING ON PASSENGER SEAT, PUTTING FRONT PASSENGER AT RISK IN CASE OF A CRASH. IT SEEMS "OCCUPANT CLASSIFICATION SYSTEM" (OCS) IS NOT WORKING AS IT SHOULD MAKING CAR COMPUTER THINK THAT A CHILD IS SITTING ON FRONT PASSENGER SEAT. I HAVE HAD MY CAR CHECKED BY DEALER TWICE BUT THEY DID NOT FIND ANYTHING WRONG AND STATED THAT "IT'S WORKING AS DESIGNED" BUT THE ISSUE STILL PERSIST. ON NHTSA WEB SITE I FOUND OUT MANY OTHER OWNERS OF INFINITI 2013 G37 ARE EXPERIENCING THE SAME ISSUE WITH PASSENGER SIDE AIR BAG. I ALSO CHECKED FOR ANY RECALL MY CAR BUT DID NOT FIND ANY, HOWEVER THERE WAS A RECALL ON "OCCUPANT CLASSIFICATION SYSTEM" FOR 2013 JX35. I SUSPECT 2013 G37 "OCCUPANT CLASSIFICATION SYSTEM" HAS SIMILAR ISSUE AS 2013 JX35. ON BEHALF OF ALL 2013 G37 OWNER, WE WOULD BE REALLY APPRECIATE IT IF NHTSA CAN INVESTIGATE THIS CRITICAL SAFETY FURTHER.

PASSENGER AIR BAGS ON MY G37 ITS BEING TURNED OFF WITH A PASSENGER SEATING IN THE SEAT. FIRST STARTED WITH MY DAUGHTER AGE 17 WEIGHTS ABOUT 120 POUNDS AND INFINITI STATED THAT THEIR AIRBAGS ARE ACTIVATED BY WEIGHT AND THAT SHE MAY BE TOO SMALL WHICH SHE IS 5'4 TALL. THEY DIDN'T ADDRESS THE ISSUE AND IT CONTINUED TO HAPPEN WITH EVERYONE SEATING IN THE PASSENGER SEAT INCLUDING AN ADULT MALE OF 6'2 AND OVER 200 LBS. I TOOK IT BACK TO INFINITI OF TAMPA AND THEY DIDN'T ADDRESS THE ISSUE. FOR THE THIRD TIME I TAKE VEHICLE TO INFINITI AND NOW THEY STATE THEIR AIRBAGS HAVE A SENSOR THAT MEASURES BODY MASS OF A PERSON TO ACTIVATE AND THAT'S THE REASON I AM GETTING THIS ISSUES WITH AIR BAGS AND THEY SUGGESTED THAT I SHOULD SEAT MY FAMILY AND FRIENDS THAT RIDE IN THE FRONT TO GO TO THE BACK SEAT FOR SAFETY. INFINITI THEN TOOK A LOOK AT MY VEHICLE AND GAVE ME A SAME MODEL LOANER FOR THE DAY WHICH THE SAME THING HAPPEN IN THAT CAR. THIS IS SOMETHING THAT HAS TO BE ADDRESS AS IT IS A HAZARD FOR THE SAFETY OF OUR LOVE ONES IN CASE OF A COLLISION. *JS