There are 5 owner-reported steering complaints for the 2013 Infiniti M37in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
VEHICLE 4WAS LIGHT IS ON. WHILE DRIVING AFTER MAKING A TURN THE STEERING WHEEL UN-ALIGNS ITSELF SO WHEN YOU LOOK AT IT IT'S AS IF THE CAR IS UNALIGNED. IT THEN ALIGNS ITSELF AT SOME POINT UPON ANOTHER TURN. I DID RESEARCH AFTER READING THERE HAS BEEN MANY INFINITY RECALLS FOR STEERING ISSUES. I AM HIGHLY CONCERNED I MAY GET INTO AN ACCIDENT DUE TO THIS MANUFACTURE ISSUE. HOW CAN I GET ASSISTANCE TO GET THIS FIXED?
I OWN A 2013 INFINITI AWD M37XS THAT I FEEL IS UNSAFE BECAUSE OF A STEERING ISSUE OR SOMETHING. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS AND IT IS NOT OFTEN A ROAD IS FLAT WITHOUT IMPERFECTIONS.. I HAVE TO CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD, CRASHING AND OR CRASHING INTO ANOTHER VEHICLE. I USE TO LIVE IN NC AND MD AND TO BE HONEST, I CANNOT IMAGINE DRIVING THIS CAR IN ICE OR SNOW. THIS VEHICLE IS HARD TO CONTROL MAKING IT UNSAFE. I'VE SENT MY CONCERNS TO BAKER INFINITI IN CHARLESTON, SC LATE YESTERDAY EVENING AFTER RETURNING FROM A ROAD TRIP AND FEARED FOR MY LIFE. I'VE COMPLAINED ABOUT THIS ISSUE BEFORE BUT WAS TOLD BY ONE OF THE TECHNICIANS AT BAKER INFINITI THAT IT WAS THE WAY THE TIRES HIT THE ROAD. NEW TIRES AND AN ALIGNMENT WILL NOT CORRECT THIS PROBLEM, THEREFORE I BELIEVE THIS IS A TRUE PROBLEM AND IS POTENTIALLY BEING IGNORED BY INFINITI OR YOU ARE UNAWARE. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY M OWNER WHOM HAVE EXPERIENCED THIS DANGEROUS AND LIFE THREATENING ISSUE. I SEE THERE WAS A RECALL ON 2014-2016 INFINITI Q50 & Q50 HYBRID. I STRONGLY BELIEVE THE 2013 HAS THE SAME ISSUE OR SOMETHING SIMILAR. BOTTOM, THERE IS A MAJOR PROBLEM. PLEASE LET ME KNOW, WHAT I NEED TO DO. I HAVE NOTIFIED THE DEALERSHIP AS WELL AS INFINITI CORPORATION.
THE STEERING WHEEL HOUSING CAME OFF TRACK/SEPARATED AND I CANNOT USE THE STEERING WHEEL WITHOUT IT BEING IN A RAISED MANNER SO THE HOUSING WONT RUB AGAINST THE STEERING WHEEL. THE CAR IS OUT OF MANUF WARRANTY BY YEARS NOT MILEAGE. (4 YR 60K). I SEE OTHER COMPLAINTS ONLINE AND DEALER WILL NOT HONOR THE OBVIOUS DESIGN DEFECT.
WHILE DRIVING MY CAR ON THE VAN WYCK EXPRESSWAY AND THE QUEENSBOROUGH BRIDGE IN NYC, I NOTICED THAT THE CAR STEERING STARTED PULLING AND I MOMENTARILY LOST CONTROL OF THE VEHICLE FOR 2-3 SECONDS. IT WAS IF THE CAR STARTED FOLLOWING THE CHANGE IN PAVEMENT OR THE GROOVES IN THE ROAD. I WAS TERRIFIED TO THE POINT WHERE I HAD TO REDUCE MY SPEED FROM 50MPH TO 25MPH AND I SWITCHED TO THE OUTER LANES. YEARS AGO IN MY 20'S I NOTICED THIS WITH MY BROTHERS G35, BUT SINCE I WAS A NEW DRIVER I JUST ASSUMED THAT SINCE IT WAS A FAST CAR, MAYBE I COULDN'T HANDLE IT. BUT AS I AM NOW IN MY 30'S AND HAVE OVER 12 YEARS OF DRIVING EXPERIENCE BEHIND ME, COMPARED WITH DRIVING CHRYSLER 300'S, ALTIMA'S, JETTA'S, PASSENGER VANS FOR WORK, ETC. I AM BEGINNING TO THINK THAT THIS MAY BE AN INFINITI FLAW. IT WOULD BE REALLY GREAT IF SOMEONE COULD LOOK INTO THIS. MY CAR HAS LOW MILEAGE AND THE DEALER HAS PROVIDED ME WITH THE SERVICE RECORD AND SHOW ME THE NEW TIRES.
SHORTLY AFTER PURCHASING MY M37, I FOUND IT DIFFICULT TO STEER ON THE ROAD. I STARTED DOING SOME INVESTIGATION ON THE INTERNET AND FOUND A CONCEPT CALLED "TRAMLINING" THAT OTHER M INFINITI OWNERS WERE EXPERIENCING AND WHICH DESCRIBED WHAT I WAS EXPERIENCING. I DON'T FEEL THERE IS A CERTAIN SPEED THAT TRIGGERS THE CONDITION. YOU REALLY HAVE TO HOLD ON TO THE STEERING WHEEL TO CONTROL THE CAR. I TOOK THE CAR BACK TO THE INFINITI DEALER TO HAVE IT CHECKED OUT AND EXPLAINED THE CONCEPT OF "TRAMLINING". THE DEALER SAID IT WAS THE ROAD AND HOW THE M37'S WHEELS TEND TO FALL INTO THE CURVES AND A BUNCH OF OTHER BLAH, BLAH BLAH STUFF. THEY FOUND NOTHING WRONG WITH THE STEERING OR THE WHEELS. BUT I HAVE DRIVEN OTHER CARS AND HAVE NEVER HAD SUCH A STEERING CONTROL PROBLEM. IT CAN BE QUITE SCARY AT TIMES, WHEN THE ROAD IS NOT TOTALLY SMOOTH. I FEEL INFINITI KNOWS ABOUT THIS PROBLEM WITH THE M, BUT DON'T WANT TO DO ANYTHING ABOUT IT. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026