2000 Jaguar S-Type Complaint Log

DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 00V359002 CONCERNING THE SUSPENSION, HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER WAS CONTACTED, AND THEY EXPLAINED THE RECALL REPAIRS HAD ALREADY BEEN COMPLETED ONCE. *AK THE DRIVERS SIDE WINDOW REGULATOR AND MOTOR NEEDED TO BE REPLACED, THE ENGINE OVERHEATED NUMEROUS TIMES. THE AIR CONDITIONER DID NOT WORK.. UPDATED 01/19/06. *JB

DT: THE CONTACT STATED WHILE DRIVING THE WINDOWS STARTED GOING UP AND DOWN. ALSO THE HEADLIGHTS STARTED FLASHING. THE VEHICLE SURGED UNCONTROLLABLY. HE PULLED OFF TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND THEN RESTARTED THE VEHICLE. HE DROVE THE VEHICLE HOME. THE NEXT MORNING, THE VEHICLE'S WINDOWS WERE DOWN. THE SUN ROOF WAS UP, AND THE LIGHTS WHERE ON. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP TO DETERMINE THE PROBLEM. *AK UPDATED 01/19/06. *JB

TOOK MY 2000 JAG S TYPE TO DEALER ON 2 DEC 2005 FOR RECALL OF ENGINE BREATHER ELBOW. THE ENGINE BREATHER VENT TUBE WAS REPLACED. AT THE SAME TIME, I TOLD THE DEALER THAT MY ENGINE LIGHT WAS ON -- THEY CHECKED IT AND STATED THAT I NEEDED A FUEL INTAKE SENSOR. ON 9 DEC THE SENSOR WAS REPLACED. WITHIN A WEEK, THE ENGINE LIGHT CAME BACK ON, WAS ADVISED THAT THE PART WAS PROBABLY BAD, THEY ORDERED A NEW PART AND IT WAS INSTALLED. LEFT THE LOT AND THE ENGINE LIGHT RETURNED. I RETURNED TO THE LOT THE NEXT DAY AND THEY SUPPOSEDLY CLEANED ALL THE WIRES AND APPLIED STAB LINT TO THE HARNESS. LEFT LOT AND THE ENGINE LIGHT RETURNED. WAS THEN TOLD THAT IT WAS NO LONGER THE FUEL TEMPERATURE, IT WAS A WIRING PROBLEM AND THEY WOULD NEED AT LEAST 3-HOURS TO TRACE THE WIRING THAT THE PROBLEM WAS SOMEWHERE BETWEEN THE PROCESSOR AND THE SENSOR. MUST REMOVE INTAKE AND HARDWARE TO ACCESS. NOT VERY COMFORTABLE WITH THE EXPLANATION SO I TOOK THE CAR TO ANOTHER IMPORT DEALER AND HE STATED THAT IT HAD 2-MISFIRES AND THE CATALYTIC CONVERTER NEEDED REPLACING AND SOMETHING ABOUT ODU. I WAS ASKED IF MY CAR HAD GONE THROUGH EMISSION TESTING AND IN FEB/MAR 06, MY CAR PASSED EMISSION TESTING WITHOUT ANY PROBLEMS. ALSO THE DEALER FOUND A FORD NEW CLAMP (I HAVE PICTURES AND THE CLAMP) IN MY VEHICLE SITTING ABOVE ONE OF THE PISTONS CAUSING A GAP. HE THOUGHT THAT THIS MIGHT HAVE BEEN WHAT WAS CAUSING THE PROBLEM. WELL, IT SEEMS THAT MY CAR IS BEING CONSTANTLY DIAGNOSED ON MY $$$. IF THE PROBLEM IS NOT THERE, I GET A BILL, PAY FOR IT. LO AND BEHOLD, THE PROBLEM STILL EXISTS AND NOW IT IS FOR ANOTHER REASON. SEEMS LIKE THE DEALERS ARE TROUBLE SHOOTING ON MY DIME. MY CAR IS SICK -- IT IS LIKE IT IS STRUGGLING TO GET ITS NEXT BREATH OR THAT SOMETHING IS BLOCKING THE AIR FLOW. IT SPUTTERS AT A POINT. I'VE ONLY USED THE HIGHEST PREMIUM GAS IN THE VEHICLE. I'VE BEEN ADVISED TO NOT USE THIS GAS AND THEN LATER ADVISED TO USE THIS GAS. I'M SO FRUSTRATED AT THIS POINT. *JB

RECEIVED A MESSAGE "FUEL COMPUTER DATA ERROR" THIS MESSAGE STOPS THE SPEEDOMETER FROM WORKING, STOPS THE ANTI-LOCK BRAKES FROM FUNCTIONING, STOP THE CRUISE CONTROL FROM WORKING AND STOPS THE TRIP COMPUTER FROM FUNCTIONING. I HAVE HAD SEVERAL GARAGES LOOK AT THE PROBLEM INCLUDING JAGUAR, AND NO ONE CAN FIND THE PROBLEM AFTER MANY HOURS OF LABOR. *NM

WINDOW REGULATOR. *JB

I BROUGHT THE VEHICLE ABOUT 6 WEEKS AGO AND THE AUTOMATIC TRANSMISSION SLIPS TERRIBLY AND IT'S UNSAFE TO OPERATE ON THE ROAD. I CONTACTED A COUPLE JAGUAR DEALERSHIPS AND WAS TOLD THAT IT WOULD COST FROM $90.00-$110.00 TO PROGRAM A MODULE THAT IS LISTED ON THE SERVICE BULLETIN. WHY SHOULD THE OWNERS HAVE TO PAY FOR JAGUAR'S FLAWED EQUIPMENT TO BE REPAIRED? *JB

DT: THE CONTACT STATED THERE WAS NHTSA RECALL 00V359000/MANUFACTURER'S RECALL R-1-356 FOR THE LOWER BALL JOINT. THE PREVIOUS OWNER HAD RECALL REPAIRS DONE IN 2001. THE CONTACT VEHICLE WAS EXPERIENCING THE SAME PROBLEM AS INDICATED ON THE RECALL. THE MANUFACTURER WAS UNWILLING TO FIX THE RECALL AT THEIR EXPENSE. *AK UPDATED 12/7/2005. *NM

THIRD DIFFERENT BROKEN WINDOW REGULATOR. *NM

2000 JAGUAR S-TYPE HAS A DEFECT IN THE TRANSMISSION. IF THE VEHICLE IS PARKED ON A HILL WITHOUT THE EMERGENCY BRAKE ON, THE GEARS WILL GET STUCK AND THE VEHICLE EITHER HAS TO BE DRUG DOWN THE HILL TO LEVEL GROUND FOR THE GEAR TO SHIFT OUT OR IT HAS TO BE TOWED. THE JAGUAR DEALER HAS ATTEMPTED TO REPAIR IT TWICE UNSUCCESSFULLY. *NM

FLUID LEAKING UNDER CAR WAS NOTICED. SENSOR AND ALERT SYSTEM ON CAR DID NOT INDICATE ANY PROBLEMS. WE CALLED THE DEALER AND PURCHASED THE COOLANT RESERVOIR AND COOLANT AND HAD IT INSTALLED. THE LEAKING RESERVOIR HAS STRESS CRACKS ON ALL CORNERS JUST WAITING TO BLOW UP FROM THE PRESSURE.

TL*THE CONTACT OWNS A 2000 JAGUAR S-TYPE. WHENEVER THE CONTACT PARKS ON AN INCLINE, THE GEAR BECOMES STUCK IN THE PARK POSITION. IN ORDER TO MOVE THE VEHICLE, IT MUST BE PUSHED AND ROCKED BACK AND FORTH UNTIL IT POPS OUT OF GEAR. OCCASIONALLY, THE VEHICLE CAN SHIFT INTO REVERSE, WHICH CAN BE DANGEROUS FOR THOSE PUSHING THE VEHICLE IN THE REAR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THIS WAS A VERY COMMON ISSUE WITH THE 2000 S-TYPES; HOWEVER, THERE WAS NO RECALL OR REMEDY. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS RELATED TO THIS FAILURE AND BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 8/18/09 *CN UPDATED 0821/09.

COMPLAINT REGARDING SERVICES RENDERED BY JAGUAR OF TACOMA.*MR THE CONSUMER STATED THE VEHICLE WOULD NOT COME OUT OF PARK EASILY. THE DEALER CHANGED A CABLE, IT THEN WOULD COME OUT OF PARK, BUT NOT AS SMOOTH. THE CONSUMER THEN STATED IT ALMOST BECAME IMPOSSIBLE FOR THE GEAR TO COME OUT OF PARK. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HE WAS TOLD THERE WAS A TRANSMISSION PROBLEM THAT WOULD COST 1300.00. THE CONSUMER WAS TOLD THE MANUFACTURER WAS AWARE OF THE PROBLEM SINCE 2002. (JAGUAR S-TYPE). THE VEHICLE ALSO HAD FRONT END PROBLEMS. *JB *NM

2000 JAGUAR S-TYPE WINDOW REGULATOR

WHILE PARKED ON A HILL WITH THE FRONT OF THE VEHICLE FACING UPWARD, THE TRANSMISSION LOCKED UP COMPLETELY WHEN A SHIFT FROM PARK TO DRIVE WAS ATTEMPTED. THE GEAR SHIFT WAS FRACTURED AND THE VEHICLE HAD TO BE TOWED TO A SERVICE DEALER WHO INFORMED ME THAT THIS WAS A COMMON PROBLEM, AND THAT IT WAS A FACTORY DEFECT. *NM

DT: THE CONTACT TOOK HER VEHCILE INTO THE MECHANIC FOR AN ALIGNMENT BECAUSE HER CAR WAS MOVING ALL OVER THE ROAD, AND THE MECHANIC NOTICED THE PROBLEM WITH THE BALL JOINTS THEN. THE CONTACT SAYS THAT LAST TUESDAY SHE TOOK HER VEHCILE TO HAVE IT SERVICED AND THE MECHANIC NOTICED THAT HER PASSENGER LOWER BALL JOINT ON THE FRONT WAS LOOSE SO HE TIGHTENED IT FOR HER ACCORDING TO SPECIFICATION AND TOLD HER THAT IT WAS A MANUFACTURER PROBLEM. AT THE TIME ON TUESDAY SHE WAS UNAWARE OF THE RECALL OF THE VEHCILE UNTIL SATURDAY MAY 7TH. ON SATURDAY THE BALL JOINT BROKE AND THE DRIVERS SIDE BALL JOINT IS LOOSE NOW. THE BALL JOINT BROKE WHILE SHE WAS DRIVING AND HER TIRE CAME A LOOSE AND CAUSED THE FRONT END TO FALL DOWN CAUSING HER TO LOOSE CONTROL OF THE VEHICLE AND DONE EXTENSIVE DAMAGE. SHE HAS CONTACTED THE MILLENIUM DEALERSHIP AND THEY TOLD HER THAT THEY COULD NOT FIX THE PART BECAUSE THE BALL JOINT WAS REPLACED IN 2001 BECAUSE OF A RECALL ON THE BALL JOINT AND THE DEALERSHIP TOLD HER THAT THE MANUFACTURER WILL NOT REPLACE THE BALL JOINT BUT THE DEALERSHIP WILL NOT GIVE HER ANYTIME OF SERVICE RECORD STATING THAT THE RECALL DID TAKE PLACE. DEALERSHIP FURTHUR STATED THAT THERE WASN'T A RECALL.*AK

THIS IS THE THIRD TIME I'VE HAD A PROBLEM WITH MY 2000 JAGUAR S. 1ST WAS IN MAY 2005 WHILE PARKED ON A SLIGHT INCLINE IN MY DRIVEWAY THE CAR WOULD NOT SHIFT OUT OF PARK. AFTER IT SET FOR A WHILE, IT SHIFTED INTO DRIVE. THE SAME THING HAD HAPPENED A FEW MONTHS EARLIER WHEN THE CAR WAS BEING INSPECTED. THIS TIME IT WAS NOT ON AN INCLINE, BUT THE SERVICE TECHNICIAN HAD A HARD TIME BACKING IT OUT OF THE SERVICE BAY. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE HAND SELECTOR LEVER, GEARS, CABLE GEAR ASSEMBLY. IN AUGUST 2005 SAME PROBLEM HAPPENED AGAIN IN MY DRIVEWAY. THIS TIME WHEN TAKING IT TO THE DEALERSHIP, THEY REPLACED A MISSING BOLT WHERE TRANSMISSION SHIFT CABLE BOLTS TO TRANSMISSION. NOW THAT THE CAR IS NO LONGER UNDER WARRANTY, THE SAME THING HAPPENED AGAIN ON 2/25/06 IN MY DRIVEWAY. "SHAKING" THE CAR BACK AND FORTH DID SOMETHING AND I WAS ABLE TO GET IT OUT OF PARK, BUT THE ONLY GEAR IT WOULD GO IN WAS A "MANUAL 2ND" AND REVERSE. I'VE CALLED JAGUAR CUSTOMER COMPLAINT LINE AND THE DEALERSHIP. I WAS TOLD BY CUSTOMER SERVICE THAT THE ORIGINAL REPAIR FROM MAY '05 HAS A ONE YEAR WARRANTY SO IT SHOULD BE COVERED. HOWEVER, I DON'T KNOW IF I'LL BE ABLE TO DRIVE THE CAR TO THE DEALERSHIP AND SHE COULD NOT AUTHORIZE TOWING. I REALLY BELIEVE ODI SHOULD LOOK INTO THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.*JB

WHILE DRIVING A LOUD NOISE CAME FROM THE FRONT THE RIGHT FRONT PASSENGER SIDE WHEEL SHEARED OFF. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER TO THE SHOULDER. VEHICLE WAS TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE LEFT AND RIGHT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

I OWN A 2000 JAGUAR S-TYPE. EVERYTIME I PARK ON A SLOPE/INCLINE THE AUTOMATICALY LOCKS UP. MEANING WHEN I AM READY TO LEAVE FROM PARKING SPOT , THE SHIFTER WILL NOT MOVE FROM PARK TO DRIVE/REVERSE/NEUTRAL. IT LOCKS UP. I HAVE TO HAVE A TOW TRUCK COME MOVE IT TO A FLAT SURFACE. THE CAR HAS BEEN TO THE DEALER 3 TIMES, AND THE HAVE NO FIX. THE JAG DEALER AND JAGUAR CORP. TRY KEEP TELLING ME IT'S NOT A DEFECT. FROM ASKING AROUND I FOUND OUT THIS PROBLEM IS CONSITENT IN ALL THE S-TYPE MODEL. SO NOW UNLESS I FIND A FLAT SURFACE TO PARK I AM IN TROUBLE. WHAT IS GOING WITH THIS?

I OWN A 2000 JAGUAR S-TYPE. EVERYTIME I PARK ON A SLOPE/INCLINE THE AUTOMATICALY LOCKS UP. MEANING WHEN I AM READY TO LEAVE FROM PARKING SPOT , THE SHIFTER WILL NOT MOVE FROM PARK TO DRIVE/REVERSE/NEUTRAL. IT LOCKS UP. I HAVE TO HAVE A TOW TRUCK COME MOVE IT TO A FLAT SURFACE. THE CAR HAS BEEN TO THE DEALER 3 TIMES, AND THE HAVE NO FIX. THE JAG DEALER AND JAGUAR CORP. TRY KEEP TELLING ME IT'S NOT A DEFECT. FROM ASKING AROUND I FOUND OUT THIS PROBLEM IS CONSITENT IN ALL THE JAGUAR S-TYPE MODEL. SO NOW UNLESS I FIND A FLAT SURFACE TO PARK I AM IN TROUBLE. WHAT IS GOING WITH THIS?

WHILE PARKED ON A SLIGHT INCLINE THE VEHICLE GEAR SHIFT LEVER BECAME STUCK. TOWED VEHICLE TO DEALER, AND CONSUMER WAS INFORMED RIGHT AWAY WHAT THE PROBLEM WAS.*AK *NM

RECEIVED A MESSAGE "FUEL COMPUTER DATA ERROR" WHEN ATTEMPTING TO USE THE TRIP COMPUTER. DEALER ATTEMPTED REPAIR BE SWAPPING OUT THE INSTRUMENT CLUSTER, GENERAL ELECTRONICS MODULE, REAR ELECTRONICS MODULE, PCM AND FUEL SENDERS. PROBLEM WAS NOT REPAIRED. NOW, WHEN ATTEMPTING READINGS AT THE ODBII CONNECTOR, THEY CANNOT COMMUNICATE WITH THE SYSTEM, AND CANNOT FIND THE PROBLEM AFTER MANY HOURS OF LABOR. THE CAR IS DUE FOR ITS STATE INSPECTION IN A FEW WEEKS , AND WILL FAIL DUE TO THE INSPECTION FACILITIES INABILITY TO ACCESS THE ODBII CODES/HISTORY. THE DEALER HAS GIVEN UP TRYING TO RESOLVE THIS ISSUE, AND I AM FACING A FAILED EMISSION TEST ON MY UPCOMING INSPECTION.....I DON'T KNOW WHAT TO DO NEXT, AS JAGUAR CLEARLY WON'T, OR CAN'T RESOLVE THE PROBLEM.*AK

THREE EVENTS OF WINDOW MECHANISM BREAKING WITHIN A SIX MONTH PERIOD. WHILE PARKED TRIED OPENING WINDOW FOR AIR FLOW, ALL THREE TIMES. DEALER WAS CONTACTED AND REPAIRED THE THREE WINDOWS. NO TESTS FOR DEFECTS WERE DONE. REPLACEMENTS COSTS APPROX $600, $355 AND HALF OF THE THIRD WINDOW REPLACEMENT COST WAS COVERED BY THE DEALER. JAGUAR REFUSED ANY STATISTICS ON THIS TYPE OF REPAIR AND REFUSED REFERRAL TO A SUPERVISOR. WINDOW TINT WAS DAMAGED IN EACH CASE. JAGUAR REFUSED ANY LIABILITY DUE TO NON-PURCHASE OF EXTENDED WARRANTY, ALTHOUGH EXTENDED WARRANTY DOES NOT COVER WINDOWS.

THROUGH TALKING WITH JAGUAR AND LOOKING THROUGH THIS WEBSITE, THERE HAVE BEEN MANY TROUBLED BY A DESIGN DEFECT THAT HAS BEEN UNDER REPORTED IN THIS CAR. WHEN PARKED IN MY DRIVEWAY, WHICH HAS A SLIGHT INCLINE AS MANY DO, I COULD NOT PUT THE CAR BACK INTO GEAR. TRYING TO SHIFT INTO GEAR CAUSED THE PIN ON THE HAND SELECTOR LEVER TO BREAK. IT COULD NOT BE TAKEN OUT OF PARK. HAD TO TOW THE CAR TO THE DEALER WHICH IS 40 MILES AWAY. I LOST 1/2 DAY OF WORK AND MISSED APPOINTMENTS. I ALSO HAD TO RENT MY OWN CAR FOR 2 DAYS UNTIL THE DEALER COULD FIX IT. DEALER MADE IT SOUND LIKE IT WAS MY FAULT FOR NOT PUTTING ON THE PARKING BRAKE BEFORE I SHIFTED INTO PARK. I READ THROUGH ALL THE OWNERS MANUAL AND THERE IS NO INDICATION OR WARNING TO DO SO. I HAVE NEVER BEEN INFORMED OTHERWISE. I ASKED THE DEALER WHO ALSO SAID THERE WAS NO MENTION OF IT. I HAVE HAD SEVERAL OTHER CARS PARKED IN THIS DRIVEWAY OVER MANY YEARS WITH NO PROBLEMS SUCH AS THIS. THE 2000 S TYPE HAS A DESIGN FLAW WHICH IS NOT BEING HANDLED PROPERLY BY JAGUAR. I WAS JUST FORTUNATE IT WAS IN MY OWN DRIVEWAY WHEN IT HAPPENED. HOPE I CAN ALWAYS REMEMBER THE UNWRITTEN SEQUENCE, APPLY FOOT BRAKE, APPLY HAND BRAKE, SHIFT TO PARK, LIFT OFF FOOT BRAKE AND THEN CROSS YOUR FINGERS.*JB

DT*: THE CONTACT STATED, THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION WHEN PARKED ON AN INCLINE. THE MANUFACTURER SUGGESTED ROCKING THE VEHICLE TO RELEASE THE VEHICLE FROM PARK. THE CONTACT WAS INJURED, ON ONE OCCASION, WHILE ROCKING THE VEHICLE AS INSTRUCTED. THE MANUFACTURER SUGGESTED USING THE HAND BRAKE BEFORE PLACING THE VEHICLE INTO PARK. WHEN ACCELERATING THE AUTOMATIC TRANSMISSION SLIPPED FROM 1ST GEAR INTO NEUTRAL AND WOULD NOT SHIFT INTO 2ND GEAR. THE TRANSMISSION FUNCTIONED PROPERLY WHEN THE VEHICLE WAS RESTARTED. A SERVICE DEALER INSPECTED THE VEHICLE, AND COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE COULD NOT PASS EMISSIONS TESTING DUE TO PROBLEMS WITH THE VEHICLE. THE CONSUMER WAS HAS BEEN TREATED FOR MUSCLES STRAINS FROM DEALING WITH THE VEHICLE. THE LEFT FRONT LIGHT LENS WAS BROKEN. UPDATED 09/11/06. *JB

WHILE BEING PARKED, DRIVER SIDE WINDOW WAS BEING LOWERED WHEN SUDDENLY THE WINDOW FELL INSIDE THE DOOR AND IMPLODED.

2000 JAGUAR S TYPE 3.0 , TRANSMISSION CONTINUALLY SLIPS, WON'T GO INTO GEAR, WON'T DOWN SHIFT,; WHILE PULLING OUT INTO TRAFFIC, TRANSMISSION WILL SLIP, ENGINE WILL REV HIGH, AND THEN JUMP INTO GEAR.... GIVING ME A 'DEAD' VEHICLE UNTIL THE TRANSMISSION GRABS VERY UNSAFE -*AK

ALL 4 POWER WINDOW REGULATORS HAVE NOW FAILED. FIRST ONE WAS UNDER WARRANTY - FOLLOWING WERE NOT. CALLED JAGUAR AND WAS TOLD THAT THIS IS NOT A DEFECT AND IS MY RESPONSIBILITY. I FEEL THAT IF ALL 4 WINDOW REGULATORS HAVE FAILED, IT IS A DEFECT, AND PERSONNEL AT THE JAGUAR DEALERSHIP TOLD ME THAT IT HAS BEEN ARECURRING PROBLEM IN THE 2000 S-TYPE JAGUAR.

MULTIPLE POWER WINDOW REGULATOR FAILURES ON YEAR 2000 JAGUAR S-TYPE 3.0; MOST RECENT INCIDENT OCCURRED THIS OCTOBER. WROTE TO JAGUAR OF AMERICA, WHICH REFUSED TO ACCEPT THIS IS DUE TO A DESIGN FLAW. INTERNET CHAT ROOMS FULL OF SIMILAR STORIES OF P/W REGULATOR FAILURE.*AK

CONSUMER NOTICED THAT REAR LEFT WINDOW AND FRONT RIGHT WINDOW WERE INOPERATIVE. CONSUMER WAS UNABLE TO OPEN OR CLOSE THE WINDOWS. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE POWER WINDOW REGULATOR MOTOR NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK *TC

WHILE DRIVING VEHICLE OVERHEATED. THE LIGHT REGISTERED HOT ON THE DASHBOARD. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE WATER TANK NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK

AUTOMATIC POWER WINDOW FELL DOWN WHILE DRIVING. *AK THE CONSUMER STATED THE INCIDENT HAPPENED TWICE. *JB

WE PURCHASED A NEW S-TYPE 2000 JAGUAR. THE CAR NOW HAS 40,000 MILES AND HAS HAD THREE TRANSMISSIONS. STARTING WITH THE SECOND TRANSMISSION, I TRIED TO GET JAGUAR TO STEP UP TO THE PLATE AND ADMIT THIS CAR WAS FAULTY. UNFORTUNATELY NOTHING REALLY HAPPENED. I JUST RECEIVED A ABSURD "THANK YOU FOR CONTACTING JAGUAR" MESSAGE. THE CAR STARTED HAVING PROBLEMS AGAIN ABOUT A MONTH AGO, I TOOK IT IN AND WAS TOLD THE CAR NEEDED A NEW TRANSMISSION. THIS WOULD MAKE THE THRID. THE CAR WAS ALSO OUT OF WARRENTY BY THREE MONTHS WHICH TRANSLATED TO MY PAYING FOR THE $6000 TRANSMISSION. AGAIN, I CONTACTED JAG CORP AND EVEN GOT SO FAR AS TO HAVE A CUSTOMER REP LOOK INTO MY CASE. THEY LOOKED AND DECLINED ANY RESPONSIBILTY. I GOT THE TRANSMISSION REPLACED AND PAID THE 6 GRAND. THE CAR HAS BEEN OUT OF THE SHOP FOR THREE DAYS. IT HAS ITS THIRD TRANSMISSION. YESTERDAY, THE CAR STARTED MAKING NOISE. I CALLED THE DEALER AND WAS TOLD TO HAVE THE CAR TOWED IN. I WAS JUST NOTIFIED THAT THE CAR NEEDS ANOTHER TRANSMISSION. THIS WILL MAKE THE FOURTH. THE THRID ONE WAS ONLY THREE DAYS OLD BEFORE IT WENT OUT. SO FAR WE ARE GETTING ABOUT 10,000 MILES PER TRANSMISSION AND ALL JAG MANAGED TO OFFER WAS $1000 TOWARDS THE THIRD ONE. I CAN NOT BELIEVE ANY CAR MANUFACTURER WOULD THINK SO LITTLE OF ITS CUSTOMERS THAT THEY TURN A COLD EYE TO A CAR THAT SO OBVIOUSLY HAS A MAJOR FAULT. FOUR TRANSMISSIONS IN 40,000 MILES AND THEY CONTINUE TO SAY IT IS NOT THEIR FAULT. I WONDER WHOSE FAULT IT IS? I AM VERY DISPPOINTED IN THE MANUFACTURER AND THIS MODEL. I CURRENTLY AM PURSUING OTHER PROCEDURES TO GET A RESOLUTION TO THIS ONGOING PROBLEM THAT I HAVE BEEN TRYING TO GET JAGUAR TO RESOLVE FOR THREE YEARS. *AK

I GOT A 2000 JAGUAR S-TYPE FROM AUTHORIZED DEALER ("SELECT EDITION") CONDITION ON JUNE 9, 2004. SON (DRIVER) AND HIS PASSENGER WERE BOTH BELTED JULY 2, 2004 DURING WHAT HE THOUGHT WAS A BLOWOUT. CAR STOPPED PERPENDICULAR (AFTER FULL SPIN) IN OPPOSITE LANE (FACING EAST) FROM WHICH IT HAD BEEN TRAVELING (NORTH). WHEEL SHEARED FROM AXLE/HUB ON RIGHT FRONT! CAR ON BARE RIGHT FRONT AXLE! MY HUSBAND AND I WERE AT SCENE IN MINUTES, WE REJOICED NO ONE WAS KILLED! NO ONCOMING TRAFFIC! SEAT BELTS WERE IMPORTANT AS MY SON STATE HE "JUST HELD ON." MY HUSBAND RECOVERED DEBRIS AND SHEARED WHEEL PLACING SAME INTO TRUNK. ONE OF THESE PARTS PROVED TO BE A BROKEN BRAKE, BUT NOT THINKING OF ANALYTICAL ISSUES AT THIS POINT---JUST THANKFUL THAT FATALITIES WERE NOT RESULT. UNBENDING RAIN WAITING FOR TOW TRUCK. THE NC PATROL ARRIVED AT ABOUT 11:30 PM AS THE CAR WAS BEING DRAGGED ONTO A WRECKER. THEY DID NOT LOOK AT SHEARED WHEEL OR ROTOR. THE CAR WAS TOWED JULY 3 TO THE JAGUAR DEALERSHIP. I VISITED DEALERSHIP ON MONDAY, JULY 5TH TO TAKE PICTURES WHEN GREG CARLETON (JAGUAR SERVICE WRITER) SHOWED ME BOTH SIDES OF THE WHEEL STATING THAT "WEAR ON THE RIMS IS WHAT YOU'D EXPECT" AND "THERE'S NOTHING YOU SEE THAT WOULD HAVE CAUSED THAT WHEEL TO COME OFF." HE (MR. CARLETON) PICKED UP THE BRAKE ROTOR AND HELD IT LIKE A KNIFE OVER AN OBVIOUS GASH INSIDE THE RIGHT FRONT WHEEL. IT SEEMED CLEAR THAT THE PART PIERCED THE ALLOY WHEEL. OBVIOUS IN THE LIGHT; WE WERE IN A QUANDARY WHEN IT OCCURRED. HE CALLED THE NEXT DAY JULY 6 TO SAY THAT "ALL PARTS WERE COVERED" UNDER WARRANTY, THAT THE FACTORY WOULD INVESTIGATE THE FAILURE. ANOTHER PERSON CALLED ON WED. JULY 7TH AND SAID "YOU MAY WANT TO CALL YOUR INSURANCE COMPANY". JAGUAR HAS SHIFTED FROM THEIR POSITION TO TEST PARTS. THERE WAS NOTHING: NOT A POTHOLE, NOT ANOTHER VEHICLE, BUT SEVERE DAMAGE THAT WAS A RESULT OF PART FAILURE. I HAVE REQUESTED JAGUAR TO LEAVE ALL PARTS IN THE TRUNK OF THE CAR. *AK

2000 JAGUAR S-TYPE. BRAKE IS VERY CLOSE TO, AND PRESSES LOWER THAN THE ACCELERATOR PEDAL. IN 'PANIC' QUICK BRAKING, FOOT MAY EXTEND BEYOND THE BRAKE PEDAL, AND PRESS ACCELERATOR AT THE SAME TIME YOU PUSH ON THE BRAKE. *JB

2000 JAGUAR STYPE 4.0 DEVELOPED A PROBLEM WITH THE CHECK ENGINE LIGHT ILLUMINATING.***NO ANSWER REQUIRED***.*MR THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES BUT THEY WERE UNABLE TO PERMANENTLY REPAIR THE PROBLEM. *NM

THE REGULATORS BRACKETS THAT HOLD WINDOWS ARE BREAKING FOR NO REASON, ENDING IN DAMAGES WORTH OVER $500 INCLUDING LABOR, TO CHANGE THE OF THE REGULATOR IS INCLUDED...ALSO THE CHEAP PLASTIC BRACKETS ON THE HEADLAMPS BREAK AS WELL, ONCE A VEHICLE HITS A POT HOLE HARD ENOUGH, LAMP IT SELF COSTS OVER $1000 NOT INCLUDING THE LABOR. *NM

WHEN MAKING A TURN WHEELS HESITATED BEFORE TURNING IN THE DIRECTION THE VEHICLE WAS DRIVING. THIS OCCURRED BECAUSE A BOLT IN THE LOWER BALL JOINT FELL OFF. THIS RESULTED IN THE LOWER BALL JOINT BECOMING LOOSE BECAUSE IT WAS FRACTURED.*AK

I OWN A JAGUAR 2000 S. I BOUGHT IT IN AUGUST 2003. I LOVED THE CAR AND IT WORKED GREAT. ON APRIL 11, 2004, I PARKED MY CAR ON A SLIGHT INCLINE WITH THE PARK BREAK ON. THE CAR WOULD NOT SHIFT OUT OF PARK. WHILE TRYING TO SHIFT INTO REVERSE, THE GEAR SHIFTER BROKE. I WAS STRANDED WITH MY TWO CHILDREN. MY CAR WAS TOWED TO JAGUAR DEALERSHIP IN PORTLAND, OREGON. THEY PUSHED ON BACK OF THE CAR TO GET IT TO SHIFT. THE CAR IS ON WARRANTY, SO THEY REPLACED THE SHIFTER. I WAS TOLD THE ONLY REMEDY WAS TO USE THE PARK BREAK WHILE USING THE FOOT BREAK, BEFORE SHIFTING INTO PARK. I FEEL THIS IS UNACCEPTABLE. WE ARE HUMAN AND FORGET TO APPLY OUR PARKING BREAK BEFORE SHIFTING INTO PARK. NOW, TONIGHT, APRIL 26; IT HAPPENED AGAIN. WE WERE PARKED ON A HILL. MY HUSBAND HAD HIS FOOT ON THE BREAK, DID NOT REMOVE IT FROM THE BREAK AND PUT IT IN PARK WITHOUT USING THE PARK BREAK. WE WERE STUCK AGAIN. JAGUAR TOLD US TO GIVE THE CAR A PUSH FROM BEHIND TO SHIFT IT OUT OF PARK; IT WORKED. HOW EMBARRASING TO HAVE TO PUSH A CAR FROM BEHIND, AND HOW DANGEROUS TO PUSH A CAR UP A HILL TO GET IT TO GO INTO REVERSE. IF THE CAR ROLLED BACKWARDS FOR ANY APPARENT REASON, IT WOULD HAVE KILLED /OR INJURED MY HUSBAND AND BROTHER-IN-LAW. I FIND THIS UNACCEPTABLE. I DO NOT WANT TO BE STRANDED WITH MY CHILDREN, JUST BECAUSE I FORGOT TO PUT ON MY EMERGENCY BRAKE ON OR DID NOT USE IT "CORRECTLY." IT IS DANGEROUS FOR A WOMAN WITH CHILDREN TO BE PUT IN THIS VULNERABLE SITUATION WHERE A "MAN" MIGHT NOT BE PRESENT TO GIVE THE CAR A BOOST UP THE HILL. I AM VERY FRUSTRATED AND DISAPPOINTED. I NO LONGER WANT MY BEAUTIFUL CAR. I FEEL STUCK. I COULD NOT SELL THIS CAR IN GOOD CONSCIENCE.*AK

WHILE ATTEMPTING TO ACCELERATE AT ANY SPEED VEHICLE WOULD NOT ACCELERATE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER ON THREE SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK

PREMATURE FAILURE OF BRIDGESTONE TURANZA TIRES ON MY 2000 S TYPE JAGUAR. THESE WERE THE ORIGINAL EQUIPMENT TIRES WHICH ARE 4 YEARS OLD WITH 26,000 MILES OF USE. EACH TIRE HAS DEVELOPED DRY ROT INDICATED BY MANY SMALL CRACKS IN THE TREAD. *JB

IN EXCESS OF $10K SPENT IN A 24 MONTH PERIOD ON VARIOUS REPAIRS ON MY 2000 S-TYPE. *JB

JAGUAR 200 S-TYPE SIX CYCLINDER. FAILURE OF ALL (6) IGNITION COILS. ENGINE LIGHT WHEN ON WHILE BEING DRIVEN; CAR SLOWLY LOST ALL ABILITY TO MOVE. *LA

ENGINE RUNS POORLY DUE TO LARGE VACUUM LEAK. SOME VEHICLES ARE TOWED TO THE DEALERSHIP. PROBLEM COMPONENT IS A DETERIORATED VACUUM HOSE AT THE CRANKCASE BREATHER UNDER THE INTAKE MANIFOLD. IT APPEARS THAT OIL, FUEL, AND HEAT ARE AFFECTING THE RUBBER. *NLM

ON AUGUST 12, 2003 WHILE PARKED ON A SLIGHT INCLINE, THE CAR WOULD NOT GET OUT OF GEAR. THIS HAD OCCURRED ONCE BEFORE, HOWEVER, ANOTHER JAGUAR OWNER HAD THIS PROBLEM AND REPORTED SHE CALL A TOW TRUCK AND WHEN THE CAR WAS REMOVED FROM THE INCLINE THE CAR WENT INTO GEAR. SO, WHEN IT FIRST HAPPENED TO ME, WHICH WAS A COUPLE OF WEEKS PRIOR TO 08-12-03, I PUSHED IT, IT ROLLED AND WENT INTO GEAR. WELL, THE NEXT TIME IT HAPPENED IT WOULDN'T GET INTO GEAR, AND THE GEAR SHIFTER BROKE. NOW, THE CAR WOUJLD GO INTO GEAR AND NOT MOVE AT ALL. HAD TO CALL A TOW TRUCK ON THAT SATURADAY TO BE TOWED TO THE SERVICE CENTER. WELL, TODAY IS AUGUST 18, 2003 I AM REPORTING THIS. THE CAR IS STILL IN THE SHOP. THERE WAS A "BACKLOG" PER THE SERVICE CENTER FOR THIS PART. THE "GEAR SHIFTER" AND/"TRANSMISSION SHIFTER". IN PLAIN COMMON SENSE IF PARTS OF THIS NATURE ARE ON SUCH A BACKLOG, THEN I WOULD ASSUME THERE IS A PROBLEM WITH THE ISSUE OF THE TRANSMISSION IN THIS MODEL JAGUAR. WE NEED SATISFACTION AS A CONSUMER. I EVEN HAVE EXTENDED WARRANTY WITH "SMARTCHOICE 2000", AND THEY ARE IN LIQUIDATION. THE SERVICE CENTER IS TELLING ME I AM NOT INSURED AND I HAVE A CONTRACT STATING SO. THAT IS ANOTHER ISSUE THAT WILL BE COMPLAINED ABOUT.*AK

WHILE DRIVING AND COMING TO STOP AT SLOW SPEED VEHICLE STALLED, FORCING CONSUMER TO PULL OFF THE ROAD. DEALER HAS INSPECTED SEVERAL TIMES, AND PROBLEM STILL RECURRING. THE PROBLEM.*AK

I PARKED 2000 S-TYPE JAGUAR ON HILL AND DUE TO FAULTY SHIFTER, THE GEAR SHIFT BECAME JAMMED IN PARK . I CALLED JAGUAR ASSISTANCE & WAS TOLD I SHOULD HAVE PULLED UP THE HANDBRAKE BEFORE I PLACED MY CAR IN PARK. I ASKED IF THIS WAS IN THE OWNER'S MANUAL & WAS TOLD NO. THEY ALSO SAID I COULD HAVE GOTTEN SOMEONE TO PUSH THE CAR FROM THE BACK & IT WOULD HAVE POPPED INTO GEAR. BY THIS TIME I AM APPALLED TO FIND THAT THE CUSTOMER MUST GO THROUGH ALL OF THIS AGONY TO GET A LUXURY CAR INTO GEAR! OBVIOUSLY, THEY HAVE THOROUGHLY RESEARCHED METHODS TO CORRECT THIS PROBLEM AFTER IT OCCURS. THIS LEAD ME TO QUESTION IF A RECALL HAD EVER BEEN DONE TO CORRECT THIS DEFECT THAT IS PREVALENT IN 2000 S-TYPES OR IF A LETTER HAS BEEN SENT TO THE CUSTOMERS EXPLAINING THERE ARE SPECIAL PROCEDURES THAT ONE MUST FOLLOW TO PREVENT YOUR JAG FROM BEING STUCK IN PARK ON A HILL. I WAS NEVER NOTIFIED OR INFORMED THAT I MUST PULL UP THE HANDBRAKE BEFORE I PLACE THE CAR IN PARK. IT IS NOT FAIR TO PLACE THE BURDEN OF FIXING THIS PROBLEM UPON THE CUSTOMER. WHETHER I PARKED ON A HILL OR ON A FLAT LEVEL, MY CAR SHOULD GO INTO GEAR WITH NO PROBLEM. BEFORE I COULD GIVE THE MAKE & MODEL OF MY CAR THEY ASKED IF IT WAS A 2000 S-TYPE & I SAID YES. JAGUAR ROADSIDE ASSISTANCE & THE CUSTOMER RELATIONS DEPARTMENT STATED THAT THEY GET THESE CALLS FREQUENTLY REGARDING 2000 S-TYPES BECOMING JAMMED INTO GEAR. I ASKED IF A RECALL HAD BEEN DONE & THEY SAID NO. I HAD MY CAR TOWED TO JAGUAR & THEY CALLED TO NOTIFY THAT IT WOULD COST ME, THE CUSTOMER $661.00 TO REPAIR MY CAR. I MAILED A LETTER TO JAGUAR CUSTOMER RELATIONS STATING IT WAS NO FAULT OF MINE THAT THE CAR BECAME JAMMED INTO PARK & WAS INFORMED THAT SINCE MY CAR IS NO LONGER UNDER WARRANTY, JAGUAR WILL NOT PAY FOR THE REPAIRS. A WARRANTY IS IRRELEVANT WHEN THIS IS A PREVALENT PROBLEM IN THIS MODEL. I HAVE DONE RESEARCH & SPOKE OTHER JAGUAR SERVICES HERE & WAS TOLD THE SHIFTERS ARE FAULTY IN THESE MODELS AND A RECALL SHOULD HAVE BEEN DONE.

DT: WHEN PARKING ON A HILL THE TRANSMISSION LOCKED AND CALLER COULD NOT GET VEHICLE OUT OF PARK. CALLER BROKE THE SHIFT LEVER AND HAD IT REPLACED, BUT PROBLEM RECURRED. DEALER SAID THAT WAS NORMAL, AND HE WOULD HAVE TO PUT EMERGENCY BRAKE ON BEFORE PUTTING IT IN PARK. BUT SOMETIMES THE PROBLEM HAPPENED EVEN WHEN HE PUT ON THE EMERGENCY BRAKE. MANUFACTURER CLAIMED THE SAME THING AS DEALER SAID.*AK

PURCHASED A 2000 S-TYPE JAGUAR TO FIND THAT THERE IS A DESIGN FLAW. AS A PREVIOUS AUTOMOTIVE ENGINEER, I CAN'T BELIEVE THAT THIS CAN BE ALLOWED TO EXIST. I PARKED MY CAR ON AN INCLINE AND WHEN I TRIED TO LEAVE I COULD NOT PUT IT INTO 'REVERSE', OR ANY GEAR. I PULLED ON THE SHIFTER THUS BREAKING A PIN, CAUSING THE SHIFTER TO 'FREE' FLOAT. I CALLED JAGUAR'S CUSTOMER CARE, WHICH IS GREAT, AND FOUND THAT THEY WERE GOING TO HAVE TO TOW MY CAR TO THE DEALERSHIP. DURING THE PROBLEM SOLVING QUESTIONS THEY ASKED, THEY STATED "WAS I ON AN INCLINE". I RESPONDED "YES". THEY THEN PROCEEDED TO INFORM ME THAT THE "FIX" WAS TO GET OUT OF THE CAR AND ROCK IT BACK AND FORTH TO RELEASE THE PRESSURE ON THE TRANSMISSION/SHIFTER. THAT ON INCLINES THE CAR WILL GET STUCK, SO GET OUT AND PUSH IT. MY CAR HAD THE SHIFTER COMPLETELY REPLACED AND THE DEALER WAS AWARE OF THIS ISSUE WITH THIS CAR. SINCE THEN I'VE HAD THIS HAPPEN 2 MORE TIMES. I WAS TOLD TO PUT ON THE PARKING BRAKE THEN SHIFT TO PARK WHILE ON ANY TYPE OF INCLINE (> A FEW DEGREES). I'VE HAD THAT TOLD TO ME BY THREE JAGUAR CUSTOMER SERVICE SPECIALISTS. I LOVE THIS CAR. WHY CAN'T THEY FIX THIS! IT'S EMBARRASSING AND DANGEROUS! SOMEONE CAN BE SERIOUSLY HURT. *JB

JAGUAR 2000 S-TYPE: CONSTANT FAILURE OF THE IGNITION COILS. *NLM

WHILE DRIVING OUR S TYPE JAGUAR THE ELECTRICAL SYSTEM WHEN DOWN. IT APPEARS THAT THEIR IS A DEFECT IN THE "ELECTRICAL CLUSTER" THAT CAUSING THE SYSTEM TO THINK THE CAR HAS BEEN STOLEN. MY WIFE WAS FORTUNATE THAT SHE WAS COMING TO A STOP WHEN IT OCCURED. THE CAR HAS NOW BEEN IN THE REPAIR SHOP FOR 4 WEEKS WHILE THE DEALER TRYS TO GET A REPLACEMENT PART THAT DOES NOT HAVE THE SAME PROBLEM. TWO ADDITIONAL UNITS HAVE BEEN INSTALLED WITH THE SAME RESULTS