2010 Jaguar XF Complaint Log

TAKATA RECALL I HAVE BEEN INFORMED BY MAIL THAT MY VEHICLE IS IN THE AIRBAG RECALL. HOWEVER, I NO IDEA WHEN THE CAR WILL BE MADE SAFE AND I WOULD LIKE TO SELL IN A FEW MONTHS BUT WILL NOT WITH THIS AIRBAG ISSUE AS THIS DEFECT REDUCES THE CARS VALUE. .

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE VEHICLE AFTER IT WAS PARKED. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE NEAR THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE EXHAUST AND FUEL TANK NEEDED TO BE LOWERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V817000 (FUEL SYSTEM, GASOLINE) AND 12V521000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR. THE CONTACT TOOK THE VEHICLE TO DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HAIRLINE FRACTURE IN THE FUEL TANK OUTLET FLANGE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE), WHICH INCLUDES VEHICLE'S WITH THE SAME YEAR, MAKE, MODEL, AND 5.0L GASOLINE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TAKATA RECALL JAGUAR CALLED ME AND ARE UNWILLING TO DO ANYMORE THAN TO TELL ME TO DRIVE THE CAR--EVEN WITH THE DEFECT. I CANNOT ACCEPT THE RESPONSIBILITY OF DRIVING THE CAR WITH MY FAMILY IN IT, KNOWING IT HAS A DEFECT THAT "COULD CAUSE SERIOUS INJURY OR DEATH". JAGUAR UNWILLING TO ACCEPT RESPONSIBILITY AND PROVIDE A SAFE REPLACEMENT. I HAVE NO USE OF MY CAR. NOW UNWILLING TO RETURN CALLS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/23/2017*CT CONSUMER STATED THE DEALER HAS NOT BEEN ABLE TO GET PARTS, DUE TO MANUFACTERER. UPDATED 7/5/18*JB

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS) HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 06/07/17*LJ UPDATED 07/12/2017*JS

TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE, THE TECHNICIAN STATED THAT FUEL LEAKED ALL OVER THE UNDERCARRIAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,338.

THE CAR IS LEAKING FUEL & AFTER DOING MY RESEARCH I FOUND OUT THAT THERE WAS A RECALL FOR THE FUEL SYSTEM. SO I CALLED LAND ROVER JAGUAR OF ATLANTA AND THEY SAID THAT THIS VIN WAS NOT ON THE RECALL LIST SO THEY ARE NOT RESPONSIBLE FOR THE REPLACEMENT. ITS CRAZY BECAUSE IT WAS BUILT IN THE UK AT THE SAME TIME THE OF THE CARS THAT ARE ON RECALL. 2010 JAGUAR XF. CRAZY LUCKILY I JUST PURCHASED THE CAR FROM AN AUCTION & I CAN TAKE IT BACK. AND ALL I LOST WAS THE $350 FOR MY OPTION TO TAKE IT BACK IF IT DOESN'T RUN PROPERLY.

ON JUNE 24, 2016 AT 9:20 P.M., WHILE DRIVING THE VEHICLE ON THE STREET , I SMELLED STRONG FUEL ODOR IN THE CABIN. I STOPPED THE CAR AND CAN SMELL FUEL ODOR OUTSIDE THE VEHICLE AS WELL. I DROVE IT BACK HOME AND PARKED THE VEHICLE.CONTACTED JAGUAR SAN DIEGO SATURDAY 6/25/16 AND INFORMED THEM OF THE PROBLEM. ADVISED TO TOW VEHICLE TO THERE LOCATION ON CONVOY STREET. SERVICE DEPARTMENT WILL INVESTIGATE ON MONDAY. THE MILEAGE ONCE PARKED IS 70130 MILES.

TAKATA RECALL.DASH BOARD IS COMEING APART DUE TO BUBBLING CAR IS IN GARAGE YEAR ROUND. 2010 XF JAGUAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR SUDDENLY STOP ACCELERATING IN THE MIDDLE OF THE FREEWAY. I HAD TO PULL TO THE SIDE WICH WAS HARD SINCE POWER STEERING AND EVERYTHING WAS NOT WORKING SINCE ENGINE SEEM TO SHUT OFF. ENDED UP FIGURING OUT THAT IT HAD RAN OUT OF FUEL BUT GAS GAUGE SHOWED AROUND 1/4 LEFT AND NO FUEL LOW WARNING EVER SHOWED.

DASH BOARD HAS CAME APART DUE TO BUCKLING/BUBBLING. CAR SET INSIDE A GARAGE YEAR ROUND AND AFTER RESEARCH I WAS MADE AWARE THIS AS BEEN A KNOW FACTOR IN THOSE TYPE OF VEHICLE DUE TO MANUFACTURING.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL TANK OUTLET FLANGE WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING FUEL UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ATTACHED SHUTTER PLASTIC ASSEMBLY CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

WHILE SITTING STATIC FOR A NUMBER OF HOURS THE FUEL TANK LEAKS FUEL. THIS PROBLEM IS ON THE 2010 4.2 LITER ENGINE XF MODEL. EVERY MORNING I NOTICED A SMALL PUDDLE OF FUEL UNDER THE PASSENGER SIDE NEAR THE REAR TIRE. ADDITIONALLY, WHEN TRYING TO START THE VEHICLE THE ENGINE STRUGGLES TO START (AS IF NOT GETTING ENOUGH FUEL). AFTER LIFTING THE VEHICLE UP FUEL CAN BE SEEN COMING FROM THE TOP OF THE TANK.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS A FUEL LEAKAGE ON THE FUEL TANK ON THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

THE LEATHER DASHBOARD ON MY 2010 JAGUAR XF HAS BEGUN TO SEPARATE FROM ITS BASE. THIS CAUSES PARTIAL OBSTRUCTION AND VISIBILITY OF THE FRONT WINDSHIELD. DUE TO RIPPLES AND BULGES NOW APPARENT IN THE LEATHER THE DASH IS NO LONGER ABLE TO ABSORB LIGHT PROPERLY RESULTING IN LARGE AMOUNTS OF GLARE MAKING DRIVING DANGEROUS, ESPECIALLY ON SUNNY DAYS. MY VEHICLE IS STORED IN THE GARAGE AND NOT DRIVEN DURING WINTER MONTHS. ALTHOUGH IT IS 2010 IT ONLY HAS 15000 MILES ON IT. THE BULGES AND RIPPLES ON THE TOP OF THE DASHBOARD ARE A RESULT OF DEFECTS IN THE BONDING AGENT USED BY JAGUAR. THEY ACKNOWLEDGE THAT THIS IS A PROBLEM AT THE DEALER. JAGUAR CANADA HAS OFFERED TO PAY FOR 50% OF THE COST TO REPLACE THE DASHBOARD INDICATING THEY TOO KNOW THIS IS A PROBLEM. JAGUAR SHOULD BE ASKED TO RECALL ALL VEHICLES WITH WITH THIS ISSUE AND REPLACE THE DASH AT NO COST TO THE OWNER.

THE LEATHER DASH(WHY, IN HOT CARS?) HAS CRUMBLED AND COME APART FROM THE DASH ITSELF. IT STARTED OFF WITH A LITTLE CRUMBLING AND SEPARATION. NOW IT'S MUCH WORSE.THIS TENDS TO FLAP UP AND DOWN IF DRIVING WITH THE WINDOWS DOWN. THIS IS A SAFETY CONCERN I HAVE WITH VISIBILITY. ALSO, THE DOME VANITY LIGHTS COME ON AND OFF BY THEMSELVES IN MOTION AND WHEN THE VEHICLE IS STATIONARY. I WAS TOLD THE CARBON PAD KIT BY THE DEALERSHIP DUE TO THE WIRING HAS SHORTED OUT. ALSO, THE ENGINE CONTROL MODULE SHORTED OUT. THIS IS BEYOND ME HOW THE COMPUTER SHORTED OUT IN A CAR THAT'S ONLY 7 YEARS OLD.

WAS DRIVING DOWN INTERSTATE AND LIGHT CAME ON SAYING COOLANT LOW, AIR CONDITIONER WAS STILL BLOWING COLD, BUT I TURNED OFF AIR, MAYBE 3 MINUTES LATER, LOSS ACCELERATION POWER, BLACK SMOKE BILLOWING OUT OF PIPES AND UNDER HOOD AND LIGHT CAME ON SAYING LOW PERFORMANCE TURN ENGINE OFF. IMMEDIATELY PULLED CAR ON SIDE OF HIGHWAY. NO WARNING CAR WAS RUNNING HOT. CAR WAS DISABLED WOULD NOT START LATER AND COMPUTER READING STILL REGISTERED COOL. GAS WAS SMELLING ALL THOUGH THE CAR AND PROCEEDED TO LEAK FROM UNDER CAR AFTER TOWED AWAY. AT THE DEALERSHIP, THE CAR HAD GAS LEAKING UNDER IT ON THE GROUND WHEN I WENT TO RETRIEVE ITEMS OUT OF CAR. DEALERSHIP SAID IT WOULD COST 36,000. PLUS TO FIX. CAR IS STILL SITTING AT DEALERSHIP WITH NO SOLUTION. I FELT WE WERE FORTUNATE TO GET OUT OF CAR ALIVE BECAUSE I FELT IT COULD HAVE EXPLODED. DEALERSHIP SAYS IT WAS WATER PUMP, BUT ENGINE WAS NEVER TORN DOWN TO DETERMINE THAT.

PULLING OUT OF A PARKING LOT INTO ONCOMING TRAFFIC, CAR WAS DRIVING FINE THEN ALL OF A SUDDEN IT SNAPPED INTO RESTRICTED PERFORMANCE MODE, SLOWED MY CAR DOWN TO 15MPH ON A BUSY STREET, AND ALMOST GOT HIT BY OTHER CARS DUE TO MY SUDDEN DECLINE IN SPEED. TOOK THE CAR BACK TO THE DEALERSHIP FOR ASSESSMENT AND THEIR RECOMMENDATION IS TO REPLACE THE ENGINE FOR $32,000.00. I BOUGHT THE CAR FOR $26,000.00 IN JANUARY 2014 FROM GALPIN HONDA IN MISSION HILLS AND I CURRENTLY OWE $24,000.00 ON IT. I JUST DON'T SEE HOW THIS COULD BE RIGHT.

WHILE DRIVING THE ENGINE LIGHT CAME ON AND WHITE SMOKE CAME OUT FROM UNDER THE HOOD OF THE VEHICLE. THE SMELL OF ENGINE COOLANT WAS INSIDE THE VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP WHERE THEY DIAGNOSED A WATER PUMP FAILURE. FROM INFORMATION WE GATHERED, THIS IS A COMMON ISSUE FOR THIS VEHICLE WHICH THE MANUFACTURER IS AWARE AND HAS DONE MAY REPLACEMENTS WITH A REDESIGNED PART. THE POOR DESIGN AND QUALITY OF THIS PART CAUSES CATASTROPHIC ENGINE FAILURE. WHILE JAGUAR NORTH AMERICA HAS RELEASED SEVERAL TECHNICAL SERVICE BULLETINS OF THIS ISSUE, THEY HAVE FAILED TO ADDRESS THE ISSUE ON ALL AFFECTED VEHICLES. DATE: 06-01-2013 TSB#TT002-13 KEEPING THE COOLING SYSTEM FREE OF DEBRIS AND CORROSION TO PREVENT PREMATURE WATER PUMP FAILURE DATE: DEC 2012 TSB#JTB00278 COOLING SYSTEM - WATER PUMP LEAK HTTP://WWW.CBC.CA/NEWS/CANADA/BMW-S-MINI-COOPERS-LABELLED-JUNK-AS-OWNER-HIT-WITH-10K-ENGINE-REPAIRS-1.2948855

Dashboard coming up.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL ODOR WAS PRESENT DUE TO A CRACK IN THE FUEL TANK OUTLET FLANGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED BOTH THE DEALER AND THE MANUFACTURER IN REFERENCE TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE REPAIR HAD ALREADY BEEN COMPLETED. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN THE RECALL. WHILE INSIDE THE VEHICLE, THE CONTACT WOULD SMELL A FUEL ODOR AND NOTICED FUEL LEAKING FROM THE VEHICLE ONTO THE DRIVEWAY. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SEIZED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 67,543.

HELLO I JUST BOUGHT A CAR RECENTLY AND IT IS A 2010 JAGUAR XF BUILT IN JUNE 2009. AS I DROVE IT OFF THE LOT I HAD A PROBLEM WITH THE CAR AND REALIZED RECENTLY THAT IT IS A POWER STEERING PROBLEM. I SEARCHED ONLINE FOR ANY RECALLS AND THERE WAS A RECALL FOR ANY VEHICLES MADE IN JUNE 2009 AND MY CAR WAS MADE IN JUNE 2009. IT DOES NOT SAY IN THE JAGUAR SYSTEM THAT MY SPECIFIC VEHICLE WAS RECALLED. HOWEVER I FEEL THAT MY VEHICLE SHOULD HAVE BEEN RECALLED AS IT WAS SOMETHING THAT MAY HAVE BEEN MISSED. I FIND IT VERY COINCIDENTAL THAT MY VEHICLE IS HAVING AN EXACT SAME PROBLEM AS THE ONE THAT WAS RECALLED AND THE RECALL DATE IS FOR THE DATE THAT MY VEHICLE WAS BUILT. I HAVEN'T DRIVEN THE VEHICLE SINCE I BOUGHT IT BECAUSE IT IS A SAFETY ISSUE AND I WILL BE TOWING IT INTO A DEALERSHIP SHOP TOMORROW. AND REGARDLESS OF IF IT IS A MAJOR PROBLEM OR A MINOR PROBLEM, ITS A SAME PROBLEM AS THE ONES THAT WERE RECALLED. IT SAID POSSIBILITIES OF NOT GETTING THIS FIXED IS FIRE UNDER THE HOOD AND I DEFINITELY DON'T WANT THAT NOR FOR ANY OTHER JAGUAR XF 2010 DRIVERS OUT THERE. THIS IS THE RECALL NUMBER I FOUND ONLINE: 11V168000. PLEASE HELP ME RESOLVE THIS ISSUE AND TO MAKE SURE THAT IT GETS RECALLED AND THAT THE SAFETY OF MY CAR IS RIGHT AND UP TO DATE! VERY RESPECTFULLY, //SIGNED// [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE PERFORMANCE FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT FUEL INJECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,236.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THEN EXITING THE VEHICLE, THERE WAS A STRONG ODOR OF GASOLINE FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FUEL OUTLET FLANGES WERE FRACTURED AND NEEDED TO BE REPLACED. THE DEALER HAD ALSO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN 12V521000 (FUEL SYSTEM, GASOLINE).THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

I WAS SITTING AT THE TRAFFIC LIGHT WHEN THE CAR JUST SWITCHED OFF, NO WARNING SIGNS IT JUST SHUT DOWN AS IF IT WAS TURNED OFF. A MESSAGE APPEARED ON THE DASH TO PRESS THE BRAKES AND BUTTON TO RESTART. I PRESSED THE START BUTTON AND IT STARTED UP FINE, THIS HAD HAPPEN 3 TIMES IN THE LAST 30 DAYS, THE 2ND TIME I WAS DRIVING 40MPH AND THE LATEST 12 JAN 2014 AT A STOP LIGHT. I HAVEN'T TAKEN IT TO A DEALERSHIP AS OF YET. I AM NOT REALLY SURE WHAT TOO DO. I'M CONCERNED THAT I MIGHT NOT BE IN SUCH A CONVENIENT PLACE THE NEXT TIME THIS HAPPENS. WHAT WOULD IT TAKE TO INITIATE A RECALL FOR THIS. *TR

I WAS DRIVING ON THE FREEWAY AT 70 MILES AN HOUR WHEN THE CAR JUST SWITCHED OFF, NO WARNING SIGNS IT JUST SHUT DOWN AS IF IT WAS TURNED OFF.I WAS ABLE TO STEER THE CAR ONTO THE HARD SHOULDER AND STOP SAFELY. I PRESSED THE START BUTTON AND IT STARTED UP FINE, THIS HAD HAPPENED TO ME BEFORE AT A STOP LIGHT MONTHS BEFORE. I TOOK IT TO THE DEALERSHIP WHERE THEY HAVE HAD IT FOR OVER A WEEK. IT SHOWS AN INTERRUPTION ON THE COMPUTER BUT THEY CAN'T DUPLICATE THE PROBLEM AND THEY ARE GIVING IT BACK TO ME TOMORROW AS IS. MY WIFE NOW IS AFRAID TO DRIVE THE CAR AND I'M ALSO CONCERNED THAT I MIGHT NOT BE IN SUCH A CONVENIENT PLACE TO PULL OVER NEXT TIME IF IT HAPPENS AGAIN. *TR

I WAS SLOWING TO A STOP IN A PARKING SPACE WHEN THE PEDAL WENT TO THE FLOOR & THE CAR JUMPED THE CURB, HIT THE BUSHES & BUMPED INTO THE DAY CARE BUILDING. FRONT BUMPER RIPPED OFF WHEN BACKING UP. *TR

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT ANY SPEED. THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE FUEL SYSTEM. THE DEALER ALSO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED THE FUEL LINES AND THE FUEL HOSE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 39,562.

WHILE DRIVING, CAR COMPLETELY SHUT DOWN. I PULLED OVER TO THE SIDE OF THE ROAD. CAR RESTARTED AFTER A FEW MINUTES. TAKEN TO REPAIR AND THEY SAID NOTHING WAS WRONG WITH IT. THREE OTHER TIMES, WHEN USING BLUETOOTH PHONE CONNECTION, THE ELECTRICAL SYSTEM SHUT DOWN AND WENT BLACK. IT RESTARTED AFTER A FEW MINUTES AS WELL. JAGUAR SAYS NOTHING IS WRONG... VERY SCARY... *TR

FUEL GAUGE PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V424000) FUEL SYSYEM: GASOLIONE DELIVERY, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 43,000.

ON TWO OCCASIONS OUR 2010 JAGUAR XF HAS COMPLETELY STALLED IN THE MIDDLE OF TRAFFIC NARROWLY AVOIDING AN ACCIDENT. ON BOTH OCCASIONS WE HAD NO CONTROL OVER THE VEHICLE AS THE SYSTEM COMPLETELY FROZE. AFTER THE FIRST INCIDENT JAGUAR TOOK THE CAR AND REPLACED THE FUEL PUMP AND SOME OF ITS ACCESSORY'S. YESTERDAY THE SAME EVENT OCCURRED AND WE STARTED TO RESEARCH ONLINE TO SEE IF WE COULD FIND ANY OTHER OWNERS EXPERIENCING THIS SAME PROBLEM. THIS IS WHAT WE FOUND; RECALL ID # 09V424000 - FUEL SYSTEM, GASOLINE:DELIVERY RECALL DATE: NOV 02, 2009 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY MODEL AFFECTED: XF POTENTIAL UNITS AFFECTED: 2131 RECALL DETAILS RECALL DATE: NOV 02, 2009 MODEL AFFECTED: 2010 JAGUAR XF SUMMARY: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010 VEHICLES. THE FUEL TRANSFER PIPE IN THE FUEL TANK MAY BE KINKED. THIS MAY RESTRICTS FUEL BEING TRANSFERRED FROM ONE SIDE OF THE FUEL TANK TO THE FUEL PUMP CAUSING FUEL STARVATION AT LOW FUEL LEVELS. CONSEQUENCE: FUEL STARVATION TO THE ENGINE CAN CAUSE THE ENGINE TO STALL WITHOUT WARNING AND COULD POTENTIALLY CAUSE A CRASH. REMEDY: DEALERS WILL HAVE THE FUEL TANK ASSEMBLY REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2009. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827 1-800-452-4827. POTENTIAL UNITS AFFECTED: 2131 NOTES:JAGUAR LAND ROVER NORTH AMERICA, LLC J016 RECALL ID # 10V332000 - ENGINE AND ENGINE COOLING RECALL DATE: JUL 22, 2010 COMPONENT: ENGINE AND ENGINE COOLING MODEL AFFECTED: XF POTENTIAL UNITS AFFECTED: 5048 RECALL DETAILS RECALL DATE: JUL 22, 2010 MODEL AFFECTED: 2010 JAGUAR XF SUMMARY: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 JAGUAR XK AND MODEL YEAR 2010 XF V8 5.0L GASOLINE ENGINE VEHICLES. THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE START UP CYCLE. AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT. CONSEQUENCE: FUEL STARVATION TO THE ENGINE LEADS TO ENGINE. *TR

I EXPERIENCED A NO WARNING COMPLETE SHUTDOWN OF MY 2010 JAGUAR XF AT 5:00PM ON OCTOBER 6, 2010. GAS GAUGE READ 30+ MILES, ODOMETER READ 7000+ MILES. I HAD JUST EXITED FROM A STRIP MALL AND DRIVING ON AN INCLINE AT 25-30MPH, WITHOUT ANY WARNING THE ENGINE SHUT OFF ABRUPTLY, THE GEAR CONTROL KNOB RECEDED INTO THE CONSOLE AND THE CAR AUTOMATICALLY SHIFTED INTO PARK. I LOST ALL CONTROL OVER THE VEHICLE. THE DASHBOARD LOST ITS ILLUMINATION. I ATTEMPTED TO RESTART THE CAR BY PRESSING THE START BUTTON BUT THE CAR WOULD NOT START. I COULDN'T ROLL DOWN THE WINDOWS. THE POLICE AND MY FRIEND ARRIVED AT THE SCENE AND ASSISTED ME BY POURING IN AT LEAST A GALLON OF GAS BUT THE CAR WAS STILL FROZEN IN PLACE. THE POLICE CALLED FOR TOW TRUCK ASSISTANCE SINCE MY CAR WAS BLOCKING THE "AFTER WORK" TRAFFIC FLOW. AFTER A DAY AND HALF AT THE SERVICE CENTER, I WAS TOLD THAT MY CAR WAS READY FOR PICK UP ON OCTOBER 8TH. I WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR (DIAGNOSTICIANS CHECKED BY MACHINE) AND ADVISED ME NOT TO DRIVE ON LOW FUEL. NOTHING WAS FIXED. ON OCTOBER 9TH CONCERN AND TERROR REGARDING THIS EXPERIENCE WAS EXPRESSED TO THE MANAGER. THE MANAGER WAS GIVEN A COPY OF THE 2 RECALLS RELATING TO SHUTDOWNS OF 2010 JAGUAR XF AUTOS AND REQUESTED THAT THEY PROBE FURTHER AND TO NOTIFY JAGUAR CORPORATE AND JAGUAR MANUFACTURER ABOUT THE COMPLETE SHUTDOWN. AGAIN, ON OCTOBER 12TH, I WAS TOLD THAT MY CAR WAS READY FOR PICKUP...CAN'T FIND ANYTHING WRONG. NOTHING FIXED. I REITERATED THAT THEY NEED TO CONTINUE TO INSPECT, INVESTIGATE AND DISCOVER WHAT CAUSED THE SHUTDOWN BECAUSE MY LIFE AND THE PUBLIC'S SAFETY CAN BE IN DANGEROUS JEOPARDY IF THIS HAPPENS AGAIN ON THE ROADWAY OR FREEWAY. AS OF OCTOBER 13TH OR OCTOBER 14TH, I BELIEVE THE JAGUAR CORPORATE TECHNICIANS BECAME INVOLVED AND IS NOW GUIDING THE LOCAL SERVICE CENTER WITH THE INVESTIGATION AND INSPECTION OF MY VEHICLE. THIS NO WARNING COMPLETE SHUTDOWN FUNCTION OF THE JAGUAR AUTOMOBILE NEEDS TO BE ADDRESSED. *TR

JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 NEAR OAK PARK, ILL. AND LAST, AND MOST FRIGHTENING SLIPPING INTO A PARKING SPACE ON THE 7TH. LEVEL OF THE PARKING GARAGE FACING MARSHALL FIELD IN DOWNTOWN ,CHICAGO. IN THIS LAST SITUATION THE REAR WHEELS SPUN AND SCREECHED WHILE I WAS PRESSING THE BRAKE PEDAL AS FIERCELY AS I COULD. I CAME TO JUST A FEW INCHES OF THE RETAINING WALL. I TOOK THE CAR TO THE DEALER WHO MAINTAINED THAT THE CAR HAD BEEN TEST DRIVEN AND COMPUTER TESTED WITHOUT DETECTION OF A RE-OCCURRENCE. THE DEALER FURTHER ADVISED THAT THE COMPUTER TEST RESULTS WERE SENT TO JAGUAR AND REPORTED BACK THAT THE JAGUAR PEOPLE HAD NEVER HAD ANY SIMILAR REPORTS. THE DEALER ASKED THAT I RETRIEVE THE CAR AS NO PROBLEM WAS DETECTED. I BELIEVE THIS CAR HAS SERIOUS ELECTRONIC OR RELATED PROBLEMS AS REGARDS THE CONNECTION BETWEEN BRAKING ACTION AND TRANSMISSION GOING INTO NEUTRAL AFTER THE BRAKES ARE APPLIED. A FEW MONTHS BEFORE THE ENTIRE ELECTRONICS ON THE DASH BOARD HAD TO BE REPLACED AS THE SCREEN MONITOR WENT DEAD. I DO NOT IN MY LAYMAN'S MIND KNOW WHETHER THERE IS ANY CONNECTION BETWEEN THESE TWO ISSUES. IN ANY EVENT I REFUSED TO GO BACK INTO THAT CAR. I ASKED THE DEALER TO TAKE IT BACK AND I WAS OFFERED $ 36,000 FOR THE CAR. I PAID $ 59,674 FOR IT JUST A YEAR OR SO BEFORE. SOMEONE I KNOW SUGGESTED THAT I COULD HAVE GOTTEN SOMEWHAT MORE BY SELLING IT PRIVATELY , BUT I DID NOT WANT TO HAVE IT ON MY CONSCIENCE SELLING A DANGEROUS VEHICLE.. THE DEALER BOUGHT IT WITH 3670 MILES ON THE ODOMETER. ACCORDING TO THE DOCUMENT, THE CONSUMER STATED THE VEHICLE WOULD ACCELERATE WHEN COMING TO A STOP. UPDATED IVOQ 01/19/11 *TR

TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE TRAVELING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 9,000.

THIS OCCURRED NUMEROUS TIMES ON TWO NEW 2010 JAGUAR XFS. AS MY BLUETOOTH CONNECTED PHONE BEGAN TO RING, THE CAR'S TOUCHSCREEN INTERFACE WENT BLANK AND THE HVAC VENTS ROTATED TO THE CLOSED POSITION. I AM NOT SURE IF THE ENTIRE ELECTRICAL SYSTEM WENT DOWN AS THE TOUCHSCREEN IMMEDIATELY REBOOTED AND THE VENTS ROTATED BACK OPEN. I DID NOT NOTICE ANY PROBLEMS WITH BRAKING, ACCELERATION, OR HANDLING. JAGUAR DOES NOT CONSIDER THIS THEIR PROBLEM. THEY ARE TELLING ME THAT MY PHONE IS THE PROBLEM, BUT I FIND IT INTERESTING THAT IT IS AN APPROVED PHONE. I AM GETTING NOWHERE AND FIND IT INTERESTING THAT WHEN RECEIVING A PHONE CALL THAT THE PHONE IS CAPABLE OF TURNING ALL OF THE ABOVE SYSTEMS OFF. CAN SOMEBODY LET ME KNOW IF THEY ARE EXPERIENCING THE SAME ISSUES AND WHAT YOU ARE DOING? *TR

TL*THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING AT 70 MPH, THE ENGINE SUDDENLY SHUT OFF. THE CONTACT SPOKE WITH AN AUTHORIZED DEALER WHO STATED THAT THE FUEL PUMP FAILED, CAUSING THE VEHICLE TO RUN OUT OF FUEL. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 6,900.

2010 JAGUAR XFR. CONSUMER STATES ENGINE MALFUNCTION *TGW THE CONSUMER STATED HIS WIFE WAS DRIVING 70 MPH ON THE INTERSTATE WHEN THE ENGINE SUDDENLY QUIT RUNNING. THE CONSUMERS WIFE MANAGED TO MANEUVER THE VEHICLE TO A NARROW STRIP BETWEEN THE OUTER LEFT EDGE OF THE FAST LANE AND GUARD RAIL. THE VEHICLE WOULD NOT RESTART; AND THE DASHBOARD DISPLAY SAID ENGINE MALFUNCTION. PRIOR TO THE INCIDENT, THE CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE THE LOW LEVEL FUEL LIGHT WAS ALWAYS ILLUMINATING JUST AFTER A FEW MILES OF DRIVING; EVEN WITH A FULL TANK OF GAS. AS SOON AS THE VEHICLE WAS RETURNED TO THE CONSUMER AND HE STARTED THE ENGINE, THE LOW LEVEL FUEL LIGHT ILLUMINATED AGAIN. THE CONSUMER WAS THEN INFORMED A NEW GAS TANK WOULD HAVE TO BE ORDERED BECAUSE THE SENSOR IN THE GAS TANK WAS OBVIOUSLY DEFECTIVE. THE DEALER INSTALLED A NEW GAS TANK AND THE LIGHT NEVER CAME BACK ON. *JB

10329018 TL*THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING AT AN UNKNOWN LOW SPEED, THE VEHICLE SUDDENLY SURGED FORWARD WHICH CAUSED A CRASH. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP TO BE INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 5,000.

ENGINE STALLS, THEN CHECK ENGINE LIGHT APPEARS. SOON AFTER I BROUGHT MY 2010 JAGUAR XF MAYBE 45 DAYS LATER THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER ALL THEY DID WAS CLEARED THE LIGHT. TWO MONTHS LATER IT WOULD NOT START AFTER TRYING SEVERAL TIMES. I CALLED THE DEALER WHO WAS NO HELP. A FEW HOURS LATER IT JUST STARTED. EVERY FEW MONTHS A HAVE ENGINE TROUBLE EITHER IT RIDES ROUGH, STALLS OR DOESN'T START. SOMETHING NEED TO BE DONE ASAP THIS IS VERY DANGEROUS. *TR

CAR QUIT RUNNING, WOULD NOT RESTART. TOWED TO DEALERSHIP-KEPT FOR WEEK. COMPUTER SHOWED 4 CODES SO DEALERSHIP COULD NOT REPAIR THE PROBLEM. FOUR DAYS AFTER CAR RETURNED, CAR QUIT RUNNING ON THE HIGHWAY, PULLED OVER TO SHOULDER, IN A FEW MINUTES CAR RESTARTED. *TR

ON TWO OCCASIONS MY 2010 JAGUAR XF HAS REV'ED TO BETWEEN 3-4,000 RPM'S WHEN COMING TO A STOP. IT TOOK BOTH FEET ON THE BRAKE, THEN SHIFTING TO NEUTREL AND HITTING IGNITION OFF TO STOP THE ENGINE. ON MARCH 5, 2010 IT TOOK 3 TRIES TO GET THE ENGINE TO RUN CORRECTLY. THE CAR IS NOW AT BOBBY RAHAL JAGUAR FOR SERVICE. *TR