2014 Jeep Cherokee Complaint Log

IN COOLER AND COLD TEMPERATURES THE STEERING MAKES A GRINDING AND DRAGGING NOISE WHEN TURNING THE STEERING WHEEL BOTH RIGHT AND LEFT. THE CHRYSLER DEALERS HAVE A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM BUT WHEN THE STRUT IS LUBRICATED THE PROBLEM REAPPEARS IN A WEEK OR NEVER GOES AWAY AT ALL. THE SERVICE TECHNICIANS ACT LIKE THIS IS NOT A PROBLEM, BUT THIS TYPE IS ISSUE DOES NOT GO AWAY, IT JUST GETS WORSE. MAYBE THE STRUT MOUNTING BUSHINGS ALSO NEED TO BE REPLACED OR THE STRUTS THEMSELVES MAY NEED TO BE REPLACED ON A PROPER VEHICLE RECALL BY YOUR AGENCY. THIS NOISE HAPPENS WITH THE VEHICLE BOTH STATIONARY AND MOVING UNTIL WARM UP OCCURS AFTER DRIVING FOR 5 MINUTES OR 4 MILES. THIS HAPPENED WHEN THE CAR WAS BRAND NEW AND EVERY COLD SPELL SINCE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED ON TWELVE SEPARATE OCCASIONS. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ONCE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 05/14/18*JB THE CONSUMER STATED THE VEHICLE WAS FIXED. *TR

VEHICLE RUN ROUGH, JERKING,HESITATING AND ACCELERATING. STALLS WHEN STOPPING CAUSING CHECK ENGINE LIGHT, TRANSMISSION SERVICE AND OTHER WARNING LIGHT TO FLASH. WHEN RESTARTING IT VIOLENTLY SHIFTS AND SLAMS INTO GEAR, REVERSE FIRST AND THEN IN DRIVE. WHEN IN REVERSE OR DRIVE IT GOES INTO NEUTRAL. REQUIRES ANOTHER RESTART WITH SAME CONSEQUENCES. WHEN ATTEMPTING TO DRIVE THERE IS NO ACCELERATION AT FIRST THEN SLOW ACCELERATION WHILE IT IS ACTING LIKE IT WILL STALL AGAIN FEELING REAL SLUGGISH. ALL THE WHILE LIGHTS ARE FLASHING ON THE DASH. IT HAS BEEN IN FOR SERVICE 8 TIMES THE MOST RECENT BEING 7/11/2017. SERVICE HAS PERFORMED REPLACING TCM AND UPDATING IT 5 TIMES, REPLACING VAPOR CANISTER, FUEL TANK. VEHICLE HAS BEEN TAKEN INTO SERVICE DEPARTMENT WITH ALL THE THE ISSUES HAPPENING AND WAS DIAGNOSED AS NO ISSUES FOUND. SERVICE DEPARTMENT HAS TRIED TO PLACE THE BLAME ON ME STATING THAT I DO NOT KNOW HOW TO PUMP GAS, AS I AM OVERFILLING. (THIS IS INCORRECT) ANOTHER ISSUE THAT IS HAPPENING IS THAT WHEN TRYING TO FUEL THE VEHICLE AT ANY GAS STATION, IT WILL ONLY TAKE A LITTLE FUEL AND CLICK OFF LIKE IT IS FULL WHEN IN FACT IT IS NEAR EMPTY. GASSING THE VEHICLE CAN TAKE UPWARDS OF 15 MINUTES TO GET TO THE 3/4 MARK. THIS VEHICLE HAS BEEN A SAFETY HAZARD TO DRIVE SINCE DEC 2015 WHEN THE STALLING OUT AS I AM TRYING TO CROSS TRAFFIC, SCARY SITUATION BUT LUCKILY I WASN'T HIT. LOSES ACCELERATION WHEN DRIVING DOWN THE ROAD AND ON THE INTERSTATES, WHICH NOW LIMITS THE AMOUNT OF TIME AND PLACES THAT I DRIVE THIS VEHICLE, AS I PREFER THAT MYSELF AND MY FAMILY INCLUDING GRAND CHILLDREN LIVE VS. DIE. SO IN ESSENCE I HAVE A LUXURY VEHICLE THAT I PAY $600/MONTH AND I CAN ONLY DRIVE IT AROUND LIKE AN OLD BEATER CAR. WOULD REALLY LIKE TO GET TO THE BOTTOM OF THIS. FIAT CHRYSLER HAVE A SERIOUS PROBLEM WITH THIS CAR AND REFUSE TO ACKNOWLEDGE IT, CLOSING MY CASE BECAUSE SERVICE FINDS NO ISSUE.

THE ISSUE WAS IN FACT DUPLICATED BY SERVICE ADVISOR DAVID O'NEIL SEVERAL TIMES WHEN I FIRST HAD THE ISSUE. HIS WAY TO FIX IT WAS THE UPDATES. THESE UPDATES DID NOT WORK AND ONLY MADE IT WORSE. HE WILL BE ABLE TO CONFIRM AS WELL AS THE FIRST THREE TO FOUR SERVICE RECORDS. PLEASE, LET IT BE KNOWN THAT ON 7-26-2016 @4:30PM, YOUNGBLOOD JEEP, SERVICE MANAGER, MR. PHILLIPS; CHRYSLER LLC, DISTRICT SERVICE SERVICE AND PARTS MANAGER, TONY AGUILLO; AND DISTRICT FIELD ENGINEER, TYLER YOEMANS, HAVE DENIED ME TO GET MY 2014 JEEP CHEROKEE SERVICED AT YOUNGBLOOD JEEP. THEY ALSO STATED VERBALLY THAT LEMON LAW IS NOT AN OPTION BECAUSE ITS PAST 24,000 MILES AND/OR THE TWO YEAR PURCHASE DATE OF THE NEW VEHICLE. FIRST, IT WAS PURCHASED NEW (10 MILES) FROM YOUNGBLOOD JEEP. SECOND, INITIATED SERVICE RECORDS SINCE THE VEHICLE HAD APPROX. 6,000 MILES ON IT. THIRD, PURCHASE DATE WAS 10/4/2014. TWO YEARS FROM THAT IS 10/4/2016. I HAVE THE 100,000 POWER TRAN WARRANTY AND THE EXTENDED ROUTE 66 WARRANTY THROUGH BLU CURRENT. BEFORE I UTILIZE THE ROUTE 66 EXTENDED WARRANTY I WOULD LIKE TO UTILIZE MY 100,000 POWERTRAN WARRANTY. I WAS TURNED AWAY WHEN DROPPING ME VEHICLE TO GET IT SERVICED. THE 2014 JEEP CHEROKEE LATITUDE THAT I PURCHASED IN 10/2014 IS EXTREMELY UNSAFE. I WAS ADVISED THAT I SHOULD BRING THE 2014 JEEP CHEROKEE LATITUDE TO A "TRANSMISSION SPECIALIST" I WAS ALSO ADVISED BY MY. PHILLIPS THAT THE OPERATING DESIGN OF THE TRANSMISSION IS TO COMPLETELY STOP THEN ACCELERATE AFTER BEING COMPLETELY STOPPED. TWO THINGS... ONE, IF YOU COME TO A STOP LIGHT AND THE LIGHT TURNS GREEN, I SHOULD STOP BEFORE I ACCELERATE? TWO, WHEN I AM TURNING LEFT AND CROSSING ONCOMING TRAFFIC, I SHOULD STOP EVEN IF I HAVE SIGNIFICANT ROOM TO TURN LEFT?

MAJOR SAFETY ISSUE. MY FAMILY AND I WERE SEVERAL CLOSE CALLS RESULTING FROM THE FAULTY TRANSMISSION. FOR EXAMPLE, NEARLY T-BONED BY ONCOMING TRAFFIC BECAUSE THE TRANSMISSION DID NOT SHIFT INTO GEAR CAUSING A HESITATION (PAUSING THE VEHICLE ONTO ONCOMING TRAFFIC). SEVERAL OTHER TIMES WHILE APPROACHING A RED LIGHT, THE JEEP WOULD JUMP (YES, LITERALLY JUMP) FORWARD NEARLY HITTING CAR IN FRONT OF US. SAME THING IN A DRIVE THRU BANK OR RESTAURANT. TRANSMISSION ISSUE BEGAN AT 6,000 MILES AND WAS PURCHASED ON 10/4/2014 (WITHIN THE 2 YR PERIOD AND BEFORE 24,000 MILES). I AM CLUELESS ON WHAT TO DO? I WANT TO THANK YOU AGAIN FOR YOUR HELP AND POINTING ME IN THE RIGHT DIRECTION IF POSSIBLE... FOR THE RECORD! THE JEEP IS NOT, I REPEAT NOT RUNNING CORRECTLY. IN THE LAST MONTH, WE WERE ALMOST IN THREE ACCIDENTS. IS THAT WHAT IT IS GOING TO TAKE, US TO GET INJURED OR WORSE? TWO WEEKS AGO WE ARE APPROACHING A RED LIGHT AND WHILE APPROACHING THE CAR IN FRONT OF ME (ABOUT 3 MPH) THE LIGHT TURNED GREEN. AND THE CAR JUMPED INTO GEAR ALMOST HITTING THE CAR IN FRONT OF ME. IF THE CAR IN FRONT OF ME WOULD NOT HAVE SPED UP, WE WOULD HAVE HIT THEM. PLEASE KEEP IN MIND, MY FOOT WAS ON THE BREAK WHILE IT WAS JUMPING FWD. I AM NO LONGER DRIVING THIS JEEP TILL IT GETS FIXED. I WANT YOU TO KNOW IT IS UNSAFE. PERIOD. I AM NOT GOING TO PUT ME. MY FIANCE, AND/OR OUR KIDS ANY LONGER. EVER SINCE CORWIN DODGE HAS PUT THE NEW TRANSMISSION IN, THE PROBLEM HAS WORSENED. THE ISSUE HAS BEEN DUPLICATED BY SERVICE MANAGER JD WEATHERFIELD THE TRANSMISSION PROBLEM HAS BEEN DIAGNOSED SEVERAL TIMES AND UPDATES WERE SUPPOSEDLY GIVEN??? PLEASE SEE ATTACHED THE LAST 11 ISSUES WITH TRANSMISSION. RESPECTFULLY REQUEST A CHRYSLER BUYBACK OPTION. LEMON LAW. THANK YOU

EVER SINCE CORWIN DODGE HAS PUT THE NEW TRANSMISSION IN, THE PROBLEM HAS WORSENED. THE ISSUE HAS BEEN DUPLICATED BY SERVICE MANAGER JD WEATHERFIELD, WHO NO LONGER WORKS FOR CORWIN DODGE (PROBABLY NEEDS TO BE LOOKED INTO). THE TRANSMISSION PROBLEM HAS BEEN DIAGNOSED SEVERAL TIMES AND UPDATES WERE SUPOSEDLY GIVEN??? LAST WEEK CHRYSLER LLC GAVE ME AN AUTHORIZATION NUMBER FOR A RENTAL THROUGH ENTERPRISE. THIS MEANS CHRYSLER WAS PAYING FOR THE RENTAL TILL MY JEEP WAS FIXED. WRONG! I LOOK AT MY BANK ACCOUNT AND THERE WAS $150 PULLED OFF OF MY DEBIT CARD! I WAS NEVER NOTIFIED THAT MY JEEP WAS DONE. I DEFINITELY WAS NOT NOTIFIED THAT I WAS PAYING FOR THE RENTAL. WHILE MY CARE IS IN THE SHOP, I NEED SOMETHING TO DRIVE. THIS IS WHY CHRYSLER LLC GAVE ENTERPRISE AN AUTHORIZATION #! I REQUEST THAT CHRYSLER TAKE BACK THE JEEP AND PAYOFF THE LOAN. ANOTHER OPTION I WAS GIVEN BY CHRYSLER WAS TO BE GIVEN A NEW JEEP LATITUDE WITH SAME MSRP AND TRANSFER MY LOAN TO THAT VEHICLE. I AM NOT ABLE TO TRADE IN CAUSE THEY OFFERED ME $12,000 AND I OWE $22,000 ON IT... I REALLY NEED A SUPERVISOR OR SOMEONE WHO UNDERSTANDS WHAT IS GOING ON WITH MY JEEP. I NEED THEM TO UNDERSTAND THAT IT IS NOT "OPERATING AS DESIGNED" ! WHEN I BOUGHT THE VEHICLE WITH 10 MILE ON IT, UP UNTIL 6,000 MILES, NEVER DID IT JUMP LIKE THAT. THEN FROM 6,000 MILES TILL 48,000 MILES AND OVER 10 SERVICES FOR THE TRANSMISSION, NOTHING BUT ISSUES. EVEN THE RENTAL I DRIVE, WHICH IS A 2016 JEEP CHEROKEE LATITUDE, DRIVES PERFECT. NOW THAT IS "OPERATING AS DESIGNED". NOT JUMING AROUND AND HESITATING BEFORE SHIFTING INTO GEAR.

PREVIOUS OWNER OF '99 JEEP GRAND CHEROKEE FOR 13 YEARS. TRADED IT ON THE 2014 JEEP CHEROKEE SPORT 3 MONTHS AGO. DURING FIRST MONTH WHILE DRIVING UP A MOUNTAIN, VEHICLE STARTED LOSING POWER AND ALL OF THE WARNING LIGHTS AND CHIMES CAME ON AT THE SAME TIME ALONG WITH WIPERS. WIPERS WERE IN THE OFF POSITION, SO COULD NOT TURN WIPERS OFF. HAD TO DRIVE THIS WAY UNTIL I COULD REACH AUTO PARTS STORE TO GET THE FAULT CODES READ. NOTHING SHOWED UP. STARTED BACK UP, WARNING LIGHTS GONE. ALSO, CONSTANT ROUGH SHIFTING IN 1ST, 2ND TO 3RD GEARS. OFTEN FEELS LIKE CAR IS IN NEUTRAL- NOT IN ANY GEAR FOR A FEW SECONDS WHILE DRIVING. AT ONE POINT, TRANSMISSION WAS SLAMMING INTO GEAR AROUND 27MPH. MAJOR HESITATION WHEN PULLING OUT FROM STOP. CONCERNS ME THAT CAR IS NOT GOING TO MOVE AND THAT I MIGHT GET HIT BY ANOTHER CAR. HAVE TO BE VERY ALERT WHEN DRIVING THIS CAR AND HAVE TO BE CONSTANTLY AWARE OF WHAT THE TRANSMISSION IS DOING. TRANSMISSION SEEMS TO BE THINKING ABOUT SHIFTING AND NOT DOING ANYTHING FOR A FEW SECONDS WHILE DRIVING. AT AROUND 26 MPH, IF YOU TAKE YOUR FOOT OFF THE GAS, THE VEHICLE ACTUALLY SPEEDS UP. NOT SAFE! CALLED SALES MANAGER AT DEALERSHIP AND WAS TOLD THAT THIS IS THE WAY THIS COMPUTERIZED TRANSMISSION IS SUPPOSED TO ACT AND NOTHING THAT COULD BE DONE BUT I CAN MAKE AN APPOINTMENT IF I WANTED. THE SERVICE TECH REPEATED ALMOST WORD FOR WORD WHAT I WAS TOLD BY SALES MANAGER. TECH COULD NOT FIND ANYTHING WRONG DURING TEST DRIVE. SUGGESTED I ALLOW A SALES PERSON TO DRIVE IT HOME THAT EVENING. SALES PERSON MUST HAVE NOTICED SOMETHING SINCE TECH CALLED TO SAY THEY WOULD BE CHANGING THE SHIFT POINT PARAMETERS AND SUGGESTED SALES PERSON TAKE IT HOME AGAIN. SLAMMING INTO GEAR AROUND 27MPH STOPPED, BUT HESITATION, SPEEDING UP WHEN COASTING AND ROUGH SHIFTING HAS CONTINUED. NOT LIKING THIS CAR AT ALL! OLDER IS DEFINITELY BETTER WHEN IT COMES TO JEEPS!

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V529000 (POWER TRAIN), 15V041000 (AIR BAGS), AND 15V509000 (VISIBILITY). THE DEALER WAS CONTACTED TO SCHEDULE THE REPAIRS AND INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT ON OCTOBER 3, 2016. THE DEALER WAS CONTACTED MONTHS LATER AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I HAVE BEEN WAITING MONTHS FOR PARTS ON RECALL R39/NHTSA 15V-509. DEALER KEEPS TELLING PARTS ARE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

IN LESS THAN A YEAR CHYSLER JEEP HAS REPLACE TRANSMISSION, RADIO, READ TRUNK DOOR HANDLE. DEC 5 2015 CAR STARTED JERKING AGAIN LIKE THIS MAY -JULY 2015 AND THEN @3:30PM 12 /5 /15 CHEROKEE STOP IN THE MIDDLE OF THE INTERSECTION OF 13 MILE & UTICA. I HAD MY 7YR OLD IN THE CAR AND AVOIDED TRAFFIC ACCIDENT PULLED OVER AND IT SUDDENLY STOPPED AGAIN. FORTUNATELY WAS ABLE TO GET HOME WAS ONLY FIVE MINUTES AWAY. PLACED COMPLAINT TO CHRYSLER THEY TOWED THE VEHICLE 12/7/15. HOWEVER YESTERDAY 12/7/15 @6PM ROSEVILLE CHRYSLER JEEP DEALERSHIP SERVICE:(888)409-5930 CALLED TO TELL ME IT WAS MY ERROR THAT JEEP CHEROKEE STOP WORKING BECAUSE IT WAS "DUE AN OIL CHANGE IN OCTOBER". I TOLD REPAIR SHOP MY HUSBAND AND I NEED TO SPEAK TO A MANAGER BECAUSE 1ST I RECEIVED NO LIGHT SIGNAL OR NOTIFICATION FROM THIS DIGITAL DISPLAY STATING I NEEDED AN OIL CHANGE WHICH IS PROVIDED BY 2014 JEEP CHEROKEE SECOND THERE IS NO WAY THE VEHICLE SHOULD HAVE BEEN DRY OUT OF OIL UNLESS THERE IS LEAK OR SOMETHING CAUSED OIL TO DRY UP. THIS VEHICLE IS A LEMON AND IS DANGEROUS AND ALL I WANT IS TO EXCHANGE FOR ANOTHER VEHICLE THAT IS NOT A CHEROKEE. JULY 2015 CHRYSLER CUSTOMER CARE DEPT. SAID MY CASE WARRANTED A VEHICLE REPLACEMENT BUT SINCE ROSEVILLE CHRYSLER JEEP HAVE RECEIVED THEIR MONEY FROM ALLAY BANK THEY REFUSE TO ASSIST ME. THIS VEHICLE IS DANGEROUS AND WANT TO CANCEL MY LEASE AGREEMENT - I PAY MY $380 LEASE ON TIME EVERY MONTH I DESERVE A RELIABLE VEHICLE FROM ROSEVILLE CHRYSLER JEEP

ROSEVILLE CHRYSLER CALLED 12/11/15 @ 10:32 AM TOLD ME THEY COMPLETED OIL CHANGE AND I CAN PICK UP MY VEHICLE. FYI: THIS VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER DEALERSHIP 12/7/15 AND WILL REMAIN THERE BECAUSE THIS VEHICLE IS A LEMON AND IS DANGEROUS. WILL NOT RISK MY LIFE OR MY 6YR SON HEALTH TO DRIVE THIS VEHICLE!! 2014 JEEP CHEROKEE SUV STARTED JERKING & IDLED STOP MOVING ON ME TWICE 12/5/15 @3:30PM. I WAS STUCK IN THE MIDDLE OF INTERSECTION 13MILE & UTICA FOR 1MINUTE FORTUNATELY NO ONE WAS TAILGATING & I DIDN'T GET IN A CAR ACCIDENT. ALL I WANT IS TO EXCHANGE FOR ANOTHER VEHICLE THAT IS NOT A CHEROKEE. PURCHASED VEHICLE MAY 8 2014 INCIDENT DATES MAY 9 , 2014 BAKE & RADIO COMPLAINT MAY 12, 2014 BRAKE COMPLAINT SEPT 5, 2014 RADIO COMPLAINT SEPT 9, 2014 RADIO REPLACED SEPT 11,2014 RADIO COMPLAINT 4/6/15 COMPLAINT OVER JERKING VEHICLE 7/21/15 INSTALLED NEW TRANSMISSION / INSTALLED NEW DOOR HANDLE LATCH FOR TRUNK 12/5/15 JERKING SUV TWICE 2 STOPS DRIVING 12/7/15 RETURNED TO DEALERSHIP

12/5/15 JERKING SUV STOPS DRIVING STOPS IN MIDDLE OF INTERSECTION GRATION& 13MILE 12/7/15 RETURNED TO DEALERSHIP JAN 2016 ROSEVILLE CHRYSLER JEEP THREATENED TO HAVE VEHICLE TOWED TO SCRAP YARD AND BILL ME FOR TOWING & PAY REMAINDER OF CAR NOTE JAN 18 2016 CAR WAS DELIVERED BACK TO MY HOME AS OF JUNE 1 2016 MY VEHICLE STILL JERKS WHEN I ACCELERATE AFTER TAKING MY FOOT OFF BRAKE & PRESS GAS PEDAL - CANT AFFORD TO PAY FOR 2 VEHICLES - MY LEASE ENDS MAY 2017

12/03/16 I WAS BACKING OUT THE DRIVE WAY AND THE E BRAKE ENGAGED ON ITS ON AND WOULD NOT GO OFF SO I WAS STUCK IN THE MIDDLE OF THE DRIVE WAY! A MESSAGE IN THE DASH SAID "SERVICE PARK BRAKE". I HAD TO HAVE IT TOWED BY CHRYSLER TO THE CLOSET DEALER. IT WAS AT THE DEALER FOR 4 DAYS AND NO ONE HAD LOOKED AT IT AND THEY WOULD NOT GIVE ME A LOANER. IT TOOK ME REPEATEDLY GOING TO THE DEALERSHIP AND MAKING PHONE CALLS TO THE SERVICE MANAGER TO GET MY CAR LOOKED AT AND TO GET A LOANER VEHICLE. THEY FINALLY DISCOVERED THERE WAS CORROSION IN THE E BRAKE MODULE AND WIRE HARNESS. THEY ORDERED THE PARTS AND FIXED IN A WEEK AND A HALF. I AM THANKFUL THAT I WAS ONLY BACKING OUT OF MY DRIVE WAY WHEN THIS OCCURRED, IF I WAS ON THE HIGHWAY I COULD HAVE BEEN SERIOUSLY INJURED.

A YEAR AGO I PURCHASED A 2014 JEEP CHEROKEE. SHORTLY AFTER I HAD A SCARE WHEN DRIVING MY CAR AND ALL OF THE SUDDEN IT JERKED ME FORWARD AS IT JUMPED INTO THE NEXT GEAR. IT FELT LIKE THE VEHICLE GOT STUCK AS THE RPM'S WOULD REV UP BUT I WENT NO WHERE THEN ALL OF THE SUDDEN THE CAR JUMPS FORWARD.THERE IS CLEARLY A ISSUE WITH THE TRANSMISSION ALMOST GETTING STUCK THEN JERKING YOU INTO THE NEXT GEAR. I NOTIFIED THE DEALERSHIP AND THEY STATED THEY WERE AWARE OF THIS PROBLEM BUT THERE IS NO FIX. I ALSO WENT HOME AND LOOKED UP THIS TRANSMISSION ISSUE AND WAS FLOORED BY THE AMOUNT OF COMPLAINTS REGARDING THIS SAME THING! THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE AND MORE FREQUENT WHEN DRIVING. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH MY CHILD IN THE BACK SEAT. I DO NOT FEEL I SHOULD BE FINANCING A KNOWN FAULTY VEHICLE. THEY SHOULD OFFER A COMPLETE BUY BACK TO ALLOW ME TO PURCHASE A SAFE AND RELIABLE VEHICLE TO DRIVE. THIS IS TRULY AN ACCIDENT WAITING TO HAPPEN TO SOMEONE SOON. PLEASE HELP!

WHEN DRIVING AT LEAST ONCE A WEEK, THE CAR WILL SUDDENLY LOOSE SPEED AND WILL DROP INTO LOW GEAR. A SERVICE NOTE COMES ON THE SCREEN STATING, "SERVICE TRANSMISSION" AND "SERVICE PARK BRAKE." I AM UNABLE TO HAVE ANY CONTROL OF THE SPEED OF THE CAR. I HAVE TO TURN THE CAR OFF AND TURN THE CAR OFF SEVERAL TIMES, UNTIL THE TRANSMISSION ALLOWS TO SWITCH SPEEDS/GEARS. AT FIRST, WHEN TRYING TO ACCELERATE THE CAR WILL JUST DROP OUT AND NOT ALLOW ME TO MOVE FORWARD. I FEEL EXTREMELY UNSAFE DRIVING MY VEHICLE ESPECIALLY WHEN THIS HAPPENS ON THE HIGHWAY IN THE MIDDLE OF TRAFFIC. IT HAS HAPPENED TO ME WHEN GOING ANYWHERE FROM 25 MPH TO 78 MPH. I HAVE TAKEN IT TO THE DEALER WHERE I BOUGHT IT, AND THEY SEEMED TO FIND NOTHING WRONG WITH THE VEHICLE. I TOOK MY CAR TO ANOTHER DEALER IN ANOTHER STATE, AND THEY WERE STILL UNSUCCESSFUL WITH FINDING OUT WHAT IS WRONG WITH THE VEHICLE. AGAIN, I FEEL COMPLETELY UNSAFE WHEN DRIVING AND I AM JUST WAITING TO CAUSE AN ACCIDENT OR SOMEONE TO REAR END ME BECAUSE OF THE DRASTIC LOSE IN SPEED.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V3930000 (STRUCTURE:BODY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN SLOWING DOWN NOT COMING TO A FULL STOP THEN ACCELERATING MY CAR DOES NOT WANT TO MOVE. THERE IS AN EXTREME HESITATION, AND THEN BOOM ~ THE CAR JERKS AND FINALLY GOES. THIS HAS BEEN HAPPENING FOR YEARS NOW. I HAVE HAD ALL THE SOFTWARE UPDATES ~ IT IS NO BETTER.

THE VEHICLE WAS IN MOTION. TRANSMISSION FAILS WHEN TRYING TO GO UP HILL OR DURING ACCELERATION. WHEN DRIVING ON A INCLINE OR TRYING TO PASS SOMEONE ON THE HIGHWAY, YOU MAY GET A TRANSMISSION NEEDS SERVICE ERROR OR 4WD SYSTEM DISABLED. EITHER OF THESE ERRORS DISABLES THE VEHICLES TRANSMISSION PUTTING THE VEHICLE IN NEUTRAL, WITH NO POWER TO ADVANCE OR GET OUT OF TRAFFIC. WHEN THIS HAPPENS THE TRANSMISSION MAKES A HORRIBLE NOISE AND DOES NOTHING. NOT SAFE COULD CAUSE ACCIDENT. THIS HAS HAPPENED BEFORE AND AFTER A TRANSMISSION & TORQUE CONVERTER REPLACEMENT.

CAR HAS BEEN TAKEN IN TO THE DEALER NUMEROUS OF TIMES DUE TO TRANSMISSION JERKIN. IN MARCH 2015 THE TRANSMISSION WAS REPLACES AND THE JERKING CONTINUOUS. I HAVE BEEN TAKING THE CAR IN FOR THE TRANSMISSION JERKING BUT ACCORDING TO THE DEALER THEY CAN'T DUPLICATE. AS OF NOVEMBER 26,2015; THE CAR STARTED TO STALL WHILE IN MOVEMENT AND I HAVE TO WAIT ABOUT 10 MIN FOR THE CAR TO START. SO THIS MEANS THAT THE CAR STOPS IN THE MIDDLE OF THE STREET AND FREEWAYS WITH GOING TRAFFIC AND DOES NOT TURN BACK ON. IT HAPPENED EVERY DAY AFTER THAT. ON NOVEMBER 30, 2015; IN A MATTER OF 3 BLOCK THE CAR STOPPED 3 TIMES. I TOOK THE CAR TO THE DEALER ON DECEMBER 1, 2015 AND AS OF NOW THEY WANT ME TO PICK UP THE CAR BECAUSE THEY CAN NOT DUPLICATE. TO ME IS A MATTER OF SAFETY. I DRIVE BY MYSELF WITH MY 3 KIDS. I DON'T UNDERSTAND IF THEY ARE WAITING FOR SOMETHING MAJOR TO HAPPEN TO ME AND MY KIDS TO DO SOMETHING ABOUT IT. I HAVE A TRIP PLANNED FOR THIS WEEKEND AND HONESTLY I DON'T EVEN KNOW IF IT WOULD HAPPEN DUE TO THE INSECURITY OF THE VEHICLE. I HAVE CONTACTED MANUFACTURING AND THEY ARE DOING NOTHING ABOUT IT . ALSO, A BBB CLAIM WAS DONE BECAUSE OF THE ISSUES WITH THE TRANSMISSION AND THERE WAS NOTHING DONE ABOUT IT EITHER. I AND GETTING READY TO DO ANOTHER BBB DUE TO THE STALLING AS WELL.

COMPOSITE MATERIAL THAT MAKES UP THESE WINDSHIELD WIPER SPRAYER NOZZELS MUST BE DEFECTIVE, AS THEY BUSTED DURING FREEZING WEATHER. WHILE MAKING A THANKSGIVING TRIP TO THE MOUNTAINS MY JEEP WAS SUBJECT TO FREEZING WEATHER DURING THE NIGHT. I ALLWAYS KEEP APPROVED WINDOW WHIPER SOLUTION (NOT WATER) IN THE WIPER RESERVOIR. HOWEVER, THESE NOZZELS WERE NOT ABLE TO STAND UP TO THE FREEZING CONDITIONS AND THEREFORE BUSTED. THE DEALER CLAIMS THAT IT IS MY FAULT THAT SOMEONE (DON'T KNOW WHO) PUT WATER IN MY WIPER RESERVOIR AND THEREFORE IT IS MY FAULT! THE DEALER SAYS THAT HE WILL FIX THE PROBLE FOR ABOUT $200.00, PARTS AND LABOR. WELL GREAT!,...(NOT!) SO,...WHAT HAPPENS THE NEXT TIME I GO TO THE MOUNTAINS??? I BELIEVE THAT THE COMPOSITE MATERIAL (PLASTIC) IS DEFECTIVE FOR THIS VEHICLE AND WOULD LIKE CHRYSLER JEEP TO REPLACE FOR FREE.

WHEN COMING TO A STOP, MOST TIMES THE VEHICLE DOWNSHIFTS ROUGHLY. SOMETIMES, THIS CAUSES THE TRANSMISSION TO SLAM INTO A LOWER GEAR, THRUSTING THE CAR FORWARD. THIS ALSO OCCURS WHEN ACCELERATING AND SHIFTING BETWEEN GEARS 1,2 AND 3. WHEN ACCELERATOR IS PRESSED TO PASS, OCCASIONALLY A LOUD NOISE IS HEARD ALMOST LIKE THE CAR WAS SLAMMED INTO GEAR. WHEN CLIMBING A HILL, THE VEHICLE WANTS TO BE IN GEAR 3 OR 4 WHICH CAUSES YOU TO ACCELERATE TOO SLOWLY AND WASTE GAS. VEHICLE HAS BEEN BACK TO DEALER FOR A NEW UPLOAD WHICH DID NOTHING.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE STRUCK THE REAR PASSENGER SIDE OF ANOTHER VEHICLE. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED AND THE ABS FAILED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT A CRASH FIELD SUPERVISOR WOULD EVALUATE THE SITUATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 06/15/16*LJ *CN

WHILE DRIVING STRAIGHT , AROUND 4PM ON DRY PAVEMENT, WITH A VAILD DRIVERS LICENSE, AT 25 MPH ON A RESIDENTIAL STREET WITH A 40 FT RIGHT OF WAY, MY CARS SUSPENSION/ A FRAME BROKE INTO PIECES, CAUSE ME TO CRASH INTO A PARKED RANGE ROVER. MY FRONT PASSENGER WHEEL JUST ABOUT CANE OFF. FURTHER INSPECTION OF THE CRASH REVELED THAT THE STEERING KNUCKLE/LOWER CONTROL ARM HAD BROKEN INTO PIECES. AIR BAGS DID NOT DEPLOY.

I RECEIVED NOTICE OF RECALLS, NUMBERS R27 AND R39. BAKERSFIELD JEEP STATES THAT THEY HAVE NO PARTS TO REPAIR THE DEFECTS AND THERE I NO TIMETABLE FOR GETTING SUCH PARTS.

THERE HAVE BEEN SEVERAL TIMES WHILE DRIVING THE JEEP THAT THE SAME TRANSMISSION PROBLEM OCCURRED. TWICE I WAS APPROACHING A STOP SIGN IN A RESIDENTIAL AREA, ONCE I WAS COASTING DOWN A HILL ON A CITY STREET, ONCE I WAS SLOWLY ACCELERATING IN RUSH HOUR TRAFFIC ON A MAJOR INTERSTATE, AND ANOTHER TIME I WAS ACCELERATING FROM BEING STOPPED AT A RED LIGHT ON A CITY STREET. THE SERVICE TRANSMISSION MESSAGE ALONG WITH SEVERAL LIGHTS INDICATED A TRANSMISSION PROBLEM. I HAVE A PICTURE ATTACHED. THE DEALERSHIP I TOOK IT TOOK PULLED A SHIFT DIFFERENTIAL CODE OFF THE VEHICLE. THE PROBLEM IS INTERMITTENT AND DOES NOT HAPPEN EVERY TIME IT IS DRIVEN. HOWEVER, THIS IS A SERIOUS SAFETY CONCERN TO ME BECAUSE THE VEHICLE IS NOT DRIVEABLE UNTIL I TURN OFF THE ENGINE, OPEN THE DOOR AND RESTART THE ENGINE SEVERAL TIMES UNTIL ONLY THE MIL LIGHT IS ON. THIS IS AN ACCIDENT WAITING TO HAPPEN ESPECIALLY WITH ME DRIVING 29 MILES EACH WAY THROUGH 2 TUNNELS DURING RUSH HOUR. IT IS UNSAFE FOR ME TO BE BROKEN DOWN IN RUSH HOUR TRAFFIC ON AN INTERSTATE. I FEAR THAT I WILL NOT BE IN THE RIGHT LANE LIKE I WAS PREVIOUSLY TO BE ABLE TO TRY TO PULL OFF THE ROAD. I FEAR I WILL BE DRIVING 55 MILES IN A TUNNEL AND CARS NOT STOPPING BEHIND ME. I FEAR THAT I WILL BE CAUSING AN ACCIDENT TRYING TO OPEN THE DOOR TO RESET THE ENGINE. NO ONE SHOULD HAVE TO LIVE WITH THIS FEAR THAT YOU ARE NOT SAFE WITH DRIVING TO AND FROM WORK.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE DID NOT RESTART THE LAST OCCASION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. PARTS DISTRIBUTION DISCONNECT.

VEHICLE BECOMES UNSTABLE AND SHAKES VIOLENTLY WHEN IT IS BEING TOWED BEHIND MY MOTERHOME WITH A TOWBAR. THE TOW BAR HAS BEEN DAMAGED TWICE AND CAR ALMOST DEPARTED FROM THE TOW VEHICLE AT HIGHWAY SPEEDS. CHECH ENGINE LIGHT COMES ON.THE ONLY WAY TO STOP SHAKING IS TO COME TO A COMPLETE STOP . YOU CAN SEE A VIDEO OF A SIMILAR JEEP ON YOUTUBE AT " 2014 JEEP CHEROKEE SHAKING"

THE VEHICLE RANDOMLY DOES NOT RESPOND TO THE ACCELERATOR. THIS IS NOT A REGULAR OCCURANCE, MAYBE ONCE OR TWICE A MONTH. WE HAVE HAD SEVERAL OCCASIONS WHEN WE HAVE BEEN MAKING TURNS WITH PLENTY OF ROOM BUT THE VEHICLE DOES NOT ENGAGE. THE SAME ISSUE HAS HAPPENED WHEN TRYING TO ACCELERATE ON THE FREEWAY AND THE VEHICLE DOES NOT 'LISTEN' TO A PUSHED GAS PEDAL. WE HAVE HAD IT TO THE DEALERSHIP 5 TIMES AND THEY SAY THEY 'CANNOT REPRODUCE THE ISSUE' AND HAVE OFFERED NOW HELP. WE FIND A LARGE NUMBER OF THE SAME COMPLAINS ONLINE ABOUT THE CHEROKEE'S TRANSMISSION. MY WIFE WAS ALMOST HIT WHILE MAKING A TURN THE OTHER DAY AND WE ARE GOING NOW TO TRADE IN THE VEHICLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR LEVER MECHANISM FAILED TO OPERATE WHEN ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,885.

THE JEEP CHEROKEE TRANSMISSION STARTED TO SLIP AND DOWNSHIFT CAUSING VEHICLE TO SLOW. VEHICLE WOULD JERK HARD BACK INTO CORRECT GEAR AS VEHICLE WAS TRAVELING AT 60 MPH. CHECK ENGINE LIGHT CAME ON. DROVE IMMEDIATELY TO DEALERSHIP WITH TRANSMISSION CONTINUING TO MALFUNCTION. LEFT VEHICLE WITH DEALERSHIP FOR DIAGNOSIS AND REPAIRS. THIS WAS ON 11/16/2015. PICKED UP VEHICLE ON 11/19/2015 AND ADVISED UPDATE TO SHAFT WARE WAS COMPLETED TO SLOVE TRANSMISSION ISSUES. DROVE THREE QUARTERS WAY HOME AND TRAVELING 65 MPH ON STATE HIGHWAY, THE TRANSMISSION STARTED SLIPPING AND DOWNSHIFTING CAUSING VEHICLE TO SLOW AND THEN JERK BACK INTO CORRECT GEAR. CHECK ENGINE LIGHT CAME ON AS WELL AS EVERY WARNING AND SYSTEM LIGHT ON THE DASH. WARNING TO DRIVER TO COME TO A COMPLETE STOP AND TURN ENGINE OFF CAME ON. STOPPED VEHICLE AND TURNED OFF ENGINE AND AFTER A COUPLE OF MINUTES TURNED ENGINE ON AND DROVE BACK TO DEALERSHIP. VEHICLE CURRENTLY AT DEALERSHIP FOR DIAGNOSIS.

VERY ROUGH AND JERKY TRANSMISSION ,ROUGH ENGAGEMENT,BUMPY WHEN COMING TO A STOP,UNCONTROLLABLE ACCELERATION AFTER YOU TAKE FOOT OFF GAS,ALMOST HITTING CAR IN FRONT OF ME I TOOK VEHICLE IN TO DEALER,THEY KEPT IT 10 DAYS THEY SAID THEY HAD REPLACED THE TRANSMISSION BUT IT IS STILL DOING SAME THING.

SHIFTING CLUNKS/JERKS WHEN GOING INTO SECOND GEAR, INTERMITTENTLY.

WHILE DRIVING HOME FROM WORK THE VEHICLE JERKED AND THE TRANSMISSION SERVICE LIGHT CAME ON. ONCE THE LIGHT CAME ON THE VEHICLE WOULD NOT DRIVE FASTER THAN 10 MPH AND THE RPM WERE AT LIKE 4000. THE TRANSMISSION HAS BEEN WEIRD SINCE DAY ONE. I BROUGHT THE VEHICLE IN AND THEY REPROGRAMMED THE COMPUTER. IT STILL ACTED FUNNY AFTER THE REPROGRAMMING. THERE WERE TIMES I WOULD BE TRAVELING ON THE HIGHWAY AND WOULD LOSE ANY SORT OF ACCELERATING WHEN THE GAS PEDAL WAS PRESSED. IT WOULD THEN KICK IN ALL OF A SUDDEN. ALL THE ISSUES REGARDING THE TRANSMISSION AND ITS SHIFTING HARD WERE TOLD TO THE SERVICE TECH AND I WAS TOLD THEY COULDN'T FIND THE PROBLEM. ALSO THE FRONT END STEERING LINKAGE MAKES VERY LOUD NOISES WHEN TURNING THE WHEEL FROM LEFT OR RIGHT. THIS WAS ALSO EXPLAINED TO THE TECH WHO SAID HE COULDN'T FIND THE ISSUE. YET THE TRUCK STILL MAKES THE NOISES ANYTIME IT DOES IT. THIS IS NOT SOMETHING YOU EXPECT TO DEAL WITH AFTER PURCHASING A NEW VEHICLE WHICH IS NOT 2 YEARS OLD. ESPECIALLY IT IS THE REASON I BOUGHT THIS SO I WOULDN'T HAVE TO WORRY ABOUT SPENDING MONEY ON AN OLD CAR AND FOR DEPENDABILITY.

AFTER DEALERSHIP REPLACED TRANSMISSION AT 30,000 MILES FOR IMPROPERLY SHIFTING WE NOTICED A BURNING SMELL AND NOTICED NEW TRANSMISSION WAS SLIPPING AND NOT SHIFTING PROPERLY. WE CALLED THE DEALERSHIP AND WAS ADVISED THAT THE NOT GET IT IN TO BE CHECKED FOR ANOTHER WEEK AND A HALF. AT 9:10PM I WENT AROUND THE CORNER ABOUT 4 BLOCKS TO VISIT WITH A FRIEND AND LEFT AND CAME BACK TO MY HOME WHERE I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. UPOING THE HOOD I SAW LIGHT FROM A FLAME AND EXTINGUISHED IT USING A GARDEN HOSE. MINIMAL DAMAGE BUT FIRE NON THE LESS. CHRYSLER CORPORATE STATED I CAN NOT DRIVE IT AND TO LET IT SIT UN TOUCHED. I HAVE A DAUGHTER TO GET TO SCHOOL AND JOBS TO DO THAT PAYS MY BILLS. THREE DAYS PASS I CALL CHRYSLER AGAIN AND STATE I AM GOING TO FIX THE VEHICLE MY SELF AND SEND THEM A BILL. I TIGHTEN THE TRANSMISSION LINES THEY DID SEEM LOOSE. NO TRANSMISSION STILL LEAKING. 15 DAYS LATER STILL NO WORD FROM CRYSLER. I HAVE A $28,880 PAPER WEIGHT IN MY FRONT YARD COSTING ME $380 A MONTH. I HAVE CALLED CRYSLER EVERY DAY FOR A 2 WEEKS AND ALL THEY CAN TELL ME IS " ITS IN OUR LEGAL DEPARTMENT". NO CALL, NO LOANER, NOTHING. AN EXPENSIVE PAPER WEIGHT COSTING MONEY.

VEHICLE HESITATES CHOOSING A GEAR WHEN ACCELERATING FROM A NEAR STOP, CAUSING IT TO ACT AS IF IT WERE PLACED IN NEUTRAL. WHEN ACCELERATING FROM A VERY SLOW I45 TO AN EXIT RAMP LANE, (CHANGING LANES) VEHICLE STALLED FOR A SECOND OR TWO, CAUSING ON COMING TRAFFIC TO HARD BRAKE. THIS PROBLEM IS INTERMITTENT, AND HAS HAPPENED NUMEROUS TIMES. THIS INCIDENT IS THE ONLY NEAR MISS. VEHICLE HAS A HARD TIME UPSHIFTING AT HIGHWAY SPEEDS, WILL RUN AT HIGH RPM FOR LONG PERIODS OF TIME. IT ALSO SHIFTS VERY HARSH FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. WITH THIS VEHICLE'S TENDENCY TO HESITATE IN TRAFFIC SITUATIONS, THIS VEHICLE IS NOT SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/18/16*LJ UPDATED 03/22/16.*JB

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING FLAT TOWED, IT VIBRATED UNCONTROLLABLY. THE CONTACT STATED THAT THERE WAS A DEATH WOBBLE TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAIULRE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE A FULL SUN ROOF ON MY 2014 CHEROKEE AND IT MAKES EXCESSIVE NOISE. IT SOUNDS LIKE ONE DAY IT IS GOING TO LEAK AFTER ALL THE EXCESSIVE POSSIBLE MOVEMENT WHAT MIGHT BE GOING ON ABOVE. JUST WAS WONDERING WHAT YOU INTEND TO DO WITH THAT. I HAVE BROUGHT UP TO CHRIS HOLMES AT THE DEALERSHIP IN FOND DU LAC, WI; BUT BASICALLY HE STATES TO LIVE WITH IT. VERY ANNOYING FOR ME AND MY PASSENGERS. SO WHAT'S THE SOLUTION? PLUS LAST YEAR WAS THE SAME.

DRIVING 65 MPH ON HIGHWAY DASHBOARD WARNING LIGHTS STARTED FLASHING SERVICE TRANSMISSION IMMEDIATELY. TRANSMISSION DISENGAGED CAR WOULD NOT RESPOND WHEN GAS PEDAL WAS PUSHED. MESSAGE TO SHIFT CAR IN PARK APPEARED. HAD TO COAST IN MORNING RUSH HOUR TRAFFIC TO THE SHOULDER. COULD HAVE BEEN A VERY DANGEROUS SITUATION. ON SHOULDER PUT IT INTO PARK AND IF IT WAS PUT INTO DRIVE IT WOULD JOLT SEVERELY AND WOULD NOT MOVE MORE THAN A FEW INCHES WITH ACCELERATOR PRESSED. HAD THE CAR TOWED TO THE DEALER ON A FLATBED. WAS INFORMED THAT A NEW TRANSMISSION IS NEEDED. THE JEEP CHEROKEE HAS 31000 MILES.

THERE IS WEATHER STRIPPING ON THE REAR LIFT HATCH BETWEEN THE SPOILER AND THE LIFT HATCH THAT IS COMING UNGLUED. THIS IS A NEW VEHICLE AND THE TRIM SHOULD NOT BE COMING OFF. ALSO, THE RUBBER TRIM ON THE REAR RIVERSIDE DOOR/WHEEL IS COMING OFF.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/05/16*LJ

LAST THURSDAY THE VEHICLE LOST ALL POWER AFTER APPLYING BRAKES GOING DOWN A HILL, WHEN ATTEMPTING TO START IT UP AGAIN, IT REMAINED IN THE RUN POSITION BUT WAS NOT FUNCTIONAL, ENGINE SOUNDED LIKE A CAR GRINDING. PRESSING THE STARTER DID NOTHING, THE VEHICLE WOULD NOT TURN OFF, BUT REMAINED IN THE RUN POSITION BUT WITH AN ABNORMAL SOUND AND NO ABILITY TO DRIVE IT. I JUST KEPT TRYING TO PUT IT IN DIFFERENT GEARS, GIVE IT GAS AND FINALLY THE ENGINE ENGAGED AND IT WAS DRIVEN BACK UP THE HILL TO MY HOME. IT WAS DRIVEN TO JEEP SERVICE THE NEXT DAY. THEY COULD NOT REPRODUCE THE PROBLEM AND THE "DIAGNOSTICS" DID NOT REVEAL A PROBLEM. THE SAME THING HAPPENED TODAY AND IT TOOK ME ABOUT 10 MINUTES OF PUSHING STARTER BUTTON, TRYING DIFFERENT GEARS AND GIVING IT GAS TO GET IT FUNCTIONAL AGAIN. THIS VEHICLE HAS BEEN INTO JEEP AT LEAST 3 TIMES FOR TRANSMISSION PROBLEMS. ONE TIME THE VEHICLE WAS WORSE AFTER GOING IN, AND 2 OF THE TIMES IT SEEMED BETTER INITIALLY BUT WAS WORSE AGAIN WITHIN SEVERAL WEEKS.

THIS VEHICLE HAD BEEN SHOWING ISSUES FOR A WHILE NOW. THE ISSUES WERE BROUGHT TO THE LOCAL DEALERS ATTENTION BUT ONLY WOULD ACCEPT TO TAKE THE CAR IN FOR THE RADIO RECALL THESE VEHICLES HAVE CURRENTLY. AFTER TAKING THE CAR ON ITS FIRST 100+ MILE JOURNEY, UPON GETTING CLOSER TO THE EXIT I WAS SUPPOSED TO TAKE, THE CAR WOULD NOT SHIFT TO LOWER SPEEDS PROPERLY AND I HAD TO STAY ON THE SHOULDER TO COME TO A STOP, OTHERWISE I WOULD RISK FLIPPING THE VEHICLE APPROACHING THE CURVED EXIT AT SUCH A SPEED. MUST I SAY I GAVE THE VEHICLE PLENTY OF STOPPING/SLOWING DISTANCE. UPON COMING TO A STOP AHEAD OF THE EXIT THE CAR JUMPED FORWARD CLEARLY A PROBLEM WITH THE DECELERATION OF THE TRANSMISSION. I BROUGHT THIS ISSUE UP WITH THE DEALER THE FOLLOWING DAY AND STATED I SHOULD WATCH THE CAR FURTHER AND BE MORE CAREFUL. JUST EARLIER TODAY, THE VEHICLE DECIDED TO JERK FORWARD WHILE DECELERATING FROM HIGHWAY SPEEDS AGAIN AND THE SAME RESPONSE WAS GIVEN. LATER THIS AFTERNOON, APPROXIMATELY 2:30 PM EST THE KEY WAS PUT INTO THE IGNITION AND THE CAR JUMPED FORWARD STRIKING THE VEHICLE UPFRONT BUT LUCKILY NOT DOING ANY VISIBLE DAMAGE. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AS I LIVE NEAR A CHILDREN'S SCHOOL AND WORK NEAR A MIDDLE SCHOOL AND I WORRY ONE MORNING THIS CAR JUMPS FORWARD AND G-D FORBID STRIKES A CHILD OR PEDESTRIAN AND TURN INTO CHAOS, AS WELL AS PUTTING MY CHILDREN IN DANGER. THIS CAR CLEARLY HAS TRANSMISSION FAULTS AND NEEDS TO BE RECALLED LEGALLY ONCE AND FOR ALL..

TOOK CAR IN FOR RECENT UPDATE TO TRANSMISSION SOFTWARE. CAR WAS OK FOR A LITTLE WHILE THEN WENT RIGHT BACK TO THE PROBLEMS. CAR SHIFTS INTO WRONG GEAR WHEN CLIMBING A HILL AND DOWNSHIFTS TO TO LOW OF A GEAR CAUSING THE ENGINE IN TO HIGH RPM. SOMETIMES THE TRANSMISSION DOES NOT ENGAGE WHEN DEPRESSING THE ACCELERATOR. HAVE TO RELEASE ACCELERATOR THEN TRANSMISSION WILL ENGAGE. CAR HAS A HARD SHIFT POINT FROM 2ND TO 3RD GEAR. THIS HAS CAUSED ME TO BE MORE CAUTIOUS WHILE DRIVING AND MAKING SURE I HAVE ENOUGH TIME TO PULL OUT INTO TRAFFIC INCASE THE TRANSMISSION DOESNT ENGAGE.