2014 Jeep Cherokee Complaint Log

I WAS PARKED ON 12.21.2014 WITH THE ENGINE SHUT DOWN. WHEN I TRIED TO START THE VEHICLE IT DID NOT START AS A MATTER OF FACT THERE WAS NOT CRANKING OR ANY NOISE. I CALLED THE ROAD SIDE ASSISTANCE FOR CHRYSLER AND THEY SENT A PERSON TO JUMP THE CAR BATTERY. IT DID NOT WORK. LONG STORY SHORT THEY TOWED MY JEEP INTO THE DEALERSHIP CROWN CHRYSLER OF CHATTANOOGA WHICH IS THE SAME DEALER THAT SOLD ME THE VEHICLE BACK ON 7.21.2014. WEEKS BEFORE I NOTICED A SHAKING IN THE FRONT OF THE VEHICLE SPECIALLY WHEN ACCELERATING. I BROUGHT THE VEHICLE INTO THE SAME DEALERSHIP I JUST MENTIONED. I EXPLAINED THE SITUATION AND LEFT THE VEHICLE THERE FOR SOME DAYS SO THEY COULD FIX IT FROM 12.08.2014 TO 12.15.2014. WHEN I CAME BACK THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR IN THE RECEIPT THEY GAVE ME IT IS WRITTEN "TEST DROVE VEHICLE AND FOUND NO ISSUES WITH STEERING...PERFORMED COMPLIMENTARY CROWN MULTI-POINT INSPECTION". 1 WEEK AFTER THE JEEP BROKE DOWN AND GOT TOWED AS I DESCRIBED BEFORE. IF THIS HAPPENS DRIVING AN ACCIDENT COULD HAVE HAPPENED. *TR

ON 12/19/14 WHILE DRIVING, MY VEH STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHTS ILLUMINATED BEFORE, DURING/AFTER ITS FAILURE. I HAD TO HAVE THE CAR TOWED. AFTER INSPECTION, I WAS TOLD THAT THE ENGINE OF MY NEW JEEP WAS BURNING OIL. THE JEEP RECENTLY HAD BEEN IN FOR AN OIL CHANGE & RTD WITH THE MULTI POINT INSPECTION PAPERWORK INDICATING EVERYTHING WAS OK. HERB CHAMBERS, ALTHOUGH DIAGNOSISING THE JEEP TO BE "BURNING OIL" INSISTED, AT THE DIRECTION OF CHRYSLER PROTOCOL, THAT I DRIVE IT 5,000 MILES AND RETURN IT FOR FURTHER INSPECT. ONLY AFTER MY HUSBAND GOT INVOLVED DID THEY KEEP THE CAR, DRIVE IT, AND EVENTUALLY INSTALL A NEW ENGINE. ON 5/6/2015 THE JEEP LOST POWER DESCENDING A HILL. THE CHECK TRANSMISSION LIGHT ILLUMINATED. THE VEHICLE WAS RETURNED HOME & DRIVEN TO HERB CHAMBER. AFTER INSPT THE JEEP NOW NEEDED A NEW TRANSMISSION. ACCORDING TO JEEP, THE TRANSMISSION HAS AN INTERNAL LEAK. AGAIN, 3 WKS EARLIER, THE CAR WAS AT THE DEALERSHIP FOR TIRE ROTATION AND OIL CHANGE. THE MULIT POINT INSPECTION, INDICATED ALL FLUIDS, INCD THE TRANS FLUID WAS OK. WHILE THE JEEP WAS BEING FIXED, I ALSO EXPRESSED CONCERN OVER RUBBING NOISE WHEN TURNING. NEW BUSHINGS WERE PLACED INTO THE JEEP. WE HAVE SENT EMAILS & MADE PHONE CALLS TO CHRYSLER AND HAVE NOT HEARD BACK. WE ARE DRIVING A NEW VEH THAT HAS PROVEN UNSAFE AND UNRELIABLE W/O ANY REMEDY FROM THE MFGR. I WOULD LIKE OTHER JEEP OWNERS TO BE AWARE OF THE REOCCURRING PROBS WITH THIS JEEP. I BELIEVE THE RELEASE OF THE JEEP WAS DELAYED DUE TO TRANSMISSION PROBLEMS & THAT POSSIBLY IS/WAS A RECALL (OF WHICH WE WERE NEVER NOTIFIED). I ALSO BELIEVE THE AXEL/BUSHINGS IS A RECALL (AGAIN ONE WE WERE NEVER NOTIFIED OF) NOR WOULD IT HAVE BEEN REPAIRED IF WE DID NOT REQUEST IT BE CHECKED. CHRYSLER HAS NOT MADE ANY EFFORT TO REMEDY THIS SITUATION. ON ALL OCCASSIONS, WE THE CONSUMER, HAD TO REACH OUT TO THEM.

I WAS DRIVING ON A 4 LANE HIGHWAY SLOWING DOWN FOR A LIGHT THAT HAD GONE FROM RED TO GREEN. AS I ACCELERATED TO GO THROUGH THE LIGHT MY VEHICLE SUDDENLY STOPPED AND WOULD NOT MOVE. IT WAS DEAD IN THE WATER TYPE OF STOP. I PUT ON MY FLASHERS AND TRIED TO START THE ENGINE AGAIN. IT WOULD NOT START. I PUT ON THE BRAKE AND PRESSED THE START BUTTON AND OPENED THE DRIVER DOOR. I WAS ABLE TO START THE ENGINE BUT THE CAR WOULD NOT MOVE. AFTER DOING THIS TWICE I WAS ABLE TO START THE CAR AND MOVE TO THE CENTER OF THE HIGHWAY. A POLICE OFFICER STOPPED TO CHECK ON ME AND ASKED IF I COULD MOVE TO A SAFER PLACE. I WAS ABLE TO MOVE THE VEHICLE TO A PARKING LOT. THE POLICE OFFICER MADE SURE THAT I WAS OK AND LEFT. I THEN CALLED JEEP FOR A TOW. WHAT I SAW WHEN THIS HAPPENED WAS THE NO SKID LIGHT, THE SERVICE TRANSMISSION, AND SEVERAL LIGHTS ON THE LEFT SIDE OF THE SCREEN. IT SHOWED THE BRAKE WAS ON BUT IT WAS NOT ON. THE ENGINE LIGHT WAS ON AND STAYED ON. I HAVE NOT HEARD ANYTHING FROM THE DEALERSHIP AT THIS TIME. IF I HAD BEEN ON A NORMAL WORK DAY I WOULD HAVE BEEN ON THE EXPRESSWAY. THERE IS NO DOUBT THAT SOMETHING FAR MORE SERIOUS WOULD HAVE HAPPENED TO ME. I AM NOT SURE THAT I CAN DRIVE THIS VEHICLE AGAIN. *TR

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH THE ELECTRONIC TRANSMISSION DISENGAGED AND THE VEHICLE STARTED DECELERATING TO A STOP.. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMING TO A STOP. THE VEHICLE DID NOT ROLL , IT STARTED SLOWING AS IF BRAKING., I WAS LUCKY TO NOT BE REAR ENDED, THERE WAS NO FOR WARNING AND PROBABLY NO BRAKE LIGHTS. I FEEL THE VEHICLE IS UNSAFE TO DRIVE AND WANT TO KNOW WHY IT JUST SHUT DOWN AT 70 MILES PER HOUR, IT MAY HAVE RESULTED IN A SERIOUS ACCIDENT IF THE TRAFFIC HADN'T BEEN SO LIGHT. ARTICLES ON THE INTERNET INDICATE THE LAUNCH OF THE VEHICLE WAS DELAYED BY TRANSMISSION FAULTS. I BELIEVE IT WAS PUT INTO PRODUCTION FAULTY. PLEASE INVESTIGATE. *TR

WHEN ATTEMPTING TO TURN FROM A CENTER LEFT TURN LANE THE VEHICLE FAILED TO UP SHIFT CAUSING A NEAR COLLISION WITH ONCOMING TRAFFIC. ALSO, I WAS ALMOST REAR ENDED WHEN THE VEHICLE FAILED TO UP SHIFT AFTER A RIGHT TURN. *TR

I WAS TRAVELING ON THE FREEWAY DURING RUSH HOUR TRAFFIC IN THE LEFT LANE, TRAFFIC WAS STOP AND GO. TRAFFIC SLOWED DOWN, ONCE TRAFFIC STARTED MOVING AGAIN I STEPPED ON THE GAS BUT THE CAR WOULD NOT ACCELERATE, IT WOULD NOT RESPOND AT ALL. I LOOKED AT THE DASH BOARD AND A SERVICE TRANSMISSION MESSAGE APPEARED ON THE SCREEN. I ALSO HAD A (P)! LIGHT ON BUT THE PARKING BRAKE WAS NOT ON. I TRIED TURNING THE CAR OFF AND TURNING IT BACK ON AND THE CAR JERKED VERY STRONGLY BECAUSE I WAS IN TRAFFIC I THOUGHT SOMEONE HAD HIT ME BUT IT WAS MY CAR THAT HAD SHAKEN VERY VIOLENTLY. I PUT IT IN NEUTRAL IT ROLL JUST A BIT AND THEN WOULD NOT MOVE THE CAR WOULD NOT MOVE AT ALL. CHP HAD TO TOW ME OFF THE FREEWAY. AFTER A DAY AT THE DEALER, WE WERE TOLD IT WAS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION AND THAT THE CAR WAS NOW FIXED. I WAS LUCKY NO ONE HIT ME WHILE I WAS STUCK IN THE MIDDLE OF THE FREEWAY AND THAT MY KIDS WERE NOT IN THE CAR. I DRIVE ON THE FREEWAY ALL THE TIME, THE CAR IS LESS THAN A YEAR OLD AND I AM VERY AFRAID TO DRIVE THIS CAR. AFTER READING OTHER SIMILAR CASES I FEEL THIS IS A MAJOR SAFETY ISSUE WITH THIS TYPE OF CAR AND THAT SOMEONE (NTSB) SHOULD REVIEW TRANSMISSION ISSUES WITH THESE CARS FURTHER. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND WAS UNABLE TO SPECIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT MADE THE MANUFACTURER AWARE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

THERE HAD BEEN SEVERAL MINOR INCIDENTS BEFORE DECEMBER,2014 BUT HAS BEEN GETTING STEADILY WORSE. ON 12/8/14 I BACKED OUT OF MY DRIVE WAY ON TO THE STREET AND SHIFTED INTO DRIVE AND THE CAR WOULD NOT MOVE. THERE IS A MESSAGE THAT COMES ON:SHIFT INTO PARK AND START THE CAR--WHICH I DID PULLED BACK INTO THE DRIVE WAY AND PULLED OUT AGAIN ONLY TO GET THE SAME PROBLEM GOT THE SAME MESSAGE REPEATED THE ACTIONS AND THE CAR BECAME DRIVABLE. I TOOK IT INTO THE DEALER ON DEC 11, 2014 THEY HAD IT FOR TWO DAY AND TOLD ME THE CAR SOFTWARE WAS RESET. ON DECEMBER 18, 2014 AT 65 MPH THE CAR LOST ALL POWER ON THE FREEWAY AND I HAD TO COAST ACROSS 5 LANES AND HAD THE SAME MESSAGE. I RESTARTED THE CAR AND IT DROVE OK. I CALLED JEEP THE NEXT DAY AND HAVE A CLAIM NUMBER. MY REGULAR DEALER CAN'T TAKE IT FOR 10 DAYS SO I HAVE A APPOINTMENT FOR 12/23 DIFFERENT DEALER. *TR

ON DECEMBER 7TH, THE CAR (2014 JEEP CHEROKEE WITH 12,600 MILES) LOST POWER UNEXPECTEDLY WHILE I APPROACHED A STOPLIGHT, AND HAD TO BE COASTED TO THE SIDE OF THE ROAD. WE WAITED APPROXIMATELY 10 MINUTES, AND IT RESTARTED. NO WARNING OR CHECK ENGINE LIGHTS CAME ON. OVER THE NEXT SEVERAL DAYS, WE HAD APPROXIMATELY 3 INSTANCES WHERE THE CAR EITHER WOULDN'T START, OR WOULD LOSE POWER. STILL NO WARNING LIGHTS CAME ON INDICATING AN ISSUE. AS WE BELIEVED THIS TO BE A POTENTIAL SAFETY ISSUE, WE TOOK IT TO THE LOCAL JEEP DEALERSHIP AND ASKED THEM TO CHECK IT OUT. THEY KEPT IT FOR 6 DAYS AND INDICATED THAT THEY COULD NOT RECREATE THE ISSUE. WE PICKED THE CAR UP ON DEC. 16TH. ON DECEMBER 25 THE CAR AGAIN LOST ALL POWER WHILE DRIVING (LOST ENGINE, POWER STEERING, AND POWER BREAKS). FORTUNATELY THIS OCCURRED ON A LOCAL ROAD AND THE CAR WAS ABLE TO BE COASTED TO STOP WITHOUT INCIDENT. THIS TIME SEVERAL INDICATORS ILLUMINATED INCLUDING THE 'CHECK ENGINE' LIGHT. WE HAD THE CAR TOWED THE NEXT DAY TO THE SAME DEALER. AT THE TIME OF THIS WRITING, THE DEALERSHIP HAS HAD THE CAR 22 DAYS, AND STILL HAVE NOT BEEN ABLE TO DIAGNOSE THE ISSUE. THEY DID REPLACE THE PCM, HOWEVER THIS DID NOT CORRECT THE ISSUE. I'M FILING THIS COMPLAINT BECAUSE OF THE POTENTIAL SAFETY ISSUE. I ALSO HAVE A CONCERN BECAUSE JEEP IS NOT ABLE TO PROPERLY DIAGNOSE THE PROBLEM IN A REASONABLE AMOUNT OF TIME. *TR

I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTED. I WAS THEN ABLE TO PROCEED DIRECTLY TO THE DEALER ALONG THE SHOULDER OF THE INTERSTATE WITHOUT FURTHER INCIDENT. MY CHECK ENGINE LIGHT REMAINED ON. THE SERVICE MANAGER RAN A QUICK CHECK AND SAID THE VEHICLE RECORDED OVER 20 FAULTS AT THE SAME TIME WHICH RANGED FROM DISENGAGING THE ANTI LOCK BREAKS TO DISABLING MY FORWARD DRIVE. HE SAID HE HAD NEVER SEEN BEFORE. HE RETURNED THE VEHICLE TO ME THE SAME EVENING BECAUSE HE DID NOT KNOW HOW TO FIX IT, BUT SAID IT WAS AN ELECTRICAL FAILURE OF SOME TYPE. I CONTACTED JEEP CASE # 26113535. ALTHOUGH THEY ATTEMPTED TO RESOLVE THE ISSUE THEY ULTIMATELY CLOSED THE CASE BECAUSE ONCE THE DEALER INITIALLY CLEARED THE FAULTS THE VEHICLE COULD NOT BE DIAGNOSED UNTIL IT HAPPENS AGAIN. I CONTACTED JEEP REFERENCE NUMBER 26160146 AND EXPRESSED MY CONCERN THAT THEY HAD CLOSED THE CASE CLAIMING THAT I HAD NOT TAKEN THE VEHICLE TO HAVE IT DIAGNOSED EVEN THOUGH THEY HAD TALKED TO THE DEALER WHO TOLD THEM HE COULD NOT DO IT. JEEP WANTS ME TO WAIT UNTIL IT HAPPENS AGAIN. IF I HAVE TO WAIT THE UNTIL NEXT TIME MY VEHICLE LOOSES ALL FORWARD DRIVE AND ABILITY TO ACCELERATE OUT OF A DANGEROUS SITUATION THERE MAY BE A FATALITY OR MAJOR ACCIDENT DEPENDING ON WHERE, TRAFFIC CONDITIONS AND WEATHER CONDITIONS IT HAPPENS.THERE IS OBVIOUSLY SOMETHING WRONG WITH THE VEHICLE WHICH JEEP IS CHOOSING TO IGNORE.. *JS

AGAIN, I JUST GOT BACK THE CAR FROM THE DEALERSHIP AT AROUND 4PM (12/3). THE WORK ORDER SAYS THAT THEY HAVE CHANGED/REPLACED THE ADAPTION PART OF THE CAR TO RE-LEARN TO DRIVE. SO, I DROVE IT HOME. AROUND 510PM, IN THE MIDDLE OF THE RAIN THE CAR STOPPED AGAIN. LUCKILY AGAIN, THAT IM NOT IN THE FREEWAY.THE SAME THING, THE CAR STOPPED AND THE DASHBOARD GAVE ME A MESSAGE TO SHIFT GEAR AND THE CAR STARTED TO SHAKE/JITTER. I CALLED THE TOW TRUCK AND THEY TOWED IT AGAIN TO THE GLENDALE DEALERSHIP. THIS IS THE 4TH TIME THAT IT HAPPEN, WITH THE SAME PROBLEM. I AM RISKING MY LIFE AND MY FAMILY'S LIFE. PLEASE HELP! *TR

WHEN DRIVING AT HIGHWAY SPEED THE AT CAR LOOSES POWER AND STARTS TO BUCK AND DOWNSHIFT TO A LOWER GEAR THEN TRANSMISSION DISENGAGES. ENGINE STAY RUNNING BUT THERE IS NO POWER AND NOTHING HAPPENS WHEN YOU DEPRESS GAS PEDAL. THIS IS VERY DANGEROUS AS IT HAPPENS CONSISTENTLY. ALSO THE TRANSMISSION MANY TIME KEEPS RANDOMLY SWITCHING BETWEEN GEARS. DEALER SAYS ITS A SOFTWARE ISSUE IN THE TRANSMISSION. SOFTWARE UPDATES HAVE NOT FIXED THE PROBLEM.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE VEHICLE DECELERATED INDEPENDENTLY, STALLED, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VALVE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,700. UPDATED 01/21/15*CN

MY 2014 JEEP CHEROKEE DOES NOT AUTOMATICALLY INCREASE THE AIR TEMPERATURE WHEN THE FRONT WINDSHIELD DEFROSTER HAS BEEN ENGAGED. INSTEAD, THE CLIMATE CONTROL CONTINUES TO DIRECT AIR TO THE WINDSHIELD THAT IS AT THE SAME TEMPERATURE SETTING THAT THE DRIVER HAS SET FOR CABIN TEMPERATURE. RESULT, NO DEFOGGING OR DEFROSTING ACTION. THIS IS POTENTIALLY VERY DANGEROUS WHILE DRIVING IN WEATHER CONDITIONS THAT CASE A SUDDEN OR UNEXPECTED FOGGING OF THE WINDSHIELD, BLOCKING OR OBSCURING THE DRIVER?S VISION. MY CHRYSLER DEALER STATED THIS WAS NORMAL AND THAT THE DRIVER HAS TO MANUALLY INCREASE THE AIR TEMPERATURE CONTROL TO HIGH. THIS WAS NOT PRINTED IN THE OWNERS MANUAL. SUCH ACTION ADDS TO THE DISTRACTION OF THE DRIVER HAVING TO MANIPULATE THE TEMPERATURE CONTROLS IN ADDITION TO THE LOSS OF VISIBILITY DUE TO THE FOGGING CONDITION. AS YOU MIGHT EXPECT, THE DRIVER HAS TO RETURN THE CABIN TEMPERATURE CONTROLS BACK DOWN TO A NORMAL WHEN TURNING OFF THE FRONT WINDSHIELD DEFROSTER. THIS SHOULD BE AN EASY FIX IN THE VEHICLE'S CLIMATE CONTROL SOFTWARE. *TR

MY 2014 JEEP CHEROKEE HAS SUBSTANDARD HEADLIGHT ILLUMINATION AS COMPARED TO OTHER VEHICLES IN TERMS OF DISTANCE (PROJECTION) AND OVERALL BRIGHTNESS. IT'S VERY DIFFICULT TO DRIVE THE VEHICLE AFTER DARK IN AREAS WITH LITTLE OR NO STREET LIGHTING. THE HEADLIGHTS ARE ESPECIALLY POOR ON DARK WET ROAD SURFACES THAT OFFER LITTLE OR NO REFLECTION. THE ILLUMINATION AT THE LEFT AND RIGHT FRONT SIDES OF THE VEHICLE MAKE IT DIFFICULT IF NOT IMPOSSIBLE TO SPOT ANIMALS, PEDESTRIANS, OR OTHER OBJECTS AT NORMAL HIGHWAY SPEEDS UNTIL YOU ARE RIGHT UPON THEM. I FEEL THAT THE SUBSTANDARD HEADLIGHT ILLUMINATION IS AN ACCIDENT WAITING TO HAPPEN AND MAY WELL MEASURE BELOW NHTSA STANDARDS IF TESTED. *TR

TRANSMISSION PROBLEMS! CAR JERKS AND SLAMS INTO GEARS, UPSHIFTS TOO SOON, LUNGES FORWARD AFTER A STOP (SURE TO CAUSE AN ACCIDENT), UPSHIFTS TOO LOW CAUSING SLOW/POOR ACCELERATION... TERRIBLE TRANNY, NEVER HAD TRANNY PROBLEMS LIKE THIS WITH A NEW CAR. I'VE DRIVEN OLD WORK TRUCKS WITH 200,000 MILES THAT HAVE SHIFTED BETTER THAN THIS. LIKE THE CAR BUT ABSOLUTELY HATE TO DRIVE IT AND I WON'T LET MY WIFE DRIVE IT WITH THESE ISSUES. DEALER SERVICE, SOFTWARE UPDATES HAVE NOT HELPED AND A TECH TOLD ME HE JUST BURNED UP A 9 SPEED TRANNY LIKE THIS ONE ON A NEW CHRYSLER 200 WHILE DOING THE LATEST SOFTWARE UPDATE. SO I AM VERY WEARY OF HAVING ANY MORE 'FLASH' UPDATES DONE. HELP! *TR

I PURCHASED MY BRAND NEW 2014 JEEP CHEROKEE WITH 30 MILES. AFTER ABOUT 1500 MILES IT BEGAN SHIFTING VERY HARD IN LOW GEARS JERKING , IT RED LINES EXTREMELY HARD TO WHERE IT WILL JOLT THE JEEP AND WHEN I COME TO A STOP IT WOULD BEGIN RAISE RPMS AND ACCELERATE. IT WOULD SCARE ME SENSELESS. I TOOK IT TO THE DEALERSHIP THEY SAID THAT'S HOW IT PERFORMS AND MADE ME LEAVE. 400 MILES LATER THE TRANSMISSION COMPLETELY BLEW OUT GOING 50 IN LA TRAFFIC. IT WAS ON BACK ORDER FOR A MONTH. SINCE THEN I HAVE TAKEN IT IN 8 TIMES FOR THE SAME PROBLEM A FEW TIMES THEY HAVE UPDATED THE TCM NOW THEY ARE SAYING THERE IS NO CODES AND THEY CANNOT DUPLICATE IT, EVEN THOUGH IT DOES IT EVERY SINGLE TIME. THE JEEP WILL NOT KNOW WHAT GEAR TO SHIFT AND LEAVE ME STRANDED IN INTERSECTIONS BEFORE IT SHIFTS AND PEELS OUT. WHEN I BREAK IT'LL PICK UP SPEED IT IS EXTREMELY UNSAFE AND UNRELIABLE. JEEP HAS NO FIX FOR IT AND WILL NOT BUY IT BACK NOR COMPENSATE ME IN ANYWAY THIS ISN'T RIGHT AND THEY SHOULD BE FORCED TO BUY THESE BE BACK. LAST WEEKEND I TOOK IT ON A TRIP GOING DOWNHILL AT 60 MPH 2000 RPM I TAPPED THE BREAK AND THE JEEP REVVED TO 5000 RPMS ALSO MY HORN IS HE HARDEST HORN TO PUSH EVER IT DOES NOT WORK. THE SERVICE DEPARTMENT SAID ITS A LITTLE HARDER THAN NORMAL BUT THEY CANNOT REPLACE IT SINCE IT DOESN'T GIVE A CODE .EVERYONE AND THEIR MOTHER IS CONCERNED AND COMPLAINS ABOUT THIS ISSUE. ONE DAY THIS THING IS GOING TO GET ME IN A WRECK. I PAID GOOD MONEY FOR THIS VEHICLE I JUST WANT SOMETHING SAFE AND RELIABLE FOR MY FAMILY. I WISH JEEP CHRYSLER HOWEVER IT IS WOULD JUST DO THE RIGHT THING.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE IN PARK, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,611. UPDATED 2/18/16 LN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 03/09/16.*JB

MY VEHICLE SHIFTS WHEN IT IS NOT SUPPOSED TO, DOWNSHIFTS AT HIGHER SPEEDS, AND WHEN YOU PUT YOUR FOOT ON THE GAS IT TAKES APPROX 3 SECONDS AT TIMES FOR THE CAR TO MOVE FORWARD. SOMETIMES ONCE THE GAS KICKS IT, IT LUNGS FORWARD, OTHER TIMES IT WILL NOT MOVE

WHILE TRAVELING AT 45 MILES PER HOUR, THE TRANSMISSION MAKE A "THUNK" AND STOPPED WORKING. I HAD NO POWER WHEN PUSHING ON THE GAS PEDAL. I HAD TO FIND A WAY TO SAFELY PULL OFF THE ROAD. THIS IS THE FOURTH INCIDENT WITH THE TRANSMISSION BUT THE FIRST ONE THAT OCCURRED WHILE ACTUALLY DRIVING THE VEHICLE. CHRYSLER HAD JUST REPLACED THE VALVE BODY OF THE TRANSMISSION 10 DAYS PRIOR TO THE NOV. 30 INCIDENT AND PRIOR TO THAT "FLASHED" THE TRANSMISSION SOFTWARE. I WAS TOLD ALL OF THESE "FIXES' WOULD WORK. THEY ARE NOW REPLACING THE ENTIRE TRANSMISSION. THIS IS A SAFETY ISSUE AND I HAVE NO CONFIDENCE THAT THE "NEW" TRANSMISSION BEING PUT IN MY JEEP WILL RESOLVE THE PROBLEM. *TR

TRANSMISSION SHIFTS HARD. SO HARD THAT IT SNAPS MY NECK! PROBLEM IS MOSTLY WITH 1-2 AND 2-3 SHIFTS. BEEN TO THE DEALER AT LEAST 3 TIMES WHERE THEY UPGRADED SOFTWARE. NOW THEY TELL ME TO LIVE WITH IT.

WHILE DRIVING THE STEERING WHEEL GOT LOCKED ALL OF SUDDEN. FORTUNATELY I WAS NOT ON HIGH WAY AND THE BRAKE WAS WORKING AT THAT TIME, OTHERWISE I WOULD NOT BE ABLE TO TYPE HERE OR I WOULD HAVE KILLED SOMEONE ELSE. *TR

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

THIS IS THE 4TH INCIDENT FOR THIS CAR. FIRST INCIDENT WAS 10.18.14. SECOND INCIDENT WAS 11.13.14. THIRD INCIDENT WAS 11.24.14. AND THIS 4TH INCIDENT TOOK PLACE 11.25.14. WHILE DRIVING ON THE HIGHWAY THE FRONT END COLLISION LIGHT ICON DISPLAYED ON THE DASHBOARD SUDDENLY, FORCING MY CRUISE CONTROL OFF AND DRASTICALLY DECLINING MY SPEED WITH CARS BEHIND ME. THERE WERE NO CARS IMMEDIATELY AHEAD OF ME OR INDICATE WHY THE CAR SENSED A COLLISION. *TR

THIS IS THE 3RD TIME IT HAPPENED. MY PREVIOUS ODI # 16038484. WHILE DRIVING OUT OF THE PARKING LOT THE CAR JUST STOPPED AND THE CAR SCREEN HAS A MESSAGE TO SHIFT THE GEAR. I DID THAT AND THE CAR SHAKES/JITTER. THE PARKING ATTENDANT HELPED ME TO PUSH THE CAR ON THE SIDE.

#1-CAR JERKS ITSELF OUT OF LANE VERY HEAVILY TO THE LEFT, ALMOST TURNS ITSELF LEFT ON IT'S OWN WHEN LANE SENSE IS TURNED ON BUT NOT SENSING THE LANE (WHITE INDICATION LIGHT). CAR DOES NOT JERK LEFT WHEN LANE SENSE IS SESING THE LANE PROPERLY (GREEN INDICATION LIGHT). #2-PARK SENSE FLASHES ON THE SCREEN 5-6 TIMES WHILE I?M DRIVING. IT THINKS I?M PARKING WHILE DRIVING THE CAR OR SLOWING THE CAR DOWN INTO A TURN LANE. IT LITERALLY DISPLAYS THE DIAGRAM OF CAR WITH YELLOW BARS SHOWING HOW CLOSE I AM TO SOMETHING WHILE DRIVING OR WAITING IN A TURN LANE, HOWEVER, THERE WERE NO CARS OR OBSTACLES AHEAD OF ME, NOR AM I PARKING. AT ONE POINT I WAS PULLING THE CAR LEFT INTO THE LEFT HAND LANE TO TURN INTO MY NEIGHBORHOOD. I WAS NOT AT A FULL STOP, BUT ALMOST, IN THE LEFT-HAND TURN LANE. PARK SENSE FLASHED 5 TIMES ON AND OFF EACH TIME A CAR PASSED ME IN THE OTHER DIRECTION. #3-LANE SENSE CANNOT SENSE THE LANE 90% OF THE TIME ON MAIN STREETS, ONLY HIGHWAYS. *TR

TRAVELING ON PARKWAY AT APPROX 65 MPH WITH CRUISE CONTROL ON. VEHICLE SUDDENLY LOST POWER, SERVICE TRANSMISSION MESSAGE DISPLAYED, TRACTION CONTROL WARNING LIGHT AND CHECK ENGINE LIGHT BOTH ILLUMINATED. HAD TO ROLL TO SIDE OF ROAD. TURNED OFF ENGINE AND RESTARTED. TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT STAYED ILLUMINATED, BUT TRANSMISSION SERVICE MESSAGE WAS NO LONGER DISPLAYING. WAS ABLE TO GET VEHICLE TO DEALER. AWAITING WORD ON CAUSE. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

THE OWNER OF A 2014 JEEP CHEROKEE LATITUDE PURCHASED THIS VEHICLE IN MAY OF 2014. WITHIN 3 MONTHS I NOTICED HAVING PROBLEMS WITH THE DASH BOARD WITH LIGHTS OR INSTRUMENT CLUSTER NOT COMING ON WHEN VEHICLE IS STARTED. I FIGURED IT WAS A FUSE AND DID NOT IMMEDIATELY HAVE A CONCERN, BUT THIS HAS OCCURRED AT LEAST THREE TIMES. I TAKE THE CAR TO THE DEALER AND REPORTED GRINDING NOISE WHEN I TURN STEERING WHEEL, DASH LIGHTS GOING OUT, AND CONCERN OF NOT RECEIVING THE GAS MILEAGE THAT I SHOULD BE RECEIVING. THE DEALER AT JEEP CHRYSLER AT LOCAL STATE DIAGNOSED AS THE RACK AND PINION AND NEEDED TO BE REPLACED. I TRAVEL OUT OF STATE AND DURING MY VISIT THE DASH BOARD LIGHTS ARE OUT AGAIN AND DISABLES ME NOT TO SEE HOW FAST I AM GOING OR HOW MUCH GAS IS IN THE CAR. I TAKE THE CAR TO THE DEALER AND THE DEALER REPORTS IT'S THE INSTRUMENT CLUSTER. *JS

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION. AFTERWARD, THE VEHICLE WOULD JERK WHILE IN MOTION. THE VEHICLE WAS TOWED TO THE DEALER AND THE TRANSMISSION SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,515.

PURCHASED NEW 2014 CHEROKEE V6 LATITUDE ACTIVE DRIVE II - 10 TIMES INTO THE SHOP FOR WEEKS AT A TIME FOR SEVERE BUCKING, INCORRECT GEAR SHIFT OF TRANSMISSION. FULLY REPLACED TRANSMISSION IN 4/2017. 1,000 MILES LATER, WE ARE BACK TO SQUARE ONE. NOTICEABLE DELAYED ACCELERATION WHICH IS EXTREMELY UNSAFE AT BUSY INTERSECTIONS. CAR SHOULD NOT BE ON THE ROAD. BUCKING FORWARD WHEN SHIFTING FROM STOP TO FIRST, SECOND, THIRD AND SAME WITH STOPPING AT FASTER SPEEDS. HARD, UNNECESSARY SHIFTS INTO THE WRONG GEAR AT VARIOUS TIMES. CAR CAN BE HARD TO CONTROL IF SHIFT HAPPENS WHEN SLOWING DOWN AT A STOP LIGHT. THE BUCKING WILL ACTUALLY PUSH THE CAR FORWARD INSTEAD OF HELPING IT STOP.

I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON THE SHOULDER AND PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. AFTER SOME TIME SHE TURNED THE IGNITION ON AND PUT THE VEHICLE IN DRIVE WHEN SHE NOTICED THE VEHICLE "JERKED" AND MADE A LOUD CLUNKY NOISE. THIS IS THE SECOND INCIDENT. THE FIRST INCIDENT DEALERSHIP WAS UNABLE TO FIND ANY PROBLEMS UNDER THE DIAGNOSTICS THEY RAN. *TR

ON MY WAY TO WORK ONE MORNING, I WAS DRIVING ON A THREE-LANE HIGHWAY, GOING ROUGHLY 73 MPH WHEN SUDDENLY, AS I WAS ATTEMPTING TO MAINTAIN MY CURRENT SPEED 'CONSISTENT WITH TRAFFIC FLOW 'MY VEHICLE WOULD NOT ENABLE ME TO ACCELERATE. DURING MY INABILITY TO ACCELERATE, MY VEHICLES ELECTRICAL SYSTEM SURGED, ILLUMINATING MY CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND CABIN LIGHTS. AS A RESULT, IN ORDER TO REMAIN UNINJURED, I CROSSED THREE LANES OF MODERATELY CONGESTED TRAFFIC, AND TURNED MY VEHICLE OFF FOR APPROXIMATELY 5-7 MINS. UPON STARTING MY CAR, I WAS ABLE TO ACCELERATE; HOWEVER, BOTH LIGHTS WERE LIT ON MY DASHBOARD. AFTER DRIVING 130 PLUS MILES, I IMMEDIATELY DROVE TO THE DEALERSHIP I PURCHASED MY VEHICLE FROM'THEY CONDUCTED TESTS; RESULTING IN A COMPUTER GLITCH. THE DEALERSHIP ADDRESSED THIS BY CLEARING THE TRANSMISSION CONTROL MODULE. THIS ANSWER WAS VERY UNSATISFACTORY TO ME AS I PURCHASED THIS VEHICLE BRAND NEW IN JUNE 2014 WITH LESS THAN 100 MILES. THEREFORE, I CONTACTED THE MANUFACTURE AND SOUGHT ASSISTANCE. SINCE, I HAVE BEEN ASKED TO MAKE AN APPOINTMENT WITH 2 DIFFERENT DEALERSHIPS, TOTALING 4 SERVICE VISITS 'ALL INCLUSIVE. OVER ALL, I AM EXTREMELY UPSET AND UNSATISFIED. BUYING A NEW VEHICLE WITH TRANSMISSION ISSUES AND OR COMPUTER ISSUES IS NOT IDEAL OR EXPECTED. NOW, I AM SLIGHTLY PARANOID EVERY TIME I DRIVE MY VEHICLE 'HOPING I WILL BE ALIVE TO RETELL BOTH THE DEALERSHIP AND MANUFACTURE THIS PROBLEM HAS BEEN DUPLICATED. *TR

WHEN CAR IS STARTED YOU TRY AND PUT THE CAR INTO GEAR, WHEN PRESSING THE GEAR SHIFT BUTTON THERE IS A METAL TO METAL GRINDING AND CLICKING SOUND. WHEN I CALLED AND TOLD THE SERVICE ADVISER SO I COULD MAKE AN APPOINTMENT FOR SERVICE HE STATED WHAT WAS GOING ON BEFORE I FINISHED TELLING HIM. ALSO WHEN GOING FROM A COMPLETE STOP OR STOPPING THE CAR, THE CAR WILL ACTUALLY LUNGE FORWARD. SHIFTS VERY HARD WHEN GOING FROM 1 GEAR TO 2 AND 3 GEARS. *TR

ON 09TH JULY 2014, I BOUGHT A JEEP CHEROKEE 2014 AT UNITED CARS AL MANA AIRPORT SHOWROOM QATAR. UNFORTUNATELY, THE PRODUCT JEEP CHEROKEE IS NOT USABLE ACCORDING TO THE FOLLOWING: ON FRIDAY 14TH NOVEMBER 2014 07:00 PM, THE CAR COMPLETELY SHUT DOWN WITHOUT ANY PRIOR WARNING OR ALERT MESSAGES, DASHBOARD SHOWS (SMART KEY FAILURE, STEERING COLUMNS IS NOT LOCKED AS STATED ON THE REPAIR ORDER), DESPITE SEVERAL ATTEMPTS TO CONTACT MOPAR ROAD ASSISTANCE, BUT THE NUMBER GIVEN WAS WRONG. AFTER MANY TRAILS I DELIVERED THE VEHICLE TO THE SERVICES AT 11:30 PM. TWO DAYS LATER I GOT A PHONE CALL FROM SERVICE CONSULTANT STATING THAT THE CAR IS READY FOR PICK UP; REPAIR REPORT INDICATED THAT THE BATTERY WAS FAULTY AND HAS BEEN CHANGED. ON 29TH NOVEMBER 2014, THE CAR BREAKDOWN AND EVERY SINGLE WARNING MESSAGE HAVE BEEN APPEARED ON THE DASHBOARD, THEN, I DELIVERED THE CAR BY BREAKDOWN ON A TRAILER. THE WARNING MESSAGE WAS ?TRANSMISSION SERVICES?, THE REPAIR REPORT STATED THAT THE DYNAMO HAS BEEN CHANGED ONLY. ON 7TH DECEMBER, 2014 EXACTLY THE SAME THING HAS HAPPENED WITH SMALL CHANGE THAT TIME, THE CAR DELIVERED TO ME BY EXTRA ERROR ?TRANSMISSION PERFORMANCE FAILURE?. RECENTLY THE COMPLICATIONS BEGUN TO INCREASE RAPIDLY, I DELIVERED THE CAR FOR THE FOURTH TIME TO SERVICES. ? ON 31ST JANUARY, 2015 I DELIVERED THE CAR TO THE SERVICES BY TRANSMISSION PROBLEM. ? ON 02ND FEBRUARY, 2015, I RECEIVED SAME PHONE CALL, ONE DAY LATER THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. ON 7TH FEBRUARY, 2015, I MET THE SERVICE MANAGER AND HE PROMISED TO SOLVE THE TRANSMISSION ISSUES AS THEY RECEIVED BULLETIN BY THE FAULTY PART FROM CHRYSLER USA BECAUSE IT'S A KNOWN PROBLEM. ON 09TH FEBRUARY, 2015, I RECEIVED A CALL FROM THEIR ENGINEER ASKING ME TO GO TO DEALERS WORKSHOP BECAUSE NEW SOFTWARE JUST RECEIVED. THE CAR WAS DELIVERED ON SATURDAY 14TH FEBRUARY, 2015.

SECOND INCIDENT FOR THIS CAR. FIRST INCIDENT WAS 10.18.14. I WAS PARKING CAR AT A RESTAURANT. WHILE EDGING NEAR ENDING POINT OF PARKING SPACE, PARK SENSE SUDDENLY DISABLED AND WOULD NOT ENABLE. IMMEDIATELY THEREFORE, A SERIES OF ICONS APPEARED ON THE DASHBOARD IN THIS ORDER: 1) RED LIGHTENING BOLT FOR THE ETC, 2) FRONT END COLLISION LIGHT LIKE I HAD A WRECK, 3) ENGINE LIGHT, 4) TRACTION LIGHT. THE POWER STEERING APPEARED VERY STIFF. CAR WAS STILL RUNNING. DROVE CAR OUT OF PARKING SPACE AND IT WOULD NOT ACCELERATE; IT MOVED AT A VERY SLOW PACE LIKE IT WAS STUCK IN MOLASSES OR QUICK SAND. PLACED CAR IN PARK AND TURNED OFF IGNITION. WHILE SHIFTING FROM D TO P, THE SHIFT WAS SO VIOLENT IT SHOOK THE ENTIRE CAR AND I COULD HEAR GRINDING. LET CAR REST FOR 60-90 SECONDS. TURNED CAR BACK ON AND ONLY THE ENGINE LIGHT REMAINED LIT. POWER STEERING WAS NOT STIFF. DROVE CAR TO DEALERSHIP THE NEXT MORNING. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEEKOKE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V041000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED. 06/10/15. *TA UPDATED 11/20/2015 *JS

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY PRIOR TO STARTING THE VEHICLE. AS A RESULT, THE LIGHTS ON THE INSTRUMENT PANEL WOULD START FLASHING AND THE VEHICLE WOULD FAIL TO FUNCTION. IN ADDITION, THE CABLE DETACHED FROM THE BATTERY SHUTTING THE VEHICLE OFF. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT. UPDATED 03/10/16*LJ *CN

THE TRANSMISSION ON THIS JEEP HAS NUMEROUS PROBLEMS, BUT SAFETY ISSUE IS THAT VEHICLE ADDS FUEL WHEN YOU ARE SLOWING DOWN OR STOPPING. PRIOR TO SHIFTING DOWN FROM 8TH TO 7TH ON AN INTERSTATE, AND WORSE, WHEN IN CITY TRAFFIC SHIFTING FROM 5TH TO 4TH WHEN THE TACHOMETER ACTUALLY GOES UP 1000 RPM OR MORE CAUSING YOU TO BRAKE HARDER. THIS IS PARTICULARLY DANGEROUS WHEN ON ICE AND HARD PACKED SNOW. THIS IS NOT DECELERATION DUE TO COMPRESSION, BUT AN ACTUAL ADDITION OF FUEL JUST AS IF YOU HIT THE ACCELERATOR. IT HAS DONE THIS SINCE NEW, BUT IS GETTING WORSE AND CHRYSLER HAS NOT ADDRESSED THE ISSUE TO DATE. IT HAS BEEN IN FOR REPAIRS 2 TIMES. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NO REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,400.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEAR CHANGED INTO FIRST GEAR WITHOUT WARNING. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 525-1344) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 33,000.

I PURCHASED A 2014 JEEP CHEROKEE , AT APPROX.340 MILES MY TRANSMISSION FAILED GOING THROUGH A VERY BUSY INTERSECTION . I HAD A LOSS OF POWER ,THE DASH STARTED FLASHING SERVICE TRANSMISSION ,STABILITY TRACK WARNING CAME ON AND ON SHIFT PANEL THE LIGHT NEXT TO DRIVE WAS FLASHING , ACCELERATOR WAS MUSHY. ROLLED TO SIDE OF ROAD WHERE SAFE , PUT CAR IN PARK , CALLED FOR HELP. AFTER IN PARK FOR A FEW MINUTES TRIED TO ENGAGE DRIVE AND IT WORK , BUT CAR HAD TOO MUCH POWER AND WAS OVER REVVING . DEALERSHIP HAD IT TOWED , AND SEEMED TO FIX ISSUE. THEN AGAIN AT 1341 MILES I HAD SAME ISSUE BUT WAS NOT ABLE TO DRIVE IT BUT THIS TIME I WAS ALMOST HIT BY A LARGE TRACTOR WHO DIDN'T REALIZE I LOST POWER , I HAVE A SMALL CHILD THAT IS NOT EVEN TWO YEARS OLD YET IN THE CAR!!!!!!!! . AT THIS POINT DEALERSHIP IS WORKING ON IT AND REPLACING THE TRANSMISSION MODULAR , BUT VERY WARY OF KEEPING THIS VEHICLE , HAVE A FEW TRIPS SCHEDULE VERY VERY SOON AND DO NOT WANT TO BE OUT OF CELL PHONE RANGE AND HAVE SAME ISSUE, OR WORSE YET HAVE A TRAGIC ACCIDENT . *TR

I DO NOT KNOW IF THIS IS A SAFETY ISSUE BUT I AM CONCERNED. MY JEEP HAS BEEN IN TWICE TO THE DEALER FOR NOISY STEERING AND I AM SCHEDULED TO TAKE IT IN AGAIN THIS WEEK FOR THE SAME ISSUE. THE DEALER HAS BEEN UNABLE TO REPAIR IT. IT IS CONTINUING TO MAKE NOISE. THE NOISE IS WORSE WHEN THE WEATHER IS COLD OUTSIDE. I HAVE NOTICED THAT OTHERS ON THE INTERNET HAVE COMPLAINED OF THIS SAME ISSUE WITH THIS NEW MODEL OF JEEP CHEROKEE. *TR

CAR MAKES A WHISTLING VERY LOUD WHISTLING NOISE UPON STARTUP AND CONTINUES FOR UP TO 5 MINUTES, EVENING LAST WHILE DRIVING. I HAVE TAKEN THE CAR TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE, WAS TOLD THE FIRST TIMES THAT IT WAS THE BEARINGS? (THEY WERE REPLACED). NOISE STILL OCCURRING, TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE PULLEYS, NOISE STILL HEARD. NEXT, I WAS TOLD THE WATER PUMP WAS CAUSING THE NOISE, IT WAS REPLACED BUT NOISE STILL OCCURRING. NOW, I AM TOLD THE NOISE IS COMING FROM THE ALTERNATOR AND THEY WILL REPLACE THAT PART. I AM CONCERNED ABOUT THE TRUE SOURCE OF THE NOISE AND WHETHER OR NOT IT WILL HAVE A MAJOR AFFECT ON THE ENGINE LATER ON. *TR

ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED FOR THE TOW TRUCK AND UPON HIS ARRIVAL HE ASKED IF THE VEHICLE COULD BE DRIVEN, AT THIS TIME I TURNED ON THE VEHICLE AND PLACED IT IN DRIVE, THE "SERVICE TRANSMISSION" LIGHT WAS STILL ON. I WAS ABLE TO DRIVE IN APPROXIMATELY 3 MILES TO THE DEALERSHIP ALL AWHILE BEING FOLLOWED BY THE TOW TRUCK AND WITHOUT INCIDENT. *TR

2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEALERSHIP SHOP ON 12/30/14 - CHRYSLER DEALERSHIP SHOP DID NOT FIND CAUSE BUT DID UPDATE BCM BASED ON TSB. PROBLEM CONTINUES TO OCCUR. 5/20/15 - 2015 JEEP CHEROKEE BACK IN SHOP FOR SAME ISSUE.

I RECEIVED A SAFETY RECALL NOTICE OVER 8 MONTHS AGO FROM FCA--P60. NHTSA# 14V-634. IT INVOLVES THE ALTERNATOR DIODES THAT MAY EXPERIENCE A RAPID FAILURE. THE PARTS ARE STILL NOT AVAILABLE FROM JEEP. MY DEALERSHIP HAS PUT ME ON A "WAITING LIST." OBVIOUSLY THE RESPONSIBILITY IS ON JEEP--NOT THE DEALERSHIP. CONSIDERING THE POTENTIAL DANGER OF THE ALTERNATOR FAILING, CAN SOMEONE INTERCEDE? THIS IS A TRAGEDY WAITING TO HAPPEN TO THE AFFECTED DRIVERS. (SEE REDACTED PARAGRAPH FROM RECALL NOTICE BELOW). THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE TRANSMISSION PROGRAMMING. THE DEALER STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE TRANSMISSION ON THIS VEHICLE MAKES IT VERY DANGEROUS!! SURGING, HESITATION, SPEEDING UP, HARD SHIFTS CONTINUALLY. THE TRANSMISSION WAS REPLACED AND IT WAS SERVICED MANY TIMES WITH NO IMPROVEMENTS. WHEN YOU TRY TO PULL OUT ONTO A ROAD, IT WILL HARD SHIFT INTO GEAR AFTER HESITATION, IT DOES THE SAME WHEN BACKING UP. IT CAUSES A VERY DANGEROUS SITUATION AND I HAVE ALMOST BEEN HIT BY ANOTHER VEHICLE MANY TIMES DUE TO THE TRANSMISSION ISSUES. THE HEADLIGHTS ON THIS VEHICLE ARE DANGEROUS, THEY FOLLOW A SEVERE STRAIGHT LINE AND WHEN GOING UP AND DOWN HILLS IT CAUSES YOU TO LOSE VISION OF THE ROAD IN FRONT OF YOU.

THE CAR IS ONLY 5 MONTHS OLD. HAS A ZF 9 SPEED AUTOMATIC TRANSMISSION AND 3.2L 46 24V -VVT ENGINE. I WAS DRIVING ON A TOLLWAY IN MODERATE TRAFFIC AT A SPEED OF APPROXIMATELY 60-65 MPH. WITHOUT SLOWING DOWN OR CHANGING SPEED, THE DISPLAY ON THE DASH LISTED "SERVICE TRANSMISSION". ALL POWER TO THE ENGINE WAS LOST AND CAR BEGAN TO SLOW DOWN. WOULD NOT RESPOND TO ACCELERATION. CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, P! WERE ALL DISPLAYED. HAD TO FIND A WAY TO THE SHOULDER AND STOP CAR. TURNED OFF CAR AND RESTARTED IT. "CHECK TRANSMISSION " WAS DISPLAYED. PUT IT IN DRIVE AND IT FELT LIKE IT WAS STARTING IN 2ND OR 3RD GEAR. WOULD NOT SHIFT GEARS. COULD GET UP TO 35 MPH WITH THE TACH AT 2000 RPM. WOULD NOT SHIFT AT ALL. GOT HOME AND LET CAR SIT FOR A FEW HOURS. STARTED CAR AFTER SITTING FOR A FEW HOURS AND THE "SERVICE TRANSMISSION" WAS GONE. ALL OTHER WARNING LIGHTS WERE GONE EXCEPT FOR SERVICE ENGINE LIGHT. DROVE TO DEALER NEXT DAY AND CAR APPEARED TO SHIFT OK. DEALER LOADED PCM FLASH UPDATE. REPROGRAMMED TCM PER TSB 21-018-14. REPROGRAMMED RF HUB PER 08-077-14. CAR APPEARS TO BE DRIVING OK. DEALER SAID THEY COULDN'T FIND ANY PROBLEMS WITH THE TRANSMISSION. THEY TREATED THIS VERY LIGHTLY . I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE. LOST ALL ACCELERATION AND CONTROL AT HIGH SPEED. NO NOTIFICATION OF UPDATES WERE SENT PREVIOUSLY. *TR