There are 12 owner-reported air bags & restraints complaints for the 2018 Jeep Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2018 Jeep Cherokee. The contact stated that while she and her children were stopped at a light and making a left turn, another vehicle accelerated through the yellow light and collided with the front of her vehicle. The air bags did not deploy in her vehicle, but they deployed in the vehicle that collided with her vehicle. The contact stated no one in her vehicle sustained any injuries, and medical attention was not needed. The police arrived, and a police report was filed. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
I fastened seatbelt. It retracted, but heard a rolling noise, which sounded like a can or bottle rolling in the floor behind me. Paid no attention to it and forgot about it. Next time I drove the Jeep, it happened again, so I got home and checked. There was nothing there to make that noise. Another short drive and I realized the seat belt wouldn't tighten, even though I attempted to tighten it some. Reading online, I found a suggestion to pull it out, release it slowly and listen for the racheting sound. It does not make the sound so I checked passenger side to see if it was different. Passenger side does rachet as the belt is slowly released. I've been wearing my seatbelt religeously since 1964, when one saved my life. I panic without it!
I struck the back of a semi truck on the freeway at an estimated 35-40 miles per hour. I did not apply my brakes. Extensive damage to the entire front of my vehicle.
Jeep Cherokee 2018 limited AC turns off throughout the drive. It makes the SUV vibrate to the point I can’t see out the review mirror. Had AC serviced and checked. Issue persisted shortly after.
Received a message on car display to "Service Airbag System." Dealer (Tasca of White Plains, NY) determined that one of the crash sensors had failed. Dealer said that first replacement sensor was defective, and that they would need to install a second one. If what the dealer said is true about the replacement sensor, then that's two defective crash sensors.
Driving on Hwy 156 close to hanston city , Kansas a deer came out of nowhere and hit my car , as soon I hit the deer it hit the front of the keep, it lost power immediately, it was still running slowly and temperature on the dashboard said 186, all lights in the dashboard where red, smoke was coming out and I keep driving it till i find a dirt road. No airbags dispatched, there was oil and smoke all the time .
Service shifter light on and air bag light on
Car consistently has airbag lights going on and off with no clear reason. The dealer “fixed” it and said that there was a loose connection and the cleaned it and fixed it. Cost me $200 and within a week it was back to intermittently turning on and off
THE AIRBAG SYSTEM LIGHT IS ON THE SAME RECALL FOR THE 2019 JEEP CHEROKEE, WHICH WHEN YOU TAKE IT IN THE DIAGNOSTIC IS A COST FOR THE SAME THING GOING ON WITH THEIR 2019 JEEP CHEROKEES SO THE RECALL SHOULD BE ON BOTH YEARS JUST NOT THE 2019. IF YOU DON'T HAVE IT RESET THEN THE AIRBAGS WILL NOT DEPLOY IF YOU BE IN AN ACCIDENT WHICH IS NOT SAFE.
RECENTLY MY SON WAS COMPLAINING ABOUT DIFFICULTY BUCKLING HIS SEAT BELT. UPON INSPECTION, I NOTICED THAT HIS SEAT BELT WAS FRAYED IN SEVERAL PLACES. IT IS NOW FRAYED HALF WAY THROUGH THE WIDTH. I THOUGHT MAYBE HE WAS BEING TO ROUGH WITH THE SEATBELT, UNTIL I NOTICED MY OLDER SONS SEATBELT WAS DOING THE SAME THING. TO AVOID USING THE SEATBELTS FURTHER, I HAVE HAD TO MOVE MY YOUNGEST SON TO THE MIDDLE AND MY OLDEST TO THE FRONT PASSENGER.*DT CONSUMER STATED SHE WAS NOT SURE IF THERE WAS DAMAGE TO THE WIRING.*JB
MY VEHICLE WAS HIT WITH DIRECT IMPACT ON FRONT OF VEHICLE AND DRIVERS SIDE AND NO AIRBAGS DEPLOYED. BOTH VEHICLES INVOLVED WHERE IN MOTION
TL* THE CONTACT OWNED A 2018 JEEP CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES. THE CONTACT, WHO WAS SEATED IN THE REAR DRIVER'S SEAT, SUSTAINED WHIPLASH AFTER HIS HEAD STRUCK THE SIDE WINDOW. THE WINDOW BROKE AND INFLICTED A CUT ON THE CONTACT'S NECK. THE FRONT PASSENGER SUSTAINED A LEG FRACTURE. THE OTHER TWO PASSENGERS WERE TRAUMATIZED. THE DRIVER AND THE REST OF THE PASSENGERS WERE TRANSPORTED TO THE EMERGENCY ROOM VIA AN AMBULANCE FOR MEDICAL ATTENTION. IMMEDIATELY FOLLOWING THE CRASH, THE FUEL TANK LEAKED AND THE FRONT END OF THE VEHICLE WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT WAS AT THE SCENE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026