NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Jeep Compass. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THIS WEEK THE ACTIVE HEAD REST DEPLOYED OVERNIGHT WHILE PARKED IN THE DRIVE ON MY 2014 JEEP COMPASS. AFTER INSPECTING IT I NOTICED THAT THE PLASTIC TABS THAT HOLD THE HEADREST IN PLACE WERE BROKEN. THERE IS ONLY 47000 MILES MEANING IT IS NO LONGER UNDER WARRANTY AND THE REPAIR IS VERY COSTLY. I KNOW THIS IS A COMMON AND DANGEROUS PROBLEM WITH MANY JEEP VEHICLES AND THIS REALLY NEEDS TO BE ADDRESSED AND WHY IT HASN'T ALREADY IS BEYOND ME.
WHILE DRIVING DOWN THE INTERSTATE ALL OF A SUDDEN LOST COMPLETE POWER. LIGHTENING BOLT SYMBOL TURNED ON AND WOULD NOT ACCELERATE. EVENTUALLY REGAINED POWER, BUT CAR CONTINUED TO STUDDER GOING DOWN THE ROAD. AND THEN IT HAPPENED AGAIN. VERY DANGEROUS. DIAGNOSES: THROTTLE BODY FAULTY. 92,000 MILES. NOT COVERED UNDER POWERTRAIN WARRANTY. WITH ALL THE COMPLAINTS I'VE READ THIS SEEMS TO BE A KNOWN ISSUE AND NOW $700 PLUS DOWN DRAIN.
MY JEEP CONSTANTLY STALLS WHEN DRIVING IT. I CAN BE AT A STOP LIGHT AND BEGIN TO ACCELERATE ONCE IT TURNS GREEN AS SOON AS I START MOVING IT STALLS. IF I'M ON THE HIGHWAY AND TRY TO SPEED UP TO PASS SOMEONE IT STALLS. I HAVE HAD SO MANY ISSUES WITH THIS JEEP AFTER PURCHASING IT WITH 9,000+ MILES ON IT IN 2015. I WAS DRIVING IT ON THE NJ TURNPIKE WHEN IT COMPLETELY STOPPED ACCELERATING. MY YOUNGEST DAUGHTER WAS IN THE CAR AND IT FRIGHTENED BOTH OF US AS ON COMING CARS WERE DODGING US. I TOOK IT BACK TO THE DEALER AND WAS TOLD IT WAS A FUSE. THE FUSE BLEW AGAIN WHILE DRIVING ON THE SAME HIGHWAY. I'VE HAD TO REPLACE THE TIE RODS, THE BRAKES THE ROTORS ALL FOUR TIRES FUSES ALTERNATOR AND NOW A BRAKE SWITCH. THE JEEP STALLS WHILE DRIVING AND I HAVE TO LOOK AT THE DASHBOARD TO MAKE SURE IT'S STILL ACCELERATING SO THAT I DON'T HAVE A SCARE LIKE I DID THE TIMES WHEN THE FUSES BLEW. I'VE WRITTEN SEVERAL LETTERS TO THE CORPORATE OFFICE IN REGARDS TO HAVING SO MANY ISSUES AND BASICALLY I WAS TOLD THAT I DRIVE THE JEEP TOO MUCH. FIRST OF ALL I THOUGHT PEOPLE BOUGHT VEHICLES TO DRIVE THEM. IN ANY EVENT I WAS TOLD TO READ THE CONSUMER REPORT ON THIS VEHICLE AND REALIZED THE STALLING MAY NOT BE FROM THE FUSES AND WHATEVER MAKES THEM BLOW OUT. WHEN ASKED ABOUT THE FUSES IN THE BEGINNING ONE OF THE MAINTENANCE PERSONNEL SAID TO ME A CAR IS A MACHINE AND SOMETIMES MACHINES DON'T OPERATE THE WAY THEY SHOULD. I PRETTY MUCH GAVE UP ON THAT PLACE AND JEEP AS A WHOLE. I PURCHASED A LEMON AND CHRYSLER JEEP DODGE COULDN'T CARE ANY LESS.
"JEEP COMPASS RECALL". GOOD AFTERNOON, I WAS UNAWARE THAT MY JEEP IS UNDER A RECALL. I HAVEN'T RECEIVED ANYTHING IN THE MAIL REGARDING THE RECALL. MY ADDRESS HASN'T CHANGED AND I HAVEN'T HEARD ANYTHING IN WRITING ABOUT MY JEEP'S RECALL. I WOULD AT LEAST LIKE A LETTER EXPLAINING MY RECALL SO I CAN GET THIS TAKEN CARE OF AS SOON AS POSSIBLE.
2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING, THE ENGINE LIGHT RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 45 OR 50 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL!
CAR DOES NOT WANT TO GO OVER 20 CAN PUSH ON THE GAS AND WILL NOT GO FASTER
APRIL 15, 2018 VEHICLE ONLY HAS 58K MILES ON IT AND IS STILL UNDER POWERTRAIN WARRANTY. PULLED OUT ONTO HIGHWAY IN BUSY TRAFFIC AND VEHICLE SHUDDERED AND LOST POWER. I WAS UNABLE TO ACCELERATE OVER 20MPH. ONCOMING CAR NARROWLY MISSED HITTING ME. LIGHTNING BOLT, CHECK ENGINE LIGHT, AND ABS WARNING LIGHTS ALL FLASHED ON DRIVERS PANEL. BROUGHT CAR TO DEALER TO BE INSPECTED AND DIAGNOSIS CODES ARE THAT I NEED A NEW THROTTLE BODY CONVERTER. VEHICLE DOESN'T EVEN HAVE 60K MILES ON IT AND THE ENGINE IS STILL UNDER WARRANTY, HOWEVER, DEALER SAYS WARRANTY DOES NOT COVER THROTTLE BODY. :/ VERY DANGEROUS PROBLEM THAT I'VE DISCOVERED A LOT OF OTHER PEOPLE ARE HAVING PROBLEMS WITH. :/ LOOKS LIKE JEEP MADE A FAULTY PART THAT CAN RESULT IN A SERIOUS ACCIDENT IF SOMEONE LOSES POWER AT THE WRONG TIME.
CODE U0401. ECM/PCM. CHECK ENGINE LIGHT, ESC LIGHT, AND ECM LIGHTS CAME ON WHILE DRIVING, JEEP LOST ACCELERATION, AND KNOCKED WHEN WE CAME TO A STOP. INCIDENT HASTENED ON A LOCAL ROAD WHILE MOVING AT 45 MPH. TURNED OFF VEHICLE AND RESTARTED. PROBLEM PERSISTED AND WE HAD THE VEHICLE TOWED HOME.
TODAY APRIL 4/2018 START UP MY JEEP COMPAS DROVE OFF AND, IT WAS LIKE THERE WAS NO POWER .I GAVE IT GAS BUT DIDENT PASS 20 MILLES PER HOUR.SO, I PULL OVER AND RESTART THE CAR AGAIN NOW IT'S FINE BUT ENGIN LIGHT IS ON !
I HEARD A POPPINK NOISE FROM BELOW OR UNDERNEATH. ALSO JUST TWO DAYS AGO MOTOR LIGHT CAME ON. I WENT TO DEALER SOMERSET DOGDE FOR #2 RECALLS ONE IN 2017 AND OTHER 2015. THEY SAID, WILL CALL YOU WHEN PARTS COMES IN . THEY NEVER CALL ME TILL TODAY!
THE THROTTLE BODY CONTROL WOULD NOT ALLOW MY JEEP TO MERGE ON THE HIGHWAY. I WAS MERGING ON TO THE HIGHWAY AND AS SOON AS THE IT GOT UP TO 2500 RPM IT WOULD NOT SHIFT. I HAD TO LET OFF OF THE GAS AND PULL TO THE SIDE OF THE ROAD BECAUSE IT STARTED REVING ALL OF THE WAY UP TO 7000 RPM IN ORDER TO SHIFT. THE LIGHTING BOLT SYMBOL CAME ON DURING ALL OF THIS AND STAYED ON. I TRIED THEN TO EXIT THE HIGHWAY AND IT DID IT ONCE AGAIN, BUT THIS TIME IT STALLED COMPLETELY. THE JEEP WOULD GO AS LONG AS I DIDN'T GO PAST 2500 RPM. AS SOON AS I GOT SAFELY OFF THE HIGHWAY I TOOK IT TO A MECHANIC ON THE SAME STREET. I HAD TO REPLACE THE THROTTLE BODY UNIT AND IT ENDED UP COSTING AROUND 530 USD. NOW I AM HAVING THE EXACT SAME SYMPTOMS BEFORE THE LAST TIME THE UNIT BROKE.
GAS PEDAL STUCK
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING 35 MPH, ANOTHER VEHICLE FAILED TO YIELD. THE CONTACT WAS UNABLE TO STOP IN TIME AND CRASHED INTO THE DRIVER'S DOOR OF THE OTHER VEHICLE. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD, AND ALSO SUFFERED A STROKE DUE TO THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DRIVEN FROM THE SCENE AND REMAINED PARKED AT THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000. *TT
MY CAR WHICH IS AUTOMATIC , WHILE DRIVING ALL OF SUDDEN I FEEL IT HAS SHIFTED GEAR. LIKE WHILE DRIVING IN NORMAL (D) MODE II FEEL THE GEAR HAS SHIFTED TO NEUTRAL (N) OR AS IF I AM DRIVING STEEP UPHILL AT THE SPEED OF 60 MILES AND ENGINE SLOWS DOWN THE SPEED AND MAKES VERY LOUD NOISE. I HAVE READ ONLINE OVER 100 PEOPLE HAVE POSTED SAME ISSUES. I TOOK THE ISSUE TO JEEP DEALER IN PARAMUS NJ , THEY CHARGED ME $400 TO CHECK AND TOLD ME GO HOME THERE IS NOTHING WRONG. WOW ! ( FYI, I HAVE PUT THE DATE OF 1/1/18 BUT THIS HAS BEEN HAPPENING FOR OVER A YEAR AND IT HAPPENS OFTEN ) I JUST DON'T HAVE MONEY TO FIGHT AND GET THIS ISSUE SORTED OUT. THERE IS SOMETHING HORRIBLY WRONG HOW JEEP'S ARE MADE, BRING ME BACK TO THE DAYS WHEN AMERICAN'S CAR HAD BAD REPUTATION AND THE SAME ISSUE IS COMING BACK. PROFITS OVER SAFETY MUST BE THE MOTTO OF CHRYSLER CORP. WHAT A SHAME
TAKATA RECALL - 12.21.17, TOOK MY VEHICLE TO NISSANI BROS JEEP, DODGE, CHRYSLER AT 5750 MESMER AVE B, CULVER CITY, CA 90230 WHERE I ORDERED THE RECALL PARTS. THEY PROCESSED MY RECALL AND I PICKED UP MY CAR A WEEK LATER. I RECEIVED A NOTICE THAT THERE WAS STILL AN OPEN RECALL ON MY CAR, AND I THOUGHT THAT THAT MAY BE A DELAY. I JUST RECEIVED ANOTHER RECALL NOTICE, AND CALLED THEM TO CLARIFY THAT THEY HAD IN FACT FIXED THE RECALL, ONLY TO FIND OUT THAT THEY HAD NOT. I SPOKE WITH A TECHNICIAN WHO SAID THAT THEIR RECORDS AT FIRST INDICATED THAT IT HAD BEEN COMPLETED, BUT UPON FURTHER INSPECTION, THE RECALL HAD NOT BEEN COMPLETED AND I HAVE SINCE DRIVEN OVER 1K MILES.
WHILE GETTING OFF OF PM SHIFT, AROUND 2330, I WAS DRIVING AND ALL OF A SUDDEN MY CAR BEGAN TO SLOW DOWN ONLY 3 MILES INTO DRIVING. I COULD NOT ACCELERATE MORE THAN 15 MILES AN HOUR IN A 40MPH ZONE. THE LIGHTNING BOLT FOR ELECTRONIC THROTTLE CONTROL WAS FLASHING, THEN STOPPED, THEN MY CHECK ENGINE AND MY ANTI SKID(?) WAS LIT UP. I PULLED OVER TO A SIDE STREET, PUT IN PARK ONLY TO HAVE MY ENGINE IDLE AT 2K RPM. THANK GOODNESS I HAD MY PHONE AND A FRIEND WITH SOME CAR KNOWLEDGE. TOLD ME TO LEAVE IN PARK AND RESTART MY CAR. TURNED ON AND ONCE I SHIFTED OUT OF PARK IT HAPPENED AGAIN. HE STAYED ON THE PHONE WITH ME FOR THE REST OF MY DRIVE HOME THAT TOOK ME 45MIN BECAUSE OF NOT BEING ABLE TO ACCELERATE ANY FASTER THAN 15. A DRIVE THAT USUALLY WOULD TAKE ME 15 MINUTES TOOK MUCH LONGER. GLAD MY KIDS WEREN'T IN THE CAR BECAUSE I ALMOST GOT HIT 2X BY 18 WHEELERS COMING OFF OF THE HIGHWAY. NOT TO MENTION IT WAS ONLY 27 DEGREES OUT (WITHOUT THE CHICAGO WIND CHILL)AND WOULD HAVE HAD TO WAIT PROBABLY 30+ MINUTES FOR A TOW OR RIDE TO PICK ME UP HAD IT NOT RESTARTED. BEYOND LIVID THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME THING AND NOTHING BEING DONE. GOING TO HAVE TO PAY OUT OF POCKET FOR THIS FIX, RIGHT BEFORE CHRISTMAS, AWESOME!
THE HEAT SHIELD THAT PROTECTS AND SEPARATES THE GAS TANK FROM MUFFLER PREVENTING THE HEAT FROM THE MUFFLER TO OVERHEAT THE GAS TANK HAS FALLEN FROM THE BRACKETS THAT HOLDS THIS SAFETY / HEAT SHIELD IN PLACE. THIS HEAT SHIELD IS EXTREMELY IMPORTANT PREVENTING ANY HEAT TO DAMAGE THE GAS TANK DIRECTLY ABOVE. THE BRACKETS THAT HELD UP THE HEAT SHIELD APPEARED TO BE OF VERY POOR QUALITY AND WOULD TEND TO FAIL FROM MY OBSERVATION. WITHOUT THIS HEAT SHIELD IT APPEARS A GAS TANK FIRE COULD OCCUR IN HOT ENVIRONMENTS OR POSSIBLY AT IDLE WITHOUT ANY AIR MOVEMENT TO COOL THE SPACE BETWEEN THE GAS TANK AND MUFFLER.
WAS NEVER NOTIFIED OF THE BELOW RECALL DESPITE HAVING VEHICLE AT DEALER FOR OTHER ISSUES: THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. RECALL STATUS RECALL INCOMPLETE REMEDY THE OCCUPANT RESTRAINT CONTROLLER MUST BE REPLACED. SAFETY RISK DESCRPITION THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN SUCH CRASH EVENTS MAY INCREASE THE RISK OF INJURY IN A CRASH.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. AN ATTORNEY CALLED ON BEHALF OF THE CONTACT. AFTER THE CONTACT PARKED THE VEHICLE AND EXITED, THE VEHICLE ROLLED AWAY AND STRUCK THE CONTACT. THE CONTACT WAS UNSURE IF THE PARKING BRAKE WAS ENGAGED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MULTIPLE FRACTURES TO THE RIGHT ANKLE, RIBS, AND RIGHT WRIST AS WELL AS ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF UPDATED 10/11/18*JB
THE VEHICLE SHUT OFF WHILE GOING 70 MILES AN HOUR, NO WARNING AT ALL. AS SOON AS IT WAS SWITCHED OFF IT RE-STARTED??? NO CODES APPEARING AND NO CHECK ENGINE LIGHT.
REAR OBLIQUE SIDE IMPACT BEHIND DRIVER SIDE FRONT WHEEL DID NOT TRIGGER SIDE AIRBAG, ALREADY FIXED FROM PREVIOUS RECALL. BOTH VEHICLES IN MOTION, JEEP WAS THE VEHICLE STRUCK WHEN PICKUP TRUCK DRIVER FAILED TO YEILD RIGHT OF WAY AT THE STOP SIGN. . RESULTED IN A BROKEN NECK TO THE 87 YEAR OLD JEEP DRIVER. TEXAS FORM CR3 REPORT (WHICH PHOTOS SEEM TO SOMEWHAT REFUTE) ATTACHED. BOTH VEHICLES TOTALED. PICKUP TRUCK LOST RIGHT FRONT WHEEL ON IMPACT. IT ENDED UP WEDGED BETWEEN THE VEHICLES.UPDATED 11/08/17 *BF UPDATED 8/21/18*JB
MY OIL PRESSURE AND CHECK ENGINE LIGHT KEPT TURNING OFF AND ON. I CONTACTED THE JEEP DEALERSHIP IN REGARDS TO THE ISSUE, AND THEY ADVISED ME IT WAS NOT DANGEROUS. THE PROBLEM CONTINUED SO I ATTEMPTED TO TRANSPORT MY VEHICLE TO MY MECHANIC, AND AS I WAS TRANSPORTING THE VEHICLE I HEARD A LOUD "POP!" FROM UNDER THE HOOD. THE CAR BEGAN TO DECELERATE CAUSING ME TO HAVE TO PULL SAFELY TO THE SIDE OF THE ROAD FROM THREE LANES OVER. THE DASH BOARD PROCEEDED TO LIGHT UP AND A STRANGE SMELL BEGAN TO COME THROUGH THE VEHICLE. MY ASSOCIATE AND I GOT OUT OF THE VEHICLE TO CHECK UNDER THE HOOD AND FOUND THAT THE VEHICLE WAS ON FIRE. WE QUICKLY GRABBED OUR BELONGS AND MOVED A SAFE DISTANCE AWAY FROM THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES WITHIN 15 MINUTES AND REMAINED ON FIRE UNTIL THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH IT. THE CAR WAS A TOTAL LOSS AND JEEP HAS DENIED ASSOCIATION WITH THE INCIDENT.
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO REPAIR VEHICLES SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK VIOLENTLY. WHILE DRIVING 45-65 MPH, THE VEHICLE VIBRATED STEADILY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TWO FRONT TIRES WERE BALANCED AND THE FRONT CV AXLE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,136.
INFORMED BY DEALER THAT VEHICLE COULD NOT BE PROPERLY ALIGNED WITHOUT REPLACEMENT OF BOTH FRONT SUSPENSION LOWER CONTROL ARMS. VEHICLE HAS 58,334 MILES ON IT AND WAS SHOWING EXCESSIVE WEAR ON FRONT TIRES. HAD CONTROL ARMS REPLACED, WHICH CONTAINED SEALED LOWER BALL JOINTS, WAS TOLD BY SERVICE TECHNICIAN THAT THIS WAS A KNOW WEAKNESS IN THIS VEHICLE'S DESIGN/CONSTRUCTION AND COMMON REPLACEMENT PROCEDURE. VEHICLE WAS DRIVING/TRACKING FINE OTHERWISE, BUT WAS TOLD THIS WAS A SAFETY ISSUE THAT NEEDED TO BE ADDRESSED. HAVE NEVER SEEN FAILURE OF CRITICAL SUSPENSION COMPONENT ON VEHICLE WITH SO FEW MILES ON IT.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) BY THE NHTSA HOTLINE SEVERAL MONTHS AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM CLICK DODGE (850 W AUTO MALL DR, TUCSON, AZ 85705 (877) 473-0970) STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/23/17 *BF UPDATED 10/27/2017*JS
POWER REAR WINDOW INTERMITTENTLY WOULD NOT RAISE AFTER BEING LOWERED. FOLLOWING A TRIP TO MY SON'T VIOLIN PRACTICE. AFTER RAISING USING THE REAR WINDOW POWER UP, IT RAISED AND THEN WORKED FINE. A FEW MONTHS LATER, OUT OF THE BLUE ONE MORNING THE JEEP WOULD NOT START. IT WAS PARKED OVERNIGHT IN OUR DRIVEWAY. CALLED ROADSIDE SERVICE AND THEY ATTEMPTED TO JUMP IT OFF WITH A JUMP BOX AND IT WOULD STILL NOT START. HAD A FRIEND STOP BY AND ASSIST WITH JUMPER CABLES AND AFTER THREE ATTEMPTS IT STARTED. ADVANCE AUTO CHECKED THE BATTERY/STARTER/ALTERNATOR AND ALL TESTED FINE. TAKEN TO DEALER AND TOTALLY INTEGRATED POWER MODEULE REQUIRED CHANGING AND WAS NOT COVERED BY EITHER WARRANTY OR EXTENDED WARRANTY I PURCHASED WHEN ORIGIONALLY BOUGHT. THAT WAS TWO WEEKS AGO. TWO DAYS AGO, OUT OF THE BLUE THE HORN HONKED. THEN TONIGHT, AFTER BEING PARKED AGAIN OVERNIGHT, I ATTEMPTED TO START MY JEEP AND UPON TURNING THE KEY IN THE IGNITION ONLY THE DASH LIGHTS AND RADIO CAME ON X2. ON THE THIRD ATTEMPT THE VEHICLE STARTED. FIRST OCCURANCE WAS 7/26/2017 SECOND 8/8/2017 FOLLOWING TWO DAYS IN THE SHOP AND A CHANGED TIPM.
THE ABS BRAKE LIGHTS CAME ON AS WELL AS THE SKID WARNING LIGHT WHEN I STARTED THE CAR. ABOUT 30 SECONDS LATER AS I WAS DRIVING STRAIGHT AT ABOUT 25 MPH DOWN THE STREET, THERE WAS A LOUD CLICKING SOUND AND THE BRAKES LOCKED UP AND THE STEERING WHEEL LOCKED UP TOO. OR POSSIBLY COULD HAVE BEEN THE TRANSMISSION THAT LOCKED UP. I CAN'T BE SURE. BUT IT IS SAFE TO SAY THE ENTIRE CARE LOCKED UP LEAVING ME UNABLE TO STEER OR MANEUVER THE CAR IN ANY MANNER. I WAITED A FEW MINUTES AND THE LIGHTS WENT OFF AND I WAS ABLE TO GET THE CAR BACK HOME. I WAITED A COUPLE OF HOURS AND STARTED THE CAR AGAIN AND THE ABS AND SKID LIGHT CAME BACK ON. THE CAR IS A 2014 JEEP COMPASS.
SINCE I BOUGHT THIS CAR FROM THE DEALER, ALL THE FROM TIRES MAKING NOISES WHEN I PRESS THE BREAK TO STOP, I SPOKE WITH THE DEALER BUT HE DON'T WANT TO HELP ME OUT. ALSO THE ENGINE LIGHT SHOWING UP SINCE I GOT THE CAR FROM THE DEALER, THE ELECTRICAL SYSTEM TOO IS NOT WORKING PERFECTLY AND THE AC SYSTEM IS NOT TOO GOOD.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED FROM 60 MPH TO 5 MPH IN THE MIDDLE OF AN INTERSTATE. THE CONTACT WAS ABLE TO EXIT THE INTERSTATE ONTO A SMALLER ROAD WHERE THE VEHICLE WAS TOWED. CHRYSLER, JEEP WEST VALLEY IN RESEDA, CALIFORNIA DIAGNOSED THAT THE THROTTLE BODY CONTROL WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS OUT OF THE MILEAGE WARRANTY COVERAGE OF 30,000. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
LAST YEAR I HAD TO PAY FOR A NEW THROTTLE AND NOW MY AIRBAG SENSOR LIGHT WILL NOT GO OUT ON A CITY STREET.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION OF JOHNSON CITY, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 31049417. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JEEP CHRYSLER DODGE OF ONTARIO LOCATED AT 1202 AUTO CENTER DRIVE ONTARIO, CA 91761 909-390-9898) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER UNTIL AUGUST OF 2017. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN AUGUST OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO VERO BEACH DODGE JEEP CHRYSLER LOCATED ON 855 SOUTH US-1, VERO BEACH, FL 32962, AND WAS INFORMED THAT THE PART HAD TO BE ORDERED. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA VOICEMAIL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
I AM WRITING TO MAKE YOU AWARE THAT JEEP IS NOT PRODUCING A SOLUTION TO RECALL 16V-668 IN A TIMELY MANNER. WITH SUCH A SERIOUS PROBLEM AS PASSENGER AIRBAG AND SEATBELT, THE ISSUE SHOULD BE FIXED BY NOW. I CONVERSED WITH JEEP/MOPAR TODAY AND THEY STATED THERE IS NO FIX AT THIS TIME. THE ISSUE WAS POSTED TO THE VIN ON OCTOBER 1, 2016. IF YOU COULD PLEASE INVESTIGATE WHY THIS IS TAKING SO LONG AND POSSIBLY SPEED THE PROCESS UP, THAT WOULD BE WONDERFUL. WE DO NOT LET OUR CHILDREN NOR ANYONE ELSE RIDE AS PASSENGERS IN THE CAR BECAUSE OF THIS PROBLEM AND IT IS A BIG INCONVENIENCE. THANK YOU AND I HOPE YOU HAVE A WONDERFUL DAY.
DANGEROUS, ENGINE STALLING AND COMPLETE ELECTRICAL SHUT DOWN,WHILE DRIVING AT ANY SPEED, DRIVING STRAIGHT, TURNING, OR JUST SITTING THERE. THE ABS LIGHT FLASHES AND THEN EVERYTHING SHUTS DOWN WITHOUT WARNING. I SIT FOR A MINUTE, THEN I CAN RESTART AND THE VEHICLE RUNS FINE. EXCEPT FOR THE FACT THAT THE ENGINE STALLING WILL HAPPEN AGAIN. I TOOK IT TO THE DEALER, THEY SAID THERE ARE NO CODES INDICATING A PROBLEM. THE DEALER CANNOT FIND WHAT THIS ISSUE IS. THERE WAS A RECALL IN DEC. 2013 FOR THE EXACT SAME PROBLEM, HOWEVER, CHRYSLER CORP SAYS THAT MY VIN DOES NOT FIT INTO VEHICLES THAT WERE RECALLED. IT SHOULD BE IF MY 2014 JEEP COMPASS IS HAVING THE EXACT SAME PROBLEM. THIS IS EXTREMELY DANGEROUS, STALLING IN THE MIDDLE OF TRAFFIC BOTH ON THE FREEWAY AND IN THE STREETS. AND WITH THE AIRBAG MODULE NOT REPLACED YET BY A DIFFERENT RECALL, IT MAKES IT MORE DANGEROUS IF THE VEHICLE STALLS IN TRAFFIC, THEN A CAR HITS US AND NO AIRBAG DEPLOYS.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS INFORMED THAT A SECOND NOTIFICATION WOULD BE SENT TO OWNERS IN JUNE OF 2017. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE VEHICLE WAS TRAVELING ON A HIGHWAY, WHEN SUDDENLY A LOUD "POP" NOISE (UNKNOWN ORIGIN) WAS HEARD. AFTER PULLING SAFELY TO THE SIDE OF HIGHWAY, A LARGE POOL OF FLUID WAS NOTICED UNDERNEATH THE VEHICLE, SMOKE BEGAN COMING FROM UNDER THE HOOD AND WITHIN MINUTES THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES AND A TOTAL LOSS. THE CAR HAD PREVIOUSLY BEEN SERVICED WITH OIL CHANGE AND FUEL INJECTION CLEANING TWO WEEKS PRIOR (3/4/2017). NO PRIOR MECHANICAL ISSUES . APPROX 39,000 MILES ON ODOMETER
I'VE HAD TO REPLACE ALL 4 BEARINGS, THE 4 WHEEL DRIVE WENT COMPLETELY OUT DURING BIG SNOW IN 2016, THE RUTTER VALVE HAD GONE BAD(WHICH COSTS OVER $400., HAVING TO REPLACE ALTERNATOR, AND VARIOUS OTHER THINGS... THIS JEEP HAD BEEN NOTHING BUT A PAIN SINCE I'VE HAD IT AND I BOUGHT IT NEW. THEY ARE JUNK AND THE WHOLE VEHICLE SHOULD BE RECALLED.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE SERVICE, THE CONTACT WAS INFORMED THAT THERE WAS AN OPEN RECALL PER NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ONE HEADLIGHT SUDDENLY WENT OFF, TOOK IT TO A MECHANIC TO CHANGE BULB AND REPLACED THE BULB AND STILL DIDN'T WORK, TOOK IT TO DEALER AND THEY STILL COULD NOT FIX IT AND TOLD ME IT IS A COMPUTER ISSUE OR TIPIM ISSUES , TO ME THIS IS A SAFETY HAZARD , I ALSO WAS TOLD BY THE DEALER THAT I AN OUT OF WARRANTEE BECAUSE I HAVE 74000 MILES ON MY 2014, TO ME THIS IS A SAFETY ISSUE AND THEY SHOULD ADDRESS THIS REGARDLESS OF MILEAGE, I HAVE BEEN DRIVING NOW 4 MONTHS WITH A BLOWN OUT HEADLIGHT IT IS HORRIBLE !
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CARMAX DEALER (LOCATED AT 830 DAN WAY, ESCONDIDO, CA 92025) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AT 75000 MILES, THE ELECTRONIC THROTTLE SWITCH SHORTED OUT INTERNALLY, LEAVING THE CAR FUNCTIONING IN LIMP MODE, IF YOU TRIED TO GO FASTER THAN 10 MILES AN HOUR IT WOULD BUCK AND KICK AND GOING UP SMALL HILLS YOU WOULD LOOSE ALL POWER. HAD TO BE TOWED TO DEALERSHIP FOR REPAIS. WAS ON HIGHWAY DOING 60-65 AND ALL OF A SUDDEN DROPPED TO 10
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED TO RETRACT AND THAT THE FRONT PASSENGER SIDE SEAT BELT INTERMITTENTLY FAILED TO RETRACT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY OF 2017. THE DEALER (NAPLETON CHRYSLER JEEP DODGE RAM, 1460 E OSCEOLA PKWY, KISSIMMEE, FL, 34744) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 10/02/2017*JS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED SAFETY RECALL NOTICE ON 10/1/16 FOR MY 2014 JEEP COMPASS LATITUDE 4X4, IT IS NOW 1/5/17 AND I HAVEN'T RECEIVED ANY FURTHER INFORMATION ON WHEN THE RECALLED PARTS WILL BE REPLACED. TO BE DRIVING AROUND IN A CAR THAT HAS RECALLS ON THE SEAT BELTS AND AIRBAGS MAKES ME FEEL VERY UNSAFE AS A DRIVER. AND IN ADDITION TO NOT RECEIVE ANY UPDATE ON TIMELINE FOR WHEN MY VEHICLE WILL BE REPAIRED IS EXTREMELY CONCERNING. *TR
I HAVE OWNED THIS JEEP COMPASS SINCE JULY 2014 IN THE TIME I HAVE OWNED IT , IT HAS LOST POWER AND STOPPED FUNCTIONING AS I WAS DRIVING BETWEEEN 55 AND 65 MILES/ HOUR 4 TIMES ON A VERY BUSY 5 LANE HIGHWAY. 1 OF THOSE TIMES I HAD TO HAVE IT TOWED . THE OTHER TIMES AFTER LEAVING IT SIT FOR APPROXIMATELY 30 MINUTES, IT WOULD RESTART.THE TIME IT WAS TOWED, THE ONLY THING THEY COULD FIND IS THE BATTERY WAS LOW SO THEY REPLACED IT. ANOTHER TIME AT 33,000 MILES, THEY FOUND THE TRANSMISSION WAS FAILING SO THEY REPLACED THE TRANSMISSION. LAST MONTH , IT DIED AGAIN IN THE SAME BUSY HIGHWAY AND WE WERE ALMOST HIT BY AN 18 WHEEL TRUCK WHILE TRYING TO GET IT OFF THE ROAD. I LET IT SIT FOR 30 MINUTES AND IT STARTED AGAIN JUST LIKE THE OTHER TIMES. I TOOK IT TO WALLACE JEEP IN STUART FLORIDA WHERE THE SERVICE MANAGER DID A DIAGNOSTIC ON IT AND SAID HE COULD FIND NOTHING WRONG. I HAVE NOT DRIVEN IT ON THE HIGHWAY NOW FOR WEEKS BECAUSE I FEAR THE TRANSMISSION IS GOING OUT AGAIN AND AM AFRAID OF BEING HIT IN TRAFFIC. IT NOW HAS 66000 MILES ON IT SO THIS TRANSMISSION HAS ABOUT THE SAME MILEAGE ON IT AS THE ORIGINAL DID. I A OPENED A CASE WITH JEEP AND CAN NEVER GET THEM TO CALL ME BACK I AM THOROUGHLY DISGUSTED WITH THIS VEHICLE AND WOULD NEVER BUY ANOTHER JEEP AS LONG AS I LIVE. NOT SURE WHAT TO DO NEXT! SO NOT FAIR THAT I AM STUCK WITH THIS DEATH TRAP! I PREVIOUSLY OWNED 3 DIFFERENT GRAND CHEROKEES WITH NO ISSUE , BUT THIS COMPASS IS A WORTHLESSS, DANGEROUS, POLE OF JUNK! I LOATHE THIS VEHICLE!
I BEEN HAVING ISSUES WITH MY SEATBEALT RESTRAINT AND MY NEWBORN DRIVING IN HER SEATBELT. SEVERAL TIMES I HAVE COMPLAINED ABOUT HER CAR SEAT NOT BEING HELD FIRMLY AND FLIPS WHEN I TURN. THE COMPANY IS YET TO REMEDY THE SITUATION. AS A MOTHER IS IS VERY UNCOMFORTABLE FOR ME AND THEY HAVE NOT FIND A SOLUTION. I DO NOT BELIEVE MY INVESTMENT IN THIS CAR WAS WORTH MY NOW LACK OF SAFETY FOR ME AND MY CHILD. THIS SITUATION HAPPENS WHILE MY CAR IS IN MOTION AND SHE BEGINS TO SCREAM.
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. UPDATED 12/8/2017*JS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE MULTIPLE UNKNOWN PARTS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.