There are 20 owner-reported air bags & restraints complaints for the 2016 Jeep Compassin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The Airbag light keeps coming on. And I regularly diagnose and service my car by the Jeep dealership and the diagnostic scan shows that everything is good with the car, still the airbag light keeps coming up on the dashboard. This is highly concerning and I'm afraid that it might blow up anytime while in driving. The car also has some transmission issue that is not showing up on the diagnostic scan report. But because of this issue I can't and haven't been driving on the highway for 1 year now. Because everything when I drove the highway, after 20 min of driving the car suddenly slows down and does not move forward even though I press the gas pedal. And this happens while I was driving on the highway, in the middle of the highway. It is very dangerous. I think there is a factory fault with this car. And I'd like to get help with this. Thanks.
Head rest on passenger side popped out while driving and hit me, the passenger, in the head. I found that this particular model did have a recall a few years back as said below, however, our car was not recalled, why not? We went to the dealership to get this repaired and was told there was a warranty but because this head seat was no longer made they couldn't replace it. What can we do to get this repaired, shouldn't Jeep be responsible and should have notified us of a recall? The Jeep Compass front passenger headrest recall involves issues with the active head restraint (AHR) that may deploy unexpectedly, posing a safety risk. The National Highway Traffic Safety Administration (NHTSA) has received nearly 500 complaints regarding headrest failures, with at least 71 involving injury. 1 The recall affects certain 2022 Jeep Compass vehicles due to improper welding of the head restraints, which violates safety standards. 1 Owners may contact FCA US LLC customer service for more information and to check if their vehicle is affected. 1 If your vehicle is affected, dealers will replace the front seat head restraints free of charge. 1 For further details, you can refer to the official recall notice or contact your local Jeep dealership.
Seat belt will randomly disengage and not remain clicked into the lock on the both front seats but is more common with the drivers side. Will need to click it in and out of the lock until it finally re-engages the lock.
Vehicle displayed an air bag light for the passenger seat. I disconnected the battery let it sit for an hour. Then I cycled the key to run and back to off. I checked the seat connectors and detached and reattached the connectors. Then reinitializes the battery. I got in the vehicle turned the key on and cleared the codes with a obd2 tool. When the airbag module cleared the side curtain and front airbags deployed with the vehicle not running.
Airbag light came on for about four days I called dealership but then went off for a week, so appointment was canceled. After that airbag light came on again scheduled another appointment by time I reached dealership light was back off. After diagnostic was performed results came back Airbag Module Internal Failure needed to be replaced and reprogram
I was driving my vehicle and out of nowhere the airbag in the driver's seat exploded. The vehicle is available for inspection. I almost wrecked. The vehicle has not been inspected by thr manufacturer yet. I left a message for the service manager at my local jeep dealership. There were no warning lights on prior to deployment.
AIR BAG WARNING LIGHT STAYS ON
I WAS IN A HEAD-ON COLLISION ON 9/24/2020. THE CAR IS BEING INSPECTED FOR REPAIRS NOW AND I AM DEALING WITH THE INSURANCE CLAIM AT THIS TIME. MY AIRBAGS DID NOT GO OFF AT A SPEED OF 35-40 MPH, STRIKING THE VEHICLE THAT WAS AT-FAULT, AND THEN A METAL POLE. FORTUNATELY DID NOT HAVE MY DAUGHTER WITH ME.
THE SEAT BELT LATCH WILL NOT ENGAGE TO PROPERLY RESTRAIN. IT COMES UNDONE WITH VERY LITTLE FORCE OR PULLING.
RANDOMLY THE CHIME WILL COME UP ALONG WITH THE SEAT BELT SIGN WHEN A PASSENGER IS IN THE FRONT SEAT WITH THE SEAT BELT ON. HAVE NOT HAD THE SEAT BELT COME OUT YET BUT WOULD NOT LIKE TO HAVE THAT HAPPEN.
THE PASSENGER SEAT BELT MECHANISM DOES NOT LOCK. IT APPEARS TO BE LOCKED IN BUT WHEN YOU PULL ON IT, IT DOES NOT STAY IN THE LOCKED POSITION. IN THE EVENT OF AN ACCIDENT THE PASSENGER WILL NOT BE PROTECTED. MY SONS FRIEND WAS IN THE PASSENGER SEAT OF THE VEHICLE AND IT CAME UNBUCKLED WHEN THEY CAME TO A STOP AT A LIGHT. I DO NOT SEE ANY RECALLS AT THIS TIME AND HAVE FOUND COMPLAINTS TO CHRYSLER ABOUT THE PROBLEM WITH NO RESOLUTION.*DT
I WAS INVOLVED IN AN ACCIDENT ON FEBRUARY 28, 2019 WHEN I VEERED OFF INTO A DITCH, MY VEHICLE FLEW INTO THE AIR AFTER HITTING A DRIVEWAY, AND FLIPPED AT ABOUT 55 MPH. I WAS DRIVING ON A RURAL FARM TO MARKET ROAD. I WAS DRIVING AND THE ONLY ONE IN THE VEHICLE. MY SEATBELT NEVER LOCKED AS I WRECKED. IT WAS BUCKLED BUT NEVER ENGAGED. I SUBMITTED TO JEEP FOR REVIEW AND THEY DENIED MY CLAIM AND SAID THE SEATBELT WAS WORKING PROPERLY. MY SEATBELT WAS ALL THE WAY STRETCHED OUT AND EVEN FRAYED AT THE TOP WHERE THE LOOP IS. MY L1 INSTANTLY BLEW UP INTO MY SPINAL CORD AND I SUFFERED SEVERE INJURIES.
ACCIDENT ON 12/25/2018 THE TRUCK WAS DEAM TOTAL BUT NO AIR BAG WAS DEPLOYED , ..*BF... *TR
THE PASSENGER SEAT BELT DOES NOT SEEM TO FULL ENGAGE WHEN I CLICK MY SEAT BELT. I HAD NOTICED WHEN WE CAME TO A SUDDEN STOP WHILE DRIVING TO A NEARBY STORE AND THE SELF BELT CAME UNDONE RIGHT AFTER I HAD CLICKED IT IN. THANKFULLY THE CONVENIENCE STORE IS ONLY A MILE OR SO AWAY ON A MAIN HIGHWAY ROUTE. I STRONGLY BELIEVE THIS IS A SAFETY ISSUE AND SINCE THEN HAVE MADE SURE TO DOUBLE CHECK BY PULLING ON IT TO SEE IF IT'S FULLY ENGAGED. THERE ARE TIME WHERE IT'LL KEEP COMING UNDONE AND I HAVE TO KEEP CLICKING IT ON UNTIL IT FULLY ENGAGED.
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND BURNED BOTH OF HER HANDS. IN ADDITION, THE CONTACT SUFFERED CHEST AND ABDOMINAL PAIN FROM THE IMPACT OF THE AIR BAG EXPLOSION, WHICH REQUIRED MEDICAL ATTENTION. ENTERPRISE CAR SALES (501 S. GOVERNOR PRINTZ BOULEVARD, LESTER, PA 19029) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
FOUR SEPARATE OCCASSIONS OF SEATBELT LIGHTS AND CHIME COMING ON WHILE ALL OCCUPANTS WERE PROPERLY BELTED IN. DEALER HAS REPLACED ALL COMPONENTS OF THE SEATBELT SYSTEM, AND IT CONTINUES TO HAPPEN. NOTHING DONE YET HAS REPAIRED THE PROBLEM. THE DEALER CURRENTLY HAS THE VEHICLE IN THEIR SHOP UNTIL THEY THINK IT'S REPAIRED AGAIN. IT WENT TO THE SHOP IN OCTOBER AND DECEMBER OF 2016, AGAIN ON THE 13TH OF SEPTEMBER OF 2017 AND THE 21ST OF SEPTEMBER. 4 TIMES.
THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH THE FUEL ECONOMY AS IT IS SIGNIFICANTLY LESS THAN WHAT WAS ADVERTISED AND WHAT IS POSTED ON CORPORATE'S WEBSITE. I HAVE RECEIPTS AND VIDEO TO SHOW AS PROOF. THE DEALER BLOWS THIS OFF TOO & REFUSES TO LOOK INTO IT. CORPORATE HAS NO COMMENT ON THE FUEL ECONOMY. IT'S ADVERTISED TO GET 30 ON THE HIGHWAY & I BARELY GET 24-25. ALL ISSUES WITH THE SEATBELT HAS BEEN WHILE DRIVING ABOVE 15MPH.
DON'T KNOW THEY CAN'T SEEM TO FIGURE OUT WHY WHEN SOMEONE GETS OUT OF PASSENGER SEAT THE SEATBELT LIGHTBSTSYS ON AND IT STILL CHIMS UNTIL I HOOK THE SEATBELT. I AM GETTING TIRED OF TAKING IT TO THEM
THIS CAR WAS A RENTAL CAR. MY SPOUSE WAS DRIVING THIS CAR AND WAS INVOLVED IN A CAR ACCIDENT. HE WAS HIT BY A CAR AND THEN PUSHED INTO ANOTHER CAR. THE JEEP WAS TOTALED BUT YET NOT ONE AIRBAG WAS EVER DEPLOYED. THERE WAS SUPPOSED TO BE SIX AIRBAGS IN THIS VEHICLE BUT NOT ONE EVER DEPLOYED. MY HUSBAND SUFFERED A MINOR HEAD INJURY AS A RESULT.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026