NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Jeep Compass. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I was driving my vehicle and out of nowhere the airbag in the driver's seat exploded. The vehicle is available for inspection. I almost wrecked. The vehicle has not been inspected by thr manufacturer yet. I left a message for the service manager at my local jeep dealership. There were no warning lights on prior to deployment.
Car is showing symptoms of crankshaft failure. Car is shaking when accelerating, low gas performance, and accelerating is sometimes unresponsive. Other 2016 Jeeps of the same year, make and model have been given a recall for the same problem but this vehicle has not been included in the recall even though it has the same problems.
The car just shuts off on me while driving. All lights come on on dash and car shuts off and I have to get it off the road stop it and turn it off wait for about three to five mins. Restart it and it turn back on and goes. This happens quite often check engine light came on and has since stayed on. Im in far of driving it because you dont know when its going to happen and could cause a bad wreck. It also does it when im turning a sharp turn it will just shut off! It also when I park my car and I shut it off and take key out its still running and I have to wIt for it to big out and die for it to shut off. I have not taken it to get looked at yet or fixed or nothing I just bought the car less then thirty days ago.
I purchased the vehicle in dec 2018. The odometer read 40248. I had to replace the alternator 3 times. Last one in 2021. the vehicle would loose power on the road causing a safety hazard. Since I bought the jeep the vehicle would stutter when pressing the gas pedal. 2021 at 100,000 miles Check engine light came on and stalled driving home and had to be pushed out of the lane by police. Diagnosing code said misfiring. Took to a small mechanic and replaced engine. After repair still had the stutter. and a year and a half later stalled on highway. The vehicle code now says misfiring on po302. Parked vehicle for now.
I bought my car in Oct 2022 and it ran fantastic until this summer (July 2023) when it shut down while drive. The shop told me it was the crank shaft sensor. FIXED it. But that didn't fix the stalling issue. Had my car towed back in and they ran it, ran a lot of test on it. Finally they let it run for 30mins and found out that when the car heats up, it stalls. They told me this has to do with the sensor/engine/transmission and basically since it's hot outside as the car heats up it sends a message to the engine/transmission to shut down.
The contact owns a 2016 Jeep Compass. The contact stated while driving 50-55 MPH and depressing the accelerator pedal, an unknown warning light illuminated, and the vehicle shuddered. The contact was able to continue driving. The contact stated that the failure recurred while driving 25 MPH. Additionally, the contact stated that the failure recurred on a third occasion, and the vehicle shut off. The contact was able to veer to side of the roadway. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the throttle body needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. The VIN was unavailable.
The contact owns a 2016 Jeep Compass. The contact stated while driving 55 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that the vehicle was parked and turned off, and upon attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where the failure could not be duplicated. The dealer was able to restart the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The manufacturer did not provide any assistance. The failure mileage was approximately 66,000.
The contact owns a 2016 Jeep Compass. The contact stated while driving 40 MPH, the vehicle hesitated and failed to exceed 60 MPH. The RPM was fluctuating with the temperature gauge showing that the engine was overheating. There was no warning light illuminated. The vehicle was diagnosed by the dealer however, a cause for the failure was not found. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.
UNKNOWN my car has less then 50,000miles on it and it keeps stalling usually it starts right back up but twice it took about 5 minutes to start back up it gets regular oil changes
The contact owns a 2016 Jeep Compass. The contact stated that while driving at various speeds, the check engine warning light remained illuminated. The contact stated that the vehicle then lost motive power and stalled. The vehicle was taken to the local service center to be diagnosed. The contact was informed that the camshaft sensor and wiring harness were faulty and needed to be replaced. The camshaft sensor and wiring harness were replaced; however, the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.
The contact owns a 2016 Jeep Compass. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle stalled without warning. The contact then stated that her daughter’s friend inspected under the hood of the vehicle; however, the contact was able to restart the vehicle. The vehicle was then taken to O’Reilly’s where the failure could not be duplicated; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. No warning lights were illuminated. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 124,958.
While driving, our jeep suddenly turned off. We had to immediately pull over to get out of traffic. When we tried restarting it would act like it wanted to start but the engine would never actually start, & we noticed the ETC dash light was lit. Pulled out the manual, followed the instructions with no luck. My husband got out & opened the hood & noticed a burning smell. That is when we decided to call a tow truck. I had driven the jeep earlier that day to & from work & for an errand after work with no problems & no warning lights. The vehicle is @ the dealership now, but since we didn't have an appointment I've been told it may take up to 3 weeks before they can get to it.
The contact owns a 2016 Jeep Compass. The contact stated while driving 45-50 MPH, the vehicle shuddered inadvertently, the steering wheel seized, and the vehicle stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, the failure reoccurred several times while driving. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure recurred while making a turn. The contact then shifted into park and turned off and restarted the vehicle until the vehicle responded as needed. The contact was able to drive to the residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 85,000.
The contact's wife owns a 2016 Jeep Compass. The contact stated that while driving at 45 MPH, the vehicle stalled. Additionally, the vehicle experienced a lost of power steering assist. The contact stated he self-inspected the vehicle and code P0339 (Crank Shaft A Sensor) was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle as having crank shaft sensor failure. The mechanic referred the contact to file a complaint with NHTSA Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 107,000.
I was driving down the highway in my 2016 jeep compass and my hood flew up causing me to veer into oncoming lanes because I was not able to see.
When turning key stalling to start car. Finally car wouldn’t start and I went to auto services and they said I probably needed a new battery. So I purchased a new battery. Now it’s about two months later and car is hesitating/stalling to start again as I try crank the car up.
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
I drive a 2016 jeep compass and I was heading into work at 5AM when my electronic throttle control light, check engine light and traction control light all came on. I lost the ability to accelerate so I pulled off on the side of the road and turned off my car. When I turned it back on only the check engine light came on so I started driving once again but my throttle control light blinked on a couple of times causing my vehicle to automatically slow down. I limped my car to work then home again with the same problem(same lights on). I have looked up to see what other jeep owners have said about this and they're several complaints of the throttle body failing but jeep not doing anything about it. This is a big problem that needs to be taken care of before someone seriously gets hurt when it goes out.
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.
First noticed condensation on the inside of the windshield and dealership alledgedly unclogged sunroof drains.Then noticed ice formed on the inside of the windshield and passenger floor-board carpet damp specifically by door jam seal. While driving water pooled and leaked through front dome light. Having water fall through the ceiling via the light while driving through an intersection presents a safety issue because of distraction, visibility and potential electrical issues due to water damage. The Vehicle is currently back at the dealership and they are trying to recreate the problem. There were no warning lamps, messages other than the condensation, ice on the inside of the windshield.
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.
Driving on the highway, the check engine light came on as well as the abs, 4wd, and the traction light came on, than the car lost all power, stalled and cut out, try to restart it than it begin to shake very hard.
I was driving my children to school, my car started shaking and hesitating. No engine light came on. We live in the middle of nowhere, poor cell reception. Down the road, I turned onto a main highway and my car continued to shake and hesitated. My car would hardly go forward. I had lots of cars in front of me and behind me. Had cars passing me cause I was going to slow. finally had to pull on side of the road and turned into the airport parking lot. Here I shut off my car, and turned it back on. Finally the check engine light came on. I tried to put jeep in drive wouldn't move forward. I tried to put into reverse and wouldn't move back. My car was on, but wouldn't go any where. I had to call my mom to pick up my kids for school and wait on a town truck driver. The auto repair transferred my car to a transmission specialist who stated my transmission had a lot of damage and I would need a new transmission for over $4400. I believe these jeep compass should be recalled for faulty transmission and faulty warning that anything was wrong with the car. My engine light came on way too late, only at the part where my transmission failed. Seems like a person is owed a light to know to take this in to get fixed. My children and myself could of been killed pulling out into the highway since my car refused to go anywhere. THis is the worst vehile I have ever own. SO cheaply made. Now I have to pay $4400 when my husbTand is on Dialysis 3 times a week, and i need this car to drive him there!!!
Vehicle will stall and die while driving for no reason. It happens everyday at least once a day. No check engine light, no warning. It's extremely dangerous to just stop moving in the middle of an intersection. Or on the highway. When I turn the key to try and start it again it gets stuck cranking even when letting go of the key. I have to turn it off to stop the cranking. I've had a mechanic look at it multiple times and they don't know what the fix would be or what is wrong.
My engine is shutting down, sometimes in the middle of me driving. My car will shut done and I will stop in the middle of merging into traffic. Or waiting at a light my car will shut down. I almost got rear ended today because my car randomly shut down. No warning lights are on. I have looked up information and this exact problem is happening with other 2016 keep compasses. The dealer I contacted just told me that there were no codes that could be read so he couldn’t tell me what was wrong. I also took my car to advance for them to check everything and the gentleman there also told me no codes were reading. This has been happening for about a month.
It will stop running while driving or making turn without warning must stop put in park and restart .The more you use more it happens. Very dangerous
I have taken my jeep to get the thermostat sensor put in for the second time. This jeep has multiple mechanical issues that i have taken into a mechanic shop for fixing now the check engine light on.jeep came from drive time with these issues since I had the car they need to recall these jeep because it's a safety issue for possible accident.the issues have been a problem since 2020 when I got it and every year from then
Have replaced Cam Shaft AND Crankshaft Positioning sensors to no avail. Check engine light will come and go, sometimes with the traction control lights as well if the brake is engaged for any length of time. After these lights come on, the jeep loses the ability to accelerate, leaving the car in limp mode. Light goes off after each sensor is replaced, will drive fine for a day or so, and then will leave you stuck. All attempts to diagnose, end in codes that have already been fixed
In May 2020 as I was driving down the road at approximately 50 mph I suddenly lost the ability to accelerate and dropped down to 25 mph immediately. I tried to accelerate, but the vehicle would not go over 25 mph. The check engine, traction control and another light illuminated on the dash. I pulled the vehicle over and shut it off. I waited approximately 5 minutes and restarted the vehicle. All of the lights went off except the check engine light. I started to drive again and it appeared that I had function back with the accelerator. This happened again several days earlier. It seemed to happen most when I needed to accelerate to climb a hill or slight incline. This is not safe, especially when in traffic or with traffic behind you. I brought it to my local garage and it was diagnosed with a bad throttle body sensor. The sensor was replaced in May 2020. I have just begun having similar issues again recently. The vehicle seems to hesitate when the accelerator is pressed as though it is not getting enough gas. I brought it is to the garage again, and again it was diagnosed with a bad throttle body sensor. This is not something that should be replaced twice in 2 years?
Whenever I fill up my vehicle with gas when driving down road it starts sputtering and jerking like it is going to stall out. It will do this even when going down an interstate at 65 miles an hour. After having driven it for a few days and the gas drops down the problem goes away. This started within a couple of weeks of my purchasing it in July of 2023. I took it the garage but they told jeeps just shifted hard. This isn’t a shifting problem because it wouldn’t be shifting when I’m on the interstate.
The contact owns a 2016 Jeep Compass. The contact stated while driving 25 MPH and attempting to accelerate, the vehicle failed to respond, lost motive power, and stalled. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to retrieve a fault code. The contact explained to the dealer that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) but the dealer stated that the VIN was not included in the recall. The manufacturer was contacted and stated that there was nothing that they could do because the vehicle was not under recall and referred the contact to the NHTSA for assistance. The failure mileage was 59,000.
Friday 06/17/22 Parked care to go to excise class for 1 hour, when returned the car was running/had been started , I thought maybe the key control hit another set of keys in my pocket however, when I arrived home, and cut car off, and went in house the car started again and this happen several times that day.06/18/22 went to Walmart and parked car, when returned to car and unlocked the car door ,the car automatically locked it self, I unlocked it and it locked itself again.then when got home locked the car and went inside the house, the car then started up and was running again. also, the Radio AM/FM stations not working , only the Sirius radio stations are.
The contact owns a 2016 Jeep Compass. The contact stated while driving 35-40 MPH, the vehicle began to stall. The contact depressed the accelerator pedal and the vehicle started sputtering. The contact pulled into a gas station and refueled the vehicle. The contact was able to continue driving; however, the failure reoccurred while driving. The electronic throttle control indicator warning light was illuminated. The contact veered to the side of the road. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 104,000.
As I was backing out of a driveway, I heard a loud pop and felt something hit me in the back of the head really hard. My headrest burst open spontaneously. I now have a bad headache and sore neck.
The contact owns a 2016 Jeep Compass. The contact stated that while driving at various speeds, an abnormal knocking noise was coming from the engine. The vehicle hesitated while depressing the accelerator pedal. Additionally, the vehicle stalled an unknown yellow warning light illuminated. The contact had taken the vehicle to an independent mechanic who informed him that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was notified about the recall and informed him that his vehicle was not under recall. The manufacturer informed the contact of a recall on the catalytic convertor for similar vehicles. The contact left a message for the dealer regarding the failure. The vehicle was not repaired. The failure mileage was approximately 91,000. The contact stated that the vehicle was repaired and no longer stalls.
While driving on the highway, the electronic throttle control light suddenly flashed and the car refused to accelerate. This happened multiple times while driving so I took it to the dealership and they say the throttle body needs to be replaced for $993. Many reviews online report the same exact problem and the dealership just laughs at them and says there isn't a recall on the part. The speed limit on the road I was on was 55 mph so being shot down to 20 mph while my car jerked unexpectedly was very dangerous for me and my son in our vehicle and the cars around us. There was no warning and the car hasn't had any problems before besides a slow start about once every other month. This needs to be fixed and recalled before people end up dead.
THE JEEP WILL STALL/STOP RUNNING AT VARIOUS POINTS WHILE IN MOTION, WHEN STOPPING, WHEN STARTING. THERE IS NO RHYME OR REASON AS WHEN THIS MIGHT OCCUR. I CAN HAVE THE AC RUNNING OR NOT, THE HEATER RUNNING OR NOT. THERE IS NO MECHANICAL PROCESS THAT SHOWS ME THIS WILL HAPPEN. IT IS COMPLETELY RANDOM. I UNDERSTAND THERE WAS A REPLACED PART AS PART OF THE CHRYSLER S89 RECALL IN APRIL OF 2017, WHICH IS OUT OF WARRANTY ACCORDING TO CHRYSLER. THE PROBLEM IS STILL PERSISTING AND IS A SAFETY ISSUE FOR ME CONSIDERING IT STALLS RANDOMLY AND WHILE IN MOTION. I PURCHASED THIS VEHICLE FROM CARMAX IN JUNE 2021 WITH NO NOTICE OF THE FORMER RECALL AND ISSUE.
tHE CAR HAS STALLED AND SHUT OFF SEVERAL TIMES WHILE DRIVING ALMOST CAUSING AN ACCIDENT, WHILE DRIVING THE CAR JUST SLOWS DOWN AND WILL NOT ACCELERATE AND HAS LEFT ME STRANDED SEVERAL TIMES
The contact owns a 2016 Jeep Compass. The contact stated while driving approximately 5 MPH and making a left turn, the vehicle stalled. There were no warning lights illuminated. The vehicle was pushed out of the roadway. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 57,000.
The contact owns a 2016 Jeep Compass. The contact stated while her daughter was driving approximately 45 MPH, the vehicle lost motive power and stalled without warning. The vehicle was towed to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.
The contact owns a 2016 Jeep Compass. The contact stated while driving at 55 MPH, the vehicle stalled inadvertently. The RPM went to 0 however, the vehicle remained idling. There were no warning lights illuminated. The contact was unable to veer to the side of the road. The contact stated that upon turning off and restarting the vehicle, she was able to continue to drive; however, the failure reoccurred 3 more times that day. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the crankshaft and camshaft sensors were turned off sporadically causing the engine to stall. The independent mechanic informed the contact of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The local dealer and several unknown dealers were contacted for assistance however, the contact was informed that the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The failure mileage was approximately 57,000.
I was recently driving my vehicle at a speed of 50mph when all of a sudden the engine light and the electrical light came on and I was unable to accelerate. I was able to pull over. Restart the car and get to my mechanic. A diagnostic was run and it was determined it was the throttle body actuator. I said fix the part. Apparently it is on backorder and there is nothing Jeep can to and the only way you can get one emergently, is to have your car break down The following day I was driving and my vehicle completely stopped without warning. I was able to pull over. My car was not drivable and had to be towed. I called Jeep and the service manager laughed and said the part was on backorder. My brother was able to find an aftermarket part to replace it. I filed a claim with Jeep to cover it and replace the part and they told me there is no recall and they will not do it. My car is 6 years old, which is not old for a Jeep. Upon looking on-line, this is an ongoing issue with Jeep Compasses since 2015. Jeep knows this is a SAFETY issue and they are not recalling the part. If I was on the highway when this happened, I would have been killed. There is no warning at all. You are at a speed and then the car just shuts down. There is no warning. This needs to be investigated as it is a serious safety defect with the vehicle that Jeep knows about and is refusing to put the safety of their customers first.
While driving 2016 Jeep Compass vehicle jerks suddenly and feels like it is going to stall. Nothing changes on dashboard. This happens during acceleration or even just driving down the road or highway. Took it to dealership back in 2020 and the catalytic converter was replaced. The jerking stopped until now. Took it back to same dealership and the mechanic could not duplicate the problem. No codes thrown. Even though I have many witnesses hat have been in the vehicle while it occurred. Picked jeep back up and it started jerking while driving again within a 1/2 mile of driving away from the dealership. Repair not done. Feels unsafe to drive. I’m afraid it is going to stall and cause an accident. Mileage in 2020 incident 65000. Mileage this incident 76000
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact had Triple AAA towing company replace the battery. The vehicle was then towed to an independent mechanic, who performed an oil change; however, the failure recurred. The vehicle was then towed to the dealer and diagnosed with crankshaft position sensor failure. The contact was informed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 34,946.
Engine would intermittently stall while driving without warning. Some cases the engine would go into limp mode and other cases the engine would completely shut off. Problem occured while driving on city streets as well as driving on highway at highway speeds. Severe risk of collision occurred multiple times to myself and all other vehicles around me. A local repair shop misdiagnosed the problem multiple times as there was no check engine light present. A private mechanic determined that my vehicle needed the Chrysler s89 recall fix. A licensed dealership declined to perform the recall because my vehicle was manufactured in November of 2015. The private mechanic replaced the three electrical terminals that connect to the crank/camshaft sensors which unofficially completed the Chrysler s89 recall fix. Vehicle ran problem free for two weeks with about 300 miles driven before engine stalled again this time with check engine light illuminated as well as an emissions light. Vehicle was towed to a licensed dealership. Licensed dealership found codes C2101 and P2173. Dealership replaced throttle body and a sensor. Between a local repair shop, a private mechanic, a licensed dealership and multiple tow companies I spent over 3,000 dollars (assuming the throttle body failure is a result of the Chrysler s89 recall).
On October 12, 2021about 1:30pm, I was at my dentist office. As I was leaving, my 2016 Jeep Compass would not start. I called my wife to bring jumper cables to me. I jumped my vehicle and started towards home. My driveway has a slite income and I drove just inside the overhead door and stopped. For a moment, I took my food off the brake pedal to draw my drivers mirror inward, at that moment, the vehicle started forward. I slammed my foot unto the brake pedal and the pedal went to the floor, not stopping the vehicle before hitting my work bench. The front edge of the hood had five dents in it. I made an appointment with the local Jeep dealer for October 19, 2021. I explained to the service adviser, about the battery and brake pedal, both happening on the same day. Later in that day, the adviser called me at home. They could not find a problem with the brake system, However, they said I needed a new battery. I gave them the okay. Several times sense that time, I have felt like my pedal was going to the floor, while stopping the vehicle.
When I’m at a stop and I go to push the gas the vehicle stalls out, or Whalen I slow down and then push the gas to merge onto interstates/highways it completely stalls out and has potentially killed me more than once.
Data synced from NHTSA on May 4, 2026