There are 5 owner-reported body & structure complaints for the 2018 Jeep Compassin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed in a heavy rainstorm, the front driver's side floor and rear passenger’s side floor became flooded with rainwater, that had entered the vehicle from a failed floor seal. The contact stated that while attempting to depress the brake pedal, her foot had slipped off the pedal several times due to the water inside the vehicle on the floor. The vehicle was taken to the local dealer and the contact was informed that the floor seal had corroded and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 42,000.
Leaking from moon roof with water filling spare tire compartment & filling passenger foot space.
I BELIEVED I HAD LOCKED MY DOORS ON 2 OCCASIONS USING MY ELECTRONIC KEY FOB. THE CAR BEEPED AND LIGHTS FLASHED INDICATING THAT THE DOORS WERE LOCKED. TWICE AFTER THINKING DOORS WERE LOCKED I WAS ROBBED OF APPROXIMATELY 55.00 HIDDEN IN MY GLOVE BOX AND CENTER CONSOLE. AFTER 2ND TIME, UPON INVESTIGATION OF THE LOCKING PROCEDURE I WAS ABLE TO DETERMINE THAT ALL DOORS EXCEPT DRIVER'S WOULD LOCK BUT NOT DRIVER'S EVEN THOUGH UPON WALKING AWAY THE INDICATORS SHOWED THAT ALL DOORS HAD LOCKED. EVEN WHEN IN CAR HITTING THE LOCK BUTTON ON INSIDE OF DOOR LOCKED ALL DOORS BUT DRIVER'S. I HAD TO USE KEY ON OUTSIDE TO FINALLY LOCK DOOR AND MANUALLY MOVE BUTTON ON INSIDE OF DOOR TO GET IT TO LOCK. I BELIEVE THIS TO BE A SAFETY ISSUE BECAUSE BELIEVING VEHICLE IS LOCKED WHEN IN FACT IT IS NOT ALLOWS FOR ASSAULT OR CAR JACKING OF ME WHILE STOPPED. IT HAS ALREADY COST ME MONEY AND TIME AND IT MAKES THE DOOR UNSAFE IF EVER HIT ON THE SIDE WHERE THAT DOOR IS LOCATED BECAUSE OF LESS STRENGTH IN THE DOOR. CAR UNDER WARRANTY BUT UPON FIXING IT DEALER STATES THAT WINDOW MOTOR FOR THAT DOOR ALSO NEEDS ATTENTION BUT NO PARTS AVAILABLE AT THIS TIME. I WILL BE LEAVING ON A 500 MI. TRIP TOMORROW WITHOUT THE ABILITY TO LOWER MY WINDOW ANOTHER POSSIBLE SAFETY ISSUE.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600) WHERE IT WAS DIAGNOSED THAT THE CV BOOTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INSPECTED AGAIN AND THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE WAS IMPROPERLY TORQUED TO THE SUBFRAME OF THE VEHICLE. THE UNDERCARRIAGE BOLTS WERE TORQUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *LN *JB *TT*JB
SEVERAL DAYS AGO WHILE ON THE EXPRESSWAY, MY JEEP COMPASS WOULD NOT BRAKE AT ALL. WE WERE FORCED TO PULL OFF ON THE MEDIAN LEFT SIDE UNTIL IT STOPPED.. TWO DAYS AGO, OCTOBER 10TH, WHEN PULLING INTO A PARKING LOT, WITH BRAKE DEPRESSED, THE CAR LURCHED FORWARD AND HIT A SIGN JUST MISSING A TREE. THE PASSENGER FRONT RIGHT SIDE, DOOR, BACK DOOR, AND REARVIEW MIRROR WERE DAMAGED. THIS WAS THE SECOND INCIDENT. VERY SCARY AND LUCKILY NO ONE WAS HURT.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026