2021 Jeep Gladiator Complaint Log

This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.

I bought a new 2021 Jeep Gladiator at Larry H Dealer in Albuquerque NM , after a month and haft more or less I took the car for second time to the Dealer the car was there for 80 days because mirrors, blind spot asist not working , door conector dint click correctly , etc, Dealer told me after 80 days I have to pick up the car unfinish until part will arrive saying the car was safe to drive but battery could drain , never mentioning what could be the reason , a few days after I notice the wiper turning on randomly , the hight beams no working properly and the car having issues with the start. I when to the Dealer with big concern about could be something releared with the computer because they worked on it already and they told me no way could be the cumputer issues .A weeks after I took the car to the Dealer and in a week they fixed the problems without gave me a report about what they did , almost the same that happen in my 80 days before . Verbally at the Dealer they say was somting with the computer but that all what I got from them so far . NHTSA the reason Im filling this is because you can check the safety of the car when are new or even when they are been on the road for a while but Dealer doing what they are not supost to do bring accident to Our Cummunity as wells , We should stop those bad practices before become tragery . Thank You

The steering seems like it has a lot of play and when driving you have to do a lot of corrections to keep vehicle in its lane

Leakage of oil from rear passenger side axle seal. Vehicle was purchased new in March 2021 and leak discovered in September 2021.

I purchased a new 2021 Jeep Gladiator Rubicon. The steering wanders at all speeds causing continuous correction of the steering wheel. The vehicle drifts and is potentially a safety hazard. The dealership does not acknowledge there is a problem with the 2021 model.

Purchased vehicle 8/20/21. Car was brought into dealership for repairs to the rear axel leaking. This seems to be a huge problem with gladiator trucks and feel this should be considered a recall. The part needed to fix is on back order with no eta date which is even more concerning. I have a brand new car and I have to drive with it not operating at 100%. There is zero reason for this. If the part is on back order with no eta this is clearly happening g to a lot of other gladiator owners. I discovered leak due to Jeep forum. I’m grateful I checked. Jeep needs to address this and not allow defecting vehicles leave assembly. My car only has 1000 miles and leak was discovered around 950 miles.

Leaking rear axle seal. Needs replacement of entire axle

Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight

No single incident to report. Vehicle needs constant re-steering while at highway speeds. Vehicle drifts constantly and needs constant adjustment to stay on road. Have had the vehicle back to the Dealer two times for repairs. Dealer says no fault found. But does agree that there is a defect. Says best case is to wait for a recall on situation. Am an unhappy customer.

The contact owns a 2021 Jeep Gladiator. The contact stated while driving 70 MPH on concrete pavement, after transitioning from the concrete pavement to asphalt, the front end of the vehicle bottomed out inadvertently. The contact veered to the side of the road. The contact was able to continue to drive the vehicle at a lower speed. The vehicle was taken to the dealer who tests drove the vehicle and diagnosed that the front shock absorber needed to be replaced. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 1,100.

Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.

Leaking rear passenger axle seal. Axle lubricant is spun all around the inside of the wheel and hub assembly; including break pads and caliper.

The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.

Right rear axle seal leaking fluid onto the brake rotor, caliper, pads and wheel. From research this appears to be a common problem with this model year with numerous owners reporting that dealerships are replacing the entire axle assembly on that side.

Right Rear axle seal is leaking fluid after only 3,500 miles and 3 months of ownership. This axle fluid is leaking onto the brake rotor and the wheel.

Rear passenger axle seals in 2021 models are leaking and leaving axle lubricant on brake pads

Overheating during normal driving.

After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.

Dealer noticed Right rear axel leaking.

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer and was test-driven; however, the dealer refused to diagnose the vehicle while it was covered under warranty. The vehicle was then taken to an independent mechanic, who diagnosed the vehicle and determined that the camshaft had failed, and the engine oil cooler housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 25,000.

My jeep has bottomed out multiple times on normal road bumps. I've owned 4 other jeeps and have never experienced this before I've noticed there is one 3" of travel allotted between the front axle and the bump stops and I under stand that the diesel motor weight more than the 3.6l but to not compensate for the extra weight and running the same suspension setup as the 3.6l is not even right.... To spend 57,000$ on a vehicle that I can't just drive down the road without having to watch for bumps or manhole cover because I don't want to jar my back is no peace of mind.

My 2021 Jeep Gladiator Sport is very unsafe to drive specially at Highway speeds or speeds above 45 mph and multiple dealerships service departments are refusing to fix or even acknowledge the issue after not being able to fix the problem already due to no major recalls being offered by Jeep only a bulletin. Steering is very loose, and I cant drive my Jeep Gladiator Sport straight specially on a windy day. I have to constantly adjust my Jeep Gladiator Sport from side to side to keep it in my lane specially if being passed by a semitruck. My Jeep Gladiator Sport sways at speeds as low as 45 mph, but the problem increases at higher speeds. Most of the pulls on highway speeds or windy days are to the left and I have to hang on to the steering wheel for dear life or constantly correcting the wheel.

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed at night, he noticed that the headlights were obstructing the view of other drivers on the road, and that the drivers were flashing their headlights at him while swerving approaching the vehicle. The contact also stated that he had been pulled over due to the headlights. Additionally, the contact stated that while the vehicle was in reverse(R), the rearview image failed to display due to the reverse lights reflecting off the license plates and causing a white light glare. No warning lights were illuminated. The vehicle was taken to a local dealer however, the mechanics were unable to duplicate the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,000. The VIN was not available.

RIGHT REAR AXLE LEAK AT 200 MILES, leaking behind the wheel from the axle housing down on the brake shield and into the wheel rim.

Jeep is seeing a common issue with the passenger side rear axle seal leaking which is then leaking onto the brake and could cause a potential safety issue

I was driving the vehicle, while towing a 5000lb trailer (vehicle tow rating is 6000lb), up a 4-5% grade at 4000'-6000' elevation, with ambient temperature around 80 degrees, and the vehicle unexpectedly derated / limited speed to approx 45 mph with no warning indicators on the vehicle. I had a number of cars and semi trucks behind me, and so I unexpectedly needed to find a safe place to pull over, which was limited due to the road conditions. I travel in areas frequented by semi trucks with limited shoulders. If I had not found a pull-out, this could have been dangerous. This appears to be an issue countered by a number of Jeep Gladiator Diesel owners, relating to either engine oil temperature too high, or EGT temp too high when towing uphill.

The contact owns a 2021 Jeep Gladiator. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a failure with the occupant classification module which produced fault code: B2122-00. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 3,153.

I have a 2021 Jeep Gladiator Sport S 3.6L with an automatic transmission. I have been the only owner of the vehicle and bought it new in February 2021. The vehicle currently has just over 9700 miles. The only modification done to the vehicle are new wheels and tires. Today while out for a drive the Jeep suddenly experienced a malfunction. All lights and indicators on the dash began to flash various lights, alarms and warnings. The check engine light, ABS light, and airbag lights came on, along with the ECM warning, steering and traction control lights. The fuel level showed zero, then full, the warning screen flashed messages including: Speed Control, Messaging Unavailable, Service Required- No Bus, then switching to Service Electronic Stability Control, and a BRAKE warning appeared. Next, and most alarming, the vehicle showed the error AUTO PARK DISABLED which resulted in a loss of power steering control. The vehicle would not shift correctly and the engine switched on and off with the transmission indicator flashing all gears and the windshield wipers starting on their own, finally rotating to "Service Shifter" before starting the cycle over. Because I was on a back country road I was able to make a safe controlled stop. Had this occurred on a busy highway there could very easily have been an accident from loss of control. I do have video of the screen flashes and wipers activating.

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving on the interstate highway at 70 MPH, the vehicle wobbled abnormally with unknown warning lights illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The contact was also informed that the steering dampener might have been the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.

Gas "burps" back out when filling up. When filling up, after the gas nozzle shuts off with the first click, the Jeep instantly "burps" gasoline back out. I've performed 3 fill ups at different pumps, and this has occured in 2 out of those 3 fill ups.

The contact owns a 2021 Jeep Gladiator. The contact stated while driving at 70 mph, a rock flew and hit the window causing the windshield to crack on the passenger side. The vehicle was taken to a glass repair shop where it was diagnosed with the windshield needing to be replaced. The vehicle was repaired but the failure recurred a week later causing the windshield to crack down the middle. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,500.

The steering is very loose and I have to correct the steering constantly. This is a new truck and is scary to drive. I can't go over 40 mph because it starts to wander and correcting its course causes it to wobble. When I come to a stop it pulls to one side and I have almost had a couple of accidents trying to keep the truck on course. The dealership will not fix it because there isn't an official memo from the manufacturer.

The vehicle auto starts when the AC is turned on with the Auto HAVC set to off. The owner’s manual states that “the engine will start automatically when” the “Actual cabin temperature is significantly different than temperature set on Auto HVAC.” The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto starts when the defrost is turned on below the max or full setting. The owner’s manual specifies that “the engine will start automatically when” the “HVAC is set to full defrost mode”. The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto starts when the brake pedal is pressed. The owner’s manual does not list this as one of the “Conditions that will cause the engine to start automatically”. The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when the steering wheel is turned, in direct conflict with owner’s manual. The owner’s manual specifies that “Steering angle beyond threshold” will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The failure of the vehicle’s safety condition check for an empty driver’s seat for an auto stop indicates that the “Occupant Restraint Controller (ORC)” and/or the “Advanced Front Air Bag system” are not receiving proper information. This creates a serious safety hazard as the front air bags may not deploy or may not “adjust the inflation rate of the Advanced Front Air Bags” as specified in the owner’s manual. For driver safety, these systems and their associated sensors should be fully examined and tested. The vehicle auto stops when the driver’s seat is not occupied, in direct conflict with owner’s manual. The owner’s manual specifically states that if the “Driver’s seat is not occupied” that the “engine will not stop.” Note that this system safety check is separate and distinct from the “Driver’s seat belt is not buckled” check. The vehicle fails to properly check for the empty driver’s seat safety condition before initiating an auto stop. The associated auto stop malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“, despite the vehicle operating in violation of the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when the driver’s seat is not occupied, in direct conflict with owner’s manual. The owner’s manual specifically states that if the “Driver’s seat is not occupied” that the “engine will not stop.” Note that this system safety check is separate and distinct from the “Driver’s seat belt is not buckled” check. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. The vehicle fails to properly check for the empty driver’s seat safety condition before auto stop. This auto stop violates Jeep’s published safety check condition and poses a serious safety hazard. This issue poses additionally serious safety hazards as the vehicle will shut off with the driver outside the vehicle, leaving the driver with an incorrect understanding that the vehicle is properly locked out from an auto start condition. Therefore, if the driver is operating on or under the vehicle with it auto stopped, the passenger can unintendedly auto start the vehicle resulting in a serious injury or the loss of a finger. Additionally, in thinking that the vehicle is off the driver may leave the vehicle unattended in their garage and after 5 minutes the vehicle will auto start filling the garage / house with toxic fumes and presenting a serious life-threatening fire hazard. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when putting on the driver’s seat belt, in direct conflict with owner’s manual. The owner’s manual specifies that if the “Driver’s seat belt is not buckled” it will prevent an auto stop, but preventing the auto stop is the opposite of the act of buckling the seat belt initiating the auto stop. Furthermore, the instrument cluster does not present a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents factually incorrect information to the driver and the vehicle unexpectedly stops creating driver confusion and distraction. Additionally, this creates a serious safety hazard as the issue inhibits the driver from attempting to flee an emergency situation, wherein the driver hops into an idling vehicle, plugs in their seat belt, and the vehicle turns itself off. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle’s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads “STOP/START NOT READY”, in direct conflict with owner’s manual. Per the owner’s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read “READY”. Other Jeep vehicles, clearly show “READY” on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect “NOT READY” notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “NOT READY” malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “NOT READY” malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.

THIS JEEP GLADIATOR HAS AN INORDINATE AMOUNT OF DRIFT/WANDER IN THE STEERING AT JUST ABOUT ALL SPEEDS.

The vehicle auto starts when opening the driver’s door. This is not listed under “Conditions that will cause the engine to start automatically while in STOP/START AUTO STOP ACTIVE mode” in the owner’s manual. Other Jeep models do not auto start upon opening the driver’s door. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver’s door is open and the driver is not properly secure in the driver seat. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when the defrost is turned off, in direct conflict with owner’s manual. The owner’s manual specifies that “HVAC is set to full defrost mode” will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Additionally, this issue occurs when the HVAC is operating at less than full defrost mode. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when the hood is closed and the driver remains in the seat with the seat belt buckled. The owner’s manual specifies that an open hood will prevent an auto stop, but preventing the auto stop is the opposite of closing the hood initiating the event. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops which confuses and distracts the driver. Additionally, after jump starting another vehicle, the vehicle’s battery may be sufficiently depleted. Upon closing the hood, the vehicle could auto stop, and with the numerous other malfunctions impacting the auto stop system the vehicle may not be able to restart possibly leaving the driver stranded. The unexpected / wanted auto stop could cause a rear-end collision of the stranded vehicle leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when turning down or turning off the climate controls, in direct conflict with owner’s manual. This condition is not listed as one of the three conditions to activate an auto stop in the owner’s manual. This condition is also not listed as one of the conditions that will inhibit the vehicle from an auto stop in the owner’s manual. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto starts when the fan is turned on without the AC. The owner’s manual does not list this as one of the “Conditions that will cause the engine to start automatically”. The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.

Vehicle will give you a warning to not shut off vehicle or you may not be able to put it back in drive, it automatically puts itself in park when coming to a stop at a stop light (without any door being opened). Automatically gives itself throttle when in Four Low. This vehicle has been in the shop more than I have had it since purchasing on 3/27/2021 for all of these electrical problems and whatever other problem it is that it has (I am unsure). It has never been fixed and is currently sitting at Freemont Motors in Cody WY waiting another attempt at repair.

THE VEHICLE AT HIGHER SPEEDS IS HARD TO CONTROL AND KEEP STRAIGHT. THE STEERING SEEMS TO BE LOOSE AND HAVE TOO MUCH PLAY. THIS MAKES IT HARD TO STAY IN THE LANE WITHOUT CONSTANTLY MOVING THE STEERING BY WHEEL LEFT AND RIGHT AS IF YOU WERE PLAYING A VIDEO GAME.

ON THE HIGHWAY INCREASING SPEEDS THE VEHICLE BECAME HARD TO STEER AND STAY IN LANE AS GETTING UP TO THE SPEED LIMIT OF 70 MPH IT BECAME WORSE WITH THE VEHICLE GOING BACK AND FORTH MAKING IT DANGEROUS TO DRIVE.