2023 Jeep Gladiator Complaint Log

Back glass shattered spontaneously. It is on Jeep website that it is know to be a manufacturer of defect. Dodge/Jeep will not repair or offer any assistance. It's a 2023 Jeep gladiator milage is under 30,000 miles. It garage kept and only driven 1 day a week and sometimes not even that.

The battery keeps draining. It’s done it twice in 1 year, 2 different batteries

The contact owned a 2023 Jeep Gladiator. The contact stated that while the vehicle was parked on a private road, but turned on, a fuel odor was detected inside the cabin. No warning light was illuminated. A few minutes later, the engine compartment on the passenger side caught fire. The contact's husband and their pets were able to safely exit the vehicle without injury. The vehicle burned to the ground. The fire department arrived and extinguished the fire. A fire department report was filed. The insurance company was notified of the failure, but had not yet declared the vehicle totaled. The contact related the failure to NHTSA Action Number: PE24024 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

My 2023 Gladiator currently has 36,000 miles and is experiencing severe front-end vibration commonly referred to as “death wobble.” The issue occurs at approximately 60 mph when hitting a bump on the highway, causing the steering wheel and front end to shake violently. I have scheduled an appointment with an authorized Jeep dealer for inspection. This condition has nearly caused an accident, as I was traveling on a busy highway and had to slow down abruptly and pull over to regain control. There are no warning lights, messages, or other noticeable symptoms.

Gas overflows when filling at gas station It has happened over 5 times. Nozzle is on the lowest setting Have been to the dealership twice to have it inspected I have video of it happening twice. The tank is usually 1/4 tank when filling. Safety hazard.

My vehicle was off and parked in my driveway, my dogs were alerting to something outside and I looked out to see the front end of my vehicle in flames, by the time the fire department got here, there was nothing left but a shell.

Cut off on me while driving. Loss power in middle of street almost cause me to hit another vehicle. Took it to repair under warranty they took almost 2 months to repair. Did some research and apparently this is a common issue on these trucks ans it is still not a recall about it. Dealership replaced same fuel injection pump it had. So basically it will happen again sometime soon. My vehicle only has 17k miles.

The vehicle was being driven on a 4 mile stretch of interstate 26 averaging between 65 and 70 MPH. On the steepest section of the grade the vehicle downshifted into 7th gear and began to lose power. It showed a check engine light and other codes which are attached. I was able to safely pull over to the shoulder but the vehicle lacked power and pulling over and maneuvering on a steep grade was precarious. I received an alert from the Jeep mobile app on my phone shortly after instructing me to take my car to schedule an appointment now. I was able to use a scanner application JScan to clear the code and was able to return home without further incident. I investigated the code that was provided by JScan “P00AF” and discovered that numerous owners had experienced the same situation across all lines of vehicles that use the Gen 3 Ecodiesel. I counted 37 separate reports while using Google in 15 minutes of searching. This is a serious safety issue as I was traveling at interstate speeds uphill and went from 65-70 mph down to a slow rate of travel in a matter of seconds and to my knowledge no brake lights illuminated as cars were changing lanes behind me rapidly due to my sudden decrease in speed. It appears likely to be a programming or electrical malfunction with the turbo wastegate actuator and corresponding sensors that is not indicative of an actual turbo or wastegate actuator failure. If the computer algorithm is using barometric pressure for pairing boost set point and actual boost based on residual data that is not updated in real time, when ascending steep grades and gaining hundreds of feet in elevation over a short duration, air pressure values could potentially be skewed resulting in a mismatch in actual versus expected turbo boost output. My vehicle had only been running for 12-14 minutes as I live at the base of a large mountain and left home and began my ascent within 10 minutes. Therefore my oil and engine temperature were not elevated.

I used the 4 wheel drive and received message that clutch was hot, then received message to service transmission. Vehicle went into limp mode. Drove at speeds of 35 to 40 miles an hour. 50 miles an hour down hill. Had to drive access roads because [XXX] traffic is 75 miles per hour. Several times speed was even slower. Took it to brown dodge in Devine. The reset system and said I could not use 4x4. Referenced star code s2521000001. I took vehicle in 7/13/25. I wonder if they even previously preformed recall 19a clutch on This manual transmission. Purchased Mojave Jan/2023, recalled received 4/23. Recall repaired 6/24. On 15000 miles on it and the first time I use 4x4 the vehicle became useless and barely able to move. I wonder if software upgrade for 19a really fixed the 19a issue or just was a bandage to buy more time. I have purchased several Chrysler products and the manufacturer lack of addressing the issues is concerning. I’m [XXX] this is the first time I had to file a complaint. Not knowing when they will address the problem on a vehicle I purchased to enjoy my retirement is sad INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], I purchased a 2023 Jeep Gladiator from Lakeland Chrysler, Dodge, Jeep Ram in Lakeland, Florida. At the time of purchase. I purchased a 36K/3 Year Bumper to Bumper warranty on the vehicle. After purchasing the vehicle, I noticed that several lights would come on in the vehicle. So I took the vehicle to the shop. The vehicle was taken to Posner Park Chrysler, Dodge, Jeep , RAM. A diagnostic test was completed, and they informed me that the airbags were inoperable, and the harnesses were sliced. The front door lock was also not working as well as other items. There was no way for me to know that the airbags were in that type of shape when I purchased the vehicle. I contacted Lakeland Jeep and spoke to about 5 managers as well as my salesperson Kyle. Justin Purdy asked me to forward the paperwork to his email and ii did do so. The problem is that I was sold a vehicle that was unsafe, and I purchased a warranty to cover the cost of the repairs. No one from Lakeland Jeep has contacted me back about this situation. I have spent $2,600 in repairs that I should not have had to pay. I am filing this complaint because this is not the proper way to deal with customers. I going to take the appropriate actions against this dealership starting today. I should not have had to pay this amount of money for these repairs. The warranty did not cover the repairs. The dealership should have made sure the vehicle was inspected prior to selling this vehicle to me. I have pictures of the vehicle prior to purchase that was on the dealership’s website. I have screen shots of the vehicle. I have my bill of sale which contains the warranty that was purchased. This is unfair and unethical. I am not happy about how I have been treated and I am not happy with the fact that I was driving a vehicle without all the safety equipment in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While on a trip from South Texas to Northeast Texas on the interstate highway system we hit a moderate bump and the front wheels and steering wheel experienced a very violent vibration. The vibration would not stop until I slowed from 75 mph to approximately 35 mph. This happened to me twice in my Jeep JL Wrangler which I reported under complaint number 11685327. Since the three incidents I have looked into the issue on the internet and it is abuzz with Jeep owners and claims of a "death wobble" in the steering system. It appears there was a previous lawsuit in which the manufacturer was not found at fault but this problem persists based on the internet traffic I've seen and the number of products being offered, by after market companies, to correct this issue. Thank you...

This version of the jeep has two batteries, a main and auxiliary. The auxiliary battery is used to power the cpus and such. Tens of thousands of Jeep owners have to disable this aux battery. This is due to both batteries not being charged and charged in a way that destroys both batteries. The cause of this is an engineering fault. Two batteries in parallel as in this case MUST be that same voltage and chemistry. Jeep has engineered the process to allow the aux battery to run down independent of the main. This unbalanced electrical situation destroys both batteries. Jeep will do nothing about it, the mechanics are in denial about it and can only return the vehicle back to it's defective state.

media screen goes black wile driving and cluster has red lines comes on and off

The contact owns a 2023 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the front of the vehicle started wobbling abnormally. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The vehicle was taken to a local independent mechanic for a second opinion, and the contact was informed that the steering stabilizer needed to be repaired. The vehicle was repaired with an aftermarket part; however, the failure reoccurred. There was an appointment scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 66,000.

Check engine light illuminated...Service Shifter displayed, auto start/stop illuminated followed by loss of power steering ans vehicle would not shift automacially into to passing gear/ lower gears. Stopped shut off truck cleared code ..resumed Driving. This happened 4 times in last 3 weeks. Made appt at local dealer to correct issue. We ll see how it goes. This is a known issue with Jeep and tgey have faile to address issue. Very dangerous, not buying snother Jeep

I purchased this vehicle April 2025 from Hollywood Motors LLC in Columbus OH. I noticed recently the vehicle had some frame damage after getting alignment, Also the airbag warning lights were coming on. Took the vehicle to a very reputable frame shop and they thoroughly investigated and found there that the drivers side frame rail i pushed back significantly. Also recently noticed the steering wheel adjustment is does not work. I purchased AS IS but I got confirmation in writing from dealer that he guarantees there is no frame damage and the vehicle is safe. This is false information and I would like to return the vehicle or dealer pays for it to be fixed.

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Jeep Gladiator. The contact stated that there were several electrical issues while driving the vehicle at various speeds; there were surges in the RPM accompanied by the vehicle wobbling abnormally. The contact stated that the instrument panel was completely blank. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the PCA harness was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

This is in regards to the current NHTSA investigation PE24024. I work at an automotive repair shop in Fort McMurray, Alberta, Canada. We have a customer with a number of Jeep Gladiators that they use for their business (surveying on a local mine site). We have had six of them come in and we have noted that it seems like the relays in the under hood fuse panel appear to have been hot/overheating. See attached pictures. I have no idea if this is related, of course, but I did want to submit the pictures for your review. We have been unable to determine why the relays are doing this. Note that I am not the owner of the VIN provided.

Merging on to the Interstate when noticed all the gauges were not working. No speedometer, tach, information center completely black. Checked all fuses and nothing

My check engine light came on and I was told it set a code for a flash update . Dealership did the update and told me if the light came back on it was the fuel pump . Light came back on and I took it back immediately to dealership . They said perfectly safe to drive , it’s the fuel pump . My jeep truck only has 22,000 miles on it . Three days later I was driving home and the vehicle engine light was turned off by the dealership a second time and the fuel pump went out while I was driving with no light warning or nothing and my truck came to a sudden stop in the midst of me driving . Traffic was behind me and beside me . I was nearly missed . Jeep evidently has known of this same massively reported issues with previous models from 2020-2022 models. This is a huge issue driving and the vehicle just came to a sudden stop Locked down the shifter . Could not move the shifter without assistance to even put the truck in neutral to move it out out of the middle of traffic. Luckily the towing company knew how take the key and strap it into neural to move it . I pray Jeep Manufacturers are held accountable for not having this already become a safety recall . I seen many reports of this exact issue for their models since 2020 on Jeep Group Facebook community complaints for the Jeep Gladiator trucks after I experienced this possible death threat . Woe to the consumer whose lives could be at stake.

The contact owns a 2023 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to display pertinent vehicle information. The vehicle was taken to the dealer, but the vehicle was not yet diagnosed; however, the contact was informed that there was an electrical failure observed in several electrical components, that was possibly caused by excessive moisture. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 10,000.

On November 3rd, while driving on the interstate, we drove over some uneven pavement. The steering wheel and vehicle started shaking. After slowing down, the shaking disappeared. It then reappeared again after another rough patch of highway. This is the 3rd time it's happened while we've owned the vehicle. Dealer always downplays our concerns.

The contact rented a 2023 Jeep Gladiator from Budget Rental Car Company located at 28 Ibm Rd, Poughkeepsie, NY 12601. The contact stated while driving 65 MPH and driving over a pothole in the roadway, the front end of the vehicle and the steering wheel started shuddering violently. The contact stated that upon releasing the accelerator pedal and decelerating to 55 MPH, the vehicle operated as needed. The contact stated that the failure recurred while driving at various speeds. The contact notified the rental car company of the failure and requested a replacement vehicle due to significant safety concerns; however, the request was denied. The rental car company informed the contact that the vehicle would be towed from the contact's residence to their location. Budget Rental also informed the contact that he would be charged for the towing expenses in the event no failures were found. The dealer and the manufacturer were not notified of the failure. The vehicle remained parked at the residence. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.

At 8100 miles whenever driving on interstate and hit an uneven patch of road, such as a bridge entry, exit, the wheels start vibrating heavily and requires decreasing speed to get under control. This vibration gets out of hand and creates an out of control feeling that requires sudden deceleration and this gets dangerous with traffic behind traveling at interstate speeds.

The gladiator doors do not seal right. When I take this brand new truck through the car wash, every time I get water spraying through the bottom of the door onto my leg. It is not safe to have water spray getting into a vehicle. I am scared for what happens when I drive it in the rain.

Several times while driving on the interstate highway, my gladiator starts shaking violently! It is just at normal highway speeds. It is not like going too fast or anything. It seems like if it hits some rough spot in the road that it begins shaking and won't stop. If I change lanes, it keeps going with the shaking. Not until I slow way down will it stop shaking. This vehicle has less than 5000 miles on it. It is scary and unsafe.

I was turning a corner and as soon as I made the turn, the truck completely stalled. Lights were on and the screen was prompting me to step on the brake and press start even though the gear was on Drive. The gear wouldn't shift to neutral to at least remove the car from the busy street. The dash lights were flashing and as I tried to restart the car, it just made a grinding sound. Almost got hit by two other vehicles. No other symptoms observed other than when on a freeway a few months ago, the vehicle was having difficulty switching to a higher gear in a stop and go traffic. It was stuck at 30mph even when gas pedal was engaged and everyone behind and around were picking up higher speed than 30.

This Jeep gladiator has not started on several occasions. And is now stuck in our driveway not turning over the engine. This apparently is a known problem and has stranded my family. Has Also stopped all the electrical with the engine driving down the road when my husband was returning from work, this is a safety issue please respond.

2023 Jeep Gladiator with 8000 miles shut off while driving down the highway at approximately 40 Mph. Service Electronic Throttle Control light illuminated. Coasted to a stop and put the vehicle in park. Vehicle wouldn’t restart. Vehicle is currently at the dealership awaiting service.

The contact owns a 2023 Jeep Gladiator. The contact stated that the vehicle was repaired under an unknown recall by the previous owner; however, the check engine warning light illuminated. The contact examined the vehicle and became aware of some loosened fasteners. The vehicle was taken to a local dealer where it was diagnosed that there were defective parts associated with NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was not repaired due to parts being on backorder. The contact stated the fuel casket, canister purge valve, and fender liner had previously been replaced. The contact was not provided documentation of any repairs that were performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.

The contact owns a 2023 Jeep Gladiator. The contact stated that after parking the vehicle and turning the engine off, approximately two hours later the contact discovered smoke and flames coming from the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the fire, the garage was destroyed and the exterior of the home was partially damaged. A fire report was taken at the scene and the vehicle was later towed away. The fire department and insurance investigator concluded that the fire had originated in the engine compartment of the vehicle. The exact cause of the fire was not determined. The manufacturer was notified of the fire. The local dealer was not contacted. The failure mileage was 1000.

Parking/emergency brake has become unattached and no longer functions. It is a manual transmission and the parking brake is required to keep the vehicle from possibly rolling once parked.

Every time I fill up with gas it splashes up and over quite a bit. I have tried many different ways to get it to stop splashing. Slowed down the flow, changed positions of the tube. Slowed down the flow to try and not let it splash up towards the end of the fill. As soon as it gets close, it splashes over, on my fender, and about a 1 foot gas spot on the ground every time. I have not been to the dealer yet, I have decided to report this online, to see if anyone else has, and I feel this is a safety and hazard issue to the environment.

This Gladiator had at the time less than 5k miles on it. I went to start the Jeep and there was no power. No lights, not starting nothing. I called the dealer. They would not deal with me without going through JEEP WAVE, Called a tow company to tow to the dealer purchased from. The tow truck driver tried to jump the jeep with his portable system. We did get a few lights, still not starting. When the Jeep was delivered to the dealer the service clerk witnessed the same issues. The jeep was then taken to service and put on its charger and it started. I asked what would have drained the battery, but did not explain why this would have happened. The dealer kept the Jeep for a week. They could not reproduce the issue. Jeep Wave called and offered to pay me a sum of money to forget about this problem. From my research, this is an ongoing issue with the Gladiator and it stems from the Aux Battery. When I ask Jeep and the dealer about it they act as if they have no clue as to what I am talking about. All one has to do is google this problem. There are plenty of people having the same issues.

Went, to start the Jeep. No power to anything, dead. Waited a bit tried again nothing. Called Jeep and they sent a wrecker out. he tried to jump nothing. ended up towing to the dealer. They found no issue. Then Jeep sent this letter to me after a few conversations. They must have a problem they do not want to fix.

Brand new Jeep gladiator. 458 miles on it and the windshield glass cracked. No rock or external object hit it, simply faulty glass. I went to an online forum and found that windshields cracking on jeep’s is extremely common and Jeep refuses to warranty or do anything about it.

Headlights on new Jeep vehicles are terribly bright and poorly aimed so that they blind all oncoming traffic. There are many other newer vehicles with similar problems, but Jeeps seems to be the worst, along with Dodge Ram pickups. Please do something about getting laws passed to require proper aiming of headlights. The new HID and LED lights are obnoxious enough when they are aimed properly and there is a tiny change in elevation of the road. But if you drive down a flat country highway, you can easily see 1 out of 10 cars coming at you with much brighter lights than all the others. This should be illegal and those cars should be banned from the road until the problem is fixed.

Purchased new in 2023....vehicle soon started making a "hissing" sound from steering area normally upon first morning startup. The vehicle would then go forward or in reverse when I attempted to come out of "park" but had not released brake yet. brought to dealer for repair 2/26/24 at 6162 miles. dealer replaced vacuum pump as cause of concern. the issue seemed resolved for maybe less than two weeks. same issue returned. The safety concern is that the vehicle should not move with the brake pedal pressed and this issue is allowing the vehicle to move. the brakes have to be pumped several times to get them to work when the issue arises. vehicle is currently back at the dealer since 3/28/24 trying to replicate the issue to resolve since no DTC's are coming up.

At 5,700 miles on my 2023 Gladiator the drivers side rear brake caliper bolt fell out. This created a loud bangin inside the wheel and damaged the wheel as well. Upon stopping the caliper pivoted and lodged into the wheel not allowing me to back up.

At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the safety recall repair has been completed.

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I have 2 Jeep gladiators and both are gasoline powered. The problem is the fuel nozzle cannot go fully into the receptacle to add gas. This causes the fuel nozzle to not sense when to click/stop the fuel coming from the gas station pump when the tank and filler hose of the Jeep are full. The result is that gasoline splashes out of the refueling receptacle and then both onto me and also down the side of the bed of the Gladiator on the drivers side where the fuel refill receptacle is located. I put a camera borescope into the fill nozzle and this obstruction can be seen in the attachment.

This truck shakes (trembles) usually at highway speeds triggered only when there is an irregularity on the pavement, it continues doing that even after I pass the irregularity, until I reduce the speed. My truck has only 2103 miles on it, I have not driven it off roads or any extreme driving. I first noticed the problem at 610 miles. I took the truck to the dealership so they can fix the problem. They did not do anything. I worry about loosing control of the truck and have an accident. I check this and found a name :" death wobble". What can you do? Thanks.

Every single time I try to fill my gas tank, at any gas station, the gas pours out and shoots up fast out of the tank fill hole. I have even slowed down filling, and when I hear it getting close coming up the pipe, I let of the pump handle and it will still come up and splash out. I have 3100 miles on it, and it has done it every single time. I have to wipe gas off my fender and it splashes enough to run down on the ground every time. I think this is an immediate safety and environmental issue.

Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.