2002 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2013. THE CONTACT STATED THAT HE HAD EXPERIENCED THE AIR BAG WARNING LIGHT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE PART AVAILABILITY DATE WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 119000.... UPDATED 10-17-13 *BF

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO RECEIVED A MANUFACTURER RECALL FOR THE FUEL SYSTEM AND STATED THE PARTS FOR REPAIR WERE NOT AVAILABLE EITHER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. *TR

THE DRIVER'S SIDE POWER SEAT BRACKET HAD BROKEN IN TWO, TIPPING THE SEAT TO THE RIGHT. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED BUT WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS TO BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR, AS MENTIONED IN THE RECALL SUMMARY. THE CONTACT HAD NOT EXPERIENCED FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 12V527000 (AIR BAGS) AND THE REPAIR PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THE VIN WAS UNAVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

I RECEIVED A RECALL NOTICE APPROXIMATELY TWO MONTHS AGO SAYING THE VEHICLES AIR BAGS MAY DEPLOY WITHOUT NOTICE OR INCIDENT. I HAVE REPEATEDLY CALLED TO GET THIS CORRECTED AND HAVE BEEN TOLD THAT THE PART IS NOT AVAILABLE. I CALLED THE CHRYSLER HEADQUARTERS AND WAS TOLD THAT THE PART HAS NOT YET BEEN MANUFACTURED AND THERE IS NO TIMELINE FOR WHEN THE PART MAY COME IN. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED OF THE SAFETY CONSEQUENCES. THE CURRENT MILEAGE WAS 125,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 12V525000 (SEATS) AND 12V527000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WIRING FOR THE AIR CONDITIONING UNIT AND THE HEATER COIL RESISTOR OVERHEATED AND BURNED. THERE WAS A CONSTANT SMELL OF BURNING HEAT THROUGH THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THERE WERE NO RECALLS AND THE RESISTOR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 184,893.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ITS BEEN OVER A YEAR SINCE HE RECEIVED THE RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). HE WAS VERY CONCERNED ABOUT HIS SAFETY, SINCE HE WAS OPERATING THE VEHICLE WITH A RISK OF THE AIR BAG DEPLOYING. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA ID NUMBER: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 ( AIR BAGS) AND WAS VERY CONCERNED SINCE HE BELIEVED THE FAILURE SPECIFIED IN THE NOTICE WAS A VERY SERIOUS SAFETY ISSUE AND THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF HIS CONCERN BUT THEY WERE NOT ABLE TO PROVIDE A TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 114,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD EXPERIENCED THE AIR BAG WARNING LIGHT FAILURE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING ILLUMINATED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS: INADVERTENT BAG DEPLOYMENT) AND CONTACTED THE DEALER TO SECURE AN APPOINTMENT FOR RECALL SERVICE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT YET AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FOR THE RECALL PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT MILEAGE WAS 80,000.

NOTICE OF PROBLEM FROM CHRYSLER, SOME EIGHT MONTHS AGO AND CORRECTION STILL NOT PERFORMED. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO HAVE THE VEHICLE SERVICE PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND NOTICED THAT THE ENTIRE INSTRUMENT WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS AN ELECTRICAL CIRCUIT SHORTAGE. THE BRAKE SENSOR WAS REPLACED AND AFTER THE REPAIR WAS PERFORMED, AN UNKNOWN WARNING INDICATOR BEGAN TO ILLUMINATE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS DEFECTIVE AND WOULD HAVE TO BE REPLACED BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THE PART WAS NOT AVAILABLE TO REMEDY THE VEHICLE AND THEY HAD NO IDEA WHEN THE PART WOULD BE AVAILABLE. THE CONTACT STATED IT'S BEEN FOUR MONTHS SINCE THE CONTACT RECEIVED A RECALL NOTICE. THE CONTACT ALSO CALLED THE MANUFACTURER REGARDING WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER ALSO DID NOT GIVE A DATE REGARDING WHEN THE PART WOULD BE AVAILABLE TO REMEDY THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 09-18-13 *BF

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT CALLED THE DEALER AND THE MANUFACTURER IN AN ATTEMPT TO SCHEDULE AN APPOINTMENT FOR THE RECALL SERVICE HOWEVER, NEITHER COULD ADVISED THE CONTACT ON WHEN THE PARTS NEEDED TO COMPLETE THE SERVICE WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 12V527000 (AIR BAGS: INADVERTENT AIR BAG DEPLOYMENT) AND CONTACTED THE DEALER TO SECURE AN APPOINTMENT FOR RECALL SERVICE. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO COMPLETE THE REPAIR HAD NOT BECOME AVAILABLE. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE COULD NOT BE SERVICE WITHIN A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAG). THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE TEN MONTHS AGO. THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

CHRYSLER ANNOUNCED A RECALL OF MY 2002 JEEP GRAND CHEROKEES M35/NHTSA 12V-527 INFORMING ME THAT THERE WAS "A SMALL CHANCE OF AN ELECTRICAL OVERSTRESS COULD OCCUR AND IF THIS OVERSTRESS CONDITION OCCUR, IT COULD CAUSE DAMAGE TO THE ORC COMPUTER CHIP CAUSING THE AIRBAG LIGHT TO ILLUMINATE, FOLLOWED ALMOST IMMEDIATELY BY AN INADVERTENT DEPLOYMENT OF THE FRONT OR SIDE AIRBAG! INADVERTENT DEPLOYMENT OF THE AIRBAGS MAY INCREASE THE RISK OF INJURY AND THE POSSIBILITY OF A VEHICLE CRASH." CHRYSLER INTENDS TO REPAIR MY VEHICLE, HOWEVER; THE PART IS CURRENTLY NOT AVAILABLE. WHY IS IT TAKING CHRYSLER SOOO LONG WITH PRODUCING THIS PART??? I CONTACTED MY LOCAL CHRYSLER DEALERSHIP ONLY TO FIND OUT, THE DEALER HAD NO KNOWLEDGE OF THIS RECALL AND COULD NOT ADVISE IF MY VEHICLE WAS EVEN SAFE TO DRIVE. THIS IS EXTREMELY POOR CUSTOMER SERVICE AND NEEDS TO BE RESOLVED, ASAP. IT WOULD APPEAR SINCE THIS VEHICLE IS MORE THAN 10+ YEARS OLD CHRYSLER DOES NOT HAVE ANY INTENTIONS ON THE REPAIR AND DOES NOT WANT TO ACCEPT LIABILITY IF AN ACCIDENT OCCURS WHILE I AM DRIVING IT. AGAIN, EXTREMELY POOR CUSTOMER SERVICE!!!!!!! *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE. IN ADDITION, THE ANTI-THEFT SYSTEM WOULD MALFUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE CONTACT SPOKE WITH THE DEALER AND WAS ADVISED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A DATE IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000. *TR

RECEIVED RECALL NOTICE FOR AIRBAG SYS OCCUPANT RESTRAINT CONTROL, HAVE CALLED NUMEROUS TIMES FOR UPDATE AND CONTINUE TO BE TOLD A FIX IS NOT YET AVAILABLE. IT IS NOW JAN 2014 AND STILL NO FIX, TELL ME WHAT IT IS GOING TO TAKE TO GET THIS DONE? WOULD CHRYSLER MANAGEMENT LET ONE OF THEIR FAMILY MEMBERS DRIVE ONE OF THE RECALLED VEHICLES? *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN NOVEMBER 2012, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS SENT A LETTER FROM CHRYSLER ABOUT MY JEEP GRAND CHEROKEE AIRBAG PROBLEM. IN NOVEMBER OF 2012 THIS VEHICLE, WHICH IS DRIVEN BY MY 20 YEAR OLD DAUGHTER, HAD THE AIRBAG LIGHT ILLUMINATE. I CONTACTED OUR MECHANIC HERE IN BEND, OREGON AND HE INFORMED ME THAT THE AIRBAGS WERE NOT FUNCTIONING AND THAT IMMEDIATE ATTENTION WAS NEEDED TO REPAIR THIS PROBLEM. I DID NOT ALLOW MY DAUGHTER TO DRIVE THE CAR AND HAD THE REPAIR MADE AT A COST OF ABOUT $500.00 DOLLARS. SHORTLY AFTER THIS REPAIR, I RECEIVED THE RECALL NOTICE FROM CHRYSLER AND TALKED TO MY MECHANIC WHO CONFIRMED THAT THIS IS EXACTLY THE REPAIR THAT WAS MADE. I SEND CHRYSLER THE REPAIR BILL AS THEY STATED ON THE RECALL FORM. TWO WEEKS AGO I RECEIVED A PHONE CALL FROM CHRYSLER INFORMING ME THAT THE PARTS ARE NOT AVAILABLE TO FIX THIS PROBLEM AND THEY ARE NOT SURE OF WHAT IS CAUSING THE PROBLEM, THEREFORE THEY WILL NOT BE REFUNDED FOR THIS REPAIR. CHRYSLER IS TRYING TO DELAY OR DENY THIS VERY SERIOUS SAFETY ISSUE AND I DO NOT APPRECIATE THE WAY THIS WAS HANDLED. *TR

TL* THE CONTACT OWNS A 2002 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED AS THE WARNING CHIME SOUNDED. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), AND WAS TAKEN TO THE DEALER FOR RECALL SERVICE. THE CONTACT WAS THEN INFORMED THAT THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED HE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING 75 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED TEN TIMES. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THERE WOULD BE A CHARGE TO INSPECT THE VEHICLE EVEN THOUGH THERE WAS A RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALLS REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY AIRBAG LIGHT CAME ON AFTER A SERIES OF BEEPS WHILE DRIVING IN MY 2002 JEEP CHEROKEE LAREDO. I TOOK IT TO MY MECHANIC THAT HOOKED IT UP TO A MACHINE AND IT WAS DETERMINED MY AIRBAGS ARE NOT FUNCTIONING. I RECEIVED A RECALL NOTICE SHORTLY AFTER IN THE MAIL STATING THERE WAS AN AIRBAG RECALL ON MY JEEP. THE AIRBAGS HAVE A POTENTIAL TO HAVE AN INADVERTENT AIRBAG DEPLOYMENT. I TOOK IT TO THE JEEP DEALER AND THEY INSPECTED THE PROBLEM AND STATED THAT IT WAS A PROBLEM UNDER THE RECALL, STATED MY AIRBAGS ARE NOT FUNCTIONING AND UNPLUGGED MY AIRBAG SO THAT THERE WOULD BE NO CHANCE OF A INADVERTENT DEPLOYMENT ON ME WHILE DRIVING. THIS WAS SAFER THAN DRIVING WITHOUT AIRBAG PROTECTION, I WAS INSURED I WOULD GET THE AIRBAGS TAKEN CARE OF AS SOON AS PARTS WERE AVAILABLE. I HAVE CALLED THE JEEP RECALL DEPARTMENT AND HAVE BEEN TOLD TWICE I WAS MOVED TO THE TOP OF THE LIST AND WOULD GET A CALL AS SOON AS PARTS ARE AVAILABLE. IT IS NOW 9 MONTHS LATER AND I AM STILL DRIVING AROUND WITHOUT AIRBAGS. I CANNOT SELL MY VEHICLE DUE TO IT NOT BEING IN SAFE CONDITION AND DO NOT LIKE DRIVING AROUND WITH MY CHILDREN IN THE CAR WITHOUT AIRBAG SAFETY. I ONLY DRIVE AROUND TOWN AND FEEL LIKE THIS IS NOT BEING TAKEN CARE OF IN A TIMELY MANNER. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 213,009 AND THE CURRENT MILEAGE WAS 213,110. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER:12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THAT THE NEW PART MIGHT BE AVAILABLE IN MARCH OF 2013. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 120,000.

THIS VEHICLE IS SUBJECT TO RECALL 12V527000. 10 MONTHS LATER, THERE IS NO FIX FROM CHRYSLER. WE LIVE IN A SAFETY INSPECTION STATE. THIS VEHICLE CANNOT PASS SAFETY INSPECTION WITH THE AIR BAG LIGHT ON ALL THE TIME. OUR PAST SAFETY INSPECTION EXPIRED 8/31/13. NOTE THAT IN OUR STATE, THE SAFETY INSPECTION STICKER IS MUCH LARGER THAN THE REGISTRATION STICKER. IT'S EASIER FOR THE POLICE TO DETECT EXPIRED SAFETY THAN EXPIRED REGISTRATION. WE CANNOT LEGALLY DRIVE THIS VEHICLE NOW & EVERY CONSUMER PROTECTION AGENCY I'VE CALLED TELLS ME WE HAVE NO RECOURSE. THIS VEHICLE CANNOT EVEN BE SOLD HERE, EXCEPT FOR PARTS!!!! WE NEED TO HAVE SOMETHING TO DRIVE WHILE CHRYSLER FIGURES OUT HOW THIS CAN BE FIXED, BUT IT SEEMS THEY'RE ALLOWED TO ASSIGN THE B TEAM TO THIS PROBLEM PART-TIME - AS LONG AS THEY SAY THEY'RE WORKING ON IT, WHO CARES IF A LOT OF PEOPLE ARE STUCK WITH LONG-TERM ILLEGAL VEHICLES. THIS IS ONE HECK OF A WAY TO TREAT CUSTOMERS, AND THERE MUST BE SOME **QUICK** AVENUE OF REDRESS FOR US, BECAUSE WE NEED A CAR NOW.

AIRBAG WARNING INDICATOR ILLUMINATED AT VEHICLE START UP. INDICATOR REMAINS ON CONTINUOUSLY AS DESCRIBED UNDER NHTSA 12V-527. DEALER STATED ON 6/13/13 THAT JEEP HAS NO FIX FOR THIS ISSUE AND HAS NO INTENTION OF CORRECTING THIS ISSUE IN THE FUTURE. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE FIRST RECALL NOTICE A YEAR AGO AND HAD RECENTLY RECEIVED A SECOND RECALL NOTICE FOR THE SAME REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS.THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER HAS ISSUED OVER 10 RECALLS ON MY 2002 JEEP GRAND CHEROKEE AND HAVE FAILED TO COMPLETE ANY OF THE REQUIRED RECALL SERVICE. THEY HAVE NOT RECEIVED ANY PARTS FROM THEIR SUPPLIERS TO REPLACE THE DEFECTIVE PARTS COVERED UNDER THE RECALL. THE AMOUNT OF AFFECTED VEHICLES ARE OVER 950.000 CHRYSLER HAS STILL FAILED TO RESOLVE ANY OF THE OUTSTANDING RECALLS ON MY VEHICLE, AND HAS NOT OFFERED SUBSTITUTE TRANSPORTATION AFTER 9 MONTHS THAT THE NUMEROUS RECALLS WERE ISSUED, AND NOT RESOLVED DUE TO ZERO AVAILABILITY OF REPLACEMENT PARTS. THIS IS A MAJOR SAFETY LIABILITY THAT CHRYSLER IS CONVENIENTLY IGNORING UPDATED 06/4/13*LJ *TR

IT HAS BEEN A YEAR AND HALF SINCE I RECEIVED MY FIRST NOTICE THAT MY JEEP HAD A RECALL. SAFETY RECALL M35/NHTSA 12-527. I HAVE CONTACTED MY JEEP DEALER AT LEAST FOUR TIME IN THE LAST 12 MONTHS AND WAS TOLD THERE WASN'T ANY PARTS FOR THE REPAIR OR RECALL. HOW LONG DO I HAVE TO WAIT FOR THE REPAIR AS CHRYSLER DOES SEEM TO CARE IF THERE ARE ANY PARTS TO FIX THIS RECALL. *TR

J'AI UN PROBLEME DE FEINAG A FAIBLE VITES LES ROUS QUI BLOQUE VOITURE PIQUE A LAVAN DERAP VEILLEZ EXPLIQUER MERCI. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS A RECALL BUT HIS VIN WAS NOT INCLUDED. THE RECALL NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 150,000.