NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Jeep Grand Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR OF VEHICLE AFTER THE BRAKES WERE RELEASED. *AK. THE VEHICLE WAS RETURNED TO THE DEALERSHIP THREE TIMES AND THE PROBLEM WAS STILL NOT RESOLVED. *JB
WITH ENGINE ON DRIVER PRESSED BRAKE PEDAL AND MOVED THE SHIFTER FROM PARK TO DRIVE WHEN VEHICLE BEGAN TO RACE. WITH BOTH FEET ON THE BRAKES VEHICLE WOULD NOT STOP, IT CONTINUED TO RACE, HITTING A PARKED CAR. HAD TO TURN ENGINE OFF TO STOP THE VEHICLE. *AK
CPNSUMER COMPLAINED ABOUT A PROBLEM WITH THE POWER LOCKS ON THE DOORS. *AK
AT ANY SPEED WHEN BRAKE PEDAL IS DEPRESSED CONSUMER FEELS PULSATION AND VIBRATION IN THE STEERING WHEEL AND FRONT WHEELS. DEALER REPLACED ROTORS AND CALIPERS, BUT PROBLEM STILL RECURRED. *AK
WHEN APPLYING THE BRAKES THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE ROTORS AND BRAKES NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
THE TRUCK IS EQUIPPED WITH A TIRE PRESSURE REGULATOR DEVICE. INTERMITTENTLY, THE DEVICE WARNING LIGHT ILLUMINATES ON THE DASHBOARD, WHICH IS AND INDICATION OF LOW TIRE PRESSURE. WHEN THE LIGHT COMES ON THE TRUCK WAS TAKEN TO THE DEALERSHIP TO HAVE THE TIRE PRESSURE CHECKED. THE TIRE PRESSURE IS FINE. A POSSIBILITY OF A MALFUNCTION IN THE TIRE PRESSURE WARNING DEVICE. *LA