2007 Jeep Grand Cherokee Air Bags & Restraints Problems

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR HEADACHES AND WHIPLASH, AND THE CHILD PASSENGER SEATED IN THE REAR SUSTAINED WHIPLASH. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS NOTIFIED AND THE VEHICLE WAS TOWED TO A FACILITY. THE CONTACT STATED THAT THE INDEPENDENT SOURCE THAT SOLD HER THE VEHICLE MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), WHICH WAS RELATED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14017 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT*JB *DT CONSUMER STATED THE AIRBAG DID NOT DEPLOY AT 45MPH WHEN HER DAUGHTER HIT ANOTHER CAR.*JB *DT*JB

UNCERTAIN BUT THE VEHICLE WAS IN MOTION THE BRAKES FAILED TO STOP THE VEHICLE MAKING CONTACT WITH ANOTHER VECHICLE AT APPROXIMATELY 50 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143883. *DSY *DT *JB

VECHICLE WAS IN MOTION BRAKES FAILED, CAUSING FRONT END OF JEEP TO MAKE CONTACT WITH ANOTHER VECHICLE APPOX. SPEED AT TIME OF IMPACT 60 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143877. *DSY

WHILE DRIVING 40 MPH ON A 2 LANE ROAD THE PASSENGER SIDEWALL AIRBAG DEPLOYED SECONDS AFTER THE AIRBAG WARNING LIGHT CAME ON. THERE WAS NO IMPACT. CAR WAS DRIVEN ABOUT 2 MILES TO THE JEEP DEALER WHERE IT WAS PURCHASED. THEY SUGGESTED I CALL CHRYSLER. CHRYSLER SENT AN ENGINEER TO INVESTIGATE. CHRYSLER SENT ME A LETTER STATING THAT THERE WAS NOTHING THAT WOULD LEAVE THEM TO BELIEVE IT WAS THE MANUFACTURER'S RESPONSIBILITY. I AM TRYING TO FIND OUT WHY IT DEPLOYED. CHRYSLER WILL NOT PROVIDE ME WITH THIS INFORMATION. IF THEY CAN MAKE A DETERMINATION THAT IT WAS NOT A MANUFACTURER DEFECT, THEN THEY SHOULD KNOW WHAT CAUSED IT IN ORDER TO MAKE THAT DETERMINATION. I SPOKE TO AN AUTO BODY SHOP AS SUGGESTED BY THE DEALER TO GET A ROUGH ESTIMATE OF THE REPAIR COST BUT THEY SAID THEY WERE NOT INTERESTED IN REPAIRING IT WITHOUT KNOWING WHAT CAUSED IT DO TO LIABILITY ISSUES, WHICH I UNDERSTAND. I DO NOT KNOW WHAT CAUSED THE DEPLOYMENT BUT CHRYSLER MUST KNOW OR ELSE THEY COULDN'T DETERMINE IT WAS NOT A MANUFACTURE PROBLEM.....UPDATED 11/21/17 *BF *TT

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT ILLUMINATED AND PARTS NOT AVAILABLE FOR REPAIRS. *SMD

ESP BAS LIGHT CAME ON & DEALER INFORMED ME IT IS A FAULTY CLOCKSPRING.

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PASSENGER SIDE SEATBELT RECEPTACLE BEGAN TO STICK AND NOT RELEASE RELIABLY. WITHIN A WEEK, THE SEATBELT BUCKLE WOULD NOT GO INTO THE RECEPTACLE, RENDERING THE SEATBELT USELESS. THE JEEP DEALERSHIP QUOTED A PRICE OF $413 BEFORE TAX TO REPLACE THE DEFECTIVE PART.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE ABS AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE CRASHED INTO A CONCRETE WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

I HAVE EXPERIENCE WITH FRONT DRIVER AND PASSENGER SEAT BELT FOR FAILURE TO RETRACT BACK TO REEL PROPERLY. THIS VEHICLE UNDER LIFETIME SERVICE CONTRACT THROUGH CHRYSLER. I DEMONSTRATED SERVICE MANAGER TWICE AND SHE SAID HER MECHANIC TESTED AND IT WAS MEET FACTORY SPECIFICATION. THE REEL DESIGNED BY MANUFACTURER WAS VERY POOR DESIGNED WITH CHEAP MATERIALS. THE BELTS UNABLE TO RETRACT DURING VERY COLD WEATHER. MY WIFE ALMOST TRIPPED OUT WHILE SHE WAS EXIT THE VEHICLE BECAUSE OF FAILURE RETRACT THE BELT PROPERLY. THE DRIVER SIDE HAD BEEN REPLACED TWICE IN PAST BUT FIRST TIME ON PASSENGER SIDE. I SPOKE WITH CUSTOMER SERVICE AT FACTORY AND THEY ALWAYS FAVOR FOR SERVICE REPRESENTATIVE OVER CUSTOMER. I BECAME VERY FRUSTRATING AND CONCERN ABOUT OUR SAFETY. I HAVE PICTURES OF THE INCIDENTS SHOW BELTS WERE NOT RETRACT AND LEFT LOOSE TO ALLOW DOOR STRIKE THE BELT AND DEGRADE THE STRENGTH IN CASE OF ACCIDENT. MY CONCERN THAT IF I MAY INVOLVE AN ACCIDENT AND WILL BELT ABLE TO STOP ME FROM IMPACT WITH STEERING WHEEL OR WINDSHIELD. THAT IS WHY I FEEL UNCOMFORTABLE WITH THIS SITUATION. I HAVE TO ARRANGE FOR PURCHASE REPLACEMENT DRIVER/PASSENGER SEAT BELTS FOR $138.00 EACH PLUS SALES TAX AND MY PRECISION TIME AND DRIVING TO THE DEALER. SO FAR, MY EXPERIENCE WITH CHRYSLER, GENERAL MOTORS AND FORD WERE NOT GREAT AND MY JEEP WILL BE LAST VEHICLE FOR MY WIFE AND MYSELF. BECAUSE THEY SHOWED THAT THEY CARE ABOUT MONEY INSTEAD OF SAFETY. *TR

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE CONCERNING OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT. *TGW THE CONSUMER STATED THE DEALER INSTALLED THE ORC JUMP HARNESS. HOWEVER, THE AIR BAG AND SEAT BELT INDICATOR LIGHTS WERE STILL ON, WHICH THE MECHANIC ACKNOWLEDGED, BUT STATED THERE WOULD BE A CHARGE FOR INSPECTING THE VEHICLE. THE CONSUMER STATED SINCE THE LIGHTS WERE STILL ON, THE DEALER DID NOT RESOLVE THE PROBLEM PURSUANT TO THE RECALL. *JB

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE CRASHED INTO HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND A CONCUSSION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING WHILE THE CONTACT WAS DRIVING 45 MPH. THE FAILURE BURNED THE WIRES AND CAUSED THE ELECTRICAL SYSTEM TO FAIL. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURE SENT AN ENGINEER TO INSPECT THE FAILURE. THE ENGINEER CONCLUDED THAT THE INADVERTENT AIR BAG DEPLOYMENT WAS NOT CAUSED BY A MANUFACTURING DEFECT, ALTHOUGH THE ENGINEER DID NOT PROVIDE A SPECIFIC CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 180,000.

SEAT BELT FAILED TO RETRACT WHEN EXIT AND ALSO FAILED TO SECURE THE BELT PROPERLY. SOMETIMES, IT STUCK AND HAD TO EFFORT TO RELEASE THE BELT PROPERLY. THE SEAT BELT WAS REPLACED UNDER FACTORY WARRANTY. NOW, THE SEAT BELT RETURNED SAME PROBLEM AS ORIGINAL. I HAVE TO PAY 100 DOLLARS UNDER CONTRACT TO REPLACE IT. IT MAY LAST FOR A YEAR BEFORE HAVE TO REPLACE AGAIN AND AGAIN. I WENT TO USED CAR LOT AND SAW JEEP GRAND CHEROKEE AND FOUND OUT THE SEAT BELT WAS LOOSE AND UNABLE TO RETRACT PROPERLY. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A FAILURE DID NOT EXIST IN THE VEHICLE. THE DEALER STATED THAT THE AIR BAGS FUNCTIONED AS INTENDED. THE VEHICLE WAS IN THE DEALERS POSSESSION TO HAVE THE BODY DAMAGE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.

2007 JEEP GRAND CHEROKEE -- INVOLVED IN A ACCIDENT AT APPROX 55 MPH. ENTIRE FRONT END OF VEHICLE DESTROYED, $7700 DAMAGE. THE AIR BAG DID NOT DEPLOY.

I WAS STOPPING WHEN I WAS REAR-ENDED BY A VEHICLE GOING APPROXIMATELY 60 MILES PER HOUR. THE IMPACT OF THE COLLISION PUSHED ME INTO THE VEHICLE IN FRONT OF ME. MY SEAT BELT (ONE PIECE) EXPERIENCED A PARTIAL FAILURE. THE LAP BAND LOCKED UP, HOWEVER THE SHOULDER PIECE FAILED TO LOCK, CAUSING MY HEAD TO HIT THE STEERING WHEEL. IN THE EMERGENCY ROOM, I RECEIVED 5 STITCHES ON THE BRIDGE OF MY NOSE AND AM EXPERIENCING SIGNIFICANT BRUISING AND SWELLING OF THE FACE. *TR

AIRBAG LIGHT KEEPS COMING ON. AM TOLD THAT THIS INDICATES THAT THE AIRBAG RESTRAINT SYSTEM IS NOT WORKING. HAVE TAKEN IT IN TO THE JEEP DEALER SEVERAL TIMES AND THEY THINK IT HAS TO DO WITH THE REMOTE STARTER THAT WAS INSTALLED BY THE SAME JEEP DEALER, YET THAT WAS ALMOST 2 MONTHS AGO BUT THE PROBLEM STILL PERSISTS. *TR