NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Jeep Grand Wagoneer. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
While I was driving at around 35 miles per hour and tried to stop in a short distance because of the “should I go or not” situation at the traffic light, the whole vehicle was shut off at a blink of an eye. Soon after I noticed it and tried to imitate the incident to make sure I wasn’t mistaken, it happened three time in a row. The incident can only be seen at night time when light from the headlight is visible since it happens so quick. It wasn’t just about headlight. The engine shut off and turned back momentarily as well. Thankfully each event didn’t last longer than a second and there weren’t any vehicles nearby. When I told a CDJR Monrovia service department manager about the incident and said we need to investigate, he was not serious about it. And nothing was inspected upon the request. There were no warning signs prior to the failure.
On 2/23/2022, owner struck a medium sized pothole. The vehicle lit up several warning lights (ABS, traction control, etc.) as well as the check engine light. At this time, the driver applied the brakes and they went to the floor. Driver was able to coast into a roundabout and eventually into a parking lot and got the vehicle stopped. Upon shutdown and re-start, the vehicle had brakes again. Vehicle was taken to dealer on 2/23/22 and returned on 2/25/22. Several updates were programmed and battery was replaced. On 3/5/22 driver hit a medium sized pothole on a major interstate at 65 mph and the same thing happened. Luckily traffic was very light as the time and driver was able to exit the freeway and coast to a stop. The car was brought to the dealer again on 3/7/22 where it remains to this day.
The interior radio and heat and air display brightness. The brightness changes independently of lighting stays on 15 min to long at dusk, come on 17 min to quick at dawn causing a blinding effect for the driver putting anyone in vehicle and other drivers at risk. Took to dealer twice first time they said all of wagoners operated like this second time they said it was a software programming issue. There is no warning when this happens just super brightness.
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.