2007 Jeep Liberty Complaint Log

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE SEAT BELT FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,001. MA 09/03/15 UPDATED 10/19/2017*CN

I HAVE BEEN WAITING OVER 3 MONTHS FOR THE DEALERSHIP TO GET THIS PART. THIS IS A REAL SAFETY ISSUE. WHAT IF I WAS IN AN ACCIDENT? PLEASE, PLEASE GET ME AN ANSWER ON THIS . I CALLED CHRYSLER DIRECTLY AND THEY DO NOT KNOW WHEN THESE PARTS WILL BE IN. I AM AFRAID TO DRIVE MY CAR, BUT MUST GET TO WORK. THANK YOU CLOCK SPRING 68271255AA *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE SEPARATED FROM THE BALL JOINT WHILE DRIVING 60 MPH. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 220,000.

N46 SAFETY RECALL - I WAS ADVISED BY INDIAN TRAIL CHRYSLER DODGE JEEP THAT RECALL COULD NOT BE PERFORMED DUE TO CORROSION OF FRAME. WHAT, IF ANYTHING, CAN I DO TO INSURE THE SAFETY OF MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 06V493000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

I KEEP HAVING A PROBLEM WITH THE STEERING COLUMN. I HAVE FIXED THIS SAME PROBLEM 3 DIFFERENT TIMES. THE LAST TIME I FIXED THE PART SEEMS TO HAVE CHANGED AND THE PART WAS HIGHER THE LAST TIME. THE PART CHANGED SUPPOSEDLY TO BE BETTER THAN THE PREVIOUS PART BUT IT SEEMS TO GO OUT EVERY YEAR. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS VANDALIZED, WHICH CAUSED THE VEHICLE TO HAVE REQUIRED REPAIRS. THE INSURANCE COMPANY COVERED THE DEALER REPLACING THE IGNITION SWITCH, WIRING, INSTRUMENT PANEL, AND THE 4 WHEEL DRIVE FUNCTION, REPROGRAMMED THE MASTER KEY, ALONG WITH ADDITIONAL REPAIRS. MONTHS LATER, THE SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND THEN REMAINED LIT. THE CONTACT ALSO HEARD AN ABNORMAL NOISE WHILE TRAVELING OVER 40 MPH EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED, BUT THE PART WAS ON BACKORDER. THE CONTACT ALSO CHECKED WITH A SECOND DEALER WHO ALSO INDICATED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE WHILE WAITING FOR THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN PUMPING GAS AND IT SHUTS OFF AUTOMATICALLY GAS SPEWS OUT LIKE A VOLCANO FROM THE GAS TANK. IT'S SO BAD THAT THE GAS ATTENDANT HAS HAD TO COME OVER AND PUT ABSORBENT MATERIAL ON TOP OF THE GAS SPILL AND WE'VE HAD TO WASH DOWN OUR CAR SO IT WON'T EAT THE PAINT. I CONTACTED JEEP WHO TOLD ME THERE IS NO RECALL ON THIS PARTICULAR VEHICLE, BUT THIS IS A PROBLEM WITH OTHER JEEP MODELS AND THERE IS A CURRENT RECALL ON THOSE MODELS. IT SOUNDS LIKE THEY NEED TO EXPAND THEIR RECALL TO INCLUDE THE 2007 JEEP LIBERTY'S THAT HAVE THIS PROBLEM. THANK YOU. *TR

EVER SINGLE TIME I FILL UP MY GAS TANK IT OVERFLOWS. THIS IS NOT ANYTHING NEW. THE MODEL OF MY CAR ONE YEAR AFTER HAS A FUEL TANK RECALL SO WHY ISN'T THERE ONE FOR THE 200 KJ JEEP LIBERTY.

FUEL GUSHES OUT OF TANK EVERYTIME IT IS FILLED UP. HAPPENS AT ALL GAS STATIONS. NEEDS TO BE RECALLED. SAFETY RISK AND ALSO ENVIRONMENTAL RISK. *TR

CLOCK SPRING CONTROLLING AIR BAG, HORN AND CRUISE CONTROL FAILURE. MY CRUISE CONTROL WENT OUT BUT I WAS TOLD THIS COULD CAUSE THE AIR BAG TO GO OFF WITHOUT WARNING. JEEP DEALER SAID THEY HAVE NO PARTS AND NO FIX AVAILABLE AT THIS TIME! WHEN AND IF THIS PART ON BACK ORDER COMES IN IT IS GOING TO COST AN ESTIMATED $400.00 TO FIX. THIS SHOULD BE A RE-CALL AS OUR SAFETY IS ON THE LINE. SOME 700 ON BACK ORDER AS OF TODAY. *TR

2007 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED THE DEALER REFUSED TO ADDRESS THE MATTER IN A REASONABLE TIME. THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. *JB

RIGHT FRONT OF 2007 JEEP LIBERTY FELL TO THE GROUND JUST AFTER MOVING FORWARD IN A PARKING LOT. WHEEL BENT OUT AND ALL FLUIDS RELEASED TO THE GROUND. IF THIS HAD HAPPENED A FEW MINUTES LATER WOULD HAVE BEEN DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE WOULD NOT MOVE WHEN PUSHED, SO MOST LIKELY AT THAT SPEED IT WOULD HAVE FLIPPED OVER CARRYING A MOTHER AND CHILD. JEEP HAD RECALLS FOR THIS PROBLEM THROUGH 2005. THERE ARE MANY COMPLAINTS ON THIS EXACT ISSUE ON THE 2007. JEEP REFUSED TO ASSIST IN ANY WAY. THE MANAGER STATED THAT IT WAS NOT UNDER WARRANTY. PARTS NEEDED FOR REPAIR: CONTROL ARM, BALL JOINT AND WHEEL WHICH WAS CRACKED WHEN THE INCIDENT OCCURRED. 1231.00. JEEP NEEDS TO STEP UP AND COVER/REIMBURSE FOR SAFETY ISSUES THAT ARE KNOWN ISSUES ON THEIR VEHICLES. NO GOOD FAITH FOR SAFETY FROM JEEP. RECALL THESE PARTS BEFORE PEOPLE GET KILLED. *TR

EVERY TIME I FILL UP FOR GAS, THE AUTOMATIC SHUTOFF IS TRIGGERED TOO LATE AND A SIGNIFICANT AMOUNT OF GAS SPILLS OUT OF THE CAR, SOAKING THE SIDE OF THE CAR, THE PUMP HANDLE, THE GROUND AROUND IT, AND ANYONE STANDING NEXT TO THE TANK. THIS CREATES A SIGNIFICANT RISK OF FIRE, AND IS ALSO HARMFUL FOR THE ENVIRONMENT. THERE WAS NO ATTEMPT TO TOP OFF THE TANK. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND REAR WINDOWS FAILED TO GO UP OR DOWN WHILE USING THE WINDOW SWITCHES. ALSO, THE FRONT PASSENGER SIDE AND REAR WINDOWS MOVED VERY SLOWLY WHEN THE WINDOW SWITCH WAS ACTIVATED. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW REGULATOR FAILED, CAUSING THE WINDOW TO OPEN WITHOUT THE WINDOW SWITCH BEING DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE TPMS WARNING LIGHT WAS ILLUMINATED EVEN THOUGH THE TIRE WAS INFLATED TO THE MANUFACTURER'S VEHICLE SPECIFICATION. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

WHILE REFUELING THE VEHICLE, THE AUTO GASOLINE SHUTOFF FAILED TO WORK AND GAS SPILLED ALL OVER THE VEHICLE AND GROUND. THIS HAS HAPPENED SEVERAL TIMES AND APPEARS TO BE A DEFECT. OUR CHRYSLER TOWN & COUNTRY WORKS FINE AT THE SAME GAS STATION. *TR

THIS COMPLAINT IN REGARDS TO THE BLOWER MOTOR. I CONTACTED CHRYSLER ABOUT THE BLOWER MOTOR ON MY JEEP BECAUSE THIS IS THE SECOND TIME I'VE HAD A PROBLEM WITH IT. THE FIRST TIME WAS TAKEN CARE OF BECAUSE IT WAS STILL UNDER WARRANTY AFTER MY PURCHASE IN 2014. BUT IT HAS GONE OUT AGAIN. THIS TIME THE BLOWER MOTOR HAD GOTTEN SO HOT THAT IT MELTED THE WIRE CASING OF THE WIRES. THIS COULD HAVE CAUSED A FIRE. THE COMPANY SAID THAT SINCE IT'S NOT UNDER WARRANTY IT'S NOT THERE PROBLEM. I FEEL THAT SOMEONE SHOULD LOOK INTO THE PROBLEM WITH THE BLOWER MOTORS. I HAD ALSO CONTACTED THE DEALERSHIP BECAUSE THERE HAD BEEN A RECALL ON TRAILER HITCH. WHILE I WAS ON THE PHONE WITH THEM I ASKED ABOUT THE BLOWER MOTOR. THEY SAID THAT THERE WASN'T A RECALL ON IT. BUT THE PERSON I SPOKE TO HAD SAID HE HAS THE SAME VEHICLE AND THE SAME THING HAPPENED TO HIM AND THAT HE HAD TO PAY FOR THE REPAIRS. THIS IS AN OBVIOUS PROBLEM WITH THIS MODEL BLOWER MOTOR AND CHRYSLER SHOULD TAKE IT SERIOUSLY BEFORE SOMEONE GETS INJURED OR KILLED BECAUSE IT STARTS A FIRE. I WAS JUST LUCKY ENOUGH THAT MINE DIDN'T CATCH FIRE. *TR

THE PASSENGER AIR BAG WARNING LIGHT DEPLOYED OR ILLUMINATED FOR AN UNKNOWN REASON AND HAS REMAINED ON THROUGH THE EVENING. WHEN I ARRIVED HOME AND RESTARTED THE VEHICLE THE LIGHT CAME ON WHEN I STARTED THE CAR AND THEN TURNED OFF. I HAVE NEVER NOTICED THIS INTERMITTENT ERROR LIGHT PRIOR TO THIS DATE. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V493000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 128,000.

CHRYSLER JEEP SAFETY RECALL NOTIFICATION THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. *MW THE CONSUMER STATED IT HAS BEEN OVER A YEAR SINCE SHE RECEIVED THE RECALL, AND THE PARTS WERE STILL NT AVAILABLE. RECALL# 13V252000. *JB

I WAS DRIVING TO MY DAD'S FOR THANKSGIVING, AND ON THE PA TURNPIKE MY JEEP SUDDENLY DROPPED FROM 60MPH TO 20MPH AND UNDER THE HOOD LOOKED LIKE SMOKE. I IMMEDIATELY PULLED OVER AND POPPED THE HOOD AND NOTICED THE WHOLE DRIVER'S SIDE NEAR THE BATTERY WAS ENGULFED IN FLAMES. I IMMEDIATELY CALLED 911 BUT BECAUSE I WAS ON THE TURNPIKE THEY CAME FIRST. I HAD LEFT MY HOOD UP AND BECAUSE IT WAS RAINING THE FIRE WENT OUT. THE TURNPIKE OFFICIAL CANCELLED THE FIRE TRUCK AND WE WAITED FOR THE TOW TRUCK. THE JEEP WAS TOWED TO THE CLOSEST GARAGE TO MY HOUSE BUT THEY HAVE HAD IT OVER 2 WEEKS AND I AM CONCERNED THAT THEY MIGHT NOT KNOW HOW TO FIX IT. I SAW A SIMILAR PROBLEM ON A JEEP CHAT ROOM AND THIS GUYS JEEP WAS TOTALED BECAUSE HE HAD TO WAIT FOR THE FIRETRUCK AND THEY HAD TO PUT OUT THE FIRE. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE THE VEHICLE WAS AT THE DEALER TO BE SERVICED UNDER A MANUFACTURER TOW HITCH RECALL, THE TECHNICIAN STATED THAT THE RECALL REMEDY COULD NOT BE PERFORMED DUE TO SEVERE CORROSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,753.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER STATED THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JEEP HAS BEEN EXCEEDINGLY SLOW TO FOLLOW THROUGH ON THE MANDATED RECALL OF MY VEHICLE--I WAITED WELL OVER A YEAR FOR THE FIRST NOTICE, ANOTHER 6 MONTHS FOR THE NOTICE TO CONTACT MY LOCAL JEEP DEALER TO HAVE A HITCH INSTALLED TO PREVENT EXPLOSION DURING REAR-END COLLISION,OR HAVE MY AFTER-MARKET HITCH INSPECTED FOR MEETING THIS REQUIREMENT.I TRIED FOR 2 MONTHS TO GET AN APPOINTMENT FOR THE RECALL BUT WAS DELAYED REPEATEDLY.I ONLY GOT THE RECALL INSPECTION PERFORMED DURING THE COURSE OF HAVING OTHER PAID REPAIR WORK DONE.MY AFTER MARKET HITCH PASSED INSPECTION,SO NO OEM HITCH WAS INSTALLED. I MAILED IN THE ORIGINAL RECEIPT FOR THE AFTER-MARKET HITCH TO JEEP AS INSTRUCTED ON THE RECALL POSTCARD FOR REIMBURSEMENT BUT RECEIVED A PHONE CALL TODAY STATING THAT JEEP WILL NOT REIMBURSE ME FOR THE AFTERMARKET HITCH BECAUSE IT IS NOT AN OEM PART. I THEN REQUESTED TO HAVE AN OEM HITCH PUT ON IN PLACE OF THE ONE I PREVIOUSLY HAD INSTALLED BUT THEY REFUSE. THIS RECALL PROCESS HAS BEEN MISHANDLED BY JEEP ALL AROUND, START TO FINISH, AND NEEDS TO BE BETTER MONITORED BY NTSB OR OTHER APPROPRIATE GOVERNMENT ORGANIZATION RESPONSIBLE FOR COMPELLING AUTOMAKERS' COMPLIANCE WITH RECALLS. IF I HAD KNOWN JEEP WOULD APPROVE MY AFTER MARKET HITCH FOR RECALL PURPOSES BUT NOT REIMBURSE ME, I WOULD HAVE REMOVED MY AFTERMARKET HITCH TO SELL AND REQUIRED JEEP TO INSTALL AN OEM HITCH AT THEIR EXPENSE. IT MAKES NO SENSE TO SAY THAT JEEP'S RESPONSIBILITY FOR THE RECALL IS MET BY THE HITCH I PAID TO INSTALL, BUT THEN REFUSE TO REIMBURSE ME, WHEN I COULD HAVE REQUIRED THEM TO INSTALL AN OEM HITCH AT THEIR EXPENSE HAD I REMOVED MY HITCH PRIOR TO INSPECTION. JEEP/CHRYSLER IS GETTING AWAY WITH SOMETHING THEY SHOULD NOT. IF A HITCH SATISFIES RECALL REQUIREMENTS AND WAS PAID FOR BY THE CAR OWNER, THEN IT SHOULD QUALIFY FOR REIMBURSEMENT. DEEPLY WRONG FOR CONSUMERS. *TR

13V252000 AS PER THIS RECALL I RECEIVED A LETTER 7 MONTHS AGO THAT JEEP , CHRYSLER WOULD CONTACT ME WHEN THE HITCH WAS AVAILABLE. LAST MONTH I RECEIVED A LETTER TO CONTACT THE DEALER.I DID THIS , THEN I FIND OUT THIS PART IS BACKORDERED. AFTER CONTACTING THE DEALER AND CHRYSLER I HAVE NO ANSWER. NOW I AM FILING A COMPLAINT WITH YOU . IN A PRESS RELEASE CHRYSLER SAID FEW PEOPLE ARE COMING IN AND THE PART IS AVAILABLE. SOMETHING IS WRONG HERE AND MY I FEEL UNSAFE IN THIS PRODUCT AND DO NOT TRUST THIS COMPANY !. *TR

MY 2007 JEEP LIBERTY WAS PARKED OVER NIGHT AND WHEN I STARTED TO DRIVE AWAY I FELT THE CAR RESISTING. AFTER AN INSPECTION I REALIZED THAT MY FRONT PASSENGER TIRE WAS TIPPED INWARD .HAD A WRECKER TAKE IT TO MY AUTO DEALER WHERE IT WAS DETERMINED TO BE THE UPPER CONTROL ARMS. HAD TO REPLACE THESE AND HAVE AN ALIGNMENT. I ONLY HAVE 52658 MILES ON THE VEHICLE. I AM THE ONLY OWNER AND HAVE MAINTAINED IT VERY WELL. I DO NOT DO OFF ROAD DRIVING . THE ONLY THING IS THAT IT IS EXPOSED TO A LOT OF SALT. I FEEL THE RECALL ON THE REAR SUSPENSION #91164 SHOULD ALSO COVER THE FRONT. HAD I BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.I HAVE REPORTED THIS INCIDENT TO DAIMLER CHRYSLER. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED. THE CONTACT MENTIONED THAT ALL THE WINDOWS WERE REPLACED ON THE VEHICLE ON NINE SEPARATE OCCASIONS. ALSO, THE CONTACT STATED THAT A RUBBER PLUG ALSO FAILED WHICH ALLOWED WATER INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE RUBBER PLUG WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATLEY 60,000. *BF UPDATED 9/21/2015 *JS

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE AND THE VEHICLE VEERED LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN OF THE LOWER ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE BALL JOINTS FRACTURED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS AND THE CONTROL ARM BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED ON MAY 22, 2015. UPDATED 06/11/15*JB

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I'M STILL WAITING TO HAVE RECALL REPAIR DONE, WAITING ON LIST SINCE,10/10/2014, NOT GETTING ANY CLOSER ON LIST, STILL 75 PEOPLE ON LIST BEFORE ME, PER DEALER, (B&B DODGE, HONESDALE, PA) DOING MAYBE 1 A WEEK, THEY HAVE TO WORK THEM IN WITH REGULAR WORK, THAT'S 1.4 YEARS, DRIVING IN A POTENTIAL TRAGEDY! TO ME THIS MEANS TAKING PAYING CUSTOMERS, BEFORE PEOPLE IN DANGER!!! AT THIS RATE MY DAUGHTER, AND MY NEW GRAND DAUGHTER WILL BE RIDING IN A DANGEROUS VEHICLE FOR MONTHS, MAYBE A YEAR. MY GRAND DAUGHTER WILL BE RIDING IN HER [CHILD SAFETY SEAT], INSIDE HER [UNSAFE CAR] !!! *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD AN ABNORMAL GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE MADE A VIBRATING MOTION. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE CONTACT ALSO STATED THAT THERE WAS A KNOCKING SOUND FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CONSUMER WAS INFORMED THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. THE WINDOWS REGULATORS WERE REPLACED SEVERAL TIMES, GAS OVER FLOWS, WHEN PUMPING GAS. UPDATED 07/20/15. *JB

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR AND WAS INFORMED THAT THE ESTIMATED DATE FOR THE VEHICLE TO BE SERVICED WAS JANUARY OF 2015. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I JUST WENT INTO THE DEALER FOR RECALL N46. (INSTALL TRAILER HITCH DUE TO POSSIBLE GAS TANK FIRE) IN THE RECALL LETTER CHRYSLER CALLS IT AN OEM TRAILER HITCH. AFTER THE WORK IS DONE I TRY TO FIND OUT THE RATING CLASS OF THE HITCH, BUT NO ONE KNOWS. I CALL CHRYSLER RECALL ASSISTANCE CENTER AND I AM TOLD THAT IT IS A FRAME REINFORCEMENT AND NOT A TRAILER HITCH. IT CAN NOT BE USED FOR TOWING ANYTHING. ALTHOUGH IT HAS THE LOOK OF A TRAILER HITCH. BECAUSE IT IS BEING CALLED A TRAILER HITCH AND IT LOOKS LIKE ONE I AM CONCERNED FOR THE FOLLOWING: *NEITHER CHRYSLER NOR THE DEALER ARE INFORMING THE CUSTOMER, WHAT ABOUT THE CUSTOMER THAT JUST RUNS OUT AND BUYS A TONGUE AND BALL AND STARTS USING IT TO TOW? *RECALL STATES THAT IF YOU HAVE A NON OEM HITCH IT WILL BE INSPECTED AND IF IT HAS PUNCTURES OR SHARP EDGES IT WILL BE REPLACED WITH THE NEW OEM HITCH. NOW YOU HAVE A PERSON WHO HAD A FUNCTIONAL TRAILER HITCH FOR YEARS AND REPLACING IT WITH A NON FUNCTIONING "TRAILER HITCH" AND NOT TELLING THEM. IF I HAD A WORKING TRAILER HITCH FOR YEARS THAT I USE REGULARLY AND YOU REPLACED IT WITH A NON FUNCTIONING ONE I WOULD BE REALLY TICKED OFF. BECAUSE OF THE EXAMPLES LISTED ABOVE (AND THERE ARE OTHERS) I BELIEVE THIS RECALL COULD CAUSE MORE PROBLEMS, DAMAGES,ETC THAN THE PROBLEM WITH THE GAS TANKS TO BEGIN WITH. *THEY NEED TO STOP CALLING IT A TRAILER HITCH. *EVERY CUSTOMER HAVING TO HAVE THIS DONE NEEDS TO BE INFORMED THAT IT IS NOT A REAL TRAILER HITCH AND THEY CAN NOT TOW WITH IT. *THE CHRYSLER RECALL NOTICE ALSO STATES "CHRYSLER RECOMMENDS YOU REMOVE THE BALL AND BALL MOUNT WHENEVER YOUR VEHICLE IS NOT ACTUALLY IN USE OF TOWING". THAT IS ALSO MISLEADING (GIVING IMPRESSION THAT IT IS A TRAILER HITCH) AND WHY IS IT EVEN IN THERE AT ALL. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/9/14*CN THE RECALL WAS COMPLETED ON SEPTEMBER 23, 2014. UPDATED 01/08/15

CHRYSLER INSTALLED A TOW HITCH A PART OF RECALL N46, BUT ARE ADVISING OWNERS THAT THE TOW HITCH DOES NOT HAVE SUFFICIENT STRENGTH FOR ANY TOWING. IF IT IS NOT STURDY ENOUGH FOR TOWING, HOW CAN IT BE STURDY ENOUGH TO PROTECT THE GAS TANK? IS IT NOW A PROJECTILE TO PUNCTURE THE TANK? IS CHRYSLER INSTALLING SUB-STANDARD HITCHES, WHICH FUTURE OWNERS MAY USE? CHRYSLER WHEN CONTACTED INDICATED A WARNING STICKER NOT TO TOW IS INCLUDED, HOWEVER, THE STICKER READS "CHRYSLER RECOMMENDS YOU REMOVE THE BALL & BALL MOUNT WHENEVER YOUR VEHICLE IS NOT ACTUALLY IN USE OF TOWING" ALSO NO WIRING IS INSTALLED WITH HITCH WHICH MAY LEAD SOME TO TOW WITHOUT PROPER LIGHTS. HAVE THEY HAVE CREATED ANOTHER SAFETY HAZARD WHILE TRYING TO CORRECT THE OTHER? *TR

I MANAGE AN EMISSIONS TESTING BUSINESS A WOMAN CAME IN WITH A 2007 JEEP LIBERTY FOR A SMOG CHECK. DURING THE ASM TEST, WHERE I HAVE TO DRIVE THE CAR ON THE DYNAMOMETER, IT HOPS OFF THE DYNO, GOING THROUGH THE PRECAUTIONS I TAKE FOR A REAR-WHEEL DRIVE VEHICLE(PLACING A SHOCK IN FRONT OF THE FRONT WHEELS), AND CRASHES INTO THE WALL, DAMAGING MYSELF AND $5,000 WORTH OF EQUIPMENT. ALSO, THE CAR KEPT ON ACCELERATING INTO THE WALL, EVEN WHEN PUSHING ON THE BRAKES AS HARD I COULD SO THAT'S WHEN I SHIFTED IT INTO PARK AND ENGAGED THE HANDBRAKE. OBVIOUSLY, THIS CAR HAS SOME MAJOR PROBLEMS WITH IT. AT FIRST, I LOOKED ONLINE AND THE YEAR AND MODEL HAD NUMEROUS RECALLS ON IT, INCLUDING THE REAR SUSPENSION, AND BRAKES LOCKING UP, WHICH I BELIEVED HAD HAPPENED IN MY CASE. (HTTP://WWW.MOTORTREND.COM/CARS/2007/JEEP/LIBERTY/RECALLS/), BUT AFTER CONTACTING THE DEALERSHIP, THEY TOLD ME THAT THERE WASN'T ANY MAJOR RECALLS ISSUED ON IT, WHICH IS WHY IM FILING THIS COMPLAINT AFTER SMOGGING HUNDREDS OF CARS, THIS HAS NEVER HAPPENED TO ME UNTIL THAT DAY. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL NOTICE # N46/NHTSA 13V-252 LAST YEAR STATING THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK AND REQUIRES INSPECTION AND INSTALLATION OF AN OEM TRAILER HITCH, FREE OF CHARGE TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. OVER THE COURSE OF SEVERAL MONTHS, I HAVE MADE SEVERAL ATTEMPTS TO RESOLVE THIS MATTER WITH THE FOLLOWING DEALER WITH NO SUCCESS. I AM REPEATEDLY TOLD THE "PARTS ARE STILL NOT IN", SO THEY CANNOT HELP ME. IT HAS NOW BEEN OVER 6 MONTHS WITH NO RESOLUTION. TUTTLE-CLICK 40 AUTO CENTER DRIVE IRVINE, CA 949-472-7400 *TR

MY 2007 JEEP LIBERTY WAS INCLUDED IN A RECALL CONCERNING THE POTENTIAL FOR FIRE IN CERTAIN REAR END COLLISIONS. I WAS NOTIFIED OVER A YEAR AGO (APPROXIMATELY NOVEMBER 2013) BY MAIL AND WAS INFORMED I WOULD BE CONTACTED AGAIN WHEN PARTS WERE AVAILABLE. APPROXIMATELY MAY 21, 2014 AT 7:32 AM, I CALLED THE NUMBER ON THE RECALL TO FIND OUT WHY THERE HAD BEEN NO FURTHER CONTACT. I WAS TOLD I WOULD BE CONTACTED NOM LATER THAN AUGUST 2014. ON SEPT 10, 2014, I CALLED THE NUMBER AGAIN ON THE ORIGINAL RECALL AND WAS FINALLY CONNECTED TO A DEALER. I MADE AN APPOINTMENT FOR 9/12/14 AT 2:00PM AS I WAS TOLD THE SERVICE DEPT. WAS WIDE OPEN. THE NEXT DAY I WAS CALLED BY THE DEALER TO INFORM ME THAT "THEY NEEDED TO RESCHEDULE". SO IT HAS BEEN OVER A YEAR SINCE THE NOTIFICATION OF A "SAFETY RECALL" AND NOTHING HAS BEEN DONE. *TR

THERE WAS A RECALL ON MY JEEP LIBERTY THAT THE FUEL TANK CAN LEAK CAUSING AN EXPLOSION IN A REAR END IN A CRASH. I HAVE CALLED SEVERAL DEALERSHIPS TO FIX THE PROBLEM HOWEVER I AM ON A WAITING LIST OF 250 PEOPLE AND THEY HAVE RUN OUT OF PARTS. IN THE MEANTIME I AM RIDING AROUND WITH MY DAUGHTER IN THE BACK SEAT. I AM VERY UPSET THAT SHE MAY BE AT RISK. THE MANUFACTURER MUST TAKE RESPONSIBILITY AND FIX THE PROBLEM SOONER. I AM NOT IN A POSITION TO GO AND TRADE MY CAR FOR ANOTHER. I WOULD LIKE AN OFFER FOR A REFUND IF IT CANNOT BE FIXED IN A REASONABLE AMOUNT OF TIME. HAD I HAD KNOWN AT THE TIME THIS HAD SUCH A SAFETY RISK I WOULD NOT HAVE PURCHASED IT AS I ALWAYS HAVE MY 6 YEAR OLD IN THE VEHICLE WITH ME. SINCE THIS IS NO FAULT OF MY OWN I AM HOPING FOR ASSISTANCE AND FURTHER INSTRUCTION SO THAT MY FAMILY IS SAFE. *TR