NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Jeep Patriot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
2011 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPAIRS FOR FAILED HEADLIGHT CONNECTORS. *LD THE CONSUMER STATED THE BULB NEEDED TO BE REPLACED 30 DAYS AFTER THEY WERE INSTALLED. THE FOG LIGHTS WOULD TURN AND OFF AS THE STEERING WHEEL WAS TURNED. UPDATED 10/24/2017*JS THE VEHICLE WAS REPAIRED. *JS
"TAKATA RECALL" I RECEIVED A SAFETY RECALL LETTER ON MY JEEP AND WENT DOWN TO MY LITHIA JEEP OF RENO TO MAKE AN APPOINTMENT. I WAS TOLD I COULD NOT MAKE AN APPOINTMENT AT THIS TIME. I WAS TOLD THAT THEY ARE ONLY DOING 10 RECALLS A MONTH, AND THAT THERE ARE AT LEAST 100 PERSONS AHEAD OF ME. LITHIA JEEP OF RENO IS THE ONLY JEEP DEALERSHIP IN TOWN! I EXPRESSED SHOCKED THAT I WAS TO WAIT OVER 10 MONTHS ON A RECALL PART, AND THE SERVICE EMPLOYEE JUST SHRUGGED HIS SHOULDERS. THIS IS HIGHLY UNACCEPTABLE!
TAKATA RECALL. I WAS DRIVING MY JEEP ON SEPTEMBER 9, 2017 AND JUST STOPPED ACCELERATING WHEN I WAS DRIVING. I WAS PUSHING THE GAS AND WAS STILL DECREASING IN SPEED. MY JEEP STOP IN THE MIDDLE OF THE HIGHWAY. A POLICE OFFICER AND THE FIREFIGHTER HAD TO PUSH MY VEHICLE OUT OF THE ROAD SO I WOULDN'T GET HIT. I WAS A SCARY EXPERIENCE FOR ME. THANK GOD MY GIRLS WASN'T IN THE CAR BUT MY SISTER AND NIECE WERE SO THIS ISSUE NEED TO BE ADDRESSED. MY JEEP IS CURRENTLY PARKED IN MY YARD
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STONERIDGE CHRYSLER JEEP DODGE, 2700 STONERIDGE DR, PLEASANTON, CA 94588(925) 479-9090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY, AND INFORMED THE CONTACT THAT THE PARTS WERE RESTRICTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2016. THE DEALER (DULUTH DODGE INC, 4755 MILLER TRUNK HWY, DULUTH, MN, 55811,) WAS NOTIFIED OF THE RECALL IN DECEMBER OF 2016 AND INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS CONTACTED IN APRIL OF 2017 AND THEY STATED THAT THE PART WAS STILL NOT AVAILABLE. THE DEALER WAS CONTACTED THE LAST WEEK IN AUGUST 2017 AND CONFIRMED THAT THEY HAD THE PART AVAILABLE AND SCHEDULED AN APPOINTMENT FOR SEPTEMBER 1ST 2017, WHEN THE CONTACT HAD ARRIVED THE DEALER APOLOGIZED THAT THEY NO LONGER HAD THE PART AND THAT THEY WOULD REORDER THE PART BUT IN THEIR NAME. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I HAVE HAD MY CAR STALL ON THE HIGHWAY AT A HIGH SPEED AND ALSO AT LOW SPEED AT LEAST 7 TIMES SINCE I HAVE OWNED IT. I HAVE CONTACTED A JEEP DEALER AND ALSO JEEP CUSTOMER SERVICE. THEY WILL NOT FIX UNDER A RECALL. I HAVE RESEARCHED THIS PROBLEM A LOT AND IT HAS HAPPENED SEVERAL TIMES TO SEVERAL PEOPLE.
2ND TIME MY TRANSMISSION STALL WHILE ON THE INTERSTATE DUE TO TRANSMISSION OVERHEATING LIGHT COMES ON AND VEHICLE WILL STALL AND NOT ACCELERATE PAST 40 MPH. I HAD TO MOVE OVER THREE LANES TO PULL OVER ON THE SIDE OF I15 N WITH VEHICLES COMING UP TO 70 MPH. HAPPY TO BE ALIVE AND THAT I WAS NOT HIT. THIS IS THE 2ND TIME THIS ISSUE HAPPENS TO ME AND IT SEEMS LIKE JEEP IS WAITING FOR SOMEONE TO GET KILL TO FIX THEIR CVT TRANSMISSION ISSUES. CHRYSLER/ JEEP KNOW THAT IS AN ONGOING ISSUE AND DO NOT CARE TO FIX IT. TOOK IT BOTH TIMES TO DEALER AND "IS NOTHING" IS WHAT I AM TOLD EVERY TIME "IS A FLUKE IN A CODE" "JUST PULL OVER AND LET IT COOL EVERY TIME IT HAPPENS" AND WELL "WE DON'T HAVE A FIX FOR IT". THEY ONLY RECOMMENDED TO REPLACE FLUID BUT DID NOT WARRANTY THIS WILL FIX PROBLEM. OBVIOUSLY THERE IS SOMETHING WRONG WHEN SO MANY PEOPLE KEEP ON COMPLAINING ABOUT THIS ISSUE. AND, WELL NISSAN WHO USES THE JATCO CVT IS FIXING BEARING IN THE TRANSMISSION AND TRANSMISSION COOLERS AND FIXING THE ISSUE. JEEP/ CHRYSLER JUST DOES NOT CARE ABOUT IT CUSTOMERS AND TELL US "IS NOTHING" NEVER EVER BUYING A JEEP AND/ OR CHRYSLER IN LIFE! WILL GLADLY TRADE-IN SOON AS I AM NOT WILLING TO PUT MY LIFE AT RISK GETTING HIT ON AN INTERSTATE AT 70 MPH BY ANOTHER CAR. WHAT WOULD I TELL THEM SORRY I AM DRIVING 30 - 40 MPH ON THE HIGHWAY BUT MY CVT TRANSMISSION IS FAULTY AND IT STALL ON ME. NO THANK YOU!!!!
I AM MAKING A COMPLIANT TO YOUR COMPANY ABOUT MY AIRBAGS AND SEAT BELT PRETENSION. I RECEIVED A RECALL NOTICE IN JULY 2017 AND WENT ONLINE TO FIND OUT HOW AND WHERE TO GET THE RECALL ISSUE HANDLED. WHILE ONLINE I WAS INFORMED THAT THE PARTS NEEDED TO CORRECT MY SEATBELT AND AIRBAG PROBLEM WAS NOT IN. I APPLIED TO RECEIVE AN EMAIL TO INFORM ME OF WHEN THE PART(S) NEEDED TO CORRECT THIS ISSUE WOULD BE IN. I WAS GIVEN A REFERENCE NUMBER SINCE 7/24/17 AND I HAVE NOT RECEIVED ANYTHING ON GETTING MY CAR REPAIRED. I DRIVE THIS CAR DAILY AND WOULD LIKE TO KNOW WHEN IT WILL BE REPAIRED. MY FEELINGS OF SAFETY OR CONSTANTLY BEEN TESTED AS I HAVE TO TRAVEL DAILY AND THIS IS MY SOURCE OF TRANSPORTATION. I FEEL THAT 6 MONTHS HAS BEEN LONG ENOUGH TO WAIT FOR SOMETHING TO BE DONE. YOUR COMPANY HAS NOT ADDRESSED THIS ISSUE IN A TIMELY MANNER AND NO UPDATES HAVE BEEN EMAILED OR SENT TO ME. I BELIEVE THAT FOR SOME REASON I HAVE BEEN OVERLOOKED. I AM STILL AWAITING THE PARTS NEEDED WITH A LIST OF AVAILABLE DATES TO GET SERVICED IN MY COMMUNITY. VERY DISAPPOINTED IN HOW THIS SITUATION HAS BEEN HANDLED. I HAVE NOT BEEN IN AN ACCIDENT OR HAD ANY SERIOUS ISSUES WITH MY VEHICLE. I AM MAKING THIS COMPLAINT BECAUSE I FEEL THAT YOU AS A COMPANY HAS NEGLECTED TO FULFILL YOUR DUTY AND PROVIDE ME WITH THE SAFETY MEASURES DESERVING OF A CONSUMER.
THE ENGINE SHUTS OFF WHILE DRIVING ON THE HIGHWAY/INTERSTATE. THIS HAS HAPPENED 5X NOW WITH NO WARNING. TODAY I WAS TRAVELING APPROX. 70 MPH - THE ENGINE TURNS OFF BY ITSELF. HAD TO WAIT 90 MINUTES FOR A TOW IN 94 DEGREE WEATHER.
BOUGHT THE CAR NEW. REPLACED LEFT CONTROL ARM IN 2015, REPLACED RIGHT CONTROL ARM IN 2016, REPLACING BOTH CONTROL ARMS AGAIN. DEALER WANTS $750 FOR EACH CONTROL ARM THEY REPLACE. RUINED TWO FRONT TIRES (WHICH LUCKILY DIDN'T BURST ON ME ON THE HIGHWAY), RUINED SECOND SET OF FRONT TIRES. AGAIN, TIRES WERE BRAND NEW IN 2015 DUE TO THE LEFT CONTROL ARM, HAVE REPLACED 4 TIRES SINCE THEN DUE TO THE FRONT CONTROL ARMS. CHRYSLER WON'T DO ANYTHING. THERE ARE A MILLION COMPLAINTS ABOUT THIS ON THE PATRIOT MODEL ONLINE. JEEP DEALERSHIP SERVICE CENTER AND TWO MECHANICS TOLD ME IT WAS A DESIGN FLAW AND IT WILL CONTINUE TO HAPPEN. LOOKING AT $750-$1500 A YEAR (NOT TO MENTION THE COST OF NEW TIRES) TO CORRECT. SILLY. CAR HAS NEVER BEEN IN 4X4 OR OFF ROAD. HAS 74K MILES ON IT AND IS 6 YEARS OLD. GIVEN THAT THE TIRES HAVE STEEL POKING THROUGH W/IN A YEARS TIME DUE TO THE CONTROL ARM, THIS IS DANGEROUS!
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT NOTICED BOILING HOT WATER COMING FROM A CLOGGED AIR CONDITIONING DRAIN TUBE, WHICH OVERFLOWED BETWEEN THE ENGINE COMPARTMENT AND THE FIREWALL. IN ADDITION, WATER DRIPPED DOWN ONTO THE LEG OF THE DRIVER AND CAUSED A BURN. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT ALSO STATED THAT THE CLOGGED AIR CONDITIONING DRAIN TUBE CAUSED WATER TO IMMERSE TO THE DRIVER'S AND PASSENGER'S SIDE FLOORBOARD, WHICH CAUSED THE TRANSMISSION MODULE TO BECOME WATER LOGGED AND FAIL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE WAS MAKING MOANING NOISE & HAD SLOPPY STEERING. HAD TO HAVE THE DRIVER'S SIDE LOWER CONTROL ARM CHANGED AND THE BUSHING SEPARATED (HAVE THE OLD PARTS IN GARAGE).
ON MAY 18TH 2017 MY DAUGHTER HAD A CRASH THAT RESULTED IN HER DEATH WHILE DRIVING HER 2011 JEEP PATRIOT. SHE RAN OF OF A FM ROAD, JUMPED A SMALL DRAINAGE CULVERT ON A DOWNGRADE. CONTINUED STRAIGHT AND HIT ANOTHER DRAINAGE CULVERT A LITTLE LARGER WITH CEMENT AROUND IT ON AN UPGRADE WITH THE PASSENGER SIDE FRONT TIRE. ON THE OTHER SIDE OF THE CULVERT WAS A STOP SIGN AT AN INTERSECTION. THE STOP SIDE BROKE OFF DAMAGING THE WINDSHIELD AND ROOF ON THE PASSENGER SIDE. THEN THE VEHICLE CONTINUED INTO A PRIVATE YARD WHERE THE JEEP CAME TO REST. THE JEEP HAS A STANDARD TRANSMISSION AND WAS FOUND IN 5TH GEAR. A PARAMETRIC LIVED CLOSE BY AND ATTENDED TO HER RIGHT AWAY BUT WAS UNABLE TO REVIVE HER. THE SIDE CURTAIN AIRBAGS BOTH DEPLOYED AND HER SEAT BELT LOCKED ALTHOUGH WHEN THE SEAT BELT LOCKED IS NOT KNOWN. THE FRONT AIR BAG DID NOT DEPLOY. THIS VEHICLE IS INVOLVED IN AN INCOMPLETE RECALL WITHOUT REMEDY PERTAINING TO THE OCCUPANT RESTRAINT SYSTEM DATED SEPTEMBER 13TH 2016. FCA RECALL S61. NHTSA RECALL NUMBER 16V-668. ...UPDATED 06/13/17 *BF ...UPDATED 07/11/17 *BF UPDATED 11/1/2017*JS *BF *JS *JS *JS
ON A ROAD TRIP THE TRANSMISSION OVERHEATING LIGHT CAME ON. IT WAS NOT HOT OUTSIDE AND THE ENGINE TEMPERATE GAUGE DID NOT INDICATE OVERHEATING. AS SOON AS THE TRANSMISSION LIGHT CAME ON THE VEHICLE BEGAN TO LOSE POWER AND STALL. IT WAS VERY SCARY AS WE WERE ON THE HIGHWAY WITH VEHICLES TRAVELING 70 MPH OR MORE. WE COULD OF BEEN HIT BECAUSE THE VEHICLE WOULD NOT ACCELERATE. I FEEL JEEP/ CHRYSLER SHOULD LOOK INTO THIS SINCE MY PASSENGER AND I COULD HAVE BEEN SERIOUSLY HURT. THE VEHICLE ONLY HAS 72,000 MILES AND THIS IS ALREADY THE SECOND TIMES IT DOES THIS AND ALSO THE ACTUATORS ARE IN NEED OF REPLACEMENT. I AM AT THE POINT OF JUST CONSIDERING A TRADE IN AND DODGING ALL THESE ISSUES WITH A VEHICLE THAT DOES NOT EVEN HAVE 75K ON IT. I CAN ONLY IMAGINE WHAT IT WOULD DO AT 100,000 MILES.
OVER THE PAST 2 YEARS, THE JEEP PATRIOT WILL STUTTER WHEN SHIFTING GEARS. IT HAS PROGRESSIVELY GOTTEN WORSE. I HAD A MECHANIC LOOK AT IT TWICE AND HE BELIEVES THAT THE ONLY FIX IS TO REPLACE THE TRANSMISSION. ONCE I GOT ONLINE, I FOUND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE THE THE CVT TRANSMISSION USED IN THESE VEHICLES. ADDITIONALLY, JEEP MUST KNOW THAT THE CVT IS FLAWED, BECAUSE THEY STOPPED THE USE OF IT IN 2014.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I PURCHASED THIS VEHICLE LAST FALL IN A PRIVATE SALE. THE VEHICLE APPEARED TO BE IN GOOD CONDITION AND WELL TAKEN CARE OF. ABOUT TWO WEEKS AFTER ACQUIRING THIS VEHICLE, I WAS DRIVING ALONG THE INTERSTATE ON A 50 MINUTE TRIP AND THE VEHICLE BEGAN TO SLOW DOWN DESPITE BEING ON CRUISE CONTROL. THE TRANSMISSION LIGHT CAME ON AND I PULLED TO THE SIDE OF THE ROAD WHERE I WAITED FOR 10 MINUTES AND BEGAIN DRIVING AGAIN. SINCE THIS INCIDENT IN THE FALL OF 2016, THE SAME THING HAS HAPPENED ABOUT 10-15 TIMES-INCLUDING TODAY, A RAINY 70 DEGREE DAY DRIVING THE NEARLY FLAT ROUTE FROM LINCOLN TO OMAHA NEBRASKA. I UNDERSTAND JEEP HAS COME FORWARD TO SAY THIS IS NOT A MOUNTAIN TRAVELING VEHICLE (VERY STRANGE JEEP BECAUSE, WELL IT'S A TRAIL RATED JEEP AFTER ALL). NOT ONLY IS THIS A NUISANCE THAT I CANNOT DRIVE MY WORK ROUTE FOR 45 MINUTES WITHOUT HAVING TO PULL OFF OF THE ROAD AT LEAST ONCE BUT EVERYTIME I DO, IT PUTS ME IN A LIFE JEOPARDIZING SITUATION ON THE SIDE OF THE INTERSTATE WHERE THE SPEED LIMIT IS 75MPH. THIS ISSUE NEEDS TO BE RESOLVED BY JEEP. I KNOW OTHERS ARE HAVING SIMILAR ISSUES BECAUSE GOOGLE WAS ABLE TO GUESS THE PROBLEM AFTER TYPING ONLY THE WORDS "2011 JEEP PATRIOT." PLEASE ADDRESS THE PROBLEM, JEEP, AND MAKE THIS RIGHT FOR EVERYONE WHO CONTINUES TO INVEST AND SUPPORT YOUR (TYPICALLY) WONDERFUL PRODUCTS.
FOR THE PAST 3 WEEKS THE VEHICLE WILL RANDOMLY NOT START. IT WILL EVENTUALLY START AFTER SEVERAL ATTEMPTS. IT ACTS LIKE ITS NOT GETTING FUEL ANT THE "ETC" WARNING LIGHT COMES ON. RECENTLY MY WIFE WAS DRIVING ON THE EXPRESSWAY AT 60 MPH AND THE CAR SUDDENLY STALLED IN THE MIDDLE LANE WITHOUT ANY WARNING LIGHTS. SHE WAS EVENTUALLY ABLE TO GET IT RESTARTED AND DRIVE HOME. I HAVE HAD IT AT THE MECHANIC SEVERAL TIMES AND CANNOT DUPLICATE THE STARTING ISSUE OR STALE ISSUE. REPLACED RELAYS AFTER READING THAT THERE ARE KNOWN ISSUES WITH RELAY BOX DUE TO CORROSION AND PLACEMENT OF RELAYS IN WHEEL WELL BUT THIS DIDN'T HELP. THERE IS OBVIOUSLY A SERIOUS COMPUTER / ELECTRICAL PROBLEM WITH THIS MODEL. I HAVE READ DOZENS OF POSTS ABOUT VERY SIMILAR ISSUE AND UNFORTUNATELY FOUND THAT THERE IS NO FIX FROM DEALERS AND NO INFORMATION ABOUT POSSIBLE CAUSES. I'M VERY CONCERNED WITH THE STALING ISSUE SINCE IT IS EXTREMELY UNSAFE. PLEASE HELP.
WATER WAS FOUND LEAKING FROM THE OVERHEAD READING LAMPS AND DOWN ONTO THE DASH/RADIO. IT HAS STAINED THE HEADLINER AND LEAVES POTENTIAL FOR OTHER WATER DAMAGE AND MOLD.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELT); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR AN INSPECTION AND WAS ADVISED THAT THE SUB FRAME WAS RUSTED OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNED A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED DOWN A HILL AND DURING A SLEET STORM, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE POLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
THIS VEHICLE HAS HAD THE TRANSMISSION CONTROL MODULE (TCM) REPLACED THREE TIMES BY A CERTIFIED JEEP DEALER. THE FAULTY TCM CAUSES THE JEEP TO BARELY START OR TO SUDDENLY CAUSE THE JEEP TO LOSE POWER IF DRIVING AND ONLY GO ABOUT 5 MPH IN REVERSE OR FIRST GEAR. ALSO, THE TRACTION CONTROL, TRANSMISSION TEMPERATURE AND CHECK ENGINE LIGHTS WERE ON. THE TCM HAS FAILED ONCE WHEN THE VEHICLE WAS STATIONARY AND TWICE WHEN MOVING. IT TAKES AT LEAST A WEEK FOR THE DEALER TO ORDER AND INSTALL A REPLACEMENT TCM, LEAVING ME WITHOUT MY JEEP AND CAUSING ME TO LOSE ANY CONFIDENCE IN MY VEHICLE. I COMPLAINED TO BOTH CARMAX, WHERE I BOUGHT THE JEEP; AND TO CHRYSLER JEEP, WHICH HOLDS THE DRIVETRAIN WARRANTY. BOTH COMPLAINTS WERE REBUFFED AS NOT BEING VALID. I TRIED TO UPLOAD MY DOCUMENTATION BUT COULDN'T. I CAN SEND IT TO YOU VIA EMAIL OR FAX. THE "WHEN DID THIS HAPPEN DATE WAS THE 4TH TIME I HAD TCM PROBELMS
THE STEERING WHEEL CONSTANTLY NEEDS TO BE HELD AT AN ANGLE FOR THE VEHICLE TO GO STRAIGHT. I'VE TAKEN THE JEEP TO THE SHOP THREE TIMES AND THE PROBLEM ALWAYS COMES BACK.
SAFETY RECALL S61- TO REPLACE ORC. IN MY VEHICLE IT HAS ALREADY BEEN INSPECTED AND THE MODULE HAS INTERNALLY FAILED. I FEAR FOR MY SAFETY DRIVING MY VEHICLE WITH MY CHILD, KNOWING ALREADY THAT MY AIRBAGS AND SEATBELTS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. CHRYSLER HAS NO IDEA WHEN THE PART WILL COME IN AND SO WE JUST HAVE TO "HOPE" I DO NOT GET INTO A CAR ACCIDENT PRIOR TO THEN ACCORDING TO CHRYSLER. *TR
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE DRIVING THE VEHICLE BOTH THE ELECTRONIC STABILITY CONTROL AND ELECTRON THROTTLE CONTROL LIGHTS COME ON AND I LOSE ACCELERATION. HAVE TO TURN THE VEHICLE OFF, WAIT A MINUTE OR 2 AND RESTART. SOMETIMES THIS WILL HAPPEN 2-6 TIMES DURING A TRIP (DEPENDING HOW FAR I AM DRIVING) OTHER TIMES IT DOESN'T HAPPEN AT ALL. I CAN DRIVE CAR FOR 2-3 WEEKS WITH NO PROBLEMS THEN ALL OF A SUDDEN THESE TWO WARNING LIGHTS COME ON AGAIN. I AM AFRAID TO DRIVE ON THE HIGHWAY FOR FEAR THIS WILL HAPPEN. THIS HAS ONLY OCCURRED WHILE DRIVING ON CITY STREETS. SOMETIMES THE LIGHTS WILL COME ON WHEN I START THE CAR. THE CAR WILL START IDLING VERY FAST
2011 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO VEHICLE LOW QUALITY RADIO CAN'T WITHSTAND EXTREME HEAT OR COLD- HEAT AND AIR CONDITIONER DUCTS LOCATED NEAR RADIO. *SMD THE CONSUMER STATED AN INTERNAL SHORT WAS FOUND IN THE RADIO. THE CONSUMER COULD NOT TUNE INTO THE AM OR FM STATION. THE RADIO WS REPAIRED. UPDATED 06/14/2017*JS
VEHICLE HAS 79K MILES. I STARTED MY CAR AND THE CHECK ENGINE LIGHT CAME ON. I PULLED OUT OF THE PARKING LOT WITH NO ISSUES AND SUDDENLY THE CAR SLOWS DOWN AS IF THERE'S NO POWER. ALMOST GOT HIT BECAUSE I COULD NOT SPEED UP. PULLED OVER AND CHECKED THE INTERNET FOR ISSUES. GOOGLED JEEP PATRIOT TRANSMISSION ISSUES AND IT APPEARS AS THOUGH THIS IS A COMMON ISSUE. NUMEROUS COMPLAINTS OF DRIVING ON THE HIGHWAY AND THEN A SUDDEN LOSS OF POWER AND VEHICLE SLOWING TO 20-30 MPH. I BELIEVE THIS IS A MAJOR SAFETY CONCERN BECAUSE OF SUDDEN LOSS OF POWER -- ESPECIALLY AT HIGHWAY SPEEDS! THANK YOU. *TR
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE MAKING A RIGHT TURN, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, A TWO INCH CONTUSION TO THE FOREHEAD, AND BRUISING OF THE FACE, NECK, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 32,800. UPDATED 02/03/17*LJ UPDATED 02/08/17.*JB
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO AUTO WORLD OF BIG STONE GAP LOCATED AT 721 E 5TH ST N, BIG STONE GAP, VA 24219, WHERE IT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BE AVAILABLE IN JUNE OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
I WAS NOT NOTIFIED THAT MY PATRIOT WAS UNDER A MAJOR SAFETY RECALL. I CONTACTED CHRYSLER CORP. AND WAS GIVEN THE RUN AROUND. I FINALLY WAS PUT INTO A RENTAL THAT I DID NOT HAVE TO PAY FOR ( I HAD TO PAY THE FIRST WEEK BECAUSE THEY REFUSED TO PAY FOR IT AT FIRST) AND AS OF NOW MY CAR IS SITTING IN MY GARAGE WITH A FULL TANK OF GAS, BRAND NEW TRANSMISSION AND BRAND NEW TIRES. THERE IS NO FIX AND I HAVE BEEN IN A RENTAL FOR ABOUT TWO MONTHS. I FEEL THIS RECALL IS BIGGER THEN THEY ARE LEADING ON AND THAT THERE WILL NOT BE A FIX. I DO NOT KNOW WHAT TO DO. I AM EXTREMELY UPSET THAT I HAVE BEEN DRIVING THIS CARE FOR OVER THREE YEARS WITH MY CHILDREN IN IT AND THE POSSIBILITY OF THE SAFETY SYSTEM NOT WORKING TERRIFIES ME. PLEASE LET ME KNOW WHAT I CAN DO ABOUT THIS. I AM AT A LOSS OF WORDS. SIDE NOT: MY DRIVERS AIR BAG MALFUNCTIONED A FEW MONTHS AGO WHEN I WAS DRIVING IT. THIS WAS BEFORE THE RECALL AND IF I DID NOT PURCHASE A WARRANTY I WOULD HAVE PAID OUT OF POCKET. *TR
I OWN A 2011 JEEP PATRIOT AND THE TRANSMISSION HAS ALREADY GONE OUT! IT HAPPENED IMMEDIATELY. NO WARNING, NOTHING. I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD WINDING NOISE. I COULD NOT ACCELERATE AT ALL. I PULLED OFF THE FREEWAY AND TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON I WAS ABLE TO ACCELERATE, BUT FOR ONLY A MILE OR SO. THEN NO ACCELERATION AND I COULD NOT REVERSE. THE CAR HAS 160K MILES.
VEHICLE STALLED WHILE DRIVING & ENGINE TURNED COMPLETELY OFF. THE VEHICLE WAS PLACED IN PARK, THE IGNITION HAD TO BE RESTARTED & PUT BACK INTO DRIVE. AFTER THAT HAPPENED, THE AIR CONDITIONING WAS ON & PROJECTING A SMOKEY SMELL INTO THE CAR. ANOTHER INCIDENT THAT HAPPENED MULTIPLE TIMES WAS THE CAR WAS SHAKING & BRAKES WERE HARD TO PUSH ON WHILE STEERING WAS HARD AS I WAS TURNING ONTO A STREET FROM THE FREEWAY EXIT. WHILE IN MOTION, THE CAR WILL DING AS IT IS TURNING OR GOING STRAIGHT OR PULLING TO A STOP. AS THE CAR WAS TURNING RIGHT, THE STEERING LOCKED & I COULDN'T ACCELERATE. I ROLLED TO A STOP AT THE SIDE OF THE RODE & THE BRAKES WERE HARD TO PUSH ON. THESE ISSUES HAVE OCCURRED ON MULTIPLE OCCASIONS. THE JEEP DEALERSHIP CAN'T FIND THE ISSUE WITH THE CAR. THIS CAR HAS APPROXIMATELY 50,000 MILES. THAT'S ABOUT 10,000 MILES PER YEAR.
TRANSMISSION OVERHEATS WITHOUT WARNING UNTIL IT ALREADY HAS HAPPENED. TRANSMISSION SLIPS AND MAKES NOISE. BECAUSE THERE ARE NO CODES DEALERS CANNOT PROPERLY DIAGNOSE THIS ISSUE.. WHILE ON THE FREEWAY CAR WILL OVERHEAT AND COMPLETELY SHUT DOWN LEAVING YPU AT RISK OF POSSIBLE COLLISIONS. ALWAYS TOLD IT NEEDS A TRANSMISSION FLUSH. THESE FLUSHES ARE ALREADY EXPENSIVE BUT DO NOT FIX THE PROBLEM ON HOT DAYS (I LIVE IN ARIZONA) ITS MORE SUSCEPTIBLE TO OVERHEATING AND SHUTTING
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, LOCATED ON 629 WEST 54TH STREET NY NY 1002 AT 212-735-6614, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BRENNER CHRYSLER JEEP LOCATED AT 6039 CARLISLE PIKE, MECHANICSBURG, PA 17050; (717) 766-7686) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MANUFACTURER RECALL NUMBER: S61. NHTSA RECALL NUMBER: 16V-668 JEEP DOESN'T HAVE A REPAIR?
MY VEHICLE HAD A SAFETY RECALL IN SEPTEMBER 2016. I REGISTERED FOR THIS RECALL AND HAVE NOT HEARD ANYTHING
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000(SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NUMERIOUS CVT TRANSMISSION FAILURE / OVERHEAT AT HIGHWAY SPEEDS, VERY UNSAFE DUE TO DECELERATION. STARTED IN AUG 2016 AND HAPPENS MONTHLY ANYTIME MORE THAN 45 MINUTES OF DRIVING.
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHRYSLER MANHATTAN IN NEW YORK CITY, NEW YORK) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE JEEP STALLED ON THE HIGHWAY TWO SEPARATE TIMES. WE WERE TRAVELING 65 MPH AND LOST ALL POWER FROM ENGINE. WE WERE FORTUNATELY ABLE TO PULL INTO BREAK DOWN LANE. JEEP WAS TAKEN TO DEALERSHIP AFTER EACH EPISODE, BUT THEY WERE UNABLE TO LOCATE PROBLEM. VERY DANGEROUS. COMPLAINT FILED WITH JEEP. JEEP SITS IN DRIVEWAY, AFRAID TO USE IT..NOT GOOD!!!
EVERYTIME I REFUEL MY VEHICLE, THE ENGINE STALLS AT LEAST TWICE UNTIL THE FUEL NEEDLE IS BELOW THE FUEL MARK. I DON'T OVERFILL MY VEHICLE, SO I WONDER WHY IS THIS HAPPENING!
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. AFTER REFUELING THE VEHICLE, IT RANDOMLY STALLED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY A DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.
Data synced from NHTSA on May 4, 2026