NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Jeep Patriot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE TURNING INTO A PARKING SPOT THE BOLT IN THE BALL JOINT BROKE CAUSING DAMAGE TO THE AXLE ,BALL JOINT ,AND A-ARM. AFTER HAVING THE JEEP LOADED ON A FLAT BED AND TAKEN TO A DEALER FOR REPAIR THE MECHANICS TOLD ME I WAS LUCKY IT HAPPENED IN A PARKING LOT RATHER THAN ON THE BYPASS I HAD JUST DRIVEN AT WHICH THE SPEED LIMIT IS 70. IF IT HAD HAPPENED THERE IT MOST LIKELY WOULD HAVE BEEN A VERY SERIOUS ACCIDENT BEING THE JEEP WOULD HAVE BEEN UNCONTROLLABLE. HAS THERE BEEN ANY TALKS OF A RECALL FOR THIS PROBLEM ? I AM HEARING THIS IS A PROBLEM THAT HAPPENS A LOT WITH THE FACTORY INSTALLED PARTS BUT THE AFTER MARKET PARTS SEEM TO BE OK SO FAR. I AM SURE YOU ARE THINKING IT MUST BE MY DRIVING AND OFF ROADING BUT I ONLY DRIVE PAVED ROADS AND HAVE NEVER HAD A TICKET IN THE 34 YEARS I HAVE BEEN DRIVING.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A SOUND FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND THE ELECTRONIC THROTTLE CONTROL AND FUEL CAP WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,555.
THE CVT TRANSMISSION FOR THIS VEHICLE WAS NOT DESIGNED TO DRIVE SUCH A HEAVY CAR. AS A RESULT THE TRANSMISSION BEGAN SLIPPING AT 35,000 MILES. THIS IS A MAJOR SAFETY ISSUE IN THAT PULLING INTO OR CROSSING TRAFFIC IS DANGEROUS WHEN POWER CAN'T BE TRANSFERRED PREDICTABLY TO THE WHEELS. I'M NOT SURE OF THE AMOUNT OF COMPLAINTS ABOUT THIS ISSUE, HOWEVER, DOING CURSORY SEARCH WILL FIND MANY INSTANCES OF THESE TRANSMISSIONS SLIPPING, OVERHEATING AND FAILING WELL WITHIN THE SERVICE LIFE OF THE OIL (100,000 MILES). THERE ARE PROBABLY MANY OTHER CHRYSLER PRODUCTS THAT HAVE THIS SMALL CAR TRANSMISSION PLACED IN AN SUV AND NOT SUITABLE FOR WEIGHT AND VEHICLE LOAD. ALTHOUGH NO ACCIDENT HAS HAPPEN AS A RESULT THERE HAVE BEEN MANY CLOSE CALLS, AND I'M SURE THAT THERE ARE OTHERS THAT HAVE EXPERIENCED THE SAME. THANKS FOR YOUR CONSIDERATION OF THIS ISSUE
I WAS DRIVING ON THE I-65 SOUTH TO ALABAMA, WHEN I STARTED TO LOOSE SPEED I REALLY FREAKED OUT, AND I PRESSED THE GAS PEDAL A LITTLE BIT MORE BUT I KEPT LOOSIN SPEED, I MANAGED TO MOVE TO THE RIGHT SHOULDER AND THE GOOD THING IS THAT MY BROTHER-LAW WAS BEHIND MY VEHICLE SO HE REALIZE THAT SOMETHING WAS WRONG WITH MY CAR AND THAT PREVENT ME TO BE HIT IN THE REAR BY ANOTHER VEHICLE. I GOT OFF THE CAR AND I TRIED TO START THE CAR AGAIN, AND THE STARTER WAS WORKING FINE, THEN I DID REMEMBER ABOUT THE COMPLAINTS ON THESE CARSTHAT IF YOU HAVE A 1/4 OF A TANK OF FUEL THE ENGINE WOULD SHUT DOWN, AND I HAD A 1/4 OF A TANK ONE OF MY BROTHERS WENT TO GET THE GAS, WHILE I WAS CALLING CHRYSLER TO LET THEM KNOW WHAT HAPPENED WITH THIS CAR AND THE CHRYSLER GUY WAS VERY HELPFUL AND OFFER ME TO SENT ME A TOW TRUCK, THEN I MENTIONED ABOUT THE RECALL ON THESE VEHICLES, I TOLD HIM THAT I WOULD TRY TO PUT GAS AND IF IT WORKED THERE WAS NO NEED TO SENT A TOW TRUCK, BESIDE IT WAS A FAMILY VACATION AND THE LEAST THING THAT I WANTED WAS TO SPEND IT IN A SHOP REPAIR. MY BROTHER CAME BACK AND THE CAR STARTER RIGHT AWAY. MY FAMILY VACATION WAS FOR 10 DAY AND I WAS USING ANOTHER CAR FROM RELATIVES IN ALABAMA, I MADE THE APPOINTMENT WITH MY LOCAL DEALERSHIP IN CHICAGO I TOLD WHAT HAPPENED AND THE SAID MY CAR WASN'T AFFECTED BY THE CHRYSLER'S RECALL CAMPAIGN N17 NHTSA CAMPAIGN NUMBER:13V120000. BUT THY SAID THEY WOULD TAKE A LOOK AT THE CAR, I BOUGHT IT FOR SERVICE AND THEY PAID FOR A CAR RENTAL BUT THE TECHNICIAN COULDN'T DUPLICATE THE PROBLEM, THEY HAD IT FOR THREE DAYS AND NOTHING, INSTEAD OF REPLACING A TRANSFER TUBE IN THE FUEL TANK BUT IT'S NOT IN ITS RECALL LIST AND CHRYSLER WOULD NOT PAID FOR THAT REPAIR, SO THEY WOULDN'T DO IT. EVEN THOUGH I PAID FOR EXTRA PROTECTION FOR 60,000 OR 84 MONTHS. SO I GUESS THEY WILL REPLACE THIS LITTLE TUBE UNTIL PEOPLE START TO DIE IN CAR ACCIDENTS. *TR
ENGINE STALLED WHILE DRIVING ON THE HIGHWAY AT 70 MPH. COULD NOT START CAR IMMEDIATELY, WAS TOWED AND AFTER BEING TOWED CAR STARTED UP WITH NO PROBLEM. CAR WAS BROUGHT TO THE DEALERSHIP AND A DIAGNOSTIC TEST WAS DONE WITH NO ERRORS SHOWN. *TR
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE ON THE PASSENGER SIDE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AND THE IMPACT CAUSED THE CONTACT TO CRASH ONTO THE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, AND SHOULDERS WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V233000 (AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
ON TWO OCCASIONS THE VEHICLE FAILED TO START, ONCE AFTER STALLING WHILE IN MOTION. 1)AFTER APPROPRIATE OPERATION OF THE TRACTION CONTROL SYSTEM, THE VEHICLE WAS TURNED OFF AND REFUSED TO RESTART. CAR WAS EVENTUALLY RESTARTED, SHOWING AN MIL AND REPORTED AN ERROR P0335 CRANK SHAFT POSITION SENSOR. AFTER RESET THE CAR OPERATED FOR OVER 100 MILES TROUBLE FREE. 2)ABOUT ONE WEEK LATER, AFTER APPROPRIATE OPERATION OF THE TRACTION CONTROL SYSTEM, THE VEHICLE STALLED WHILE DOING 35 MILES PER HOUR, WITH THE SAME INDICATION AS THE FIRST STALL. THE CRANKSHAFT POSITION SENSOR WAS REPLACED AFTER THE SECOND INCIDENT. PREVIOUS TO THESE EVENTS THE VEHICLE HAD BEEN TROUBLE FREE FOR 3 WINTERS. ON 9/16/2014 THE DEALER HAD FLASHED THE PCM 68070204AG DUE TO AN ERROR CODE FOR FAILURE OF EVAPORATIVE PURGE FLOW. *TR
ENGINE STALLED WHILE DRIVING !!! ENGINE LIGHT CAME ON WITH CHIME . HUGE PROBLEM. AND ONLY 9000 MILES. I REALLY AM MAD, AND NOW FEAR I COULD BE KILLED DRIVING THIS VEHICLE. ALL SERVICE OIL CHANGES, HAVE BEEN AT A CERTIFIED JEEP DEALERSHIP. I GUESS IM NOT ALONE LOOKING ONLINE..... JEEP PATRIOT IS JUNK. NEEDS TO BE RECALLED AND OFF THE ROAD BEFORE SOMEONE IS KILLED WHILE DRIVING THIS VEHICLE. *TR
AS I WAS DRIVING TOWARD A FREEWAY ENTRANCE, I WAS SUDDENLY NO LONGER ABLE TO ACCELERATE OVER 25MPH. MY JEEP WAS STILL UNDER WARRANTY SO I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME AN ELECTRICAL CENSOR NEEDED TO BE REPLACED IN ORDER FOR IT TO RUN NORMALLY AGAIN.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE INTERIOR LIGHTING ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,624.
CAR IS LESS THAN 3 YEARS OLD. 42K MILES. PURCHASED FROM DEALER NEW IN 7-24-2012. OCCUPANT RESTRAINT CONTROLLER MODULE FAILURE. WE ARE BEING CHARGED FOR REPLACEMENT PART AND LABOR. COST IN EXCESS OF $400 PLUS DIAGNOSIS. I SEE THAT THIS IS A RAMPANT PROBLEM IN OTHER JEEP VEHICLES OF SIMILAR VINTAGE. THE RECALL RECENTLY ISSUED SHOULD BE EXTENDED TO THIS MODEL AS WELL. PART # OC 08035034 PART COST $203.13. *TR
THIS PROBLEM WAS REPORTED IN THE FIRST MONTH OF VEHICLE PURCHASE THROUGH A SURVEY, THERE WAS NO RESPONSE FROM THE MANUFACTURER. THE DRIVER AND PASSENGER SEAT BELTS DO NOT WORK CONSISTENTLY, SOMETIMES IT LOCKS, MOST OF THE TIME IT DOESN'T. I HAD SOME INCIDENTS WHEN I NEEDED TO MAKE A SUDDEN STOP AND THE SEAT BELTS DID NOT LOCK. MY PASSENGER COMPLAINED ABOUT IT TOO. I HAVE A CONCERN THAT, IF AN ACCIDENT OCCURS, THE SEAT BELTS WILL NOT RESPOND. *TR
WHILE SHIFTING INTO THIRD GEAR THE VEHICLE REVVED REALLY HIGH AND WOULDN'T ALLOW ME TO SHIFT. AFTER TOWING THE PATRIOT TO THE SHOP I WAS INFORMED THE TRANSMISSION WAS TOTALLED. THE NEXT INCIDENT HAPPENED A YEAR LATER THE VEHICLE FAILED TO START. I HAVE TO TURN OFF THE KEY AND WAIT THEN ATTEMPT TO.RESTART. THE CAR ALWAYS STARTED BUT IT TOOK AS MANY AS 6 TRIES SOME TIMES. THE DEALER RAN DIAGNOSTIC TEST BUT CAME UP WITH NOTHING. THEY COULDN'T GET THE VEHICLE TO DUPLICATE. VERY FRUSTRATING AND RIDICULOUS. CHRYSLER IS AWARE OF THE ISSUE BUT WON'T HAVE A FIX UNTIL THE FIRST QUARTER OF 2016.
MY 2012 JEEP PATRIOT WAS STRUCK ON THE DRIVER SIDE BY A VAN. THE STATE PATROL OFFICER ESTIMATED THE SPEED ON IMPACT WAS AROUND 25 MPH FROM THE VEHICLE THAT HIT MINE BUT MAY HAVE BEEN UNDERESTIMATED BECAUSE THE CRUSH DAMAGE AND DISTANCE THE JEEP WAS PUSHED SEEMS TO INDICATE A HIGHER IMPACT/SPEED. I WAS STRUCK MY DRIVER SIDE FRONT PANEL AND DRIVER DOOR. BOTH DRIVER AND PASSENGER FRONT AIRBAGS DEPLOYED, BUT I HAD NO PASSENGER TRAVELING WITH ME. AFTER EVERYTHING SETTLED FROM BEING KNOCKED UNCONSCIOUS I REALIZED THAT THE SIDE CURTAIN AND SIDE IMPACT AIRBAGS NEVER DEPLOYED. IT LOOKS LIKE IT MAY HAVE TRIED BUT FAILED AS PART OF THE AIRBAG WAS EXPOSED. I WAS TRANSPORTED TO A HOSPITAL. THEY FOUND MULTIPLE INTERNAL INJURIES AND STILL LOOKING INTO ROTATOR CUFF AREA AND TRAUMA TO IT. OTHER INJURIES INCLUDED BLEEDING/KIDNEYS BY BLOOD IN URINE, PARTIAL COLLAPSED LUNG WITH MAJOR BRUISED RIBS, CONCUSSION. THE VEHICLE WAS DECLARED A TOTAL LOSS...UPDATED 09-09-14 *BF UPDATED 12/16/2014 *JS *TR
ON 8/19/14 MY 2012 JEEP PATRIOT HAD 30,666 MILES. I MADE A RIGHT TURN ONTO THE HIGHWAY OUT OF A SHOPPING CENTER PARKING LOT AND AS SOON AS I HAD MADE THE TURN MY CAR STALLED OUT. I COASTED A BIT AND PULLED INTO THE PARKING LOTS NEXT ENTRANCE. I PARKED MY JEEP AND TURNED MY KEY AS IF I WAS SHUTTING MY CAR OFF AND THEN TRIED TO TURN IT BACK ON. TO MY SURPRISE IS TURNED ON AND I DROVE AROUND THE PARKING LOT A LITTLE WITHOUT ANOTHER ISSUE.. I IMMEDIATELY CALLED A JEEP DEALER BUT THEY TOLD ME UNLESS THE ISSUE HAPPENED AGAIN THEY COULDN'T DO ANYTHING ABOUT IT. I WAS LUCKY NO ONE REAR ENDED ME. IT'S A VERY BUSY HIGHWAY. I BOUGHT A JEEP BECAUSE I THOUGHT IT'D BE A SAFE VEHICLE TO DRIVE MYSELF, MY HUSBAND AND MY 1 YEAR OLD BABY AROUND IN. AFTER THIS HAPPENED ON THE HIGHWAY I HAVE BEEN EXTRA CAUTIOUS BECAUSE I'M AFRAID IT WILL STALL AGAIN AND WE MAY NOT BE AS LUCKY THE NEXT TIME. I HOPE THEY WILL RECALL ALL CHRYSLER VEHICLES MADE WITH THIS FAULTY FUEL PUMP. WE ALL DESERVE A SAFE VEHICLE. *TR
MY HUSBAND AND I WERE DRIVING FROM NEW MEXICO TO WYOMING. THE AVERAGE SPEEDS WERE BETWEEN 65 AND 75. AFTER DRIVING FOR ABOUT 5 HOURS, WITH STOPS EVERY 2 HOURS TO REST AND GET GAS, THE TRANSMISSION LIGHT CAME ON AND THE JEEP LOST POWER. WE PULLED OVER TO THE SIDE OF THE ROAD AND LET IT SIT FOR ABOUT 10 MIN UNTIL THE LIGHT WENT OFF. WE DROVE THE REST OF THE WAY AT MUCH LOWER SPEEDS. BETWEEN 50 AND 60 MPH. THE TRANSMISSION OVERHEATED AGAIN ON THE WAY BACK AFTER 6 HOURS OR SO, WITH STOPS EVERY 2 HOURS. THE DEALERSHIP WE TOOK IT TO TOLD US THAT THERE WERE NO ERROR CODES, AND NO PROBLEMS WITH THE TRANSMISSION OR ITS FLUID. THERE WAS NOTHING FOR THEM TO FIX. THEY ADVISED US TO STOP OFTEN IF WE WERE PLANNING ON TRAVELING FOR LONG DISTANCES. THANKFULLY (BUT VERY SCARY) WE WERE IN THE MIDDLE OF NOWHERE WHEN IT HAPPENED AND NOT IN THE MIDDLE OF HEAVY TRAFFIC. *TR
I WAS DRIVING MY VEHICLE ON AN INTERSTATE IN HOUSTON, TEXAS AT 71 MPH AND SUDDENLY MY ENGINE STALLED AND I COULD NOT CONTROL MY VEHICLE. SEVERAL VEHICLES BEHIND ME HAD TO SWERVE AROUND ME AND NEARLY HIT MY VEHICLE. MY VEHICLE EVENTUALLY CAME TO A STOP AND I WAS ABLE TO RE-START THE ENGINE. THE VEHICLE I WAS DRIVING IS A 2012 JEEP PATRIOT WITH 42,700 MILES ON IT. I HAVE HAD 2 PREVIOUS WARRANTY RECALLS FIXED ON THIS VEHICLE - ONE RELATED TO A FUEL TRANSFER TUBE AND THE OTHER FOR A VEHICLE OCCUPANT RESTRAINT. *TR
WHILE DRIVING SEVERAL TIMES I HAVE HAD THE ENGINE STALL OUT ON ME AND ALL POWER IS KILLED FROM THE VEHICLE. I HAVE TAKEN IT TO THE DEALER AND THEY TOLD ME THAT UNLESS THE PROBLEM IS HAPPENING WHEN I BRING IN THE VEHICLE THEY DON'T WANT TO PUT MONEY AND PARTS INTO IT. I BRING IT TO THEN WHILE THE CHECK ENGINE LIGHT IS ON AND STILL THEY WONT DO ANYTHING ABOUT IT. *JS
THE ENGINE STALLED WHILE DRIVING ON INTERSTATE I-25 WITHOUT WARNING, VEHICLE WOULD NOT RE-START, HAD TO PULL OFF OF INTERSTATE AND WAIT FOR A TOW TRUCK. *TR
2012 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO AIRBAGS MALFUNCTION. *SMD THE CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION, AND THE AIR BAGS DID NOT DEPLOY. *JB
WAS TRAVELING DOWN A CITY STREET. AFTER APPROXIMATELY 100 FEET PAST AN INTERSECTION, THE WARNING CHIME AND CHECK ENGINE CAME ON APPROXIMATELY A FEW SECONDS BEFORE THE VEHICLE COMPLETELY STALLED. I LOST BRAKES AND POWER STEERING. ATTEMPTING TO SWITCH TRANSMISSION TO PARK AND NEUTRAL WHILE VEHICLE WAS COASTING BUT COULD NOT. I HAVE A BAD BACK SO I DID NOT UTILIZE THE PARKING/EMERGENCY BRAKE. ONCE VEHICLE CAME TO A STOP I WAS ABLE TO FORCE THE TRANSMISSION TO PARK AFTER A FEW ATTEMPTS. TRIED RESTARTING VEHICLE AND IT WOULD JUST CONTINUOUSLY CRANK, BUT WOULD NOT TURN OVER. HAD PUBLIC ASSISTANCE TO HELP GET IT IN NEUTRAL AND PUSH THE VEHICLE OFF THE BUSY ROADWAY. CALLED DEALERSHIP AND WAS ADVISED TO HAVE IT TOWED IN. CALLED FOR TOW, WAS TAKEN TO DEALER FOR REPAIR. DEALER REPLACED CRANK SENSOR AND UPDATED PCM. *TR
I WAS DRIVING MY JEEP AND IT SEEMED TO SOUND REALLY LOUD, LIKE A MOTORCYCLE, AND WHEN I'D ACCELERATE IT WASN'T SMOOTH, IT'S ALMOST LIKE SOMETHING WAS STUCK. I WAS RUNNING ERRANDS AND WHEN I WENT TO PUT SOME GROCERIES IN THE BACK, I NOTICED MY BUMPER LOOKED FUNNY AND I COULD NOT SEE THE TAIL PIPE. I CALLED THE DEALERSHIP (I HAD CALLED EARLIER TO MAKE AN APPOINTMENT FOR THIS NOISE, BEFORE I NOTICED THE BUMPER). HE TOLD ME TO COME IN AND THEY'D FIX IT. THE TAIL PIPE GOT LODGED UP IN MY BUMPER, BURNED A HOLE IN THE BUMPER, AND STARTED BURNING THE FRAME OF MY JEEP. IT WAS EXTREMELY HOT AND HAD I NOT NOTICED IT, WOULD HAVE STARTED ON FIRE. THE GUY AT THE DEALERSHIP SAID HE HAD SEEN THIS ONE TIME BEFORE WHEN SOMEONE HIT A SNOW BANK. WE HAVEN'T HAD SNOW IN MONTHS, AND THAT WEEKEND I DROVE MY JEEP TO MY MOM'S AND IT WAS PARKED ALL WEEKEND. I DID NOT HIT ANYTHING, AND NO CAR COULD HIT ME THAT LOW TO LODGE THAT UP. I NOW CHECK EVERY TIME I GET IN THE CAR TO MAKE SURE I CAN SEE THE TAILPIPE SINCE I'M NOT SURE IF BUMPY ROADS CAN CAUSE THIS TO HAPPEN AGAIN. *JS
WHILE ON THE INTERSTATE, I WAS IN THE FAST LANE ATTEMPTING TO PASS ANOTHER VEHICLE WHEN I STARTED TO HEAR THIS STRANGE NOISE AND I BEGAN TO LOSE ACCELERATION AND THE TRANSMISSION LIGHT WITH THE CIRCLE AROUND IT CAME ON. IT WAS A VERY SCARY THING BECAUSE I HAD A CAR BEHIND ME THAT WAS VERY CLOSE. I WAS ABLE TO PULL OVER TO THE SHOULDER. I PULLED OUT MY OWNERS MANUAL TO SEE WHAT WAS GOING ON. I FOLLOWED THE INSTRUCTIONS BY PUTTING IT IN NEUTRAL AND IDLING IT FOR A FEW MINUTES. IT EVENTUALLY STOPPED MAKING THAT NOISE AND THE LIGHT WENT OUT AND I STARTED OUT ON MY WAY AGAIN. I STILL HAD A 2 HOUR DRIVE LEFT ON MY TRIP AND I WAS SCARED IT WOULD HAPPEN AGAIN BEFORE I COULD GET HOME. I TOOK IT TO MY LOCAL JEEP DEALERSHIP THIS MORNING AND BASICALLY WAS TOLD THERE WERE NO SENSORS LIGHTING UP AND THEY COULDN'T FIX THE PROBLEM IF THEY COULDN'T REPLICATE IT. SO I'M LEFT WITH A CAR THAT I CAN'T TRUST. *TR
WHILE DRIVING 75MPH FOR 25MILES THE TRANSMISSION OVERHEAT LIGHT CAME ON AND THE PATRIOT STARTED SLOWING ITSELF DOWN, ON THE INTERSTATE IN HEAVY TRAFFIC, I READ IN THE MANUAL TO PULL OVER PUT IN NEUTRAL TILL IT COOLS OFF OR JUST DRIVE SLOW, I HAVE HAD THIS HAPPEN 10 TIMES SINCE REACHING 38,000 I CONTACTED CHRYSLER AND THEY ADVISED I HAVE A DIAGNOSTIC DONE AT DEALER, I DID AND THE DEALER SAID IT SHOWED NOTHING. THE DEALER SAID THERE ISN'T ANYTHING I CAN DO BECAUSE IT IS DOING WHAT IT IS DESIGNED TO DO. THEY ALSO ADDED THAT THEY HAVE HAD SEVERAL SIMILAR CVT COMPLAINTS FROM PATRIOT OWNERS. DRIVING 75 MPH SHOULD NOT OVERHEAT A TRANSMISSION. IT IS VERY DANGEROUS TO BE DRIVING ON THE INTERSTATE WHEN THE PATRIOT SLOWS ITSELF DOWN, I HAVE ALMOST GOT RUN OVER SEVERAL TIMES..I NEED CHRYSLER TO ACKNOWLEDGE THIS PROBLEM AND FIND A SOLUTION BEFORE I HAVE AN ACCIDENT FROM IT. *TR
HAD DRIVEN APPROXIMATELY 8 MILES AND WAS ON DOWNWARD SLOPE WHEN VEHICLE SHUT OFF. WAS ABLE TO CRANK IT THEN WAS DRIVING IT THE 8 MILES BACK HOME WHEN IT SHUT OFF AGAIN, THIS TIME ON A FLAT ROADWAY. WAS UNABLE TO CRANK IT THIS TIME AFTER SEVERAL ATTEMPTS AND 45 MINUTES. WHEN THIS HAPPENED, VEHICLE COMPLETELY STOPPED AND LOST POWER STEERING. HAD IT TOWED TO DEALERSHIP AND THEY WERE UNABLE TO DETERMINE WHAT HAD HAPPENED AND VEHICLE CRANKED FOR THEM. NO ERRORS ON THE COMPUTER. AFTER TESTING IT AND DRIVING IT 13 MILES, NO DETERMINATION MADE ON WHAT CAUSED THE PROBLEM. *TR
WHILE DRIVING MY 2012 JEEP PATRIOT SPORT 4X4 DOWN THE AUTOBAHN AT AROUND 120KM(74 MPH) MY JEEP STARTED MAKING A DEEP WHIRLING/HUMMING SOUND. WHILE ACCELERATING IT IS A LOW DEEP SOUNDING WHIRLING/HUMMING SOUND, WHILE DECELERATING THE WHIRLING/HUMMING SOUND BECOMES LOUDER DEEP SOUNDING WHIRLING/HUMMING. I TRIED CALLING THE JEEP DEALERSHIP HERE IN GERMANY BUT WAS BASICALLY TOLD THEY COULD NOT BE OF ANY HELP DO TO MY JEEP BEING AMERICAN SPEC. ALSO, I FIND IT ABSURD THAT MY JEEP HAS RECALLS AND I WAS NEVER INFORMED AND OF COURSE I'VE BEEN TOLD THAT I CANNOT GET THEM FIXED OVER HERE. *TR
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE FAILED TO SHIFT INTO SECOND GEAR. THE CONTACT NOTICED THAT THE RPMS INCREASED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT WITH 54,000 MILES. THE STATED THAT HE HAD A RECALL DONE ON HIS VEHICLE FOR THE FUEL SYSTEM. A YEAR LATER AFTER THE RECALL REPAIR WAS DONE THE CONTACT NOTICED THAT THE SAFETY FLAP ON THE FILLER PIPE WAS MISSING. THE CONTACT CALLED THE DEALER AND THE MANUFACTURER AND THEY WERE UNABLE TO OFFER ANY ASSISTANCE.
I WAS STOPPED AT A TRAFFIC LIGHT AND I HAD A PACKAGE THAT WAS TAPED SHUT. I TRIED TO USE MY KEYS (THAT WERE STILL IN THE IGNITION) TO SLICE THROUGH THE PACKAGES PACKING TAPE. MY HOUSE KEY DIDN'T CUT THE TAPE SO I QUICKLY GAVE UP. I NOW BELIEVE THAT MY ATTEMPTING THIS WAS PULLING DOWN ON MY KEY RING AND IGNITION KEY. WHEN THE LIGHT TURNED GREEN I HIT THE GAS AND NOTHING HAPPENED - BECAUSE MY CAR HAD SHUT OFF. THERE WERE NO DASH LIGHTS ON (LIKE OIL PRESSURE) THAT YOU WOULD USUALLY SEE WHEN A CAR STALLED. THE RADIO WAS STILL ON BUT THAT IS NORMAL BEHAVIOR ON THIS MODEL WHEN YOU TURN OFF THE ENGINE & REMOVE THE KEY; THE RADIO DOES NOT TURN OFF UNTIL YOU OPEN THE DOOR. I AM REPORTING THIS BECAUSE THIS SOUNDS A LOT LIKE THE ONGOING GM IGNITION SWITCH PROBLEMS. *TR
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING TO DECELERATE, THE ENGINE RPMS REMAINED OVER 4,000. THE CONTACT THEN SMELLED A BURNING CLUTCH ODOR. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE. *TR
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING HOME FROM WORK AT APPROXIMATELY 55 MPH WHILE PASSING A TRACTOR TRAILER UP A MODERATE INCLINE WHEN THE ENGINE OF MY 2012 JEEP PATRIOT LATITUDE FAILED. UPON PASSING THE TRACTOR TRAILER, ALL OF THE INDICATORS ON THE DASHBOARD BEGAN TO LIGHT UP - THEN THE INDICATORS, AS WELL AS MY HEADLIGHTS, COMPLETELY DIED. WHEN THE LIGHTS WENT OUT, THE ENGINE FAILED, AND MY CAR BEGAN TO SLOW TO A COMPLETE STOP ON A BUSY HIGHWAY. I WAS BARELY ABLE TO GET INTO A SMALL SPACE ON THE SHOULDER OF THE HIGHWAY BEFORE A TRACTOR TRAILER VERY NEARLY TOOK MY LIFE. AT FIRST, I THOUGHT IT WAS THE CAR BATTERY. I PURCHASED THIS VEHICLE 13 DAYS AGO, SO PERHAPS THE BATTERY HAD GOTTEN WEAK ON THE DEALER LOT IN THE WINTER MONTHS. AND, AFTER MY CAR WAS JUMPED, IT BEGAN TO WORK. HOWEVER, THE CAR COULD ONLY BE STARTED ONCE, AND THE ENGINE WILL NO LONGER TURN OVER. IT HAS BEEN TOWED TO A LOCAL DEALERSHIP. I DRIVE EXTENSIVELY FOR A LIVING, AND I AM AFRAID THAT I WILL DIE IN A CAR ACCIDENT IN THIS JEEP PATRIOT BECAUSE THE CAR FAILED COMPLETELY AT HIGHWAY SPEEDS. I HAVE RESEARCHED THIS AND HAVE FOUND THAT IT IS A PROBLEM WITH 2011-2012 JEEP PATRIOTS. PLEASE ENFORCE A RECALL! *TR
I HAVE A 2012 JEEP PATRIOT, I PURCHASED NEW ABOUT A YEAR 9 MOUTHS AGO, IT HAVE 13000.00 MILES, I WAS DRIVING ON THE FREEWAY ABOUT 60 MPH AND THE ENGINE QUIT RUNNING AS IF IT RAN OUT OF GAS, I PULLED OVER IN VERY HEAVY TRAFFIC AND TRIED STARTING AFTER CHECKING FUSES AND ALL POSSIBILITIES. I HAD THE CAR TOWED TO THE DEALER AND NOW THE FUN BEGINS. AFTER 2 HOURS AND DROPPING THE CAR AT THE DEALER THE CAR STARTED, I LEFT THE CAR AT THE DEALER AND THEY SAID NOTHING IS WRONG WITH THE CAR. AFTER INVESTIGATING THE WEB I FOUND THIS SITE AND WE PRESENT THE INFORMATION I FOUND HERE TO THE DEALER, THE DEALER WANTS TO RETURN TO CAR AND AT THIS TIME I AM NOT WILLING TO EXCEPT THE CAR WITH THIS UNSAFE CONDITION. JEEP SHOULD RECALL THESE CARS AND FIX ASAP BEFORE A FATALITY TAKES PLACE. THE JEEP DEALER WILL NOT DO ANYTHING AT THIS POINT. I WOULD LIKE A SUGGESTION BECAUSE THIS CAR IS NOT SAFE TO DRIVE. *TR
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN MY CAR FELT LIKE IT PULLED BACK THEN JUST SHUT OFF IN THE MIDDLE OF THE ROAD THANKFULLY THERE WASN'T A CAR BEHIND ME OR THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. AFTER A FEW TRIES THE CAR STARTED, SO I DROVE IT HOME THEN THE NEXT MORNING I TOOK IT TO THE DEALER. THEY STATED AFTER GETTING IT BACK TO ME 2 DAYS LATER THAT THERE WASN'T A CODE, SO THEY'D CLEARED THE CHECK ENGINE LIGHT AND GAVE IT BACK TO ME. THE FOLLOWING WEEK I'M DRIVING DOWN THE MAIN ROAD ON MY WAY HOME FROM WORK AND THE CAR DOES THE SAME THING. THIS TIME IT WAS REALLY SCARY, BECAUSE IT WAS RUSH HOUR AND I ALMOST GOT HIT BY A CAR. I ATTEMPTED TO START IT SEVERAL TIMES THEN SAT FOR A BIT WITH THE FOUR WAYS THEN TRIED IT AGAIN. IT STARTED UP AND I DROVE IT RIGHT TO THE DEALER. I WAS SO SHAKEN IT TOOK A FEW MINUTES BEFORE I FINALLY LET THEM KNOW WHAT HAPPENED AGAIN. I LEFT THE CAR WITH THEM THEN THE NEXT DAY THEY CALLED ME TO COME GET IT. I WENT IN WHERE THEY TOLD ME THAT IT HAD BEEN THE CRANKSHAFT SENSOR THAT HAD CAUSED THE PROBLEM. I'M TRULY AFRAID TO DRIVE MY VEHICLE I KEEP WONDERING IF IT WILL HAPPEN AGAIN. I NEVER HAD PROBLEMS WITH MY USED CARS, BUT I GOT A NEW CAR THINKING I WOULDN'T HAVE TO WORRY ABOUT ANYTHING AND NOW I HAVE TO WORRY ABOUT THIS CAR TURNING OFF IN THE MIDDLE OF THE HIGHWAY. *TR
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE DRIVING 70 MPH. THE VEHICLE DECELERATED AND CAUSED THE LIMP MODE TO ACTIVATE. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO SKYLAND CHRYSLER JEEP DODGE (255 SMOKEY HIGH PARK LAND, ASHVILLE NC 28806 PHONE (828-667-5213)) FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
WHILE TRAVELING AT 75 MPH ON LEVEL SURFACE THE TACHOMETER BRIEFLY SPIKED AND THE VEHICLE LOST POWER. THERE WERE NO WARNING LIGHTS, THE VEHICLE'S ELECTRIC ACCESSORIES REMAINED ON, BUT THERE WAS NO THROTTLE RESPONSE. THE AMBIENT TEMPERATURE WAS IN THE UPPER 90S, THE FUEL TANK WAS ABOVE 1/4 FULL AND THE DRIVER WAS 2.5 HOURS INTO A 3.25 HOUR TRIP. THE VEHICLE COASTED TO THE SIDE OF THE HIGHWAY AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALERSHIP TECHNICIAN WAS ABLE TO START THE VEHICLE AND REPORTED NO DIAGNOSTIC ERRORS OR CODES. THE DRIVER COLLECTED THE VEHICLE, FILLED THE FUEL TANK AND BEGAN THE 3.25 HOUR RETURN TRIP. WHILE TRAVELING AT 75 MPH, APPROX 2.75 HOURS INTO THE RETURN TRIP THE VEHICLE LOST POWER AGAIN. AFTER SITTING AT THE EDGE OF THE HIGHWAY FOR ALMOST 20 MIN, THE DRIVER HEARD A RELAY CLICK FROM THE REAR OF THE VEHICLE AND ATTEMPTED TO START THE CAR. THE VEHICLE STARTED AND RAN NORMALLY FOR AN ADDITIONAL 10 MINUTES BEFORE STALLING AGAIN WITH THE SAME SYMPTOMS AS THE PREVIOUS TWO INSTANCES: A BRIEF SPIKE FROM THE TACH THEN NO THROTTLE RESPONSE. THE DRIVER AGAIN WAS ABLE TO RESTART AFTER A 15-20 REST AND CONTINUED OFF THE HIGHWAY AND ONTO SIDE STREETS WITH NO FURTHER OCCURRENCES. THE ISSUE RECURRED ON A SUBSEQUENT LONG TRIP APPROX ONE MONTH LATER WITH THE SAME SYMPTOMS. UPON GETTING THE VEHICLE BACK INTO THE CITY IT WAS AGAIN TAKEN TO A DIFFERENT DEALER WHO DISCOVERED NO DIAGNOSTIC CODES OR ERRORS. *JS
AFTER FILLING UP VEHICLE WITH GAS AND DRIVING FOR AT LEAST 30 MINUTES, WHEN PARKED IN THE GARAGE THE SMELL OF GAS FUMES WOULD PERMEATE THE ENTIRE HOUSE. WE REPLICATED THIS SEVERAL TIMES AND THE FUMES WERE SO STRONG THAT WE WOULD HAVE TO LEAVE THE HOUSE FOR SEVERAL HOURS WITH THE WINDOWS OPEN TO VENTILATE. I WAS CONCERNED ABOUT THE VAPORS CAUSING AN EXPLOSION WITH THE GAS WATER HEATER IN THE GARAGE. I TOOK THE VEHICLE THE DEALERSHIP WHERE THEY INSISTED NOTHING WAS WRONG AFTER HAVING CHECKED IT TWICE. I REFUSED TO TAKE IT BACK SINCE IT WAS A SAFETY RISK TO MY FAMILY TO BE AT THE HOUSE. CHRYSLER RESPONDED THE DEALERSHIP'S REQUEST FOR ASSISTANCE WITH THIS ISSUE BY REPLACING THE FUEL TANK AND VAPOR CANISTER. THERE WAS NO PUDDLE OR APPARENT LEAK UNDER THE VEHICLE AT ANY TIME. *JS
2012 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO FUEL TANK TRANSFER RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL ISSUE, HAS NOT BEEN REMEDIED, AND IT HAS BEEN SIX MONTHS. THE CONSUMER STATED WHEN HE WENT TO THE DEALER, THE VEHICLE SAT ALL DAY AND THE FOLLOWING DAY, WHEN HE WENT TO THE DEALER, THEY WERE NO WHERE NEAR SERVICING THE VEHICLE. UPDATED 08/15/13
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V120000 (FUEL SYSTEM, GASOLINE) OVER A MONTH AGO AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVING DOWNHILL ON SOUTH I-15 THROUGH PHELAN AT 4PM APPROXIMATELY 95 DEGREES OUTSIDE. ACCELERATOR BECAME NON-RESPONSIVE. RPMS DROPPED TO IDLE SPEEDS. VEHICLE WAS ESSENTIALLY 'COASTING' WITH THE ENGINE RUNNING. UNABLE TO ACCELERATE AT ALL. PUMPING ACCELERATOR WAS RESULTING IN NOTHING. ENGINE TEMP WAS NOT ABOVE HALFWAY MARK, ABOUT 1/3 TANK OF FUEL. NO ENGINE WARNING LIGHTS. CHANGING GEARS ELECTRONICALLY (AUTOMATIC) NOT HELPFUL. WAS ABLE TO MAKE IT TO OFF-RAMP SINCE I WAS TRAVELING DOWNHILL. ENGINE PROMPTLY DIED WHEN I CAME TO A COMPLETE STOP. UPON PULLING THE KEY OUT AND RE-INSERTING THE ELECTRONIC THROTTLE CONTROL ERROR LIGHT ILLUMINATED. ENGINE WOULD NOT TURN OVER. ATTEMPTED TO RESET COMPUTER NOT HELPFUL. APPROXIMATELY 45 MINUTES LATER (AND PHONE CALLS FOR ROAD-SIDE SERVICE) ETC LIGHT WENT AWAY. COMPUTER RESET MAY HAVE FINALLY TAKEN. VEHICLE STARTED WITH NO PROBLEM. DROVE THE FINAL 35 MILES HOME WITHOUT INCIDENT. COULD HAVE BEEN A COMPLETELY DIFFERENT SITUATION HAD I NOT BEEN TRAVELING DOWNHILL AT SPEED. HAVE NOT YET CONTACTED DEALER AS I AM OUT OF NEW CAR WARRANTY. NUMEROUS OTHER COMPLAINTS ABOUT ISSUES AT SPEED HAVE ME VERY CONCERNED. *TR
I WAS DRIVING ON US 23 SOUTH JUST ENTERING TOLEDO WHEN THE VEHICLE LOST POWER AND AFTER DRIVING 4 HOURS AT HIGHWAY SPEEDS. I WAS GOING ABOUT 60 MPH AT THE TIME. AS THIS HAS HAPPENED BEFORE, I PULLED OFF AT THE EXIT AT DROPPING POWER..COULD THE CAR TO GO AT MOST 10 MPH AND PULLED INTO A SERVICE STATION TO CHECK FLUIDS AND REFUEL. AFTER A FEW MINUTES THE CAR RESTARTED AND WAS ABLE TO DRIVE AGAIN. TAKING THE CAR INTO DEALER BUT THEY ALREADY DISAVOWED ANY RECALLS OR REPORTED TROUBLES WITH THE JEEP. *TR
MY WIFE WAS DRIVING ON I-80 EAST AT HIGHWAY SPEEDS. THIS HAPPENED ABOUT 2 HOURS AFTER STARTING INCLUDING SOME HILLY AREAS BUT ALL HIGH SPEED HIGHWAY DRIVING. THE CAR SUDDENLY LOST POWER AND SHE HAD TO PULL OFF THE INTERSTATE ON THE SHOULDER. AFTER CALLING SEVERAL TIMES AND WAITING ABOUT 20 MINUTES, THE CAR RESTARTED AND SHE WAS ABLE TO DRIVE 6 MILES AT LOWER POWER/LOW SPEEDS TO AN EXIT WHERE SHE WAS ADVISED TO PUT OIL IN THE CAR. AFTER COOLING OFF FOR 20 MINUTES MORE, SHE WAS ABLE TO START THE CAR AND CONTINUE HER TRIP (ANOTHER 100 MILES) WITHOUT INCIDENT. *TR
MY WIFE WAS DRIVING ON I-80 EAST AT HIGHWAY SPEEDS. THIS HAPPENED ABOUT 2 HOURS AFTER STARTING INCLUDING SOME HILLY AREAS BUT ALL HIGH SPEED HIGHWAY DRIVING. THE CAR SUDDENLY LOST POWER AND SHE HAD TO PULL OFF THE INTERSTATE ON THE SHOULDER. AFTER CALLING SEVERAL TIMES AND WAITING ABOUT 20 MINUTES, THE CAR RESTARTED AND SHE WAS ABLE TO DRIVE 6 MILES AT LOWER POWER/LOW SPEEDS TO AN EXIT WHERE SHE WAS ADVISED TO PUT OIL IN THE CAR. AFTER COOLING OFF FOR 20 MINUTES MORE, SHE WAS ABLE TO START THE CAR AND CONTINUE HER TRIP (ANOTHER 100 MILES) WITHOUT INCIDENT. *TR
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE RUNNING, THE VEHICLE STALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
I RECEIVED A RECALL NOTICE SEVERAL MONTHS AGO (I DO NOT HAVE THE EXACT DATE AS THE NOTICES ARE NOT DATED NOR POSTMARKED) REGARDING THE FUEL TANK TRANSFER TUBE. I CALLED THE DEALER AS SOON AS I RECEIVED THE NOTICE, AND WAS TOLD THAT CHRYSLER/JEEP HAD NOT RELEASED A PART NUMBER YET. WHEN I CALLED SEVERAL WEEKS LATER, I WAS TOLD THAT THE DEALER NOW HAS A PART NUMBER AND IS ORDERING THE PART. TODAY, WHEN I CALLED AGAIN, I WAS TOLD THAT JEEP IS ONLY SENDING ONE PART EVERY 2 WEEKS AND THAT THE DEALER IS WORKING OFF OF A WAITING LIST AND I MAY NOT BE CALLED FOR ANOTHER MONTH. THIS IS TOTALLY UNACCEPTABLE. IF THE VEHICLE MALFUNCTIONS IN THE WAY THAT IT IS DESCRIBED IN THE RECALL NOTICE, MY CAR COULD STOP IN THE MIDDLE OF A HIGHWAY WHICH PUTS ME AT RISK OF BEING HIT BY OTHER VEHICLES AND KILLED. I HOPE THAT SOMETHING CAN BE DONE TO EXPEDITE THESE PARTS GETTING TO ALL OF THE OWNERS OF THESE JEEPS. *TR
WHILE DRIVING MY VEHICLE ON THE HIGHWAY, WE EXPERIENCED A TOTAL LOSS OF ENGINE POWER. THE JEEP WAS AT SPEED 75-80MPH WHEN THE VEHICLE BEGAN TO DECELERATE, POWER STEERING WAS LOST, AND THE ENGINE DIED COMPLETELY. FORTUNATELY WE WERE IN A SPARSELY POPULATED HIGHWAY AND WERE ABLE TO PULL OVER SAFELY, BUT IT COULD HAVE BEEN FAR WORSE HAD THERE BEEN ANYONE AROUND US. I HAVE NO IDEA WHAT HAPPENED EXACTLY, BUT WE WERE UNABLE TO START THE ENGINE AGAIN AND HAD TO HAVE IT TOWED 30 MINUTES TO THE NEAREST DEALER. UPON THIS HAPPENING, I SPOKE WITH THE JIM CLICK CHRYSLER / JEEP DEALERSHIP IN TUCSON WHERE IT WAS GOING TO, AND THIS IS WHERE IT ALL WENT FURTHER DOWNHILL. NOT ONLY DID THEY NOT REALLY CARE THAT THIS HAD HAPPENED, BUT HEY, IT'S SATURDAY MAN, AND WE'RE OUT OF HERE SOON, SO GOOD LUCK AND SORRY ABOUT THAT. WE CAN HELP YOU ON MONDAY, BUT CAN'T ANSWER ANY QUESTIONS, HOPE YOU CAN FIND A RIDE HOME, OH AND JUST LEAVE YOUR CAR OUTSIDE THE NISSAN SHOP (REALLY!?). NOT ONLY WAS THIS A HIGHLY UNSAFE FAILURE AT SPEED, ON THE HIGHWAY, BUT THE FOLLOWUP WAS SO POOR THAT I AM FURIOUS ABOUT THE CUSTOMER-SERVICE LEVEL FROM THE FOLKS AT THE LOCAL PLACE. I GUESS IT'S A GOOD THING NOBODY WAS SERIOUSLY INJURED. *TR
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,200.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THERE WERE TWO RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 13V120000 (FUEL SYSTEM, GASOLINE) AND 13V233000 (AIR BAGS , ELECTRICAL SYSTEM , SEAT BELTS) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PARTS. THE CONTACT HAD NOT EXPERIENCED FAILURE.
The subframe and rear cross members are extremely rusted and corroded, resulting in the vehicle being unsafe to drive. While there appears to be a ten year extended warranty covering the repair of this problem, apparently not every 2012 Jeep Patriot qualifies for extended warranty which only applies vehicles manufactured at only certain locations. According to FCA customer care the extended warranty does not attach my VIN number, although the rust and corrosion problem is identical to the damage repaired for other Jeep Patriots.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING OVER 40 MPH, THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO TUNKHANNOCK AUTO MART: DODGE RAM CHRYSLER JEEP (LOCATED AT 509 JOSEPH HUNTER HIGHWAY, TUNKHANNOCK, PA 18657), BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 5843398. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.