2019 Jeep Renegade Driver Assist & ADAS Problems

The contact owns a 2019 Jeep Renegade. The contact stated that the rear-view camera was inoperable and that the display screen was not fully functional. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a cosmetic issue, but provided no assistance. The failure mileage was approximately 80,000.

THE DISPLAY FOR REAR VIEW , RADIO, AND OTHER ITEMS HAS GONE BLACK. ONLY THE SCREEN DOES NOT WORK. RADIO STILL WORKS. THIS IS DANGEROUS BECAUSE WE CAN'T SEE WHO IS BEHIND US.

The contact owns a 2019 Jeep Renegade. The contact stated that while shifted into reverse, the Back Over Prevention camera screen became distorted. The contact stated that while shifted in drive, the screen displayed as if the vehicle was in the reverse for several minutes before the display went back to normal. The sound system warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the inner panel had detached, and the radio and screen needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and that the vehicle was out of warranty. The failure mileage was approximately 60,000.

TL* THE CONTACT OWNS A 2019 JEEP RENEGADE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RIVER OAK CHRYSLER LOCATED AT 4807 KIRBY DR, HOUSTON, TX 77098, WHO DIAGNOSED THAT THE BODY CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS UNAVAILABLE.*DT*JB*LN