NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Jeep Wrangler. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
WINDOW REGULATOR ON THE FRONT DRIVER'S WINDOW, FRONT PASSENGER'S WINDOW AND BACK PASSENGER WINDOW HAS HAD TO BE REPLACED. *TR
WE ARE A JEEP FAMILY. JEEP LIBERTY 2002 WAS BROUGHT IN FOR RECALL ON THE BALL JOINTS ON 11/26/06. IN EARLY DEC WE STARTED EXPERIENCING PROBLEMS WITH STEERING. BROUGHT THE JEEP INTO DEALERSHIP AND THEY QUOTED US $1680 TO REPLACE POWER STEERING PRESSURE LINE &SWITCH & RACK AND PINION. I WAS SURPRISED THAT A JEEP THIS NEW WOULD HAVE THIS PROBLEM. DEALERSHIP TOLD US THAT 3 OTHER JEEP LIBERTYS WERE SERVICED FOR THE SAME PROBLEM WITHIN THE LAST WEEKS. THEY SAID IT WAS STRANGE BECAUSE THE LIBERTYS HAD ALL JUST HAD THE RECALL WORK DONE ON THE BALL JOINTS. ALL 3 JEEP LIBERTYS HAD THE SAME POWER STEERING, RACK & PINON PROBLEM AFTER THE RECALL WORK WAS COMPLETED. DEALERSHIP SAID THEY THOUGHT MAYBE THERE WAS A CONNECTION TO THE RECALL BUT COULD NOT SAY THAT IT WAS DEFINITE. I TOLD THE DEALERSHIP THAT I WOULD CONTACT CHRYSLER JEEP AND SEE IF THERE ARE ANY OTHER PROBLEMS SIMILAR TO MINE RECORDED. 1/31 I CONTACTED JEEP CUSTOMER SERVICE (REFERENCE #15916486) AND TALKED TO SENIOR STAFF AGENT ANGELA. THE AGENT SAID THAT SHE RESEARCHED AND NO OTHER PROBLEMS HAVE BEEN REPORTED ; JEEP DID NOT AGREE THAT THE PROBLEM COULD BE RELATED TO THE RECALL. I DID GO ON THE INTERNET AND THERE ARE COMPLAINTS NOTED ON THE INTERNET ABOUT THE SAME PROBLEM. I FEEL THAT THE JEEP BALL JOINT PROBLEM CONTRIBUTED TO THE STEERING PROBLEM AND THAT JEEP SHOULD REPAIR MY CAR AT THEIR EXPENSE. JEEP DISAGREES. DO I HAVE ANY RECOURSE OR APPEAL PROCESS TO MAKE CHRYSLER FIX THE RACK & PINION PROBLEM OR AT LEAST CONTRIBUTE TO THE REPAIR.
TL* - THE CONTACT STATES THAT SHE RECEIVED A RECALL NOTICE (F23), IN REGARD TO HER LOWER BALL JOINT. THE CONTACT HAS TAKEN THE CAR TO THE DEALERSHIP BUT THEY TOLD HER THAT THE REPAIR WILL TAKE A FEW MONTHS. THE DEALER TOLD THE CONTACT THAT THEY GET ONLY 3 PARTS A MONTH.
TL*THE CONTACT OWNS A 2002 JEEP WRANGLER. WHILE DRIVING 75 MPH, THE VEHICLE WOULD JERK, BUT NOT SHUT OFF. ON OCCASION, THE VEHICLE WOULD JERK AND LOSE POWER. HOWEVER, AFTER RESTARTING THE VEHICLE, THE POWER WOULD RETURN. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE REPAIR SHOP STATED THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE CAM SENSOR WAS REPLACED AGAIN, AS WELL AS THE COIL MODULE AND SPARK PLUGS. THE CURRENT MILEAGE IS 91,000 AND FAILURE MILEAGE WAS 81,000. UPDATED 02/08/08. *LJ
BAD THROW-OUT BEARING OR NOISY NV3550 5-SPD TRANSMISSION. *NM
I OWN A 2002 JEEP LIBERTY AND NOTICED THAT THE DRIVERS SEAT BELT BUTTON STICKS..USUALLY IN COLDER MONTHS AND IT'S DIFFICULT TO FASTEN THE BELT (AS IT WILL NOT GO INTO THE SLOT). NOT SURE IF THIS IS COVERED AS I BELIEVE ITS DEFECTIVE. DOESN'T' DO IN SUMMER, JUST WINTER. MY WARRANTY IS EXPIRED, I HAVE APPROX 45K MILES ON THE JEEP. HOW DO I PROCEED? DO I JUST HAVE DEALER FIX & SHOULD IT BE FREE OF CHARGE SINCE THERE ARE OTHER COMPLAINTS FROM FOLKS WHO OWN THE SAME MODEL/YEAR? *NM
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING AT LEAST 65 MPH, THE FRONT END WOULD SHAKE VIOLENTLY. THE VEHICLE WAS MERGED TO THE SHOULDERS TO SIT FOR A WHILE BEFORE THE SHAKING WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000.
JEEP FISHTAILED IN BAD RAIN THEN LEFT INTERSTATE FLIPPED 3 TIMES LANDED IN RAVINE NOSE DOWN, NO AIR BAG DEPLOYMENT. *NM
LAST NIGHT A FIRE TRUCK (HOOK AND LADDER) SHOWED UP IN MY DRIVEWAY. I WENT OUT TO SEE WHAT WAS GOING ON. AS I WALKED OUT THE DOOR I NOTICED THREE FIREMEN LOOKING UNDER AND AROUND MY 2002 JEEP WRANGLER. WHEN I ASKED WHAT WAS GOING ON THE FIREMEN INDICATED THAT THERE WAS A STRONG SMELL OF GAS REPORTED BY ON OF MY NEIGHBORS! TURN OUT THE SMELL WAS GASOLINE AND WAS INDEED ORIGINATING FROM MY 2002 JEEP WRANGLER. WE BROUGHT THE JEEP INTO THE SHOP AND THE DEALERSHIP WAS ABLE TO DIAGNOSE THE CAUSE AND INFORMED ME THAT THERE WAS A SOLENOID PURGE VALUE ASSOCIATED WITH THE FUEL SYSTEM THAT WENT BAD AND WHEN THIS HAPPENS THE EXCESS FUEL IS DISCHARGED OUT THE EXHAUST SYSTEM AND THAT WAS WHAT WE WERE SMELLING. THE FAILURE OF THIS COMPONENT CAUSES THE VEHICLE TO RUN RICH, FOUL SPARK PLUGS, REDUCE MILEAGE AND YES, THERE'S THE CONCERN OVER THE EXCESS FUEL, NOT TO MENTION THE "CHECK ENGINE LIGHT" WAS ALSO NOW ON. THE JEEP HAS ~32K MILES AND IS NOW PAST 3 YEARS (3YR/36MILES) HOWEVER WE PURCHASED THE "EXTENDED WARRANTY" WHICH AS IT TURNS OUT DOES NOT COVER THIS FAILED COMPONENT. COST $180.00 TO US. MY CONCERNS: 1. FIRE HAZARD? THE SMELL WAS VERY STRONG! STRONG ENOUGH TO WARRANT A VISIT BY THE LOCAL FIRE DEPARTMENT! 2. FUEL ECONOMY....$2.15/GALLON FOR 87 OCTANE 3. ENVIRONMENTAL CONCERNS? THE WAY I UNDERSTAND IT IS THE EXCESS FUEL IS ROUTED STRAIGHT OUT THE EXHAUST SYSTEM! DO I REALLY WANT TO GO OFF READING WITH THIS VEHICLE SPEWING EXCESS GASOLINE OUT THE EXHAUST AS I TAKE IN THE SIGHTS AND SOUNDS OF THE ROAD LESS TRAVELED? MY QUESTION: IS THIS COMPONENT FAILURE COMMON? IS THE FAILURE MODE ENVIRONMENTALLY FRIENDLY? ARE THERE ANY CONCERNS TO MY WELL BEING IN THE EVENT WE HAVE A RECURRENCE? HAS ANYONE SEEN THIS BEFORE?
I HAVE TO COMPLAIN THAT THE FRONT DRIVER SEAT BELT ON MY 2002 JEEP LIBERTY IS NOT LATCHING ON AND NOT WORKING PROPERLY. IT WONT CLICK IN TO HOLD AT ALL. AND THE "CAPS" ON THE LUG NUTS FOR THE WHEELS ARE FALLING OFF DURING DRIVING EXPOSING THE INTERIOR OF THE LUG NUT. I HAVE NOT HIT THE CAR ON ANYTHING THEY JUST FALL OFF. *NM
PROBLEMS WITH GEARS ON 2002 JEEP WRANGLER.***NO ANSWER REQUIRED***. *MR WHILE DRIVING ON A BEACH WITH THE GEAR IN 4 WHEEL DRIVE HIGH THE VEHICLE SUDDNELY CAME OUT OF GEAR AND THE CONSUMER COULD NOT GET IT BACK INTO GEAR. THE JEEP HAD TO BE TOWED OUT OF THE SAND. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ASSURED THE CONSUMER THAT THE REPAIRS WOULD BE COVERED UNDER THE 3 YEAR-36000 MILE WARRANTY. AFTER THE VEHICLE WAS INSPECTED THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY BECAUSE THEY FELT THE VEHICLE HAD BEEN ABUSED. THE CONSUMER CONTACTED THE MANUFACTURER SEVERAL TIMES BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. *NM
WHILE DRIVING BETWEEN 45 - 50 MPH THE FRONT TIRE WOBBLED VIOLENTLY. THE CAUSE WAS NOT DETERMINED. *AK
WHILE DRIVING IN COLD WEATHER AT LOW SPEEDS THE VEHICLE SHUT OFF. *AK VEHICLE EXPERIENCED HARD START UP ( NO RESPONSE IN GAUGES BUT STARTER TURNS OVER WITH NO CRANKING). EVENTUALLY THE VEHICLE WOULD START BUT WOULD CUT OFF 2-4 TIMES WHILE DRIVING AT VARYING SPEEDS. *BF *NM
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO WATERMARK CHRYSLER DODGE JEEP RAM (LOCATED AT 1055 CROSSING PL, MADISONVILLE, KY 42431, (270) 875-4432), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH AND A LADY PULL OUT IN FRONT OF ME TO CROSS OVER THE INTERSECTION. MY JEEP HIT HER VEHICLE ON THE PASSENGER SIDE AND MY HOOD FLEW UP INTO THE WINDSHIELD, BUMPER FELL OFF THE VEHICLE AND ENTIRE SIDE PANEL WAS RIPPED BACK TO THE DOOR AND NEITHER OF THE AIRBAGS DEPLOYED. I FELT LIKE THIS WAS UNUSUAL DUE TO THE DAMAGE, SO I WANTED TO RESEARCH THE PROBLEM. THE ESTIMATE SO FAR TO FIX MY VEHICLE IS OVER $7,000. NO ONE WAS INJURED.*AK
I AM COMPLAINING ABOUT WHAT SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER. I HAVE A 2002 JEEP WRANGLER THAT NOW NEEDS A CLOCK SPRING REPAIR. MY HORN WAS NOT WORKING WHEN I TRIED TO USE,THEN MY AIRBAG LIGHT CAME ON. THIS HAS CAUSED MY AIR BAG SYSTEM NOT TO WORK AND IT NEEDS TO BE REPLACED. THE COST IS $300.00 AND I FEEL REALLY SHOULD BE ADDRESSED AS FAR AS ALL AIR BAGS. DUE TO ITS SAFETY OF THE DRIVER AND WHAT THESE CLOCK SPRINGS ARE DOING IN THE CHRYSLER VEHICLES! THIS SHOULD BE A REPAIR COVERED BY CHRYSLER.. I CALLED CHRYSLER AND TOLD THEM I FOUND A SAFETY BULLETIN #0801001 THAT WARNED ABOUT CLOCK SPRINGS IN MY WRANGLER AND JEEP LIBERTY. THEY SAID THERE WAS NO BULLETIN. I FOUND THE BULLETIN ON YOUR WEB SITE. I WOULD LIKE YOUR INPUT PLEASE. THANKS .MIKE. *NM
ALL IN ONE MINUTE BOTH THINGS HAPPENED WHILE ON THE WAY TO TAKE MY SON TO THE ER. MY HORN AND THEN AIRBAG LIGHT CAME ON. TOOK TO DEALER AND THEY SAID CLOCK SPRING. THEY REPLACED AT $300.00 THEN STILL NOT FIXED. THEY THEN SAID ITS MY AIRBAG CONTROL MODULE AT A COST OF $510.00. I AM GETTING UPSET AND BROKE. *JB
WHILE DRIVING AT HIGHWAY SPEEDS RIGHT REAR TIRE BLEW OUT. VEHICLE SPUN AROUND THREE TIMES AND THEN STOPPED. DEALER INSPECTED THE TIRE AND FOUND METAL INSIDE THE TIRE. TWO DAYS LATER, THE LEFT REAR AND THE RIGHT FRONT TIRES BLEW OUT, AND CAUSED THE VEHICLE TO RUN OFF THE ROAD. AFTER INSPECTING THE TIRES, DEALER DESTROYED TIRES, AND DID NOT WRITE DOWN THE DOT NUMBERS ON THE TIRES. *AK
AT 65 MPH ON I-95 IN MARYLAND, THE CLUTCH AND BEARINGS BURNED OUT. ALL POWER TO POWER BRAKES AND STEERING WERE LOST IMMEDIATELY MAKING AN EMERGENCY STOP AND STEERING WAS VERY DIFFICULT. RECENT DEALER MAINTENANCE FAILED TO DETECT ANY EXCESS IVE WEAR OR POTENTIAL FOR FAILURE. *JB
FRONT TIRE BLEW OUT, LOST CONTROL OF JEEP AND CRASHED INTO WALL
MY AIRBAGS DID NOT DEPLOY WHEN I WAS INVOLVED IN A HEAD ON COLLISION THAT ENDED UP TOTALING MY VEHICLE. *JB
WHILE DRIVING APPROXIMATELY 35 MPH, SOMEHOW THE VEHICLE HIT THE REAR OF A SCHOOL BUS. THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER'S CHEST HIT THE STEERING WHEEL. THE PASSENGER'S HEAD HIT THE DASHBOARD. NO ONE WAS TRANSPORTED TO THE EMERGENCY ROOM. PLEASE PROVIDE FURTHER DETAILS. *PH
WHEN DRIVING ON ICE OR SNOW THE 4-WHEEL DRIVE KICKS OUT, CAUSING VEHICLE TO JERK AND POTENTIALLY SLID. NO IMPACT HAD BEEN REPORTED. *AK THE VEHICLE WAS IN MOTION WHEN IT FELT AS IF THE TRANSMISSION DROPPED OUT. THE VEHICLE HAD TO BE STOPPED TO GET BACK INTO 4WD. THE LEVER WAS HELD TIGHTLY AND POPPED OUT AGAIN. THE VEHICLE WAS DRIVEN IN 2WD FOR SEVERAL MILES THEN WAS ABLE TO BE PLACED BACK INTO 4WD AND STAYED. ALSO, THE UPHOLSTERY HAD STARTED TO TEAR ON THE DRIVER'S SEAT AND THE GASKETS ON BOTH MIRRORS DETERIORATED. *SCC *JB
CHRYSLER ORIGINALLY OFFERED TO REIMBURSE FERRY FARE REQUIRED TO TAKE CAR IN FOR A SAFETY RECALL. I HAVE SUBMITTED RECEIPTS AND CHRYSLER HAS NOW REFUSED TO MAKE THE REIMBURSEMENT. CHRYSLER'S REFERENCE CODE IS 11552946. *JB
WHILE DRIVING AT 30 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY. *AK THE VEHICLE CRASHED WITH INTO A LARGE TREE. *SCC *JB
WATER LEAKS INTO FRONT PASSENGER SIDE COMPARTMENT FROM AIR CONDITIONER DRAIN HOLE IN FIREWALL. WATER SOAKS FRONT CARPET, AND THE DRAIN PLUG IN FLOOR MUST BE REMOVED TO ALLOW WATER TO DRAIN OUT OF VEHICLE. APPEARS FOAM SURROUNDING DRAIN HAS FAILED ALLOWING THE WATER INTO THE VEHICLE.*AK
2002 JEEP WRANGLER COLLIDED WITH REAR OF PASSENGER VAN AT APPROXIMATELY 25 -35 MPH. WHEELS BRAKED AND RELEASED ON WET PAVEMENT. AIR BAG DID NOT DEPLOY, DRIVER SEAT BELT DID NOT HOLD. DRIVER'S FACE HIT WINDSHIELD, RESULTING IN BROKEN NOSE. FRONT ENGINE COMPARTMENT WAS CRUSHED.*AK
I WAS IN AN ACCIDENT IN OCTOBER 2002 WITH MY 2002 JEEP WRANGLER X. I HIT THE PERSON IN FRONT OF ME GOING ABOUT 40MPH, AND WAS THEN HIT FROM BEHIND. NEITHER AIRBAG DEPLOYED, NOR DID THE SEAT BELT TIGHTEN. I HIT MY HEAD ON THE STEARING WHEEL. I TRIED TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER CORPORATION AND WAS TOLD SINCE MY VEHICLE WAS ALREADY BEING WORKED ON THERE WAS NOTHING THEY COULD DO ABOUT. I WAS IN ANOTHER ACCIDENT AUGUST 8, 2003. SOMEONE PULLED OUT IN FRONT OF ME ON THE HIGHWAY AND I HIT HIM GOING ABOUT 55 MPH. THE AIRBAGS AGAIN DID NOT DEPLOY. I AM TRYING TO GET AN ANSWER OUT OF DAIMLER-CHRYSLER AGAIN AND THEY KEEP GIVING ME THE RUN AROUND ABOUT IT.*AK
RAPID SUDDEN ACCELERATION, JEEP DID NOT STALL, WOULD NOT SHUT OFF WITH ONLY BRAKE APPLIED. CONSEQUENCES , VEHICLE DRUG MY HUSBAND MORE THAN 30 FEET CAUSING INJURIES THAT RESULTED IN HIS DEATH. PLEASE HELP ME FIND OUT WHY THIS VEHICLE DID NOT STALL.*AK
THE AUTOMATIC TRANSMISSION HAS VERY HARSH ENGAGEMENT AND PRODUCES A LOUD CLICKING NOISE. OVER THE PAST SEVERAL WEEKS I HAVE HAD MY 2002 JEEP WRANGLER IN THE SERVICE DEPARTMENT AND THE REPAIRS HAVE NOT BEEN PERFORMED SATISFACTORILY. I AM TOLD CHRYSLER WILL NOT AUTHORIZE THE REPAIRS OR THE REPLACEMENT OF THE DEFECTIVE PARTS. THE VEHICLE IS STILL UNDER FULL FACTORY WARRANTY, THE TRANSMISSION SHOULD BE REPLACED IF IT CAN NOT BE REPAIRED.*AK
FRONT END WILL SHIMMY/VIBRATE TO THE POINT OF LOSS OF CONTROL OF STEERING
DAUGHTER INVOLVED IN SINGLE CAR ACCIDENT IN WHICH 2002 JEEP WRANGLER ROLLED OVER 3 TIMES AND LANDED NOSE DOWN IN DITCH. THE AIR BAGS DID NOT DEPLOY. COMPLAINT WAS ISSUED TO CHRYSLER, THEY STATED THAT THE FRONT END HAS TO BE HIT JUST RIGHT BEFORE AIR BAGS ARE DEPLOYED. MY DAUGHTER WAS ALMOST KILLED AND DON'T BELIEVE THAT STATEMENT WAS TRUE. I FEEL IT IS IN FACT FAULTY EQUIPMENT AND AFTER READING THESE REPORTS , I FEEL THAT SOME KIND OF COMPENSATION IS DUE. MY DAUGHTER IS STILL SUFFERING BAD HEAD ACHES AND BACK PAINS. I ASKED FOR $50,000. AND WAS IGNORED. *LA
STEERING COLUMN MOVES SIDE TO SIDE AND AFTER REPEATED MOVEMENT THE TILT STEERING LEVER LOOSENS UP AND THE STEERING COLUMN MOVES UP AND DOWN. THE DEALER HAS MADE REPEATED ATTEMPTS TO REPAIR THE COLUMN BUT DENIES THAT THERE IS A DEFECT. I FIRST NOTICED THE PROBLEM IN JUNE OF 2003 WHEN THE TILT STEERING BECMAE LOOSE GOING AROUND A CORNER. I RECOVERED THE VEHICLE AND DID NOT HAVE AN ACCIDENT BUT WAS CLOSE. WHEN I EXAMINED THE PROBLEM I NOTICED THE STEERING COLUMN MOVES SIDE TO SIDE APPROXIMATELY 1/4". OTHER VEHICLES THAT I HAVE EXAMINED DO NOT HAVE THIS MUCH FREE PLAY. THE DEALERS HAS ATTEMPTED REPAIR ON THIS FOUR TIMES BUT THE ORIGINAL STEERING COLUMN IS STILL IN THE VEHICLE. I AM NOT CURRENTLY DRIVING THE VEHICLE AS IT DOES NOT MEET MAINE STATE INSPECTION STANDARDS AND THE VEHICLE IS UNSAFE TO DRIVE.
PAINT IS FLACKING ON THE HOOD FENDERS AND REAR DOOR.
THE 2002 JEEP WRANGLER CAUGHT ON FIRE WHILE DRIVING ON I270 AROUND ST LOUIS AND BURNED TO THE GROUND. THE FIRE STARTED UNDERNEATH THE VEHICLE. I HAVE BEFORE AND AFTER PICTURES. COMPLETE PICTURES OF THE VEHICLE AFTER THE FIRE. R.A. BOTT, SPECIAL INVESTIGATOR FOR JEEP, CLAIMED NO MALFUNCTION BY JEEP. THIS WAS A FUEL LINE EXPLOSION IN THAT THE FUEL LINE ENDED UP WITH A PIN HOLE LEAK AND SPRAYED FUEL ON THE CATALYTIC CONVERTER AND THE WRANGLER CAUGHT FIRE AND BLEW UP MINUTES AFTER I GOT OFF THE ROAD. THANK YOU TO A VEHICLE THAT ALERTED ME TO THE FIRE COMING OUT THE BACK OF THE VEHICLE AS I WAS DRIVING. *JS
PAINT IS FLAKING OF ON FENDER, HOOD, DOOR, AND REAR DOOR.*AK
IN 4-LOW TRYING TO GET OUT OF SNOW IN A 2002 JEEP WRANGLER, THE AXLE BROKE FOR NO APPARENT REASON. THIS IS NOT BEING COVERED BY WARRANTY SINCE I WAS TOLD IT HAPPENED WHEN SPINNING TIRES HIT PAVEMENT, ALTHOUGH I NEVER DID GET TO PAVEMENT. *JB
VEHICLE T-BONED ANOTHER AT 45 MPH. NEITHER AIR BAG DEPLOYED, DRIVER SUFFERED SEVERE HEAD INJURIES. VEHICLE WAS TOTALED. *JB
FLOOR HEATER DOES NOT WARM NEAR CENTER CONSOLE CREATING AN ANNOYING COLD DRAFT ON RIGHT LEG. IT'S VERY UNCOMFORTABLE AND CREATES AN UNCOMFORTABLE DRIVING EXPERIENCE.
CONSUMER STATES THAT VEHICLE LEFT FRONT TIRE BLEW OUT.
THE VEHICLE EXPERIENCED A ROLL OVER, THE SEAT BELT FAILED TO RESTRAIN THE CONSUMER, WHICH CAUSED HIM TO BE EJECTED FROM THE VEHICLE, ALSO THE AIR BAGS DID NOT DEPLOY. POLICE REPORT TAKEN. *TS *JB
IN MANUAL TRANSMISSION THE FIFTH GEAR "DOG LEG" STICKS WHEN SHIFTING FROM FIFTH TO FOUTH AND BACK TO FIFTH AND DOES NOT ALLOW FIFTH GEAR TO BE CHOSEN UNTIL YOU PLACE THE GEARSHIFT IN THE NEUTRAL POSITION AND THEN SHIFT INTO FIFTH
PROBLEMS WITH 2002 JEEP WRANGLER BRAKING SYSTEM.* MR THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TWICE ABOUT PROBLEMS CONCERNING THE BRAKES, BOTH TIMES THEY HAVE FAILED TO FIX THEM. PLEASE RESPOND PROMPTLY IN FINDING A RESOLUTION TO BRAKE PROBLEM. *CB *JB
I PURCHASED A 2002 JEEP WRANGLER FROM SHAKERS JEEP DEALER. SOUTH MAIN STREEET, WATERBURY, CT. AFTER HAVING THE JEEP FOR ONE MONTH THE WINDSHIELD PIITED INBETWEEN THE GLASSS.IT WAS ALSET TO HAVE PLYMOUTH GLASS TO INSTALL. THEN SHAKER JEEP WENT OUT OF BUISNESS! ALL THERE CUSTOMERS WHERE SENT TO BRADSHAW JEEP. TO MAKE A LONG STORY SHORT WHEN THE SUN OR HEAD LIGHTS HIT THE WINSHILD IT IS BLINDING! IN OCTOBER I WENT TO BRADSHAW AND SPOKE TO DAIMLER/CHRYSLER ABOUT THE PROBLEM. FOR 2 MONTH'S I HAVE E-MAILED AND CALL BOTH WITH NO SUCCESS, SINCE THEN AT 4:30 A.M. A ONCOMING CAR HAD IT HIGH BEEMS ON AND I JUST TAP THE CORNER OF MY JEEP ON A BRANCH OF A TREE. IT HAS KNOW COST ME 250.00 FOR A RENTAL AND 650.00 FOR THE JEEP TO BE FIXXED. THE AUTO BODY SHOP TOLD ME IT WAS A CHEAP FACTORY INSTALLED WINDSHIELD!!!!M NOT LOOKING TO GET REINBURST FOR THE WORK BUT I STILL HAVE THE WINDSHIELD PROBLEM.. I HOPE YOU CAN HELP THANK YOU IN ANCE LIAM E. BEHR JR. *AK
CONSUMER STATES AFTER MOVING FOOT OFF THE BRAKE PEDAL WHEN STOPPING, THE VEHICLE WOULD ACCELERATE UP TO 20 MPH WITHOUT APPLYING THE ACCELERATOR PEDAL. DEALER AND THE MANUFACTURER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR
FRONT/REAR FENDERS AND FRONT AND REAR BUMPERS ARE FADING BADLY. DEALER REFUSES TO REPAIR UNDER WARRANTY.*AK
THE 5 SPEED TRANSMISSION MAKES A RATTLING SOUND WHEN IDLING IN NEUTRAL. NLM
TREAD ON THE TIRES ARE FALLING OUT IN "PATCHES" SIDEWALLS ARE BLOWING OUT. *NLM
AT START UP, VEHICLE SHAKES AND SOUNDS LIKE INJECTORS ARE MISSING, NOT TAKEN TO DEALER YET. *AK VEHICLE TAKEN TO DEALER 3 TIMES, HOWEVER DEALERSHIP CANNOT DUPLICATE PROBLEM. VEHICLE BOGGS AND RUNS ROUGH/HESITATES WHEN COLD. REAR PORTION OF SOFT TOP LOCATED NEAR BOTTOM OF TAILGATE HAS GAP. REAR WEATHERSTRIP ADJUSTED. *TT
A LOOSE BOLT IN THE SUSPENSION SYSTEM CAUSED NOISE WHILE DRIVING ON A DIRT ROAD AND WHEN DRIVING OVER BUMPS ON A PAVED ROAD. *SCC *NLM
Data synced from NHTSA on May 4, 2026