NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Jeep Wrangler. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Start and Stop button light came off and vehicle stopped drive. I’m the last 2 years I have to replace battery 3 times.
Driver side sun visor has a failed connection to the vehicle frame, resulting in the visor falling down in front of the driver's field of view. This happened spontaneously and nearly resulted in a crash. This is an issue many owners of Jeep Wrangler JLs have experienced. The design of this connection has not changed. Please reference these Jeep owner websites for more examples. https://www.jlwranglerforums.com/forum/threads/sun-visor-broken.37957/page-21 https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
While driving the 2018 Jeep Wrangler JL, the vehicle began to shake violently along with the steering wheel. I had to pull over and slow to a stop to make it stop. I was running at a speed of about 70mph.
This started out intermittently after hitting a bump in the road, but now the vehicle shakes uncontrollably at 50 mph and above. The vehicle feels like it is falling apart. I need to put my hazzards on and move slowly to the side of the road and come to a stop to get the shaking to stop. I have several videos of the condition, but they are too large to upload (11MB and 33MB). I am taking my vehicle to the dealership in hopes they can fix this. There is an open class action lawsuit with Jeep over a similar issue. I also have already had the steering stabilizer recall performed.
when going over rough road or bumps, potholes etc there is a loud noise under the front of the Jeep. Steering is effect at times by shaking. Upon inspection by mechanic was told the tie rods were the culprit and would need to be replaced. Was also told that these parts are not lasting long on the newer Jeeps. 2018 Jeep Wrangler JK Sport with 36000 miles. Was told by mechanic that it will take 1.5 - 2 months to get parts due to there already being over 2300 orders for the parts.
In cold weather the Jeep is very hard to steer at highway speeds. While driving at highway speeds below 40 F and coming around a curve the steering feels like its locked up (will not turn). It has to be forced to get over the locked up spot (hump). This happens a few times until the engine and system warms up, then works fine. This seems to be a well known issue on the Jeep JL Wrangler forums.
Severe "Death Wobble" occurred on the highway at 70 mph after running over a bump in the road (bridge seam), let off the accelerator and the wobble increased. I experience "Death Wobble" routinely with this vehicle but, never this bad. Stock, no lift or modifications, 45K miles, properly inflated newer tires and steering damper replaced. Vehicle steering feels consistently unstable and cannot drive more than 65 mph.
I purchased my 2018 Jeep wrangler and has less than 13k miles. I been having alot of front shaking (death wobble) since purchasing the vehicle. I have heard of complaints about the front end shaking violently and have had this problem a few times. Especialy at highway speeds if I hit a pothole as such. I can get it to stop if i am able to slow down and apply light brake pressure. I have checked all the steering for tight ess and even had the track bar replaced (as per other owners). But still have the problem occasionally. As for alignment, the jeep runs really well and straight without problems. I hear theres possible problems with the aluminum steeringg box (which I do have) vs. the steel steering box (I hear has a recall??). Is there any other issues as this is really scarry. Other than the replacement track bar everything is stock on this vehicle. Behicle was purchased from Cascade Auto in Wenatchee Washington 22 July 2022 with 10,893 miles.
I have had repeated issues attempting to start the vehicle and it will not turn over. This usually occurs after I have driven the vehicle for at least 45 min. All lights and components turn on but the engine will not turn over, no indication that the engine is engaging. I tried starting in neutral and it does not engage. Battery is new, terminals are clean and fit properly. Vehicle is grounded. Sometimes after a half hour or more it will start. This happens at least once a week. Taken to mechanic e times and cannot get it to repeat.
Vehicle violently shakes after hitting a bump or other imperfection on the freeway.
OIl Cooler failure resulting in oil spill onto the transmission and motor housing. Per discussions of JK forums and other associated websites, this is a common issue with the 3.6 penstar motors. It was recalled on the Jeep Cherokees; however, failure to recall on the JK models were not available. Furthermore, most tech are stating when changing the oil filter, over torque can cause the seal to break or housing to crack resulting in leak. On manay forums, the JK ranging in years for the oil cooler issue is higher than normal.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 45 MPH and turning the steering wheel in either direction, the vehicle failed to respond. The contact stated no warning light was illuminated. The contact continued driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired. The contact called a second local dealer: Gupton Motors, Inc (3450 Tom Austin Hwy, Springfield, TN 37172:(615) 380-7226), and made an appointment to service the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,409.
Going over a bridge at 55mph my vehicle went into a vigorous shaking in the front end making it uncontrollable to steer. I had to decrease speed right away to avoid going into another vehicle or the side of the bridge. Once, on the other side, I pulled over to come to a complete stop and was able to continue to my destination about 1-2 miles away at reduced speed. This is commonly known as “The Death Wobble” at the dealerships and Jeep community. It was taken in that day and returned the next day as they replaced the Steering Damper, which I’ve been told will not fix this problem. We will just have to see what happens next.
Displays, "Service Shifter". Often followed by many, mostly random warnings, gauges fluctuate wildly, and disabled stop/start, traction and stability control; and sometimes loses power steering, and stalls and won't restart. The stereo volume, wipers, and cabin fan speed also can fluctuate wildly; worst case. This issue first appeared after going through a puddle, and seems to be exacerbated by high EMF areas; this is only corollary. This vehicle has never been used roughly or off road. The obvious dangers are, spontaneous maniacal warnings are a significant distraction to driving; if stop/start is not disabled vehicle will not start after stop at intersection, causing disruption to traffic; if power steering randomly stops working, which occurs while stopped or driving, the vehicle is nearly impossible to drive, and can only practically be driven by a strongman athlete. The coup de grâce where everything goes berserk, is usually when parked and attempting to reset the condition. The problem has not been reproduced by a dealer or service center; I have spent days inspecting grounds, harnesses, and inspecting, cleaning and replacing connectors. There's also a long list of mostly random codes for nearly everything, including the persistent lost communication with TCM. Up to October 2022 and 66,000 miles the only warnings or codes were for, wheel sensor (rep under warrantee), and "Small Leak In Vapor Recovery System" (leaky gas cap). A month+ after the warrantee expired, at about 66,000 mi, the vehicle began to generate random warnings and codes, and became unbearable (and dangerous) to drive. My observations and inspections and limited testing (haven't probed system circuits directly) lead to an assertion that the problem is system wide; many wildly various, mostly non repeatable, codes are recorded, systems that shut down are wildly various and not always repeatable; like there's nothing specifically or consistently wrong-but everything is failing. 5V reg in TCM?
passenger seat came unlocked from track and moved freely back and forth in track to stops. when passenger exited vehicle seat back folded forward and would not fold back upright making the seat unusable. the drivers' seat has same mechanical operation as the passenger seat. if this same problem were to occur with the drivers seat this would lead to possible loss of control and or accident. this seat system has weak plastic parts that have been known to fail for some time now without being addressed by the manufacturer.
The Jeep was being driven to a dealership to get checked for recalls due to the engine stuttering and stalling, radio and navigation not working, and just not running right. All of the sudden the engine ‘blew up’ and it stopped running. The Jeep was rolled to the side of the road and oil was seen leaking out of a hole in the underside of the engine. Pics were taken. It was towed to a dealership. No inspection has been performed yet to determine what the cause of the catastrophic failure is.
I had just purchase this used with 19000 miles on it. It had already had all of the recalls performed for the clutch. I was on the highway in moderate traffic, when the clutch suddenly fell to the floor for no reason as I had already been in fifth gear for a while. Then the vehicle lost all power and there was a clanking noise and it seems like it was on fire with all the smoke billowing. I miraculously made it from the high speed lane over to the slow lane and luckily there was an off-ramp right there. It only made it about 50 ft and died. By the time the dealer looked at it and told me there was thousands of dollars worth of damage I couldn't believe it. All over the same thing that had been issued recalls twice already. Luckily it still was under the powertrain warranty and they took it easy on me with the rest of the parts that weren't covered. But the transmission bellhousing was sheared in half by the clutch plate or something, it cracked my thermostat housing and my thermostat . We thought there was going to be engine damage as well. The entire transmission needed to be replaced due to the fact that the clutch flywheel had broken its teeth or something like that. The entire thing was just a major, major mess. The dealership had it for over 2 months and the rental fees were killing me. The entire thing was just so disastrous. I'm just glad that it didn't kill anybody.
All warning lights on the dash lit up. All gauges (tach, speed, fuel) fell to zero while I was traveling at 55 mph. Engine stayed running. Power steering failed but would engage intermittently causing over steering when it caught. Found a safe place to get off the road and turned vehicle off for 1/2 hour. The vehicle ran fine afterward. Limped it to the dealer a day later and they diagnosed it as a "star connector" problem. They said they've seen it before. There's much discussion on the internet about it occurring with the 2018 Wranglers. Jeep said that the replacement connector is just the same as the one which failed so this could happen again if the connector is not improved. Loss of steering is life threatening especially when it goes on and off intermittently.
I purchased my 2018 Jeep Wrangler 4 door Saharah Unlimited summer of 2022. The vehicle had less than 10k miles on it when I purchased the vehicle. Vehicle runs really well and alignment seems to be perfect. But occasionally at freeway speeds, usually anytime above 40mph. If I hit a bum (even road reflectors), either on a straight road or in a turn. I'll get a really violent shaking. I can get the shaking to stop by slowing down and applying gentle braking with reducing speed. Checked all the suspension connections and seemed tight. But again at speeds usually above 40mph, if I hit a bump or in a tight turn the violent shaking will occur. I've put less than 5k on the vehicle since purchase and the problem still exists. The vehicle is stock, stock tires, and never been offroad. I have changed out the steering dampener and track bar (heard most common problem). But still have this death wobble. Were nervous to take the vehicle on any long road trips with this issue. I saw online possible issues with possible weak welds for the steering mounts (track bar). We really love our Jeep, but not trust taking any long trips out side of where we live.
The dash board lights all came on, The steering wheel lost power, the ABS light came on, with check shifter, could not control Jeep.
I was constantly smelling a burning odor and my clutch started slipping. Took vehicle to dealer and they said clutch and flywheel needed to be replaced but there were none available, and they had to be manufactured and could take 2 to 3 months. Unsatisfactory! I left the dealership which is nextdoor to my place of employment and completely lost the clutch on a busy road and had to be towed. I spent hours and days trying to find a clutch and finally located one and purchased it along with the flywheel. The repair seemed to be successful but now I am having that same burning smell. I received the recall notice 19A/NHTSA, however late, from FCA. It had the following statement: "WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit [XXX] to submit your reimbursement request online. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall performed." I submitted my repair and proof of payment documents and they immediately closed my case because a remedy is not available. This makes no sense and contradicts the statement. Obviously I need to replace the clutch and flywheel. Now the replacement is putting off the same burning odor and I have to wait for a remedy knowing there is potential for a fire. I believe this has been an ongoing issue and should have been remedied long ago. Especially considering my vehicle is a 2018. There have been no warning indicators or lights. I drive my young grandsons around in this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized. The stability control, traction control, and ABS warning lights were illuminated, and the Service Shifter message was displayed. The vehicle was taken to an independent mechanic who replaced the main battery and auxiliary battery, tested the starter and alternator, and inspected the wires and fuses; however, the failure recurred. The mechanic diagnosed that the ECM needed to be replaced and advised the contact to tow the vehicle to the dealer. The vehicle was awaiting a tow to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at high rates of speed, the contact lost steering control of the vehicle after driving over a bump in the roadway and the front end of the vehicle started shaking uncontrollably. The contact stated that the failure occurred without warning. The vehicle was taken to a dealer and the contact was informed that the failure was related to the steering damper. Additionally, the contact was informed that the part needed to be replaced every three years. The manufacturer was notified of the failure and informed the contact that parts were on backorder. The vehicle was not repaired. The failure mileage was approximately 38,000.
Driving down the road wipers turned on and wouldn’t go off, all warning lights started flashing, jeep started to slow down, not accelerate, wanted to stall. Radio turned up on its own. Another occurrence I stopped at a stop sign and the jeep wouldn’t go, I tried to put it in park and it wouldn’t go into park, had to turn the jeep off and back on. Safety issues!! There should be a recall on jeeps for these issues I have read so many problems like this and it is NOT SAFE
1. On numerous occasions my Jeep has suffered an electrical issue that renders the power steering, power brakes and other components in-operable. My dash goes blank, then restarts showing just about every system feature as needing serviced. The dealer has tried twice to fix it stating that a Star Connector has overheated and is the cause for the problem. This is a huge safety issue and I no longer feel I can trust it to not happen again. 2. The vehicle is impossible to drive without the power steering and brakes. The wipers stick on along with the electronic radiator fan. 3. Yes, The dealer has reproduced this and stated so on the repair invoice. Stating multiple codes in multiple modules for loss communication. 4. No, the vehicle or component has not been inspected by anyone other than the dealer. 5. No warning whatsoever! It has now happened for a fourth time and is back at the dealer.
Jeep JL shows various warnings about engine revs and sometimes loss of power steering while driving at all speeds. Sometimes the Jeep will not get out of park and this issue is intermittent. Have taken it to the dealership and they cannot find anything wrong. From reading forums it would appear there is a bad wiring harness that causes this but it is terrifying when it can happen randomly and then just goes away on its own like nothing happened. I have various videos of this happening while parked. This issue seems to affect many of the JLs and rubicons. It has been happening for about 3 weeks now. Jeep does not admit or see the issue and the error codes thrown would indicate literally everything is wrong with the jeep. Can provide videos of this parked but it can and does happen randomly while driving.
Driving at 60 mph, the steering wheel locked up and could not turn left or right. The road had a significant curve and it forced me to merge on the lane as I couldn't steer into the curve. No service lights came on and this is a very serious safety issue. Luckily no other vehicles were near me while this occurred.
I'll be driving the jeep it's a 2018 rubicon jl and all of a sudden all the dash lights come on and if I stop the vehicle the D on the shifter will keep flashing and the jeep.wont move have taken into same dealership 7 times and it's continues to do the same thing they've changed abs module cleaned off grounds checked all plugs and connections and they keep saying it's fine. It's currently at the dealership for the same issue. It's been over a year of going to the dealership. Also one time.they told me it's ready came to pick it.up and it wouldn't go into drive.
2018 Jeep Wrangler JK Sport Unlimited rubber hood catch failed due to gust of wind generated by oncoming semi-truck on two lane highway (HWY 54) while being driven at highway speed. Luckily the other rubber catch and front center hood safety catch hook did not fail. Going on-line, one finds numerous complaints about this problem for some time and has been reported to you for the last couple of years. In discussion with Jeep Dealership Parts department, they said the part has not been upgraded.
I have two issues to report. First issue was while driving on interstate the dash went completely out. Had no idea my speed, fuel level, navigation....nothing. I slowed down to get off the road. Stopped and turned off engine. Turned it back on and nothing. Then it just popped on. I was able to continue on my way. Then I started having the second issue. Second issue to report. The Uconnect display monitor touch screen system is delaminating and now it changes stations, systems (navigation, weather, etc) on its own. I checked the Jeep blogs and this is a consistent problem for the past 8 years. There is an adhesive problem that Jeep/Chrysler is well aware of. To stop this flickering of stations from happening, I have to drive with one hand and take my finger on the other hand keeping it constantly pressed against SXM button . Or turn off the radio. This is a 4 1/2 yr old jeep with 68,000 miles. Jeep will not do anything except replace it at retail cost. I am not alone with this issue. There are 100's of stories on the internet blogs. This should be a recall issue to protect the consumers from extremely poor quality from a company like Chrysler. They knew this was a quality issue jet continued producing a faulty product. They should be better than this and held accountable.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle experienced a death wobble while driving over a bump or an object in the roadway. There was no warning light illuminated. The vehicle had been taken to the local dealer and the stabilizer bar was replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer had the traction bar replaced, the shocks replaced, the steering system replaced, balance the tires, checked the alignment and still the death wobble remains. The dealer stated there is nothing they can do about this situation.
I purchased my 2018 Jeep Wrangler JL Sport S 4 door in May of 2021. During the summer, while riding down the road, I had my soft top convertible top back. Upon closing the top when reaching home, the cover had become detached from tent assembly. I am just wondering if this was a apart of the safety recall for 2018 Jeep Wranglers, and if it was, how can I tell if this problem that was addressed with the vehicle I own now and fixed. I have had to buy a replacement top which is being installed on 9-19-2022. The cost is $1764.22, which I will not have an invoice for until they have completed the install.
Several messages display simultaneously on and off as the vehicle is in motion which results in power being lost, then restored in a matter of minutes which are critical when traveling in traffic or on the interstate. Steering and brakes are the first to go, but the car remains operational. The gauges display as if the car is stationary with check engine, brake, start stop disabled, traction control and many other lights displaying in error as these things are happening.
I own a 2018 Jeep JL Rubicon Wrangler. My complaint is the steering issue that NHTSA already is aware of and has a TSB issued on this particular malfunction. After spending a substantial amount of money for such vehicle, and there being a major issue with the aluminum steering box, I feel this should be an actual recall Jeep should make right for all of their loyal customers. Every forum I read about this steering issue, it is the same complaints, that Jeep should be responsible for replacing the Aluminum box with the steel steering box they have already upgraded to after 2020, because they knew it was an issue. My steering is very sloppy, I have already had a mechanic try to tighten the steering box and said it cannot be tightened again, and next time it needs to be replaced. I should not have to spend almost $1200 for an issue that is not my fault nor is it normal wear and tear. I feel unsafe in my vehicle no matter what speed I am going. It is all over the road and I am surprised a police officer has not pulled me over thinking I am driving drunk because the steering makes the vehicle sway from one side of the lane to the other and has to be corrected all the time. My fear is, one day I will not be able to control the steering because something will let loose and cause me to vere off the road and hit an obstruction, or worse, hit somebody else. This is not covered under warranty once the vehicle hits a certain number of miles, which I am over and many other people are too. Please take this matter serious and look further into it to see how bad this issue really is. It is not safe for all these Jeep Wranglers to be on the road with faulty steering boxes, which is a major part of the drive system in a vehicle. I don't have any children, but I can imagine the many of people who do drive these vehicles and has children in the cars with them on a daily basis, and has no clue there is a major issue going on with their steering. Thank you
While driving vehicle loss of power steering steering cause stiffness in steering wheel making it hard to control Dashboard just flickers numerous faults steering comes on and off making Unsafe to drive Dealer states can’t replicate the issues
Paint bubbling up all over due to aluminum usage for the body.
The power steering went out while driving, check engine light came on, ABS Service, Service Shifter, Start/Stop unavailable, Service 4wd, Auto Park Disabled, Blind Spot Alert, Electronic Stability Control Service, Parking Sense Off. I could not shift out of Park. Many people are having this problem with their 2018 Wrangler JL and JLU and later models. All you have to do is Google this or go to YouTube to see. It may be a faulty ECU. In any case, this is a problem and a safety hazard.
While driving over the summer in 2021 the rear seat latch came seat and seat was thrown forward. One of the kids threw it back in place and didn’t think much of it. Over the next couple of the times the seats were placed down it clasp wouldn’t go down. Then one day a couple months ago the seat was attempted to be put back in place, we noticed that the thin plastic retainer for the pin was broken. Depending how the seat is pushed back in place it locks sometimes and other times does not. This poses a potentially safety hazard. I originally purchased the part to replace it, however since this is a safety lock I reached out to Jeep. Jeep indicated there was no recalls on the part, even though I have seen others will the same complaint. There are several concerns with the latching seat mechanism and if you do not know its broken and the seat gets thrown forward it can be a real painful experience. The Jeep was in for service for the top ripping multiple times and being fixed under warranty. There is anyone that could have broken the latch without telling or knowingincluding us or the dealer. Ultimately it is a ver poor design and a true safety hazard. We believe this matter needs further investigation.
While driving at 30 mph, on occasion the vehicle would start to shake and the only resolution is to stop the vehicle, and then restart. On the freeway, I nearly lost control of the vehicle during one of these incidents. I had to stop the vehicle on the freeway and a lane change was not viable. I was nearly rear ended, so there were multiple safety issues at play. I took the vehicle to the jeeo dealer where I was informed of a 189 fee to diagnose the problem. I agreed to this fee, repeating to the service advisor mutiple times it was a safety issue and must be repaired. I was told that the steering dampener had a dent, and the steering dampener needed to be replaced every 30k miles. This is NOT listed in the maintenance schedule, nor is there any public statement from Jeep that this part can become defective as a result of early wear out. My vehicle is driven exclusively on city streets and has less than 20K miles. An internet search turns up the words “Jeeo Shake of DEATH” to describe this apparently well known problem.
FIRST off the vehicle locked up with every light on. it had to be tolled. we put a new battery and it worked for awhile. took to dealership with engine light on and the stabilizer track bar light is on. They fixed the clock screen. Soon as i left the dealership both light were both back on. I drove the vehicle home and its a wonder i made it. You cannot keep it on the road . the stering is all over the place. The dealership is hopless and i spent $ 900.00 . Now what do i do.
The contact owns a 2018 Jeep Wrangler. The contact stated that a relative was driving the vehicle at approximately 55 MPH and the vehicle started losing motive power. The relative noticed an abnormal burning odor before hearing a loud boom sound underneath the vehicle. The relative saw smoke and safely pulled off the highway. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the clutch plate had exploded through the transmission bell housing and shrapnel went through the radiator. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 46,465.
My Jeep has been having electrical problems many warnings across the dash including lost communication with ABS module this has been going on for about a month sometimes the fault won’t let the Jeep go into gear I brought it to the local dealership they had it for the entire day and was told they can’t find anything and that it would actually have to be happening for them to figure it out yesterday I was driving with my kids in the Jeep and the electrical want crazy and then I lost total steering while doing 55 miles per hour After my heart went through my chest I was able to get the vehicle stopped so according to my Jeep dealer I need to be in a near death crash in order for them to figure out the problem I wonder if any unexplained deaths involving newer Jeep Wrangler could be attributed to these electrical issues
The contact owns a 2018 Jeep Wrangler. The contact stated while his son was driving approximately 30 MPH and slowing down for a traffic signal, the vehicle lunged forward, stalled, and then came to an abrupt stop. The contact stated that several unknown warning lights were illuminated and the windshield wipers engaged independently. The contact's son was able to restart the vehicle and drove back to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 107,000.
Power steering and digital speedometer cut out without notice. Seems to be an electrical issue as it will throw a handful of lights at once and sometimes read "no bus". Has happened numerous times. Dealership replaced the aux battery. Did not resolve. Private dealerships are afraid to even touch it. Dealership I purchased it from "can't look at it until March" (5 months from now). There are reports of this all over forums and YouTube. Reached out to Chrysler directly and they basically just said "sorry your warranty is up".
The service axle locker system warning light started to appear, and it means the lockers are either poorly functioning, or a wiring\electronic issue has occurred. This is dangerous either way.
On multiple occasions this Jeep has a tendency to wander into the adjacent lane, especially on curves. It is slow to respond to steering corrections when this happens. Any driving of the vehicle requires constant steering corrections to keep it in a straight line At highway speeds a small bump in the road causes the Jeep to wander into the next lane or to start to fishtail. I'm now scared to drive it on the highway and feel it's an accident waiting to happen.
In the middle of the intersection, the power steering turned off and the steering wheel locked. I could not move the steering. All dashboard lights came on as well as the emergency brakes. The gear shift also locked and refused to shift into any toner gear. The vehicle was completely disabled and would not restart. This is the 5 time this has happened. I took it to get serviced at my local jeep Chrysler dodge dealership and I am still receiving the same issue.
The steering wheel is loose/has too much play. The Jeep wanders when holding the wheel straight. When driving, turning the wheel 2-3 inches in either direction produced not movement at all in my tires. This was not an issue before steering recalls were done. Unfortunately, with Covid and working from home, I did not drive a lot, and definitely not need to take it on highway. April 9th was the first time taking it on the highway for a trip (Connecticut to Kentucky). I did not make it. I was in an accident when a vehicle appeared to be to coming to close. I recall turning the wheel and not getting any response…then jerking more out of fear which was to much and I ended up smashing into a guardrail. I had to leave it in Pennsylvania at a collision center for repairs. May 26 - Can repairs complete so I picked it up in PA and drove to Louisville. A 7hr trip took 2-days. I has to drive slow, and so way could I drive it while it was raining. It was wandering and all over the highway and the steering was not responsive. June 3 -I brought it into Cross Jeep as soon as they had an opening. They rotated the tire and test drive it. I was told they did not notice anything out of the ordinary. The loose steering is how Jeeps drive. I was told to take it home and see how things were after the tire rotation. June 6 - First thing Monday I called to bring Jeep back in because it was driving the same. I left message with the answering service and I texted, but was unable to reach someone to make an appointment. June 7 - Got in touch with service and scheduled and appointment for their soonest opening (June 13) June 13 - Brought Jeep in and explained loose Staring and wandering is still an issue in the vehicle does not feel safe and is not safe because it caused me to crash. I showed them a video on the loose steering. I was told there is nothing they can do. That’s how “Jeeps” drive. I insisted they look further and I also file a complaint with Jeep.
Data synced from NHTSA on May 4, 2026