NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Jeep Wrangler. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
I have experienced the steering system death wobble routinely in my daily driving and it is reproducible. When it occurs three vehicle is no longer controllable until rewatching a speed below 40mph. Additionally, the vehicle now wanders more than it did originally with more effort to keep it going straight. Autopark Chrysler Jeep has inspected the vehicle and provided a list of repairs. The costs are exorbitant so only the steering damper was replaced for a cost of $700. The wandering has not been addressed.
Clutch blew two holes through my transmission. I was driving home from skiing. Early that morning an error code came on stating my clutch was getting too hot. I was in stop and go traffic for like 15 min when it happened. I mostly kept my car in neutral and only used the clutch when I needed to move forward more than my car could roll on its own. Driving home from the mountain I was on the freeway when an emblem turned on with a Sterling wheel and and exclamation point. Right soon after that as I was getting off the freeway I downshifted to 3rd gear and my car shot up to 5 rpm’s so I shifted to 4th gear and my car shot up to 5 rpm’s so I shifted to 5th gear and my car shot up to 5 rpm’s so I shifted to 6th gear and my car shot up to 5 rpm’s and then I head a loud explosion and my car and I hurried and pulled over. I had two other cars pull over because they saw my car of fire. They yelled at me to get out of my car and then quickly checked everything and found the fire had put itself out. I had my 6 year old nephew in the car and I was worried about his safety if the car was on fire but also the safety of having his outside of the car on a major highway. We determined the car wasn’t at a full engulfed in flames risk so I kept him in the car. I then towed my car to the dealership who misdiagnosed it so I towed it to a clutch shop when showed me there were actually two holes through my transmission. My warranty wouldn’t cover it and the recall refused it because they had “don’t the recall” aka looked at it and did a software update and said that’s all the were required to do. I ended up finding a used transmission and was able to get that installed as well as a clutch. I was out of a car for 6 weeks and the emotional stress of being jerked around and not being helped when it’s clear with the recalls this is a huge issue that is getting ignored. The GM of the dealership is now involved and trying to help me get this solved.
I purchased this car, jeep sahara 2019 last Wednesday, and the steering wheel locked while is I was turning to the right! and it happens again around five minutes after! And I I couldn’t moved it to the left or to the right! Almost get to an accident l! I’m very concerned because we paid $44,000 dollars for this used vehicle and I honestly lost my trust and confidence on this vehicle because this kind of incidents can ended up in catastrophic accidents!!
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle started vibrating and shaking abnormally. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the tires to be balanced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
My Jeep Wrangler when driving 65mph or higher starts to wooble making it very hard to control. Usually it happens when there is small bumps roughness in the road. This issue started since it got to the 22K miles.
I have had both w12 & y07 recalls done and didn't have any problems with my clutch before then, now my clutch is making a strange noise and slipping. A software update to degrade power to my engine doesn't fix a clutch problem. Recalls are suppose to fix problems, not create more.
Service Shifter warning showed up in center of dash and Check Engine light illuminated coming home from work on a Friday. Parked the car for the weekend, drove it to work Monday morning and there were no lights or warnings. Went to grab lunch 5 minutes away and on the way back, Service Shifter light pops up again (no CEL this time) and complete loss of power steering IN a two lane jughandle to cross a highway putting everyone in that jughandle and on the highway at the intersection at risk. Thankfully the light turned red so I could stop the vehicle. I shut it down, restarted it, and made it back to work. Took it to the dealership after work. 17 times the warning light flashed and chimed during the 30 minute drive to the dealership. They saw no warnings in the computer system and couldn't find a solution after examining the vehicle for almost two weeks. Service Shifter warning still on dash and I'm just waiting until it kills me, I guess?
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
The passenger side visor just fell off while the vehicle was in motion. The visor's pivoting rod dropped out of the support bracket.
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS , NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN , MULTIPLE TIMES, EXITING FROM FWY . I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS , I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE
We started experiencing a problem with our clutch on our manual transmission 2019 Jeep Wrangler Sport in December 2022. It felt like it would slip out of gear on its own, sounded like when someone first learns how to drive a manual and grinds the clutch. The dealer couldn't figure it out. Kept getting worse. Multiple trips back to the dealer. Mind you at the time this car was 3 1/2 years old and only had about 40,000 miles. Finally we found out there was a recall in February 2023, and the dealer told us there were no parts or no solution yet. This car is my wife's daily driver. I called the dealer back a couple months later, no update yet, Jeep "was working on it", hoped remedy would be available by end of June. Kept calling back every month or two, same story. I drove the car for the first time in a while in July and realized it was not safe to drive. Constantly slipping out of gear, couldn't get it going fast enough. Decided to read the recall again and realized it said it was a fire hazard. My dealer called and was told still no remedy, now they tell him hopefully end of Q3, so I asked the service manager to please get me into a loaner on Jeep. They did this. This is almost 2 months later, still no remedy. It's fantastic how Jeep can spend millions on fancy advertisements with Derek Jeter, yet because the people who own clutch vehicles are such a small percentage it seems our safety is not a priority. I can't believe a major car manufacturer has taken over 7 months knowing there is a safety issue and still no remedy.
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
while in the middle of an intersection vehicle locked up in park,check engine light came on,had to be towed to dealer ship, code given was pid95-00-tcm clutch failure-cause undetermined, they charged $172.58, even though i have a mopar extended warranty it was not covered
Death wobble where the Jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say Jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The Jeep didn't handle or feel right but it didn't death wobble until Thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of Jeep Wranglers. My wife refuses to drive the Jeep.
“Death wobble” is happening on Highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the Jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Bought a used 2019 Jeep Wrangler with approx 17000 miles. At speeds between 60-75 mph on highway roads that have small bumps and or divots, the front axle begins a divergent shudder and wobble side to side that is uncontrollable. It has happened now 7 times. In traffic I have almost caused accidents because the vehicle is not controllable with the steering wheel. At highway speeds, the only way to make the divergent wobble decrease and go away is to immediately step on the brakes in an emergency mode, hope you don't get rear ended and pull off the road. The vehicle has been inspected in detail by two different organizations. I have had the alignment checked, it's perfect. Shocks are perfect. Everything is fine, accept, when the perfect harmonic is reached on a bump at highway speeds, the front axle goes ballistic and makes the vehicle uncontrollable. This is a safety issue that has/will kill people. There are no warning lamps or caution lights. The vehicle is in perfect condition.
While driving, the steering wheel power steering intermittently goes out. It does not matter whether the car has been warmed up or not. When turning or shifting lanes, it is very difficult to turn the steering wheel. On the highway this has almost caused an accident. The incident has been reported to one dealership once and to another dealership twice. Neither has experienced the issue while driving but I have encountered it lots of times. Without them experiencing the issue, they are unaware of any repairs required and none have been performed yet besides flushing the power steering fluid, which did not resolve the issue. This is definitely a safety issue.
Driving my vehicle and around 20,000 miles had all lights come on. Lost power steering wind shield wipers randomly going off and then it goes away once powering off. I took it to my dealer and they worked on it and said nothing was wrong. A week later it happened again. This time the vehicle wouldnt turn back on for about 30 minutes. Going threw a round a bout I will randomly lose all control and almost crash. I have had at least 4 or 5 close calls do to no power steering and lose of traction control. No dealer or mechanic can figure it out. It is throwing 37 codes. HUNDREDS OF PEOPLE ON THESE JEEP FORUMS HAVE HAD THE SAME ISSUE FOR THE SAME YEAR. NO ONE CAN FIGURE IT OUT. SEVERAL HAVE CRASHED. MY WIFE HAS ALMOST DIED WHEN SHE LOST TRACTION CONTROL IN A BLIZZARD. It has been months and now my vehicle is up to 42000 miles and its sitting there because now I'm to scared to drive it. It gets stuck in park and randomly powers down. This is a serious safety hazard and someone is going to get killed from a crash if this isn't addressed. All codes are related to ABS and CAN BUS but it has only fixed about 5% of the vehicles when they replace those parts. COME INSPECT IT YOURSELF I AM AVAILABLE ANY TIME!!!
Highway speeds going over a bump in the road the front end/steering wheel will begin to shake violently. The only way to stop it is to release gas and slow down.
No warning. Driving down the road at 45 or above taking a curve and hitting a bump in the road the jeep starts bouncing and the steering starts jerking. I have been informed that there is a law suit stating that this is because of front suspension steering damper.
Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all.
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.
Continued "death wobble" after suggested repair by dealership.
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
While driving on the highway, my car began to shake. Upon inspection of the dash and its components, no warning lights appeared and nothing was triggered to state that there was a flat or anything was wrong with the vehicle. I had to lower my speed from 70mph down to 50mph as I went to merge right to get onto the shoulder and/or exit to a safe location in case I had a flat. Upon slowing to 50mph the shaking stopped and I was able to drive normally. I proceeded to drive for a few more miles due to the issue seemingly resolving itself. As the vehicle reached speeds of 70+ mph it began to shake again. This time I managed to pull off onto the shoulder and inspected the car in case there was a flat and/or something caught onto the axel. Nothing appeared out of the ordinary and the vehicle drove normally, without issue from that point on. The shaking lasted anywhere from 20-30 seconds while traveling at highway speeds.
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
Both the auxiliary and main batteries go out at least once a year leaving you stranded in need of flatbed towing. Dealer has know suggestions on the faulty batteries or recommendations for a better solution.
Steering very loose and vehicle wanders all over like wind is blowing you around. This has caused me to drift out of my lane and nearly colliding with others. Will being to dealer for evaluation. TSB is out for this issue.
1st occurrence sept 21, 2022 at 53000 miles In shop June 19-20 June 23-currently Cost incurred Rental from Olathe Dodge Chrysler Jeep 1 day 6/19-6/20 $50 Loaner given from 6/23-current @ no cost to me Symptoms: While driving, all dash controls will zero, no speedometer. The following indicator lights illuminate: ABS Serv4WD Service auto start/stop Service electronic stability control Traction control on Traction control off Emergency brake on Service shifter When stopped and in drive, without warning, when going to accelerate to move forward, the vehicle will rev up but won’t move. It sounds like the car is in neutral. The dash will have the “D” for drive of PRND flashing. I try shifting into neutral and reverse with no change. I shift into park and then auto park engages and I am effectively stuck. The safety of myself and passenger(s) is immediately effected. I was at a stop sign in the middle of rush hour traffic in a densely populated metro and was stuck in park for over 3 minutes. The safety of others on the road is effected as I am a danger being stuck in the middle of the road. If they hit me, it could injure them and their passengers. The dealer has repeatedly stated they can’t get it to “act up”. They have had the vehicle
I purchased this new 2019 Jeep Wrangler Unlimited in late December of 2019. Approximately two years into ownership, rust began to appear along the frame welds. Roughly 2.75 years into ownership, this corrosion began to become very noticeable throughout the frame welds located underneath the vehicle. Many welds also feature small holes. In September of 2022 (33 months into ownership), I began to investigate the issue. I spoke with a local dealership and Jeep Customer Care via email, phone and in-person (I can produce the correspondence if needed). I was told by the dealership that I had 25 months left on corrosion warranty, but that it did not cover corrosion to the frame or suspension. I was also told that the holes are not an issue. I also contacted Jeep Customer Care several times (with photos) and received very little assistance. Jeep Customer Care also stated 25 months left on corrosion warranty, but that a dealership must diagnosis and state that it is a covered issue. Jeep refuses to further address the issue until the dealership does. The dealership has stated they will not, no matter how much I mention this appears to be a significant (and unsafe) defect. The dealership has since stopped communicating. A local body shop (unaffiliated with Jeep), upon inspecting the vehicle, stated that this Jeep should not be in this state of disrepair so early into its life. This vehicle does not feel safe given the severity and location of the corrosion/deterioration throughout the frame and suspension.
while driving-sun visor on drivers side failed and immediately fell in middle of my view. Could have caused an accident. The jeep windshield is small and narrow to begin with and having a large portion suddenly blocked by a falling visor is a major issue.
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Steering wanders. There is at least 2 inches of play in the steering and the Jeep has always had this issue since we purchased it. Driving down the road has aways been a bit like playing "ping pong" with the steering as you have to make slight steering corrections as the Jeep drifts left or right towards the lane lines. I recently lifted the jeep and put on slightly larger tires. This made the wandering and "ping pong" steering control a lot worse. I had the shop make some adjustments and they basically got everything back to where it was before - still playing ping pong as I drive, but now when I take an exit ramp, the traction control light will come on. There is a Jeep technical service bulletin out for this issue. As long as the lift is within specs, changing out the steering box and flashing the software apparently fixes the problem. How can excessive play in steering NOT BE A SAFETY ISSUE? How many accidents must there be, or God forbid, a death on the road, before the manufacturer has to fix this? The dealer wants to charge me $1400 to correct this issue, which they created my failing to design and manufacture a steering box that works properly with their vehicle. If I wanted to fix this myself and install the new steering box, I would have to buy a $10,000 software flash system if I want to make sure all the warning lights correlate to the actual driving characteristics of the vehicle. Very frustrating that I'm driving an "on the margin" vehicle with regards to safety and the manufacturer isn't willing to do the right thing and do a safety recall.
When driving down the interstate my 2019 jeep hit a small bump in the road. Front end started shaking violently. At first I thought I had blown a tire but tire pressure warning did not show on dashboard. I let off the gas and it ebbed till gone. I was going 70 miles an hour when it started. It was intermittent through out the day and started each day after
2019 JEEP WRANGLER. CONSUMER STATED THAT WHILE DRIVING ON THE INTERSTATE THEIR VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONSUMER STATED THE DEALER DETERMINED THE FAILURE WAS CAUSED DUE TO A FAILURE IN THE DAMPERING SYSTEM. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO THE FAILURE BEING A KNOWN DEFECT.
The steering has become very loose, causing the vehicle to feel as though it were drifting with every bump. Entering into a parking lot, or going over speed bumps cause the vehicle to feel as though you are jerking the steering wheel back & forth, with the whole body of the vehicle rocking. Changing lanes requires the upmost care when merging, so as not to cause too much movement, otherwise the entire vehicle rocks back & forth as though you were off-roading on extremely uneven turf. God forbid you attempt to avoid hitting something that jumps in front of you car; that is bound to cause the car to flip! Doesnt matter if you're traveling 5mph or 65 mph, the drifting is obvious & pretty scary.
While driving the visor above both the driver side and passenger side falls down from where it is supposed to be. The mechanism that holds the visor in place is defective and falls out of the hole where it is supposed to connect to. The mechanism is still in tact so the visor falls enough to obstruct the drivers view but does not fall out. This almost caused me to crash while on the highway yesterday. I have confirmed with multiple other drivers of the 2019 JLU that this also happens to them.
It takes a considerable amount of time for the back up camera to turn off once the transmission is switched from reverse to drive The camera is still displaying the rear view of the vehicle as the vehicle is moving forward which has the potential to cause a serious impact This happens on a consistent basis and is not an isolated incident
I was on my way to work and when I stopped at a red light my car completely shut off. I tried to jump start it and then it flashed that my "start/stop button wasn't working" and that I needed to park because my car would shut off shortly. Then the dash started going crazy flashing all the lights and the windshield wipers started going, my hazard lights weren't working but the light was flashing on the dash. Completely died and had to get it towed
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.
Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal.
steering locked while driving at 50 mph. Had to switch car off in middle of street and restart to get functioning steering restored. Five minutes later it locked steering wheel again and could not shift lanes. Luckily accident was avoided however I can't imagine what would have happened if this was on the highway. Parked car and towed to Jeep dealership for service. My wife and family were terrified of this incident as it was life threatening situation. Dealer informed me that they have never had this happen before and they are troubleshooting as we speak. Service engine light went on (yellow) and "service shifter" code showed up on screen. This all was sudden and there was no warning before driving vehicle.
Lost all steering while driving on highway coming up to a corner, extreme safety risk. Jeep repair facility can not diagnose and repair my vehicle and it has been out of service for over 6 months this year and its at repair facility unable to be repaired-STARS has been involved. Loss of steering while driving my 6 year old granddaughter, we almost crashed into another vehicle, could have been deadly for both of us, she now won't ride in any car feeling she will get in accident.
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Data synced from NHTSA on May 4, 2026