NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Jeep Wrangler. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I'VE HAD THE VEHICLE FOR A LITTLE OVER TWO WEEKS AND THE VEHICLE WANDERS DANGEROUSLY AT HIGHWAY SPEEDS DUE TO THE SLOP IN THE STEERING. IT ALSO LOCKS WHEN TAKING A TIGHTER TURN FROM A STARTING POSITION AND I HAVE TO FORCE IT BACK TO CENTER. *TR
THE VEHICLE WANDERS, INCLUDING INTO OTHER LANES, DURING TRAVEL AT HIGHER SPEEDS. THE STEERING IS EXTRAORDINARILY LOOSE. THE VEHICLE REQUIRES CONSTANT FOCUS AND CONTINUOUS CORRECTIONS TO MAINTAIN COURSE. IT IS DANGEROUS. THE DEALERSHIP REPRESENTATIVE REMARKED THAT IT IS A KNOWN ISSUE BUT JEEP IS UNABLE TO EFFECTIVELY ADDRESS IT. *TR
I BELIEVE THE VEHICLE CLUTCH FAILED AND THE VEHICLE LOST FORWARD PROPULSION. PRIOR TO THE LOSS OF CLUTCH PRESSURE AND PROPULSION, A STRONG BURNING SMELL WAS NOTED COMING FORM THE VEHICLE, FOLLOWED BY SMOKE. THE VEHICLE WAS IN MOTION, GOING THROUGH STOP AND GO TRAFFIC, ON A CITY STREET. I BELIEVE THIS IS RELATED TO RECALL 20V124000. THE VEHICLE HAS 138 MILES ON IT AND WAS BEING DRIVEN HOME AFTER BEING PURCHASED NEW FROM THE DEALERSHIP. *TR
THE CAR WILL NOT HOLD A STRAIGHT LINE. IT DODGES AND DIVES ALL OVER THE ROAD. IF YOU ARE MAKING A SWEEPING TURN OVER 40 MPH IN EITHER DIRECTION, IT SUDDENLY DARTS IN THE DIRECTION YOU HAVE THE WHEEL TURNED WITH NO FURTHER INPUT. WHEN YOU TRY TO CORRECT BACK IT TAKES A LOT OF WHEEL MOVEMENT AND THEN IT SUDDENLY DARTS IN THE DIRECTION. IT JUST WILL NOT DRIVE STRAIGHT. YOU ARE CONSTANTLY FIGHTING TO KEEP IT BETWEEN THE LINES. YOU CAN NOT DRIVE THIS CAR FOR MORE THEN. AN HOUR OR TWO AND YOU HAVE TO STOP[ DRIVING. IT IS UNSAFE NOT ONLY TO THE DRIVER AND PASSENGERS, BUT TO ANYBODY ELSE ON THE ROAD. YOU JUST DO NOT KNOW WHAT IT IS GOING TO DO. NHTSA NEEDS TO FORCE FCA TO DO A RECALL ON THIS ISSUE AND FIX IT. THIS ISSUE MAKES THE RALPH NADER ISSUES WITH THE CHEVROLET COVER LOOK MINOR. PLEASE, PLEASE LOOK INTO THIS BEFORE SOMEBODY DIES.
MY JEEP PULLS ALL OVER THE ROAD, WOBBLING WHEEL. *TR
THE JEEP CANNOT STAY STRAIGHT. I NEEDS CONSTANT ADJUST TO KEEP IT IN THE LANE. THE PROBLEM GETS WORSE AS THE SPEED INCREASES. *TR
DRIVING AT ALL SPEEDS VEHICLE CONSTANTLY WONDERS FROM LEFT TO RIGHT SOMETIMES WHEN CORRECTING FROM ONE DIRECTION TO THE OTHER IT WILL PUT YOU IN THE OTHER LANE. VERY DANGEROUS WHEN ON TWO LANE OR UNEVEN ROAD AGAINST ONCOMING TRAFFIC. TOOK BACK TO DEALER TWICE REPLACED GEAR BOX DID NOT HELP. BOUGHT JEEP FOR MY WIFE BUT SHE WON'T DRIVE IT SAYS IT MAKES HER FEEL UNSAFE I AGREE WITH HER YOU THINK FOR 55,000 YOU COULD DRIVE YOUR VEHICLE DOWN THE ROAD IN A RELAXING STATE. *TR
I AM UNABLE TO MAINTAIN MY LANE AT ALL WHILE DRIVING THIS VEHICLE. IT CAN BE CONCERNING TO DRIVE LIKE THIS ESPECIALLY ON THE INTERSTATE. IF YOU GET TO CLOSE TO THE EDGE OF THE ROAD ON NON INTERSTATE ROADS IT WILL PULL YOU STRAIGHT OFF THE ROAD. *TR
I PURCHASED MY NEW JEEP WRANGLER 2020 UNLIMITED JUST OVER A MONTH AGO. I HAVE NOTICED THAT, WHEN DRIVING AT SPEEDS ABOVE 40MPH, THE CAR IS VERY DIFFICULT TO HANDLE AND THE CAR, AS WELL AS THE STEERING WHEEL, WANDER ALL OVER THE PLACE. WHEN DRIVING ON A HIGHWAY, I FEAR FOR MY LIFE AS THE CAR WANDERS AROUND THE LANE AND MUCH WORSE IF THERE IS A SLIGHT WIND CURRENT THAT HITS. IT IS VERY UNSTABLE AND VERY UNSAFE. I HAVE TAKEN THIS TO MY JEEP DEALER AND THEY INSIST THAT IT IS NORMAL COMPARED TO OTHER WRANGLERS THEY HAVE TESTED ON THEIR LOT. THIS IS A VERY IGNORANT RESPONSE AS IT DOES NOT SOLVE MY SPECIFIC PROBLEM. I FEAR THAT THIS WILL CAUSE A HUGE ACCIDENT ONE DAY ON THE ROADS AND BELIEVE THERE IS A FIX FOR THIS PROBLEM BUT THE DEALER DOES NOT WISH TO FIX OR REPAIR THE ISSUE. I APPRECIATE ANY HELP WITH THIS. *TR
UP TO 2 INCHES OF PLAY IN STEERING CAUSING THE VEHICLE TO WANDER AND REQUIRES CONSTANT CORRECTION TO KEEP STRAIGHT
VEHICLE IS CONSTANTLY VEERING LEFT AND RIGHT RESULTING IN CONSTANT STEERING CORRECTION. FVC HAS ACKNOWLEDGE WITH A BULLETIN AND FIX BUT NO RECALL SO DEALER WON'T FIX IT.
VEHICLE HAS LOOSE STEERING CAUSING THE VEHICLE TO WANDER ON THE ROAD. IT IS AN UNSAFE CONDITION AND COULD CAUSE AN ACCIDENT, INJURY, OR DEATH. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION ON THE ROADS FOR FREEWAYS. TIRE PRESSURE WAS SET TO RECOMMENDED LEVEL OF 36PSI.
STEERING HAS A LOT OF PLAY AND SIGNIFICANT PULLING CAUSING DRIVING FATIGUE TO KEEP JEEP ON ROAD.
I HAVE BEEN BACK TO THE DEALERSHIP MULTIPLE TIMES, 4 SOFT TOP REPLACEMENT AND OR REPAIRS ALSO OTHER VISITS... ALSO 1 SOFT TOP REPLACEMENT. WATER LEAKS, TOP LITERALLY COMING OFF/ OUT OF FRAME AT SPEEDS OVER 30 MPH. 2 OF THE TOPS HAD FRICTION BURN/ TEARS AND THE 3RD IS DOING THE SAME THING BUT WORSE. CARPETS ARE SATURATED WITH WATER DAYS AFTER RAINING. THE JEEP HAS BEEN IN THE REPAIR SHOP OR IN MY DRIVEWAY UNABLE TO USE WHEN IT RAINS, OVER SPEEDS OF 30 MPH. CURRENTLY THE TOP HAS A BIG OPENING THAT CANE LOSE ABOVE THE DRIVER SIDE WINDSHIELD AND AIR AND OR RAIN MISTS INTO MY FACE. I HAVE ASKED TO HAVE IT REPLACED WITH A HARD TOP OR A VINYL SOFT TOP MULTIPLE TIMES TO SEE IF THAT WOULD HELP, EVEN THO I PURCHASED THE VEHICLE WITH THE 'BLACK AND TAN' PACKAGE WHICH CONSISTS OF TAN CANVAS SOFT TOP AND TAN INTERIOR, BLACK EXTERIOR. THEY STATED 'THEY (THE DEALER) CAN NOT DO THAT BECAUSE OF THE VIN #' BUT THEN STATED I COULD BUY ONE FROM THEM. AS OF TODAY MY 2020 JEEP WITH APPROXIMATELY 4,800 SITS IN MY DRIVEWAY OUT OF SERVICE. I PURCHASED/LEASED A NEW VEHICLE BECAUSE I HAVE CONGESTIVE HEART FAILURE, MULTIPLE DR. APPOINTMENTS, A NEW BORN BABY AND 2 OTHER CHILDREN, I NEED A RELIABLE VEHICLE. THE JEEP IS UNSAFE FOR MYSELF AND DRIVERS BEHIND ME, FEARING THE TOP MAY COMPLETELY COME OFF WHILE DRIVING AND OR METAL FRAME.
STEERING WHEEL HAS A LOT OF PLAY IN IT AND DOES NOT STAY STRAIGHT WHEN DRIVING ON HIGHWAY OR INTERSTATE DRIVING. DEALER SAID IT'S NORMAL ON THE NEW JEEPS. *TR
FAILURE DATE: 03/19/2020 PURCHASED MARCH 19, 2020. FIRST JEEP. NOTICED STEERING FELT OVER REACTIVE IMMEDIATELY. BROUGHT BACK THE NEXT DAY AND DEALER SAID THIS IS "NORMAL" FOR A JEEP. THE VEHICLE WANDERS AT LOW SPEED AND IS WORSE AT HIGHWAY SPEED. CONSTANT CORRECTING IS REQUIRED TO STAY IN ONE LANE, WHICH ENDS IN OVERCOMPENSATING AND A ZIGZAG EFFECT. IT'S VERY DIFFICULT TO KEEP IN A STRAIGHT LINE AT ANY SPEED. FEELS EXTREMELY UNSAFE. OTHERS HAVE DESCRIBED THE SAME CONDITIONS AS 'LOOSE' STEERING. VERY CONCERNED THAT JEEP DOES NOT SEEM TO OWN UP TO THE PROBLEM AND PROACTIVELY WORK TOWARD A SOLUTION.
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A HESITATION BETWEEN WHEN THE STEERING WHEEL WAS TURNED AND THE RESPONSE FROM THE FRONT WHEELS. THE CONTACT STATED THAT THE STEERING WHEEL WAS CONSTANTLY MOVED FROM LEFT TO RIGHT TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM LOCATED AT (2425 W CAMELBACK RD, PHOENIX, AZ 85015 (602) 249-1234) AND TEST DRIVEN. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
VEHICLE IS A 2020 WRANGLER SAHARA. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. SITTING STILL THERE IS ABOUT 2'-3' STEERING WHEEL MOVEMENT LEFT & RIGHT. AT HIGHWAY SPEEDS THERE IS CONSTANT STEERING WHEEL RESPONSE TO KEEP THE VEHICLE IN YOUR OWN LANE. EVEN THEN ITS WANDERING IN YOUR LANE. I HAD A 2013 WRANGLER SAHARA AND IT DIDN'T HAVE THIS ISSUE. DEALER HAS SEEN IT AND SAID EVERYTHING IS NORMAL. ACTUALLY, SAID IT'S COMPARABLE TO OTHER WRANGLERS, THEY DIDN'T SAY IT WAS NORMAL. I ASKED THEM INSTEAD OF AN IMPROVEMENT THEY MADE THEM WORSE? THEY HAD NO ANSWER.
QUALITY OF THE SUSPENSION WELDS TO THE FRAME OF THE JEEP. THE DRIVERS SIDE REAR SUSPENSION BRACKET APPEARS TO HAVE QUALITY ISSUES (E.G., POROSITY, CONSISTENCY, APPEARANCE). REMOVAL OF THE BRACKET SHOWED SIGNS OF POROSITY IMPACTING THE FRAME. VEHICLE WAS STATIONARY DURING THE WORK BEING DONE ON THE JEEP OTHER WELDS ON THE FRAME AND SUSPENSION BRACKETS APPEAR TO HAVE QUALITY ISSUES
WHEN DRIVING AT HIGHWAY SPEEDS, THE VEHICLE DRIFTS ALL OVER THE ROAD. IT IS NECESSARY TO CONSTANTLY MOVE THE STEERING WHEEL LEFT AND RIGHT JUST TO STAY IN MY LANE. SEVERAL TIMES, THE VEHICLE HAS DRIFTED INTO AN ADJACENT LANE BEFORE I COULD MAKE A CORRECTION. I TOOK IT TO THE DEALER I BOUGHT IT FROM, SAFFORD CHRYSLER JEEP OF FREDERICKSBURG, VIRGINIA AND, AFTER 2 1/2 HOURS IN THE SERVICE DEPARTMENT, TOLD ME THERE IS NO PROBLEM. I KNOW THAT HUNDREDS OF JEEP WRANGLER JL OWNERS HAVE REPORTED THIS SAME PROBLEM TO NHTSA.
I WAS SOLD A NEW AUTOMOBILE WITH A SERIOUS OPEN SAFETY RECALL, NHTSA RECALL # 20V-124, THAT WAS NO DISCLOSED AND NOT REPAIRED BEFORE IT WAS SOLD TO ME AND I TOOK POSSESSION OF IT. *TR
I PURCHASED THIS NEW 2020 JEEP IN DECEMBER 2019; THE JEEP NOW HAS ABOUT 800 MILES ON IT. WHEN DRIVING THE VEHICLE AT ANY SPEED THE JEEP WILL DART TO THE LEFT INTO ON-COMMING TRAFFIC WITH NO WARNING AND FOR NO APPEARANT REASON. THE FASTER THE SPEED THE MORE RADICAL THE SWERVE INTO TRAFFIC THE INCIDENT. I HAVE NOT BEEN IN ACCIDENT BUT HAD LIGHTS FLASHED, NUMEROUS HAND SIGNALS AND HORNS BLOWN AT ME IN THE JEEP FOR RECKLESS DRIVING. THE DEALERSHIP - CECIL JEEP OF BURNET TEXAS HAS VERIFIED THE PROBLEM AND IS TROUBLESHOOTING POTENTIAL ISSUES WITH A FACTORY ENGINEER. SOFTWARE AND DAMPER UPGRADES HAVE BEEN CONFIRMED PROPERLY DONE AND UP TO DATE.
FOR THE THIRD TIME IN SIX MONTHS, OUR 2020 WRANGLE UNLIMITED HAS BEEN AT THE DEALER TO ATTEMPT TO FIX A SIGNIFICANT CHIRPING SOUND COMING FROM THE SERPENTINE AREA. THEY HAVE ALREADY REPLACED THE TENSIONER PULLEY TWICE AND IT'S ACTUALLY WORSE. SO FAR, FOR THE SIX MONTHS WE'VE HAD IT, WE'LL BE GOING ON 3 WEEKS IN THE SHOP. INITIALLY IT WOULD ONLY BE ON A COLD START BUT NOW IT'S LOUDER AND WE CAN'T TAKE IT ANYWHERE. THE DEALER HAS HAD ALL THE TECH LOOK INTO IT AND THEY STILL BELIEVE IT'S RELATED TO THE TENSIONER. IT'S NOT RELATED TO THE RECENT TENSIONER RECALL EITHER. THIS IS A LEMON AND NEEDS TO BE REPLACED. *TR
BACK UP WARNING SYSTEM IS MALFUNCTIONING. WHEN THE CAR IS PUT INTO REVERSE, A CONSTANT LOUD TONE STARTS. THIS IS A SAFETY ISSUE AS IT MASKS ALERTS WHEN THERE IS SOMEONE OR SOMETHING ACTUALLY BEHIND THE CAR. DEALER SAYS THIS IS NORMAL. HOWEVER, THIS DID NOT HAPPEN UNTIL DEALER INSTALLED AFTER MARKET WHEELS AND TIRES.
AS SLOWING DOWN TOWARDS A RED LIGHT AT APPROXIMATELY 5 MPH THE ENGINE SUDDENLY REVVED UP . PRESSED BRAKE TO FULL (AGAIN, NO FOOT ON GAS), ENGINE CONTINUED REVVING AT HIGH RPM. JEEP LURCHED FORWARD THREE TIMES AND REAR ENDED CAR IN FRONT WAITING AT THE LIGHT. 4 WHEEL DRIVE WAS NOT MANUALLY TURNED ON, BUT FELT LIKE THE FRONT WHEELS HAD LOCKED BUT THE BACK WHEELS KEPT LURCHING THE JEEP FORWARD. AGAIN THE ENGINE WAS RACING EVEN THOUGH GAS PEDAL WAS NOT PRESSED. PLEASE NOTE: THIS VEHICLE IS A RENTAL FROM AVIS.
WHILE DRIVING THE STEERING HAS A LARGE AMOUNT OF PLAY, FAILS TO HOLD A STRAIGHT LINE, AND REQUIRES CONSTANT CORRECTION. AT HIGHWAY AND INTERSTATE SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE IN THE DESIRED LANE ESPECIALLY AROUND CURVES AND RESTRICTED LANES. STEERING ASSIST SYSTEM FEELS AS THOUGH IT GOES IN AND OUT DAILY. IN ADDITION, VEHICLE STEERING WHEEL DOES NOT RETURN TO CENTER WHEN TURNING AND REQUIRES DRIVER CORRECTION AFTER TURNING. DEALERSHIP HAS INSPECTED VEHICLE AND NOTICED SOME DRIVABILITY ISSUES. A TSB 19-002-19 WAS DONE FOR A STEERING DAMPER ISSUE, BUT ADDITIONAL STEERING ISSUES WERE NOTICED. 'FLOATING ON THE FRONT END' WAS REPORTED BY TEST DRIVING TECH BUT AFTER CHECKING ALIGNMENT CLAIMED EVERYTHING WAS IN SPEC. NO RESOLUTIONS OFFERED THROUGH DEALERSHIP OR ESCALATION WITH FCA. I WORRY ABOUT THE ABILITY OF THIS VEHICLE TO STAY ON THE ROAD UNDER NORMAL DRIVING CORRECTIONS.
THE JEEP IS EXTREMELY HARD TO KEEP ON THE ROAD. IT IS ALL OVER THE PLACE. WAY TO MUCH PLAY IN THE WHEEL. IT IS VERY CHALLENGING TO KEEP THE JEEP ON THE RIGHT IF THE ROAD AND BETWEEN THE LINES. *TR
2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.
APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.
MY JEEP HAS 10000 MI NOW AND ITS BEEN A YEAR I HAVE HAD IT AND THE SWAY ONTJW HIGHWAY HAS GOT WORSE WITH TIME. IT NOW IS WORK TO CONSTANTLY CORRECT THE STEERING WHEEL TO KEEP IT IN MY LANE ON THE HIGHWAY.
2020 JEEP RUBICON UNLIMITED PULLS TO THE RIGHT AT SPEEDS ABOVE 35MPH AND NEEDS CONSTANT CORRECTING TO STAY STRAIGHT ON A FLAT PAVED SURFACE. THIS IS NOT A ROAD CROWNING ISSUE, HAPPENS ON SURFACE STREETS OR HIGHWAY BUT MOST NOTICEABLE ON HIGHWAYS. YOU CAN FEEL THE RESISTANCE OF THE STEERING WHEEL THAT WANTS TO NATURALLY BE IN A RIGHT PULLING POSITION. FURTHERMORE, YOU CAN SEE THE DIFFERENCE IN BALANCE BY TURNING TO THE LEFT AND WATCHING THE STEERING WHEEL COME BACK TO CENTER...TURN TO THE RIGHT AND IT BARELY MOVES BACK TO THE LEFT...IT WANTS TO STAY RIGHT. JEEP SAYS THEY HAVE NO FIX FOR THIS PROBLEM, YET IT HAS BEEN REPORTED SINCE 2018. INFERIOR PARTS AND THE INABILITY TO MAKE ADJUSTMENTS HAS PERPETUATED THIS ISSUE. THE NHTSA MUST FORCE FCA TO CREATE A PERMANENT FIX FOR THIS PROBLEM. SEE ALSO 11258580. *DSY*DT*DT*JB*JB*DT*JB*DT CONSUMER STATED OLD ALUMINUM GEAR BOX WAS REPLACED AND PCM SOFTWARE UPDATED. ALIGNMENT CHECK WILL BE DONE FOLLOWING WEEK.*JB
I JUST PURCHASED A 2020 JEEP WRANGLER 2 DOOR SPORT S ON 01/30/2020 AND 1 WEEK LATER WAS TAKEN BACK TO DOVER DODGE TO FIX A SERIOUS STEERING PROBLEM. THE APPOINTMENT WAS MADE FOR A WEEK LATER,AND THE DEALER KEPT THE JEEP WRANGLER FOR 1 WEEK. I THEN PICK UP THE JEEP AND WAS TOLD THEY CHANGE THE STEERING BOX AND PROBLEM FIXED. THE NEXT DAY I WAS TRAVELING TO WORK ON THE HIGHWAY AND I WAS ALL OVER THE HIGHWAY, SAME PROBLEM WITH STEERING CALLED THEM BACK ON 02/22/2020/AND THEY GAVE ME AN APPOINTMENT FOR TODAY 03/02/2020 I AM HOPING THEY ACTUALLY FIX THE PROBLEM ,I FEEL IT IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER JEEP
I HAVE HAD THIS LOOSE STEERING PROBLEM SINCE I BOUGHT MY JEEP JANUARY 30 . I HAVE TAKEN IT BACK 3 TIMES WITHOUT ANY SATISFACTORY FIX. I HAVE NOW TAKEN THE JEEP TO A DIFFERENT DEALER ON FRIDAY. THIS WILL BE THE 4TH TIME IT IS BACK AT THE JEEP DEALER I AM ALSO WORKING WITH JEEP CUSTOMER CARE WHO CANNOT RESOLVE THIS PROBLEM
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
VEHICLE WANDERS BACK AND FORTH BRAND NEW 2020 WRANGLER UNLIMITED DEALER WORKED ON IT WAS PROBADLY 50 PERSENT BETTER BUT STILL CHASING STEERING WHEEL TO KEEP IN LANE THEY SAID THEY DID EVERYTHING THEY COULD UNLESS IT IS RECALLED SAW TODAY JEEP IS RECALLING SOME 2020 WRANGLERS WITH LEFT LOWER ARM BRACKET IS WELDED IN WRONG PLACE COULD THIS BE THE PROBLEM RECALL STARTS ON MARCH 14 VEHICLE IS BACK IN SHOP AGAIN FOR WATER LEAK FROM ROOF INTO CAB BEEN THERE SO FAR 5 DAYS THEY HAVE IT MORE THAN ME ALSO A LOT OF WIND NOISE FROM FRONT DOORS ON BOTH SIDES NOT BAD FOR A VEHICLE THAT COST A LITTLE SHORT OF 50000$ LOUSY QUALTY CONTROL CAN YOU TELL ME WHAT HAPPENS NEXT
WHILE DRIVING THE JEEP, IT IS ALMOST IMPOSSIBLE TO KEEP THE VEHICLE IN A STRAIGHT LINE. I HAVE TO CONSTANTLY ADJUST THE WHEEL TO KEEP MYSELF IN MY LANE, OTHERWISE I DRIFT FROM LEFT TO RIGHT. IT DOES NOT MATTER THE SPEED EITHER, IF I DON'T KEEP CORRECTING MYSELF, I JUST END UP IN THE LANE NEXT TO ME OR ALMOST CROSSING OVER THE LINES. BESIDES THE VEHICLE WANDERING ALL OVER THE ROAD, THE STEERING IS VERY LOOSE.
I PURCHASED THE VEHICLE LAST FRIDAY AND SHORTLY AFTER THAT I HAVE DISCOVERED A LOOSE STEERING WITH A 2 INCH DEAD SPOT WHEN TRAVELING OVER 40MPH. I FEEL UNSAFE DRIVING IT ON THE HIGHWAY ESPECIALLY ON UNEVEN PAVEMENT. DRIVING IN THE TUNNEL FEELS LIKE I AM FIGHTING FOR MY LIFE. WE DID CONTACT THE DEALER HOWEVER, THEY DENIED THE PROBLEM STATING THE VEHICLE IS UP TO SPEC.
THE STEERING HAS TO MUCH PLAY AND THE JEEP WANDERS
NEW 2020 JEEP WRANGLER WITH 300 MILES, WANTS TO "WANDER" INSTEAD OF GOING IN A STRAIGHT LINE WHILE MOVING. THERE IS ABOUT 1/2" OF PLAY (LEFT TO RIGHT FROM DEAD CENTER) THAT DOESN'T MOVE THE CAR IN EITHER DIRECTION. UNEVEN ROADS MAKES THE CAR WANDER EVEN WORSE. DEALER CHECKED ON 1/21/20 AND SAID NOTHING WAS FOUND WRONG (SEE ATTACHED JPG FILE.
WHEN GETTING TO HIGHWAY SPEEDS OR ANYTHING OVER 40MPH. I HAVE TO STEADY PROVIDE FEEDBACK INTO THE STEERING WHEEL. IT IS HARD TO KEEP IT IN THE LANE. I HAVE NEVER HAD A CAR OR ANY OTHER JEEP DO THIS. IT FEELS VERY UNSAFE.
VEHICLE IS WANDERING ALL OVER THE LANE, STEERING FEELS "LOOSE" AND IT IS HARD TO KEEP THE VEHICLE STRAIGHT IN LANE. HAPPENS AT ALL SPEEDS BUT IT'S MORE NOTICEABLE AT HIGHWAY SPEEDS (50-70MPH). I HAD "NEAR MISS" WHEN DRIVING WEST ON I-10 BEFORE BAYTOWN WHERE ROAD WORKS ARE HAPPENING AND THE ROAD HAS BEEN BARRICADED ON BOTH SIDES MAKING THE ROAD TOO NARROW. SO WHEN DRIVING SIDE BY SIDE WITH AN 18WHEELER IT WAS ALMOST IMPOSSIBLE TO BE PRECISE AND KEEP THE VEHICLE STRAIGHT. I HAD TO BRAKE HARD TO LET THE 18WHEELER GO AND TRY TO AVOID ANOTHER ONE PASSING ME AND BEING IN THE SAME SITUATION. IF YOU HOLD THE STEERING WHEEL STRAIGHT, THE VEHICLE WON'T DO THE SAME, SO YOU HAVE TO GIVE CONSTANT INPUT TO AVOID GOING TO OTHER LANES. I'VE FOUND MASSIVE COMPLAINTS ON JEEP FORUMS AND YOUTUBE. SOME VIDEOS ARE ACTUALLY LEADING TO A SOLUTION BY REPLACING THE STEERING BOX, FLASHING THE POWER TRAIN CONTROL MODULE OR REPLACING THE TRAC BAR AS WELL, ETC. I'M ABOUT TO VISIT THE DEALERSHIP FOR SECOND TIME AFTER THE ISSUE WAS NOT RESOLVED ON FIRST VISIT. ONLY ALIGNMENT WAS DONE AND THEY SAID THE STEERING ISSUE WAS "NORMAL" AND THAT ALL NEW WRANGLERS WERE LIKE THAT. THANKS FOR YOUR TIME.
CAR PULLS TO THE SIDE, HAVE TO CONTINUOUSLY GIVE INPUTS TO THE STEERING WHEEL TO KEEP CAR CENTERED. IT IS A BRAND NEW CAR. BOUGHT 1/17/2020, AND TODAY'S DATE IS 1/20/2020
HI - I PURCHASED A NEW JEEP ON 12/31, WHILE TOOK THE DELIVERY AND DRIVING BACK HOME, THE JEEP WANDERING ALL OVER THE LANE. THIS IS VERY UNUSUAL FOR A NEW JEEP. THE JEEP GOES LEFT AND RIGHT. ON A NARROW LANE, ITS A RISK TO DRIVE AS SUCH. THIS IS A HUGE SAFETY ISSUE - BECAUSE OF WANDERING COULD CAUSE ACCIDENT AND POTENTIAL CAUSE OF DEATH AS WELL. I URGE NHTSA TO UNDERSTAND THIS ISSUE AND HELP WITH THE JEEP MANUFACTURE / DEALER TO FIX AT THEIR OWN EXPENSE AT THE EARLIEST. ALSO I AM SURE OTHER CONSUMERS EXPERIENCING THE SAME ISSUE AND LIKE TO FILE THIS COMPLAINT AND HELP THE COMMUNITY
I CALL IT THE WANDERING WHEEL HAS DONE THIS FROM DAY ONE FROM DEALER LOT. THE VEHICLE WANDERS ALL OVER THE ROAD, CONSTANTLY HAVING TO CORRECT THE STEERING. VERY STRESSFUL WHILE DRIVING ON HIGHWAY AND OR INTERSTATE. VERY EASILY COULD LEAD TO LOSE OF CONTROL OF VEHICLE. I'VE CONTACTED JEEP WAVE AND THEY KNOW THE ISSUES WHICH IS STEERING GEARBOX AS THEY HAVE THE SAME ISSUE WITH 18 & 19'S. THEY KNOW WHAT THE ISSUE IS BUT STILL CAN NOT GET THE ISSUES FIXED.
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHEN THE CONTACT USED THE SEAT LEVER TO PLACE ITEMS IN THE BACK SEAT, THE LEVER FRACTURED AND HE WAS UNABLE TO ADJUST THE SEAT. WHEN THE CONTACT LATER ATTEMPTED TO USE THE LEVER ON THE DRIVER'S SIDE, THE SAME FAILURE OCCURRED. THE CONTACT SPOKE WITH SWOPE CHRYSLER DODGE JEEP RAM (1012 N DIXIE HWY, ELIZABETHTOWN, KY 42701) AND WAS INFORMED THAT THEY WERE AWARE OF THE POTENTIAL FAILURE; HOWEVER, THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 200.
WHILE DRIVING AT AROUND 40+ MPH ON THE HIGHWAY, THE VEHICLE WANDERS FROM SIDE TO SIDE, REQUIRING CONSTANT STEERING INPUT TO STAY WITHIN THE LANE. FAILING TO CORRECT THE STEERING (EVEN BRIEFLY) RESULTS IN THE VEHICLE UNINTENTIONALLY DEPARTING FROM THE LANE.
STEERING IS LOOSE WHICH MANIFESTS AS WANDERING WHILE DRIVING. CONSTANT CORRECTION IS NEEDED TO STAY IN A LANE. THIS IS FATIGUING AND COULD LEAD TO AN ACCIDENT.
WHILE DRIVING AT SPEEDS BETWEEN 35 AND 65 MPH, THE VEHICLE WILL WANDER FROM LEFT TO RIGHT CAUSING THE DRIVER TO CONSTANTLY CORRECT THE VEHICLE TO STAY WITHIN THE LANE. THE VEHICLE WILL ALSO PULL TO THE LEFT OR RIGHT WHEN APPLYING THE BRAKES. ONCE I SWERVED HALF A LANES WIDTH UNDER HEAVY BRAKING. THE VEHICLE HAS 3100 MILES ON IT. AT ALL TIMES REGARDLESS OF THE ROAD CONDITION THIS BEHAVIOR EXIST AND THE INTERNET IS FULL OF COMPLAINTS. THIS IS A MAJOR SAFETY ISSUE, NOT A PERFORMANCE ISSUE. PLEASE WATCH THIS VIDEO AS HE DOES A GREAT JOB DESCRIBING THE ISSUES SURROUNDING THE SAFETY OF THIS PRODUCT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GZES1_CJ99S I BELIEVE IF SOMETHING DOES NOT HAPPEN IMMEDIATELY THERE WILL BE ACCIDENTS. I HAD TO FIGHT WITH JEEP TO GET A RENTAL FOR THREE DAYS. THIS IS NOT A TIRE PRESSURE ISSUE OR SIMPLE ALIGNMENT ISSUE AND THAT'S HOW THE DEALERS ARE TRYING TO FIX THIS ISSUE, WITH BAND-AIDS I ASK FOR YOU TO READ AND TAKE THIS MESSAGE VERY SERIOUS AS I AM CONCERNED FOR ANYONE WITH THIS VEHICLE AND THESE HANDLING PROBLEMS. IT IS A KNOW ISSUE AND JEEP CONTINUES TO PUT PEOPLE IN THESE CARS. THE JEEPS ARE STILL BEING SOLD WITHOUT A PROPER CONFIRMATION THAT THEY ARE SAFE. I KNOW, BECAUSE I HAVE ONE....
BONDED INTRUSION BAR SEPARATED FROM DOOR SKIN. SEPARATION CAUSES RUBBING/CHAFFING/NOISE WHEN DOOR IS OPERATED AND WAS WHAT ALERTED ME TO THE PRESENCE OF THE ISSUE. TAKEN TO DEALERSHIP AND WAS TOLD THE DOOR MUST BE REPLACED IN ORDER TO FIX THE ISSUE. THIS EXACT SAME ISSUE HAPPENED IN MY 2018 JEEP WRANGLER RUBICON AND THEY REPLACED THE FRONT TWO DOORS ON MY JEEP. FCA HAS CLEARLY NOT CORRECTED THIS DESIGN ISSUE, AND I AM CONCERNED THAT IT LEADS TO A WEAKENED STRUCTURAL INTEGRITY/SAFETY FEATURE OF THE VEHICLE. I AM ALSO CONCERNED THAT BECAUSE THE FIX INCLUDES REPAINTING PART OF A BRAND NEW VEHICLE, MANY PEOPLE WILL NOT WANT TO HAVE THEIR VEHICLES REPAIRED. ALSO, DEPENDING ON PERSONALITY, IT MAY BE VERY EASY TO OVERLOOK THE NOISE THAT CALLED MY ATTENTION TO THE ISSUE IN THE FIRST PLACE. BONDING LIKE THIS IS USED EXTENSIVELY IN MODERN VEHICLES. IF THEY HAVE A PROBLEM WITH IT IN THIS LOCATION, DO THEY HAVE A PROBLEM WITH IT IN OTHER LOCATIONS OR VEHICLES THAT AREN'T BEING ADDRESSED. CLEARLY THERE IS EVIDENCE THAT THIS IS A CONTINUED ISSUE ACROSS MODEL YEARS, NOT AN ISOLATED INCIDENT.
HARD TO KEEP CENTERED IN LANE AT HIGHWAY SPEEDS. DRIFTS LEFT AND RIGHT.