2024 Jeep Wrangler Complaint Log

Under recall 78C, Sand Contaminated Engine, I was advised by the manufacturer FCA to contact the dealership immediately if there were any unusual sounds/movements while operating the vehicle. On January 10th, 2026, the vehicle is noted to be making a new clicking/vibration sound. I contacted the dealership Milton Ruben Chrysler Jeep Dodge Ram in Augusta GA who towed the vehicle to their location. Upon vehicle arrival, the sales manager Ben at number [XXX] called this consumer and stated he did not want the vehicle and wasn't going to service it because they catch on fire, and that he will just place it on the back lot. So now I am without a safe vehicle to drive and this is a leased vehicle that is under manufacturer warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2024 Jeep 4xe in Alabama with approximately 9,000 miles. The vehicle was towed to a dealership due to safety concerns related to active recalls, including Recall 68C involving the high-voltage battery, as well as a second engine-related recall for which no remedy has been issued. The vehicle was checked in and a repair order was opened. Dealer diagnostic notes indicate trouble codes related to the high-voltage system, coolant heater, and EVAP system, and state that certain components “need to be replaced.” Despite this, I later received a text message stating the vehicle was “ready for pickup,” even though active safety recalls remain and it was not clearly communicated that the listed components were replaced. Because these recalls involve potential fire risk and high-voltage system faults, I do not feel the vehicle is safe to operate, especially with children riding in it. The vehicle has remained at the dealership for almost 2 weeks with limited communication. I am currently paying for a rental vehicle out of pocket while awaiting reimbursement from Stellantis, with no clear timeline for repayment or confirmation of continued coverage. Attempts to obtain updates from both the dealership and Stellantis case management have often gone unanswered. I am submitting this complaint due to unresolved safety concerns, extended vehicle downtime, unclear repair status, and financial impact related to rental transportation.

I took this vehicle to the dealership for two recalls, but there is no remedy available. I Keep having these issues, every time I drive my vehicle to keep cutting off sometime it wouldn’t start and the warning light for the battery pops up, I am really scared to drive this vehicle and also I’m really scared to charge this vehicle because it might catch fire .

See attached document for complaint. Sir: You are aware that this vehicle has two active Recall Notices attached to it; either of which can result in a vehicle fire, sudden loss of power, and loss of life or injury. Which means that I own an expensive vehicle which cannot be safely driven. Nor can it be traded in for another vehicle in its current condition. The manufacturer does not have an available fix for 25V-766 (engine contaminated with sand during manufacturing process); and since this defect can (in their own words) " ... lead to a catastrophic engine failure ... " it is unsafe to drive this vehicle at any speed. The other recall involves defects with the battery pack, which can lead to vehicle fire. There is no available fix for this defect either. My dealer has already attempted unsatisfactorily to correct multiple problems with the hybrid power system unrelated to the recall. Is the NHTSA planning to do anything to assist the thousands of people who own hybrid Jeep Wranglers affected by these defective systems? It would seem to me that the manufacturer should be mandated to repurchase these dangerous vehicles from the owners at market value or to provide a replacement vehicle of equal or greater value. The American drivers who own these dangerous vehicles should not continue to be put at risk any longer.

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New Safety Recall 78C (NHTSA 25V-766) for 2.0L engine fire risk due to sand contamination. And there is no current remedy. Attached recall letter.

I was driving my car when it powered down and had an unrecoverable loss of propulsion. It's a miracle I didn't crash and kill myself or anyone else on the road. This aligns with NHTSA Recall Number 25V-766. Jeep dealer identified the issue is failed transfer case assembly, then had to replace transfer case motor, then updated the software for the electric battery, but that software update is an ineffective remedy for the recall. I'm afraid to drive car because it might spontaneously catch fire or power down while driving again, which is terrifying because you lose all steering control. My car has been at the Jeep Dealer in Lynnfield, Massachusetts since January 7, 2026. The Jeep dealer said they couldn't buy my Jeep from me because they can't certify it's safety due to open recall. I can't park car in my parking garage or anywhere in Boston per recall notice. Bought Jeep Wrangler Rubicon X 4xe brand new 1/20/24 for $76,500 and have $25,000 of equity/payments in it, but it has a note of $52,500 outstanding and due to recall issues the car is only worth maybe $32,500 but should be worth at least $60,000. I want manufacturer to buy my car back from me because it's under warranty and they can't fix the battery in a way that makes it safe to drive or even park near anything.

Open recall with no available remedy. I am leasing this vehicle and do not feel safe operating it.

I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ). A high-voltage battery safety recall for fire risk was issued on October 30, 2025 (NHTSA 25V-741 / Stellantis 68C). From the date of the recall, I did not use the plug-in battery function as intended because of the fire-risk recall instructions. A remedy was not available until mid-December 2025. When I brought the vehicle in for the recall remedy, the battery failed the recall procedure/diagnostic and now requires a full high-voltage battery replacement. The vehicle will be out of service for approximately two weeks. This recall has prevented normal safe use of the PHEV battery function and has resulted in extended loss of use while awaiting battery replacement. My vehicle was previously subject to the earlier HV battery fire-risk recall(s), including NHTSA 24V-720 (FCA 95B) (and earlier NHTSA 23V-787 (FCA B9A)), before the newer battery recall campaign INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After a bad OTA update in October, in November before the stop charge recall was issued I noticed on Nov 21, when in "ELECTRIC" mode, after 10 or so minutes of driving the vehicle loses the ability to accelerate past half application of the accelerator. This lack of power continues until the accelerator is FULLY pushed on the floor forcing the gas engine on and causing immediate and dangerous acceleration. After this incident on the 11/21, I didn't charge again until I had the 68C recall performed where the dealer told me they think it's fixed. On my way home from the dealer it happened again. From here I emailed the dealer over the holiday and sent them videos of the problem. I opened a case with Jeep and brought it in. I was then told they replicated my issue but that it's normal now since all the updates. They refused to go for a quick ride along and closed my Jeep case with no resolution or help. This problem that did not exist before the OTA update. I don't know if it's related to the OTA update or related to the A7C recall, wither way I don't feel safe driving this with any amount of charge in it, even though the dealer gave an OK to charge. The dealer wants nothing to do with addressing this because I think they can't fix it since there is no CEL or codes in the computer. I don't know what to do from here. You will find attached the email chain and see YouTube addresses. I can share these directly if needed or produce much better ones. This is completely repeatable and consistent.

I am reporting an unresolved safety recall on my 2024 Jeep Wrangler 4xe (recall 78C). This recall involves manufacturing debris left in the engine, which can cause sudden loss of power while driving and, in some cases, engine fires. There is currently no fix available for this recall. Despite the known safety risk, Stellantis is instructing owners to continue driving the vehicle. I have told the manufacturer that I do not feel safe operating a vehicle under an active safety recall with no remedy, but I was told there is nothing they can do. This vehicle is leased, and while a separate battery recall (68C) was addressed with rental reimbursement, Stellantis is refusing to provide any interim accommodation for recall 78C, even though it remains open and unresolved. Being told to continue driving a vehicle with a known risk of sudden power loss or fire, with no repair available, presents a serious safety concern for drivers and the public. I am concerned about the risk of an accident or fire occurring before a fix is available.

Subject: Safety Complaint – 2024 Jeep Wrangler 4xe (VIN: [XXX] ) – Recall 68C High Voltage Battery Fire Risk Dear NHTSA Office of Defects Investigation, I am filing this safety complaint for my leased 2024 Jeep Wrangler 4xe Plug-in Hybrid (VIN: [XXX] ) regarding Safety Recall 68C (NHTSA Campaign Number 25V-741) – High Voltage Battery Defect. The recall notice states that the HV battery may become damaged during normal vehicle operation, leading to internal short circuit, overheating, and potential vehicle fire – even when parked or not charging. This poses a serious life-threatening risk to occupants, family members, and bystanders. Current interim remedy is insufficient: Owners advised to refrain from recharging and park away from structures/other vehicles. Permanent remedy (battery replacement) is still under development as of December 2025. Vehicle is effectively unusable for normal family use (cannot park in garage, constant fire fear). I operate in E-Save mode only (no charging), but risk remains per manufacturer notice. Family details: Wife and two children – safety severely impacted. I request NHTSA to: Escalate investigation into this defect. Pressure Stellantis/FCA US LLC for immediate permanent remedy by way of lease termination. Consider expanding recall scope if needed. Attached letter addressed to co-signee. Thank you for your urgent attention to this life-threatening safety issue. Sincerely, [XXX] [XXX] [XXX] [XXX] Lease through Chrysler Capital INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system. The vehicle has only been serviced and inspected by the dealership. I was informed that there is currently no available remedy for Recall 78C. With the recall unresolved, the vehicle continues to pose a significant safety risk. The potential for engine failure while driving at highway speeds places me, my passengers, other motorists, and nearby property in danger. Due to these conditions, I do not feel the vehicle is safe to operate or park until the recall issue is properly resolved.

The contact owns a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked, while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started, and the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The dealer informed the contact that an error code was reset and was a communication error. In addition, the contact was informed that the check engine warning light was off. The contact had received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts for the recall repair were not yet available. The contact was informed that the recall repair for NHTSA Campaign Number: 25V741000 (Electrical System) was performed and that the battery did not need to be replaced. In addition, the contact was informed that the vehicle was safe to drive. The contact was concerned about the potential fire risk regarding the repair. The contact requested a signed document including the statement; however, the dealer declined. The contact was informed that the signed document was not part of the policy. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 20,000. The VIN was unavailable.

Klamath Falls Dodge Dealership and Stellantis have failed to repair the defects cited in the A7C, 68C and 78C. My vehicle is subject to sudden stops and sudden fires. The vehicle has been at the dealership since 12/28/2025. I filed a claim online and with certified mail with Stellantis. No action has been taken to correct the defects and the vehicle can't be driven in a safe manner.

Recall issued for engine containing sand but no fix in sight. Told not to drive a car we just purchased?!?!

Car check engine light went on and began shaking. Brought to service center at which point a recall was identified by the service inspector.

When driving in the highway 101, the car lost its power, stopping abruptly in the highway lane, which almost cause a serious car crash. this happen twice in a span of 20 min. Based on the recalls that my car has, it can be caused by Manufacturer Recall Number78C (NHTSA Recall Number25V-766), or Manufacturer Recall NumberA7C (NHTSA Recall Number25V-710)

There are currently 3 safety recalls; 2 with no remedies or repairs. Both recalls explain there is an imminent risk of safety. 1 recall has had no solution for over 60 days. I can’t use my vehicle as intended as it is recommended not to charge the battery.

I took my Jeep into the dealership for the 68C recall and when I got it back they stated they updated the software. I checked the history of the Jeep and did not see that the dealership charge the battery to 75% or do a test drive. My understanding is that these two things out of three were to be done for the recall to be completed. I just want to make sure it was done correctly. When I contacted the dealership they did not want to answer my questions about charging the HV battery to 75% or the test drive. Also according to the paperwork from the dealership it just shows "updates per recall."

Last night after work (was night shift and off at 2:30am) went to car try to open with my key, didn’t work. Opened with key manually and tried to turn on my car, it didn’t work. Luckily I was able to jumpstart so I was able to go home. This is third time. First time, the key was working but car wasn’t start but it fixed itself. Second, car was slow down then stoped while I was driving ( only 5miles and it happened like 8 times while I was driving) luckily I was able to go our place but it towed next day. This is third time that my car didn’t work. I am so scared to drive my car cause I don’t know when it’s gonna stop.

On Thursday, December 18, 2025, while driving approximately 70 mph on US-30 in Indiana, my vehicle suddenly displayed a warning indicating speed would be limited and that I needed to place the vehicle in Park and restart it. At the time, I was traveling in the left lane with semi-trucks beside and behind me. The abrupt loss of speed and ability to accelerate created an immediately dangerous situation. Luckily, I was able to maneuver across traffic to the right shoulder. After placing the vehicle in Park and attempting a restart, the vehicle did not recover as expected and could not be shifted out of Park. I was stranded on the shoulder of a high-speed highway with heavy truck traffic. I have an open case with Jeep Customer Care and have made numerous calls. I have been routed between Customer Care, the Recall team, and Roadside Assistance. The vehicle currently has multiple open recalls, including those for potential power loss due to software defects, engine contamination with debris that can cause failure, fire risk, or loss of drive power, and fire risks from the hybrid battery system. No representative can confirm whether these recalls are related to my failure, despite the symptoms (sudden speed limitation, failure to restart, and inability to shift out of Park) closely matching descriptions in the power loss and engine failure recalls. On December 18th I was promised a case manager callback within one business day. That did not occur. I called again 12/22 and was routed to Roadside Assistance again, which cannot help me, and then to Recall and I just received a supervisor callback from the Recall department, and he provided no additional resolution. I have repeatedly requested escalation in all of my calls and have been continuously told there is no escalation. Not only is this a serious safety risk, but a complete failure by Stellantis/Chrysler/Jeep to provide any resolutions to a very serious problem.

Loss of motor power recall has been present since October 17, 2025 - #25V710. This is an issue that started with our specific Jeep prior to this recall. It is January now and no remedy has been found. The manufacturer will not provide a loaner or rental for us even though the car has shut off on us personally on multiple occasions. They asked us to take it into the dealer to perform a diagnostic, they are unable to reproduce the shut-off issue we've experienced and have told us there is nothing they can do at this time. I looked up at your website and see there is an "interim corrective action" that has been implemented to avoid loss of motive power using an update to the backend policy while a final remedy is still under development. When I asked the dealer to either confirm if they at least performed the interim corrective action or if they can guarantee we will not experience loss of power anymore. I was told they could not answer the question and that they did not have anything they could perform on the vehicle at this time and told us we can pick it up. Again, this issue has happened to us personally on multiple occasions and have been fortunate that it's only happened on residential streets thus far. We do not feel safe to drive the car around on a daily basis and just hope the car doesn't shut off again in a more dangerous situation until a remedy is found. We originally brought this car into the dealer for a similar issue on October 14th - the dealer updated some software and gave us the car back on October 16th. By October 18th, we had a check engine light come up again and on October 19th, the car would not start on occasions again. Again they took it and said they did a software update to it. The shut off issue persisted again in December when we stopped driving the car and were able to get a rental from them for the 25V-741 issue but they are saying because they themselves cannot replicate our 25V710, they can't help us again and no fixes are available.

Vehicle has 3 recalls, 2 which there is no available remedy. Vehicle shut off while driving.

On Monday, December 15th at approximately 4:30pm, after having turned East onto highway 556, aka Roy Avenue, accelerating to the speed limit of 45 mph, I crossed over a "seam" connecting the roadway to the bridge, which immediately set off the infamous "death wobble" on my 2024 Jeep Wrangler JLU. I was unable to control the vehicle, and I had to slow down while wrestling with the steering so that I could pull off to the right hand side of the road. Had I not been able to react in such a quick manner, I could have easily collided with oncoming traffic, killed or injured others, or been killed myself. I took the vehicle to the dealer two days later, who said that the issue was a "steering stabilizer", which appears to be the default response from Stellantis as all steering stabilizers are on back-order. There were no warning lights, no indicators that this event was imminent and the dealership indicated that all other parts were in normal working order.

This is a 2024 Jeep Wrangler 4xe. It currently has 22,700 miles on it. These issues began prior to 20,000 miles. The car stops driving with out warning. This has occurred on three occasions, while driving in traffic. It locks up, but power is still working. A message pops up that says put the vehicle in Drive...which it already is. It comes to an abrupt stop. It will not regain power. You have to power on and off multiple times to get it to start. Recently it failed to start (engine). Again, had full power, but the engine would not start. It also will not charge fully to 100%. The display screen will bling or go black, with no power. The steering wheel will shake uncontrollably while driving over 65-70 MPH. These issues began in summer 2025. One incident was in Sept. Oct, Nov, and Dec 13 was the last.

If the jeep is not sagged to park in a garage, how can it be safe to drive on the road? The recalls are not being taken care of soon enough!

My 2024 Jeep Wrangler 4xe has multiple major safety defects involving fire risk, loss of propulsion, and engine failure. The vehicle has been subject to four significant recalls, including: * NHTSA 24V720000 (Recall 95B): High-voltage battery may fail internally and cause a fire while parked or driving. Owners are instructed to park outside away from structures and to avoid charging. * NHTSA 25V766000 (Recall 78C): Debris inside the engine may cause engine failure, loss of drive power, and engine compartment fire. * NHTSA 25V710000 (Recall A7C): OTA software error may cause sudden loss of drive power while operating the vehicle. These recall remedies are not yet available. The vehicle has become unsafe for normal use and puts my family at risk. I pursued a lemon law claim previously due to early severe issues, including charging/fire hazards, but the problems continue and are worsening. I am unable to safely drive, park, or charge the vehicle as designed. I am requesting NHTSA review due to the ongoing risks of fire, propulsion loss, and the lack of available repairs.

On December 10, 2025, at approximately 7:30 PM, I experienced a complete and sudden power loss while driving home. Without any warning, my vehicle shut down entirely in the middle of the road. I was unable to move the vehicle to safety, shift it into park or neutral, or regain any control of the vehicle. This left me stranded in an extremely dangerous situation, exposed to oncoming traffic and at significant personal risk. Due to the total failure of the vehicle, I was forced to have it towed to a Jeep dealership. A vehicle of this age and condition should not experience a catastrophic failure of this nature—especially one that creates such a severe safety hazard. This incident has caused serious concern regarding the reliability and safety of my vehicle. A complete loss of power while driving is unacceptable and could have resulted in a far more serious outcome. I am requesting a full investigation into this failure, a clear explanation of the cause, and immediate corrective action. Additionally, I expect Jeep to address the safety implications of this issue and provide assurance that this will not happen again. Please treat this matter with urgency. I expect prompt communication and a resolution.

Vehicle was in reverse on an incline, in a driveway. The throttle was unresponsive and the vehicle began to roll forward down hill. After a few moments and, without warning, the throttle suddenly jumped to near full response, quickly accelerating the vehicle in reverse, and it was necessary to slam on the brakes. This behavior of extremely low throttle response for an unpredictable duration, followed by extremely high throttle response, has happened at least 5 or 6 times. This has happened in forward as well as in reverse. The timing of this is problem is unpredictable and the dealer informed me they can't do anything about the problem if they cant' reproduce it.

There is a major safety recall on the vehicle. It is warning customers to park away from other vehicles and structures. I park in a garage every night and also park in a large, busy parking lot every day at work. This recall is affecting the features of my vehicle. I am not able to use the hybrid which is the main reason I purchased the vehicle. I am also getting horrific gas mileage which is creating a major expense in my life that I did not have before. I have NOT received anything about this recall on my vehicle. I have had to do my own research which is pure negligence by Stellantis. I have looked into trading my vehicle in but because of this recall, it has devalued my vehicle majorly. I cannot even afford to get rid of it. I have yet to receive any notification or warning about this recall. This is incredibly unsafe for customers to be driving these vehicles with supposedly no fix.

The vehicle is affected by two unresolved safety recalls involving a high-voltage battery fire risk and potential engine contamination that may cause sudden loss of propulsion or catastrophic engine failure. The manufacturer has instructed owners not to charge the vehicle and to park it away from structures or other vehicles due to the fire hazard. No repair or remedy is currently available for either recall, and the vehicle remains in this unsafe condition. In addition to the recall issues, the vehicle has an ongoing electrical malfunction involving the infotainment display and backup camera. During normal driving, the screen frequently turns bright green, emits a loud screeching noise, and cannot be muted or controlled. The screen and backup camera also freeze intermittently while reversing, creating visibility and distraction hazards. This issue has occurred repeatedly over the past year. The problems place the safety of the occupants and the public at risk. The inability to charge the vehicle, the possibility of sudden engine failure, and the risk of fire make the vehicle unsafe to operate or park near homes, workplaces, or other vehicles. The infotainment and camera failures also impair navigation and rear visibility. The problems have been reported to the dealer, who previously acknowledged the infotainment issue and indicated the system would be replaced, but no repair was completed. Recent attempts to obtain service or a loaner vehicle have been unsuccessful. The dealer has confirmed that no remedy is available for the safety recalls. Warning symptoms include sudden screen discoloration, loud audio distortion, frozen rear-camera image, and intermittent loss of display functions. The recall-related safety hazards occur without warning. The issues have resulted in significant loss of use of the vehicle, and the manufacturer has not provided a timeline for repairs. The vehicle is available for inspection at any time.

What component or system failed or malfunctioned, and is it available for inspection upon request? YES GAS LEAK Engine oil leaks: Timing cover gasket Valve cover gasket with spark plug tube seals Injector O-rings Upper oil pan reseal Leaking rear shocks (suspension issue affecting vehicle stability) Upper oil pan replacement seal (additional engine oil sealing issue) Collision sensor failing (forward collision warning / crash-prevention system) The vehicle is currently at a dealership and available for inspection. How was your safety or the safety of others put at risk? The active fuel leak created immediate fire and fume inhalation hazards inside the passenger compartment, where occupants, including children, were seated. Fuel leak could have caused an engine fire. Engine leaks created risk of stalling or mechanical failure while driving. Leaking rear shocks affected vehicle stability and handling. The malfunctioning forward collision warning sensor impacted a crash-prevention safety system. These combined issues posed serious risk to vehicle occupants. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed Dec. 8 2025 , dealership never documented sensors added as “miscellaneous.” Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership #1 Major repairs Dealership #2 Gasoline Leak day after pick up

Vehicle experienced multiple simultaneous powertrain diagnostic trouble codes related to oxygen sensors and fuel controls, including O2 Sensor heater circuit high voltage, O2 Sensor circuit high voltage on multiple banks, rich fuel trim condition and manufacturer specific powertrain logic fault. vehicle in stock, under warranty and driven only on city roads. No off-road use or physical damage present. Issue appears to be systemic rather than isolated sensor failure and may involve wiring harness routing, sensor heater control systems or PCM Software logic. Symptoms include persistent check engine light and emission related faults that could lead to catalytic converter damage if left unresolved.

My vehicle is affected by multiple safety recalls related to the high-voltage battery / charging system. The recall instructions include safety restrictions such as not parking near structures/buildings and limiting/avoiding charging (or following specific charging precautions) due to a potential safety hazard (including fire risk). Despite these warnings, there is no available remedy/repair at this time, and an authorized dealer has confirmed the recalls apply but cannot complete the recall repairs. Separately (and repeatedly), while driving the vehicle has displayed a “STOP SAFELY / PULL OVER” warning message multiple times. Each time this occurs I must pull over immediately due to concern for a sudden loss of propulsion or unsafe operation in traffic. This creates a significant safety risk to me and others because it can occur unexpectedly and could lead to a crash, loss of power, or being stranded in an unsafe location. The condition has been reproduced multiple times. The vehicle is available for inspection. The exact root cause is UNKNOWN at this time, and I have not received a permanent fix.

I own a Jeep Wrangler 4xe that has multiple active Safety Recalls involving risk of fire and sudden loss of power. The dealer refuses to provide an immediate remedy and Stellantis has denied providing safe transportation while the recall is unresolved. Stellantis representatives told me to continue driving the vehicle despite the documented safety risk. I already opened a case with Stellantis (Case Number: 94937890), but no solution has been provided. I rely on this vehicle for daily transportation and income, and I cannot safely operate it under these conditions. I am requesting NHTSA intervention to ensure that the manufacturer provides a safe remedy and transportation solution.

The vehicle does not always turn on after coming to a stop. The auto start-stop function does not work at all times. There have been a few situations where the car will not turn back on and takes anywhere from 10-30 minutes to turn back on, and leaves us stranded at stop signs, red lights and turning lanes and we are unable to get out of the traffic which we feel is very unsafe as people have to try and go around us as we impede traffic . The vehicle displays error message stating their is a problem with the battery system, but once it turns back on (no specific time or way to get it going that we are aware of) the error light disappears. We have taken it to the dealer but they state since they cannot recreate the error , happened at ~3k miles, ~10k miles, ~16k and last time ~24k and the error turns off once the car is able to go, they will not do anything.

Subject: Formal Safety Complaint – Jeep Wrangler 4xe (VIN ending XXX) To Whom It May Concern, My name is [XXX] , and I am filing a formal safety complaint regarding my 2024 Jeep Wrangler 4xe, leased through Stellantis Financial Services. The vehicle is currently under multiple active recalls, including a high‑voltage battery fire-risk recall (68C) and Recall 78C, with no available remedy. I have been instructed not to park the vehicle near homes or structures and not to use the EV/hybrid system, which indicates a known fire hazard. This renders the vehicle unsafe to operate or store and results in a full loss of normal use. Despite repeated attempts (9) through Jeep Customer Care, the recall center, and Stellantis Financial Services, I have received no assistance, safe alternative, loaner, or resolution. I respectfully request NHTSA intervention to require Stellantis to provide a remedy, a goodwill lease termination, a loaner vehicle, or a manufacturer-crafted safe alternative until repairs can be completed. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12-3 Called Chrysler regarding recalls, vehicle was in shop in July for the charging system being warm to touch, not charging vehicle. Vehicle currently makes a “gurgling” sound while idling. Engine running “loud”. Requested to have the vehicle turned back into leasing company due to it being a lemon considering there is no fix for the recall and it is not safe to drive or house. Told case would be sent to resolution team, takes 7 days. 12/10 called and was told it was in resolution and would be 48-72 hours called again 12/18 and told it would be 12/22. Basically no one is doing anything.

The Jeep has been to the dealer at least 5 times for issues with the hybrid system. Problems include low battery life, vehicle going into "limp mode" on the interstate, unable to get the vehicle over 25mph, warning lights on the instrument panel about the battery, heat and cooling system shutting off to divert coolant to the battery system due to overheating, bad odors similar to wires burning or electric motors running hot.

Jeep has issues two safety recalls 68C and 78C . 78C says that engine can be stopped anytime during driving on highway. But they are not fixing it. Battery issue 68C is going on last four years. Where is the accountability? How can they sell a new vehicle in 2024 when they already knew that it had a defective battery ?

I am filing this complaint because my vehicle is subject to Recall 68C (Battery Fire Risk), and the manufacturer's remedy is inadequate, subjecting me to ongoing risk. Immediate Safety Compliance Failure: I cannot safely comply with the required "park away from structures" directive due to my current living situation. Inadequate Remedy Concern: The proposed fix for 68C is software-based. This is insufficient because the previous software fix (Recall 95B for earlier models) failed, leading to continued fires. I demand that NHTSA investigate and mandate a permanent, physical solution (a new battery with a corrected cell design) for Recall 68C, not another potentially ineffective software monitor. Financial Harm: I am also incurring significant, unplanned financial damage (increased fuel costs, paid FPL charging fees) due to the manufacturer-imposed loss of the vehicle's electric functionality. This must be addressed as part of the recall solution.

The contact owns a 2024 Jeep Wrangler. The contact stated that the radio and navigational system became inoperable when entering the address, name, or phone number. The information was entered, but the data disappeared. The system displayed random information, and the locations were not being saved. No warning lights were illuminated. The vehicle was taken to a local dealer on four occasions, who was unable to duplicate the failure. The dealer suggested the issue might be with the cell phone. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.

I own a 2024 Jeep Wrangler 4xe with approximately 14,000 miles. The vehicle is subject to multiple safety recalls involving fire risk and potential catastrophic failure. Recall 1 involves the high-voltage battery. The manufacturer instructed owners not to charge the vehicle and not to park near structures due to risk of fire. The recall notice states that not charging may lower the risk of fire. Recall 2 indicates that manufacturing contamination (dust/debris) may cause fire or catastrophic engine failure. No remedy is currently available and no repair timeline has been provided. To perform the battery recall, the dealership advised that the vehicle must be charged. However, the dealer indicated limited charger availability and no loaner vehicles, requiring the vehicle to be left for multiple days. Recall 1 has been repaired, but it took multiple attempts because the dealership was not properly equipped to handle it. Recall 2 remains outstanding. Due to manufacturer safety instructions and unresolved recall conditions, the vehicle cannot be safely or normally operated as intended. There is now a pattern of recalls involving acknowledged safety risks with potential fire and catastrophic failure. I sought manufacturer-sponsored arbitration regarding these safety concerns. Relief was denied on the basis that risk of catastrophic loss does not constitute a defect unless a failure event occurs... I am submitting this complaint due to concerns regarding vehicle safety, operability, and the absence of a timely remedy.

My 2024 Jeep Wrangler 4xe is subject to multiple active safety recalls involving fire risk, including Safety Recall 78C which currently has no remedy and is under stop-sale status. The manufacturer has issued written advisories restricting normal use and parking. I requested a manufacturer buyback due to loss of use and safety impairment. Stellantis corporate acknowledged the issue but has not provided a written determination or resolution despite multiple follow-ups and compliance escalation. The vehicle remains unsafe for normal use with no repair timeline, and the manufacturer is refusing to address loss of use.

I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe. The vehicle is subject to an open safety recall involving the risk of engine fire and sudden engine shutdown. At this time, there is no available remedy. I have contacted Jeep Customer Care and Stellantis Financial Services multiple times and was advised that because the vehicle is leased, the issue is "out of scope," and arbitration may be my only option. I have received no written response to my safety concerns. I am concerned about operating or storing a vehicle with a known fire risk and no repair available. I am seeking manufacturer action to address this unresolved safety defect.

Dear Sir or Madam, I am writing to formally file a safety complaint regarding unresolved factory recalls on my Jeep vehicle, for which I have already received official recall notifications from the manufacturer. Upon receiving the recall notices, I promptly contacted and visited an authorized Jeep service center to have the required repairs completed. However, I was informed that the necessary replacement parts are currently unavailable and that the service center is unable to perform the recall repairs until approximately February. One of the recalls specifically involves the electric charging system and warns of a potential fire risk. Being informed that this condition could result in the vehicle catching fire, yet being unable to have the issue remedied for several months due to part unavailability, is extremely concerning. Despite the seriousness of the safety risk outlined in the recall notice, I have been advised that there is no interim fix, mitigation, or alternative remedy available at this time. This situation places me in a difficult and unsafe position, as I am expected to continue operating a vehicle that the manufacturer has already acknowledged may pose a fire hazard. The uncertainty around how to safely use or store the vehicle during this period has caused significant concern for my personal safety and that of others. I am submitting this complaint to request NHTSA’s review of this matter, particularly regarding: * The delay between recall notification and availability of repair parts * The adequacy of interim safety guidance provided to vehicle owners * The potential risk posed to consumers who are unable to have critical safety recalls addressed in a timely manner Thank you for your attention to this matter. I appreciate NHTSA’s role in ensuring vehicle safety and protecting consumers, and I hope this issue can be reviewed to prevent potential harm.

My vehicle currently has two active manufacturer recalls involving potential fire risk and the possibility of bodily harm. These recalls have been acknowledged by Jeep/Stellantis; however, no effective remedy or repair has been provided to date. Despite the seriousness of these safety risks, Jeep Customer Care has offered no interim solution, no loaner or replacement vehicle, and no alternative transportation while the recalls remain unresolved. As a result, my family and I are placed in an unacceptable position of either continuing to operate a vehicle with known safety hazards or being left without safe transportation. Jeep has failed to provide a reasonable safety remedy after acknowledging these defects. In my view, this represents a failure to adequately protect consumers once a safety risk has been identified. I am submitting this complaint to document the risk and the manufacturer’s lack of action.

Multiple times when driving, at interstate speeds and highway speeds I have a full loss of power, requiring me to pull to the side of the road and power off the car and power it back on. Turtle mode gets activated not allowing me to go more than 5mph. Not safe at all especially when children are in the car. I have had the dealer look at this multiple times and they continue to say they have updated the system. I cannot imagine a software update will fix the vehicle intermittently losing power. I am a Jeep brand enthusiast but Stellantis missed the boat on this car. They have created an unsafe, unreliable vehicle that is putting my family at risk every time I drive it. Last night I was offered $100 because the EV component shouldn’t be used now, I can’t park it inside, and can’t charge it. It really is almost bait and switch that I bought a vehicle that is not able to be used in the manner it was sold to me for.

I was told I can’t charge the vehicle and not to park in my driveway or garage or near trees as it might catch fire or also suddenly turn off while driving