2023 Kia EV6 Complaint Log

ICCU FAILURE. Car would not drive

Was parking car. Pushed on brake and car accelerated

The trunk continues to rattle after multiple trips to the dealership, it has been verified to not be the license plate or any loose components by the dealership. The noise sounds like the trunk latch striking repeatedly during regular driving. The sister model Hyundai Ioniq-5 has had numerous TSBs to fix this issue while Kia EV6 has had none published. And example of the TSB listed is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle was normal and during the drive a warning light for "Check Electric Vehicle System" was shown, then a second warning light "Stop Vehicle and Check Power Supply" was shown, within 2 minutes the vehicle went into "turtle" or reduced speed mode and then finally the vehicle shut down completely. I was on city streets at the time and was able to park safely, but if this had happened on and interstate highway it would have been dangerous. This is a known issue with this vehicle as it ended up being an ICCU Assembly failure. There is also a safety recall for this, but Kia is not replacing the part and just doing a software update that is not fixing the root cause of the problem.

had 3 recalls on ICCU module, each time dealer said everything was OK. Last "repair" was in January. In April, car just "died" nothing worked, could not shift, no acceleration and limited braking, had to call a tow truck to move it as everything was locked up. dealer said ICCU shorted out, 3 week repair time, and this is down from 3 month repair time 2 weeks ago. The only warning we had was a dash message to check electrical system, meanwhile Kia app for car said everything was OK, no problems with any thing. dealer listed faults as, P1A9096 dc converter sensor fault, P1E3716 battery charger V2L low voltage, other low voltage comm codes as well but not listed

ICCU blew along with the fuse

The ICCU in my Kia EV6 failed while driving. Thankfully I was not involved in a crash, but my speed was capped at 30 MPH, crawled back home, where the vehicle wouldn't start. I had to get it towed to the service center. All of this besides all recalls and software updates being addressed. There were multiple warning lights that went off during my drive: "Stop vehicle and check power supply" "Check electric vehicle system"

On April 24, 2025, I plugged my Kia EV6 into my 48-amp hardwired ChargePoint HomeFlex at 7:26 PM. Around 10:30 PM I heard a noise outside but did not investigate. At 12:25 AM I noticed I had not received a “charging complete” notification. The Kia Connect app showed the vehicle at 74% and no longer charging. The ChargePoint app was unresponsive. The next morning I found the charger’s 60-amp breaker had tripped. After resetting the breaker and rebooting the charger, the EV6 would not start charging and displayed no “Charging started” or “Charging unsuccessful” message. I then attempted to charge using a portable Tesla Level 1 charger on a 120V GFCI outlet. The EV6 briefly announced “Charging started,” but the dash showed no charging data. The outlet’s GFCI breaker tripped. After resetting, the breaker immediately tripped again when reconnecting the vehicle. I attempted to drive to a nearby DC fast charger. Upon shifting into drive, the vehicle displayed “Check electric vehicle system” and entered power-limited mode (would not exceed 20 MPH). I returned home. While backing into my driveway, the vehicle triggered a red alert with “Stop vehicle and check power supply.” The vehicle was towed to a Kia dealership. They diagnosed a failed ICCU (Integrated Charging Control Unit) and high-voltage fuse. The ICCU recall issue is known for this model. Repairs took over two weeks due to parts delays. The ICCU and high-voltage fuse were replaced. The ICCU failure also damaged my home ChargePoint charger, which required replacement under warranty.

On April 24, 2025, I plugged my Kia EV6 into my 48-amp hardwired ChargePoint HomeFlex at 7:26 PM. Around 10:30 PM I heard a noise outside but did not investigate. At 12:25 AM I noticed I had not received a “charging complete” notification. The Kia Connect app showed the vehicle at 74% and no longer charging. The ChargePoint app was unresponsive.\n\nThe next morning I found the charger’s 60-amp breaker had tripped. After resetting the breaker and rebooting the charger, the EV6 would not start charging and displayed no “Charging started” or “Charging unsuccessful” message.\n\nI then attempted to charge using a portable Tesla Level 1 charger on a 120V GFCI outlet. The EV6 briefly announced “Charging started,” but the dash showed no charging data. The outlet’s GFCI breaker tripped. After resetting, the breaker immediately tripped again when reconnecting the vehicle.\n\nI attempted to drive to a nearby DC fast charger. Upon shifting into drive, the vehicle displayed “Check electric vehicle system” and entered power-limited mode (would not exceed 20 MPH). I returned home. While backing into my driveway, the vehicle triggered a red alert with “Stop vehicle and check power supply.”\n\nThe vehicle was towed to a Kia dealership. They diagnosed a failed ICCU (Integrated Charging Control Unit) and high-voltage fuse. The ICCU recall issue is known for this model. Repairs took over two weeks due to parts delays. The ICCU and high-voltage fuse were replaced.\n\nThe ICCU failure also damaged my home ChargePoint charger, which required replacement under warranty

The contact owns a 2023 Kia EV6. The contact stated while attempting to unlock the driver's side door with the remote, the door failed to unlock. The contact manually unlocked the door with the key. In addition, while attempting to start the vehicle, the vehicle failed to start, with the message "12-Volt battery failure" displayed. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V200000 (ELECTRICAL SYSTEM); as a probable cause for failure. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

ICCU failed (first of two incidents).

On April 6, 2025, while charging my car my Juicebox tripped a breaker. When I reset it the Juicebox was showing errors and was inoperable. I tried to use my backup charger (Blink) but it tripped a breaker and became inoperable too. I took the car a commercial charger (ChargePoint) and it would not charge the car. Kept getting a “charge interrupted” message. The first Kia dealer I went to did not have a Level 2 charger and could find nothing wrong and refused to help repair the car. The second Kia dealer had a Level 2 and confirmed it would not charge, but Kia would not authorize a warranty fix. That dealer suggested leaving the car for a few days and hope the car generates a fault that Kia will accept to authorize a fix. •What component or system failed or malfunctioned, and is it available for inspection upon request? The Level 2 AC charging no longer works. •How was your safety or the safety of others put at risk? The car tripping 240-volt breakers and making two 240-volt chargers inoperable is concerning. •Has the problem been reproduced or confirmed by a dealer or independent service center? One dealer has confirmed the Level 2 charging no longer works. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was inspected by a Kia service shop •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None

I want to disclose this is the 2nd time this has happened. I was on the highway when the system failed. Immediately and drastically forced my car down to 25mph on [XXX] going to Philadelphia in the far left lane with no warning. I had to make it across 3 rows of traffic and ride on the shoulder of the highway until I could find a safe place. One ruining the sport tires on the car and probably messing up suspension since these cars are very sensitive and the highway does have those perforated shoulders. While cars zip past me I am having to figure out how to pull over with no force. None of the functions were working. It was traumatizing. Especially to do it again after 6 months ago the same thing happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have received at least two recalls on the ICCU component on my Kia EV6, which were taken to the dealership for repair per the recall. On April 4, 2025, my vehicle displayed the "Check Electric Vehicle Systems" and "Stop vehicle and check power supply" alerts. It had to be towed to the dealership, as it cannot be driven. They called and stated it was related and the part is on back order for the unforeseen future.

Integrated Charge Control Unit (ICCU) failed. Charging error appeared on 30 March 2025. Next attempted to drive vehicle on 2 April 2025. Accessory battery suddenly dropped from 12V to 8V. Vehicle displayed "Stop Vehicle and Check Power Supply." Was able to crawl home in "Turtle mode" before tow to dealer. P1A90(96) [0x1A9096] among the Diagnostic Trouble Codes stored. Dealer confirmed ICCU failure and estimates at least one month to repair. SC302 was applied on 13 May 2024 at 5,732 miles. SC327 was applied on 2 Jan 2025 at 10,506 miles. 12V accessory battery is original (sealed lead acid).

While driving my car a warning flashed stating "check electrical vehicle system." Pulled over, contacted Kia of Abilene and asked if we could drive the car to the dealership. While on the phone another warning flashed ""Stop vehicle and check power supply." Attempted to drive car, "Limp mode or turtle mode" occurred and the max speed for the car was 25mph, sudden loss of acceleration. Made it home, which was approximately 2 miles away, and it seems like the 12V battery was draining quickly. Eventually the vehicle stalled at home and became unresponsive, no power. Contacted roadside assistance and the vehicle was towed to Kia of Abilene. All of this occurred March 29th at approximately noon. The dealership finally contacted us today, April 2nd, and notified us it was an ICCU failure and the part wasn't available with no foreseeable time-frame for repair. The car is absolutely inoperable!

2023 Kia EV6 GT Line model. ICCU failed around 25k miles despite having the required software update as per the initial recall.

Without any warning the car dies on the interstate, it warns you once it fails. The ICCU fails. It left me stranded with my dog.

driving at around 35mph I heard a pop and a warning showed up on the dash stating "stop vehicle and check power supply". This warning put the car into limp mode as I was about to turn on to a busier road to get to my place of employment. The car was then towed, at the request of Kia, to the nearest dealership. It was diagnosed a few days later as having a faulty ICCU, or integrated charging control unit. There were no indications of the problem before the loud pop which I am assuming was a fuse blowing, and the car entering limp mode and showing warnings on the dash. This is a known issue by Kia as I have had my car in for multiple recalls regarding the ICCU.

I have had 3 incidents where the ev6 went out of power. The one recent incident is when the car suddenly started giving red alert on low power and suddenly slowing down even when I try to step on the pedal to accelerate. Please see my video and photos of these incidents. And all these times my main battery of ev6 was always having charge higher than 40%. I was driving on all 3 occasions, once on highway close to the exit where I had to pull over to curbside. The ev6 has hence lost my trust since these type of sudden power failures could lead to my life straight being on risk - the 12 volt battery has died two times after I purchased the car in feb 2023! Kia themselves do not know what issues exist in the car- the recalls have happened three times, as I type this my ev6 is sitting at the west gate Kia service in wake forest, North Carolina since 17 days for a spare part called ICCU recall and replacement! I have been forced to lay an amount of $745 on this car every month and it’s draining me out financially and mentally. the worst part is since this is electric car , and you run out of battery power then it suddenly halts, if you are on high speed road on freeway no doubt you get hit by the car behind you and you die. I am not willing to put my life and my family’s life on danger when I drive this car anymore. Kia is not willing to buyback the car, I have paid a very high price for this and my car value has come down, leaving me a sum of more than around $10000 difference when I try to sell it back to Kia. This is injustice given that my life is in danger, I might face this experience again when Kia ev6 shuts on the power while I am on road, and I will get hit bythe car behind me and die. I need justice, I need Kia to buy my car back asap. I do not need to pay 745 monthly for this [XXX] car. Please help. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ICCU failure. Car was dropped off with Kia and the (second) recall they claimed to have performed did not fix the 12-v battery charging system error. They ordered in a new part, which was on national backorder and they provided no ETA. I had to purchase a replacement vehicle after 30 days of them having the vehicle without making the repair, providing an update, or having given me a loaner. Received message it was fixed after 37 days, but no information whether it is with a new part. Subreddit for the EV6 shows this is a widespread issue that has not been permanently resolved. When the ICCU fails, you are limited to 25mph "limp mode" and will lose ability to move car if 12V battery dies.

I was on my way to the highway when about one mile from home when without warning vehicle went into Limp Mode. Acceleration suddenly dropped to 25mph. It was very dangerous trying to drive uphill on a busy road at limited power to get back to my home. Thankfully I was not yet on the highway. Dealer said that both the ICCU and fuse that were inspected a month ago due to a recall and found to have no error codes in January now need to be replaced. Parts on back order with no ETA.

I purchased my 2023 Kia EV6 in December 28, 2024. On January 8, 2025, I took my EV6 in for the SC327 recall service. Despite completion of the recall service, my ICCU still failed and my car lost power while driving on February 6, 2025. I was driving 45 mph down a state road and was about to get into a highway onramp when my speed quickly dropped to 13 mph and my car displayed a "check electrical system" warning. The car would not go above 13 mph. I was fortunate that no one was following close behind me and that I was not on the highway. Had I been in front of a truck or other vehicle that couldn't stop quickly, the sudden deceleration could have been very dangerous. I was fortunate that I was near a parking lot that I could pull into to wait for a tow truck. By the time I got into the parking lot my car completely died and I was stuck without heat in 19 degree F weather. There were no symptoms prior to the failure, and the first warning about the electrical system ("Stop vehicle and check power supply") appeared after I lost acceleration. This warning was followed by "12 volt battery low. Stop safely." before it died completely. The vehicle is currently at the Kia Dealership pending repair.

While driving, the vehicle screen showed an electrical warning on the screen. The car went into limp mode and dropped to 25 MPH. 5 minutes later, the screen showed a critical electrical issue and said I needed to pull over as soon as possible. It was towed to a dealership. They found the ICCU is faulty. Because so many EV6's have this problem, it is on national backorder, My concern this vehicle seems to be a safety hazard where it shuts itself down and strands its driver because of faulty parts.

12 volt battery failed to recharge

ICCU failed at 30,200 miles disabling vehicle on street in front of my house. Date 1/27/2025. Towed to Dealet. Waited 8 wks for repair due to parts back order.

On January 27th I was driving home on I-495 in the far left lane going about 70MPH when the electrical warning light came on. Telling me to stop the car and take to the dealership. While I was trying to get over into my far right lane, the car went from 70mph to 25 mph in about 40 seconds! Cars were flying all around me! It was terrifying and incredibly dangerous! The dealership discovered my ICCU had failed. This vehicle has a fatal flaw that is going to get someone killed.

On January 23 2025, while driving on the highway, the car lost power an had limited control. The car was towed to a dealer and it was determined that the ICCU failed. The car was at the dealer three weeks earlier for a recall related to the ICCU (ICCU (SC273A VCU SW LOGIC UPGRADE (VSC) • SC273A and ICCU INSPECTION/REPLACEMENT • SC302 ). Obviously, the recalls did not prevent the ICCU failure.

Well, at first I got the 12 V battery fixed because it wasn’t throwing the code because my 12 V battery wasn’t holding power and then I did get the code and it turned my vehicle into turtle mode where it would not move. This could’ve been very unsafe in the car. I have brought it in now and it has been 20+ days and I have not had resolution and I have not received the part to fix my car. I have been left as a single mother without another vehicle to use the dealership offered me a vehicle and I was driving that, but it has issues with the Wheel bearing and rotors which at first they told me I would be held liable for driving and then they told me to continue driving it since then now I am renting a vehicle which I cannot afford as I said I am a single mother and I can’t afford $300 a week and then we wait to be reimbursed by Kia they have done nothing to help me and my situation and I am concerned. I have had this car for less than two years. I have less than 24,000 miles on it and by Iowa lemon law it should be resolution into it getting fixed so I am making a formal complaint.

I received recall 24V867 from Kia dated 12/13/2024. The dealer alternately claims no knowledge of this recall, scheduled a service appointment to complete it, an today again claims no knowledge of the recall. Union Kia has put it on me to contact Kia America - that is not my job to correct their internal problems. Please advise. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The EV-6 GT auto experienced a loud clunking grinding noise while steering 180 degrees when turning right and then left. The car skidded on the pavement this happened over a period of 3 months when the temperature was below freezing. After 2 service appointments Bridgewater NJ KIA dealership failed to diagnose the problem . On the 3rd visit they confirmed that the noise emanated from the summer performance tires that caused the tires to skid and caused the noise. Their solution was that storm tires would need to be replace the existing “summer tires”The existing tires are Good Year 255/40R 21. Not only that Good Year does not make snow tires of this size but when I first leased the car I was not told that the car would need snow tires to prevent skidding from snow or icy road conditions. There failure to notify car owners in the northeast of this hazard puts drivers at risk and potential for accidents in cold weather temperatures. Since I have not driven the leased car in below freezing temperatures and risk safety and hazards from driving on these summer tires I believe KIA should be held responsible for failure to notify drivers of this condition. I plan to terminate early the 3 year lease and also withhold payment until KIA acknowledges that they failed to identify this safety hazards and then did not offer to replace these tires to prevent future accidents. These “summer tires” were also Not clearly defined as racing tires with inability to provide adequate tread on icy and snowy road conditions. I am submitting this claim to prevent potential car accidents in driving the car in the northeast were weather conditions are periodic snow and icy conditions.

Rear seat 120 ac voltage outlet indicates an open ground when utilizing an outlet tester. I believe this risks a electrical shock injury to the user. The dealer service department states all is well since a device plugged in powers up. It seams that the dealer service department does not have the requisite knowledge in dealing with household voltages and is not equipped with the appropriate test equipment.

Car vibrated to degree it was hard to control. Initial tire balancing did not fix the issue. The tire was removed from the rim and a separated balled-up foam tire liner was found and removed. My concern is if this happens again in one of the other tires and causes an accident.

While driving with the power liftgate partially open, I experienced an inability to accelerate after coming to a stop. I pressed the accelerator and the car rolled gently forward into an intersection at a speed less than 2MPH. A warning displayed on the dash that I needed to close the liftgate before the vehicle would operate correctly, which was impossible because I was in the middle of an intersection with a large chair blocking the liftgate from closing. I was able to restore functionality by turning the car off and turning it back on. Prior to this, there were audible and visual alarms about the open liftgate after each stop. These alarms are described in the manual, which instructs the driver to close the liftgate when the alarms sound. However, driving with a liftgate open is a common use for an small SUV when hauling large or long objects, and contravenes no laws when done properly and safely. The manual does not state, so I did not anticipate, that the vehicle would enter a "limp mode" if I continued to ignore the alarms. Being unexpectedly unable to accelerate is a dangerous behavior, especially if you are in the position to make a left turn across traffic and the car goes into limp mode with cars oncoming. I consider this a safety concern because 1) driving with the liftgate open is not an inherently unsafe activity that warrants disabling the vehicle, and 2) the manual fails to state that the driver might experience sudden loss of ability to accelerate with the liftgate open.

Vehicle does not charge at the full 11 kW it's rated for on a level 2 EVSE. It gets charge interrupted. I've had the SC311 installed which causes the car to lower the charging rate automatically instead of just dropping charge. But I still can't get the full charge rate. This occurs on my home level 2 EVSE, on each of the 12 level 2 EVSE ports I use at work, and out in town. The charging port gets extremely hot when charging and is not designed to pass the full 50 amps it's rated for. It struggles at anything over 25 amps. The extreme temperatures of the charging port can cause a fire or burns to people. The car needs to be recalled and the J1772 charging port and sensors needs to be replaced. This complaint is very common in the various EV6 owner's forums.

I was pulling into a mall parking lot. The vehicle started beeping and popped up a message on the dash saying "stop vehicle and check power supply". The vehicle slowed to maximum 25 miles per hour. The battery died completely the vehicle has no power at all and cannot be driven or even moved off the roadway - there is no way to even get it into neutral now. The dealership wont look at the vehicle for 2-3 weeks even though it is only 1 year old. I did pull off the road before all this happened but it was so sudden and happened so quickly that I was very aware of how dangerous this could have been had I not heeded that warning immediately.

The brake lights illuminate too early and often under [even very] gentle deceleration. My '23 EV6 GT is driven primarily in Level 1 (minimal) regenerative braking mode and the threshold for brake light activation clearly is far too low. The appearance of "riding the brakes" is dangerous because those who follow are not alerted when the driver transitions from [essentially] coasting to actually hitting the brakes. Also, at least in my mid-Atlantic suburban area, even the appearance of "brake checking" other drivers incites road rage, which I experience most days, especially when using cruise control, unless driving with regenerative braking disabled (Level 0). SC273 was necessary and prudent because the brake lights failed to illuminate under significant deceleration, confusing those who follow. SA541 was necessary and prudent because the brake lights illuminated inconsistently on uneven road surfaces, confusing those who follow. Another VCU software logic upgrade is necessary and prudent because the brake lights fail to distinguish between [essentially] coasting vs. significant deceleration, confusing those who follow, and potentially (demonstrably!) inciting road rage. Other owners agree: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Kia EV6. The contact stated that the controls for the heating and cooling system on the steering wheel were too close and were a distraction. The contact stated that sunlight made it difficult to check the controls. While checking the features, the contact veered off the road. The contact stated that his hands lightly touched the controls, and he was unable to determine if the features were activated for the heated seats or the steering wheel. The contact stated that the controls needed to be less sensitive. The seats and steering wheel became hot. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,000.

My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Kia EV6. The contact stated that the horn button had failed to operate on several occasions without warning. Despite the failure, the contact stated that the panic button located on the key fob would sound the horn once depressed. The dealer was notified of the failure and informed the contact that the vehicle needed to be left with the dealer to have the vehicle inspected at the earliest availability. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 18,366.

A couple of months ago the breaks started making a strange grinding noise and it starts vibrating for a few brief seconds, but violently. There are no warning lights or any indication of malfunction. I took it to the dealership and they allegedly fixed it. Nevertheless, less than a month later, the noise came back, and not just a noise, but the vehicle attempts to stop abruptly without me engaging the breaks. It happens intermittently, and it is quite scary when it happens while driving high speed on a freeway. It creates safety issues. This is not my first EV. I am very familiar with EVs, regenerative breaking, and so on. This is not a regenerative breaking issue. I don't even know how to properly describe it. it is very unusual.

The contact owns a 2023 Kia EV6. The contact stated that while driving 72 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the console displayed that the drive mode independently switched from rear wheel to front wheel only. The vehicle was driven to a safe location and parked. The contact allowed the vehicle to sit for approximately thirty minutes; then the vehicle was started the vehicle and driven to the destination. The failure reoccurred, and the failure was persistent. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 8,000.

I do not yet know if the recalled part is defective. The dealer asked me to bring in the car for inspection and if the recalled part is defective then the dealer would order the part and I would be required to bring the car in again to have the part replaced. This requirement of having the customer return to have a defective part repaired puts the customer in the position of having to drive the car in a defective condition that could cause serious injury, whereas if the dealer carried the defective part in inventory this would not be necessary. Kia America will not let the dealer order the part unless it is first diagnosed as defective. In view of the fact that the issue is not attributable to the customer's care or use of the car, rather to the manufacture of it, the dealer's convenience should take second seat to the customer's safety and convenience.

Vehicle lost its power while trying to park. It could not be locked either. This is the second time this has happened. The first time, dealership said they replaced the auxiliary battery. When it got towed the second time, the dealership said, we only recharged the aux battery during the last complaint! Now, the dealership does not have anyone who can look into this issue for one week. Added to that, they do not have any loaner cars either! The car has 10,523 miles on it now. Car had 8000 miles during the first incident. We feel this is dangerous, unacceptable quality and not to mention, unbecoming of a vehicle brand not to give us a loaner car and expect us to wait a minimum of 10 days to figure out the problem.

On [XXX], I went to charge the car at the Katy Mills location in Katy Texas. After fully charging the car, I went to visit my sister's house to visit. When I returned to the car it had completely shut down. I would not start and none of the electric components worked. I had to have the car towed to Westside Kia, who offered no assistance with a loaner car. I called three days later and was informed by Sabestian that the ICCU had blown out and the part is on National back order. There are three people in my home who are disabled and two young children who has to be driven to school. Upon further research about this ICCU unit, there is a total of 48,323 Affected Units and Kia Corporate has offered no assistance in buying this car back although it is still under the manufacturer warranty. If anyone can assist me with information on how to best handle this situation, I would highly appreciate it. So far I have paid over 2,000 in car rental fees, in lieu of my medical situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car was in garage and tried to start it. Would not start, although the dash lit up briefly and it showed the main EV battery was at 49%. Message then appeared on dash stating that 12 volt battery was discharged. Car then went completely dead electrically. No electrical power of any kind. Had car towed to KIA dealership and they have so far not been able to fix it. It is under warranty. There is a Kia recall, SC302, which seems to fit the problem with my car, but my specific VIN number is not on the recall list. The dealership ran diagnostics and said 12volt battery passed their tests. I suspect maybe a ICCU problem and that my car should be on the recall list, but is not.

2023 EV6 - The car gave a warning to check the electrical system. Called the dealer and they said to drive it to them. One minute later the tortuous symbol came on as well as the 12v battery. The car had no power even when the accelerator was pressed fully. Parked the car and the dash shut down. Towed the car to the closest Kia dealer and they diagnosed it as a faulty ICCU and Main Fuse. Only ONE in the entire United States. Unknown date of fix. Left me stranded as well as in a dangerous position.

Vehicle does not reliably handle the 12V battery well. Many times, I see it sitting at 12.8 VDC when driving the vehicle. On a ICE vehicle, the charging voltage is close to 14V when running/driving. On 3 separate occasions, when I tried to "start" the EV6, the 12V battery was too dead to allow the car to be started. Basically stranded. This can be life threatening if this occurs in frigid temps. Or a hazard to traffic if/when the car tells you to "pull over safely, immediately". OK, I can "block the box" because my car died??? Kia and Hyundai need to address this issue that's common to their recent "luxury" EVs. With all the high-tech these cars have, why can't it manage the charge-state of the 12V battery? Tesla vehicles do not have this issue (I believe). Tesla EVs do "lose" their 12V battery over time, but that is similar to the 12V battery that eventually dies in a regular ICE vehicle. This 3rd time that this occurred, I called 800-KIA and had the car towed. So far, "they cannot reproduce the problem".

For about 6 weeks, after driving the car for more than 2 minutes, turning the car off and then coming back into the car within several hours (like when picking up kids from daycare, grocery shopping, going to restaurant, etc) results in no sound regardless of source, including ALL alert sounds for collision, blind spot, cross traffic, literally any and all sounds inside the car. Resetting the infotainment using the small reset button does not work. Unplugging and then replugging any fuses does not work. The only solution is after the car is turned off for several, typically 4 or more, hours. This is incredibly dangerous not just for the alerts, but because it renders Bluetooth calls impossible, resulting in having to use the phone manually while driving after trying to disconnect the Bluetooth connection. Others online have reported needing the amp replaced in order to solve the problem.

12v battery failure. Unable to start car, needing tow or jump to get to dealer for repair. 2/17/2024 towed 2/24/2024- jumped by AAA couldn't get appointment till 3/11