NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Kia Forte. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
MY WIFE AND I OWN A 2010 KIA FORTE WHICH CAME WITH GOODYEAR LS2 TIRES, SIZE 215-45 17. IN THE THREE YEARS AND 25,000 MILES WE HAVE USED THE CAR, FOUR OF THE GOODYEAR TIRES HAVE DEVELOPED BUBBLES IN THE SIDEWALL. THIS HAS RESULTED IN HAVING TO REPLACE THE FOUR TIRES. AT THE TIME THE THIRD ONE NEEDED REPLACEMENT, I REPLACED IT WITH A DIFFERENT TIRE BY ANOTHER MANUFACTURER. THIS TIRE HAS PERFORMED FLAWLESSLY ON THE CAR WITH NO BUBBLES WHATSOEVER. RECENTLY, I NOTICED A NEW BUBBLE ON ONE OF THE GOODYEARS STILL ON THE CAR. THIS TIRE HAPPENS TO BE ONE THE SAME SIDE AS THE REPLACEMENT TIRE FROM ANOTHER MANUFACTURER. I BELIEVE THAT THE GOODYEAR LS2 TIRES MAY HAVE A SERIOUS DEFECT IN THE SIDEWALL CONSTRUCTION. RESULTING IN SIDEWALL FAILURE (BUBBLES) WITH NORMAL USE. I AM IN THE PROCESS OF REPLACING THE THREE REMAINING GOODYEAR TIRES ON THE KIA WITH A DIFFERENT BRAND OF TIRE. *TR
THE CAR WHILE DRIVING, THROUGH RAIN OR RECENTLY RAINED ON ROADS GOING THROUGH LARGE UNAVOIDABLE PUDDLES, CAUSES WATER TO SPLASH UP ON THE SERPENTINE DRIVE BELT CAUSING IT TO SLIP, 15-20MPH WHEN IT SEEMS TO HAPPEN. THIS CAUSES AN ELECTRICAL ISSUE WHERE THE BATTERY LIGHT COMES ON AND THE POWER STEERING GOES OUT MAKING THE CAR DIFFICULT TO STEER AND COULD BE QUITE DANGEROUS AT HIGHER SPEEDS SHOULD IT HAPPEN. I HAVE NEVER HAD THIS ISSUE WITH ANOTHER CAR. A REMOVABLE PLATE SHOULD BE FIXED TO THE BOTTOM SIDE UNDER THE ENGINE COMPARTMENT TO PREVENT THIS. *JS
DRIVING AT HIGHWAY SPEED AND THE STEERING WHEEL WILL GET VERY HARD TO STEER. STOP. SHUT OFF CAR. RESTART AND WILL RESET. THEN HAPPENS AGAIN. TOOK TO DEALER CHARGED TO REPROGRAM COMPUTER. CLEARS UP THEN HAPPENS ALL OVER AGAIN. *TR
THE VEHICLE DURING WARMER MONTHS AFTER STARTING AND BEING TURNED OFF MUST BE JUMPED STATED TO START. THE VEHICLE HAS BEEN TOWED TO THE DEALER 10 TIMES AND THE VEHICLE HAS HAD THE FRONT ELECTRICAL HARNESS REPLACED. THE PROBLEM CEASED FOR 8 MONTHS AND HAS NOW RETURNED. THE DEALER NOW SAYS THE CABLE CONNECTING THE BATTERY IS FAILING CAUSING IT TO OVERHEAT. I FEEL THIS IS A ELECTRICAL HAZARD WHICH WILL ONE DAY RESULT IN A FIRE
TL* THE CONTACT OWNS A 2010 KIA FORTE. THE CONTACT STATED THAT THE LOW PRESSURE TIRE WARNING LIGHT ILLUMINATED. THE CONTACT ADDED AIR TO TIRES AND THE PROBLEM WAS RESOLVED. THE FAILURE RECURRED AND THE SIDE PASSENGER REAR TIRE WAS CONSTANTLY LOOSING AIR. THE VEHICLE WAS TAKEN TO DEALER HOWEVER THE CONTACT DID NOT RECEIVE A DIAGNOSTIC. THE CONTACT STATED WHILE DRIVING 60 MPH, THE PASSENGER REAR TIRE EXPLODED. THE TIRE WAS REPLACED BUT THE FAILURE RECURRED WITH THE NEW TIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 44,000. THE FAILURE MILEAGE WAS 39,920.
TL* THE CONTACT OWNS A 2010 KIA FORTE. THE CONTACT STATED THAT THE VALVE STEMS ON THE DRIVERS SIDE FRONT AND REAR HAD FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO INSISTED THAT THE CONTACT BROKE THEM. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 32,400. UPDATED 12/12/11*LJ THE VALVE STEM WAS REPLACED. UPDATED 12/23/11
KIA AIRBAG RECALLGOOD DAY, MY VEHICLE (2010 KIA, FORTE) WHICH WAS TOTALED IN REAR-ENDED CAR ACCIDENT (WHILE WAITING AT STOP-LIGHT ON A CITY STREET) FROM A DISTRACTED DRIVER THAT TOOK PLACE ON 11/1/2011. MY NECK WAS SEVERELY INJURED, WHICH REQUIRED SURGERY IN MARCH, 2012. IN FACT, I OBTAINED SOCIAL SECURITY DISABILITY (SSDI) IN 2013 BASED ON THAT NECK INJURY. BY THE WAY, AFTER RECEIVING RETRO SSDI, I PURCHASED A 2012 KIA FORTE AND PRESENTLY WAITING FOR MY RECALL-NOTIFICATION FOR REPAIR/FIX. I'M WRITING IN REGARDS TO THE RECENT KIA AIRBAG RECALL. THE AIRBAG IN MY 2010 KIA FORTE DID NOT DEPOLY IN THE 2011 CAR ACCIDENT. PLEASE VIEW SUBMITTED PHOTOS IMAGES. THE PAST PHOTOS SUBMITTED SHOWED THE DRIVER'S WHEEL AIRBAG DID NOT DEPLOY, AS I HIT THE CAR IN FRONT OF ME AFTER BEING REAR-ENDED. IN MY OPINION, KIA CORPORATION SHOULD BE HELD RESPONSIBLE FOR AIRBAG FAILURE IN MY PAST CAR ACCIDENT CASE. AS PREVIOUSLY STATED, I RECEIVE SSDI DUE TO MY INJURY FROM THAT CAR ACCIDENT. PLEASE ADVISE.
TL* THE CONTACT OWNS A 2010 KIA FORTE. THE CONTACTS STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TPMS WARNING LIGHT ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER WHERE HE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT THE TPMS UNIT NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO ADDITIONAL OCCASIONS, INVOLVING THE REAR DRIVER AND THE FRONT PASSENGER SIDE TIRES BEING AFFECTED BY THE TPMS LEAKING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,298 AND THE CURRENT MILEAGE WAS 10,200. *TR
TIRE PRESSURE MONITORING SYSTEM PROBLEMS *LN *TR
PURCHASED A 2010 KIA FORTE KOUPE IN FEBRUARY 2011. AFTER NUMEROUS COMPLAINTS TO THE DEALERSHIP AND TO KIA MOTORS, IT HAS BEEN DETERMINED THAT KIA DOES NOT PROVIDE A DRIVER'S FLOORMAT THAT LOCKS INTO THE TWO CARPET-MOUNTED STUDS THAT ARE DESIGNED INTO THE CAR. AS A RESULT, THE DRIVER'S MAT ONLY LOCKS INTO ONE STUD, WHICH ALLOWS THE MAT TO PIVOT AND SWING LEFT TO RIGHT UNDER THE GAS AND BRAKE PEDALS. *KB
THE HEADREST PUSHES MY HEAD SO FAR FORWARD IT MAKES MY NECK HURT. I AM BETWEEN 5' 3" AND 5' 4" AND HAD TO TURN IT AROUND BACKWARDS. OTHERWISE, I LITERALLY HAVE TO HUNCH MY SHOULDERS TO LOOK STRAIGHT AHEAD. IT ISN'T SAFE. *TR
THE VEHICLE WILL SPORADICALLY JERK HARD WHEN CHANGING GEARS. I HAVE ONLY EVER EXPERIENCED THIS SAME FEELING WHEN A TRANSMISSION WAS GOING OUT. THE VEHICLE WAS PURCHASED BRAND NEW ON 06/24/11 FROM A DEALERS LOT, THE VEHICLE HAD BEEN USED AS A DEMO. THE VEHICLE HARD JERKED WHEN CHANGING GEARS, FOUR SEPARATE TIMES BETWEEN 06/25/11 AND 07/05/11. PER THIS WEBSITE: HTTP://WWW.KIA-FORUMS.COM/KIA-FORTE-CERATO-TD-KOUP-DISCUSSION/55002-SX-2-4L-W-AUTO-TRANS-2.HTML I AM NOT THE ONLY PERSON WITH THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2010 KIA FORTE. THE CONTACT STATED HE PURCHASED HIS VEHICLE WITH THE AIR BAG LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE ISSUE WAS A COSMETIC FAILURE TO REPAIR WITHOUT ANY PROBLEMS. THE DEALER THEN INFORMED THE CONTACT THAT THE PARTS NEEDED FOR REPAIRS WERE ON BACK ORDER. THE VEHICLE WAS LEFT AT THE DEALER AND HAD BEEN THERE FOR THREE WEEKS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PARTS NEEDED WERE ARRIVING FROM KOREA AND WOULD TAKE SOME TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT WAS DRIVING 60 MPH AS THE FRONT HOOD FLEW OPEN. THE CONTACT CALLED THE DEALER REGARDING THE HOOD AND THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR INSPECTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER DID NOT INSPECT THE FAILURE. THE CONTACT BELIEVED THE VEHICLE WAS UNSAFE TO DRIVE AND STATED THAT THE DEALER WOULD NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.
MY WIFE WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT IN OUR 2010 KIA FORTE KOUP, SHE WAS TRAVELING 50 MPH AND ATTEMPTED TO AVOID A DOG IN THE ROADWAY WHEN SHE OVER CORRECTED AND WENT OFF THE ROAD AND HIT A DITCH, THE VEHICLE WAS DEEMED "TOTALED", DURING THIS ACCIDENT THE AIR BAGS FAILED TO DEPLOY AND THE SEATBELT FAILED TO RESTRAIN HER, MY WIFE HIT THE STEERING WHEEL WITH HER FOREHEAD, NOSE, AND UPPER CHEST. *TR
TL* THE CONTACT OWNS A 2010 KIA FORTE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE CONTACT VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.
DRIVING ON HIGHWAY AT 60 MPH AND PASSENGER FRONT TIRE SIDEWALL COMPLETELY SEPARATED FROM TIRE. ORIGINAL TIRES WHEN VEHICLE PURCHASED. ONLY 11,000 MILES ON TIRE; GOODYEAR EAGLE LS 2. *TR
MY 2010 KIA FORTE EX SEDAN, 5 SPEED AUTOMATIC HAS A TRANSMISSION PROBLEM THAT COULD DEFINITELY LEAD TO INJURIES OR DEATH. THIS IS A RECURRING PROBLEM THAT CAN HAPPEN ANY TIME, BUT MOSTLY OCCURS DURING OR AFTER GOING UP A SIGNIFICANT HILL, BUT MAY HAPPEN ON LEVEL GROUND. THERE'S 23,000 MILES ON MY KIA AND IT'S UNDER FULL WARRANTY. I TOOK THIS TO THE DEALER, THEY COULD NOT FIND A PROBLEM OR DUPLICATE THE PROBLEM; THEY SUGGESTED FLUSHING THE TRANSMISSION FOR $150, SO I DID THAT. IT DID NOT HELP. IT STOPPED FOR ABOUT A WEEK, THEN IT STARTED SEIZING UP AGAIN, TODAY (3/10/2011) IT SEIZED TWICE ON MY WIFE. WHAT IT DOES IS NOT ACTUALLY STOP THE CAR, BUT "FREEZE" YOU AT ONE SPEED, TYPICALLY EITHER 20MPH OR 45-50MPH IT TAKES UP TO 30 SECONDS TO SHIFT, AND IF YOU ARE PULLING OUT IN FRONT OF TRAFFIC AND IT SEIZES AND WON'T LET YOU GO BEYOND 10-20MPH IT'S VERY DANGEROUS. THE DEALER SAYS THEY WON'T HAVE A REPLACEMENT LOANER UNTIL NEXT WEEK, SO WE'LL WAIT. I'M IN NORTHERN UT. IT'S HAPPENING IN DRY WARM (50-60 DEGREE) WEATHER. WE HAVE NOT DRIVEN THE CAR SEVERELY, THIS SHOULD DEFINITELY NOT HAPPEN. THE KIA OWNER'S MANUAL SAYS TO INSPECT THE TRANSMISSION FLUID AT 40,000 AND ONLY CHANGE THEN IF NEEDED, SO THE VERY EXPENSIVE FLUID SHOULD BE GOOD. THIS IS SOME UNIQUE FLUID YOU HAVE TO BUY FROM THE DEALER, NORMAL AUTO PARTS STORES DON'T HAVE IT. OTHER DRIVERS ARE REPORTING THIS WITH THE KIA FORTE EX ALSO ( HTTP://WWW.KIA-FORUMS.COM/KIA-FORTE-CERATO-TD-KOUP-DISCUSSION/56086-NEW-TRANSMISSION-NEEDED-6900-MILES.HTML). I AM CONCERNED ABOUT OUR SAFETY WHILE DRIVING A CAR I CAN'T PREDICT WHEN IT WILL SEIZE UP AND NOT SHIFT. LETTING YOUR FOOT OFF THE GAS DOES NOT HELP. IT DOES HAVE TO BE WELL WARMED UP TO HAVE THIS DIFFICULTY, AT LEAST 10 MINUTES OF DRIVING. THANKS FOR YOUR ATTENTION TO THIS MATTER! *TR
TL*THE CONTACT OWNS A 2010 KIA FORTE SEDAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION SUDDENLY SHIFTED. THE CONTACT STATED THE GEAR WOULD SWITCH FROM ONE GEAR TO ANOTHER AND THE TIRES WOULD SKID. THE CONTACT STATED AFTER FIVE MINUTES OF DRIVING, HE COULD SMELL RUBBER BURNING. ALSO, THE SPEEDODOMETER WORKED ERRATICALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800.
FRONT TIRES ON 2010 KIA FORTE KOUP WAS WORN SO SEVERELY ON THE INSIDE EDGE THE CORDS WAS SHOWING. TOOK IT BACK TO DEALERSHIP TO HAVE ALIGNMENT CHECKED. DEALER ADVISED ALIGNMENT WAS WITHIN SPECS. YOU CAN NOT SEE THE TIRE WEARING UNLESS YOU GET UNDER THE CAR AND LOOK AT THE INSIDE EDGE. THE REST OF THE TIRES STILL LOOK IN GOOD CONDITION. *TR
TL* THE CONTACT OWNS A 2010 KIA FORTE. THE CONTACT WAS DRIVING 40 MPH WHEN THE INTERIOR AND EXTERIOR LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 52,400.
WHILE DRIVING MY KIA FORTE THE ENGINE STALLED. IT HAPPENED TWO TIMES IN THE LAST PAST TWO MONTHS. AFTER BRINGING MY CAR TWICE TO THE DEALERSHIP THEY SAID THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR BECAUSE THEY DO NOT FIND ANY CODE ON THE COMPUTER. THEY KEEP SENDING ME HOME AND TELLING ME THAT THEY CAN NOT DO ANYTHING. *TR
SECOND INCIDENT OF STALLING WHILE OPERATING A 2010 KIA FORTE EX W/ AUTO TRAN AND THE "FUEL ECONOMY" PACKAGE. IN BOTH INSTANCES I HAD COME TO A STOP -- THE FIRST TIME (ABOUT 2 MOS. AGO) WAS UPON EXECUTING A HARD STOP, BUT TODAY I HAD SLOWED GRADUALLY AND THEN STOPPED FOR A RED LIGHT. BOTH TIMES, THE DASHBOARD LIGHTS AND RADIO REMAINED ON BUT THE ENGINE SIMPLY CUT OUT. CAR WAS IN "DRIVE" AND IN BOTH INSTANCES WAS TRAVELING AT APPROXIMATELY 35 MPH PRIOR TO STOPPING. THE STEERING DID NOT LOCK. I WAS ABLE TO RESTART THE CAR WITHOUT DIFFICULTY AFTER PUTTING IT IN "PARK." I WAS UNABLE TO RECREATE THE PROBLEM ONCE I HAD A CHANCE TO SAFELY TRY DOING SO. THE FIRST TIME IT HAPPENED, THERE WERE ONLY ABOUT 5,000 MILES ON THE CAR. I CALLED THE DEALERSHIP AND THEY SAID THAT I COULD BRING THE CAR IN BUT THAT IF THEY COULDN'T RECREATE THE PROBLEM, THEY COULDN'T DIAGNOSE/FIX IT. THEY DID NOT SEEM TO HAVE ANY IDEA WHAT COULD HAVE CAUSED THE VEHICLE TO STALL. TODAY'S INCIDENT OCCURRED AFTER THE DEALERSHIP HAD CLOSED BUT I WILL CALL THEM IN THE MORNING TO REPORT IT. THIS TIME I INTEND TO TAKE THE VEHICLE IN FOR DIAGNOSTIC TESTING AS I HAVE A LONG DAILY COMMUTE WITH A SMALL CHILD AND AM NOW CONCERNED ABOUT THE SAFETY OF THE CAR. *TR
I BOUGHT THE CAR BRAND NEW 7/30/2010 AND THE FIRST INCIDENT HAPPENED ON 8/12/10. THE STEERING WHEEL LOCKS UP AND I CAN'T TURN THE KEY TO START THE CAR. TOOK IT BACK TO DEALER AND WAS TOLD TO WIGGLE STEERING WHEEL BACK AND FORTH AND IT WILL BREAK FREE. IT HAPPENED 2-3X A YR. UP TO 2014. NOW IT'S HAPPENING QUITE OFTEN 6X FROM 6/01/14-6/13/14. ON 6/15/14 IT HAPPENED 2X AND I WAS STRANDED BOTH TIMES AND IT TOOK 50-60 MIN. FOR THE STEERING WHEEL TO UNLOCK. I ONLY HAVE 3,200 MILES ON THE CAR. *TR
TL* THE CONTACT OWNS A 2010 KIA FORTE. WHILE DRIVING AT APPROXIMATELY 35MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE STEERING WHEEL THEN LOCKED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER DID A TEST DRIVE BUT WAS UNABLE TO DUPLICATE THE FAILURE. A DIAGNOSTIC TEST WAS PERFORMED BUT DID NOT PRODUCE ANY FAILURE CODES. THERE WERE NO REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 1,246.
WHEN AT STOPPED POSITION I STEP ON FOOTFEED AND RPMS DO NOT INCREASE AND THEN ALL OF A SUDDEN THE VEHICLE SURGES FORWARD. THE RPMS AS SHOWN ON THE GAUGE SHOW THAT IT IS IN THE IDLE STATE UNTIL THE SUDDEN SURGE. THIS MOSTLY HAPPENS WHEN TRYING TO ADVANCE SLOWLY. THIS HAPPENS INFREQUENTLY BUT PRESENTS A SAFETY CONCERN WHEN IT HAPPENS IN CLOSE FACILITY OR WHEN IN TRAFFIC. THE DELAY IN VEHICLE MOVEMENT MAY BE AS LONG AS 10 SECONDS AND THEN IT JUST JUMPS TO CURRENT DEMAND FROM THE FOOTFEED. THIS HAPPENS RARELY BUT WHEN IT HAPPENS IT REALLY ALARMS THE DRIVER. *TR
I JUST BOUGHT A KIA FORTE 5 SPEED MANUAL TRANSMISSION. SO FAR WHEN THE CAR HAD 425 MILES ON IT, THE GAS PEDAL HAS ACTED LIKE IT WAS DEPRESSED--THE ENGINE REVVED UP VERY HIGH, BUT MY FOOT WAS NOT ON THE PEDAL. MY DAUGHTER WAS ALSO DRIVING AND IT ALSO HAPPENED TO HER, IT FELT AS IF THE GAS PEDAL WAS STUCK. I CHECKED TO SEE IF THERE WAS ANYTHING COVERING THE PEDAL---MAYBE THE RUG OR SOMETHING BUT THERE WAS NOTHING THERE. I TOOK IT BACK TO THE DEALER AND THEY FOUND NOTHING WRONG WITH THE COMPUTER DIAGNOSTICS THEY RAN AND SENT ME HOME. THE CAR HAS ABOUT 800 MILES ON IT NOW AND I HAVEN'T EXPERIENCED ANY OTHER SUCH PROBLEMS, YET. I AM AN EXPERIENCED MANUAL TRANSMISSION DRIVER AND I DO NOT ACCEPT THAT THIS WAS DRIVER ERROR. THE TIMES THIS HAPPENED TO ME MY RIGHT FOOT WAS COMPLETELY OFF THE GAS PEDAL AND MY LEFT FOOT WAS DEPRESSING THE CLUTCH FULLY. *TR
OWNED CAR FOR 1 DAY ON DAY 2 DRIVING DOWN ROAD AND TIRE BLOWS OUT. GARAGE REFUSED TO WARRANTY TIRE W/O COMPLETELY INSPECTING TIRE. *TR
2010 KIA FORTE PURCHASED BRAND NEW ON 10/17/09. 1ST TIME TAKEN IN TO DEALERSHIP FOR CHECK ENGINE LIGHT BEING ON (10/27/09) DEALERSHIP STATED THAT IT WAS CODE PO304--MISFIRE #4 THEY STATED THAT THERE WAS A GLITCH IN THE SYSTEM AND UPDATED THE COMPUTER. DIAGNOSTIC BEING CLEARED. 2ND TIME TAKEN IN ON 11/11/09 FOR THE CHECK ENGINE LIGHT BEING ON ONCE AGAIN AND THE SAME CODE COMING UP PO304. ALSO 8 DIFFERENT RECALLS ON THE CAR INCLUDING GAS CAP, CRUISE CONTROL, TRANSMISSION, COMPUTER SYSTEM AND OTHERS OF THE SAME NATURE. ALSO THE CAR IS ACCELERATING BY IT SELF. THEY ARE GOING BACK AND FORTH WITH KIA CORPORATE HEAD QUARTERS AND THEY STILL DO NOT KNOW HOW TO FIX ANY OF THE PROBLEMS. KIA AGREED TO PUT ME IN A RENTAL CAR AND THAT IS WHAT I AM REMAINING TO DRIVE AT THE PRESENT TIME. *TR
JUST A FEW DAYS AFTER PURCHASING THIS VEHICLE NEW FROM THE BACK IN AUG 2009, THE DRIVERS AIR BAG LIGHT CAME ON WHILE DRIVING. THERE WAS NO ACCIDENT INVOLVED. I RETURNED IT TO THE DEALER AND WAS TOLD THE PROBLEM WAS FIXED. SINCE THAT FIRST VISIT, I CONTINUED TO RETURN TO THE DEALERSHIP WITH THE SAME PROBLEM AT LEAST 5 TIMES WITHIN THE YEAR. I WAS TOLD PARTS WERE REPLACED, BUT THE PROBLEM KEPT RETURNING. WHEN I SENT A LETTER TO THE HEADQUARTERS, I WAS CONTACTED AND TOLD I WOULD JUST HAVE TO KEEP RETURNING THE CAR TO THE DEALER FOR TESTING AND REPAIRS, BUT I WASN'T GUARANTEED A LOANER DURING THE REPAIR. I FIGURED AT SOME POINT THEY WOULD JUST START CHARGING ME FOR EVERY VISIT, WITHOUT COMPLETELY FIXING THE PROBLEM. UP TO THAT POINT IT WASN'T COSTING ME FOR THE DIAGNOSIS, BUT IT WAS COSTING ME IN TIME AWAY FROM WORK, AND RENTAL FEES. SINCE I LIVED IN TEXAS AT THE TIME THE SAFETY INSPECTION DID NOT INCLUDE THE AIR BAG LIGHT. HOWEVER, I JUST MOVED TO VIRGINIA AND THEIRS DOES, SO NOW I HAVE A CAR I CAN'T REGISTER, HENCE CAN'T DRIVE. I MADE AN APPT WITH A LOCAL DEALER TO SEE IF THEY CAN RESOLVE THIS (PENDING). HOWEVER, I DON'T KNOW IF I WILL BE CHARGED FOR THE REPAIRS, OR IF THEY WILL BE ABLE TO FIX THIS SINCE OTHERS HAVE FAILED IN THE PAST. I WASN'T AWARE OF THIS SITE OR I WOULD HAVE FILED THIS COMPLAINT WAY BACK THEN. BUT FROM READING OTHER COMPLAINTS, I SEE NOW I'M NOT THE ONLY ONE HAVING THIS PROBLEM. WITH THE RECENT RECALL OF MALFUNCTIONING/DEFECTIVE AIRBAGS BY THOUSANDS OF MANUFACTURERS, I'M SURPRISED THIS MODEL IS NOT ON THE LIST. I THINK A REVIEW IS NECESSARY.
NEW CAR, LESS THAN 3 HOURS OLD, HAS MAJOR FACTORY PAINT DEFECTS. FACTORY REP SAYS SOMEONE WILL "DOCUMENT" DEFECTS. DEALER REPAIR MANAGER / GENERAL MANAGER SEEM TO BELIEVE DIRTY PAINT WAS USED IN SPRAYING THIS VEHICLE. *TR
Data synced from NHTSA on May 4, 2026