2018 Kia Forte Complaint Log

I am the 2nd owner. Mileage currently: 25,562 Mileage when purchased in August, 2020: Approx 15,500 Air Compressor Car was not driven for most of 2020 and stayed in garage (pandemic). Car has only been serviced at Kia. Service in May 2022: Dealer checked off all components, valves, hoses, etc. were fine (option boxes were green, yellow, red, red being needing service soon. They checked "green" for box being discussed. August 2023 Brought car in for 3 recalls. Several weeks prior I noticed that the AC wasn't functioning as well as it used to so I had them check. Coincidentally, warranty expired 2 months earlier in June. Paid for the diagnostics, results are that the air compressor is leaking which will cost $1700 less the $300 that I've paid (estimated). Not sure why this wasn't noticed in May 2022 when warranty may have covered some/all of this repair. The car is barely driven since I am underemployed. Additionally, the compressors should last 8-10 years, not under 5 years or 25,000 miles. Regardless, while AC is always nice on a hot day, have your ever tried to drive your car on a rainy day without a working AC? Try it. I bet your windows fog up really quickly. So yes, it is a safety issue. I've reached out to KIA USA for assistance as a good will gesture to meet me half way (not even asking for free, just to meet me half way). It has been almost 2 weeks and they keep stringing me along. I only have a small window with Kia Ventura to decide if they should finish this work before I lose out on the $300 that I've already paid. It's ridiculous.

The contact owns a 2018 Kia Forte. The contact stated that the trunk latch failed to unlock the trunk. The contact stated that the trunk latch was previously replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The car was stolen

Kia Forte 2018 - the engine stopped working while driving (around 55mph) the car shut off and I could barely control the car as I no longer had speed control which made it risky going from one line to another to get off the road and pull over, putting myself and the other drivers at risk of an accident, and almost at the end when leaving the road the steering column became hard and I could not control the steering wheel very well. The car was towed to the dealer but they said they couldn't check it because they were overloaded for the next few weeks and the closest to check it would be at least 10 to 15 business days after they finished their current services (I called 4 other kia agencies around the winston-salem NC area and they all told me the same thing), so the car was towed to an independent service where they inspected it and determined that the engine had a problem with some internal components and that it is necessary to replace the whole engine, I called the dealer but they told me that because it has more than 100,000 miles the engine no longer has a warranty (currently it has 118,000 miles), a few days before the engine light on the dashboard came on but the next day it went off and then it did not turn on again.

There was a recall for my car for the software update as there is no immobilizer. I had this done on May 30th 23. This was to correct the problem to prevent others from stealing my car by just using the USB cable. Unfortunately the update didn't work and my car was stolen on 6/17/23. It was recovered on 6/21/23. As you can see from the pictures the window was broken and the ignition was torn apart. We are not sure what other damage was done until the insurance looks at it in the next few days. With this recall not fixing the problem, insurance companies are raising our rates as the car is easy to steal again. The dealer said that they will do the same work as the recall but it doesn't fix the issue. This is not safe. A police report was taken when they found the car but we are still waiting for one when the initial report was made.

My 2018 Forte LX air conditioner is not cooling properly. Has anyone reporteded the same problem?

The contact owns a 2018 Kia Forte. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and a DTC code indicated there was a misfire in cylinder #2 and there was a fuel error ratio fault. The vehicle was taken to the dealer, however the vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

2018 kia forte kept stalling out, 3 times in 2minutes. Drove it home, had it towed to Kia Spitzer West, it'd been there since May27, 2023. They will not repair, they will not replace, they won't even call me back. It's a disgrace

Car shuts down for no reason. At low speeds, the car shuts down, oil light, check engine light and battery ligh illuminate. Have to stop, place the car in park, restart engine and drive again but car keeps stalling

My Vehicle stalls and shuts while driving in the midst of traffic

Two weeks ago I started to experience issues with my car stalling in the engine making a knocking or clicking noise. Two days after this started the engine noise was so loud in the car kept stalling that I could not drive the vehicle. I have a 100,000 mile powertrain warranty on the vehicle. I told the vehicle to a Kia dealership and it was determined that the engine needs replaced. They have denied my warranty because I do not have all of my maintenance records for oil changes. Unfortunately for myself I didn’t take my vehicle to the dealer for oil changes I had a family member change the oil for me over the past 4 1/2 years of owning the vehicle. I bought this vehicle from Kia because of this warranty. This is the only vehicle I have it is impeding on me getting to and from work. I have several maintenance records of oil changes at a garage that I take my car for inspections, tire changes, brakes,alignment and oil changes. Is there anything that I can do to get Kia to honor this warranty. When I called Kiya of America customer service the woman that I spoke with told me that I needed to go to the places where I purchase oil and get receipts. I purchased oil at auto parts stores they never took my name so how am I supposed to get these receipts. And most of the time I paid cash. Any help or guidance would be greatly appreciated.

Steering wheel making a clicking noise when turning both ways, stationed and moving, also rattles a lot when going over speed bumps, seems like a manufacturer defect as this is a common thing heard around these Kia’s

What component or system failed or malfunctioned, and is it available for inspection upon request? After driving for about 10 minutes, the car would stall when slowing to a full stop, slowing to make a turn, or driving below 40mph. How was your safety or the safety of others put at risk? The car would cut off without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The first incident happened in December, 2022. The car cut off while I was at the light. It started right up, but cut off again while pulling into my parking space.

This complaint is NOT against any incident on this vehicle per say but concerning Kia customer care. I am a potential buyer of this vehicle from Autonation 104 here in Denver, CO. And, I contacted Kia to provide me with the vehicle recall information so that I can be better educated to make a decision on whether or not I should buy a vehicle with an open recall status. However, Kia customer care 1 (800) 333-4542 flagrantly denied disclosing any information pertaining the recall status. Now, I am aware that recall information is also available on NHTSA and other free forums, however, my desire with the above call was to understand more about the recall that may or may not be already available publicly. For instance, whether or not this is a stop-sale recall, their advisory on an open recall vehicle as it relates to me and my family's safety, current wait times if I were to service the recall etc. But, they denied to share any information on the recall at all. I also filed a complaint to their customer care department through a voicemail (seriously?) because apparently that was the only option they make available. Details on the incident: On-call Phone number: 18003334542 Time: 10:11AM MST Date: 12/20/22 Per Federal law a vehicle manufacturer has to notify the customers/potential customers of any vehicle recall information that applies to the vehicle that the customer is intending to buy. Please let me know if you need any more information from me. Thank you,

The engine seizes under 100000 miles with no warning lights on and regular maintenance done. We were driving it and pulled up to a light it stopped running and would not come back on. We took it Kia and they confirmed that the engine was seized and that we needed to replace the engine. We were also then told that the warranty would not cover anything because we are the second owner. It was inspected at the kia dealership but not anyone else because we weren’t in an accident so neither our insurance nor our gap insurance will cover anything. There were no warning lights or signs of something wrong at all it litterally was driving great one moment and dead the next.

Viva Kia dealership in el paso texas was contacted 5 months ago about the recall pending for this car and has failed to respond in a timely manner.

I initially submitted a complaint on Nov 6 with my 2018 kia about engine failure /possibly, my car was towed to Darcars kia Urbana pike in frederick md, I had just made an appointment with them b4 my car broke down to get the trunk & air bag recalls taken care of 11/09 my car sat there until yesterday, they never took care of the recalls? REGARDLESS my engine /break down shouldn't they have fixed those issues? And I was told they would run diagnostic test on my car to figure out what happened, I never received anything other than them wanting me to pay 7,000 to fix my car ,or they would give me 500.if I wanted to sell they told my insurance agent I had engine failure from normal wear and tear? I didn't know they only expect their kias to run 100,000k also got a bill with absolutely no explanation of why I was charged,they clearly are playing a game- I called kia America who left me on hold over 2 hrs until I hung up,also emailed them about my recalls not being taken care of - they said it's not their problem, I'm assuming I should get a lawyer now

My kia broke down on the highway ,I believe the engine is blown ,No warning lights came on until the exact incident occurred. I wasn't able to get power from the accelerator and managed to pull to the side of the highway .My car had started a knocking noise a day and a half b4 the incident, I've seen online that my car model and year has had issues with engine failure ,So far kia has ignored my calls ,I was in touch on the day b4 incident

The 2018 Kia Forte LX that my daughter is the primary driver of (but I am on the loan) engine light has been on for several weeks and it has also had trouble starting, resulting in several days of missed work. We have taken it to two mechanics, whose partial diagnosis was that it needed a new timing chain kit which we had done on November 1, 2022 along with new spark plugs. However the engine light continues to stay on, with a loud idle and trouble starting. We took it back to the mechanic and after checking everything he could think of, he advised us that there is definitely an oil pressure issue and that we should take it to the Kia dealership and ask about a silent recall on the engine/oil pump. The issues we are having with the vehicle exactly match NHTSA Recall No. 21V-260; Manufacturers Recall No. SC210, however it is not showing up on my VIN number. I fear that this is only getting worse and as Recall SC210 states, if the vehicle is continually operated with this condition, the engine can be damaged (if not already) and loss of motive power may occur, increasing the risk of a crash. I have also attached Part 573 Safety Recall Report 21V-260. Your consideration in this matter would be greatly appreciated as we feel it applies to our vehicle and that we shouldn't have to spend even more than what we have already spent in repairs and job time loss. I can be contacted at [XXX] or by email at [XXX]. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My vehicle was broken into and attempted to be stolen. My Kia was made within the years that is a KNOWN issue that thieves can simply use a USB to start the car. There is no immobilizer switch on the ignition. This issue has caused a rise of 400% in thefts of Kias and Hyundais. I personally had to pay $468 to get it repaired and another $700 to have accurate security put in the car. Kia knows and has known that this is a defect in their manufacturing.

The contact owns a 2018 Kia Forte. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The contact stated that the failure recurred three times in one day. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the timing chain had slipped, and the engine needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure however, the contact stated that he was left on hold for two hours without a call back. The failure mileage was approximately 136,000.

The contact owns a 2018 Kia Forte. The contact stated while driving at 50 MPH, the contact stated he rear-ended the vehicle in front of him causing damage to the front end of his vehicle and the air bags did not deploy. The contact had several cuts and bruises, but no medical attention was required and he stated that no one else was injured. It was unknown if a police report was filed. The vehicle was towed to a collision center. The contact stated he later find out that his VIN was under recall NHTSA Campaign Number:22V031000(Air Bags) The dealer was not contacted, and the manufacturer was not contacted. The failure mileage was 64,000.

last fall my car would turn off while i was parked or driving at low speeds, i brought it to my Kia dealership and they could not find an issue, it happed a few more time in the winter, then in this summer it started happing more and more, including when i was driving at low speeds, my car would turn off, the battery and check engine light would come on, i would have to put the car in park in the middle of the road, then turn it back on and all the lights would go off and it would drive perfect again. I brought it to my Kia dealer again, they kept it all day and again found noting wrong. Now this care is Turing off while I'm driving 2-3 times a day including while i'm on the highway in bumper to bumper traffic. again when this happens i put the car in park take out the key, turn it back on and its fine. I have taken a few videos of this issue, and my dealer refuses to help anymore. This is an extremely dangerous situation that is putting my life in jeopardy because of a defect with this car

The contact owns a 2018 Kia Forte equipped with Nexen Tires, Tire Line: N 'Priz AH8, Tire Size: 195/65/R15, DOT Number: E025. The contact stated that the vehicle was taken to the dealer for a recall repair and the mechanic noticed that all four tires had started to crack in the center of the tire with rotting to the tread. The contact stated that she had replaced the tires two years prior. The contact then stated that the dealer informed her that all four tires needed to be replaced. The tires were not replaced. The manufacturer was not notified of the failure. The failure mileage was 32,215.

The contact owns a 2018 Kia Forte. The contact stated while driving at 50 MPH, the contact rear-ended the vehicle in front of her however the air bags failed to deploy. The air bag warning light was illuminated. A police report was not filed. The contact sustained injuries to her back but did not receive medical attention. A dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V031000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was not available.

The contact owns a 2018 Kia Forte. The contact stated that while driving at an undisclosed speed, the defroster failed to operate as needed. The vehicle was taken to an independent mechanic; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

I toke the car in for the recalls it had on it back in the fall of 2022 to don Franklin kia in Somerset, Ky. The airbag light still goes on and off intermittently. It has been on steady for nearly 3weeks straight now. Since that did the recall of the clock spring of the air bag, they are wanting me to pay for the repair out right. It could be as much as $3500.00 for the air bag and module. I don't know why it's not covered since it didn't fix my problem the first time. Please help, any advice would be appreciated. Thank you Sincerely, Ricky Frazier 364 highway 26 Williamsburg, Ky 40769 606-234-5104

Trunk opens unexpectedly

I took my 2018 Kia Forte LX to get an oil change on June 28, 2022 at Jiffy Lube. A week after my oil change, I noticed that oil was leaking from my car. I went back to Jiffy Lube to have them inspect for a leak. I was informed that there was a puncture on the top of my oil pan and it would need to be replaced. I bought a new oil pan from advanced auto parts and had my mechanic change it. He informed me that it looked to be a manufacture defect. I googled recalls for 2018 Kia Forte's and saw there has been a recall for some models. Recall number SC210. I would like to know if I could be reimbursed for the oil pan. I have my receipt from Advanced Auto parts and I have pictures of the puncture. Also my mechanic put my old oil pan in a box, if that is needed as well.

I was driving on the parkway when I heard a rattling sound from the engine and white smoke started coming out of the back or the car. Car stopped accelerating and we pulled over (we didn't drive it for more than a minute once it started making that sound) all of the oil dumped out of the car on the side of the road and the engine seized and would not restart.

The contact owns a 2018 Kia Forte. The contact received notification of NHTSA Campaign Number 21V260000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Kia Forte. The contact received notification of NHTSA Campaign Number: 21V260000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car would idle and shake at stop signs. My car would turn off entirely while stopped at stop signs/lights on occasion. It turned off while driving on the freeway. The engine light and battery notification light would turn on. - I had several error codes related to my engine and exhaust system. After getting it “fixed” at Kia and Firestone, I am still having the same issues. My engine is burning oil quickly but I do not have a leak. I will have no fuel within a month after filling it/getting an oil change. I also possibly have a coolant leak. yes it is available for inspection. - yes, my safety as well as other’s safety have been at risk due to my car turning off while driving on the freeway without warning. My steering wheel and brakes would lock up. - yes the problem has been confirmed by Kia and Firestone. - yes the problem has been looked at by Kia service members. - my car began shaking and idling prior to any notification. It was approximately 3 weeks later that my check engine light turned on.

Water in the rear tail light. Dealer is trying to collect money from me, even though the other service tech said if it was not moisture but water retention that is would be under warranty. It is evident in the internet car forums that this has been happening to many current and previous Forte models and a factory know defect. The other issue is the gas tank lid won't opened. I had it in to be checked 7 times. They've replaced the spring, the replaced the lid. The Tech claimed yesterday that he couldn't replicate and when I picked up the car I couldn't open the gas tank lid.

When driving the car will stall. I was in a parking lot moving forward at 3mph, hit the brakes and the car stalled. After work the other night, while exiting one freeway ti enter another driving about 45mph, the car just stall and shut off. I had to put it in neutral, turn the ignition to the off position(which turns the lights off), and restart the vehicle. This is extremly dangerous.

I was told to come to service department on 2/22/2022 to change my indicator light because it was not working and had to be ordered in advance and for RECALL on TRUNK LATCH. The invoice said bulb was replaced and trunk lock and did Multi Point Inspection. I asked her if everything was Ok with my car she said yes but the next day I realized it indicator light was still not working. I got another RECALL TO REPLACE AIR BAG. I called in and got a service appointment for 4/2/2022. I told them the indicator was still not working and I was having an oil leak. They said $155.00 for inspection for leak, confirmed that one of the OIL PAN was leaking and would cost $200.00 to replace but it was cover under warranty. I said OK. When I turned on car and try to drive out there was a funny scraping sound, one of the Managers came out when he saw me stop and getting out of car and said it was because of the painted surface of the service entrance. The next day I looked at the invoice and saw that they did not replace the OIL PAN but had "scraped off factory rtv and replace it with fresh rtv and reinstalled oil pan." My indicator light still does not work. I am still having leak, pool is on my garage floor and also drips. I am worried now because I am not sure AIR BAG was changed even when they said they had and have done another "multi-point vehicle inspection.

The contact owns a 2018 Kia Forte. The contact stated while driving at 10 MPH, the vehicle was approaching a train track when the vehicle suddenly lost motive power and stalled. No warning lights were illuminated. The contact was able to restart the vehicle and continue to drive to her residence. The contact had the vehicle towed to the local dealer to be diagnosed. The contact was informed that due to low oil consumption, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

On 12/12/2021 my car stalled while driving. I started it up got to my destination, when leaving just a few minutes later it stalled again. On 12/13/2021 I was almost rear-ended when my car stalled while turning a corner on my way to work. On 12/14/2021 my car stalled two more times while driving. I have not driven it since. I had two different mechanics come and look at the car, both told me that the engine has failed. One mechanic found the engine recall on line. I contacted the dealership 3 times that week (twice via live chat and one direct phone call) each time directed to leave my information and someone would get back to me. I was finally able to speak to someone on 12/20. I explained what happened and was told that my VIN doesn't have a recall because my car was made in Mexico. I contacted a second dealership and was told the same thing.

I live in Chicago it was approximately 35 degrees and raining out today, so I had my defrost on. I was in the line at a fast-food restaurant and I heard a crack noise. I looked at my windshield and there was a straight, horizontal line crack approximately 8-10 inches long. When I got out to look to see if something had hit my window, I saw that there were no impact chips and it is a crack that just begins at the very edge of the windshield going into the center. I took pictures but I have not done anything to stop the crack from spreading because I do not want to void my warranty or anything just in case. Kia already has this same issue happening with the 2020 Kia Tulleride.

The contact owns a 2018 Kia Forte. The contact stated that the trunk door latch would not securely latch when closed. The contact was on the way to the dealer to have the vehicle diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 82,734.

My trunk will not open at all, I have had this issue since July and received a letter about recalls on certain Kia fortes yet mine was not included in the recall.

With less than 40,000 miles on the car/tires, one of the front tires blew on the highway. Discovered it blew out on the side wall and metal was showing, took the car in and had the tire replaced. We did not keep that tire because we didn't realize it was not an isolated incident. About 2 weeks later the same thing happened to the other front tire. Took the car in to have the other 3 replaced and was informed that one of the rear tires was in the same condition and we are lucky it didn't blow out on us. The car has only been inspected by the tire shop and we kept the tires this time for inspection of anyone that can help file some sort of recall or claim. There is still a good amount of tread on the tires. This could very well have caused serious injury or death to my family!

The contact owns a 2018 Kia Forte. The contact stated she was at standstill at a parking space when another vehicle backed into the front passenger side of the vehicle. The air bags did not deploy. The contact sustained a bulging disc on the neck, vertigo, and a concussion from the whiplash. The contact did not seek medical attention at the moment but did go to the hospital 8 days later. A police report was filed. The vehicle was not drivable. The vehicle was towed to the collision shop and had the bumper, the front passenger side headlight, and the steering column repair. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 22V031000 (Air Bags). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 17,000.

I TOOK A RD TRIP AND DOWNLOADED ROOT JUST TO TRACK MY ADVENTURES AND MAYBE SIDE WITH QUOTE OFFERED. I'VE BEEN TRACKING MILES SINCE I GOT THE CAR! LISTENING TO ITS FUNCTIONS. THERE'S SOMETHING OFF FOR SURE. THE HR RIDE THERE WITH SPEED PERFORMANCE WAS OK. THE NIGHT RD BACK ON HWY WAS THE ULTIMATE MIND SHIFTER FOR AN INDICATION OF THE GEARS NOT PROPERLY SHIFTING AND PICKING UP SPEED. AS I ROAD ABOUT 70MPH I LEFT LANED TO PASS VEHICLES SLOWING ON RIGHT. AS I ACCELERATED TO PICK UP SPEED IT TOPPED OFF AT 80! I CONTINUED TO PRESS GAS PETAL SLOWLY DOWN TILL REACHED FLOOR THEN I SLOWED AND GOT BACK IN THE RT LANE! CRUISED IT DOWN TO ABOUT 50 AND PUT IT IN STANDARD! 5TH GEAR AND SPED UP TILL GEAR CHANGE AND PUT IN 6TH GEAR FOR RIDE. IT DID NOT PUCK UP SPEED AS IT SHOULD'VE AND IT STILL STALLED AT 80!!!!!! THERE'S MORE TO THIS ON SMALL NOTES AND I KNOW SOMETHING IS OFF! I'M NO CRASH DUMMY! THE 2018 KIA DOESN'T SMOOTHLY ACCELERATE EITHER FROM A STOPPED POINT. ACTS AS IF THERE'S HORSE POWER WITH EASING ON THE GAS FROM A STOPPED POINT. ALSO WITH A/C ON DRIVING IT MAKES A WIRED NOISE AFTER AWHILE. THAT HAPPENED TWICE WHERE I TURNED IT OFF. WHEN MANUALLY DRIVING IT'S LIKE RIDING IN STANDARD WITHOUT UPSHIFTING WITH THE STICK. FEELS LIKE I HAVE TO LET OFF GAS FOR IT TO PROPERLY CHANGE GEARS THEN ACCELERATE. IT'S LIKE THE CAR DOES WHAT IT WANT AND I HAVE TO WORK WITH IT! THAT'S SCARY! I HAVEN'T HAD THE VEHICLE OVER A MONTH! I TOLD DEALERSHIP WHERE BOUGHT IT FROM AND THEY SAID IF NO LIGHTS CAME ON THERE'S PRETTY MUCH NOTHING. CAR DOESN'T EVEN HAVE 70,0000 MILES ON IT!!! I'D HATE NOT TO PREVENT SOMETHING SEEING I EXPLAINED THIS!

I GOT MY 18 KIA WAS PURCHASED WITH 25K MILES ON IT AND WHEN IT GOT AROUND 72,000 MILES THE CAR STARTED TO SHUT OFF, MAKE A GRINDING NOISE AT TIMES AND THE CHECK ENGINE LIGHT WAS ON. I TOOK THE CAR TO KIA AND GAVE THEM ALL MY OIL CHANGE RECEIPTS. THEY SAID I WAS MISSING 1 MAYBE 2 SO IT WOULDN'T BE COVERED. SO PICKED THE VEHICLE UP TOOK IT BY O RILEY'S WHERE THEY TESTED IT AND SAID IT WAS A CRANK SHAFT SENSOR WE REPLACED THAT AND IT DID NOT FIX THE PROBLEM. WE'VE BEEN DRIVING IT BECAUSE IT'S OUR ONLY FORM OF TRANSPORTATION SO TODAY MY HUSBAND WAS DRIVING IT AND THANKFULLY NOT GOING VERY FAST WHEN IT CUT OFF, MY HUSBAND TRIED TO PUT IT IN NEUTRAL TO RESTART AND ENDED UP GOING DOWN A HILL AND HIT A TREE. KIA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY HUSBAND COULD HAVE BEEN REALLY HURT AND THANK GOD I WAS NOT IN IT I'M PREGNANT NOR MY 2 SMALL CHILDREN. THIS HAS REALLY MADE ME NOT EVER WANT ANOTHER KIA OR WILL I EVER RECOMMEND ONE TO A FRIEND OR FAMILY MEMBER! WHAT'S KIA WAITING FOR TO FIX THIS PROBLEM? SOMEONE TO DIE FIRST BECAUSE THE CAR CUTS OFF IN TRAFFIC AND YOU GET SLAMMED!!! WHAT IF THIS WAS A TEENAGE IN THEIR FIRST CAR THEY WOULD NOT KNOW WHAT TO DO I BARLEY KNOW WHAT TO DO WHEN IT STALLS I'M TRAFFIC. JUST RIDICULOUS!*DT

NOTE: THE INDIVIDUAL SUBMITTING THIS STATEMENT OF FACTS IS PREPARED AND WILLING TO TESTIFY BEFORE CONGRESS OR ANY COURT OF LAW THAT ALL OF WHICH THAT IS CONTAINED WITHIN THIS SUBMISSION IS BASED ON FACTS AND TRUTH . ALSO LET IT BE KNOWN A DEGREE IN "APPLIED SCIENCE IN AUTOMOTIVE & DIESEL TECHNOLOGY AND ADVANCED DRILL FLUIDS TECHNOLOGY & ENGINEERING" IS HELD BY THIS INDIVIDUAL AND THE LATER DEGREE DEALS WITH THE CONSTRUCTION AND ENGINEERING OF NEWTONIAN AND NON-NEWTONIAN FLUIDS (I.E.> WATER BASED AND OIL BASED FLUIDS SUCH AS A ENGINE OIL ) IS WELL WITHIN THE INDIVIDUALS UNDERSTANDING OF THE MOLECULAR CONSTRUCTION AND DECONSTRUCTION OF ELEMENTS . I WAS APPROACHED BY A FRIEND WHO HAD A SITUATION THAT REQUIRED QUICK ACTION IF ANY HOPES OF A REMEDY WERE TO PREVAIL , AND THE END RESULT FOR MYSELF WOULD BE OWNING A 2018 KIA FORTE . THE SAID VEHICLE HAD A TOTAL OF 41,117 MILES CALCULATED AND DISPLAYED ON THE INFORMATION DISPLAY ATTACHED TO THE INSTRUMENT CLUSTER . THE VEHICLE WAS WELL MAINTAINED BY THE KIA DEALERSHIP AS PROMISED UP TO THE WARRANTY PERIOD OF 12000 MILES AS PROMISED BY KIA , AT NO EXTRA CHARGE TO THE CUSTOMER. AFTERWARDS THE 1ST ORIGINAL OWNER WOULD CONTINUE THE SCHEDULES SERVICE AS OUTLINED IN THE OWNERS MANUAL . THIS MAINTENANCE SERVICE WOULD ALWAYS BE PERFORMED AT THE OWNERS USUAL TRUSTED REPAIR SHOP AND IF NOT WITHIN THE AREA AT THE TIME SERVICE WAS NEEDED , A REPUTABLE REPAIR SHOP WOULD BE THE CHOICE . WITH A WELL MAINTAINED VEHICLE IN MY POSSESSION I SOON EXPERIENCED AN ENGINE FAILURE DUE TO METAL SHAVINGS CAUSING POOR OIL CIRCULATION AND PAIRED WITH SEVERAL OTHER FACTORS CAUSING SLUDGE BUILD UP WHICH RENDERED MY VEHICLE GARBAGE . THE DEALERSHIP CLAIMED IT WAS DUE TO NEGLIGENCE AND IMPROPER MAINTENANCE . THE FAILURE HAPPENED WHILE MY CHILDREN WERE IN THE VEHICLE DURING A THUNDERSTORM WITH FLASH FLOODING . "SATISFACTION GUARANTEE" IS A LIE !

The contact owns a 2018 Kia Forte. The contact stated while driving at various speeds, an unknown strong fume odor would emit from the vehicle without warning. The contact took the vehicle to Kia at Huffines McKinney (1201 N Central Expy, McKinney, TX 75069) where she was informed that oil in the engine had become sludge due to a lack of oil changes. The contact was informed that the repair for the vehicle would not be covered under the warranty. Months later, the contact stated that the check engine warning light had illuminated the instrument panel. The vehicle was taken to another dealer where two unknown recalls were serviced; the check engine warning light was no longer illuminated. Months later, the check engine warning light returned and the contact was informed that the vehicle needed a combustion chamber soak or an engine replacement. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 46,000.

While was driving the car Kia Forte spin out control or someone used an remote and became an hot engine but due to car getting repossession Kia saying can’t do nothing about it , my safety was put as risk due to car spinning out control and yes the car did deployed its airbags only driver side , no inspection due to Kia saying they can’t do nothing . It was 7 warnings lamps afterwards the incident , Made an report on June 3, 2021 14164508 with Kia consumers

GAS CAP COVER DOES NOT EFFECTIVELY OPEN WHEN I PULL THE LEVER INSIDE UNLESS I FIRST PUSH IN THE COVER. CAR IS STATIONARY.

53,000 NO WARNING WAS DRIVING ALONG A HIGHWAY CAR STARTED TO KNOCK. THEN ALL OF THE SUDDEN CAR SHUTS OFF AND I PULL OVER. COME TO FIND OUT ENGINE THROUGH A ROD IN THE BLOCK AND WAS NOT COVER UNDER WARRANTY BECAUSE THEY SAID I DIDN'T HAVE ENOUGH PROOF OIL WAS NEVER CHANGE EVEN THOUGH I GAVE THEM ALL MY RECEIPTS.