2007 Kia Optima Complaint Log

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE TRUNK WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. UNEXPECTEDLY, THE TRUNK UNLATCHED WITHOUT ASSISTANCE. THE FAILURE OCCURRED SPONTANEOUSLY. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND CLOSED THE TRUNK DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR INSPECTION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURES OCCURRED ON THIRTY SEPARATE OCCASIONS. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 14,000. UPDATED 03/18/09.*LJ THERE WAS A HESITIATION WITH THE VEHICLE BETWEEN 40 AND 50 MPH, THERE WAS A BURNING SMELL WHEN THE VEHICLE WAS TURNED OFF. THERE WAS NO HEAT COMING FROM THE LOWER HEATING DUCTS. THE CRUISE CONTROL CAME ON BY ITSELF

TL* THE CONTACT OWNS A 2007 KIA OPTIMA. SIX MONTHS AFTER PURCHASE THE IGNITION WOULD LOCK. THE VEHICLE WAS TOWED TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT THE IGNITION WOULD LOCK BECAUSE THE WHEELS WERE TURNED WHILE PARKED. HE ADDED THAT SHE SHOULD NOT HAVE THE WHEELS TURNED LEFT OR RIGHT WHEN PARKED AND TO ENSURE THAT THE WHEELS WERE PARALLEL WHEN PARKED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 5,000. THE CURRENT WAS 9,000.

WARNING LIGHT FOR PASSENGER AIR BAGS IS DEFECTIVE TO THE EXTENT THAT PASSENGER MUST SIT IN SEAT AN EXACT, CERTAIN WAY UPON FIRST ENTERING VEHICLE. IF SAID PASSENGER DOES NOT POSITION THEMSELVES CORRECTLY, SENSORS IN SEAT WILL NOT ANALYZE PERSON CORRECTLY, AND SUBSEQUENTLY THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF CRASH. KIA DEALERS HAVE RECEIVED A BULLETIN FROM KIA CORP., PERTAINING TO THIS MATTER, SO SEVERAL CONSUMERS HAVE APPARENTLY NOTICED THIS RATHER SERIOUS ISSUE AND REPORTED THE PROBLEM. MY VEHICLE RECENTLY WAS CHECKED BY A KIMECHANIC FOR THE FORMENTIONED PROBLEM, AND FOUND NO HISTORY OF FAILURES IN THE SYSTEM OF MY VEHICLE. *TR

2007 KIA OPTIMA WITH SEVERAL SAFETY ISSUES. CONSUMER STATES THAT THE TRANSMISSION WAS REPLACED IN FEBRUARY 2008, 5 WEEKS AFTER THE CAR WAS PURCHASED. IN APRIL MECHANIC INFORMED CONSUMER THAT THE #1 ENGINE BRACKET BOLT WAS MISSING. *KB THE CONSUMER STATED THE TPMS LIGHT ILLUMINATED OCCASIONALLY. *JB

THE HEADLIGHTS ARE VERY DIM,WAS REPORTED TO KIA AT THE TIME AND THE CAR WAS UNDER WARRANTY AT THE TIME, KIA WOULD NOT ADDRESS THE PROBLEM THEY JUST TOLD ME TO PAY TO HAVE THEM REPLACED. I FEEL LIKE KIA SHOULD TO REPLACE THEM AT THERE COST NOT MINE, THE REPLACEMENT HEADLIGHTS ARE $360.00 A PIECE. WE HAVE TRIED RESTORING THEM AND HAVING THEM ADJUSTED THIS DIDN'T FIX THE PROBLEM { FEELING HOPELESS }. *TR

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING 30 MPH, THE ANTI-LOCK BRAKES FAILED. THE CONTACT VEERED OFF THE ROAD, DROVE INTO THE EMBANKMENT, AND STRUCK A TREE. THE REAR END OF THE VEHICLE SPUN AROUND AND A TREE CRASHED THROUGH THE WINDSHIELD. THE VEHICLE FLIPPED OVER AND LANDED UPRIGHT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS PRESUMED TO BE COMPLETELY DESTROYED. KIA STATED THAT THEY WOULD SEND OUT A REPRESENTATIVE TO DETERMINE WHY THE AIR BAGS AND ANTILOCK BRAKES FAILED. THE WIFE SUSTAINED BRUISES AND ALL THE OCCUPANTS WERE WEARING THEIR SEAT BELTS PROPERLY. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 11,000. UPDATED 02-12-08 BF * THE CONSUMER STATED DOES NOT FEEL FAIRLY COMPENSATED FOR THE LOSS OF THE VEHICLE DUE TO THE DEFECT. UPDATED 02/12/08 *TR

IN 2007 I PURCHASED A NEW KIA OPTIMA 4CYL AUTOMATIC FROM A LOCAL DEALER. SOON AFTER, I DISCOVERED THAT THE PASSENGER AIRBAG LIGHT WOULD SOMETIMES REMAIN ILLUMINATED WHEN THERE WAS A PASSENGER IN THE SEAT, MEANING THAT THE AIRBAG WAS OFF. KIA AUTHORIZED DEALER SAID THAT UNLESS PASSENGER IS SITTING IN UPRIGHT POSITION EXACTLY IN THE MIDDLE OF THE SEAT, THE SENSOR WILL NOT WORK PROPERLY. WE ALSO NOTED THAT IF PASSENGER NOT SITTING CORRECTLY AT FIRST COUPLE OF MINUTES OF DRIVE, BUT THEN REPOSITION HIMSELF IN UPRIGHT POSITION, SENSOR WILL NOT REACT AND AIR BAG WILL BE OFF UNTIL CAR RESTARTED. DEALER SAID THAT SENSOR IS CHECKING FOR PASSENGER ONLY ONCE AT THE BEGINNING OF DRIVE AND DOES NOT RE-CHECK DURING THE DRIVE. IT SEEMS NOT LOGICAL - IF I AM PICKING UP THE PASSENGER AFTER HOUR OF DRIVE WITHOUT TURNING THE MOTOR OFF, THE SENSOR SHOULD SENSE THE PASSENGER AND TURN ON THE AIR BAG. THE DEALERS ANSWER ABOUT UPRIGHT POSITION OF PASSENGER IS NONSENSE - OUR NISSAN QUEST 2004 HAD THE SAME PROBLEMS AND NISSAN COMPANY DID VOLUNTARY RECALL AND RE-DESIGN THE SEAT CUSHION SENSOR TO THE BIGGER AND MORE SENSITIVE ONE, SO POSITION OF THE PASSENGER ON THE SEAT DOES NOT MATTER ANYMORE. AS I SEE FROM SIMPLE GOOGLE SEARCH (JUST SEARCH FOR "KIA OPTIMA PASSENGER AIR BAG PROBLEM"), THERE IS A LOT OF CUSTOMER'S REPORTS FOR THE SAME PROBLEM. IT LOOKS LIKE KIA COMPANY FOUND THAT DESIGN FLAW FOR SORRENTO MODEL, BUT I BELIEVE THEY WILL NEED TO CHECK OPTIMA 2007 AS WELL. I'VE BOUGHT KIA DUE TO ADVERTISEMENT OF KIA CAR'S 5-STAR SAFETY RATING, BUT NOW I AM REALLY CONCERN ABOUT SAFETY OF MY LOVED ONES IF THEY ARE ON THE PASSENGER SEAT IN MY CAR. IT IS A QUITE DANGEROUS CAR DEFECT AND I HOPE MY COMPLAINT WILL SPEED UP KIA RESPONSE TO THE POTENTIAL LIFE-THREATENING PROBLEM. *TR

THE KIA OPTIMA WAS PURCHASED IN SEPTEMBER 2007. WITHIN A FEW DAYS, THE PASSENGER AIR BAG INDICATOR LIGHT SIGNALS THAT THE AIRBAG IS OFF AS IF THERE WERE NO PASSENGER WHEN A PASSENGER IS PRESENT. THIS OCCURS EVEN THOUGH THERE IS A PASSENGER WEIGHING OVER 120 POUNDS PROPERLY SEATED IN THE PASSENGER SEAT ABOUT 75% OF THE TIME OVER THE LAST MONTH . SERVICE APPOINTMENT SCHEDULED FOR 11/13/07. *TR

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY. THE FAILURE OCCURRED 75% OF THE TIME AND HE COULD NEVER DETERMINE WHEN IT WOULD ILLUMINATE OR DIM. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES WITHIN TWO YEARS, BUT THEY COULD NEVER DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE MANUFACTURER STATED THAT THEY WOULD COLLECT SERVICE RECORDS AND GET BACK WITH HIM. THE CURRENT MILEAGE WAS APPROXIMATELY 11,800 AND FAILURE MILEAGE WAS APPROXIMATELY 100.

THE FRONT PASSENGER AIRBAG DEACTIVATION LIGHT REMAINS LIT WHEN THERE IS A PASSENGER IN THE FRONT SEAT. THIS PROBLEM HAS EXISTED FROM THE TIME WE PURCHASED THE CAR TO THE PRESENT. PROBLEM IS INTERMITTENT BUT FREQUENT, SO THERE IS NO TRUST THAT A FRONT SEAT PASSENGER IS PROTECTED AT ANY GIVEN TIME. WE WERE TOLD TO DRIVE THE CAR INTO THE DEALER WHEN THE LIGHT WAS ON, WHICH WE DID. DEALER QUESTIONED THE WEIGHT OF PASSENGER (NOT THE ISSUE), THEN REPLACED THE BLADDER IN THE SEAT AND SUGGESTED TO FRONT SEAT PASSENGER TO "SIT SQUARELY & PROPERLY" IN THE SEAT. THEN TOLD US WHEN THIS HAPPENS AGAIN, TO EXECUTE THE FOLLOWING SEQUENCE: STOP & TURN OFF CAR, UNDO SEAT BELT, GET OUT, GET BACK IN, CLOSE DOOR, BUCKLE UP AND RESTART CAR, "AND SEE IF THE LIGHT STAYS OFF". TOTALLY UNREALISTIC ON AN INTERSTATE OR IN TRAFFIC. SOMETIMES WE HAVE DONE THE RECOMMENDED SEQUENCE 4-5 TIMES BEFORE THE LIGHT STAYS OFF. INDICATOR MAY START OFF DARK AND THEN LIGHT UP AFTER SEVERAL MINUTES, A HALF HOUR OR SEVERAL HOURS OF CONTINUOUS DRIVING. WE HAVE RETURNED TO THE DEALER SEVERAL TIMES FOR THIS ISSUE AND WERE TOLD THAT THE CAR WAS PERFORMING ACCORDING TO MANUFACTURER SPECIFICATIONS. THERE WAS A RECALL FOR THE DRIVER AIR BAG BUT NOTHING FOR THE PASSENGER AIR BAG. THE INTERNET HAS PAGES AND PAGES OF COMPLAINTS ABOUT THIS ISSUE. KIA TURNS A DEAF EAR OR THEY JUST DON'T KNOW HOW TO FIX THIS. 8 YEARS OF THE SAME PROBLEM IS TOO LONG AND THERE IS NO WAY I CAN AFFORD A NEW CAR. SOMEBODY PLEASE PUSH THEM TO INVESTIGATE THIS PROBLEM AND FIND A SOLUTION BEFORE SOMEONE DIES.

THE KIA OPTIMA WAS PURCHASED IN AUGUST 2007. WITHIN A FEW WEEKS, THE PASSENGER AIR BAG INDICATOR LIGHT SIGNALS THAT THE AIRBAG IS OFF AS IF THERE WERE NO PASSENGER WHEN A PASSENGER IS PRESENT. THIS OCCURS EVEN THOUGH THERE IS A PASSENGER WEIGHING BETWEEN 120 AND 150 POUNDS PROPERLY SEATED IN THE PASSENGER SEAT ABOUT 25% OF THE TIME OVER THE LAST 2 MONTHS . OFTEN, BUT NOT ALWAYS, THE LIGHT GOES OUT IF THE CAR IS SHUT OFF AND RESTARTED. THE CAR HAS BEEN TO THE DEALER FOR REPAIR 5 TIMES. SEAT HARNESS CONNECTIONS WERE CHECKED, THE SEAT BOTTOM WAS REPLACED AND, MOST RECENTLY, THE SEAT MODULE WAS INCLUDING A "REPROGRAMMED". HOWEVER THE FAILURES CONTINUE. THERE IS ANOTHER REPAIR APPOINTMENT SCHEDULED FOR OCTOBER 15, 2007. PASSENGER SAFETY IS AT RISK BECAUSE THE AIR BAG WILL NOT DEPLOY IF THE INDICATOR LIGHT IS ON. *TR

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING 40 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE DEALER REPROGRAMMED THE SWITCHES, BUT THE FAILURE RECURRED. THE LIGHT DIMS WHEN THE VEHICLE IS SHUT OFF AND RESTARTED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER FOR INSPECTION. HE ALSO STATED THAT THE RADIO ANTENNA WAS MALFUNCTIONING AND THE RADIO STATIONS HAVE A LOT OF STATIC. THE MANUFACTURER STATED THAT THE ANTENNA WAS NOT THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 100 AND FAILURE MILEAGE WAS 50. UPDATED 01/09/08. *LJ UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE CONTACT WAITED A FEW MOMENTS AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES BUT THEY COULD NOT FIND THE CAUSE OF THE FAILURE NOR COULD THEY DUPLICATE IT. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO HER TO HAVE THE FAILURE DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. THE FAILURE MILEAGE WAS 3,093. UPDATED 05/03/11*LJ UPDATED 07/08/11

WE PURCHASED OUR 2007 KIA OPTIMA THIS YEAR IN APRIL AND EVER SINCE WE'VE HAD THE CAR WE'VE HAD ISSUES WITH AIR BAG SENSOR ON THE PASSENGER SIDE FRONT SEAT. I RIDE IN THE PASSENGER SEAT AND ABOUT 30% OF THE TIME THE AIR BAG IS OFF LIGHT DOESN'T TURN OFF WHEN I'M SITTING IN THE SEAT, ONCE I LIFT MY REAR END OFF THE SEAT AND PUT IT BACK DOWN THEN THAT LIGHT GOES OFF. I'VE TAKEN THIS IN TO THE DEALER ONCE ALREADY AND THEY SAID THERE WAS NOTHING APPARENTLY WRONG, WE BROUGHT THE CAR HOME AND WITHIN 2 DAYS THE PROBLEM WAS RECURRING. THE CAR WILL BE RETURNED TO THE DEALER FOR A SECOND TIME WITH THIS ISSUE, I JUST WANT MY AIR BAG TO GO OFF IN THE EVENT OF AN ACCIDENT, I BELIEVE THAT'S FAIR. THE LAST TIME WE TOOK IT IN THEY SAID THERE WAS NOTHING WRONG WITH SENSOR ACCORDING THE COMPUTER, THEY RESET THE COMPUTER AND SENT US ON OUR WAY. HOPEFULLY THIS TIME WE'LL BE MORE SATISFIED WITH THE CONCLUSION OF THIS SERIOUS PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THE IGNITION SWITCH FAILED CAUSING THE KEY TO REMAIN LODGED IN THE IGNITION OR MAKING IT IMPOSSIBLE TO TURN IN ORDER TO START THE VEHICLE. THE STEERING WHEEL WAS LOCKED IN PLACE AS WELL. THE CONTACT CONTINUOUSLY TURNED AND PULLED THE STEERING WHEEL TOWARDS HER BODY IN ORDER TO REMOVE THE KEY BUT TO NO AVAIL. THE DEALER REPLACED THE KEY AND ADVISED THAT WHEN PARKING THE VEHICLE, THAT ALL FOUR TIRES WERE STRAIGHT IN ORDER TO REMOVE THE KEYS FROM THE IGNITION. THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES IN REGARDS TO THE FAILURE TO NO AVAIL. THE MANUFACTURER ADVISED TAKING THE VEHICLE BACK TO THE DEALER FOR ADDITIONAL REPAIRS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.

I HAD A RECALL ON THE AIRBAG APPX 5 YRS AGO (COULD BE LESS). I TOOK CSR IN AND MONTHS LATER THE AIRBAG LIGHT CAME ON AGAIN AND HASN'T WENT OFF. I'VE CHECKED IN RECALLS AND NOTHING INDICATED. SHOULD I BE RESPONSIBLE FOR THE COST TO REPAIR, BEING I TOOK IT IN ONCE ON A RECALL AND SAME THING HAPPENED AGAIN.. I PUT IN DATE BELOW BUT I DON'T KNOW WHEN IT HAPPENED..