2013 Kia Optima Complaint Log

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The Engine has seized up on me after leaving work on Wed April 24,2024. I have not owned this car not even 2 months. Purchased it through California Motors Direct. I have spoken with the general manager of the dealership and and he said the car has been serviced mulitple times as at Carson KIA. My car does not run at all at the time my car was seized up on me I was driving a with my baby in the car and all of a sudden my car stopped and has not been working since that day. The dealership where I purchased the car refuses to look at it stating it isn’t there problem well there was safety recall and from what I have seen online they were not allowed to sell me a car that a big safety recall on it that has not yet been addressed. My problems first started April 24th, 2024. Recall #23V652000

The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving on the highway and the car stopped moving forward. I was able to get off the highway to a safe place but the car putt putted in a jerking motion. I have a personal car diagnostic reader and the code came back as a manufacturer code reading.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Kia issued a recall on engine do too failure but Kia give multiple excuses why they won’t replace from it has to be running to it has to have update first or it can’t have more than150,000 miles! I need help with this KIA OWES me an engine. It shows 10 sales records at 2 different dealers and yet none of the recalls where repaired it show 1 recall on this website but if you call Kia they tell you it has 3,4 or 5 recalls and different excuses! I just won’t the engine I was promised!

Car completely shut off while driving on the highway

The paint has been peeling for a starting last year. The recent rains caused a large chunk of paint to peel suddenly from the trunk. The car has the snow white pearl paint and is delaminating from the car.

Car shutdown while driving

HECU REPLACEMENY UNTIMELY MANNER TO FIX

There is a dangerous recall on my vehicle put out by the maker of the vehicle and I called to schedule service for the vehicle . However no one is servicing my vehicle and they have no timeline on when they can remedy the issue . But I find it a serious matter that a symptom of this recall is a fire while driving or a fire while parked randomly . I need this remedied or car replaced asap to avoid damages or injuries !

My concerns is for the safety of my family as well as myself. I feel this recall is dangerous and it can happen at any given time. I believe that the manufactures of this vehicle had plenty of time to have this issue fixed. I really don't feel safe driving it, especially with my family.

I was pulling out to ongoing traffic when about to get on the highway and my car just went dead. I called AAA and they towed it to Toyota because I purchased the car from them. After determining it was not the starter or battery. They removed front wheel in an attempt to turn engine at crankshaft. Engine wouldn’t turn. Their determination was engine seized. We then had it towed to Kia dealer. They put it through procedures for seized engine and determined the same. I can not locate my mobile mechanic due to his retirement. The station is closed and I do not have access to my oil changes. Kia will not address this problem without the oil changes. I still owe 3500 on this car plus am paying insurance. I would appreciate any assistance. Thank you. [XXX] [XXX] . [XXX] . Kia Motors 768 route 28 South Yarmouth Mass. 508-394-5500 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact had received several notifications for recalls on the VIN; however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle could not be restarted and was towed to the local dealer where it was diagnosed with engine failure. The dealer confirmed that parts were not yet available for the recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The vehicle is for sale at a dealership in Stafford Virginia at Pohanka Honda. How can this vehicle be for sale with a recall regarding a fire hazard. And then it states no remedy available.

Burning smell occasionally no warning light...maybe HECU?

Paint peeling off 2013 Kia Optima. Either a paint or primer issue by the car manufacture Kia Corp. "Snow White Pearl" is the color of the paint.

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked, the vehicle was stolen. The vehicle had been repaired by the dealer for an unknown recall for the anti-theft system. The vehicle was stolen, and the anti-theft feature failed to function as designed. A Police report was filed; however, the police report was not available. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2013 Kia Optima. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 40 MPH, the vehicle would shudder. The contact pulled over to the side of the road. The vehicle was restarted and driven to a restaurant. The vehicle was then driven to the residence, where the failure reoccurred and there was a burning smell inside the cabin. The MIL warning light had illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,389.

This is not a safety issue but it is an issue that seems to be happening on many Kia vehicles, especially those with the Snow White paint color. My car is 11 years old but in great shape with only 62,200 miles. The paint looks almost brand new with no other flaws in the car other than there are spots on the hood and roof where the paint is bubbling up and peeling off with no damages to those areas. It appears the paint no longer adheres to the silver primer.

This car is pearl white and the paint on this car bubbles up and starts peeling. It is missing paint off the hood,passenger side doors and driver side rear quarter panel.

The contact owns a 2013 Kia Optima. The contact received notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to start the vehicle when it began clicking fast. The ABS warning lights and the Malfunction Indicator Lamp light was illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000. VIN tool confirms part not available.

The contact owns a 2013 Kia Optima. The contact stated that while driving or parked, there was an abnormally strong fuel odor coming from the vehicle. The check engine and ABS warning lights were illuminated. The contact replaced the battery, and the warning lights were deactivated. The contact stated the strong fuel odor persisted and the vehicle was taken to the dealer where it was diagnosed with a fuel leak. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was 190,000.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was rear ended hit so hard it smashed my whole back end in. None of my airbags deployed. We were hit hard into the center medium of the highway. Lucky no rigs were coming through. Other parties insurance totaled out my vehicle.

Electrical issue then engine leading to car going up in flames

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the check engine warning light illuminated. Additionally, the contact became aware of a burning odor inside the vehicle while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,401. VIN tool confirms parts not available.

Something’s wrong with a fuse that can catch fire and kia is taking forever to resolve the issue. my check engine light pops on and off now

The contact owns a 2013 Kia Optima. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the power steering assist and brakes failed when the vehicle stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact had been advised by the dealer that the VIN was not included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 147,000.

The Steering wheel is making a lot of clicking noise when turning or going over bumpy roads. I have takin my car to several independent car shops only for them to tell me that this has been a common problem for this specific model as they have seen similar Kia optima’s and Hyundai’s with this issue. I was advised that if left alone, the problem can make the steering go bad and become a dangerous safety concern. I have contacted the Kia dealership and they stated they want $150 diagnostic fee to look at it, even though they admitted that they’ve had customers bring their Kia’s in for similar issue.

Kia will not replace engine that has failed. They say combustion issue led to valve meltdown. Engine is my responsibility though part of settlement. Kia corporations case manager says Engine is only good for 100,000 miles

The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked in the driveway, the trunk of the vehicle became wet from rainwater. The contact stated that the trunk area had a moldy odor. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

the engine stop ruanning i got the code P1B96, P1B74, POA4C

Rod bearing making a knocking noise. Car a month since i bought it.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated Kia is not taking the recall seriously and provide a rental car if the vehicle is going to take over 60 days to fix the recall.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 184,000. VIN tool confirms parts not available.

I am experiencing sudden paint delamination on the A pillar. Paint color is snow white pearl. I have not yet contacted the dealer but am seeing many similar online reports for this paint color on Kia vehicles. The area is not otherwise damaged. I noticed the problem on 1/21/24 when the car was stationary. The bad area is now increasing in size. The vehicle has 79,269 miles, is kept outdoors and goes through a car wash approximately monthly.

I bought my 2013 Kia optima ex from a private seller about half a year ago. I've had a few problems here and there that we're easily diagnosed and fixed. The radiator, alternator, starter, battery, serpentine belt, headlights, tail lights, licence plate light, tires, cabin air filter, and keyless start key fob have all been replaced. I just recently got my key fob(OEM) programmed by a licensed mechanic. The next day the car was perfectly fine. Ran smoothly and had no problems at all. I parked it and went to bed. Next day I get up early and start the car to warm up before I take my kids to the bus stop for school. It was between 5-7 minutes later and I went outside to the car and smelled an overwhelmingly strong plastic/chemical burning type smell coming from the car. I got in and saw that the air conditioning was on low and i turned it off, thinking the smell was because it was cold and the air needed to be off to stop the smell... I drove my son to the bus stop one block away and there was no dash light on but the smell was still there so I turned the car off and we got out of the car. After the bus got my son, I got in the car and could still smell the burning smell but tried to start it to take it home and the dash lights came on like normal then all turned off except the check engine light, oil light, battery light, key light, eps light. The car made one click noise under the hood and did not start or make any noises indicating an attempt to start. The key light the turned off but the oil, battery, engine lights remained. I turned the car back off and downloaded an app called justask to ask a mechanic about the problem and he said to call the master lube where I had gotten an oil change a few weeks prior and ask them what to do because of the oil light being on and the possibility that they overfilled it which could cause problems.i called. the oil was fine, no leaks, he has no idea why it isn't starting. So I call the mechanic. No idea what is wrong still....

I was driving up the [XXX] north and where [XXX] merges to [XXX] I'm going 65mph on the far left side, and my dash starts beeping and reads WARNING STOP VEHICLE CHECK BRAKES. MY brakes go out, pedal to the floor sounding like grinding gears and doing some major damage, my acceleration stopped working. The [XXX] is merging on the left side so i had to avoid major traffic. I am a driver with skill as i dodge slowed and stopped vehicles, and get to the shoulder before [XXX]. I call for roadside assistance because kia says its free and its not. I was looking around the engine to see what the heck and unplugged the hybrid fuse and battery from back and suddenly it worked again and drive it home and right before I park I made a right turn, and it started beeping again, and this time it stayed this way. I almost lost my life, and I did lose my job because of it. GLENDALE'S CARSPRO KIA SERVICE DEPARTMENT IS THE WORST DEPARTMENT EVER!, they would not help me get a tow, I paid for the tow. THEY CHARGED CLOSE TO 5 GRAND FOR A REPAIR, Hydraulic brake booster module, AND A COUPLE HUNDRED FOR THERE HIGHEST SERVICE OPTION (Changing fluids, wipers, wash, detail, etc) this was a huge mistake and took nearly two months! My car had dust on it THEY DID NOT EVEN CHECK THE PRESSURE I HAD IN MY ALL 4 TIRES (EMPTIED UNTIL 25PSI) I started the vehicle and it started to hiccup as I idle I asked for the manager (a tall husky middle eastern guy with long hair and glasses). He replied "DOES YOUR CAR HAVE A CHECK ENGINE LIGHT ON" I said "no" he said "comeback when it does." I have received paper work from KIA corp stating that i could be reimbursed. I sent that document in and never herd from them again. I call customer service i even went to the Service dept and THEY ERASED MY SERVICE RECORD! Finally happened, with my car still Hiccuping, Rare ShutoffAlarm. I exit fw on green Light, made left; Alarm, No brakes, No gas, Hit curb, Near PEDESTRIANS, Trans Leaks, Part Recalled, No Results, New problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was stationary outside in the driveway, the contact saw that there was smoke coming from the vehicle. The contact went outside to inspect the vehicle opened the hood and saw smoke coming from the engine compartment. The contact disconnected the battery and left the hood slightly open to allow airflow. The contact stated that the smoke was eventually dissipated by the wind. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The contact made the manufacturer aware of the failure, however, the contact was disconnected after providing information to the manufacturer. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 30,000. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated that while driving at approximately 45 MPH, the steering column became very loose, and the vehicle became difficult to maneuver. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

My vehicles check engine light came on and I started feeling a lack of power in my car. Sluggish to accelerate. When the car was plugged in and diagnosed, it came up as the knock sensors. We had those replaced and the car ran fine for a few days but then it died out of nowhere. Check engine light came on again and it came up as knock sensors again. We had those replaced again and also had an oil change. Again… it was fine for a few days than started to knock… as I was driving the vehicle is completely seized on me. I almost went off a bridge because it didn’t allow me to press the breaks or anything. Brough it to the shop and they are saying the knock sensor popped up again but the engine is seized/blown. I was told this was not the first vehicle with my year make and model to do this and in this order.

The paint is chipping heavily and apparently this is an issue with older Kia vehicles due to a primer issue.

The paint on my Kia optima is coming off.

The contact owns a 2013 Kia Optima. The contact stated while driving 50 MPH, the vehicle lost motive power and was jerking. The check engine warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that the vehicle was restarted, and the vehicle was able to continue driving; however, the vehicle failed to exceed 35-40 MPH. The contact stated that she turned on the hazard lights and drove to the residence, where the vehicle remained parked. The contact stated she connected an OBD reader to the vehicle and read a diagnostic trouble code (DTC) for knock sensor failure. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated while driving approximately 60 MPH, there was an abnormal burning odor inside the vehicle with an abnormal clanking sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact pulled off the roadway and stopped the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that an engine bearing had cracked and that there were metal shavings in the engine block. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.

The contact owns a 2013 Kia Optima. The contact stated that while coming to a stop, the vehicle stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact stated that the check engine, low coolant level, and oil pressure warning lights illuminated. The vehicle was towed to the residence. The dealer and an independent mechanic were contacted, and the contact was informed that the engine had seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

The contact owns a 2013 Kia Optima. The contact stated that while at the gas station and attempting to refuel the vehicle, the fuel gauge failed to function as intended. The contact stated that the fuel gauge displayed half a tank of fuel. The contact stated that while refueling the vehicle, gasoline failed to enter the tank and was instead bubbling up and leaking out onto the ground from the fuel filler neck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

Since the recalls my check engine light keeps popping on and off and I can smell a burning smell sometimes

I was driving home Sunday night, Dec. 10, 2023 when the car started to smell like it was on fire and the Malfunction symbol came on. I pulled over on the side of the road, but car was still blocking the road, so after a few minutes, I decided to try to make it home as it was only about 1/2 mile. I was able to get a ride to work for 3 weeks. On Jan. 2, I had to go buy another car so I could get to work. On Jan. 3rd, I called dealership and they just said they did not have parts and did not know when they would. I also called Kia headquarters and got no help. My car has been sitting in my driveway for over 2 months as I have no where else to put it and it is not safe to drive anyway. Kia says to park car away from everything as it could catch on fire. This is ridiculous!