2016 Kia Optima Complaint Log

Unknown, per kia website, P1326 engine code- bad engine, kia will cover all faults and cost associated to this code, including branded title vehicles. But, because my car has a branded title, kia dealership is saying no they won't do anything.. please help

Check Engine light on due to too much oil consumption of engine per mechanic

The car is leaking a massive amount of oil. This was accompanied by a warning light for low oil levels. Problems started in the summer/fall of 2024. It is available for inspection upon request. An independent mechanic has confirmed the leak and replaced the spark plugs in September 2024 ago, and the oil was changed as part of regular maintenance in October 2024, but the car is still leaking oil (just had to add 2.5 quarts of oil after the check oil light came on again). The mechanic suggested I check for related recalls and report the issue.

All 4 of the window regulator motors blew in my windows at the same time, only about 9 years into the vehicle's life. The little plastic pulleys that move the cables degrade over time and then ruin the rest of the window motor when they break, and since they decided not to make this an easily repairable part it requires the entire window regulator assembly which is half of the door to be replaced, not just this plastic part. I had to replace all 4 of them out of my own money, KIA REFUSED to replace something that is completely 100% their fault and it cost me over $3,500 to repair all four windows that went out pretty much at the same time. It's insane silly that anyone's windows can just break at anytime and be stuck in the down position. I can't just put up trash bags and then not be able to see a thing while I wait to get it fixed if it happens again. I was lucky enough to be in a position to get it looked at quickly, but it is absolutely insane that KIA would refuse to cover such a defect. There is already a class-action lawsuit over this I believe but they haven't even attempted to remedy the situation. Not everyone has time to wait for a lawsuit to settle. There should absolutely be some kind of recall/extended warranty on their windows. My engine blew at 57,400 miles only a few months later which is separate and was replaced but it's just insane that I was promised a car but got a piece of trash that consistently breaks while all I can get is a replacement engine with the same exact problem and no confirmation that the same thing won't just happen again while they continue to use the same defective engine over 10 model years. I want them to fix their issues not slap a band-aid over them and hope for the best. This company has been knowingly selling cars built to end up in a landfill within 10 years and they don't care.

The contact owns a 2016 Kia Optima. The contact stated that both the driver’s side and passenger’s side windows opened independently without the driver or occupant input, and the windows failed to roll up while depressing the window switches. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 69,600.

My back windows will not roll up and down with the buttons and now whenever I hit a bump and even shut my door, the windows fall down. The only way to get them back up is to physically pull them back up. I cannot get the stay up.

Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All 4 of my windows regulators went out within a week without any warning the two front windows went down and I can’t get them back up the two back windows are up but I have something holding them up which is dangerous because I can’t put the child lock on for my children because I can’t let the windows in case I have to get them out

Vehicle is burning through oil at ridiculous rates. I am putting in a quart almost every week. From what I can tell; my engine has no recall but it absolutely should! There is no evidence of a leak whatsoever.

The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.

Unknown

The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.

Complete engine failure on July 13th. While driving at on the interstate the car lurched and began to smoke. Oil light, engine light and battery light all came on. We turned on hazard lights and pulled off the freeway onto the off-ramp. As we stopped at the light the car completely died in traffic. Smoke was coming from the hood and the car wouldn’t no longer start. We were in traffic and had to wait for help to get our car safely pushed off the road. We had the car towed to a car lot. The engine had a recall but we were never informed of this or sent any letters about it. We received a recall About a trunk safety issue so we know they had our correct address. We have owned the car less than a year so previous owners never took care of the problem and we were not informed. Kia is denying helping pay for a new engine even though they have a lawsuit and have admitted to engine problems.

I got on the Highway after work, particularly hot day so I had the a/c running. Following nobody, and not next to any cars I hear a loud "crack," followed by yet another loud crack, glass flying to the back of my car, sunroof cover starts rattling back and fourth. I pull over after being jump scared, and come to find my sun roof to be blown upwards.

The contact owns a 2016 Kia Optima. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking and then stalled. The vehicle was restarted each time. Additionally, a quart of oil needed to be added weekly due to excessive oil consumption. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced or repaired. The vehicle was repaired but the failure reoccurred three years later. The manufacturer was notified of the failure. The failure mileage was 120,000.

On [XXX] I was proceeding to come up to the stop sign when out of no where the car started rapidly accelerating and when I proceeded to step on the brakes it wouldn't stop it only sped up more. And caused a server accident that left me with serious injuries. And I cause of the defect they found me at fault said I failed to yield at a stop sign. The car never was fixed from the 2 times the motor has to be replaced by Galena Kia in fort Myers fl. They even caused the ac to go power retarded and wouldn't work half the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN ISSUE: Car shut off while driving and would not crank back up. In fact it didn’t respond to the key turn at all. SENSOR reads the code p0014 which can mean costly repairs.

[XXX] 6:30AM: 2016 Kia Optima Ex I was driving on the freeway on my way to work when I lost all acceleration and immediately attempted to get over to the side of the road. Which was pretty [XXX] scary being that it's a busy freeway that early in the morning so everyone is laying on their horn while trying to get out of my way. It was either be stranded in the middle of the freeway or get over as quick as possible. My electronics were all still on however; my whole dashboard went from no "check engine" light to everything that could light up was lit up. I own a OBD2 scanner so I plugged that in and scanned it. I received a code that read "P0014: Exhaust Camshaft Position Timing - Over - Advanced (Bank 1)". I then had my car towed to a mechanic that diagnosed my engine and claimed there was "metal shavings" in my engine. And my engine was not turning; it seized up. I didn't believe him so I got a ride over to the shop and sure enough he simply had me pull my dipstick out to see the shavings on there. He also manually turned my engine with a socket wrench and told me it was harder than [XXX] to turn which was not supposed to happen. I tried it myself and sure enough it was tough as [XXX] to turn. He claimed I needed a new engine! He said I have the option to get it towed somewhere else or he can try and find an engine for me. I then called a Kia Service center in Visalia CA and explained to them what happened. They said they will not fix anything due to me not having a computer update recall fixed on my car. Yet I had never gotten a notice in the mail for it like they were supposed to do back in 2018. The only one I had gotten recently was a "safety recall" which was to fix my trunk latch. I knew that would not have any impact on my cars running condition so I did not get that fixed. However had I known I needed an update I would've gone in a heartbeat. I did not take it to the service center being that they told me they cannot fix my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check engine light came on and has a loud knocking sound in the engine. When attempting to be driven, the vehicle losses power

THE CAR WAS BOUGHT WITH 88K MILES AND USES OIL BADLY AND ITS GOT 92K MILES AND ITS BASICLY NEW I SEEN RECALLS FOR SUCH PROBLEM

The contact owns a 2016 Kia Optima. The contact stated while driving at approximately 5 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the spark plugs and ignition coils needed to be replaced due to fouling by engine oil. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was not diagnosed or repaired. The contact stated that prior to the engine failure, approximately 1 quart of engine oil was being added every week. The manufacturer was informed of the failure. The failure mileage was 70,434.

The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk and then decelerated while shifting into LIMP Mode. The vehicle was later examined by an independent mechanic who diagnosed that the NOX sensor and Glow plugs were faulty. The vehicle was not repaired and later towed to the local dealer. No further information was available. The manufacturer was notified of the failure. The failure mileage was 86,500.

Rack Record rack and pinion blow apart while driving

Forgot to add invoice for new engine. This is regarding claim # 11606977

One day I'm driving on route 78 and when I reached 60 mph, my car began to spudder and jerk. This happens quite often as I'm driving on a dangerous road. I brought my car, 2016 Kia optima, to a local dealer where they diagnosed the problem of a blown head gasket! They said I needed a new engine at 108k miles in 4 years since I had the car. I had to get a second opinion and went to Bridgewater Kia and they to said I needed a new engine. Now this car had a GDI engine that burned off a lot oil. Heavy oil consumption and there was never a recall regarding the issue. I've read many similar incidents where owners of this exact make and model and year have experienced issues with their engine seizing, stalling, and just shutting off in the middle of traffic. This is clearly a safety issue that Kia continues to ignore. They say it's not their problem but yet you designed the defective and deficient engine so why should I have to pay for a brand new engine and not get fully reimbursed. I filled out claim form after claim form contacting Kia engine settlement.com help desk which were no help. I believe they're ignoring me for the obvious reasons. So now I'm on this smear campaign against KIA and trying to raise awareness. I'll do it alone if I have to but I'm not giving up.

Check engine light came on and car started shaking pretty back than completely turned off.

I bought the vehicle used in 2022 and since then the vehicle has misfired on 2 separate occasions while driving requiring it to be towed. I’ve had to change the spark plugs and coil packs 4 different times due to the vehicle misfiring. I contacted Kia when the issue first began and was informed that my vehicle is one included in a class action lawsuit for engine failure, and was given a Case Number, but was told the only way they will cover repair/ replacement of the engine is if a specific error code was shown at the time of engine failure. The last 2 times I had to change my spark plugs were within a month of each other, so the vehicle was towed to Kia where they informed me that they recommended a combustion chamber cleaning and once again replacing the spark plugs. However, this was not a final diagnosis as to why the vehicle was misfiring, and they stated the vehicle may still misfire even with those services. Upon having the combustion chamber cleaned completed at a different location, and once again replacing the spark plugs, the engine locked up in the middle of the road and would not start again. the vehicle has been non-driveable since mid June and is currently in a shop awaiting repairs.

Driving approx. 65 mph on highway when car started shaking, then engine light came on, then car went into limp mode. Safety was at risk due to the fact this happened in the fast lane on highway, had to maneuver vehicle onto right side of road for emergency parking. Dealership and independent auto shop diagnosed problem to be misfire on cylinder #4, performed compression test, found intake valve and piston damage. Estimated repairs to be between $6,000 to $8,000 to rebuild engine. Mileage 82,826. We still have the vehicle for inspection.

The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. Additionally, the contact stated that the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,175.

The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, the vehicle was shuddering and making a loud clanking sound. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where the diagnostic test result was undisclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,104.

The car had engine failure. The same issue that 1000s of the same make and model had a lawsuit for. Apparently my VIN isn’t one of them covered even though the exact issues stated in the engine failure lawsuit are the same issues I had. It’s under 80,000 miles I get synthetic oil and all other maintenance done when recommended. I was driving one day and the car started jerking and the engine would just stall out there was also a lot of smoke and very loud noises. I have tried contacting Kia and they say that it’s not one of the VIN numbers covered. If it’s the same issue how could they know if it was going to happen to my specific VIN or not. This is a huge safety issue because I am concerned the engine will blow up or catch on fire. I have had a mechanic come look and he started the engine and said to immediately turn it off. This is clearly a safety issue that’s not being handled well at all.

My 2016 Kia Optima LX 1.6 has been burning oil really fast. It also has been losing power when I try to accelerate with know check engine lights on. Currently the engine has a shake to it & is un-drivable. Oil gets to the spark plugs. I previously took my car to a Kia Dealership before I had a check engine light. They told me they could not do anything because a check engine light was not on. Now that a check engine light is on I was told by a dealer that it has an engine misfire. It has been seen by a dealership. This problem could have been prevented now knowing that this is a problem for many Kia automobiles.

engine burns excessive oil that comes out the tail pipe. dash will not illuminate when there is insufficient oil and that could cause damage to engine. safety issue as it has it could leave or stranded with no working car in middle of no where. several independent oil and mechanic organization's have told me these models burn excessive oil. vehicle has been inspected by car manufacturer during oil changes. car rattles from lack of oil confirmed from a local mechanic. engine burns excessive oil due with no light indicator on dash. several mechanic and oil shops have told me this model has issues with this.

The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illuminated. Additionally, the contact noticed that all four windows failed to function properly and failed to roll up. The dealer was contacted; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 124,000.

Engine compression problem only had the vehicle for no longer than 3yrs and my engine need to be replaced

The contact owns a 2016 Kia Optima. The contact stated while driving 40 MPH, the vehicle was losing motive power. The contact stated that the check engine warning light was flashing. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that prior to the engine failing, one quart of engine oil was being added every week. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.

My vehicle has been having engine & electrical issues, I originally took the vehicle to a secondary mechanic after Kia Baltimore stated it would be a couple months before they could diagnose the issue. The secondary mechanic was changed spark plugs, and other fixes but advised the vehicle engine was still shutting down and he believe it was related to the Kia engine recall issues. Thereafter, I had the vehicle towed to Kia Towson on 5/22/23..they have had the vehicle ever since I call daily, leave messages with managers, and essentially pay car insurance and car note, and use ride share services while getting no response about my vehicle. The rental manager at the dealership doesn't return my calls, no one. This is unacceptable.

I was on [XXX] and had already traveled over 300 miles with no previous issues at all on the trip. I had just stopped at a gas station and there were no odd smells or sounds. There also no warning light on the dash. Suddenly, I lost all power and at the same time my engine light and oil light came on. Before I could make it from the inside lane across two lanes of 70-80 mph traffic at a rapidly declining speed, my motor started knocking. My engine is seized up because of lack of oil when I just had an oil change less than 1,000 miles ago. I'm lucky [XXX] traffic didn't run me over before I could get out of the way. How is this same issue not a recall yet when people are at risk. Had someone not been paying attention to people In front of them my lack of ability to drive my car could have caused a horrible accident! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I brought this car [XXX] and the next day it broke down didn’t start at all I been saying I wanted my money back from day he didn’t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair . The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I’m mentally going threw a lot of things because of this . I don’t have no car and the car dealer shop called me and told me I couldn’t get no rental so I can stop calling . I need a new car . A rental . I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven’t had the car but for one day the next day the car broke down . I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn’t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn’t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn’t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is defectively unsafe, and unreliable due to PCM not functioning properly!!!

The dashboard has a crack around the edge of the passenger airbag. I am trying to find out if this is a safety issue for airbag deployment.

They are selling defective engines with out any leaks the car consumes a gallon per hundred miles , the acceleration of the car changes itself . the dealer has already informed that these engines are defective. I want to fix the issue from the company at their cost.

UNKNOWN

Was on highway, engine seized, flashing engine light and knlocking noise, car went into limp mode, took to dealership code p1326 was thrown which is engine failure, I have had the knock sensor installed thru kia prior which put me in lifetime warranty for the engine, kia dealership did a diagnostic BCT, which is a 4 to 5 hour job at the most, kia called me in less than 2 hours and told me is passed the BCT ! there is no way they did the testing in less than 2 hours, and no way it passed with engine light blinking and knocking, that's what the sensor detects is engine failure, they are refusing to honor my warranty for the new engine , picked up my car from. Dealership, soon as I hit the end of the parking lot engine seized and loud knocking noise, was barely drivable but yet the lied on the paperwork and said it drives as designed and was fine, put in a new knock sensor which they already did a month ago! went right back in to dealership and they told me because it supposedly passed there was nothing they could do! R u kidding me!? They were rude and not wanting to help or honor my engine replacement, so here I am with a seized engine and they tell me nothing they can do till it fails the BCT! THE DAM CAR IS IN ENGINE FAILURE! In the last 3 months I have put 3k in this car! What is it gonna take for them to honor the new engine? Gonna take me, my kids, or someone else getting hurt before they do what they said they would do? I have been in contact with corporate as well and they have yet to get a return phone call from the dealership, they have left several messages and called bullshit as well, and believed I was treated poorly because I'm a female.....Little do they know, my father was a mechanic, he has passed on but I grew up around cars and know what's safe and what's not and know how long it takes to do a BCU test! Basically kia told me to drive it till the engine blows completely! I just want them to honor the warranty of the engine .

CAR CHECK ENGINE LIGHT TURN ON AND STARTED TO SHAKE REALLY BAD WHILE DRIVING LIKE ITS GOING TO TURN OFF, AND SHAKES EVEN MORE WHEN I MAKE A STOP AND LOOSES POWER TO CONTINUE DRIVING. ALSO IT BURNS OUT OIL REALLY FAST I HAVE TO KEEP PUTTING OIL ALMOST EVERY TWO WEEKS

Vehicle first went into “limp mode” and dealer said high voltage recall needed to be done. Worked ok for a while then again “limp mode” dealer said knock sensor recall was happening and knock sensor was replaced. Few weeks ago limp mode again, all during car was moving in traffic. Car currently sitting at a Kia dealer, knock sensor again, haven’t heard from Kia regarding engine replacement

The Car has been to the dealer several times for a transmission judder update under TSB: TRA 083 and Recently TSB TRA 098 - Both Times they have done a Anti-Judder Logic Improvement. The Car still Judders and Its a big safety concern. Many times I will go to pull out into oncoming traffic and the judder can be so bad the car wont take off. This happens several times a month. I have complained about this since I bought the car and primarily they blamed it on being a Dual clutch transmission. Years later they have now 2 TSB and the issue is not solving the problem. The imparticular dealer that I use has told me they have never had to change out the clutch on this car and dont have the tools. They also said the way that kia uses software to monitor the judder never warrants a change in the dual clutch. I believe that Kia should take responsibility and install their new updated transmission into this car.

The contact owns a 2016 Kia Optima. The contact stated while driving at undisclosed speeds, the vehicle was jerking abnormally. The vehicle was restarted several times; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with oil leaking into the spark plugs causing an engine misfire. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with engine failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

The front and rear windows come down unexpectedly. The power controls do not control the windows. This is especially dangerous when younger children are riding in the car and can reach their hands out the windows because the windows just come down. I have to manually lift my windows up

The contact owns a 2016 Kia Optima. The contact stated that while driving at 5 MPH, the passenger side drive shaft fractured. The vehicle stalled and was unable to be restarted. The vehicle was pushed to the side of the road and then towed to the local dealer. The vehicle was not diagnosed or repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.