NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Kia Sedona. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
CAR BUCKING AND SHIFTING PROBLEMS. KIA HAS HAD MANY PROBLEMS WITH THE SEDONA AND FUEL PROBLEMS THAT THEY ARE WELL AWARE OF BUT REFUSE TO DO ANYTHING ABOUT THEM. THE CAR STALLS ON THE FREE WAY IT BUCK VIOLENTLY AND THERE ARE NUMEROUS OWNERS THAT ARE HAVING THE SAME PROBLEMS THAT WE ARE FACING. *JB
VEHICLE ORIGINALLY SEEN D/T NO HEAT ON 2/16/07 BY AUTO REPAIR BUSINESS. HEATER CORE FLUSH DID NOT CORRECT PROBLEM, AS WELL AS NEW THERMOSTAT. HEATER CORE REPLACED ON 2/22/07. TECHNICIAN NOTED A LARGE AMOUNT OF COOLANT LEAKING ON FLOOR FROM FIREWALL. AIRBAG LIGHT ON AFTER PICKING UP VEHICLE. ON 2/27/07, OWNER WAS IN VEHICLE & A LOUD NOISE SOUNDING LIKE AN EXPLOSION WAS HEARD. SEVERAL PLASTIC PIECES COVERING SEATBELT ON PSSGER. SIDE POPPED OFF. SEATBELT FROZEN. STRONG SMELL RESEMBLING GUNSMOKE IN VEHICLE. OWNER STOPPED AT KIA DEALERSHIP. NO KIA TECH AVAILABLE. APPT. 3/2/07. DX. WAS THAT THERE WAS NUMEROUS SHORT TO GROUND CODES THAT PROBABLY HAPPENED WHEN DASH WAS REINSTALLED AFTER HEATER CORE REPAIR. RECOMMENDATION BY DEALERSHIP TO TAKE VEHICLE BACK TO WHERE REPAIR WAS DONE. AUTO REPAIR SHOP STARTED LOOKING AT IT ON 3/5/07, TAKING DASHBOARD COMPLETELY APART. ON 3/7/07, LOOKED AT VEHICLE/DISCUSSED SITUATION. SHOP OWNER FELT THAT INCIDENT WAS NOT CAUSED BY THEIR REPAIR WORK. HE FELT THAT THE COMPUTER FOR THE AIRBAGS SHORTED OUT D/T COLLECTION OF COOLANT WITHIN THE COMPUTER & STATED WHAT NEEDED TO BE REPLACED, INCLUDING A NEW COMPUTER, NEW RESTRAINING SYSTEM & SEATBELT TENSIONER. HE FELT THE DEALERSHIP DIAGNOSIS WAS INCORRECT,& WAS UNHAPPY THAT DEALERSHIP WAS BLAMING HIM FOR THE PROBLEMS THAT OCCURRED. THE SHOP OWNER FEELS THAT COOLANT HAD PROBABLY BEEN LEAKING BEFORE REPAIR WORK WAS DONE, & POSSIBLY BE RELATED TO THE WAY VEHICLE WAS MADE, SINCE THE COOLANT WAS LEAKING WITHIN THE INTERIOR OF THE CAR UNDERNEATH THE DASHBOARD, & NOT WHERE IT SHOULD HAVE BEEN. OWNER OF VEHICLE CALLED DEALERSHIP ON 3/9/07 & SPOKE WITH SERVICE MANAGER, ASKING FOR A REFUND FOR SERVICES PROVIDED BY THEM ON 3/2/07. HE REFUSED, STATING THAT THEIR DIAGNOSIS WAS CORRECT & THAT THEY DID NOT DO ANYTHING WRONG. VEHICLE REMAINS AT AUTO REPAIR SHOP. OWNER QUESTIONS SAFETY OF VEHICLE. NO ACCIDENT. KIA CORP. CALLED 3/7 BY OWNER. REP. MADE COMMENTS BLAMING AUTO REPAIR SHOP. *JB
5/05 NOTICED HUMMING ON OCCASION FROM REAR WHEELS AT HIGHWAY SPEEDS 6/30/05 RECEIVED RECALL NOTICE THAT REAR HUB ASSEMBLY/OR BEARINGS MAY NEED REPLACING. 7/05 BROUGHT CAR TO DEALER FOR RECALL REPAIR, DEALER ORDERED PART 8/12/15 PART IN TO DEALER, BEARING SCORED AND REPLACED BOTH OUTER WHEEL BEARINGS NOTICED LOUD HUMMING NOISE WORSE SINCE RECALL REPAIR 8/30/05 BOTH REAR HUB ASSEMBLIES NEEDING REPLACEMENT 3/22/06 AT 22,000 MILES BOTH ROTORS AND BRAKE DRUMS WARPED AND NEED REPLACING AT OWNERS EXPENSE 8/29/06 VIBRATION COMING FROM REAR OF VAN, TIRES ROTATED AND REBALANCED, VIBRATION STILL NOTED IN REAR END 8/31/06 AC COMPRESSOR AND RADIO BRAKES BOTH REPLACED 9/29/06 RADIO BREAKS AGAIN AND IS REPLACED 11/1/06 UNABLE TO REMOVE KEY FROM ENGINE, SHIFT LOCK CABLE BINDING 11/9/06 LOUD HUMMING NOISE AGAIN NOTED IN REAR OF CAR, REAR VALVE REPLACED 11/29/06 LOUD HUMMING NOISE CONTINUES REAR HUB ASSEMBLY FOUND TO BE COMING APART, RIGHT REAR HUB ASSEMBLY REPLACED, VIBRATION IN REAR CONTINUES 1/4/07 LOW SCREECHING SOUND INTERMITTENTLY WHEN APPLYING BRAKES SINCE REPLACING REAR HUB ASSEMBLY, BOLTS IN REAR DRUMS FOUND TO BE MISSING , BRAKE PAD TOO TIGHT READJUSTED. *JB
MY 2004 KIA SEDONA HAS 24,000 MILES ON IT AND IS IN THE 3 YEAR 36,000 MILE BUMPER-TO-BUMPER PART OF THE WARRANTY. MY CHECK ENGINE LIGHT CAME ON AND THE CAR WAS TOWED TO ALBERT KIA. THE SERVICE MANAGER SAID THE CAR HAD A BLOWN ENGINE AND THAT IT WOULD BE REPLACED UNDER WARRANTY, HOWEVER, WE NEEDED TO BRING IN ALL THE OIL CHANGE RECORDS FOR WARRANTY PURPOSES -WHICH WE DID. THAT DEALERSHIP WENT OUT OF BUSINESS AND THE CAR WAS NEVER REPAIRED. A REP FROM KIA USA TOLD ME THAT THEY WERE GOING TO TOW MY CAR TO BALISE KIA IN WARWICK, RI. TWO DAYS LATER, SCOTT, THE SERVICE MANAGER AT BALISE, CALLED TO TELL ME THAT HE AND THE DISTRICT MANAGER HAD LOOKED AT THE CAR AND IT WAS DETERMINED THAT IT HAD 5 LITERS TOO MUCH OIL IN IT. I TOLD SCOTT THAT THE SERVICE MANAGER AT ALBERT KIA HAD ALREADY DIAGNOSED THE CAR AND REPORTED A BLOWN ENGINE, NEVER ONCE MENTIONING ANYTHING ABOUT TOO MUCH OIL. WITHIN THE 72 HOURS, JEFF FROM KIA USA CALLED AND INFORMED ME THAT HE HAD MY CASE. AFTER A BRIEF REVIEW, JEFF ASKED ME TO FAX OVER THE SERVICE RECORDS TO HIM. ON JANUARY 16TH, MY CASE WAS GIVEN TO RUSSELL STUART. LATER IN JANUARY, THE KIA DM AND I CHECKED THE OIL TOGETHER AND NOTED THAT IT WAS NOT OVER THE FILL LINE. THE DM REMOVED THE OIL CAP, LOOKED AT THE UNDERSIDE, AND NOTED THAT IT FILLED COVERED WITH SLUDGE. THE DM NOW STATED THAT THE CAR NEVER HAD AN OIL CHANGE - VOIDING THE WARRANTY. I ASKED IF THE SLUDGE ON THE BACK OF THE CAP WAS THE RESULT OF A BLOWN HEAD GASKET. THE DM SAID NO. MY SON, AN ASE MASTER TECHNICIAN, FOUND A KIA ISSUED TECHNICAL SERVICE BULLETIN STATING THAT SOME 2004 SEDONA MODELS WITH THE 3.5 LITER ENGINE HAD A DEFECT THAT LEFT A SCORE MARK AT THE #6 CYLINDER ON THE HEAD, RESULTING IN HEAD GASKET FAILURE. MY VEHICLE WAS BUILT 4 WEEKS AFTER KIA SAID THEY CORRECTED THE PROBLEM BUT KIA WILL NOT LEND ANY CREDENCE TO THIS BULLETIN REGARDING MY VEHICLE. I'M STUCK WITH A VEHICLE THAT HAS BEEN OUT OF SERVICE FOR 3 MONTHS.*AK
I WAS DRIVING ON THE FREEWAY FOR ABOUT 15 MINUTES WHEN MY 04 KIA SEDONA LX STARTED SMOKING. AT FIRST I THOUGHT THERE WAS A FIRE IN THE LOCAL AREA. AFTER A FEW MINUTES IT OCCURRED TO ME THAT IT COULD BE MY VAN AND PULLED OVER AND POPPED THE HOOD. FLAMES JUMPED UP IN THE ENGINE AND BURNED UNTIL THEY WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE KIA SERVICE MANAGER SAID THAT HE BELIEVED IT WAS A TOTAL LOSS. MY INSURANCE COMPANY IS NOW VERIFYING THAT. *NM
I HAVE A 2004 KIA SORENTO 4X4 (THAT CAR OPTION NOT INCLUDED IN COMPLAINT FORM) ONE MORNING CAR STARTED UP ROUGH AND WOULDN'T STOP. ENGINE LIGHT CAME ON. DROPPED OFF AT DEALERSHIP WHERE THEY SAID IT WAS MY FUEL INJECTORS. THEY REPLACED THEM, BUT SAID THEY WANTED TO KEEP CAR OVERNIGHT TO MAKE SURE PROBLEM DID NOT REPEAT. IT STARTED ROUGH AGAIN WITH THEM AND ENGINE LIGHT CAME ON AGAIN. THEY KEPT THE CAR NEXT DAY TO DIG DEEPER TO FIND PROBLEM. THEY DISCOVERED THE WIRE HARNESS SUFFERED A SHORT AND WAS BURNT IN 3 DIFFERENT AREAS. SINCE HARNESS IS CONNECTED FROM COMPUTER TO SPARK PLUGS, FUEL INJECTOR AND OTHER ENGINE COMPONENTS THEY HAD TO REPLACE EVERYTHING...BUT THE COMPUTER. I GOT CAR BACK AFTER 5 DAYS. 2 DAYS LATER CAR STARTED ROUGH IDLING AND STARTED MISFIRING AND CHECK ENGINE LIGHT CAME ON. I ONCE AGAIN DROPPED CAR OFF AT DEALERSHIP. SAID IT FEELS LIKE THE SAME PROBLEM, OR COULD BE RELATED TO WORK DONE. THEY SAID RANDOM MISFIRES ARE COMMON AND CLEARED COMPUTER LOG AND I GOT CAR BACK. NEXT MORNING CAR RAN ROUGH AGAIN AND WAS MISFIRING AGAIN. I CALLED KIA SERVICE AND SAID THAT THIS CAR NEVER MISFIRED BEFORE OR RAN ROUGH AND HOW CAN A RANDOM MISFIRE HAPPEN SO FREQUENTLY AND ISN'T IT COINCIDENTAL THAT IT ONLY STARTED HAPPENING AFTER MY WIRE HARNESS SUFFERED FROM A SHORT THAT WAS DIRECTLY ATTACHED TO THE SPARK PLUGS. SERVICE MANAGER MENTION THAT TECHNICIAN WORKING ON CAR THOUGHT THAT COMPUTER WAS MALFUNCTIONING BUT NEGLECTED TO TELL ME. I ASKED IF THEY KNEW IT WAS MALFUNCTIONING, WHY DID THEY EVER GIVE THE CAR BACK TILL EVERYTHING WAS FIXED. HE SAID THEY NEED PROOF AND NOT JUST MAYBE'S. I TOLD THEM THAT THE CONSTANT MISFIRING WAS PROOF ENOUGH. THEY TOOK THE CAR BACK AND REPLACED THE COMPUTER. THEY SENT THE COMPUTER TO KIA HEADQUARTERS TO INVESTIGATE WHY THE COMPUTER MALFUNCTIONED. I WAS TOLD THAT THEY WERE WORRIED THAT THIS MAY NOT BE A ISOLATED CASE. *JB
MY WIFE HAD A FRONTAL CRASH AT 35-40 MPH. INTO THE SIDE OF A BOX TRUCK. NEITHER PASSENGER NOR DRIVER'S AIRBAG DEPLOYED. THE HOOD HAD ALSO FLEW OFF THE VEHICLE AND LANDED MORE THAN 20 FEET AWAY AFTER BEING DEFLECTED OFF HER WINDSHIELD. THIS VEHICLE SUSTAINED MORE THAN $11,000 IN DAMAGES. *JB
AT 18000 MI. VAN SHOOK WHILE BRAKING. DEALER CUT ROTORS AND REPLACED BRAKE PADS. AT 20000 MI. VAN SHOOK AGAIN BROUGHT VEHICLE BACK TO DEALER, DEALER REPLACED ROTORS AND BRAKE PADS. AT 33000 MI PROBLEM STARTED ALL OVER AGAIN. *NM
DT*: THE CONTACT STATED THE ENGINE DIED WITHOUT WARNING. THE SERVICE DEALER DETERMINED THE ENGINE SHORT BLOCK NEEDED TO BE REPLACED TO FIX THE ISSUE.
ON THE FIRST INCIDENT, I WENT OUT TO THE VAN, A 2004 KIA SEDONA EX AND IT WOULDN'T EVEN TURN OVER, JUST MADE A CLICKING NOISE. THEN IT WOULD TURN OVER AND NOT FIRE. I CALLED ROADSIDE ASSISTANCE TO HAVE THEM TOW IT, BUT TRIED LATER BEFORE THEY ARRIVED AND PRESSED THE ACCELERATOR TO THE FLOOR AND IT FINALLY FIRED UP. I THOUGHT MAYBE IT WAS JUST BAD GAS SINCE IT WAS FINE AFTER THAT. YESTERDAY, MY WIFE IS DRIVING IT AND THE RADIO CUTS OFF AND SHE BEGINS TO LOSE POWER AND CANNOT ACCELERATE. SHE WAS WHERE SHE NEEDED TO GO WHEN IT HAPPENED, SO SHE WENT ON IN, IT STARTED BACK UP, BUT THEN SHE HAD THE SAME THING NOT EVEN A BLOCK LATER OF THE POWER CUTTING OUT AND NO ACCELERATION. AFTER THIS IT WOULD JUST CLICK WHEN THE KEY WAS TURNED AND DO WHAT IT DID TO ME. *NM
DT*: THE CONTACT STATED THE REAR PASSENGER SIDE TIRE FELL OFF WHILE THE CONTACT WAS JACKING UP THE VEHICLE. THE NON SERVICE DEALER DETERMINED THIS OCCURRED DUE TO THE WHEEL BEARING DISINTEGRATING. THE FRONT DRIVER SIDE WHEEL BEARING ALSO DISINTEGRATED. THE MANUFACTURER HAD A RECALL #05V232000; REGARDING THE WHEELS, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
DT*: THE CONTACT STATED WHILE THE CHILD WAS RESTRAINED, THE BOOSTER SEATBELT CLIPS FRACTURED WITHOUT WARNING WHICH ALLOWED THE SEATBELT TO RUB THE CHILD'S NECK. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS ALERTED. THE CHILD SAFETY SEAT IS AN EVENFLO COMET, MODEL # 3221213P1, DATE OF MANUFCATURE JAN. 16, 2003.
DT*: THE CONTACT STATED WHILE THE CHILD WAS RESTRAINED, THE BOOSTER SEATBELT CLIPS FRACTURED WHICH ALLOWED THE SEATBELT TO RUB THE CHILD'S NECK. THIS INCIDENT OCCURRED WITHOUT WARNING. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS ALERTED. THE CHILD SAFETY SEAT IS AN EVENFLO COMET, MODEL # 3221213P1, DATE OF MANUFACTURE OCT. 23, 2002.
TL* - THE CONTACT STATED THAT WHILE DRIVING AND COMING OFF A GRAVEL ROAD AT 52 MPHTHE DRIVER LOST CONTROL OF THE VEHICLE, HITTING A MAILBOX , AND CAUSING THE VEHICLE TO ROLL OVER 3 TIMES, THEN STRIKING A TREE. WHILE VEHICLE WAS ROLLING OVER THE AIRBAGS DIDN'T DEPLOY. AT THE TIME OF THE INCIDENT THERE WERE 4 PASSENGERS IN THE VEHICLE ,3 OF THE PASSENGERS HAD MINOR INJURIES, BUT THE DRIVER, WHO WAS NOT WEARING A SEAT BELT ,WAS EJECTED FROM THE VEHICLE , SUSTAINING SEVERE INJURIES. THE CONTACT STATED THAT THERE HASN'T BEEN ANY MAINTENANCE OR SERVICE WORK PERFORMED ON THE AIR BAGS BEFORE THE INCIDENT. A POLICE REPORT WAS TAKEN. *AK UPDATED 02/22/07. *JB
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE RIDES ROUGH. THE VEHICLE WAS TAKEN TO THE DEALER ON 5 OCCASIONS FOR THIS PROBLEM. THE FRONT STRUTS AND STRUT BOOTS WERE REPLACED, HOWEVER THE PROBLEM PERSISTED.
WE RECENTLY HAD TO HAVE BRAKES REDONE ON OUR KIA SEDONA WITH ONLY 25,000 MILES. WE WERE TOLD THERE WAS ONLY 5 PERCENT BRAKING LEFT. THIS IS CONSISTENT WITH THE VIBRATIONS WE OBSERVED UPON BRAKING. WE WERE TOLD BY THE KIA SERVICE MANAGER THAT THE VEHICLE WAS VERY HEAVY IN FRONT AND THAT WAS THE REASON FOR THE EXTREME BRAKE FAILURE. WE WERE ALSO TOLD THEY HAD TO REPLACE THE BRAKES ON A SEDONA WITH ONLY 13,000 MILES. THE SERVICE MANAGER ALSO SAID THE BRAKE WEAR WAS DUE TO DRIVING HABITS. AS A COMPARISON, WE HAVE A FORD WINDSTAR, 1995 MODEL, WITH ABOUT 140,000 MILES AND IT HAD TO HAVE ONLY ONE BRAKE JOB. ANOTHER VEHICLE IN OUR POSSESSION, A NISSAN FRONTIER WITH OVER 80,000 MILES HAS NOT HAD TO HAVE THE BRAKES REDONE. I FEEL THIS IS A DESIGN PROBLEM WITH KIA SEDONA AND CAN LEAD TO A SAFETY ISSUE. *JB
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE THE BRAKES MADE A GRINDING NOISE. THE DEALERSHIP REPLACED THE FRONT AND REAR BRAKES AND ROTORS HOWEVER THE PROBLEM STILL EXISTS. THE MANUFACTURER WAS ALERTED.
DT*: THE CONTACT STATED THE ELECTRICAL SYSTEM WAS CONTINUALLY BLOWING FUSES THAT OPERATE THE HEADLIGHTS. WHILE DRIVING AT NIGHT IT WAS DANGEROUS BECAUSE THERE WERE NO INDICATIONS THAT THE FUSE WOULD BLOW. THE BULBS IN THE HEADLIGHT WERE REPLACED NUMEROUS TIMES TO SEE IF THE BULBS WERE THE PROBLEM. THE BULBS WOULD PASS INSPECTION WHEN TAKING OUT OF THE CONTACT'S VEHICLE. THE DEALER CAN NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE.
I HAVE HAD THIS VEHICLE SINCE FEBRUARY 2004. SINCE I PURCHASED IT, I HAVE HAD TO REPLACE THE HEADLIGHTS ABOUT EVERY THREE MONTHS. THEY DO NOT GO OUT AT THE SAME TIME. ONE GOES, THEN SEVERAL WEEKS LATER THE OTHER GOES. I HAVE TAKEN TO REPLACING THEM BOTH AT THE SAME TIME, SINCE I KNOW THEY WILL BOTH GO OUT WITHIN A FEW WEEKS OF EACH OTHER. *JB
DT*: THE CONTACT STATED ALL OF THE EXTERIOR LIGHTS HAVE BLOWN. BOTH THE HEADLIGHTS AND TAILLIGHTS HAVE BEEN REPLACED 2 TIMES EACH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER THE CAUSE OF PROBLEM COULD NOT BE DETERMINED. THE MANUFACTURER HAS BEEN ALERTED.
AT LESS THAN 21K MILES A LOW BEAM HEADLIGHT BURNED OUT. WE DON'T USE THEM FOR DRL. THIS SEEMS ODD AND A FORUM ON KIA SORENTO'S SHOWS THE SAME CONCERN. AFTER BUYING NEW BULBS I FIND IT TAKES A PROFESSIONAL MECHANIC TO INSTALL THEM...THE DEALER CHARGES $18/BULB FOR LABOR ONLY. THIS SOUNDS LIKE A SCAM BY THE MANUFACTURER. THIS IS FOR A SORENTO WHICH YOUR DATABASE DOES NOT ALLOW FOR AN OPTION TO CHOOSE FROM. FOR MISFIRE PROBLEM I FILED BEFORE THIS I SELECTED SEDONA INSTEAD TO GET MY CLAIM THROUGH. 8JB
I WAS JUST NOTIFIED BY STATE FARM INSURANCE THAT THE AIR BAGS ON THE KIA SORENTO ARE NOT WORKING PROPERLY. THIS HAS CAUSED THEM TO REMOVE THE SAFETY DISCOUNT FROM THE VEHICLE. IF THE AIR BAGS ARE NOT WORKING IN ACCIDENTS THEN I FEEL THAT THEY NEED TO BE FIXED OR REPLACED SO PEOPLE WILL NOT DIE DUE TO THE FAILURE OF AIR BAGS. *JB
THE VAN WILL LUNGE OR CUT-OFF WHILE BEING DRIVEN. THE DEALERSHIP HAS REPEATED THIS PROBLEM WITH SEVERAL EMPLOYEES. NO ONE KNOWS WHAT IS CAUSING THIS OR HOW TO REPAIR. SO THEY KEEP GIVING IT BACK TO US UN-REPAIRED. *JB
THE REAR OF THE VEHICLE BEGAN TO PRODUCE A HUMMING NOISE AND IT GRADUALLY GOT LOUDER UNTIL THE PASSENGER SIDE REAR BRAKE ASSEMBLY AND TIRE CAME OUT OF THE 2004 KIA SEDONA. *AK
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHEN THE BRAKES ARE APPLIED, THE CONTACT HEARS A GRINDING, SQUEALING, AND SQUEAKING SOUND. THE FAILURE IS HEARD WHEN TWO OR MORE PEOPLE ARE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER A DOZEN TIMES CONCERNING THIS AND, ON SIX OF THOSE OCCASIONS, THE SOUNDS COULD NOT BE DUPLICATED. THE BRAKING SYSTEM HAS BEEN REPLACED TWICE; ONCE AT THE CONTACT'S EXPENSE AND ONCE AT THE DEALER'S EXPENSE. THE SOUNDS CEASED FOR APPROXIMATELY ONE WEEK AND THEN RESUMED. THE CURRENT MILEAGE WAS 53,891 AND FAILURE MILEAGE WAS 30,000. UPDATED 12/31/07 *BF THE FUEL TANK PRESSURE SENSOR WAS REPLACED DUE TO THE CHECK ENGINE LIGHT ILLUMINATING. DIFFERENT PARTS WITHIN THE BRAKE SYSTEM WAS REPLACED; SUCH AS THE DRUMS AND REAR BRAKE SHOES UPDATED
BEFORE 10,000 MILES, THE FRONT WOULD VIBRATE WHEN BRAKING FROM HIGHWAY SPEEDS OR GOING DOWN STEEP HILLS. I HAD THE ROTORS TURNED BECAUSE THEY WERE WARPED. WITHIN 3 MONTHS, THE SAME THING HAPPENED AGAIN. THE ROTORS WERE WARPED AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE ROTORS. WITHIN 3 MONTHS IT DID IT AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE ROTORS AGAIN. I ALSO REPLACED THE BRAKES OUT OF MY POCKET. IT HAS BEEN ANOTHER 3 MONTHS AND IT IS STARTING AGAIN. AT A ROUTINE OIL CHANGE AND BRAKE INSPECTION, FIRESTONE SAYS THE ROTORS ARE WARPED AND MY BRAKE PADS ARE DOWN TO 25%. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS LESS THAN 30,000 MILES ON IT. I HAVE HAD 3 DIFFERENT SETS OF ROTORS PUT ON THIS VEHICLE. *JB
ON MULTI OCCASIONS REAR BRAKE OR DIRECTIONAL LIGHTS FAIL. THIS STARTED WITH 3000 MILES AND STILL IS ORRURRING WITH LESS THAN 10, 000 MILES ON THE CAR. *NM
REAR WINDOW DEFROST SYSTEM BROKEN. THE COPPER HEATING ELEMENTS HAVE PEELED OFF THE WINDOW LEAVING THE SYSTEM NONFUNCTIONAL. DEALER SERVICE STATES THAT THE USE OF AN AMMONIA-BASED CLEANING PRODUCT WILL CAUSE THE EPOXY TO DISSOLVE AND THE COPPER ELEMENTS TO PEEL OFF. WE DID NOT USE ANY CLEANING PRODUCT ON THE WINDOW PRIOR TO THIS PROBLEM; THEREFORE, THE PROBLEM IS A MANUFACTURE DEFECT. *NM
2004 KIA BRAKES SQUEAL AND GRIND, BRAKES WERE REPLACED. *TS THE VEHICLE HAD BEEN TAKEN TO THE DEALER THREE TIMES AND EACH TIME THE CONSUMER WAS TOLD THE PROBLEM WAS FIXED. *JB
2004 SEDONA BRAKES MAKE A MOANING AND GRINDING NOISE. BRAKES WERE REPLACED AND NOISE STILL PERSIST. *TS THE CONSUMER STATED THE SLIDING DOOR WAS HARD TO CLOSE AT TIMES. *JB
AN OBJECT STRUCK THE PASSENGER SIDE REAR AXLE BETWEEN THE SPRING AND TIRE CAUSING THE EMERGENCY BRAKE CABLE TO SET THE BRAKE ON THE RIGHT REAR WHEEL WHILE I WAS TRAVELING AT 65 MPH ON AN INTERSTATE HIGHWAY. AN EMERGENCY STOP WAS REQUIRED TO MAINTAIN CONTROL. IN ORDER TO SAFELY DRIVE THE VEHICLE, THE CABLE HAD TO BE FORCED BACK TO ITS ORIGINAL POSITION TO FREE THE BRAKE. *JB
DT: THE CONTACT STATED WHILE DRIVING AT 3 TO 5 MPH THE CONTACT'S VEHICLE WAS HIT ON N THE SIDE BY ANOTHER VEHICLE PULLING FROM A DRIVEWAY. THE DRIVER AND PASSENGER SEAT BELTS FAILED TO LOCK WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, REQUIRING SURGERY. THE VEHICLE WAS TOWED TO THE LOCAL DEALER. TODAY, THE DEALER PLACED THE VEHICLE IN AN ACCIDENT SIMULATOR IN ORDER TO TEST THE SEAT BELTS. THE RESULTS SHOWED THE SEAT BELTS WERE WORKING PROPERLY AND DID NOT LOCK BECAUSE OF THE SPEED AT THE TIME OF THE ACCIDENT. THE DEALER DETERMINED THE SEAT BELTS SHOULD HAVE LOCKED AT A SPEED OF 25 MPH. *AK
DT: THE CONTACT STATED THAT WHILE DRIVING THE LEFT REAR PASSENGER WHEEL CAME LOOSE FROM THE VEHICLE WITH THE TIRE AS WELL AS THE LUGS NUTS STILL INTACT. THE CONTACT WAS ABLE TO COAST INTO A GAS STATION BEFORE THE WHEEL CAME COMPLETELY OFF. BEFORE THIS INCIDENT RECALL 05V232000 REPAIRS WERE PERFORMED ON REAR WHEEL BEARINGS FOR WATER BY A LOCAL KIA DEALERSHIP. THE DEALERSHIP INSPECTED THE INSIDE WHEEL BEARINGS . THE VEHICLE WAS TOWED BACK TO THE KIA DEALERSHIP. THE DEALER COULD NOT DETERMINE WHY THIS OCCURRED, AND COULD NOT FIND ANY MOISTURE WITHIN THE BEARINGS. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIRS. *AK
NONE. *NM
TL*THE CONTACT OWNS A 2004 KIA SEDONA. THE VEHICLE WAS INVOLVED IN RECALL # 05V232000 REGARDING THE WHEEL BEARINGS. THE CONTACT' S VEHICLE DEVELOPED BRAKE FAILURE SHORTLY AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT HEARD A LOUD GRINDING NOISE WHEN STOPPING THE VEHICLE, AND THE STOPPING DISTANCE WAS REDUCED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER REPLACED AND REPAIRED THE BRAKE PADS, DRUMS, AND ROTORS, BUT THE NOISE CONTINUED. THE CURRENT MILEAGE IS 61,000, AND FAILURE MILEAGE WAS 13,000.*AK
I HAVE RECEIVED A SAFETY RECALL NOTICE FROM KIA MOTORS AMERICA, INC DATED AUGUST 29, 2005, NOTIFYING ME THAT MY 2004 KIA SEDONA REQUIRES IMMEDIATE SERVICE AT NO COST TO MODIFY A PROTECTIVE SLEEVE AROUND THE THROTTLE CABLE. I HAVE CONTACTED NATIONWIDE KIA, THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (SEE CONTACT INFORMATION BELOW), WITHOUT A RESPONSE TO DATE. NATIONWIDE KIA 1600 YORK RD TIMONIUM, MD 21093 PH: (410) 561-9000 FX: (410) 561-1967 . *NM
WE TOOK OR 2004 SEDONDA EX. TO WESTON PONTIAC FOR A RECALL ON THE THROTTLE CABLE, MY WIFE ALSO SHOWED THEM THE LETTER FOR THE RECALL ON THE ALLOY WHEELS ASKED FOR THEM TO CHECK REAR BEARINGS FOR MOISTURE IN FEAR OF A CRASH. AFTER 3 HRS SHE WAS SENT HOME SAID IT WAS GOOD AND THEY WOULD ORDER PARTS. SOMETHING DIDN'T SEEM RIGHT SO I HAD HER TAKE IT TO BE CHECKED BY OTHER TECH. HIS FINDINGS WAS MOISTURE AND WAS CORRODED WITH RUST. LATER WHEN I WAS TALKING TO KIA'S CAC THEY GOT WESTON PONTIAC ON THE PHONE THE SHOP SAID THEY NEVER HAD TIME TO CHECK REAR BEARINGS WE WERE LUCKY THAT NO ONE WAS INJURED OR DEATHS WE HAVE GOTTEN A RUN AROUND FROM THEM LIES AND ONLY FIXING 1/2 THE PROBLEM. SAYING OUR PARTS ARE IN AND THEY DID NOT EVEN HAVE THEM JUST THAT KIA HAS CALLED AND WANTED TO GET THEM OFF THEIR BACKS. WE WERE ALSO TOLD TO KEEP CHECKING FOR MOISTURE IN THE BEARINGS AND JUST BRING IT WHEN WE DO. ITS LIKE SAYING DRIVE WITH YOUR EYES CLOSED YOU NEVER KNOW WHEN YOU MAY CRASH, AS THE RECALL SAYS I DON'T LIKE THAT ODDS WITH MY WIFE & GRANDCHILDREN LIVES AT HAND. KIA( KARRIE) IS WHO I SPOKE TO & GAVE ME THIS # K1016279 TO REFER TO MY COMPLAINT SAID WELL YOUR VAN IS FIXED AND NO ONE GOT HURT I DON'T SEE WHAT YOUR PROBLEM IS. THE LIE TO MY WIFE SAYING OR VAN WAS OK WHEN NEVER CHECK AND WAS NOT THE RISK THEY PUT MY LOVED ONES IN WITH NO CONCERN FOR THEIR LIVES AND THAT THEY NEVER FIXED IT THEY PUT A BANDAID ON IT JUST TO GET US AND THIS RECALL OFF THEM. I KNOW THE RECALL WAS NOT ON THE RENTAL BUT IT WAS NOT SAFE TO BE OUT ON THE ROAD THE TIRES WERE BOLD AND WAS OUT OF ALIGNMENT THAT IT PULLED SO HARD TO THE RIGHT. THE ONLY THING THEY COULD SAY WAS NO ONE TOLD US. SO THEY PUT US FROM ONE DANGER RIGHT INTO ANOTHER. PLEASE SOMETHING NEEDS TO BE DONE TO STOP THEM HOW MANY OTHERS HAVE THEY SENT OFF SAYING THEIR VEHICLE IS OK AND NOT. THANK-YOU FOR YOUR TIME AND CONCERN IN THIS MATER ALBERT SMITH . *JB
DT: THE CONTACT COMPLAINED ABOUT BRAKE PROBLEM FOUR MONTHS AFTER SHE BOUGHT THE CAR. THE CAR STARTED TO SHIMMY. AFTER SHE HAD THE CAR TEN MONTHS WITH 7,174 MILES ON IT SHE TOOK THE CAR TO THE DEALER, AND THE DEALER CHANGED THE ROTORS AND THEN THE DRUMS. ABOUT TWO MONTH LATER WHEN THE CAR HAD 8,317 MILES ON IT THE VEHICLE STARTED DOING IT AGAIN. THE DEALER TOLD THE CONTACT THEY COULD NOT FIX IT UNDER WARRANTY BECAUSE THIS WAS NOT A SAFETY ISSUE. SHE BOUGHT THE CAR BRAND NEW IN MAY-2004. *AK
DRIVING VEHICLE AS NORMAL ON RTE 1 NORTH. ATTEMPTED TO SLOW VEHICLE TO STOP AT AMBER COLORED LIGHT BEFORE INTERSECTION WITH E. GRAND AVE,VEHICLE TRAVELING OVER 5 MPH BUT UNDER 10 MPH AT THIS TIME, APPLIED BRAKES, VEHICLE DID NOT SLOW DOWN. PUMPED BRAKES AND PUSHED BRAKE PEDAL TO FLOOR OF VEHICLE TO NO AVAIL, VEHICLE STILL MOVING , MAINTAINING SPEED,AND ABOUT TO TRAVEL THROUGH RED LIGHT AT INTERSECTION, ALSO APPLIED EMERGENCY BRAKE, VEHICLE DID NOT STOP, VEHICLE PROCEEDED THROUGH RED LIGHT AND COLLIDED WITH ANOTHER VEHICLE TRAVELING EAST BOUND ON E.GRAND AVENUE, AFTER COLLISION TURNED OFF VEHICLE, VEHICLE RESTARTED, TESTED BRAKES ON SIDE OF ROAD, BRAKES WERE APPLIED BUT DID NOT FUNCTION NORMALLY, WHEN BRAKES WERE APPLIED THEY HESITATED AND YOU COULD STILL PUSH PEDAL TO FLOOR WITHOUT STOPPING VEHICLE. TURNED OFF CAR AGAIN AND RESTARTED FOR LATER TESTING BY POLICE OFFICER. LATER TESTING SHOWED BRAKES "APPEARED" TO FUNCTION NORMALLY. CAR WAS DRIVEN TO DEALER FOR FURTHER TESTING, OBSERVING BRAKES JERKING AND HESITATING. CAR HAD NOT DEMONSTRATED THIS BEHAVIOR PRIOR TO INCIDENT. MECHANIC CALLED IN SPECIALIST, AS PER MANUFACTURER, TO MAKE ASSESSMENT OF BRAKES. RECALL NOTICE RECEIVED FOR DEFECTIVE THROTTLE, PRODUCING SAME EFFECT AS DEMONSTRATED AT INCIDENT. INFORMED MECHANIC OF RECALL NOTICE UPON RECEIPT,RECALL REPAIRED AS PER DEALER MECHANIC. CAR HAS NOT PRODUCED SAME EFFECT SINCE. *NM
TL*THE CONTACT OWNS A 2004 KIA SEDONA. EVER SINCE PURCHASING THE VEHICLE, THE CONTACT HAS HEARD A HUMMING NOISE COMING FROM THE REAR BRAKES WHILE DRIVING 10 MPH. SHE HAS TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES, BUT THEY COULD NOT FIND ANY FAILURES. THE CONTACT STATED THAT IT SOUNDS AS IF SOMETHING IS WRONG WITH THE REAR BRAKING SYSTEM AND IS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 45,000.
DT: 2004 KIA SEDONA. NHTSA RECALL 05V232000 CONCERNING REAR WHEEL BEARING WAS ISSUED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND PARTS WERE ORDERED FOR THE VEHICLE ON JULY 7, 2005. THE CONSUMER WAS STILL WAITING ON THESE PARTS TO BECOME AVAILABLE. THE CONSUMER CONTACTED THE DEALERSHIP AT LEAST THREE TIMES AND ALL THREE TIMES THEY COULD NOT TELL THE CONSUMER WHEN THE PARTS WOULD BE IN. *AK *MR
DT: THE CALLER RECEIVED A RECALL LETTER BUT CAN'T GET REPAIR WORK DONE. DEALER SAID THEY DID HAVE THE PARTS TO FIX IT. THROTTLE CABLE AND WHEEL BARINGS FAIKED. DEALER SAID PARTS WERE ON BACK ORDER. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
DT: CONTACT STATED RECEIVED A RECALL FROM KIA ON 06/13/2005 CONCERNING HUB CAPS. TOOK VEHICLE TO DEALER FOR RECALL REPAIRS ON 8-8-05 AND THEY HAD NO PARTS TO FIX IT. HE RECEIVED THE RECALL LETTER ON 6-13-05. THE DEALER AND MANUFACTURER TOLD HIM TO CONTACT SOMEONE IN KOREA TO GET THE PARTS IN.*AK THE CONSUMER STATED THE RECALL HAS SINCE BEEN TAKEN CARE OF. 11/15/05. *JB
DT: THERE IS A PROBLEM WITH HEAVY CORROSION ON THE FRONT WHEELS. THE CONTACT NOTICED THE PROBLEM IN AUGUST 2005, BUT IT HAD BEEN GOING ON BEFORE THEN. HE HAD TAKEN IT TO THE DEALER TO HAVE TWO RECALL REPAIRS PERFORMED. THE RECALLS WERE FOR THE REAR WHEELS AND THROTTLE CABLE. THE RECALLS WERE ESC-051 AND SC-049. THE CONTACT ASKED THE DEALERSHIP TO LOOK AT THE FRONT WHEELS ALSO. HE TOLD HIM THAT ANY VEHICLE WOULD HAVE THAT SAME PROBLEM. THE REPAIRS HAVE YET TO BE DONE. *AK UPDATED 11/29/05. *JB
AFTER PARKING VAN AFTER A SHORT TRIP OF APPROXIMATELY 2 TENTHS OF A MILE THE VAN WAS TURNED OFF AND THE KEY WAS OUT OF THE IGNITION AND DOORS WERE LOCKED, FOUR HOURES LATER SOMEONE NOTICED SMOKE COMING FROM THE VAN. WHEN THE DRIVERS SIDE DOOR WAS OPENED FLAMES SHOT OUT OF THE VAN. AFTER A FIRE EXTINGUISHER WAS USED TO EXTINGUISH THE FIRE, IT WAS NOTICED BE ME THAT THE MAIN WIRING HARNESS GOING TO THE FUSE PANEL AS WELL AS THE FUSE PANEL WAS MELTED AND SMOLDERING. I ALSO NOTICED THAT THE RADIO WAS PLAYING AND THE DASH LIGHTS WERE FLASHING AND THE DOOR BUZZER WAS BUZZING, ALL WITHOUT THE BEING IN THE IGNITION. I THEN PROCEEDED TO UNHOOK THE POSITIVE BATTERY CABLE TO KILL POWER TO THE VAN. KIA MOTERS CAME AND GOT THE VAN AND TOOK IT TO A LOCAL DEALER. UPON INSPECTION BY THE DEALERSHIP THEY AND KIA MOTORS CONCLUDED THAT IT WAS NOT AN WARRENTY ISSUE. IT WAS OBVIOUS THAT THIS WAS A WIRING FIRE AND WAS NOT CAUSED BY ANY FREAK ACT OF NATURE OR NEGLEGIENCE OF ME THE OWNER. KIA SAYS THAT IT IS NOT A MANUFACTURER DEFECT. KIA SAID TO TAKE PICTURES AND MAIL THEM TO THEM AND TURN IN A CLAIM TO MY INSURANCE COMPANY. WE HAVE READ OF NUMEROUS FIRES JUST LIKE THE ONE THAT OCCURED ON MY VAN ON THE INTERNET.
WE PURCHASED A 2004 KIA SEDONA IN JULY OF THAT YEAR, AND WHEN WE HAD 33,000 MILES ON IT , IT WAS ON ITS THIRD SET OF FRONT BRAKE PADS AND SECOND SET OF ROTORS, THE DEALER NEVER ONCE TOLD US THERE WAS A PROBLEM WITH THE KIA BRAKE SYSTEM, AND I CALLED KIA AND THEY TOLD ME THEY WERE NOT AWARE OF ANY BIG PROBLEM WITH THEM, AT THAT POINT I TOLD THE KIA REPRESENTATIVE THAT I WILL NEVER PURCHASE ANOTHER KIA, AND I WENT AND TRADED MY 2004 SEDONA FOR A CHEVROLET,AND NEVER WILL OWN A KIA AGAIN. *TR
I, LIKE OTHERS ON THIS SITE, HAVE TAKEN MY KIA TO THE DEALER FOR BRAKES ISSUES. GRINDING AND STUTTERING WHILE BRAKING. KIA HAS "CORRECTED" THE PROBLEM THREE TIMES, AND ALL THREE TIMES HAVE TOLD ME IT WAS RESOLVED. THE FOURTH TIME I WAS TOLD IT WAS NO LONGER A "PROBLEM" THAT IT WAS INDICATIVE OF THE BRAKE SYSTEM! MY SERVICE MANAGER AT THE KIA DEALERSHIP INFORMED ME THAT KIA IS WELL AWARE OF THE PROBLEM , BUT CHOOSES TO IGNORE IT, AND THAT HE HAS HAD QUITE A FEW CUSTOMERS WITH THE SAME ISSUES. THIS PROBLEM HAS BEEN ONGOING SINCE OUR PURCHASE OF THE CAR IN FEB 2004. *TR
DT: CONTACT RECEIVED A RECALL LETTER AROUND 6-15-05 CONCERNING ALLOY WHEELS. THE CONSUMER CALLED THE DEALER, AND THEY TOLD HER THE BEST THEY COULD DO WAS PUT HER ON A WAITING LIST. THEY COULD NOT TELL HER A SPECIFIC TIME WHEN SHE MIGHT BE CALLED BACK. THERE WERE MORE THAN 30 PEOPLE AT DEALER WITH SIMILAR PROBLEMS. . SHE CONTACTED THE DEALER THE VERY SAME DAY SHE RECEIVED THE LETTER. THE LAST TIME SHE CALLED,(ON JULY 12,05, SHE TOLD THEM TO PUT HER ON THE LIST. THEY DID RECOMMEND ANOTHER KIA DEALER FURTHER AWAY. SHE DID NOT WANT TO GO FURTHER AWAY DUE TO THE SAFETY ISSUE INVOLVED.*AK *JB
DT: THE CONTACT OWNS A 2004 KIA SEDONA. WHEN APPLYING THE BRAKES THE WHOLE FRONT END VIBRATED. DID NOT HEAR NOISES WHEN APPLYING THE BRAKES. SHE NOTICED THIS AROUND TWO MONTHS AGO. THE CONSUMER MOTHER-IN -LAW ALSO HAD A 2005 KIA SEDONA AND SHE EXPERIENCED THE SAME PROBLEM. THE CONSUMER TOOK CAR TO A DEALER, AND THEY TOLD HER THAT IT WAS NOT THE BRAKES. THEY WERE NOT SURE WHAT IT WAS. THE CONSUMER SAID THIS HAPPENS AT ANY SPEED.*AK *JB
DT: WHILE LOADING GROCERIES INTO THE TRUCK OF THE VEHICLE THE HYDRAULICS WOULD NOT HOLD UP THE WEIGHT OF THE HATCHBACK. WHEN THE CONSUMER FIRST OPEN THE HATCHBACK HE NOTICED THAT IT DID FEEL HEAVIER THAN USUAL BUT THERE WERE NO SIGNS OF THE HATCHBACK FAILING. THE DEALERSHIP HAS BEEN NOTIFIED AND THE PART IS ON BACK ORDER. THE MANUFACTURER OF THE VEHICLE HAS NOT BEEN NOTIFIED. *NM
Data synced from NHTSA on May 4, 2026