There are 5 owner-reported air bags & restraints complaints for the 2018 Kia Sedonain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
My [XXX] son pulled the seatbelt so tight it got wrapped around his neck. When I pulled over to unbuckle it, it was stuck. I turned the car off and on again to try and loosen it, but it didn't work. In the emergency, I had to cut the seatbelt with scissors. It's the passenger seatbelt in the second row, next to the window. I reported the incident to Kia in Puerto Rico by phone. They never called me back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Since shortly after buying the van we have been getting airbag warning lights. Just about every part of the system has been replaced, but the airbag light still comes back on. Just got the van back from the dealer today for the 9th time, and after about an hour of driving, the light is back on again.
In 2022, our airbag light came on. On 5/10/2022 am Airbag recall was issued and it was fixed. The airbag computer/module was fixed. We got into an accident in August of 2022, and our airbags never went off. And the airbag light has never shut off since it was “fixed” May 2022. It’s now October 2025. They said nothing was wrong with it, after bringing the vehicle in multiple times. And now after bringing it in, again in August 2025, they said the entire passenger airbag unit needs to be replace and isn’t related to the airbag recall. It’s $800+ and Kia won’t do it since the warranty has expired and it’s “not related”. Still fighting with them over it. As the airbags recall in 2022 included a defect where the Airbag Control Unit (ACU) cover can contact a memory chip, potentially deactivating the airbags. This issue affects a range of models manufactured between July 2016 and January 2019 and can result in the airbags failing to deploy in an accident. Worst customer service and vehicle I’ve ever owned.
The contact owns a 2018 Kia Sedona. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and an unknown software was updated however, the vehicle was not repaired. The contact was informed that the air bag needed to be replaced. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 73,000.
WE PURCHASED BRAND NEW A 2016 KIA SEDONA FROM THE DEALERSHIP. WITHIN THE 2 YEARS WE OWNED IT WE HAD TO TAKE IT INTO THE DEALERSHIP FOUR TIMES BECAUSE THE AIRBAG LIGHT WOULD COME ON AND STAY ON, OR WOULD FLICKER OFF AND ONE AS I WAS DRIVING DOWN THE ROAD. THEY FOUND IT TO BE AN ISSUE WITH THE PASSENGER AIRBAG. THEY REPAIRED IT THE FIRST THREE TIMES AND THE LIGHT WOULD STAY OFF FOR A WHILE. THE FOURTH TIME WE TOOK IT IN THEY SAID THEY WERE GOING TO TRY REPLACING THE WHOLE SEAT TO SEE IF THAT HELPED. WE DECIDED THAT WE DIDN'T WANT TO RISK IT HAPPENING AGAIN AS THE VAN WAS LESS THAN 2,000 MILES FROM BEING OUT OF WARRANTY. SO, WE TRADED IT IN FOR A 2018 KIA SEDONA WHICH NOW, AT 1400 MILES, HAS THE SAME ISSUE! WE HAVE ALREADY TAKEN IT IN TWICE TO THE HAVE ISSUE REPAIRED. WHAT ARE THE ODDS OF HAVING THE EXACT SAME ISSUE?
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026