2003 Kia Sorento Complaint Log

2003 KIA SORENTO. GAS TANK WILL NOT FILL AND WHEN ATTEMPTING TO FILL THE CAR WILL SPEW GAS ONTO THE CONSUMER AND ALL OVER THE CAR AND SURROUNDING AREA CREATING A POTENTIAL FIRE HAZARD. ACCORDING TO KIA I HAVE TO REPLACE THE ENTIRE GAS TANK ASSEMBLY BECAUSE IT'S DEFECTIVE. FOR NOW I HAVE TO PUMP THE GAS IN EXTREMELY SLOWLY AND IT TAKES APPROXIMATELY 12 TIMES LONGER THAN NORMAL. *TR

I WAS DROPPING OFF SOMEONE AT WORK WHEN THE CAR MADE A THUMP AND ALL THE DASH WARNING LIGHTS CAME ON. I DROVE IT HOME ABOUT TWO MILES AWAY, AND TOOK IT TO A AUTOMOBILE SERVICE CENTER THE NEXT DAY. THEY TOLD ME THAT THE CRANKSHAFT PULLEY WAS READY TO FALL OFF. THE NEXT DAY I HAD IT TOWED FROM THE SERVICE CENTER TO THE DEALER. THE DEALER SAID THE SAME THING AS THE SERVICE CENTER, AND THAT IT WAS UNDER WARRANTY. ALSO, IT A NEEDED A 60000 MILE SERVICE FOR WHICH I PAID EXTRA. WHEN I WENT TO PICK THE CAR 5 DAYS LATER THE CAR WAS MAKING A BELT NOISE, IT WAS SLOW IN STARTING, THE DASH LIGHT WOULDN'T COME ON, AND THE AIRBAG LIGHT WAS ON. WHEN I TOOK IT BACK TO THE DEALER, THEY TIGHTENED THE BELTS AND CHECKED THE OTHER PROBLEMS AT A COST OF $150, AND THAT THESE OTHER PROBLEMS WERE NOT UNDER WARRANTY, AND WOULD COST $1400 TO FIX THEM. I HAVE NEVER HAD A PROBLEM WITH THIS CAR UNTIL THE CRANKSHAFT PULLEY FAILED, AND COULD NOT SEE WHY IF A WARRANTY FAILURE CAUSED SOMETHING ELSE TO FAIL, WHY WASN'T IT FIXED UNDER WARRANTY? ALSO, THE PERSON WHO WORKED ON THE CA RCOMPLAINED ABOUT THE OIL PAN WITH THE SEALER THAT WAS USED TO SEAL THE ENGINE.*AK

NO WARNING OF FAILURE. HAPPENED AT 61000 MILES 1000 OVER WARRANTY. CRANKSHAFT BOLT BROKE , AND THE MECHANIC SAD HE NEVER SAW SOMETHING LIKE THIS. SO I THINK KIA SHOULD BE RESPONSIBLE ..HE GOT THE PARTS FROM KIA, AND ON 7/15/07 THE BOLT CAME OFF AGAIN WHILE CAR WAS IN PARKING LOT OF WIFE'S WORK PLACE. KIA SHOULD FIX IT . I WAS PLANNING ON GETTING A MINI VAN, AND IT WON'T BE A KIA, DEPENDING ON WHAT THEY DO ABOUT MY SERENTO. *AK

CRANKSHSFT PULLEY BOLT BROKE ON 2003 KIA SORENTO V6 MODEL. THIS CAUSED LOSS OF POWER STEERING IN VEHICLE. *AK

TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 45 MPH, THE CRANK SHAFT FAILED AND THE VEHICLE WAS TOWED. THE TOTAL COST OF THE RENTAL EXPENSE WAS $600. THE CONTACT STATED THAT WHEN THE CRANKSHAFT FAILED, HE WAS STRANDED. THE KIA DEALER CLAIMED TO HAVE REPAIRED THE VEHICLE. THERE ARE NO WARNING INDICATORS PRESENT WHEN THE FAILURE OCCURS. THE MANUFACTURER STATED THAT THEY COULD NOT BE OF ASSISTANCE. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE CURRENT MILEAGE IS 48,000 AND FAILURE MILEAGE WAS 40,000. THE CONSUMER STATED THE REPAIR WAS COVERED UNDER RECALL, SINCE A RECALL WAS ISSUED, HOWEVER HE IS REQUESTING REIMBURSEMENT FOR THE RENTAL CAR. THE RADIATOR ASSEMBLY WAS REPLACED DUE TO A LEAK AT THE LOWER SEAM. UPDATED

AS I WAS DRIVING DOWN THE FREEWAY, THE ENGINE STALLED AND ALL LIGHTS ON THE DASH CAME ON. I WAS ABLE TO PULL TO SAFETY (JUST BY SHEER LUCK) AND CALLED KIA 1-800 FOR TOWING SERVICE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP. I WAS INITIALLY TOLD THAT THE TIMING BELT WAS MALFUNCTIONING. SUPPOSEDLY THE ANALYZER SHOWED THAT THERE WERE "MULTIPLE MISFIRES. I WAS ASKED IF THE CAR WAS MISSING PRIOR TO THE STALL. I TOLD THEM IT RAN AS SMOOTH AS SILK. I AUTHORIZED THEM TO REPLACE THE TIMING BELT DESPITE THE FACT THAT IT HAD BEEN REPLACED AS PART OF SCHEDULED MAINTENANCE TWO MONTHS EARLIER. THE DEALERSHIP THEN CALLED AND TOLD ME THEY HAD "GOOD NEWS AND BAD NEWS". THE TIMING BELT WAS REPAIRED BUT IT APPEARED THE HEAD WAS BLOWN AND THAT KIA REFUSED TO PAY FOR REPAIRS BECAUSE THE OVERFLOW BOTTLE WAS CRACKED. THEY STATED THAT THE HEAD BLEW BECAUSE THE ENGINE OVERHEATED AND WAS CAUSED BY MY NEGLIGENCE. THE GAUGES NEVER INDICATED THAT THE CAR OVERHEATED. THEY ARE UNABLE TO TELL ME HOW MUCH THE REPAIRS WILL COST BECAUSE THERE MAY BE FURTHER DAMAGE ONCE THEY TEAR IT DOWN. THE ESTIMATE IS BETWEEN $2500 AND "WORE CASE SCENARIO" $4700 I AM FURIOUS. THE CAR IS NOT YET FOUR YEARS OLD AND STILL HAS 36,000 MILES LEFT ON THE WARRANTY. *JB

"THE BATTERY AND BRAKE LIGHTS WERE ON THE DASHBOARD. ALSO, THE VEHICLE LOST POWER STEERING. OPENED THE HOOD AND THE ENGINE AREA AND FOUND THE ALTERNATOR BELT FELL OFF ITS PULLEY. THE POWER STEERING BELT RAN OFF THE ALTERNATOR BELT. THIS WAS WHY THE VEHICLE HAD NO POWER STEERING. CHECKED THE CRANK SHAFT PULLEY, AND FOUND THE CRANK SHAFT PULLEY HAD PLAY, AND THE CRANKSHAFT BOLT BACKED OUT OF PLACE. KIA HAS A PIT STOP HIGHLIGHT , STATING THAT THE CRANK SHAFT BOLT BACKED OUT OF PLACE DUE TO IMPROPER TORQUE SETTINGS ON THE CRANK SHAFT BOLT. HIGHLIGHT KT2006042501. REMOVED THE RADIATOR TO GAIN ACCESS TO THE CRANK SHAFT PULLEY. REMOVED THE CRANK SHAFT PULLEY AND INSPECTED. FOUND THE CRANK SHAFT SPROCKET PIN SHEARED OFF DUE TO THE CRANK SHAFT PULLEY BACKING OUT PLACE. THE CRANKSHAFT SPROCKET HOLDS THE PULLEY IN PLACE. THE CRANK SHAFT PULLEY, SPROCKET, AND BOLT WILL HAVE TO BE REPLACED. REMOVED THE TIMING BELT AND TO REPLACE THE SPROCKET. INSTALLED EVERYTHING BACK IN PLACE AND STARTED THE VEHICLE. OIL WAS NOW LEAKING FROM BEHIND THE TIMING COVER. REMOVED ALL PARTS AGAIN TO GAIN ACCESS TO THE TIMING BELT. FOUND OIL WAS LEAKING FROM BEHIND THE TIMING SPROCKET. REMOVED THE SPROCKET, AND FOUND THE CRANK SHAFT RUBBER SEAL HAD SIGNS OF WEAR AND WAS SLIGHTLY BENT. REPLACED THE CRANK SHAFT RUBBER SEAL, AND REINSTALLED SPROCKET AND TIMING BELT. STARTED VEHICLE, AND NO SIGNS OF LEAKS WERE NOTICED. ROAD TESTED VEHICLE , AND VEHICLE DROVE PROPERLY. THE OWNER COMPLAINED AND QUESTIONED THE RESULT OF THE LOSS OF POWER STEERING DUE TO THE IMPROPER TORQUE SETTING ON THE CRANK SHAFT BOLT AS SUGGESTED BY THE NARRATIVE OF THE MECHANIC'S REPORT AND AS STATED ABOVE. IF IT WAS SO DOES THE OWNER HAVE REMEDY IN CONTACTING KIA OR THE DEALERSHIP )FOR POSSIBLE REIMBURSEMENT FOR THE PARTS AND LABOR ASSOCIATED WITH THIS PART OF MECHANICAL PERFORMANCE. *AK

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE STEERING WHEEL LOCKED AND COULD NOT TURN LEFT OR RIGHT. THE MECHANIC STATED THAT A BOLT AND BALANCER DETACHED FROM THE HINGES. THE CONTACT SUGGESTED THAT THE POWER STEERING MAY HAVE BEEN LOW IN FLUID. THE CURRENT AND FAILURE MILEAGE WERE 79,000.*AK

CRANKSHAFT PULLEY BROKE OFF. KIA DEALER RECOMMENDS ENGINE REPLACEMENT. COST WOULD BE $7000. RESEARCHING THIS TOPIC FIND OTHERS WITH SAME SITUATION. THIS IS A SERIOUS SAFETY PROBLEM. THE POWER STEERING BECOMES INOPERABLE AND THE POWER SHUTS OFF WHILE DRIVING. *JB

I OWN A 2003 KIA SORENTO LX. I USED IT MAINLY TO GO FROM HOME TO WORK. THIS HAPPENED 2 DAYS AGO, MARCH 16, 2006, AT 32247 MILES. WHILE MAKING A RIGHT TURN FROM A STOPLIGHT, I HAD COMPLETE LOSS OF VEHICLE CONTROL, IT WOULD NOT LET ME STOP IT AND I COULD NOT CONTROL THE STEERING WHEEL, IT KEPT TURNING SHARPLY TO THE RIGHT, AND I LANDED ON THE SIDEWALK. LUCKILY, IT HAPPENED WHEN I WAS JUST ENTERING MY NEIGHBORHOOD, GOING AT MODERATE SPEED, AND THERE WERE NO CARS BESIDES OR BEHIND ME. TO THINK IF I WERE DRIVING 65-70 MPH ON THE HIGHWAY AND HAVE THIS HAPPENED AND LOSE CONTROL, I WOULD HAVE BEEN DEAD. BUT IT IS THE SECOND TIME IT HAPPENS IN 3 1/2 YEARS. THE FIRST TIME WAS ABOUT 1 1/2 YEAR AGO, BUT I DID NOT PAY ATTENTION TO IT SINCE I THOUGHT IT WAS DUE TO WET CONDITIONS. I WAS ENTERING THE MULTI-LEVEL PARKING LOT WHERE I WORK. I WAS GOING UP TO THE 4TH FLOOR WHERE I PARK, AND WHEN I TURNED LEFT ON THE 3RD FLOOR, THE CAR WENT OUT OF CONTROL, KEPT GOING ROUND, AND I COULD NOT STOP. LUCKILY AGAIN, IT WAS SO EARLY IN THE MORNING THAT THERE WERE NO CARS IN THAT FLOOR. SURELY, A SAFETY-RELATED DEFECT EXISTS. WHAT HAPPENED FRIDAY ALMOST GOT ME KILLED. IT HAS HAPPENED ONLY TWICE IN ALL THESE YEARS, BUT, NO MATTER WHAT HAPPENS, I WILL NEVER FEEL SAFE ON THIS CAR AGAIN. I CANNOT TAKE ANY OTHER CHANCE OF BEING KILLED BECAUSE OF A CAR'S DEFECT. I WILL BE NOW USING MY HUSBAND'S CAR TO TRAVEL BACK AND FORTH TO WORK. BESIDES THAT BIG PROBLEM, I HAVE ENCOUNTERED OTHER PROBLEM WITH MY SORENTO. THE FRONT AND BACK BULBS BLOW QUITE OFTEN. I HAVE TAKEN THE CAR TO THE DEALERSHIP EVERY TIME IT HAS NEEDED REPLACEMENT, AND I HAVE ALL THE INVOICE SHEETS. I WOULD PREFER TO HAVE SOMEONE CONTACT ME IN SPANISH. THANK YOU KINDLY.

LIKE MANY 2003 KIA SORENTO OWNERS THE OVERFLOW TANK IN MINE DEVELOPED A CRACK IN THE BOTTOM THAT IS ONLY VISIBLE WHEN IT IS PRESSURIZED. ALTHOUGH KIA KNOWS THERE IS A PROBLEM WITH THE OVERFLOW TANK IN MOST IF NOT ALL 2003 KIA SORENTO'S AND HAS SENT OUT A TSB TO THEIR MECHANICS OVER HOW TO REPLACE IT. AS SOON AS MY CAR HAD OVERHEATED DUE TO THE LEAK, I HAD TO PAY AROUND $100 TO BUY A NEW TANK FROM THE NEAREST DEALERSHIP BUT ALAS AFTER OVER HEATING MY CAR DEVELOPED MORE PROBLEMS AND ENGINE HAVING TO BE THROWN OUT. THIS HAS COST ME OVER $4300 IN REPAIRS SO FAR, AND HAVE NOT BEEN ABLE TO DRIVE THE CAR I AM STILL MAKING MONTHLY PAYMENTS ON IN NINE MONTHS. NONE OF WHICH ARE COVERED TO THE WARRANTY DUE TO THEIR "10 YEAR 100,000 MILE" POWERTRAIN WARRANTY NOT BEING TRANSFERABLE TO THOSE WHO BUY THE CAR USED. *TR

I WOULD LIKE TO MAKE A COMPLAINT ABOUT MY 03 KIA SORENTO. I BOUGHT THIS CAR USED IN 2004. MY HUSBAND CALLED KIA TO CHECK TO SEE IF THE WARRANTIES WHERE TRANSFERABLE AND THE REPRESENTATIVE TOLD HIM THEY WERE. SINCE I HAVE HAD THIS VEHICLE, I HAVE HAD TO REPLACE THE REAR TAIL/BRAKE LIGHTS 3 TIMES, I HAVE HAD TO REPLACE THE COOLANT BOTTLE, MY ROTORS WERE VIBRATING WHEN I BRAKED SO I HAD THEM SURFACED AND NOW THEY VIBRATE AGAIN. MY BLOWER FAN HAS GONE OUT AND NOW MY CRANKSHAFT BOLT HAS BROKE LAST WEEK. THE VEHICLE IS CURRENTLY AT THE DEALER. I DIDN'T BUY AN EXTENDED WARRANT BECAUSE I WAS UNDER THE IMPRESSION THAT THE ENGINE, TRANSMISSION ECT WAS COVERED UP TO 100,000 OR 5 YEARS, WHICH I WAS INFORMED THAT IT WAS ONLY FOR THE ORIGINAL OWNER. AT FIRST, I WAS JUST THINKING THAT IT WAS JUST MY BAD LUCK, UNTIL I STARTED RESEARCHING IT ON THE INTERNET AND DISCOVERED THAT MANY PEOPLE SEEM TO BE HAVING THE SAME PROBLEMS AS I AM AND THAT IS ONLY THE THOSE OF USE WHO ACTUAL POST IT ON THE INTERNET, I AM SURE THAT THERE ARE PROBABLY MANY MORE THAT ARE NOT REPORTED. AT THIS TIME, I DON'T EVEN KNOW HOW MUCH THIS IS GOING TO COST ME AT FIRST THE DEAL TOLD ME $765.00, THEN THEY SAID MAY BE $3700.00. I THINK IT IS RIDICULES THAT SO MANY PEOPLE ARE HAVING A PROBLEM WITH THE CRANKSHAFT BOLT BRAKING OFF AND RUINING THE MOTOR OF A VEHICLE THAT IS 3 YEARS OLD AND KIA HAS NOT DONE ANYTHING ABOUT IT. I ALSO HAVE SEEN THAT MANY PEOPLE HAVE HAD THERE COOLANT BOTTLE LEAKING, AGAIN LIKE MINE, BUT THEY HAVE BLOWN THEIR ENGINES. AGAIN WHY IS IT THAT KIA IS NOT RECALL THIS VEHICLES FOR THESE PROBLEMS. IF MY CRANKSHAFT BOLT HAD BROKE WHILE I WAS DRIVING DOWN THE INTERSTATE, IT CHILLS ME TO THINK OF WHAT MIGHT HAVE HAPPENED. SOMEONE REALLY NEEDS TO HELP ALL OF US KIA OWNERS WHO ARE ALL HAVING THE SAME PROBLEM. *JB

I HAVE HEARD ABOUT THE CRANKSHAFT BOLTS BREAKING OFF IN THE KIA SORENTO'S. THAT IS A MAJOR SAFETY PROBLEM, AND I AM SCARED TO DRIVE MY 2003 OVER 45 MILES AN HOUR. MY SERVICE DEPT, DICK EDWARDS KIA, INFORMED ME TO HAVE THEM CHECK THE TORQUE ON THE BOLT EVERYTIME I GO IN FOR SERVICE. KIA SHOULD OWN UP TO THIS PROBLEM AND NOT HAVE ITS OWNERS SCARED TO DRIVE IT. *JB

I HAVE NOW HAD THE CRANK SHAFT PULLEY BREAK 3 TIMES, THE ENGINE AND OTHER PARTS HAVE HAD TO BE REPLACED DUE TO THIS. IT MAKES THE VEHICLE SUDDENLY INOPERABLE AND UNSAFE.*AK

COOLANT TANK CRACKED. CALLED KIA AND THEY SAID THAT IT WAS NOT COVERED BY WARRANTY BUT THAT THE PART HAD BEEN RE DESIGNED. SO I GUESS THERE WAS A PROBLEM WITH THE TANKS. BUT KIA WOULD NOT COVER THE REPLACEMENT OF THE DEFECTIVE TANK.*AK

TL* - THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP THREE TIMES CONCERNING THE HORN NOT WORKING. EVERY TIME HE TOOK SIT TO THE DEALERSHIP THEY STATED THAT THEY FIXED THE PROBLEM, BUT THE FAILURE RECURRED ON AND OFF. *AK

2003 KIA SORRENTO-THERE HAS BEEN NO CRASH==THE DRIVE LINE FROM THE REAR MAKES A NOISY THUMP ALMOST EVERY TIME I STEP ON THE BRAKES AND RELEASE THEM--KIA SERVICE IN MIDDLETOWN, NY SERVICE MANAGER AND KIA ZONE REP STATE THAT IS NORMAL OPERATION OF VEHICLE--I DISAGREE AND INFORMED THEM I WILL BE TAKING VEHICLE TO ANOTHER MECHANIC,I HAVE BEEN DRIVING FOR 34 YEARS AND NEVER ENCOUNTERED THIS SITUATION IN A VEHICLE. *JB

A SCREW THAT HOLD THE CRANK SHAFT & THE TAMPER GET BROKEN WHILE I WAS DRIVING TO MY HOUSE. THE DEALER IN PUERTO RICO SAID THAT I HAVE TO PAY$2,521.00 TO FIX IT. BUT I HEARD FROM AN INSURANCE AGENT THAT KIA WAS TOLD BY SOME GOVERNMENT AGENCY, I THINK THAT AGENCY IS NHTSA; TO MODIFY THE SCREW INVOLVED IN MY INCIDENT, CAUSING THE LOST CONTROL OF MY SORENTO. THE STEERING GET HARD TO MOVE.

I DRIVE A 2003 KIA/SORENTO/4D. ON OR ABOUT DEC 15 2006 I NOTICE A LOUD NOISE AN SERVER VIBRATION COMING UNDER VEHICLE. I TOOK SUV TO FAMILY MECHANIC. HE COULD NOT FIND PROBLEM AND RECOMMENDED THAT I TAKE VEHICLE TO KIA DEALER. ON DEC 27 2006 KIA DEALER TECH INITIAL DIAG READS 4X4 IS STAYING ENGAGED ALL THE TIME. SUSPECTED SWITCH FAILURE. THEREFORE FRONT DIFF STAYING ENGAGED ALL THE TIME. THIS HAS CAUSED INTERNAL DAMAGE TO FRONT DIFF AND FRONT PROPELLER SHAFT. ESTIMATE COST TO REPAIR/2,775.00 I AM AT A LOST CAUSE VEHICLE IS NO LONGER UNDER WARRANTY, BUT I FEEL BECAUSE 4X4 RELEASE/ENGAGE SWITCH FAILURE THAT I SHOULD NOT HAVE TO ENDURE THE FINANCIAL BURDEN. REPAIRING THIS MANUFACTURES DEFECT. *JB

2003 KIA SORRENTO - CONSTANTLY REPLACING HEADLIGHTS AND TAIL LIGHTS. RECENTLY STARTED EXPERIENCING INTERIOR LIGHTING PROBLEM. LIGHTS COME ON AND WILL NOT GO OUT DURING DRIVING AND WHILE HEAT IS ON. DASH LIGHTS GO OUT AND WILL NOT COME ON - NO ASSISTANCE FROM THE DEALERSHIP. *JB

DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN ON THE DEFOGGER/DEFROST SYSTEM, THE HEATER FAILED TO OPERATE, AND NO HEAT WAS PRESENT. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED ANTIFREEZE FLUID LEAKED OUT OF THE RESERVOIR TANK BECAUSE IT WAS FRACTURED AND NEEDED TO BE REPLACED. THE REPLACEMENT PARTS WERE NOT AVAILABLE AT THE DEALER, AND THE MANUFACTURER WAS ALERTED, WHO CONFIRMED THE PARTS WERE NOT AVAILABLE. THE DEALER INSTRUCTED THE CONTACT TO MONITOR THE LEVEL OF ANTIFREEZE FLUID DAILY AND ADD MORE ANTIFREEZE IF NEEDED.

FIRST INCIDENT - CAR STALLED AND FLUID STEAMED FROM THE HOOD. IT HAD TO BE TOWED AFTER SEVERAL RESTARTS TO DRIVE TO THE DEALER. THE COOLANT RESERVOIR WAS CRACKED. THIS PART IS ON NATIONAL BACKORDER AND I HAVE SO FAR BEEN WAITING APPROX. FOUR WEEKS FOR THE PART. THE DEALER SAID KIA HAS HALTED MANUFACTURING/DISTRIBUTING THE PART JUST FOR NEW CARS AND REQUESTED THAT THE PARTS BE SHIPPED TO THE DEALERS FOR REPAIR INSTALLATIONS. THE DEALER CUSTOMER SERVICE IS GREAT AND I HAVE NO COMPLAINT ABOUT THE DEALER. *NM

I HAD A 1 YEAR OLD BATTERY REPLACED, WHICH WAS DEFECTIVE (NON-KIA DEALER). AFTERWARDS, I NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. KIA DEALER SAID IT WAS DUE TO A BAD SENSOR ($300 PART, $300 LABOR). IT WAS TOO EXPENSIVE FOR ME TO PURSUE CORRECTING. I TOLD THE DEALER TO FORGET THE REPAIR. *NM

WHERE DO I START?....WELL NOT LONG AFTER WE GOT THE PIECE OF JUNK WE HAD TO TAKE IT TO THE KIA DEALER BECAUSE THE ENGINE LIGHT KEPT COMING ON, THEY SAID IT WAS BECAUSE THE GAS CAP WASN'T BEING TWISTED ENOUGH AND AIR GOT IN. WELL FOR ABOUT 2 WEEKS THE ENGINE LIGHT STAYED OFF, WE TOOK IT BACK NUMEROUS TIMES BUT IT KEPT COMING BACK ON. THEN ON ONE OCCASION I WAS STRANDED ABOUT 40 MILES FROM HOME...THE CAR WAS DEAD, WE HAD IT TOWED TO THE DEALER, ALL THE BELTS HAD COME OFF, THEY TRIED TO MAKE EXCUSES WHY KIA WOULDN'T FIX IT UNDER THE WARRANTY, THANK GOD WE WON THAT BATTLE...KEEP IN MIND, THE ENGINE LIGHT IS STILL ON AT THIS POINT. NOW THIS YEAR THE HEATER WON'T STAY HOT AFTER ABOUT 30 SECONDS IT TURNS COLD, AS COLD AS THE AIR. THEN WITH NO WARNING THE CAR OVER HEATS AND DIES ON ME. WE HAVE IT TOWED TO THE DEALER THEY SAY IT IS MY FAULT BECAUSE WHEN I SEEN THE LIGHT COME ON I SHOULD HAVE PULLED OVER, "THE LIGHT NEVER GOES OFF" KIA WON'T FIX IT UNLESS WE PAY FOR IT, AND THE COST IS $10,000. WE HAVE ONE YEAR LEFT AND IT WOULD BE PAID OFF...LESS THAN $7,000 AND NOW THIS. I AM SO ANGRY, THIS IS NOT RIGHT. I THINK THE KIA COMPANY NEEDS TO BE INVESTIGATED. SOMETHING NEEDS TO BE DONE THEY ARE RIPPING EVERYONE OFF. TAKING MONEY FROM WORKING PEOPLE AND SCAMMING THEM. THEY ARE NO BETTER THAN THIEVES AND LIARS. THEY ARE SELLING A PRODUCT ALONG WITH A PROMISE TO SERVICE IT SHOULD SOMETHING GO WRONG BUT NOT HONORING THAT PROMISE. OH AND DID I MENTION THE HEAD LIGHTS ARE ALWAYS GOING OUT? *JB

ENGINE AND COOLING SYSTEM. *JB

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, WITHOUT WARNING THERE WAS A LOSS OF POWER. THE VEHICLE WAS PULLED OVER AND THEN TOWED TO THE DEALERSHIP, WHO REPLACED THE CRANKSHAFT. THE PROBLEM RECURRED FIVE WEEKS LATER AND THE VEHICLE WAS TOWED A SECOND TIME. THE DEALERSHIP PUT LOCK SPRAY IN TO KEEP THE PIN ON THE CRANKSHAFT FROM FALLING OUT.

TL* THE CONTACT OWNS A 2003 KIA SORRENTO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A LONG BANG WAS HEARD FROM UNDER THE VEHICLE AS IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE CRANK SHAFT PULLEY DETACHED FROM THE VEHICLE ABNORMALLY. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED LATER WHILE THE CONTACT WAS DRIVING 40 MPH.THE VEHICLE WAS AGAIN TOWED TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE CRANKSHAFT PULLEY HAD YET AGAIN, DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 32,500 AND THE CURRENT MILEAGE WAS 76,000.

2003 SORENTO EX PURCHASED NEW. REPLACED THE LEFT FRONT ROTOR ABOUT 3 MONTHS AGO, BUT BREAKING HAS RETURNED TO SIGNS OF A WARPED ROTOR AGAIN. VIBRATION IN THE STEERING WHEEL WHEN BRAKES ARE APPLIED AND LOUD NOISE IN FRONT WHEEL AREA (NON-METAL) SOUND. CAR HAS NEW BRAKE PADS AND RECENT ALIGNMENT. ROTORS ARE NOT LASTING. *NM

2003 KIA SORENTO WITH HISTORY OF POWER STEERING FAILURES WHICH RESULTED IN NO POWER STEERING ASSISTANCE WHILE TURNING AT LOW SPEEDS. PROBLEM FIXED MAY 2004 (AFTER THEE VISITS TO DEALER) ALTHOUGH TSB IDENTIFYING CORRECTIVE ACTION WAS ISSUED A YEAR EARLIER. STEERING RACK FOUND TO BE SEEPING FLUID DURING ANNUAL INSPECTION AT 63,760 MI. TAKEN TO DEALER AT 70,000 MILES FOR EVALUATION. DEALER ADVISED THAT SEALS NOT SERVICEABLE, STEERING RACK AND HOSES REQUIRE REPLACEMENT AT COST OF $2000 - NOT COVERED UNDER WARRANTY. KIA CUSTOMER SERVICE ADVISED THAT STEERING RACK COVERED UNDER WARRANTY UNTIL 60,000 MI; NOT PART OF 100,000 MI POWERTRAIN WARRANTY. I HAVE BEGUN A SEARCH FOR A NEW VEHICLE, AND KIA PRODUCTS AREN'T ELIGIBLE FOR CONSIDERATION. *NM

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS A NOISE AND A VIBRATION WAS NOTICED. UPON FURTHER INSPECTION, UNUSUAL WEAR ON THE INNER TREAD OF THE FRONT TIRES WAS ALSO NOTICED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. UPDATED 9/11/2006 - THE LEFT FRONT STRUT WAS NOISY DUE TO LOOSE BOTTOM STRUT BOLT. THE DEALER TIGHTENED END AND SECURED BOLT. THE CONSUMER FELT VIBRATION IN BRAKE PEDAL WHEN REVERSING AND MAKING TURNS. THE DEALER RESURFACED THE BRAKE ROTORS AND PADS. THE VIBRATION RETURNED. THE DEALER INDICATED THAT THE ROTORS WERE WARPED AND REPLACED THEM. THE VEHICLE'S ENGINE MADE NOISE. THE DEALER ADJUSTED ALL THE BELTS. THE CD PLAYER WOULD NOT EJECT PROPERLY. *NM

I PURCHASED MY 2003 KIA SORENTO WITH 17,000 MILES ON IT. I AM THE SECOND OWNER. SINCE I HAVE HAD THIS CAR, I HAVE HAD TO REPLACE AND/OR RESURFACE MY ROTORS AND BRAKE PADS AT LEAST 6 TIMES IN TWO YEARS. I HAVE TALKED TO TWO KIA DEALERSHIPS (ONE IN CLARKSVILLE, TN - THE OTHER IN MEMPHIS, TN) AND BOTH LIED TO ME AND SAID THEY DIDN'T SEE THAT TYPE OF PROBLEM EVER. I HAVE TAKEN MY CAR TO TWO OTHER MECHANICS THAT I TRUST AND THEY HAVE TURNED MY ROTORS, REPLACED MY ROTORS WITH GENUINE KIA PARTS AND NOTHING SEEMS TO HELP. JUST THIS WEEK, I HAD TO TAKE MY CAR IN AGAIN. AT THAT TIME, MY MECHANIC TALKED TO OUR LOCAL KIA DEALERSHIP, WHO THEN TOLD HIM THAT THEY NOW SEE THIS PROBLEM FREQUENTLY. I AM TIRED OF SPENDING MY OWN MONEY ON THIS PROBLEM THAT IS OBVIOUSLY A KIA DEFECT. KIA KNOWS THIS IS A PROBLEM AND SOMETHING NEEDS TO BE DONE. I WILL NEVER BUY A KIA AGAIN. I ONLY WISH I HAD RESEARCHED THIS PROBLEM BEFORE I BOUGHT MY CAR. THEN I WOULD HAVE FOUND OUT THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST KIA AT ONE TIME OVER THEIR SEPHIA HAVING THE SAME EXACT PROBLEMS. MY HUSBAND HAS A 1995 FORD RANGER AND WE'VE NEVER HAD TO DO ANY BRAKE REPAIR.

THE RESERVOIR ON MY 2003 KIA SORENTO RUPTURED AND ALL THE COOLANT LEAKED OUT WHILE I WAS DRIVING. I PULLED OFF THE HIGHWAY AND INTO A GAS STATION AND THE LET THE CAR COOL. I THEN ADDED IN ANTI- FREEZE AND FILLED IT WITH WATER AND DROVE ANOTHER 10 MILES AND DROPPED THE CAR AT A REPAIR SHOP. THE NEXT DAY THE CAR WOULD NOT START. THE KIA DEALERSHIP IS SAYING IT IS NOT COVERED UNDER WARRANTY. *JB

I HAVE HAD MY KIA SORENTO FOR ALMOST A YEAR AND I HAVE REPEATEDLY HAD TO CHANGE THE HEADLIGHTS AND TAIL LIGHTS. AT LEAST 8 TIMES FOR THE HEADLIGHTS AND 4 FOR THE TAIL. *NM

WHILE DRIVING ON SATURDAY, 7/15/06, I NOTICED A HIGH PITCHED NOISE WHILE STEERING. I WAS UNDER THE IMPRESSION THAT THE POWER STEERING FLUID WAS LOW. AFTER HAVING AN OIL CHANGE AND CAPPING OFF MY FLUIDS, THE NOISE CONTINUES AND REMAINS WHILE DRIVING. IT IS LOUD ENOUGH TO HEAR OVER THE RADIO AND THE AIR CONDITIONER AT THE SAME TIME. I HAVE PLACED THIS CAR IN THE SHOP FOR NUMEROUS REPAIRS SINCE ITS PURCHASE IN 2003 AND HAVE SPENT COUNTLESS AMOUNTS OF MONEY ON VARIOUS PROBLEMS, INCLUDING REPLACING THE BULBS, REPAIRING THE BRAKS, THE CHECK ENGINE LIGHT COMING ON IMMEDIATELY AFTER PURCHASE, THE AIR BAG SENSOR REMAINS ON AND THE LIST GOES ON AND ON. I HAVE PLACED NUMEROUS COMPLAINS TO KIA DIRECTLY AS WELL AS FILED A COMPLIANT WITH THE BETTER BUSINESS BUREAU TO NO AVAIL. IT WOULD BE MY ASSUMPTION THAT KIA WILL ONLY BE CONCERNED ABOUT FIXING THESE ISSUES OR RECALLING THESE VEHICLES ONLY AFTER SOME SERIOUS INCIDENTS HAVE OCCURRED.

DT*: THE CONTACT STATED THE HORN WORKS INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES FOR THE PROBLEM. THE FOURTH TIME, THE DEALERSHIP REPLACED THE DRIVER SIDE AIRBAG, WHICH DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. THE VEHICLE IS A 2003 KIA SARENTO.*AK

BOTH REAR INTERIOR DOOR PANELS AND LIFTGATE ARE RUSTING OUT ON VEHICLE THAT IS 1.5 YEARS OLD (AND GARAGE KEPT). KIA STATES THEY HAVE A "5-YEAR/50K MILE BUMPER-TO-BUMPER WARRANTY" FOR POOR CRAFTSMANSHIP & FAULTY MATERIALS. APPARENTLY, A BRAND NEW VEHICLE RUSTING OUT DOESN'T MEET KIA'S DEFINITION AS COVERED UNDER WARRANTY AND WILL NOT FIX IT. KIA'S WARRANTY IS OVERSTATED. NO VEHICLE (EVEN ONE'S BUILT INTO 1950'S RUST OUT WITH IN A YEAR. POOR MATERIALS....LOUSY WARRANTY. *TR

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH THERE WAS A SCREECHING NOISE THAT CAME FROM THE ENGINE. THE DEALER DETERMINED THAT THE BOLT ON THE DRIVE SHAFT PULLEY HAD SHEARED OFF AND THAT THE CRANK SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 7/13/2006 - *NM

DT*: THE CONTACT STATED WHILE DRIVING ON A PAVED STREET AT 35 MPH, THE DRIVERS SIDE-IMPACT AND BOTH FRONTAL AIR BAGS DEPLOYED. THERE WERE NO INDICATOR LIGHTS ILLUMINATED PRIOR TO THE INCIDENT AND THE VEHICLE DID NOT IMPACT ANYTHING TO CAUSE THE DEPLOYMENT. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WITHOUT INCIDENT. NO INJURIES WERE SUSTAINED AND SEAT BELTS WERE IN USE. THE VEHICLE WAS TOWED TO DEALER. UPON INSPECTION, THE COMPUTER DIAGNOSTIC TEST INDICATED THE VEHICLE HAD BEEN IN A MAJOR COLLISION. THE DEALER IS AWAITING APPROVAL FROM THE MANUFACTURER BEFORE REPAIRS ARE MADE. UPDATED 5/22/2006 - *NM

VEHICLE WENT IN FOR REPAIR OF HEATER CORE AT WHICH TIME THE DASHBOARD WAS REMOVED. 2 DAYS LATER THE AIRBAG LIGHT CAME ON AND STAYED ON. WENT BACK TO THE DEALER WHO SAID IT WAS GETTING TO MUCH OF A CHARGE BUT IT WAS NOT COVERED UNDER WARRANTY AND WAS NOT CAUSED BY THEM. WHEN ASKED WHAT CAUSED IT THEY DO NOT KNOW. THEY SAID IT WAS OK TO DRIVE THAT NOTHING WAS WRONG.*JB

HAVE HAD NOTHING BUT PROBLEMS WITH THE DASH CLOCK GOING OUT, HEADLAMPS-6 TIMES NOW, AND BRAKE LAMPS 3X IN 3 MONTHS! WAS TOLD BY SERVICE DEPT AT KIA THAT THE CAR OVER CHARGES ITSELF CAUSING PROBLEMS WITH THE ELECTRICAL SYSTEM. WROTE KIA A LETTER TRYING TO GET THEM TO TAKE CARE OF THE PROBLEM OR PAY ME BACK FOR THIS CAR AND BUY IT BACK ON 3/7/06. *JB

ROTORS WARP AND CAUSE A VIBRATION DURING BRAKING. FRONT ROTORS HAD TO BE RESURFACED AT 18,000 MILES. AT 41,000 MILES, FRONT ROTORS HAD TO BE REPLACED AND REAR ROTORS TURNED. I AM TAKING IT IN AGAIN AT 51,000 BECAUSE VIBRATION HAS RETURNED. *NM

HEADLIGHTS AND TAIL LIGHT KEEP GOING OUT AND FOG LIGHTS ALSO HAS HAPPENED 8 TIMES NOW. *NM

I AM THE ATTORNEY FOR THREE MINOR CHILDREN. THEY WERE SERIOUSLY INJURED, AND THEIR FATHER WAS KILLED IN A ROLLOVER IN LAS VEGAS, NEVADA IN FEBRUARY, 2006. THE REAR B.F. GOODRICH TIRE ON THE 2003 KIA SORENTO THAT THE FATHER WAS DRIVING BLEW OUT AND SEPARATED, RESULTING IN THE ROLLOVER. THE TIRE WAS APPARENTLY PLUGGED THE DAY BEFORE AT A LAS VEGAS TIRE SHOP. *JB

I HAVE A 2003 KIA SORENTO THAT KEEPS BURING BULBS, I HAVE HAD MY CAR FOR 3 YEARS NOW AND HAVE TO REPLACE BULBS EVERY OTHER MONTH IN MY CAR, THIS IS JUST THE HEADLIGHTS, I HAVE REPLACED THE TAIL LIGHTS TWICE SINCE HAVING MY CAR, BUT THE HEADLIGHTS LAST ONLY 1 MONTH TO 6 WEEKS. *NM

AIR BAG LIGHT CAME ON AND STAYED ON. TOOK TO KIA DEALERSHIP WHERE I PURCHASED 2003 KIA SORENTO (NEW) WAS TOLD THAT THE "CLOCK SPRING" NEEDED TO BE REPLACED AND THAT IT WAS VERY COMMON THAT THEY HAD TO BE REPLACED. I WAS TOLD THAT I HAD TO PAY FOR REPAIR. I ASKED IF IT WAS A COMMON PROBLEM THAT THEY HAD TO REPLACE A LOT WHY HAD IT NOT BEEN A "SAFETY ISSUE" AND A RECALL BEEN ENACTED. THEY DID NOT KNOW. *NM

ELECTRICAL FAILURE,COOLING SYSTEM FAILURE,ROUGH RUNNING-ENGINE MISFIRE PURCHASED CAR 2-22-2003 BRAND NEW THIS CAR HAS SPENT A LOT OF TIME ON THE DEALERS LIFT. ALSO HAS SEEN ITS SHARE OF TOW TRUCKS. IN THE PAST 1 1/2 YEARS I HAVE REPLACED 18 LEFT SIDE HEADLIGHTS,23 RIGHT SIDE HEADLIGHTS ,16 FOG LIGHTS,8 LICENSE PLATE LIGHTS AND 6 TAIL LIGHTS THE TRUCK HAS BEEN TO 3 DEALERS AND THEY ALL SAY ITS EITHER NORMAL OR IT'S ONLY BECAUSE I DID NOT BUY THE BULBS FROM KIA WELL SOME I DID AND THEY DO NOT LAST EITHER. THE LAST TIME IT WAS IN THEY HAD THE TRUCK FOR 9 1/2 MINUTES AND TOLD US THERE IS NOTHING WRONG AND FOR $149.00 THEY WILL PUT IN A NEW BULB. NO WARRANTY ON HOW LONG IT WILL LAST..... THE TRUCK ALSO MISFIRES AND THE DEALER ALSO CANNOT FIX IT THEY SAY THE COMPUTER SAYS ITS GOOD SO IT MUST BE GOOD. WELL YOU CAN FEEL THE MISFIRE EVEN THE DEALERS MECHANIC STATED IT IS MISFIRING BUT HE CANNOT FIX IT MAYBE AFTER THE WARRANTY IS OVER WE WILL BE ABLE TO FIND THE PROBLEM..... ANOTHER PROBLEM IS THE COOLING SYSTEM IN THE PAST 3 YEARS IT HAS HAD THE RECOVERY TANK REPLACED 2 TIMES THE RADIATOR REPLACED THE CONNECTING Y BEHIND THE MOTOR REPLACED ... I HAVE SPENT OVER $200.00 ON RENT A CARS WITH NO HELP FROM KIA EACH TIME MY CAR IS TOWED IN THIS CAR IS STILL UNDER WARRANTY SO WHY CANT THEY FIX IT O YEAH THE LAST THING IS THE FOG LIGHTS ARE MELTING OR SHALL I SAY ITS THE INSIDE CHROME COATING IS BURNING AND I WAS TOLD ITS NOT WARRANTY AND THERE ABOUT $85.00 EACH WHY WONT KIA MEET WITH ME ?????????????? CAN ANYONE PLEASE HELP ME. *NM

TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT AFTER HE GETS AN OIL CHANGE, THE VEHICLE'S EXTERIOR AND INTERIOR LIGHTS BLOW OUT. AS OF MAY 17, 2007, THE DOME LIGHT IS CURRENTLY OUT AND HAS BEEN SINCE NOVEMBER 25, 2005. KIA MOTORS STATED THAT EVEN THOUGH HER VEHICLE WAS UNDER WARRANTY, SHE STILL HAD TO PAY FOR THE REPAIR COSTS. KIA ALSO STATED THAT IN ORDER TO KEEP HER WARRANTY, THE CONTACT WOULD NEED TO PAY $1,000 PLUS THE REPAIR COSTS. THE DEALER AND THE MANUFACTURER HAVE NOT PROVIDED A SATISFACTORY EXPLANATION AS TO WHAT IS CAUSING THE FAILURE. THE FAILURE HAS OCCURRED APPROXIMATELY EIGHT TIMES. SHE STATED THAT THE BATTERY HAD TO BE REPLACED EVEN THOUGH IT WAS ALSO STILL UNDER WARRANTY. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 34,600. THE DEALER STATED GAS PEDAL STICKS WHEN ACCELERATING . THE CONSUMER STATED SHE HD TO PURCHASE 2 BATTERIES. UPDATED 06/07/07 *TR

ELECTRICAL FAILURE,COOLING SYSTEM FAILURE,ROUGH RUNNING-ENGINE MISFIRE PURCHASED CAR 2-22-2003 BRAND NEW THIS CAR HAS SPENT A LOT OF TIME ON THE DEALERS LIFT. ALSO HAS SEEN ITS SHARE OF TOW TRUCKS. IN THE PAST 1 1/2 YEARS I HAVE REPLACED 18 LEFT SIDE HEADLIGHTS,23 RIGHT SIDE HEAD LIGHT ,16 FOG LIGHTS,8 LICENSE PLATE LIGHTS AND 6 TAIL LIGHTS THE TRUCK HAS BEEN TO 3 DEALERS AND THEY ALL SAY ITS EITHER NORMAL OR IT'S ONLY BECAUSE I DID NOT BUY THE BULBS FROM KIA WELL SOME I DID AND THEY DO NOT LAST EITHER. THE LAST TIME IT WAS IN THEY HAD THE TRUCK FOR 9 1/2 MINUTES AND TOLD US THERE IS NOTHING WRONG AND FOR $149.00 THEY WILL PUT IN A NEW BULB. NO WARRANTY ON HOW LONG IT WILL LAST..... THE TRUCK ALSO MISFIRES AND THE DEALER ALSO CANNOT FIX IT THEY SAY THE COMPUTER SAYS ITS GOOD SO IT MUST BE GOOD. WELL YOU CAN FEEL THE MISFIRE EVEN THE DEALERS MECHANIC STATED IT IS MISFIRING BUT HE CANNOT FIX IT MAYBE AFTER THE WARRANTY IS OVER WE WILL BE ABLE TO FIND THE PROBLEM..... ANOTHER PROBLEM IS THE COOLING SYSTEM IN THE PAST 3 YEARS IT HAS HAD THE RECOVERY TANK REPLACED 2 TIMES THE RADIATOR REPLACED THE CONNECTING Y BEHIND THE MOTOR REPLACED ... I HAVE SPENT OVER $200.00 ON RENT A CARS WITH NO HELP FROM KIA EACH TIME MY CAR IS TOWED IN THIS CAR IS STILL UNDER WARRANTY SO WHY CANT THEY FIX IT O YEAH THE LAST THING IS THE FOG LIGHTS ARE MELTING OR SHALL I SAY ITS THE INSIDE CHROME COATING IS BURNING AND I WAS TOLD ITS NOT WARRANTY AND THERE ABOUT $85.00 EACH WHY WONT KIA MEET WITH ME ?????????????? CAN ANYONE PLEASE HELP ME. *NM

AIR BAG LIGHT KEEPS COMING ON. KIA FIXED THIS ISSUE AT LEAST 5 TIMES NOW THE LIGHT IS BACK ON AND THEY WILL NOT REPAIR BECAUSE I AM OUT OF WARRANTY. IF AIR BAG LIGHT IS ON AIR BAGS WILL NOT DEPLOY AT TIME OF IMPACT I HAVE 3 SMALL CHILDREN. THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. *TR

RUST SPOTS APPEAR ON THE REAR LIFTGATE WITHIN THE WARRANTY PERIOD FOR PAINT. BOTH AUTO MANUFACTURER AND DEALERSHIP DID NOT FOLLOW UP. THEN THE WARRANTY COVERAGE IS OVER AND THE PROBLEM IS GETTING WORST. *NM