NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Kia Sorento. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I WAS IN A COLLISION THAT WAS MY FAULT, I REAR ENDED A MINI VAN HIT A CONCRETE/STONE/ DIRT BARRIER AND MY AIR BAGS DID NOT DEPLOY.
I WAS IN AN AUTO ACCIDENT 8/18/17 TOSSED BACK AND FORTH LIKE A RAG DOLL MY AIR BAG DIDN'T DEPLOY ON IMPACT UNTIL THE 4TH TIME AND I WAS KNOCK OUT UNCONSCIOUS. DON'T RECALL MY SEAT BELT WORKED I RECALL BEING TOSSED BACK AND FORTH BACK AND FORTH AND TOOK MY LAST BREATH. THIS IS MY 3 TIME DOING THIS. IT WAS MOVING I WAS HIT IN AN ACCIDENT. *TR
MY CHECK ENGINE GOES ON AND OFF WHENEVER. PASSENGER AIRBAG LIGHT GROUT IT TO AUTOZONE FOR CHECK AND IT STATED SENSORS. MY SHOP SAYS THEY FIX IT AND IT CONTINUES I HAVE HAD THE CAR FOR ALMOST 2 YEARS NOW
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TIRE DISCOUNTERS FOR AN OIL CHANGE. IT WAS NOTICED THAT THE CHECK ENGINE AND OIL INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT 200 MILES LATER, THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO AUTO MALL OF DAYTON WHERE IT WAS NOTICED THAT THE VEHICLE WAS PROPERLY MAINTAINED AND THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000.
THE STEER WHEEL LOCKED UP WHEN I WAS COMING OFF HIGHWAY TO INTERSECTION. THIS HAS HAPPENED TWICE ALREADY.
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH AND FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER HOWEVER, A TECHNICIAN REVIEWED THE VEHICLE AND DIAGNOSED THAT THE THROTTLE ACTUATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
ON TWO SEPERATE OCCASIONS APPROXIMATELY 2 MONTHS APART ON START UP AND INITIAL DRIVE THE ENGINE SUDDENLY LOST ALL POWER, THE CHECK ENGINE LIGHT CAME ON AND THE ESC OFF LIGHT CAME ON. PULLED VEHICLE TO CURB, SHUT OFF ENGINE, WAITED SEVERAL MINUTES TO ONE HOUR, RESTARTED ENGINE AND HAD FULL POWER.. CHECK ENGINE LIGHT REMAINS ON FOR SEVERAL START UPS THEN RESETS ITSELF. THIS SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS COULD BE DEVASTATING AND POTENTIALLY LEAD TO FATALITIES.
TL* THE CONTACT OWNED A 2008 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SUDDENLY SURGED AT A HIGH RATE OF SPEED. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE, WHICH CAUSED THAT VEHICLE TO CRASH INTO A THIRD VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED WITH EXTREME FORCE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, AND A WHIPLASH. THE CONTACT WAS ALSO INJURED BY THE SEAT BELT. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A YARD AND DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
CHECK ENGINE AND ESC LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE. TRUCK IMMEDIATELY LOSES POWER.
PURCHASED THIS VEHICLE FROM A KIA DEALERSHIP NOW OUT OF BUSINESS IN FEBRUARY 2009 AS A NEW VEHICLE. THE ODOMETER READING TODAY IS 31000 MILES. DESPITE REGULAR KIA MAINTAINANCE A FEW WEEKS AGO WE NOTICED SLUGGISH ACCELERATION AND A HUM AT INCREASED SPEED FROM THE REAR END. WE TOOK IT TO A KIA DEALERSHIP AND WAS DIAGNOSED AS ENTIRE REAR AXLE ASSEMBLY NEEDED TO BE REPLACED AS WELL AS LEFT REAR TIRE. THE SERVICE TECH SAID IT WAS UNSAFE WITHOUT THE REPAIRS AND THE ORIGINAL MICHELIN LEFT DRIVER SIDE TIRE WAS CLOSE TO FAILURE. I NOTICE THAT NHTSAID# 10625749 COMPLAINT ON THIS SITE IS NEARLY IDENTICAL. AUTHORIZED REPLACEMENT OF REAR AXLE AT A COST OF $2219 AND PICKED UP VEHICLE YESTERDAY AND BOUGHT NEW TIRE FROM TIRE STORE. WHILE CAR IN KIA SHOP I NOTICED 10 YEAR 100000 MILE WARRANTY COVERED REAR AXLE SO CALLED KIA MOTORS USA AND OPENED A CASE. CASE STILL UNDER REVIEW BUT WAS SURPRISED TO LEARN KIA CLAIMS 100 K WARRANTY NOT APPLICABLE BECAUSE THEIR RECORD SHOWS WE ARE NOT THE ORIGINAL OWNER DESPITE ALL OUR PURCHASE DOCUMENTS SAY IT IS NEW AND NOT A USED OR DEMONSTRATOR WE PURCHASED. REALIZE THAT IS WARRANTY DISPUTE WITH KIA BUT SHOWS HOW KIA WILL TRY ALL IN ITS POWER TO COVER UP DEFECTS THEY SHOULD KNOW ABOUT AND NOT HONOR THEIR WARRANTY.
"TAKATA RECALL" I WAS HIT HEAD ON WHERE MY AIRBAGS NEVER CAME OUT. AIRBAG LIGHTS ARE ON BUT AIR BAGS NEVER DEPLOYED. I WAS AT A COMPLETE STAY STEAL WHEN I WAS HIT.
ON OCCASION, "PASSENGER AIR BAG OFF" LIGHT GOES ON WHILE AN ADULT (>120LBS.) IS SITTING IN THE FRONT PASSENGER SEAT.
THIS COMPLAINT IS ON A KIA SORENTO 2008 DOOR LOCKS. I BOUGHT THIS CAR NEW IN 2009, MY DRIVER'S DOOR WOULDN'T NOT OPEN FROM THE OUTSIDE, I HAD THE DOOR HANDLE CHANGED WHICH COST ME $200.00. NOW MY PASSENGER BACK LEFT DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE AND WITH TIME I'M SURE THE OTHER 2 LEFT WILL NEED REPAIR. HOW CAN KIA SAY, "THIS IS NOT A SAFETY ISSUE THEREFORE IT IS NOT A RECALL". THIS IS A SAFETY ISSUE WHEN I HAVE PASSENGERS IN THE BACK AND AN ACCIDENT OCCURS AND THEY ARE UNABLE TO GET OUT TO SAFETY. I HAVE A 4 DOOR CAR AND AFRAID TO DRIVE ANYONE AS PASSENGERS DUE TO THEIR SAFETY. FROM MY ONLINE RESEARCH THIS HAS BEEN AN OCCURRING PROBLEMS WITH KIA AND I'M GLAD THERE HAS BEEN NO DEATHS RESULTING FROM IT. BUT IF THIS PROBLEM IS NOT FIX AND KIA DOESN'T TAKE RESPONSIBILITY FOR A DEFECTED PARTS THERE WILL MOST LIKELY BE DEATH RESULTING FROM IT IN THE FUTURE. PLEASE HELP US OUT AND LET THIS BECOME A RECALL.
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED WHILE STARTING THE VEHICLE AND IN PARK, THE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT SUSTAINED LEFT ARM INJURIES AND LEFT LEG INJURIES DUE TO DEPLOYMENT OF THE AIR BAGS. MEDICAL ATTENTION WAS NOT REQUIRED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE'S PASSENGER ALERT SYSTEM, WHICH INFORMS WHEN THE SEAT WAS OCCUPIED, REMAINED ACTIVATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE SUSPENSION WAS UNSTABLE AT THE FRONT END OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE CONTROL ARMS NEEDED TO BE REPLACED. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT OF THE VEHICLE AND THE VEHICLE FAILED TO MOVE. AN INDEPENDENT MECHANIC CAME TO THE LOCATION AND STATED THAT THE FRONT WHEEL SUSPENSION FAILED AND THAT THE FRONT PASSENGER SIDE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHO REPLACED THE FRONT PASSENGER SIDE AXLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO SERVICE CAMPAIGN OR RECALL TO ADDRESS THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
A MARCH 2010 TECHNICAL BULLETIN ISSUED FOR THIS MAKE AND MODEL YEAR VEHICLE (TSB-023) OF FAULTY REAR DIFFERENTIAL. A MECHANIC AT DEALERSHIP INFORMED ME MY MAKE AND MODEL YEAR CAR HAS THIS PROBLEM, AND MADE ME AWARE OF THE MARCH 2010 TSB- 023. MECHANIC STATED MY WHEELS IN THE REAR WILL BECOME LOUDER THAN THE CURRENT NOISE I HAVE, THE WHEELS WILL GRIND, I WILL FEEL REAR VIBRATION. WITH 14 OTHER KIA SORENTO OWNERS WITH THIS SAME ISSUE, REPORTED REAR WHEELS LOCKED UP WHILE DRIVING DOWNHILL, AND SAW REAR WHEEL IN REAR WINDOW MOVING AWAY FROM THE VEHICLE. I PUCHASED VEHICLE IN 2016 WITH LOUD NOISE IN REAR THINKING IT WAS TYPES OF TIRES ON VEHICLE. I KNOW NOTHING WHAT A TSB IS. WHY DEALER KNEW OF THIS BUT NEVER SERVICED REAR DIFFERENTIAL? I HAVE 13000.00 AUTO LOAN AND NEED ALMOST 2000.00 TO REPAIR THIS ON A 2008 VEHICLE. TOYOTA HAS RECALLS FOR BAD REAR DIFFERENTIALS. HOW DOES KIA NOT HAVE TO RECALL ON THIS? THIS ISSUE DEALER NEVER CORRECTED SO THAT CONSUMER BECOME RESPONSIBLE.
IN JAN 18 2016 NOT KNOWING OF ANY RECALL AS WE MOVE FROM OUR HOME ADDRESS AT THE TIME TO NEW ADDRESS, WE TOOK THE KIA TO DEALER BECAUS THE PASS AIR BAG SHOWS: OFF. DEALER JUST TOLD US THIS WILL COST $1800 TO FIX AND NEVER EVEN BOTHER TO CHECK ON RECALLS. NOW WHEN WE CHECK NHTSA FOR THIS VEHICLE WE FOUND THE RECALL CAMPAIGN # 11V473000 . WR CALL KIA MOTORS AND THEY REFUSE TO HONOR THE CAMPAIGN RECALL ON PASS AIR BAG ON OUR TRUCK CLAIMING THE PART AFFECTED THAT MAKES HAS NOTHIN TO DO WITH THE AIR BAG !! PASSENGER AIR BAG CONTINUES TO BE OFF SO WHEN WE RIDE IN THE SUV I HAVE NO PROTECTION. WE CALLED KIA TODAY 7/23/20 AND THEY REFUSED TO HONOR IT OR INSTRUCT DEALER TO REPARIR IT . IF THE PART AFFECTED HAS NOTHING TO DO WITH IT, THEN WHY IS THE AIR BAG NOT WORKING IF THIS WAS CORRECT? PLEASE HELP US BECAUSE OF UR MOVING FROM ONE ADDRESS TO ANOTHER WE WERE NEVER TOLD AND IN THE BLOGS AND YOUR WEBSITE ALL KIAS HAVE THE SAME PROBLEM WITH THE PASSENGER AIR BAGS
AIR BAG INDICATOR LIGHT ON. DEALER TEST SHOWED PROBLEM IS WITH THE SENSOR LOCATED INSIDE THE DRIVER SIDE SEAT. THEY SAY THE SOLUTION REQUIRES ME TO REPLACE THE DRIVERS SIDE SEAT FOR $2500.
AIR BAG LIGHT CAME ON IN DASHBOARD AFTER STARTING THE CAR AND STAYED ON, ALSO LIGHT STATING PASSENGER AIRBAG IS OFF GOES ON AN OFF. TOOK THE VEHICLE TO THE DEALERS BACK ON 8/9/12 FOR PASSENGER AIRBAG LIGHT, SUPPOSEDLY IT WAS REPAIRED BUT STILL HAPPENING. TOOK VEHICLE TO DEALER FOR AIR BAG LIGHT IN DASH WAS ADVISED B1448 OCS, PASSENGER BOTTOM SEAT WOULD NEED TO BE REPLACED WHICH WOULD COST $2219.34. INFORMED DEALER CHOOSING NOT TO HAVE REPAIRED, FEEL IT SHOULD BE COVERED UNDER RECALL 11V473000, THEY STATED MY VEHICLE IS NOT PART OF RECALL
I HAVE HAD TO REPLACE LOW BEAM HEADLIGHT BULBS AT LEAST 3 TIMES IN THE 3 YEARS I HAVE OWNED MY CAR. JUST HAD MY RIGHT PASSENGER SIDE REPLACED AGAIN, WAS WORKING IMMEDIATELY AFTER BEING REPLACED, AND NOW THE NEXT MORNING WHEN I GET IN MY CAR NEITHER HEADLIGHT WORKS. I AM A SINGLE MOM ON A FIXED INCOME AND I CANNOT AFFORD TO KEEP REPLACING THESE BULBS AT $20 EACH TIME.
AFTER STOPPING AND LOOKING FOR ONCOMING CARS AND STARTING AGAIN, THE CAR JETTISONED CAUSING ME TO HIT ANOTHER CAR AND THE CAR WOULDN'T STOP FOR ABOUT A HALF BLOCK.
THE ENGINE MAKES A HIGH PITCH WHINING NOISE. HAVE NOT HAD ANY REPAIRS AS OF YET. KIA THINKS IT'S THE TIMING CHAIN TENSIONER. KIA STATES THIS WILL COST 4000 OR MORE TO FIX
EVERY 6 MONTHS THE ENGINE LIGHT AND ECS OFF LIGHTS COME ON AND THE CAR LOSES POWER INTERMITTENTLY. THIS IS DANGEROUS WHEN IT HAPPENS ON THE FREEWAY. I BOUGHT THE CAR FROM CARMAX IN JULY 2014. BY NOVEMBER, IT STARTED TO HAVE THE ISSUE, IT PROGRESSED AT I CHECKED IT ON THE INTERNET AND SAW A RECALL AND BROUGHT IT IN TO CITY KIA IN ORLANDO. THE MECHANIC COULD NOT FIND AN ISSUE WHY THE ENGINE LIGHT WAS ON AND THERE WAS NO CLEAR CODE. HOWEVER, WHEN HE REPLACED THE RECALL LAMP SWITCH PART IT WENT AWAY UNTIL NOW (OCT 2015). IT IS CLEAR TO ME THAT THERE IS AN ISSUE WITH THE ELECTRICAL SYSTEM THAT CAN CAUSE THE LOSS OF POWER. THERE ARE NUMEROUS COMMENTS FROM OTHERS WITH THE SAME ISSUE AND THE SAME SYMPTOMS. I EXPECT CARMAX AND KIA UNDERSTAND THERE IS AN ISSUE. I BOUGHT THE CAR WITH 32K MILES ON IT FROM CARMAX AND IT ALREADY HAD 2 PREVIOUS OWNERS. THE AVERAGE KIA MECHANIC SEEMS INCAPABLE OF DIAGNOSING AND RESOLVING THIS ISSUE. THEY WILL JUST CHANGE OUT PARTS EVERY 6 MONTHS AND HOPEFULLY RESET THE ELECTRONICS SOMEHOW. I AM A LICENSED MECHANICAL ENGINEER AND SAFETY ENGINEER WORKING IN THE RIDE INDUSTRY FOR 30 YEARS. I BELIEVE THIS IS A SAFETY ISSUE AND I WOULD LIKE KIA TO EITHER FIX IT OR TAKE MY CAR BACK OR CARMAX TO TAKE THE CAR BACK. THE LOSS OF POWER CAN OCCUR WHEN YOU START OR WHEN YOU ARE DRIVING. THE ENGINE LIGHT AND ECS LIGHT COME ON AND ALWAYS ACCOMPANY THIS ISSUE. TYPICAL POSTS ON INTERNET JUN 30, 2014 - CHEEKTOWAGA, NY - POWER TRAIN TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SLOWLY DECELERATED TO 20 MPH. THE SERVICE ENGINE AND ESC SENSORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
THE AIRBAG LIGHT IS ON WITH THE TROUBLE CODES OF B1511, B1513, AND B1448 ALL AT THE SAME TIME. I FIND IT HARD TO BELIEVE THAT ALL THIS GOES WRONG AT THE SAME TIME.
WHEN DRIVING UP HILL AT 35 MPH IN AUTOMATIC DRIVE OUR VEHICLE LOSES POWER. WHEN PUSHING DOWN ON GAS PEDAL, IT DOES NOT RESPOND. WE TOOK IT TO A LOCAL MECHANIC WHO TEST DROVE IT AND EXPERIENCED SAME PROBLEM. WHEN USING MANUAL SHIFT THE CAR DOE NOT LOSE POWER AND RESPONDS WHEN GOING UP HILL. WE WERE TOLD IT GOES FROM FIRST GEAR TO FIFTH GEAR IN ABOUT 500 FEET WHEN IN AUTOMATIC DRIVE. LOCAL MECHANIC CALLED KIA DEALS IN SPOKANE AND I WENT TO EDMARK KIA IN NAMPA EACH DEALERSHIP CLAIMS TO KNOW NOTHING ABOUT THIS PROBLEM. ESC LIGHT IS ALSO ON.
I'VE OWNED THIS VEHICLE FOR LESS THAN A YEAR AND HAVE OBSERVED SEVERAL AFFECTED PARTS THAT PRESENT SIGNIFICANT SAFETY ISSUES AND SUBSTANTIAL CONCERNS TO MY OVERALL WELFARE. MOST ALARMING IS THE VEHICLE LOSES POWER DURING OPERATION EITHER IN AND INABILITY TO ACCELERATE OR THE COMPLETE LOSS OF POWER WHILE MERGING OR DRIVING WITH THE FLOW OF TRAFFIC ON THE HIGHWAYS AND INTESTATES. THE ESC AND CHECK ENGINE LIGHTS COMES ON INTERMITTENTLY AND REMAIN ON UNTIL ENGINE IS TURNED OFF. THE DASH PANEL LIGHTS FLICKERS OFF/ON WHEN BRAKE PEDAL IS ENGAGED. THE BACK DRIVERS BRAKE LIGHT GOES OUT SPORADICALLY. IN THE EVENT THAT THERE IS A NEED TO CUT THE HEAD LIGHTS OR WINDSHIELD WIPERS ON WHILE THE CAR IS IN MOTION, THERE IS A COMPLETE LOSS OF POWER OR ACCELERATION AND THE CAR WILL SLOW TO A COMPLETE STOP IN THE MIDST OF HEAVY TRAFFIC CONDITIONS. THE PASSENGER AIR BAG LIGHT IS CONSISTENTLY ON. THE CRUISE CONTROL FUNCTION COMES ON WHILE TRAVELING ON THE HIGHWAY WITHOUT PROMPTING AND THE PANEL KEYS ARE NON RESPONSIVE TO OFF ON COMMANDS. THERE IS ALSO A HEAVY SHAKING THAT OCCURS ON THE FRONT END WHEN TRAVELING AT SPEED OF 55 MPH OR GREATER.
MY GRANDDAUGHTER OPENED THE REAR PSGR DOOR ON THE DRIVERS SIDE AND IT BROKE OFF AND THE FRONT PASSENGER DOOR IS ABOUT TO BREAK OFF I TOOK IT TO LUTHER KIA IN INVER GROVE HEIGHTS AND THEY SAID THAT IT WOULD COST $322.00 TO FIX THE BROKEN HANDLE. I TOOK IT TO A BODY SHOP AND THEY TOLD ME THAT IN HIS 12 YEARS WORKING WITH CARS THAT A DOOR HANDLE WOULD BREAK OFF LIKE THAT AND HE ALSO SAID THAT THE FRONT PSGR DOOR WILL HAVE TO BE REPLACED ALSO. AND THEY WOULD CHARGE $368.00 FOR BOTH DOORS. I TALKED TO A LADY AT MY JOB SHE JUST BOUGHT A 2013 KIA SORRENTO AND SHE SAID THAT WHEN SHE PURCHASED IT THE DOOR HANDLES WERE MISSING AND THEY WERE GOING TO REPLACE THEM FOR FREE SINCE SHE JUST BROUGHT THE CAR. BUT THEY SOLD HER THE CAR WITH 2 HANDLES MISSING I FEEL THAT THERE IS DEFINITELY SOMETHING WRONG WITH THE THE DOOR HANDLES ON THESE CARS. HAVE THERE BEEN ANY OTHER COMPLAINTS ABOUT DOOR HANDLES MISSING. I ALSO HAD TO REPLACE MY REAR BRAKE LIGHT TWICE AND MY SISTER WAS FOLLOWING ME AND SHE SAID THAT MY BRAKE LIGHT WOULD SOMETINE GO ON THEN NOT. I WAS ALSO STOPPED BY A POLICE OFFICER ABOUT THE SAME REAR BRAKE LIGHT AND I GOT IT FIXED THEN MONTH LATER IT DID THE SAME THING.
EXITING A STRIP CENTER TO CROSS 2 LANES OF TRAFFIC AND MAKE A LEFT TO MERGE INTO TRAFFIC, I ACCELERATED IN A SAFE GAP ONLY TO FIND MY VEHICLE HAD ALMOST NO ACCELERATION. I WAS NEARLY IN A SIDE IMPACT COLLISION IF NOT FOR THE EXCELLENT AWARENESS AND REACTION OF THE OTHERS ON THE ROAD. I PULLED IMMEDIATELY INTO A PARKING LOT TO TRY TO FIND OUT WHAT HAD HAPPEN. AT THIS TIME MY CHECK ENGINE LIGHT AND THE ESC OFF LIGHT WERE ON. THEY WERE NOT WENT I STARTED THE TRIP FROM MY HOUSE ABOUT 1 MILE AWAY. I SHUT THE CAR OFF AND RESTARTED AND THE ESC OFF LIGHT WAS NO LONGER THERE, BUT THE CHECK ENGINE WAS. THE NORMAL POWER HAD BEEN RESTORED BACK TO MY CAR. I DROVE TO AN AUTO PARTS SHOP AND HAD THEM PULL CODES ON THE VEHICLE. IT RETURNED 2 CODES: 1. P2138 (THROTTLE/PEDAL POSITION SENSOR/SWITCH "D"/"E" VOLTAGE CORRELATION, 2. P2106 (THROTTLE ACTUATOR CONTROL SYSTEM - FORCED LIMITED POWER). I ASKED THEM TO CLEAR THE CODES AND THEY DID. MY DRIVE HOME TRIGGERED NO LIGHTS. AFTER A MONTH THE SAME ISSUE HAPPENED AND I CLEARED THE CODES ONCE AGAIN. IT NOW HAPPENS 6 MONTHS TO YEAR MOSTLY WHEN THE TEMPERATURE GET REALLY WAR (USUALLY JULY). I GOT ON THE INTERNET TO RESEARCH THE ISSUE AND WAS AMAZED TO FIND HOW MANY PEOPLE WERE HAVING THE EXACT SAME ISSUE. ALL WERE THE SAME STORY OF SUDDEN AND UNEXPECTED LOSS OF POWER, BOTH LIGHTS ON, NEAR ACCIDENTS, FEAR FOR ONE'S SAFETY. LITERALLY HUNDREDS AND HUNDREDS. THERE WERE MANY POSTS OF THOSE THAT WENT TO DEALER OR CALLED KIA WITH EITHER EXORBITANT REPAIR COSTS, LACK OF CONCERN, AND NO KNOWLEDGE OF THE ISSUE. FOR MOST, THE PROBLEM WAS NEVER COMPLETELY SOLVED WITH DEALER REPAIRS AND INTERMITTENTLY HAPPENS. THIS IS A DANGEROUS PROBLEM AND PEOPLE WILL DIE, OR MOST LIKELY ALREADY HAVE. TOO MANY PEOPLE WITH THE SAME PROBLEM NOT TO HAVE A RECALL FOR KIA OWNERS AND THEIR CHILDREN'S SAFETY. PLEASE HELP.
VEHICLE LOST POWER WHILE DRIVING 30MPH SINCE THEN IT WILL START NOW BUT SHUTS OFF AFTER A BLOCK'S DRIVE. LIMPED IT HOME AND HAVE BEEN READING ON LINE THIS IS NOT AN UNCOMMON PROBLEM. WE'VE HAD IT IN FOR RECALL (FRONT SEATBELT LIGHT) AND THE ESC LIGHT ILLUMINATION WAS DISMISSED AT THAT TIME.
MY 2008 KIA SORRENTO, WITH ONLY 92K MILES ON IT... I HAD IT IN THE SERVICE SHOP AT THE KIA DEALER, FOR A NOISE COMING FROM THE ENGINE.. THEY INFORMED ME IT WAS THE MAIN BARRING GOING OUT.. AND THEY QUOTED ME 12K TO REPLACE MY ENGINE AS A FIX... OF COURSE I SAID NO, THAT WAS 3 YEARS AGO, MY SORRENTO IS STILL SITTING IN MY DRIVEWAY UN-DRIVEN, WHICH IS COMPLETELY PAID OFF.. INSTEAD I PURCHASED ANOTHER CAR FROM KIA... RECENTLY I HAVE SEEN NUMEROUS REPORTS OF THE SAME PROBLEMS ON NEWER VERSIONS OF THE SORRENTO'S... I WROTE KIA CORPORATE, ABOUT THIS, AND OF COURSE NO RESPONSE BACK FROM THEM AT ALL. I AM A LOYAL KIA DRIVER, HOWEVER I WISH KIA WOULD STEP UP AND CLAIM RESPONSIBILITY OF THIS MAIN BARRING DEFECT.. A LOUSY $20 DOLLAR PART FAILED ON A 30K PURCHASED SORRENTO, AND THEY WILL NOT ANSWER ME BACK.
WE HEARD GRINDING NOISES WHEN DRIVING OUR 2008 KIA SORENTO. WHEN APPLYING THE BRAKES, THE STEERING WHEEL BEGAN PULLING, JERKING, AND LUNGING. WE NOTICED NICKEL-SIZE CHIPPED PIECES OF METAL IN THE DRIVE THAT HAD FALLEN FROM UNDERNEATH THE CAR. WE TOWED THE CAR TO OUR LOCAL AUTO REPAIR SHOP. THE MECHANIC DISCOVERED THAT THE RIGHT WHEEL BEARING HAD DISINTEGRATED; THE ROTOR AND HUB TO RIDE INTO THE CALIPER AND SEIZE--THE WHEEL WAS WITHIN SECONDS OF FLYING OFF THE AXLE. THEY HAD DIFFICULTY FINDING PARTS BECAUSE THIS SEEMED TO HAVE BEEN A COMMON PROBLEM WITH KIA SORENTOS. I CONTACTED THE NEWLY OPENED KIA DEALERSHIP ABOUT THE RECENT CAR REPAIR AND THAT AFTER HEARING OF THE DIFFICULTY IN FINDING PARTS AND BEING TOLD THAT THIS HAS BEEN A COMMON PROBLEM, I WAS EXTREMELY DISAPPOINTED THAT THERE WAS NO RECALL ON THIS REPAIR. I WAS TOLD THAT THE ENTIRE REPAIR IS COVERED UNDER THE 100,000 MILE WARRANTY (MILEAGE ON THE KIA WAS 90,317). I WAS DIRECTED TO KIA OF AMERICA (1-800-333-4542) TO SUBMIT A REIMBURSEMENT REQUEST FOR THE REPAIR. MY CLAIM WAS DENIED SIMPLY BECAUSE WE HAD NOT TAKEN THE CAR TO A KIA DEALERSHIP FOR REPAIR. I ASKED FOR AN APPEAL AND WAS DIRECTED TO THE REGIONAL OFFICE. THE KIA REPRESENTATIVE MISTAKENLY STATED THAT WE HAD SAID WE KNOWINGLY WERE AWARE THAT THE CAR WAS COVERED UNDER WARRANTY BUT WE TOOK THE CAR ELSEWHERE. I STATED THIS WAS INCORRECT--THAT WE HAD NO IDEA WHAT THE PROBLEM WAS AND THAT WE TOOK IT TO THE SAME PLACE WE ALWAYS GO. I ASSURED KIA OF AMERICA, IF WE HAD KNOWN THAT THE REPAIR WAS COVERED BY A WARRANTY, WE WOULD HAD THE CAR TOWED TO THE NEWLY OPENED KIA DEALERSHIP. BOTTOM LINE: KIA OF AMERICA DOES NOT STAND BEHIND THEIR WARRANTY. OUR MAJOR CONCERN IS WITH THE SAFETY OF OUR FAMILY AND DRIVING A WELL-MAINTENANCED CAR. OUR REQUEST IS THAT KIA OF AMERICA HONOR THE WARRANTY. PLEASE INVESTIGATE WHY A RECALL HAS NOT BEEN ISSUED ON THIS CONCERN. *TR
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE LAMP SWITCH GROUND WIRE WAS REPLACED. THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 02/05/16*LJ UPDATED 4/23/18*JB *CN
I have to push the brake pedal almost to the floor to stop the car. This vehicle has been like this for quite some time now .It's not master cylinder as that has been looked at serval times.I just don't know if the car brakes just won't work one day.I find this to be a huge safety issue.There was a class action suit for a defect with ABS control module is this the problem with the brakes?
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING 60 MPH, THE ESC, PASSENGER SIDE AIR BAG, AND MOTOR LIGHT ILLUMINATED BEFORE THE VEHICLE LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APROXIMATE FAILURE MILEAGE WAS 180,000.
WAS DRIVING AT A 35 MPH SPEED WHEN I TRIED TO BREAK AND INSTEAD THE VEHICLE ACCELERATED CAUSING ME TO HIT THE VEHICLE I FRONT OF ME. IT WAS AT THE SHOP FOR REPAIR FOR A WEEK THE BREAKS WHERE CHECKED. 2 HOURS AFTER THE CAR WAS OUT THE SHOP I WAS TURNING WHEN INSTEAD OF BREAKING IT ACCELERATES AGAIN CAUSING THE VEH TO LOOSE CONTROL AND HIT THE CURB. I ONLY HAD THE SUB FOR 3 MONTHS AND NEARLY CAUSE ACCIDENTS 3 TIMES... ALSO ON THE HIGHWAY THE BRAKES WON'T WORK I HAVE TO PRESS ON THE BRAKE PEDAL VERY HARD AND STILL TAKES A LONG TIME TO BRAKE. THE VEHICLE IS NOT SAFE AT ALL. *TR
WE WERE DRIVING ON A BUSY FREEWAY ON THE WAY TO WORK, THE STEERING WHEEL STARTED GETTING STIFF SO WE SLOWED DOWN AND MOVED OVER TO THE FAR RIGHT. THE CAR DIED BUT WE WERE ABLE TO COAST OVER OUT OF TRAFFIC THOUGH THE BACK OF THE CAR WAS STILL NOT OUT ALL THE WAY DUE TO THE ANGLE. WE WERE NOT ABLE TO STEER AND STRAIGHTEN THE CAR. THE CAR WOULD NOT START. WE CALLED ROADSIDE ASSISTANCE AND THEY WERE UNABLE TO JUMP THE CAR. IT WAS TOWED TO A MECHANIC. THE ENGINE WAS LOCKED. THE MECHANIC SAID A SCREW BROKE OFF. THERE WAS AN ISSUE WITH THE CRANKSHAFT. I HAD TO GET A NEW ENGINE PUT IN AT THE COST OF JUST OVER $2400. *JS
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE FRONT PASSENGER SEAT OCCUPIED, THE PASSENGER AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SYSTEM FAILED AND THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. UPDATED. 06/09/15 *TA THE DEALER INFORMED THE CONSUMER THE SEAT NEEDED TO BE REPLACED DUE TO THE LIGHT NOT GOING OFF. UPDATED 08/04/15*JB
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND HESITATED TO RESPOND. THE ESC AND THE ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON FIVE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. MA 10/15/2015 *CN
DIM LIGHTS BOTH QUIT AT THE SAME TIME IN EARLY MORNING (DARK) DRIVING. *TR
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER AIR BAG OFF WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR IN THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 90,000.
I HAVE HAD NOTHING BUT PROBLEMS WITH MY 2008 KIA, FIRST IT WAS THE FRONT ROTORS REPLACED THREE TIMES WITHIN 3 MOS. AFTER MULTIPLE DIAGNOSES TO FIGURE OUT THE PROBLEM. I HAVE HAD ACCELERATION PROBLEMS, I JUST PUT 800.00 IN NEW ROTORS AND TIRES AND FUEL/AIR INDUCTION SERVICES. THEN THE OTHER DAY DRIVING 45 MPH THE VEHICLE STARTED TO SHAKE, MAKING A THUD THUD THUD NOISE IN THE FRONT END, FELT LIKE I HAD A FLAT TIRE, I PULLED OVER, NO FLAT TIRES. I STARTED DRIVING AGAIN AND IT HAPPENED AGAIN, WORSE THAN THE FIRST TIME IT SOUNDED LIKE A HELICOPTER IN MY VEHICLE AND IT VIBRATED AND WHILE SLOWLY DRIVING IT FELT LIKE IT WAS GLIDING. I WAS AFRAID THE WHEELS WERE GOING TO FALL OFF, I TOOK IT TO THE DEALER IMMEDIATELY AND THEY CALLED ME LATER WITH THE DIAGNOSES OF A CARRIER BEARING COMING APART, THE CARRIER BEARINGS ARE NOT ABLE TO BE REPLACED ALONE, THE WHOLE DRIVE SHAFT HAS TO BE REPLACED AS IN THIS MODEL IT IS ALL ONE PIECE. TO REPLACE THE DRIVE SHAFT IT WILL COST $1100.00 TO REPLACE. I DECLINED THE REPAIRS I CAN NOT AFFORD THAT, ESPECIALLY AFTER ALL THE MONEY I HAVE HAD TO INVEST IN THIS VEHICLE JUST TO KEEP IT RUNNING. I FEEL KIA SHOULD STAND BEHIND THEIR PRODUCTS, I WILL NEVER BUY ANOTHER KIA. THANK YOU FOR YOUR TIME IN THIS MATTER. *TR
FOR THE 3RD TIME IN AS MANY YEARS, THE CHECK ENGINE LIGHT AND ESC LIGHT COME ON AT THE SAME TIME CAUSING THE CAR TO GO INTO LIMP MODE. SOMETIMES IT WILL RESET IF YOU TURN THE CAR OFF AND RESTART. HAVE REPLACE CATALYTIC CONVERTER. SEE THIS IS A COMMON THEME WITH THIS CAR. I HAVE NO IDEA WHY IT HAS NOT BECOME A RECALL. WHEN LOSING ALL POWER ON HWY IN TRAFFIC THIS IS SURE TO BECOME A FATALITY ISSUE BEFORE LONG. I WOULD THINK THE COMPANY WOULD RATHER RECALL BEFORE IT BECOMES A LAWSUIT.. *TR
THE VEHICLE IS MAKING A NOISE COMING FROM THE REAR END. I HAD THE DEALER WHERE I PURCHASED THE KIA SORENTO DIAGNOSE THE PROBLEM. THEY CONFIRMED REAR CARRIER ASSEMBLY ( REAR DIFFERENTIAL GEARS) NEEDED TO BE REPLACED AT A COST OF $1942.00. UPON FURTHER RESEARCH I FOUND OUT IT'S A COMMON PROBLEM WITH THAT YEAR VEHICLE DUE TO SUB-STANDARD SUPPLIER PARTS. VECHICLE WARRANTY 5YR/60,000 MLIES ;NOT COVERED. I BELIEVE THIS IS A PREMATURE AND A MANUFACTURER DEFECT , THAT MAKES THE VEHICLE UNSAFE AND A DANGER ON THE ROAD. THE VEHICLE HAS LOSE POWER (NOT STALLED) WHILE DRIVING THE VEHICLE(NOT SURE IF RELATED TO PROBLEM. *TR
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SLOWLY DECELERATED TO 20 MPH. THE SERVICE ENGINE AND ESC SENSORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
AFTER REMOVING THE GEAR FROM REVERSE TO DRIVE, THE ACCELERATION WILL NOT COMPLY, GOES LESS THAN 10 MPH WHILE PRESSING ON THE GAS. I STOPPED AND SWITCHED BACK TO PARK. TRIED THE DRIVE GEAR AGAIN, AND IT WAS STILL NOT ACKNOWLEDGING THE CHANGE, IT RESPONDS LIKE IT'S IN NEUTRAL. I PARKED FOR A FEW MINUTES AND TURNED OFF THE VEHICLE. AFTER 10 MINUTES I TRIED IT AGAIN AND IT WAS FINE. THIS HAS SINCE HAPPENED ON FOUR DIFFERENT OCCASIONS. AFTER THE FIRST INCIDENT I HAD THE VEHICLE CHECKED BY A MECHANIC, TOLD THE TRANSMISSION WAS FINE, NO SIGN OF THE PROBLEM. PROBLEM HAS OCCURRED IN PUBLIC AREAS WHERE HELP MAY NOT BE AVAILABLE SHOULD THE GEARS NOT CORRECT THEMSELVES. THE PROBLEM USE TO OCCUR ONLY COMING OFF A SLANTED PARKING AREA LIKE A DRIVEWAY, BUT IT'S STARTED HAPPENING WHILE PARKED ON A LEVELED PARKING SPACE ALSO. *TR
WHILE ATTEMPTING TO PUMP GAS INTO THE TANK, IT FORCEFULLY SPEWED OUT ALL UP MY ARM AND ON MY FEET BEFORE I COULD JUMP BACK OUT IF THE WAY. I TRIED AGAIN, THIS TIME VERY SLOWLY BUT IT SPEWED OUT AGAIN. HAVING ENOUGH GAS TO GET HOME, I LEFT THE CAP LOOSE. BY THE NEXT DAY, IT HELD THE GASOLINE JUST FINE. SO I CONTINUED TO LEAVE THE CAP LOOSE, WHICH WAS WORKING UNTIL YESTERDAY. I WAS OUT OF TOWN SHOPPING. THE LOW FUEL LIGHT CAME ON, SO I ATTEMPTED TO GET GAS BUT IT SPEWED OUT ALL OVER MY ARM AND FEET AGAIN. FORTUNATELY, THERE WAS A KIA DEALERSHIP NEARBY AND I HAD ENOUGH GAS TO GET THERE. AS OF TODAY, THEY TELL ME THAT TWO VALVES ARE CLOGGED AND REPAIRS WILL BE AROUND $500 ASSUMING THE CHARCOAL FILTER IS OKAY, WHICH THEY HADN'T YET CHECKED WHEN THEY CALLED ME. IN RESEARCH, I DISCOVERED THAT 2003-04 KIA SORENTOS WERE RECALLED FOR FAULTY FUEL VALVES THAT RESULTED IN THE EXACT SPEWING PROBLEMS I EXPERIENCED. MINE IS A 2008 BUT SEEMS TO HAVE THE SAME PROBLEM. THIS IS NOT DUE TO NEGLECT OF MAINTENANCE OR TO ROUTINE WEAR AND TEAR. I DON'T FEEL THAT I'M FINANCIALLY RESPONSIBLE FOR THIS. I DO FEEL VERY FORTUNATE THAT I WASN'T BURNED. I AM STILL LEERY OF DRIVING IT AFTER REPAIR THOUGH IN FEAR OF A GAS TANK EXPLOSION. *TR
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED TO 20 MPH WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE SEC AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
AUTO HAS A DASHBOARD ALERT WHEN SOMEONE SITS IN THE PASSENGER SEAT. THE WARNING LIGHT GOES OUT AND THERE BY ARMING THE PASSENGER SIDE AIR BAG. IF THIS LIGHT DOESN'T GO OUT, THE AIRBAG SYSTEM ON THE PASSENGER SIDE WILL NOT ACTIVATE. I WENT TO THE KIA DEALER TO CONFIRM THIS IS WHAT WOULD HAPPEN. HE SAID IF THE LIGHT STAYS ON, THE SYSTEM WILL NOT ACTIVATE. HE STATED THAT IT WAS BECOMING A PROBLEM IN MY MODEL OF KIA. IT IS APPROXIMATELY $2,000.00 TO REPAIR. TO ME THIS IS A SAFETY CONCERN WORTHY OF FURTHER ACTION BY YOUR AGENCY. *TR
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER AIR BAG LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 169,720. UPDATED 6/10/14*CN