There are 28 owner-reported brakes complaints for the 2015 Kia Sorentoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The entire car failed as it caught fire. I wasn't able to break or put the car into park and it rolled to a stop while smoke was coming through the vents. Because of this, my passenger and I exited the vehicle and crossed the expressway while a highway patroller was directing traffic away from the car. Within 2 minutes the car was engulfed in flames. The car is not available for inspection as it was towed away and disposed of. The safety of myself and the passenger were at risk because the entire car broke out in flames and soon exploded. If we stayed in the car for any longer than we did, we would have died. UNKOWN. I do not believe that the vehicle has been inspected. The warning lights all turned on at exactly the same time, about 3-5 seconds before the car completely stopped.
The contact owned a 2015 Kia Sorento. The contact stated that the vehicle was driven to a store, and when the vehicle was turned off, the contact saw smoke and fire coming from the hood. The contact went into the store to get a fire extinguisher and bystanders used their fire extinguishers and attempted to extinguish the fire. The Fire department extinguished the fire. There were no occupants in the vehicle. No injuries were sustained. The contact stated that all vehicles were moved away from the fire, however, one vehicle was not moved. The contact stated that the vehicle was not on fire and it was unknown if there was damage to the vehicle. There were no occupants in that vehicle. There was a fire department report filed. There was a police report filed. The vehicle was destroyed. The vehicle was towed to the contact's residence. The contact discovered the NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic), however, the contact was not notified that their VIN was included. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.
The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to the remedy for NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); the VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,000.
rear brake lights stay on while car is running. Go off when car shut off
The contact owns a 2015 Kia Sorento. The contact stated that his vehicle had burst in flames while parked in his drive way. The contact called the fire department, however he was able to extinguish the flames using hand held extinguishers. The contact stated that the damage was contained to the front end of the vehicle, the engine compartment, the fire wall and the passenger front side. The fire department issued a report. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed and was not repaired. The contact stated that the vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The contact had searched online and related the fire to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) which was associated to his VIN. The failure mileage was approximately 155,000.
The contact owns a 2015 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart after several attempts. The contact stated that several unknown warning lights were illuminated. The VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was towed to a local dealer, where it remained awaiting diagnostic test and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Kia Sorento. The contact stated while driving 30 MPH, the brakes and the steering wheel seized inadvertently, and the vehicle stalled. The contact was able to veer to the side of the road. The contact stated that she attempted to roll up the windows, but the vehicle failed to respond. The vehicle failed to restart after several attempts. The check engine warning light, ABS warning light, and other unknown warning lights were illuminated. The vehicle was towed to the residence, and then to a Triple A certified mechanic, where the battery and the alternator were replaced; however, the failure recurred. The dealer was notified of the failure and informed the contact that the failure was related to the electrical system; however, the vehicle was not diagnosed. Additionally, the contact stated that the sunroof failed to open or close unless the sunroof switch was depressed several times. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.
brake caliper failed and destroyed brakes, rotors and caused vehicle to shake when brakes applied
The abs brake system malfunctioning. The vehicle component was inspected by the manufacture. Because light came on. They first said it was the brakes; so, we had the brakes repaired in February. In April the ABS light came back on again. This time the emergency brake light came on too. The KIA manufacturer said since our car was not listed with the other ABS recall, repairs of the system is on us. The cost for repair is $1,000 plus to fix the ABS system and EBS light issue. Although we explained about this being a known safety issue, the manufacturer refused to address and stated repair cost was on us.
The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the ABS and oil warning lights illuminated. The vehicle then lost motive power. Upon inspection, the contact noticed there was no oil in the oil reservoir. The vehicle was taken to an independent mechanic and diagnosed with camshaft position sensor failure. The mechanic replaced camshaft position sensor; however, the failure recurred with a rattling sound coming from the vehicle. The vehicle was then towed to the dealer and diagnosed with engine damage and connecting rod failure. The dealer performed a Product Improvement Campaign: PI1802 (Knock Sensor Detection System - ECU Logic Improvement) software update. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and directed the contact to take the vehicle to a dealer. The manufacturer declined the engine replacement since the contact did not have the product improvement campaign software update prior to the failure. The failure mileage was 99,702.
There is a recall for part of my vehicle that says a fire could start. Need it fixed
The contact owns a 2015 Kia Sorento. The contact stated that while driving at various speeds, the vehicle overheated with the temperature gauge indicating that the engine was hot. The contact also stated that smoke was coming from the vehicle. The vehicle was taken to a dealer and was diagnosed with engine failure; the vehicle was no longer operable. The contact then received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) which she linked to the failure. The dealer and the manufacturer were notified of the issue and the contact was informed that the recall was not related to the engine failure. The vehicle was not repaired. The vehicle was towed back to the residence. The failure mileage was approximately 125,000.
The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (Service brakes, Hydraulic). The contact stated that while attempting to turn on the vehicle, the vehicle would not start. The dealer was made aware of the failure and informed the contact that the next available appointment was in September. The manufacturer was made aware of the failure and informed the contact to not drive the vehicle as it could catch on fire. The failure mileage was unavailable.
The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA campaign number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA campaign number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA campaign number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to schedule a recall repair appointment with the local dealer however, the dealer had to reschedule each time because the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Kia Sorento. The contact stated that while operating the vehicle, the ABS, parking brake, and check engine warning lights illuminated, and the instrument cluster gauges were inoperable. The vehicle was taken to the local dealer who diagnosed that a sensor was faulty and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 60,000.
vehicles lost due to certain engine fires. In some instances, the Settlement also provides a cash rebate if you lost faith in the vehicle after experiencing engine troubles related to the defect and you purchased another Kia vehicle within a specified timeframe. To qualify you must have bought or leased a “Class Vehicle,” which are 2011–2018 and certain 2019 Kia Optima, 2012–2018 and certain 2019 Kia Sorento, and 2011–2018 and certain 2019 Kia Sportage vehicles equipped with or replaced with a genuine Theta II 2.0 liter or 2.4 liter gasoline direct injection engine within OEM specifications. For 2019 model year vehicles, the Class shall include those vehicles that were manufactured before the Knock Sensor Detection System technology was incorporated into their production.
THE BRAKING SYSTEM MALFUNCTIONED. I HAD TO PRESS DOWN EXTREMELY HARD TO GET THE VEHICLE TO STOP.0507
Showing 1–20 of 28 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026