2011 Kia Soul Complaint Log

The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 60 MPH, the traction control warning light illuminated. The contact stated that the vehicle was independently braking. The contact stated that she was able to pull over, the vehicle stopped, and the engine was still running. The contact stated that several unknown warning lights were illuminated; however, the vehicle would not move forward while depressing the accelerator pedal. The contact stated that she pulled over, turned off the vehicle, and then attempted to restart the vehicle, but had to wait for over 20 minutes until the vehicle was able to be restarted. The contact stated that the failure was intermittent but occurred at various speeds. Additionally, the contact stated that she smelled a burning plastic odor after another failure. The contact had spoken to a dealer but was informed that parts were not yet available. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The engine can’t be fixed

The contact owns a 2011 Kia Soul. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic who diagnosed that the driver's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.

This vehicle had just passed a inspection for me to get it licensed and Kentucky. There was no light showing that the airbags would not work. Unfortunately, this vehicle is not available.I had reached out to kia multiple times. My fears I have another Kia the same year.

The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle but could not determine the cause of the failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing and depressing the brake pedal, the vehicle temporarily jerked. The contact stated that the failure recurred several times while driving and depressing the brake pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who test-drove the vehicle and informed the contact that no failure was found. The independent mechanic reset the check engine warning light. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

On November 18th, 2021, at 7.20 AM while driving at posted speed limit of 45mph, the hood on my 2011 Kia Soul suddenly flew open, hitting the window, causing me to slow down and stop on the side of the road. After inspecting the destroyed hood, hinges and severally damaged roof, I proceeded to secure the hood so I can get back to my home and begin the process of working this out. To my knowledge, there have been no recalls or complainants on the hood latch mechanism that should have prevented this. I was the only occupant at the time and could have resulted in serious injury or even death, if there were more cars at the time who knows what the outcome would have been. Unknow about reproducing the issue. The vehicle has now been estimated 2 times by the insurance company and still ongoing. No warning lamps of any kind were given. As of today I am still dealing with the Insurance company as they are not wanting to pay what the estimate is, leaving me stranded. Kia needs to make this right and step in.

The contact owns a 2011 Kia Soul. The contact stated while driving 65 mph, the cruise control failed to operate as designed. The contact stated that the ESC warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V114000 (Exterior Lighting) however, the Vin was not included. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and confirmed that the Vin was not under recall. The failure mileage was approximately 270,000.

MY 2011 KIA SOUL I BOUGHT OFF OF A FRIEND. IT DROVE GREAT ONLY HAD 80000 MILES. HOWEVER WHEN I GOT IT 3RD GEAR WOULD SOMETIMES BE HARD TO GET IN GEAR AND GRIND. I JUST REACHED 100000 MILES AND I GOT UP FOR WORK TODAY AND IT WONT GO INTO GEAR IN FIRST OR REVERSE. I DID SOME RESEARCH AND SEEMS ITS A COMMON PROBLEM FOR THESE CARS. IM HOPING ITS NOT MY TRANSMISSION BUT IM GOING TO SHOP IN AN HOUR. A RECALL NEEDS TO BE ADDRESSED FOR THIS VEHICLE. EVEN THE MILES ON MY CAR A TRANSMISSION SHOULD NOT BE NEEDED. THIS STARTED ON A INTERSTATE SHIFTING COMING OFF OF THE RAMP 5TH GEAR I COULDNT GET IT IN I HAD TO FORCE IT.

THE DRIVER SIDE SEAT BELT CONSTANTLY REVERSE LOCKS. THE VEHICLE WAS STATIONARY AND THE SEAT BELT OFTEN RESERVE LOCKS WITHOUT A JERK OR SUDDEN STOP INCIDENT. IT USUALLY IS DISCOVERED WHEN TRYING TO PUT A SEATBELT ON.

MY ENGINE LIGHT HAS BEEN GOING OFF AND ONE NO PROBLEM DRIVING THE PROBLEM IS WHEN I PUT GAS IN CAR THE CAR WANT START UNTIL I GIVE IT GAS A LITTLE. I DON'T HAVE PROBLEM TO CRANK CAR. AND AFTER I CRANK MY CAR AFTER I PUMP THE GAS TO START IT. THERE IS NO PROBLEM ONLY WHEN I GET GAS. IT GOES OFF MAYBE AFTER A LONG WHILE BUT THEN COME BACK ON WHEN GAS GET TO LOW AND THEN PROBLEM STARTS ALL OVER AGAIN. I HAVE ASK KIA DEALER ABOUT RECALLS ALL THE TIME THEY SAY ALL RECALLS ON VEHICLE ARE DONE. I HAVE READ SEVERAL TIMES ABOUT FUEL PROBLEM OR PIPE THAT CAUSE FIRES ON VECHICLE. I READ AS RECENT AS JAN 18 THERE WAS RECALL IN ANOTHER COUNTRY ON THIS .THE LIGHT WENT OFF JAN 15 BUT CAME BACK ON JAN18

IN THE 9 YEARS SINCE PURCHASE I'VE REPLACED MY HEADLIGHTS 13 TIMES. THEY GENERALLY BURN OUT WITHIN A MONTH OF EACH OTHER SO NOW I JUST REPLACE BOTH WHEN ONE GOES OUT. I HAVE TO KEEP SPARES IN THE GLOVE BOX BECAUSE ON ONE OCCASION THEY BOTH WENT OUT ON THE SAME DAY.

1. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT COMES ON AND GOES OFF INTERMITTENTLY AND UNPREDICTABLY. 2. I REPLACED THE MAP LIGHT. IT JUST STOPPED WORKING AND I REPLACED IT WITH A NEW ONE I ORDERED MYSELF. A LOCAL GARAGE DID THE WORK, NOT A DEALER.

CAR WAS IDLE FOR ONLY 3 DAYS BATTERY WAS ONLY 12 30 DAYS OLD CAR WONT START NOT MATTER LIGHT WERE ON, RADIO WOULD PLAY AIR WOULD COME ON. CAR COULD BLOW HORN AND ALL, CAR JUST WOULD GET GAS OR ANYTHING AT ALL. CALL MY TOW HE JUMP HER AND BOOM SHE START RIGHT AWAY. WENT TO JOHNSON AUTOMATIVE ON CALDER AND HE DID HER RUN SHE WAS FINE SAID WAS BATTERY BUT I DID NOT HAVE ANYTHING ON IN VECHIL ALL SHE WAS IN MY DRIVEWAY PER HURRICANE LAURA NO FILTER NOITHING SHOWED UP AT ALL BUT BATTERY BUT SHE ONLY JUST BOUGHT BATTERY LAST YEAR SO HMM

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE GETTING AN OIL CHANGE, SHE WAS INFORMED THAT THE REAR BRAKE LIGHTS WERE INOPERABLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER AND THE VEHICLE HAD NOT BEEN OFFICIALLY DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR A SIMILAR FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

BRAKE LIGHT WILL NOT ILLUMINATE WHEN DEPRESSED. BREAK LIGHT SWITCH NOT FUNCTIONING PROPERLY. ESC/STABILITY CONTROL LIGHT STAYS ON CONTINUOUS WHILE CAR IS IN MOTION OR STOPPED. TAIL LIGHTS BURN OUT EVERY 6-12 MONTH, AS WELL AS HEAD LAMPS BURNING OUT OFTEN.

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT TIME, HER NEIGHBOR INFORMED HER THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO VAN GRIFFITH KIA (4301 E US HWY 377, GRANBURY, TX 76049; (817) 573-0400) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STOP LIGHT SWITCH WAS REPLACED. THE CONTACT STATED THAT ON 9/16/2020 WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AND INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. *LN*JB

KIS CONSUMING OIL, THE OIL INDICATOR DOESN'T TURN ON UNTIL AFTER THE OIL STICK SHOWS NO OIL IN THE ENGINE AND THEN IT ONLY BLINKS OCCASIONALLY.

I WAS TRAVELING SOUTH BOUND ON AZ SR 95 AT 45 MPH. OTHER VEHICLE WAS NORTH BOUND AND MADE A "U" TURN IN FRONT OF ME. I COULD NOT AVOID HITTING HIM BROADSIDE AT APPROXIMATELY 20 MPH. AIR BAGS DID NOT INFLATE.

HAD JUST STARTED DRIVING STRAIGHT ON A NEIGHBORHOOD STREET, HADN'T EVEN SHIFTED INTO 4 TH GEAR, AND THE REAR WINDOW SPONTANEOUSLY SHATTERED. NO INTENSE HEAT OR COLD, NO FLYING DEBRIS.

TL* THE CONTACT'S MOTHER OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY USING THE BRAKE PEDAL AND PARKING BRAKE SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO UNPLUGGED THE CRUISE CONTROL UNIT. THE CONTACT WAS UNAWARE OF THE FAILURE DIAGNOSIS OR WHAT NEEDED TO BE REPAIRED. THE CONTACT NOTIFIED BERT OGDEN HARLINGEN KIA (8321 W EXPY 83, HARLINGEN, TX 78552) AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.

ON FRIDAY, SEPTEMBER 27, 2019, I WAS DRIVING FROM KATY, TX TO NEW ORLEANS, LA TRAVELING WITH MY 2-YEAR-OLD SON ON I-10. APPROXIMATELY 51 MILES OUTSIDE OF LAFAYETTE, 2011 KIA SOUL LOSES ENGINE POWER WHILE DRIVING HIGHWAY SPEED IN THE PASSING LANE. RPM AND MPH GOES TO 0 AND ALL LIGHTS APPEAR ON DASHBOARD. UNABLE TO ACCELERATE IN CAR. THANKFULLY NO ACCIDENT. COASTS ONTO SHOULD AND TURNS CAR OFF. RESTARTS CAR AND IT STARTS FINE. CAR CONTINUES WITH THIS ISSUE PROGRESSIVELY GETTING WORSE AND HAPPENING MORE OFTEN WITH AT ONE POINT STATE TROOPERS WERE CALLED OUT. AFTER SEEING A TOTAL OF 3 DEALERSHIPS, ONE OF WHICH I WENT TO FOR A SECOND TIME, AND ONE FIRESTONE (MIKE AT FIRESTONE ACTUALLY SAW SMOKE COMING FROM UNDER THE HOOD) IT'S DETERMINED TO BE BOTH CATALYTIC CONVERTERS ON FRIDAY, OCTOBER 5, 2019...NO WORD ON WHAT ELSE IS AT ISSUE AS IT'S A LETS SEE IF THE PROBLEM IS FIXED GAME WITH KIA...IT'S NOW WEDNESDAY, OCTOBER 9 AND AFTER REPLACING ONE CATALYTIC CONVERTER ON MONDAY, OCTOBER 7...I AM TOLD THAT THE SECOND IS BAD TWO DAYS LATER. PLEASE HELP!

MY PROBLEM IS THAT THE BRAKE LIGHTS DO NOT GO OUT WHEN THE CAR IS OFF, AND THEY ARE CONSTANTLY ON WHILE DRIVING.

GAS PEDAL STICKS. WHEN I GO TO ACCELERATE IT DOESN'T GO I HAVE TO PRESS DOWN HARDER ON THE PEDAL BUT PULLS OFF FASTER THEN IT'S SUPPOSE TO .

THE LINE HOLDING MY AUTOMATIC TRANSAXLE FLUID IS LEAKING AT SUCH A RAPID RATE THAT MY CAR IS NOT DRIVEABLE. THE CHECK ENGINE LIGHT DID NOT COME ON IN MY CAR UNTIL I WAS UNABLE TO SAFELY OPERATE MY VEHICLE AND SWITCH GEARS ON A HIGHWAY. THE PART IS SEVERELY LOW NATIONWIDE, POTENTIALLY ON BACK ORDER.

I WAS DRIVING DOWN THE ROAD AND IT JUST CUT OFF ON ME. NO WARNING SIGNS, NO LIGHTS ON THE DASH, ALL GUAGES WERE FINE. I TOWED IT HOME AND THE NEXT DAY I EXAMINED IT TO SEE WHY IT DID THAT. I NOTICED THE WATER PUMP LEAKING SO I CHANGED THAT WITH THE TIMING BELT AND THERMOSTAT BUT IT KEPT OVER HEATING. I HAD A PRESSURE CHECK AND AIR POCKET CHECK AND EVERYTHING CAME BACK FINE. I HAD A DIAGNOSTIC TEST DONE AND NOTHING IS SHOWING UP. WHAT IF I WAS ON THE INTERSTATE AND IT DID THIS?

INTERMITTENT HORN. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. IN DOING RESEARCH, I HAVE NOTICED A LOT OF COMPLAINTS FOR THE SAME THING. WHY HAS THIS NOT BEEN RECALLED? THIS IS CLEARLY A SAFETY ISSUE! DOESN'T MATTER IF THE CAR IS SITTING, DRIVING, TURNING, ANYTHING. THE HORN ONLY SEEMS TO WORK WHEN IT FEELS LIKE IT. VERY DANGEROUS!

SO I PARKED MY VEHICLE IN MY GARAGE SHUT MY CAR OFF. I GOT OUT OF MY VEHICLE AND SHUT MY GARAGE DOOR. I TOOK GARBAGE BAGS OUT TO MY SHED AND RETURNED TO THE GARAGE SAT DOWN ON CHAIR TO TAKE OFF MY BOOTS AND I HEARD LOUD GLASS SHATTER SOUND. I LOOKED AROUND AND NOTICED MY REAR WINDOW WAS BLOWN OUT! I COULDN'T BELIEVE IT. NO CAUSE OTHER THEN POSSIBLE REAR DEFROST ISSUE. WHICH I HAD THEM ON PRIOR TO PARKING.

I WAS DRIVING MY CAR ON THE FLORIDA TURNPIKE AT ABOUT 70 MILES AN HOUR SHE. IT STARTED MAKING A LOUD CLANKING NOISE. THEN THE OIL LIGHT CAME ON, THE CAR IMMEDIACY MADE A LOUD POP, LIKE A GUN SHOT AND THEN THE ENGINE SHUT OFF WHILE DRIVING. I COASTED TO THE SIDE OF THE ROAD WHERE I WAS STRANDED FOR AWHILE. I DID GET A TOW TO A MECHANIC WHO LOOKED AT THE CAR AND SAID THE MOTOR WAS BLOWN. I WAS NOT ABLE TO GET MY CAR FIXED IN FLORIDA SO I BROUGHT IT BACK TO GEORGIA WHERE I RESIDE. A MECHANIC IN VWRGIA CURRENTLY HAS THE CAR AND AGREES THE MOTOR IS BLOWN. HE REMOVED THE OIL PAN AND THE CAR DOES HAVE OIL. BELIEF IS THAT THE OIL PUMP FAILED CAUSING CATASTROPHIC ENGINE FAILURE. VEHICLE HAS HAD NO MECHANICAL PROBLEMS AT ALL AND I HAVE BEEN THE ONLY OWNER OF THIS CAR SINCE PURCHASE IN 2011. AWFULLY STRANGE THAT THE 2012 MODELS ARE UNDER RECALL WITH THE SAME ENGINE SIZE BUT NOT THE 2011. THIS INCIDENT OCCURRED ON FEBRUARY 21. 2019.

HEAD-GASKETS AND/OR THERMOSTATS FAILING UNDER NORMAL DRIVING CONDITIONS AND LOW MILES. I AM ON 2ND HEAD-GASKET AND 4TH THERMOSTAT AND ONLY AT 109000 MI. TWICE THIS HAS HAPPENED WHILE DRIVING ON FREEWAY AND TWICE WHILE AROUND TOWN. FLUID LEVELS WERE GOOD AND OTHER MAINTENANCE DONE REGULARLY. I HAVE TALKED WITH MULTIPLE KIA DEALERSHIP SERVICE DEPARTMENTS AND THEY START BY SAYING THAT IS NOT NORMAL THEN AFTER LOOKING OVER THE CAR SAYING ITS A NORMAL THING FOR SOULS. THESE FAILURES HAVE CAUSED THE ENGINE TO OVERHEAT EACH TIME ONCE THE THERMOSTAT STICKS CLOSED. NO ENGINE WARNING LIGHTS AND TEMP GAUGE ONLY SHOWED THE OVERHEAT 2 OUT OF FOUR TIMES. THEY SEEM TO BE FAILING FAIRLY REGULARLY AROUND 20000 MI.

THE CLUTCH HAS GONE OUT TWICE . THE FIRST TIME WAS AT 54029 AND DATE OF 1/17/17. LESS THAN SIX MONTHS LATER I TOOK IT BACK TO THE DEALERSHIP AND TOLD THEM THAT IT WAS SLIPPING ON TAKEOFF. THEY SAID THAT EVERYTHING WAS FINE. THIS TIME IT 72735 AND DATE OF 12/28/18 . THE BILL FOR THE FIRST TIME WAS 1445.79 . IT IS REDICULOUS THAT IT GOES OUT SO SOON. I HAVE READ ON LINE THAT KIA USES A VALVE ON THE SLAVE CYLINDER THAT CAUSES SLIPPING.

LOUD CLUNK IN RIGHT REAR OF CAR PROBABLY THE TRAILING ARM BUSHINGS LOUD CLUNK WHILE DRIVING AND HATTING ANY BUMP IN THE ROAD

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 3 MPH, THE ACCELERATOR PEDAL FRACTURED. THE POLICE WAS CONTACTED AND STATED THAT THE VEHICLE WAS POTENTIALLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V123000 (VEHICLE SPEED CONTROL). A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 12862172. THE CONTACT WAS REFERRED TO THE DEALER AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

107000 MILES ON THE CAR. STARTED CAR IN THE MORNING AND IT MADE A WHINING NOISE. DIDN'T THINK MUCH OF IT BECAUSE IT WAS COLDER THAN IT HAD BEEN. AFTER WARMING UP A FEW MINUTES DROVE DOWN MY ROAD ABOUT A MILE AND THE BATTERY LIGHT CAME ON. TURNED AROUND AT WENT BACK HOME. POPPED THE HOOD AND SMELLED STRONG BURNING SMELL. PROBLEM WAS FOUND TO BE THE ALERNATOR. WHEN I PULLED IT TO REPLACE IT NOTICED THAT THE WINDINGS INSIDE THE ALTERNATOR WERE BURT AND CHARED/MELTED.

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE THE CONTACT WAS EXITING THE VEHICLE IN THE DRIVEWAY, THERE WAS AN EXPLOSION AND THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE EXACT ORIGIN OF THE FIRE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.

WHEN TURNING CAR ON IT THE ENGINE MAKES A KNOCKING SOUND. CAR IS LOSING ACCELERATION ON ROADS ESPECIALLY EXPRESSWAY. ALSO, THE ENGINE PINGS OR KNOCKS WHEN TURNING THE CAR OFF. I HAVE EVEN HEARD THE ENGINE KNOCK WHILE IN MOTION. THE FRONT WINDSHIELD MOLDING GARNISH LH LOCATED ON THE DRIVER SIDE FLEW OFF WHILE DRIVING ON THE EXPRESSWAY AND HIT ANOTHER CAR! LOSING THIS MOLDING GARNISH CAUSES AIR TO LEAK INTO THE WINDSHIELD.

MY HORN INTERMITTENTLY WORKS - THIS IS A SAFETY ISSUE. ON BLOGS MANY OTHERS REPORT THE SAME ISSUE.

I WAS UNAWARE THAT MY CAR WAS UNDER A RECALL. I AM ACTIVE DUTY AIR FORCE AND DID NOT RECEIVE AN EMAIL STATING MY CAR NEEDED TO BE FIXED. I FOUND OUT THROUGH MY PCS WEBSITE.

TL* THE CONTACT OWNED A 2011 KIA SOUL. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, AND NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE, AND WAS LATER TOWED TO A TOWING FACILITY. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNED A 2011 KIA SOUL. WHILE AT A COMPLETE STOP, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE GOING 75 MPH. THE CONTACT WHILE TRYING TO GET OUT THE WAY WAS STRUCK A SECOND TIME, WHICH CAUSED HER TO CRASH INTO A DIFFERENT VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT DIAGNOSED FOR THE AIR BAG FAILURE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. *BF *TR

I WAS CHECKING MY VIN AND IT SAYS IT HAS BEEN RECALLED BUT WE HAVE NO INFORMATION FROM THE KIA DEALER ABOUT IT WE HAVE THIS CAR FOR OVER 2 YEARS NOW AND STILL WE HAVE NO NEWS ABOUT THIS RECALL FROM KIA DEALER

THE CAR WON'T START AFTER PUTTING GAS IN SEVERAL TIMES . AFTER 3 TRIES AND AROUND 10-14 MINUTES IT WILL START. THERE ARE SEVERAL FORUMS ONLINE REGARDING THIS HAOOENEDIJF TO KIA SOULS .

I WAS INVOLVED IN A FRONT END COLLISION AT ABOUT 40 MPH AND THE AIRBAGS DID NOT DEPLOY. A CAR FAILED TO YIELD CAME ACROSS THE INTERSECTION AND I IMPACTED THE PASSAGER SIDE OF HER VEHICLE.

I PURCHASED KIA SOUL PLUS WITH AUTOMATIC TRANSMISSION 2 MONTHS AGO FROM ORIGINAL OWNER WITH 53,000 MILES. VEHICLE "LAGGED" MOMENTARILY WHILE TRANSMISSION UPSHIFTED. I ASSUMED CHARACTERISTIC OF CAR. APPROX. 2 MONTHS AFTER PURCHASING CAR WHILE DRIVING ON FREEWAY WITH MY FIANC' @ APPROX. 65MPH THE TRANSMISSION SUDDENLY & DRASTICALLY DOWNSHIFTED INTO (I BELIEVE) 2ND OR 3RD GEAR, WITH NO PROVOCATION ON MY PART. IF MY FIANC AND I WERE NOT WEARING SEAT BELTS, THE SUDDEN CHANGE OF SPEED, OUR HEADS WOULD HAVE CERTAINLY HIT THE FRONT WINDSHIELD. MY FIANC' IS SCHEDULED FOR SPINAL CORD SURGERY SOMETIME THIS MONTH (AUGUST). HER NEURO-SURGEON INFORMED US THAT ANOTHER SIMILAR SITUATION COULD POSSIBLY CAUSE HER TO BE QUADRIPLEGIC, OR EVEN DEATH. I IMMEDIATELY EXITED FREEWAY, HOWEVER, CAR WOULD NOT SHIFT PAST 2ND (OR 3RD) GEAR, LIMITING CAR TO 30 TO 35MPH DRIVING HOME ON SIDE STREETS. CAR WAS PARKED OVERNIGHT, AND NEXT DAY DROVE NORMAL AGAIN, FOR ONE WEEK. ON JULY 31, 2017 WHILE TAKING CAR TO CITRUS KIA IN ONTARIO, CA, FOR EVALUATION OF TRANSMISSION, VEHICLE DID SAME THING AGAIN. SUDDEN DOWNSHIFT DRASTICALLY SLOWING DOWN CAR TO 35MPH. AGAIN, WOULD NOT SHIFT PAST 2ND (OR 3RD) GEAR. I WAS ONLY OCCUPANT. AWARE OF KIA'S TSB #033 OUTLINING TCM'S UPGRADE ON TRANSMISSIONS BUILT PRIOR TO AUG. 2010, (MINE BUILT JUNE 2010) THE SERVICE WRITER AT CITRUS KIA STATED UPGRADE WAS DONE IN OCT. 2010. I AM ANXIOUSLY AWAITING THEIR FINDINGS. HOPEFULLY TODAY. (8/1/2017) KIA'S POWERTRAIN WARRANTY IS 100,000 MILES OR 120 MONTHS TO ORIGINAL BUYER, SUBSEQUENT BUYERS IS 60,000 MILES OR 60 MONTHS. SOUL IS PAST 60 MONTHS WARRANTY LIMIT HAVING 72 MONTHS OF SERVICE. HOWEVER, UNDER MILEAGE LIMITS AT 56,000 MILES. THE VEHICLES TRANSMISSION PROBLEM IS MOST DEFINITELY A SAFETY ISSUE WHICH NEEDS TO BE ADDRESSED. THANKS FOR YOUR TIME AND CONSIDERATION!

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE ECM WARNING LIGHT ILLUMINATED AND THE HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED FOR A STOP LAMP SWITCH AND THE UNDER BODY CORROSION RECALL. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 160,000.

THERES SOMETHING REALLY WRONG WITH MY ENGINE AND OTHER MECHANICAL ISSUE. I'VE BEEN TO KIA DEALERSHIP AND THEY WONT FIX IT BECAUSE THERES NO RECALLS THAT HAVE BEEN ANNOUNCED. THE SENSOR LIGHTS KEEP TURNING ON AND ONCE I CHECK IT IT SAYS NOTHING IS WRONG, BUT THE LIGHT IS STILL ON AND IT WILL TURN OFF WHENEVER IT FEELS LIKE IT, ALSO THE SMELL OF THE ENGINE SMELLS LIKE ITS BURNING AND THE CAR GET REALLY HOT AS IF THE HEATER WAS ON.

AIR BAGS DID NOT DEPLOY DURING COLLISION. SEAT BELT TENSIONER FRONT PASSENGER SIDE DID NOT ENGAGE.

STEERING WHEEL MAKING CLUNKING NOISE ("CLACK"), AS IF GETTING LOOSE, WHEN THE VEHICLE IS ON AND THE STEERING IS TURNED TO THE RIGHT OR TO THE LEFT, WHILE STANDING STILL OR DRIVING REGARDLESS OF ROAD OR PAVEMENT. THIS NOISE ALSO APPEARS WHEN GOING OVER BUMPS, RUTS AND RAISED REFLECTIVE PAVEMENT MARKERS, ALTHOUGH IN THIS INSTANCE IS MORE OF A COMBINATION OF MULTIPLE 'CLACK' SOUNDS AS THE WHEELS GO OVER MORE THAN ONE ROAD DISTURBANCE (I.E. CONSECUTIVE REFLECTIVE MARKERS). MANUFACTURER KIA ALREADY HAS A RECALL FOR CERTAIN YEARS OF THEIR KIA OPTIMA MODEL.

HELP! THE HORN IN MY KIA SOUL DOESN'T WORK, BUT IT IS INTERMITTENT. SOMETIMES IT WORKS AND SOME TIMES IT DOESN'T. I NOTICED THE PROBLEM JUST RECENTLY, BUT I THINK ITS BEEN A PROBLEM FOR LONGER. WHEN I USE THE KEYLESS ENTRY FOB TO LOCK THE VEHICLE, THE FIRST CLICK LOCKS IT, AND THE 2ND CLICK SOUNDS THE HORN. SOMETIMES THE 2ND CLICK DOESN'T CAUSE THE HORN TO BEEP AND THIS IS WHEN I'VE NOTICED THE HORN NOT WORKING WHEN I USE IT MANUALLY IN THE VEHICLE. BUT OVER TIME, IT STARTS WORKING AGAIN. ITS MAKING ME NERVOUS THAT THE HORN COULD NOT WORK WHEN I NEED IT THE MOST. I'VE TALKED TO THE DEALERSHIP AND THEY SAID THEY'VE NOT HEARD OF THIS PROBLEM, BUT IF ONE GOOGLES THE INTERNET THERE ARE ALL SORTS OF FORUMS AND VIDEOS OF KIA OWNERS WITH THE SAME PROBLEM. THIS SHOULD BE INVESTIGATED.

REPLACED BOTH BALL JOINTS. HEAT SHIELD IS VIBRATING WHILE ACCELERATING. ALSO HAVE OIL PAN LEAK, CAUSING A PUDDLE IN THE DRIVEWAY.

BRAKE LIGHTS QUITS WORKING , CRUSE DOESN'T WORK , RADIO IS AFFECTED