2012 Kia Soul Complaint Log

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE OPENING THE SUN ROOF, THE BUTTON WAS DEPRESSED HOWEVER, THE SUN ROOF STOPPED HALFWAY OPENED. THE BUTTON WAS DEPRESSED A SECOND TIME AND THE SUN ROOF OPENED COMPLETELY. THE VEHICLE WAS TAKEN TO CASEY KIA (11999 JEFFERSON AVE, NEWPORT NEWS, VA 23606, (757) 347-8247) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10.

NOT SURE IF MODEL IS 2012 OR 2011. A KIA SOUL WAS IN FRONT OF ME AT A STOP LIGHT. THE STOP LIGHTS ON THE VEHICLE WERE SO BRIGHT AS TO ALMOST BLIND ME. IS THERE A NATIONAL STANDARD THAT LIMITS THE MAXIMUM LIGHT ON BRAKE TAILLIGHTS? *TR

2012 KIA SOUL. CONSUMER STATES POWER STEERING FAILURE *TGW THE CONSUMER STATED THE FIRST TIME THE POWER STEERING FAILED, THE DEALER WAS ABLE TO FIND AN ERROR CODE OF 300 ELECTRICAL AND THEY REPLACED THE STEERING MOTOR. ON JAN 13, 2012 AS THE CONSUMER WAS PULLING OUT OF HIS DRIVEWAY, HE DISCOVERED THE POWER STEERING FAILED AGAIN. HE STOPPED, TURNED OFF THE IGNITION AND WAITED FIVE SECONDS AND THEN TURNED IT BACK ON. IT APPEARED TO WORK FINE AFTER THAT. ON JAN. 201, 12, AS THE CONSUMER WAS EXITING A PARKING LOT, THE POWER STEERING FAILED AGAIN. HE STOPPED, TURNED OFF THE IGNITION AND WAITED 10 SECONDS AND THEN TURNED IT BACK ON AGAIN. IT APPEARED TO WORK FINE AFTERWARDS .

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THE BLOWER, WHICH OPERATED THE AIR CONDITIONER AND DEFROSTER, MALFUNCTIONED. THE WINDOWS DID NOT DEFROST AND IMPAIRED THE FIELD OF VISION. THE CONTACT TOOK THE VEHICLE TO A DEALER. THE DEALER REPLACED THE UNDER WIRE CABLE AND THE BLOWER SYSTEM, BUT NONE OF THE REPAIRS REMEDED THE FAILURE. THE CONTACT ALSO NOTIFIED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 3,000. UPDATED 05/21/12 *BF THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER SEVEN TIMES FOR THE SAME PROBLEM. UPDATED 05/23/12

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE TRANSMISSION DOWNSHIFTED AND CAUSED THE VEHICLE TO DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THIS FAILURE RECURRED AT LEAST THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY COULD NOT REPAIR A VEHICLE THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE FAILURE MILEAGE WAS 860.

THE 2012 KIA SOUL DOES NOT COME WITH A SPARE TIRE, INSTEAD IT COMES WITH A CAN OF FIX- A- FLAT AND A AIR PUMP. THERE IS NO JACK EITHER. THE FLAT MAY BE FIXED IF THE DAMAGE IS ON THE TREAD AND THE HOLE IS UNDER 1/4 INCH IN DIAMETER. IF THE DAMAGE IS ON THE SIDEWALL OR GREATER THAN 1/4 INCH, THE VEHICLE HAS TO BE TOWED. FOR THOSE PEOPLE THAT HAVE NO CELL PHONE OR ARE IN AN AREA THAT GETS NO RECEPTION THEY WILL BE STRANDED UNTIL ANOTHER MOTORIST COMES ALONG AND THESE DAYS MOST MOTORISTS DON'T STOP FOR OTHER DRIVERS. KIA OFFERS ROAD SIDE ASSISTANCE WITH THE VEHICLE, BUT IF YOU ARE TRAVELING IN A REMOTE AREA, IN THE SOUTHWEST (LIKE DEATH VALLEY FOR EXAMPLE) WHAT DO YOU DO WITHOUT A SPARE? IF YOUR CELL PHONE QUITS, YOU'RE DONE. EVEN IF YOU HAVE AAA, THEIR DRIVER WILL HAVE TO TOW THE VEHICLE AS HE WON'T HAVE A SPARE EITHER. I PURCHASED A SPARE,JACK, AND TOOLS FOR A 2011 KIA SOUL WHEN I REALIZED I HAD NO SPARE.KIA TOLD ME THAT ALL THE MANUFACTURES HAVE GONE TO THE FIX- A -FLAT AND PUMP VERSES THE DONUT SPARE AND JACK. THERE ARE GOING TO BE A LOT OF ANGRY PEOPLE WHEN THEY START REALIZING THEY DON'T HAVE A SPARE AND THEY ARE IN THE MIDDLE OF NOWHERE AND CAN'T GET A CELL SIGNAL. MY CONCERN IS TRAVELING AT NIGHT IN REMOTE AREAS AND BECOMING PRAY TO OTHER MOTORIST WITH NOT SO GOOD INTENTIONS. I THINK THIS IS A POTENTIAL DISASTER WAITING TO HAPPEN. MOST DRIVERS DON'T CHECK FOR A SPARE WHEN THEY BUY A NEW VEHICLE, THEY JUST ASSUME IT HAS ONE. THIS IS A VERY DANGEROUS TREND. IF NOTHING ELSE HAPPENS AT LEAST LOOK INTO MAKING KIA PROVIDE A DISCLAIMER BEFORE THE VEHICLE IS SOLD. I FOUND OUT AFTER I PURCHASED THE VEHICLE. *TR

VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT

In our 2012 Kia soul, the steering wheel is giving out and sticking resulting in the wheel, not being able to be controlled by the driver as it’s being yanked out of their hands. This is especially dangerous on the highway where there was almost an accident when my daughter was driving, the car and the car wheel stuck, and then abruptly yanked out of her hand. The Kia souls 2014 through 2016 have recalls on their steering wheel and the same issue is happening with our 2012 Kia soul. When we contacted Kia dealership and Kia customer service they told us that they would not help us, because it was not recalled and there was no current warranty for it past 98,000 miles but online it says 100,000 miles. Even though we are the third owner of the car we have received the car from her grandparents and have fold all recall information and then keeping tabs on keeping the car up-to-date to make sure that is mechanically sound, and always in good condition. We are scared for the dangerous situation that the steering wheel is putting us in to the point where we are not comfortable driving the vehicle. The Kia dealerships reached out to you about the safety concerns not only told us that they would charge us an obscene amount of money to bring it in for a diagnostic, but that they would not cover the cost to repair it, even if they found that it was related to the recall of the 2014 2016. The 2012s have the same steering an engine as the 2014 and 2016. We fear for the safety of our family, and Kia will not even look at it without charging us, and said that even if it was related to the same problem that they would not allowed to be covered under warranty, because there is not a specific warranty on the 2012 Kia soul model. I am reaching out to report that the same problem is happening with the 2012 version of the Kia soul in terms of the steering problems from recall on the 2014 and 2016 Kia souls. This is extremely dangerous and could weren’t a lawsuit if an accident happens

MY UVO RADIO IS FINE 1 DAY AND THE NEXT DAY IT NO LONGER HAS SOUND AND THE CLOCK DOESN'T WORK, I HAVE DONE A HARD RESET WITH NO RESULTS. WHEN RESEARCHING HOW TO FIX, I FIND OUT THIS IS A COMMON PROBLEM WITH THE KIA SOULS, WHY ISN'T THERE A RECALL FOR SO ,ANY COMPLAINTS ? I JUST GOT IN IT 1 DAY TO LEAVE HOME AND IT NO LONGER WILL WORK.. THE BACK UP CAMERA HASN'T WORKED FOREVER AND I BOUGHT THIS KIA BRAND NEW AND IN 2019 WHEN I WAS WASHING THE KIA AT THE CAR WASH THE COVER OF THE BACKUP CAMERA FELL OFF AND THEIR IS CORROSION ALL OVER IT, I WOULD THINK FROM A FAULTY SEAL