2013 Kia Sportage Complaint Log

The contact owns a 2013 Kia Sportage. The contact stated that while stopped at a stop light, the vehicle was making abnormal sounds however, the contact was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

The engine seized with only 83k miles on it. For some reason it is not covered under the massive KIA engine recall despite overwhelming amount of information online saying this is a worldwide problem.

Bought a 2013 Kia Sportage on July 16, 2021 form Holman Cadillac in Mt Laurel, NJ 08054. Two days later the check engine light appeared. Took it back to the dealer but they could not fix it. Holman sent it to a Kia Auto Shop. Car has been in the shop for 3 days. We are afraid it could be associated to the engine issues that have plagued the Kia vehicles.

Car stopped while at a stop light. There was traffic all around. We had it towed. Airport Kia ([XXX]) states it needs a new engine. They said they could not repair on a recall or product improvement because it had been too long. I spoke with Kia Corporate and they said there was a software update in April 2021 that was designed to (Product Improvement) to fix the engine issue. Once the software update was done the car would get a 15 year warranty. We did not receive information regarding the update or any other recall notices. We found out only when the engine quit. The car was still tied to the original owner @ Kia Corporate (per their records) - although they had [XXX] and her address as the Registered Driver. They did not contact [XXX]. Neither the dealership or corporate will help us with this issue. The engine replacement will be $6000.00. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2013 Kia Sportage. The contact stated while driving 73 mph, she heard an abnormal sound coming from the engine. There was no warning light illuminated. The contact parked on the side of the roadway and saw smoke coming from under the hood. The contact opened the hood and saw fire around the engine. The contact stated that her boyfriend extinguished the fire with bottles of water she had in the vehicle. The police and fire department were called to the scene. A fire report was filed. The contact was not aware of a police report being filed. There was no injury sustained. The vehicle was not drivable. The vehicle was towed to two independent mechanics and remained at the second location. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 137,000.

Car stopped running while driving and the engine seized and locked up. Had my mechanic look at it. Put myself and others at risk being in traffic. No problems prior and no warning lamps whatsoever.

The contact's daughter owns a 2013 Kia Sportage. The contact stated that while his daughter was driving 10 mph, the vehicle loss motive power without warning. The vehicle was towed to the contact's friend's residence, who works as an independent mechanic, and diagnosed the vehicle with an engine. The battery, alternator, and starter were replaced however, the failure recurred. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the Vin was not included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The contact was informed that since the oxygen sensor recall was not repaired the manufacturer would not cover the engine repair. The approximate failure mileage was 120,000.

I was driving from Abilene, Texas to San Antonio, Texas, when coming up a hill, all of a sudden, I hear something pop, and then right after a loud ticking noise. I lost acceleration, and brought it down from 75mph, to about 15-20mph in order to pull over. My car then needed to be towed into Fredericksburg, and then was towed to a shop in San Antonio, Texas. After the shop reviewed what had happened, they said it was a bearing, and that there was a recall for that particular year and model. After calling KIA, they said they could not help me, as my VIN was not included in that recall; even though the recall (SC147) is for the 2011-2014 KIA Optima, Sorento and the Sportage. I was told that it only affected the 2.0L engine, and not my 2.4L engine. This information, along with my VIN # needs to be added to the RECALL, as it is the 'same' issue with all of those other vehicles. KIA does not want to help or assist. I asked for someone else, a high supervisor, but was denied. There were no warnings given, or prior symptoms before the failure. I was totally taken by surprise when this happened to me in the middle of no where.

Just purchased Kia Sportage 2013 a few weeks ago and everything was just find under under the hood. Yesterday I was driving to work and the car just stalled on me on the highway and started smoking. No warning signs! By the grace of god, i was able to enter to the right lane without losing my live as many were all driving fast around me as I was trying to make it to the side. When I was able to park and I noticed that the oil was pouring out from the bottom.

I was driving on Hwy 100 in Fairview,Tn and my Kia Sportage just stop running and I coasted off the Hwy in a front yard. I was on a two lane Hwy. very Scary had to tow car into a repair shop in Fairview but they said found engine locked up and then Kia said to have it towed to a dealership in Franklin, Tn. I have never had this happen ever in any vehicle. I’m 70 years old and need this engine to be paid for. I have two tow cost and a diag. From Hall Repair Shop.

Traveling at highway speeds, the following happened. 2013 KIA Sportage purchased July 2019 -Started to lose power and loud knocking noise from engine (No check engine light and coolant temps average to make me aware of a problem). The lack and loss of power in any situation with other vehicle at high rates of speed has the possibility of cause severe accidents, casualties, and endangering large groups of individuals. -Pulled off to the shoulder of the highway due to lack of power and car shaking (Very high risk of getting hit). -Had car towed to AAA approved (Kwik Kar). -Mechanic called and mentioned that this specific engine (2.0L and 2.4L) is that the oil pump has defects and will starve the engine of oil with no signs (Such as check engine light). -Estimated cost of repair $8000. -I called KIA and the response was "since I did not take my vehicle in when there was a product improvement campaign that KIA would not repair/replace the engine due to my negligence" (I was never contacted about this "Campaign") and when I would check the KIA website (I checked every 3 months) there were and still are no recalls specific for my VIN.

The contact owns a 2013 Kia Sportage. The contact stated while driving at 70 mph, the engine ceased. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V224000 (Engine and Engine Cooling). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 135,000.

MY 2013 KIA SPORTAGE CAUGHT FIRE WHILE ON THE INTERSTATE THE GAS PEDAL DIDNT WORK I PULLED OVER AND THE CAR WAS SMOKING BECAUSE IT WAS ON FIRE

TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE CONTACT EXITED THE FREEWAY AND STOPPED BY A NEARBY PARKING LOT. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT'S FATHER INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. STAFFORD KIA OF FREDERICKSBURG (5204 JEFFERSON DAVIS HIGHWAY, FREDERICKSBURG, VA 22408, (888)736-2604) WAS CONTACTED BY PHONE HOWEVER, THE CALL GOT DISCONNECTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

CLOCK SPRING MALFUNCTIONED, REPLACED X2, THEN MAT FAILED IN THE PASSENGER SEAT. CAR HAS NEVER BEEN IN AN ACCIDENT. STAYED IN DRIVEWAY. SELDOM USED TOTAL MILAGE 111,659

MY HUSBAND WAS RETURNING HOME TO OREGON FROM THE SAN FRANCISCO BAY AREA AND WAS DRIVING 50 MPH ON THE FREEWAY WHEN THE CAR (2013 KIA SPORTAGE) BEGAN MAKING LOUD KNOCKING NOISES AND IMMEDIATELY LOST POWER. HE WAS IN THE MIDDLE LANE OF THE FREEWAY WHEN IT LOST POWER, MAKING IT INCREDIBLY UNSAFE AND PUTTING HIM IN DANGER BECAUSE THE PEOPLE BEHIND HIM HAD TO SLAM ON THEIR BRAKES TO AVOID REAR-ENDING HIM. IT WAS ALSO VERY DANGEROUS TO TRY AND MOVE THE CAR OFF OF THE FREEWAY WITH OTHER CARS GOING BY AT 50+ MPH. FORTUNATELY, HE WAS ABLE TO GET THE CAR OFF THE FREEWAY AND PULLED OVER WHEREUPON THE CAR DIED. HE TRIED STARTING IT AGAIN AND IT STILL HAD THE VERY LOUD KNOCKING NOISE AND WOULD NOT STAY ON. ALL OF THE WARNING LIGHTS ON THE DASH LIT UP AND THE CHECK ENGINE LIGHT STAYED ON AFTER HE HAD TURNED THE CAR OFF AND THEN BACK ON. AFTER WAITING FOR 3 HOURS FOR A TOW, THE CAR WAS FINALLY TOWED TO THE CLOSEST DEALER HILLTOP KIA IN RICHMOND CA. MY HUSBAND HAD TO WAIT FOR CLOSE TO A WEEK TO GET THE DEALER TO LOOK AT THE CAR AND ONCE THEY DID, THEY CAME BACK WITH AN $11,000 ESTIMATE STATING THAT THE CAR NEEDED THE ENGINE REPLACED, IT WAS OUT OF WARRANTY BECAUSE THE 100,000 MILE WARRANTY ONLY APPLIED TO THE ORIGINAL OWNER, THERE WAS NO RECALL ON THIS CAR AND KIA WOULD NOT REPLACE THE ENGINE FREE OF COST. WE HAVE LEARNED THAT THE ENGINE IN THIS CAR HAS A MANUFACTURER'S DEFECT AND THAT KIA IS NOT REPLACING THESE EVEN THOUGH THEY KNOW IT'S A DEFECT OF THEIR OWN MAKING. THIS HAS BEEN INCREDIBLY STRESSFUL BECAUSE THE CAR ONLY HAD 62,000 MILES ON IT, AND WE KEPT UP WITH ALL OF THE MAINTENANCE REQUIREMENTS. WE STILL OWE $3500 ON A CAR THAT WE CAN'T EVEN DRIVE, THE LOWEST WE'VE BEEN QUOTED TO GET IT RUNNING AGAIN IS $5000 WHICH MEANS THAT THE COST OF FIXING IT IS EQUAL TO OR MORE THAN THE RESALE VALUE OF THE CAR.

I WAS DRIVING HOME ON THE HIGHWAY AT APPROXIMATELY 60-65 MPH, WHEN A LOUD KNOCKING NOISE STARTED FROM UNDER THE HOOD OF THE CAR. THE CAR SUDDENLY DIED AND WE WERE ABLE TO MERGE OUT OF TRAFFIC. ONCE THE CAR DIED THE ENGINE LIGHT TURNED ON. THE CAR HAS 106,000 MILES. PRIOR TO THIS INCIDENT IT HAD BEEN SERVICED REGULARLY, HAD NO LIGHTS ON, NO LEAKAGE AND NOTHING TO INDICATE THERE WAS OR WOULD BE A PROBLEM WITH THE ENGINE. I CALLED KIA COORPERATE WHO CLAIMS THIS SPECIFIC VIN WAS NOT PART OF THE 2013 KIA SPORTAGE ENGINE RECALLS. THERE ARE 42 PAGES OF CONSUMER COMPLAINTS WITH THIS ALMOST IDENTICAL SCENARIO. KIA SHOULD BE ASHAMED OF WHAT THEY ARE DOING TO PEOPLE. THIS IS A HUGE SAFETY HAZARD WITH THE VEHICLE DYING SUDDENLY AT FAST SPEEDS AND A HUGE FINANCIAL BURDEN. I AM BEING QUOTED MORE THEN THE VALUE OF THE CAR TO REPLACE IT WITH A USED ENGINE. WHICH VERY CLEARLY WILL ALSO HAVE ISSUES AS THESE ENGINES ARE FAULTY.

MY WIFE WAS DRIVING IN TRAFFIC AND VEHICLE LOST POWER TO EVERYTHING .LUCKILY SHE WAS IN A POSITION TO PULL INTO A PARKING LOT. AFTER THE VEHICLE STOPPED SHE WAS ABLE TO START IT AGAIN . THIS HAPPENED TO HER TWICE WHILE TRYING TO GET HOME. I TOLD HER TO GET IT HOME AND MAKE A SERVICE APPOINTMENT . SHE TOLD SERVICE DEPARTMENT THAT SINCE IT WAS IN WE WANTED ALL RECALLS DEALT WITH. THEY ONLY FOUND TWO RECALLS( CHARCOAL CANISTER/ UNDERCOATING) WE HAD THEM RUN A DIAGNOSTIC TEST $150 AND WE WERE TOLD THEY FOUND NOTHING. ON THE RETURN TRIP FROM THE SERVICE DEPARTMENT MY WIFE CALKS AGAIN AND SAID THE VEHICLE COMPLETELY SHUT DOWN AGAIN! I WENT TO SEE IF I COULD HELP AND FOUND THE VEHICLE WITH A TRAIL OF OIL BEHIND IT AND ABOUT 3 QUARTS OF OIL UNDERNEATH. I CALLED THE DEALERSHIP AND THEY SAID TO TOW IT TO THEM. THE NEXT MORNING I CALL AND DECIDED TO MAKE A IN PERSON VISIT TO SPEAK WITH THE SERVICE MANAGER. AFTER I TELL HIM WHAT HAPPENED HE MAKES NO MENTION OF ANY ENGINE RECALL . I INFORMED HIM THERE WAS WITH THE ENGINE. THEN HE TELLS ME THERE IS A RECALL WITH THE 2.4 GDI ENGINES AND NOT FIR THE 2.4 MPI ENGINES. THIS SPORTAGE HAS 70K MILES ON IT. STILL PENDING A CALL BACK ABOUT WHAT THEY DISCOVER THE ENGINE MAY BE REPLACED OR NOT. THIS NEEDS FURTHER INVESTIGATION ABOUT THE 2.4 MPI BEING INCLUDED IN RECALLS.

AT A FREEWAY OFF RAMP STOP SIGN MY 2013, KIA SPORTAGE ENGINE DIED AND COULD NOT BE RESTARTED.THERE ARE 70,000 MILES ON IT. THE CAR WAS TOWED TO MY MECHANIC. INVESTIGATION DETERMINED THAT THE MOTOR BEARINGS WERE DEFECTIVE. THIS IS THE EXACT PROBLEM FOR WHICH KIA IS HAVING A RECALL. KIA DENIED MY CLAIM SAYING MY VIN # WAS NOT ONE APPROVED FOR RECALL.THEY CLAIM THAT MY CAR WAS NOT MANUFACTURED AT THE ASSEMBLY PLANT WHERE THE DEFECTS OCCURRED. REGARDLESS OF WHERE MY CAR WAS ASSEMBLED, MOTOR BEARING FAILURE WITH ONLY 70,000 MILES IS KIA'S FAULT. THE EMOTIONAL STRESS IS SEVERE. KIA'S STONEWALLING IS VERY FRUSTRATING AND THE EXPENSE (APPROXIMATELY $6,000) IS BACKBREAKING.

TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE RPM STARTED FLUCTUATING WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE STARTED TO DECELERATE. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY AND TURNED OFF THE VEHICLE. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC STATED THAT ALL THE ENGINE OIL HAD LEAKED OUT OF THE ENGINE. THE VEHICLE WAS THEN TOWED TO NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,344. *DT

MY FAMILY AND I WERE DRIVING ON HIGHWAY 191 BY MILEPOST 93 WHEN ALL OF A SUDDEN THE ENGINE STARTED MAKING A SLIGHT WHIRLING NOISE AND STARTED TO LOSE POWER. WE WERE ASCENDING A LITTLE HILL AND ALMOST DIDN'T MAKE IT UP THE HILL. WE HAD TO PULL OVER AND GET OFF THE ROAD AS FAR AS WE CAN. THE PLACE WHERE THE ENGINE DECIDED TO GIVE US PROBLEMS WAS NEAR A VERY DANGEROUS BLIND SPOT. AS THE KIA SLOWED DOWN, A SEMI ALMOST REARED ENDED US BECAUSE OF THE SUDDEN DECELERATING SPEED. THERE WAS NO SUDDEN VIBRATION OR ANYTHING ELSE OUT OF THE ORDINARY. I HAD TO CALL THE SAN JUAN COUNTY SHERIFF'S DISPATCH UNIT TO GET SOME ASSISTANCE. THE SHERRIFF CAME OUT AND NOTED THAT THE KIA WAS IN A DANGEROUS LOCATION AND THAT A TOW TRUCK WAS REROUTE FROM MOAB, UT. WHEN I TRIED TO START THE KIA TO SHOW THE SHERRIFF THAT IT WAS DEAD, THERE WAS A LOUD KNOCK AND THE ENGINE DIED, AND HASN'T TURNED ON SINCE. SINCE I'VE OWNED THE KIA, THERE HAS NEVER BEEN A PROBLEM AT ALL. THE ENGINE RAN SMOOTHLY AND THE REST OF THE KIA WAS IN TOP TOP SHAPE.

I WAS DRIVING MY VEHICLE ON CRUISE CONTROL AT 77 MPH ON I-95 WITH MY ENTIRE FAMILY. THE ENGINE JUST SHUT OFF AND THE ENGINE LIGHT CAME ON ALONG WITH ALL OF THE OTHER LIGHTS ON THE DASHBOARD. WE HAD TO TRY TO PULL OVER WITHOUT CAUSING AN ACCIDENT AND MAKE IT TO THE SIDE OF THE HIGHWAY IN WHICH WE COULD SAFELY WAIT FOR HELP. THE KIA DEALERSHIP IN ST. AUGUSTINE (FAMILY KIA) DID NOT ACKNOWLEDGE THE TSB PI1803Y/Z (REV4) OR OFFER THIS TO ME. I BELIEVE THAT KIA SHOULD BE CONCERNED ABOUT KEEPING THE CONSUMERS FEELING SAFE IN THEIR VEHICLES AND GIVE US A REASON TO RECOMMEND THE KIA BRAND. THERE ARE SEVERAL COMPLAINTS ONLINE ABOUT THIS ISSUE. KIA NEEDS TO MAKE IT RIGHT FOR ME AND FOR OTHER KIA CONSUMERS.

I WAS DRIVING AT 45MPH, WENT INTO THE OPPOSITE LANE TO PASS A VEHICLE AND THE ENGINE REVVED INTO THE 7000RPM RANGE, ALL THE LIGHTS CAME ON IN THE DASH, AND IT IMMEDIATELY LOST POWER. I PULLED TO THE SIDE OF THE ROAD AND THE ENGINE STOPPED. I TRIED TO RESTART THE ENGINE AND IT WOULDN'T EVEN CRANK OVER. NO WARNING LIGHTS HAD COME ON PRIOR TO THIS AND MY OIL IS CHANGED REGULARLY. THE ENGINE IS NOW "LOCKED" UP. I AM READING THIS HAS BEEN A FREQUENT PROBLEM, BUT MY VEHICLE VIN SHOWS NO RECALLS. THIS WAS ON A 55MPH HIGHWAY, WHILE PASSING AT APPROXIMATELY 55MPH.

MY BOYFRIEND AND I WERE ON MY WAY TO GATLINBURG FOR MY BIRTHDAY WEEKEND. JUST MADE IT INTO KNOXVILLE WHEN MY DASHBOARD LIGHTS CAME ON AND THE ENGINE MADE A LOUD KNOCKING NOISE AND STOPPED. WE BARELY MADE IT TO THE SIDE OF THE INTERSTATE (THE LEFT LANE OF I-75 IN KNOXVILLE). MY BOYFRIEND STATED THAT THE ENGINE JUST THREW A ROD. WE WAITED 2 HOURS FOR A TOW TRUCK WITH TDOT BEHIND US FOR AN HOUR AND 1/2 FOR THAT. THERE WAS OIL ALL OVER THE ROAD. WE FINALLY GOT TOWED TO THE KIA CLOSEST TO US. THEY RAN MY VIN AND STATED THAT ISN'T PART OF THE RECALL BECAUSE MY ENGINE ISN'T THE GDI ENGINE. SO, EVEN THOUGH 2013 KIA SPORTAGES ARE ALL HAVING ENGINE FAILURE WITHOUT WARNING IN POTENTIALLY DANGEROUS SITUATIONS FOR ALL OF KIA'S CUSTOMERS, KIA IS DOING NOTHING ABOUT IT. MY BOYFRIEND WORKS AS A MECHANIC AND SUBMITTED A PA AND IT WAS DENIED AS WELL. IF THERE ARE MORE THAN 100 CUSTOMER'S HAVING ISSUES WITH THE SAME ENGINE, THEN THERE SHOULD BE A RECALL. THIS LOOKS BAD ON KIA, AND IT LOOKS BAD ON THE NHTSA FOR NOT ISSUING THE RECALL DUE TO SAFETY. HAD ANY OF THE NUMEROUS 250 COMPLAINTS I HAVE SEEN SO FAR NOT BEEN ABLE TO GET OUT OF THE ROAD, DUE TO NO WARNING, THEN I'M SURE THERE WOULD BE A RECALL. BUT IT SHOULDN'T HAVE TO COME TO DEATH BEFORE A RECALL IS ISSUED.

I WAS OUT DRIVING MY CAR ONE DAY AND THE WINDOW SWITCH STARTED ACTING UP,THE RADIO SHUT OFF, THE AC COMPRESSOR AND THE RADIATOR FAN STOPPED WORKING AT THE SAME TIME WHILE DRIVING IN MOTION.

TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT METAL DEBRIS WAS FOUND IN THE ENGINE. THE CONTACT CONTACTED OAKES KIA (2900 BURLINGTON ST, NORTH KANSAS CITY, MO 64116, (816) 474-2900) AND WAS INFORMED THAT THERE WAS A TOTAL ENGINE LOSS DUE TO METAL DEBRIS FOUND IN THE ENGINE WHICH CREATED A HOLE IN THE PISTON. THE DEALER HAD NOT DIAGNOSED NOR REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

ENGINE FAILURE 113,000 MILES, NO WARNING, NO LIGHTS. ENGINE KNOCKING WHEN IDLING

TL* THE CONTACT'S CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING 40 MPH, WHEN THE VEHICLE SEIZED AND SAW SMOKE EXITING THE FROM THE UNDERNEATH THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER DAYTONA KIA (510 N NOVA RD, DAYTONA BEACH, FL 32114: (386) 252-7000), WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (267)436-4961) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 188,000.*DT*JB*DT THE CONSUMER STATED THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. *JS*DT

MY MOTHER 2013 KIA SPORTAGE LX JUST STALLED OUT WHICH DRIVE DOWN THE ROAD MY MOTHER IS 80 YEAR OLD IF TWO GENTLEMAN DID STOP AND PUSH CAR OFF THE ROAD SHE COULD OF BEEN KILLED THE CAR START SMOKING ONE GENTLEMAN CALLED ME I PICKED HER UP AND HAD THE KIA ROAD SIDE TOWED THE 2013 KIA SPORTAGE TOWED TO THE DEALERSHIP THEY TOLD US THAT THE MOTOR WAS BLOWN UP AND WE WOULD HAVE TO BUY A NEW MOTOR THIS VEHICLE HAD NO SIGN OF THE CAR MOTOR WOULD BLOW UP ALL MAINTENANCE HAS BEEN MADE ON THIS CAR WHY WOULD THIS HAPPEN THIS CALL HAD NO RECALLS WHY SHE OWES MONEY ON THIS CAR AND NOW AFTER 14 MONTH OF HAVING THIS CAR THE MOTOR JUST BLOWS UP THIS IS UNFAIR THAT NOW SHE HAS NO CAR BUT IS PAYING 3300 PRR MONTH FOR HER CAR PAYMENT CAR MOTOR DO NOT BLOW UP THE CAR IS AT DAYTONA BEACH KIA WE HAVE BEEN WAITING FOR KIA MANUFACTURER MOTOR TO RETURN A PHONE CALL ABOUT THIS CAR NO ONE KNOWS NOTHING ABOUT THIS CAR I WOULD LIKE YOU TO GET IN TOUCH WITH THIS COMPANY SO WE KNOW WHAT TO DO MAYBE WE NEED AN ATTORNEY I JUST DO UNDER WHEY THE NHTSA WOULD NOT HELP IN THIS PROBLEM AND WHY WOULD YOU LET THIS BECOME A BIG PROBLEM PEOPLE COULD BE KILLED THIS WAS PLAMCOAST PARKWAY I HAVE ALREADY FILED A COMPLAINT AGAINST THIS MANUFACTURER AND FOUND OTHER COMPLAIN ABOUT THIS CAR ALMOST ALL WITHTHE SAME VIN.NUM PLEASE CONTACT ME ABOUT WHAT NEXTS [XXX] OR PHONE NUMBER [XXX]I HOPE YOU DO HELP THANK YOU. WHY WAS THIS CAR RECALLED YOU HAVE 246 COMPLAINTS ON THE 2013 KIA SPORTAGE LX VIN NO. [XXX] THE OTHER COMPLAINTS HAVE THE SAME VIN BUT THE LAST 4 DIGITS ARE BLOCKED THIS IS PROBLEM FOR US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE I WAS DRIVING IN A HIGHWAY MY ENGINE LOST POWER, THE CAR SUDDENLY STOPPED, THEN I TRIED TO START IT BUT THE ENGINE DID NOT TURN. I WAS WORRIED ABOUT AN ACCIDENT HAPPENING SO I HAD TO PUSH THE CAR OFF ROAD. THE MECHANIC FOUND DAMAGE AT THE CRANK SHIFT PISTOL #3

ENGINE FAILED DUE TO BEARING FAILURE

WHEN I WAS DRIVING ON THE FREEWAY, MY ENGINE SEIZED ON ME. LUCKILY I WAS ABLE TO GLIDE OFF TO THE SIDE WITHOUT BEING HIT. I CONTACTED THE KIA CORPORATION WHICH IS A HORRIBLY RAN BUSINESS. AFTER LETTING THEM KNOW I WOULD CONTACT A LAWYER IF THEY DIDN'T FIX THE PROBLEM, THEY DECIDED TO REPLACE THE ENGINE. NOT CALLING IT A RECALL, THOUGH IT IS DOING THE EXACT SAME THING THE RECALL STATED. THEY ARE MAKING ME PAY 3000.00 LABOR COSTS TO FIX MY VEHICLE, AND I BELIEVE THEY SHOULD BE PAYING FOR THE WHOLE THING! MY CAR HAS BEEN AT THE DEALERSHIP FOR TWO MONTHS NOW AND STILL ISINT FIXED!

ON 12-23-2020, WE WERE COMING BACK HOME AFTER DOING SOME GROCERY SHOPPING, I WAS DOING 70 MPH ON A BUSY HIGHWAY, THEN SUDDENLY HEARD A LOUD NOISE AND CAR STALL AFTER THAT WITHOUT ANY NOTICE, WHICH WAS PRETTY SCARY ESPECIALLY WHEN DRIVING ON A FAT HIGHWAY AND HAVING A TODDLER IN THE BACK, ALL 3 LIGHTS CAME ON THE DASH (OIL, BATTERY, CHECK ENGINE). CAR DIDN'T WANT TO START AFTER THAT, SO I CALLED A FRIEND TO HELP US GET HOME SINCE IT WAS ONLY A MILE AWAY FROM WHERE WE LIVE. HOWEVER, THE CAR STARTED AN HOUR LATER BUT DIDN'T DRIVE MORE THAN 5 SECONDS AND STALLED AGAIN. I HAVE IT TOWED TO MY MECHANIC THE NEXT DAY. HE INSPECTED AND DIDN'T SEE ANYTHING WRONG. HE DROVE IT FOR TWO DAYS AND NOTHING. TWO WEEKS LATER AFTER GOING ON A TRIP I STARTED HEARING THIS TAPPING NOISE AT 2000 RPM, WHICH IS COMING FROM THE ENGINE. THE CAR ISN'T LEAKING ANY OIL, AND IT HAS ONLY 99K MILES, BEEN CHANGING OIL ON TIME, AND ALL NECESSARY FILTERS. AT THE MOMENT OF WRITING THIS COMPLAIN, NO CHECK ENGINE LIGHT IS ON.

WAS DRIVING HOME ALONE FROM LOUISIANA TO MISSISSIPPI AND PASSED A CAR AND CAR DIES AND ALL DASH LIGHTS COME ON SO I PULLED OVER AND TURNED OFF CAR AND SAT FOR A FEW MINUTES. I TURNED CAR BACK ON AND NO DASH LIGHTS CAME ON AND DIDN'T HEAR ANY NOISE TO INDICATE ANYTHING WAS WRONG WITH VEHICLE SO I CONTINUED ON MY TRIP BEING I WAS ALONE AND IN A RURAL AREA. CAR RAN NORMAL FOR ABOUT 30 MILES AND CAR STARTED SLOWING DOWN TO WHERE THERE WAS NO POWER AND FINALLY WOULDN'T GO. NOTE: NO ENGINE LIGHTS CAME ON AT THAT TIME.HAD IT TOWED TO MY HOME (3) HOURS AWAY, AND MY MECHANIC SAID THE BEARING ARE RUINED AND THERE'S METAL SHAVINGS IN THE OIL AND THE OIL HAS A BURNT SMELL TO IT. I HAD OIL CHANGED REGULARLY AND THAT OIL CHANGE HAD ABOUT 600 MILES ON IT.

TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT LOW SPEEDS IN TRAFFIC, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT'S WIFE ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO YOUNGBLOOD KIA (3525 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (866) 825-9532) AND DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 70,000. THE VIN WAS NOT INCLUDED.

PISTON ROD BROKE THROUGH THE ENGINE WHILE DRIVING. VEHICLE HAS 88,400 MILES. NOT UNDER WARRANTY PER KIA. 2ND OWNER. VEHICLE WAS PURCHASED USED FROM A KIA DEALER. 2ND HAND MARKET FOR THIS TYPE ENGINE IS NOT AVAILABLE. PER KIA, NO RECALLS WERE ISSUED FOR THESE VEHICLES. *LN VEHICLE WAS NOT REPAIRED.*JB

I WAS DRIVING MY 2013 KIA SPORTAGE ON THE FREEWAY AND MY CAR JUST DIED ON ME. WAS ABLE TO PULL OVER AND FOUND OUT BY MECHANIC THAT MY ENGINE HAD SEIZED . HE SAID I NEEDED TO TELL KIA BECAUSE OF ALL THE RECALLS THEY HAD FOR 2013 VEHICLES. MY CAR WAS NOT PART OF THE RECALL.

TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED THAT WHILE PULLING OUT OF A PARKING LOT AT 20 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE OIL WAS DRAINED AND THE CONTACT WAS INFORMED THAT METAL SHAVING WAS FOUND IN THE OIL AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

AROUND THANKSGIVING I NOTICED A KNOCKING/ RATTLING/ CLANKING SOUND UNDER MY HOOD IN THE ENGINE AREA, WHICH OCCASIONALLY INCREASED/DECREASED WHEN THE RPMS MOVED. DUE TO COVID AND NOT TRAVELING I DIDNT DRIVE IT FOR A FEW DAYS. I WENT TO THE STORE ON 11/30 AND THE SOUND WAS LOUDER AND MORE STARTLING. I HAD MY HUSBAND CHECK IT WHEN HE GOT HOME. WE NOTICED RECALLS ON THE VEHICLE BUT MY VIN NEVER REGISTERED. BECAUSE MY VEHICLE IS USED TO TRANSPORT CHILDREN, MY HUSBAND ASKED ME TO MAKE AN APPOINTMENT WITH THE DEALERSHIP ASAP TO HAVE IT LOOKED AT. I MADE THE APPOINTMENT FOR 12/1. WHILE ON THE HIGHWAY TO GET TO MY APPOINTMENT THE SOUND PROGRESSIVELY GOT WORSE - THEN ALL LIGHTS WENT ON IN THE DASH AND THE GAS STOPPED WORKING. IT WAS LIKE MY VEHICLE WAS IN NEUTRAL WHEN I PRESSED THE GAS. IT WOULD NOT START AGAIN AND THE STEERING WHEEL WAS LOCKED. I WAITED OVER AN HOUR FOR A TOW TRUCK; ON THE SHOULDER OF A BUSY HIGHWAY, DURING RUSH HOUR. IT WAS DROPPED AT THE DEALER AND WE ARE CURRENTLY WAITING ON A REPORT AS TO WHATS WRONG. WE BELIEVE IT FALLS IN LINE WITH THE CURRENT RECALLS.

I WAS DRIVING TO MISSOURI THERE WAS A KNOCKING FROM MY CAR, I TRIED PUSHING ON THE GAS BUT IT WOULDN'T LET THE GASKET TO THE ENGINE SO IT WOULDN'T LET ME CONTINUE DRIVING. I HAD TO PULL OVER AND MY DAD AND BROTHER CAME TO TOW IT TO MY DADS TOWN MECHANIC HE SAID THE BARRINGS WENT OUT ON THE CRANK SHAFT. I WAS IN THE INTERSTATE. I FOUND OUT THERE IS A RECALL #17V-224 (METAL DEBRIS MAY HAVE BEEN GENERATED FROM FACTORY MACHINING OPERATIONS AS PART OF THE MANUFACTURING OF THE ENGINE CRANKSHAFT WHICH MAY NOT HAVE BEEN COMPLETELY REMOVED FROM THE CRANKSHAFT'S OIL PASSAGES DURING THE CLEANING PROCESS. IN ADDITION, THE MACHINING PROCESSES OF THE CRANKPINS CAUSED AN UNEVEN SURFACE ROUGHNESS. AS A RESULT, THE METAL DEBRIS AND UNEVEN SURFACE ROUGHNESS CAN RESTRICT OIL FLOW TO THE BEARINGS, THEREBY INCREASING BEARING TEMPERATURES CAUSING PREMATURE BEARING WEAR. A WORN CONNECTING ROD BEARING WILL PRODUCE A CYCLIC KNOCKING NOISE FROM THE ENGINE AND MAY ALSO RESULT IN THE ILLUMINATION OF THE ENGINE WARNING LAMP AND/OR OIL PRESSURE LAMP IN THE INSTRUMENT PANEL. IF THE WARNINGS ARE IGNORED AND THE VEHICLE IS CONTINUED THE CRANK SHAFT GOING OUT AND IT COULD START A FIRE.) THIS IS EXACTLY WHAT HAPPENED TO MY CAR. I KNOW THE VIN # AND THE RECALL NUMBER DOES NOT MATCH. I DON'T UNDERSTAND FROM WHAT I READ THAT THERE IS A RECALL BUT NOT FOR MY VEHICLE EVEN THOUGH IT SAYS 2011 TO 2013 KIA SPORTAGE. MY ENGINE HASS TO BE REBUILT THE PARTS ALONE ARE $2800 THEN IT COST THE MECHANIC TO FIX MY CAR SO IT'S GOING TO COST A LITTLE OVER OR UNDER 5000$ I ONLY OWE 4000$. IF I WOULD'VE KNOWN THIS I WOULD'VE TRADED MY CAR IN FOR THE NEW KIA SPORTAGE. I REALLY HOPE THAT SOMEONE CAN GET A HOLD OF ME ABOUT THIS I DON'T SEE WHY I HAVE TO SPEND 5000 WHEN THERE WAS A RECALL ON EXACTLY WHAT HAPPENED TO MY VEHICLE.

DRIVING DOWN THE ROAD MY CAR JUST SHUT DOWN HAD IT HAULED HOME THEN HAD A MECHANIC LOOK AT IT HE SAID MY MOTOR WAS SEIZED LOCK UP HE PULL MY OUL PAN IT IS FULL OF METAL IT HAS 125000 MILES I CALLED KIA ITS NOT IN TJE RECALL IT HAS THE 2.4L ENGINE HOW CAN 1 BE ON RECALL NOT TJE OTHER THEY TELL ME THEY CANT HELP ME

ON SUNDAY NOVEMBER 8TH 2020, MY DAUGHTER WAS DRIVING THE 2013 KIA SPORTAGE WITH A LITTLE OVER 66,000 MILES ON IT. WHILE DRIVING ON HWY. 174 IN FRANKLIN COUNTY, GEORGIA THE CAR STARTED MAKING A SOUND AND THEN DIED IN THE MIDDLE OF THE ROAD. OIL WAS EVERYWHERE IN THE ROAD. FORTUNATELY, THIS WAS IN A STRAIGHT OF WAY AND NOT IN A CORNER AND NO ONE WAS DIRECTLY BEHIND HER. I HAD THE CAR TOWED TO A MECHANIC AND HE SAID THE ENGINE BLEW A ROD THROUGH THE BLOCK AND IT WOULD NEED A NEW ENGINE. KIA HAS RECALLED SIMILAR ENGINES BUT BECAUSE THIS WAS A DOHC MODEL ENGINE IT WAS NOT PART OF THE RECALL. HOWEVER, THESE ENGINES ARE HAVING THE SAME PROBLEMS AS THE RECALLED ENGINE. THESE VEHICLES ARE NOT SAFE AND SOMETHING SHOULD BE DONE. I SCANNED IN A TEXT FROM MY MECHANIC AND THE KIA MECHANIC WHO GAVE ME A PRICE FOR THE NEW ENGINE. THANK YOU

DRIVING TYPICAL ROUTE ON FREEWAY. CAR STARTED MAKING A RATTLING NOISE. BECAME SLOW TO ACCELERATE. I TOOK THE NEAREST OFF RAMP. CAR STOPPED ACCELERATING. OIL LIGHT CAME ON. ALL LIGHTS CAME ON. CAR DIED. ENGINE SEIZED. OIL AND BITS METAL COVERED THE INSIDE OF HOOD. MECHANIC SAID SOMETHING INSIDE THE ENGINE BROKE APART AND BUSTED A HOLE THROUGH THE ENGINE BLOCK. OIL LEVEL ON DIPSTICK WAS NORMAL PREVIOUSLY AND AFTER INCIDENT.

WHILE DRIVING AROUND 50 MPH ON THE HIGHWAY ALL LIGHTS ON THE DASH CAME ON AND VEHICLE STALLED. WAS ABLE TO COAST SAFELY OFF THE ROAD BUT UPON STARTING THE VEHICLE THERE WAS A KNOCKING NOISE IN THE MOTOR. DROVE IT ON HOME WHICH WAS LESS THAN 1 MILE.

ON 10/19/2020 I WAS TRAVELING AT APPROXIMATELY 70 MPH ON AN OREGON STATE HIGHWAY WHEN MY CAR SUDDENLY LOST ALL POWER. I HAD TO GET TO THE SIDE OF THE ROAD AND WHEN I LOOKED AT THE DASH ALL THE INDICATOR LIGHTS WERE ON AND MY ENGINE WAS NOT RUNNING. MY CAR STARTED, BUT I WAS ONLY ABLE TO DRIVE A FEW MILES AT LOW SPEED BEFORE IT STARTED MAKING A HORRIBLE SOUND. I STOPPED AGAIN AND WAS STRANDED WITHOUT CELL SERVICE AND WAITED FOR ASSISTANCE. A FEW HOURS LATER I WAS TOWED INTO THE NEAREST TOWN. THEY COULDN'T HELP ME, SO I HAD IT TOWED TO THE NEAREST KIA DEALER (APPROX 200 MILES). THEY TOLD ME THE NOISE WAS CAUSED BY A WORN CONNECTING ROD BEARING AND I NEEDED A NEW ENGINE. THE ESTIMATED COST IS $7,212. THE KENDALL KIA DEALER IN NAMPA, IDAHO AND KIA CONSUMER AFFAIRS HAVE BOTH TOLD ME THAT NONE OF THE COST WOULD BE COVERED; I DO NOT HAVE AN EXTENDED WARRANTY AND THEY WILL ASSUME NO RESPONSIBILITY. THE ODOMETER READING WAS 85,246 MILES AND IT HAD BEEN WELL MAINTAINED.

WAS DRIVING WHEN THERE WAS A LOUD CLANKING/RATTLING FROM THE ENGINE. ATTEMPTED TO PRESS IN GAS BUT WOULD NOT ACCELERATE. ROLLED TO A STOP AND DIED. WOULD NOT START FOR ABOUT A DAY, THEN WOULD START FOR A MINUTE THEN DIE. ENGINE LIGHT, OIL LIGHT, AND BATTERY LIGHT ALL CAME ON. THE BATTERY WAS NEW AND THE OIL WAS CHANGED AT LEAST TWO DAYS BEFORE. ENGINE LIGHT HAD NEVER BEEN ON BEFORE

Sudden Engine knocking. Engine needs replacing. Recall placed for my vehicle type but not my specific vehicle.

WHILE DRIVING CAR THE ENGINE CEASED CAUSING THE CAR TO STALL WITH CHILD IN THE CAR. THE CAR WITH ONLY 72,000 MILES ON IT WAS TAKEN TO KIA WHO REFUSED TO FIX THE ENGINE UNDER WARRANTY. WAS TOLD THERE HAVE BEEN RECALLS FOR THIS SAME ISSUE WITH OTHER 2013 KIA SPORTAGE CARS BUT THIS VIN WAS NOT ASSOCIATED WITH THE ENGINE RECALL. THIS CAR ENGINE PROBLEM IS A DANGER AND COULD EASILY HAVE RESULTED IN A SERIOUS CRASH OR DEATH WITH THE CAR STALLING WHILE DRIVING ON THE ROAD. KIA OBVIOUSLY HAS A KNOWN MANUFACTURING DEFECT IN THERE ENGINES, BUT CONTINUE TO LET PEOPLE PUT THEIR LIVES IN JEOPARDY BY NOT RECALLING THEIR ENGINES.

TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO KIA OF IRVINE (45 OLDFIELD, IRVINE, CA 92618) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.